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Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (24) | 3.8 |
| Business | (7) | 4.0 |
| Romance | (3) | 2.7 |
| Family | (5) | 3.6 |
| With Friends | (3) | 4.0 |
| All Others | (6) | 4.2 |
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
| Check-in time is | 3 PM |
| Check-out time is | 11 AM |
| Pets not allowed |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Guests are offered a complimentary breakfast.
2 queen beds. Desk. Cable television service. Cable/satellite television channels. Multi-line phone. Free local calls. Voice mail. Clock radio. Microwave. Refrigerator. Coffee/tea maker. Shower/tub combination. Hair dryer. Iron/ironing board. Air conditioning. Smoking permitted.
All rooms include All rooms includeThis hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
2 queen beds. Desk. Complimentary high-speed Internet access. Cable/satellite TV. Refrigerator. Microwave. Coffee/tea maker. Iron/ironing board. Hair dryer. Nonsmoking.
All rooms include Accessibility features1 king bed. Desk. Complimentary high-speed Internet access. Cable/satellite TV. Refrigerator. Microwave. Coffee/tea maker. Iron/ironing board. Hair dryer. Nonsmoking.
All rooms include Accessibility features"Ouch"
Reviewed by Zach of Lubbock, Texas on Jan 5, 2010
Arrived at 3:30 PM to check in but the rooms were not cleaned and ready. Went and walked the River Walk and returned at 6:30 PM to no rooms being ready. Finally got a room with no heater and the hall noise was extremely bad. Was moved up stairs because they could not fix the heater which was better but then they has no clean wash clothes or towels. There was no easy way to get your bags into the building as there was a tall flight of stairs to climb plus the elevator was in the back of the building.
Overall Rating
out of value="5""god quality, good price"
Reviewed by a Hotels.com guest on Dec 8, 2009
Hotel was good value. We can find no faults. Service was friendly. I would recommend
Overall Rating
out of value="5""Clean hotel, nice staff, sketchy security in parking lots"
Reviewed by a Hotels.com guest on Dec 7, 2009
We arrived at our hotel and found the rooms to be very very clean. Later that evening (before 10pm when security goes on-duty) our truck was broken into along with another car in the parking lot. Apparently this is common in this area as many parking lots advertised "security." The staff was very helpful and nice through the situation. Other than that instance, we enjoyed our stay. The breakfast was good, we were within walking distance to the market (2 blocks) and only a 15 minute walk to the riverwalk/convention center.
Overall Rating
out of value="5""Great Hotel with History"
Reviewed by Jenn of Salt Lake City on Nov 11, 2009
This hotel is very comfortable and I would definitely recommend it to others. This used to be the old Bexar County Jail and is filled with great history if you are interested in that. The one downfall is the fee you have to pay to park; however, you will be hard pressed to find a hotel in San Anton that you don't have to. It's a great location and I felt very safe.
Overall Rating
out of value="5""Bad hotel"
Reviewed by a Hotels.com guest on Oct 29, 2009
This hotel is really bad, the elevator took and average of 5-8min to arrive. i had to use the stairs and i had an 80yr. old woman with me that could only see with one eye. They were telling me that i was going to get charged a 250 dollar fee is we smoked or brought in pets into the room. We were ok with that it is policy, but we got to the room and it smelled like smoke! Then while i was in the restroom people walked into the room with a key, then again some other people came in a second time 30mins. later. Then when we told the people up front they started laughing and said oh yeah, that happens all the time. After that we cancelled the two nights and left right away to another hotel.
Overall Rating
out of value="5""Nice Hotel, Unexpected, "Pay for Parking""
Reviewed by Windy of Ft.Worth on Oct 28, 2009
This was a nice hotel to stay at, however, dont let them tell you that it is ON the riverwalk. It is blocks from the riverwalk. Also, they dont let you know in advance that you will have to pay to park there!
Overall Rating
out of value="5""Very nice hotel"
Reviewed by a Hotels.com guest on Oct 17, 2009
We stood at the hotel already twice, and we love it. The room was really clean and the breakfast is wonderful. The location is not bad and the staff is very nice. They also have a small pool with warm water. Kids love it. I will go back again.
Overall Rating
out of value="5"Reviewed by a Hotels.com guest on Oct 14, 2009
This guest did not leave a comment.
Overall Rating
out of value="5""Nice Hotel"
Reviewed by Jennifer of Garland on Oct 5, 2009
I was very pleased with the hotel. The room was nice and the staff was friendly. The only thing I didn't like was the fact that there were homeless people asking us for money when we walked downtown after dark.
Overall Rating
out of value="5"Reviewed by a Hotels.com guest on Aug 6, 2009
This guest did not leave a comment.
Overall Rating
out of value="5""Outstanding accomodations for the price"
Reviewed by a Hotels.com guest on Jul 9, 2009
This hotel was so much more than what we expected. It's an actual historical landmark so therefore it is not your run of the mill hotel. It's within walking distance of market square and the river walk. The rooms were clean and the staff was very nice and helpful. I would definitely stay again and plan to. The only odd thing was the parking but when your in the middle of downtown it is expected.
Overall Rating
out of value="5"Reviewed by a Hotels.com guest on Jul 4, 2009
This guest did not leave a comment.
Overall Rating
out of value="5""Not professional"
Reviewed by a Hotels.com guest on Jul 2, 2009
The price of the hotel was good for the area but the service was not very professional at all. When my wife and I first arrived the front desk put us in a room that hadn't been cleaned. Then they moved us to another room that had been cleaned but not very well. There was gum stuck in the carpet and only one towel. After about 30 minutes in the room one woman of the cleaning staff just walked into the room. She didn't knock and wait for a response, she just entered. There was a $8 charge for the Holiday Inn Express parking lot across the street and a $16 charge for onsite parking. There were not any other parking spots in the local vicinity so there were no options other than pay to park in the hotel parking. My wife and I will not be back. We would rather pay a little more for professional service.
Overall Rating
out of value="5"Reviewed by a Hotels.com guest on Jun 22, 2009
This guest did not leave a comment.
Overall Rating
out of value="5""Nice Hotel"
Reviewed by Lou Ann of Houston on Jun 22, 2009
It was great location for going to the Theater. It is away from the Main hub but easy access to trolley. The Cathedral is about a block away. We never took are car out of the lot.
Overall Rating
out of value="5""Great room for the money"
Reviewed by Larry of DEER PARK on Jun 21, 2009
Nice rooms, good location
Overall Rating
out of value="5""Location"
Reviewed by a Hotels.com guest on Jun 17, 2009
Although this hotel is very close to the Riverwalk, I still was uncomfortable in the neighborhood and was actually knocked down on my way to the Riverwalk by a gang member. The police were there immediately, but as it happened the first night of our stay it made the rest of my stay very uncomfortable whenever I had to walk anywhere, even during the daytime which is when the incident occured.
Overall Rating
out of value="5""Great for the money"
Reviewed by asdf of kansas city on May 14, 2009
This was the cheapest hotel i could find but the rooms are great. the location is very close to the riverwalk and the catherdral.
Overall Rating
out of value="5"Reviewed by a Hotels.com guest on May 8, 2009
This guest did not leave a comment.
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out of value="5"Reviewed by a Hotels.com guest on Apr 7, 2009
This guest did not leave a comment.
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out of value="5"Reviewed by a Hotels.com guest on Apr 1, 2009
This guest did not leave a comment.
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out of value="5"Reviewed by a Hotels.com guest on Mar 2, 2009
This guest did not leave a comment.
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out of value="5"Reviewed by a Hotels.com guest on Feb 27, 2009
This guest did not leave a comment.
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out of value="5"Reviewed by a Hotels.com guest on Jan 28, 2009
This guest did not leave a comment.
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out of value="5"Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews