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Location.
This all-inclusive property is located near the beach, in Cancun's Cancun Hotel Zone neighborhood. Playa Delfines, El Rey Ruins, and La Isla Shopping Mall are area attractions.
Hotel Features.
At this family-friendly all-inclusive property, meals and beverages at on-site restaurants and bars, taxes, and gratuities are included in room rates. Recreational activities and entertainment may also be included. There may be charges for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
GR Solaris Cancun & Spa - All Inclusive has a private beach, tennis courts, a health club, an outdoor pool, a steam room, and a spa tub. The onsite spa at this 4.0-star property offers massage and treatment rooms, body scrubs and wraps, facial treatments, aromatherapy treatments, manicures and pedicures, and beauty services. Business amenities include a business center, wireless Internet access, meeting rooms for small groups, and audio-visual equipment. A roundtrip airport shuttle is available with advanced notice for a surcharge. GR Solaris Cancun & Spa - All Inclusive has a restaurant, a bar/lounge, 2 snack bars, and a poolside bar. 24-hour room service is available. Event facilities consist of a ballroom, exhibit space, conference rooms, and banquet facilities.
Guestrooms.
Amenities featured in guestrooms include air conditioning, coffee/tea makers, minibars, and blackout drapes/curtains. Business-friendly amenities include desks, direct-dial phones, and voice mail. Bathrooms feature hair dryers, showers only, and complimentary toiletries. Rollaway beds are available on request. In-room childcare is available for a surcharge.
"Budget Hidden Gem"Reviewed by Richard of "Nanaimo British Columbia" on Jan 29, 2012
Away from the pricy Hotel Zone and it's Vegas razzmataz this little budget priced hotel in the "Mexican" part of Cancun surpassed my expectations for value and quality considering the great low end price-point. The staff speak English well. My room was a tad Motel 6ish small, but was clean, had 2 double beds (not mattresses tossed on to concrete slabs so typical of many low end Mexican hotels) and is decorated with well built almost rustic Mexican furniture. There was an LG plasma TV bolted to the wall with a good selection of subtitled channels... a nice touch. There is a restaurant on site with menu prices for some items less than half what you'd pay in the Hotel Zone. My 70 peso Chicken Cordon Bleu was excellent. Morning fresh perked coffee, juice and fruit was ready on a buffet table for 25 pesos... but the fruit buffet/coffee is included if you order a small entre' from breakfast menu...clearly the best breakfast value. There is a small pool and the pool/restaurant area has a large outside speaker system playing some nice easy listening/new age music. Internet is provided and from my room the signal was strong, lightning fast with plenty of bandwidth available for streaming VOiP applications. I detected no VOiP app port blocking (so very common in the hotel zone) so your Skype, Vonage or MagicJack should work OK here at the Hacienda de Castilla. This hotel is in a bit of an older part of town but because of the great on site service, clean comfy beds, and ample guest toiletries I give this hotel a solid 2.5-3 star rating. Good value for those traveling on a budget.
"Grand Royal Lagoon"Reviewed by a Hotels.com guest on Jan 29, 2012
Stayed 3 nights at the Grand Royal Lagoon from Jan 11 to Jan 14, 2012. Great view at night from the garden across the lagoon. Rooms are very clean but beds are hard and the fixtures (i.e. sink in the bathroom) are worn. Location is easy walking distance to shops and bigger hotels and the beach on the hotel strip. The croissant/coffee booth and the empanada booth in the strip mall on the corner can't be beat for price and tastiness! For this price, this was a great hotel!
"Over nighter"Reviewed by Katherine of "Vancouver, BC" on Jan 23, 2012
We were arriving late in the day and needing to get to Tulum. We decided to spend one night and get an early start the next day...and the Comfort Inn was a great choice for us. It was only less than 3 miles from the airport and they provided us with a shuttle the next morning. The neighbourhood was mostly highway and looked pretty industrial, so I would not recommend it for that, but for a brief and very convenient and reasonably priced layover...i'd be back!
Reviewed by a Hotels.com guest on Jan 23, 2012
This guest did not leave a comment.
"Great Stay and Friendly Staff"Reviewed by Paul of "Vancouver, BC" on Jan 23, 2012
Thoroughly enjoyed our stay at Villas Coco Paraiso. All of the staff were exceptionally friendly and accommodating to our needs. Just the type of hotel we were looking for. Thanks.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
The majority of meals and beverages, plus all taxes and tips at the following restaurants, snack spots, and bars are included in the room rate for this resort. Scroll up to the All-Inclusive Details section for more information.
Marco Polo - Air-conditioned with high ceilings and elegant linen tables. It features different cuisines a week including: Fine Mexican, Mediterranean, Oriental, Italian, Spanish, International and French. Dinner only. Reservations required. Dress code: no shorts, beach sandals, T-shirts.
Dinner Show - At Tehuacán ballroom , have a delicius dinner buffet (Mexican, Caribbean and the Gala) while enjoying a show at the same time. Three times a week.
Café Solaris - Located in the pool area, this air-conditioned café features breakfast buffets daily with International dishes. Dinner buffets several nights per week highlight international cuisine. Reservations not required. Dress code: no shorts, t-shirts, beach sandals.
Rosmarinos - Under a large palapa, this oceanfront restaurant affords a wide water view. International lunch buffet. À la carte dinner nightly. Reservations not required. Dress code: no shorts, t-shirts, beach sandals.
Sample menu for Marco Polo
Appetizers:
Pool Bar - Swim-up bar serving alcoholic and non-alcoholic beverages; no food. Open from mid-morning to late afternoon.
The majority of recreational activities and facilities described below are included in the room rate for this resort (scroll up to the All-Inclusive details section for more information).
A full slate of activities at this resort includes a range of water and land sports as well as pool games, swimming contests, the Miss and Mr. Solaris contest, Perfect Couples contest, fashion shows, and bingo. Plus, there are lessons in Spanish and Latin dance as well as aerobic and other exercise sessions. Younger guests stay busy with their own Kids' Club which offers supervised activities such as beach and pool games, face painting, and drawing. Use of pedal boats, kayaks, and windsurfers at the resort's marina on Nichupté Lagoon, the large, placid body of water lying between Cancún Island and the mainland, is complimentary.
Hotel staff can arrange other activities such as scuba diving certification courses and scuba trips, parasailing, fishing, and waterskiing. Golfers can enjoy two nearby courses. Pok-Ta-Pok, 8 miles (13.5 km) away and designed by Robert Trent Jones, runs along the Hotel Zone, between Blvd Kukulcan and the Nichupte Lagoon. Hilton Cancún Golf Club is 2 miles (3.5 km) away.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The Cancun Hotel Zone rests on a slit of land bound by a lagoon and the turquoise waters of the Caribbean Sea. Sunseekers crowd the white-sand beaches. At night, the action moves to the restaurants, clubs, and bars that line Boulevard Kukulcán, the area’s main artery. This road passes by the El Rey ruins, believed to be a king’s tomb.
see all hotels in Cancun"Decent Hotel for Family"
We stayed 10 days at GR Solaris and it was a pleasant experience. The pool is not big but was decent size and the entertainment team was OK. Food was bearable at the buffets, but very good at the a la carte restaurant (which you have to book everyday). The night shows were fun for the kids. The location is fine (not so close to downtown) and the room […] was well cleaned. We are a family of 4 and enjoyed our time there. Read more
"Good hotel for the money"
Pros - good price, adequate rooms Cons - no free Internet (neither in rooms nor in the lobby), average food
"Old and putrid smelling room, mediocre food"
Hotel is dated, but mostly clean. However, the bathroom smells of sewage the entire time we were there. Staff tries hard to please guests but there's only so much they can do with mediocre food. No variety, poorly cooked and impossible to make reservation to the one restaurant that requires it as it gets full 5 mins after they allow you to make reservation. […] Staff is very helpful. Read more
"Great time for family trip."
I took my better half and three yr old son during spring break to this hotel and had a great time. plenty of activities for us to do. The food is as good as any buffet and the service was better. We enjoyed the room service and loved the night shows performed. The pools were great and the swim up bar a plus. A nice diverse crowed of families and singles […] looking to enjoy the beautiful weather and activities. Whether you have the beach view or bay view they are both great views. I look forward to staying again and will recommend this hotel for others to stay. Read more
"Clientel attending"
When we arrived,the hotel and facilities were great----but it was full of boys and girls in their late teens and early twenties and they all seemed on a high--which was great for them and would have been great for us if we had been that age---but those over 30 found the noise overpowering--and the running and sprinting around of the younger groups in […] the lobbies,lifts and facilities generally was problematic at our age. The Customer Servicers offered and several others us a no quibble transfer to their sister hotel,the Royal Solaris----which was much better for us Read more
Nice shows at night.
"horrible experience"
maybe for somebody who travels first time this hotel would be quite pleasant, but not for me. last year i stayed in riu caribe, cancun and had a great time. and riu caribe only 3 and a half stars. gr solaris rated 4 stars and everything is worse in solaris. first of all it is very boring in there. no entertainment staff. there are few food places but […] there is always a problem to remember what time every place is open and closes. reservations are almost needed everywhere. selection of food is very minimal compare to riu caribe. everyday i had no idea which restaurant is open and which one is not. this hotel is very confusing. beach is terrible. i could not swim because of huge waves. of coarse huge waves is not hotel's fault but adding it to all negative feelings it really left a bad taste in my mouth. to see the only show every night everybody have to seat around round tables and eat. now what kind of crap is that? what if i don't want to eat and just see a show?? the only good spot in this hotel was my hotel room. thanks god i had my laptop with me. otherwise i would die from boredom. never again i will book this hotel. back to riu cancun next year. no brainer! Read more
"GR Solaris - great value"
Great value for all-inclusive. Room clean, but VERY cramped when traveling with kids. We were 2 adults/2 kids age 6 & 8 in a room with 2 double beds and a murphy bed. We could barely move. The beds and pillows are rock hard. Room clean though and the hotel is immaculate. Pool water is shockingly warm - loved it. Beach is beautiful, but waves too rough […] for 6 year old. Fun for bigger kids and adults though. Would definately return if good deal on 2 rooms for the family! Read more
The room was very humid and the food not really good but overall we had a pleasant staying. The entarteiner in the kids' room was awesome and the beach outstanding. The shows at night were also pretty nice. Don't waste your time with dinner at marco Polo restaurant, ;they sell it as a 5 star restaurant in reality you get the same food of the buffet […] just arranged a little better on the plate. Read more
"Very fun hotel"
Great hotel staff and awesome entertainment staff amazing time. Food was ok not the best but enough to fill you up and make sure you go out with hotel at night to the club they choose its the best way to go .
"Outstanding Hotel"
before we booked the reservation I did a lot of research. I think the Hotel was a great fit for us! The food was good, the people were awesome, the activities and shows were a lot of fun. You have beach access from the hotel. The hotel was always clean and the rooms were clean also. I also heard a lot about the "time share" people...Honestly, I think […] the people in Vegas are 100 times more annoying than at the GR Solaris. We told Christine one time when we arrived that we would let her know if we were interested and she left us alone the entire time. I would highly recommend the hotel to anybody that is looking for a resort that will provide all inclusive services! Read more
"Very nice week"
We shopped quite a while for hotels (mostly through on-line reviews) and found the typical smattering of results. In general the average review was accurate. Nice hotel, attentive staff. The room was acceptable - but our room-safe did not work initiatlly and took several tries to correct (although they did try promptly and diligently to do so). About […] 1/2 way through the AC unit started making noises that were hard to describe to the staff. We used room-service only once on our day of departure (too early for the restaurant) and the service was very timely and food very good. The daily all-inclusive fair was very good at breakfast, fair at lunch, and very nice at dinner. I should add our trip was at the height of the H1N1 scare, and there was very little competition for reservations at Marco Polo. From reading prior reviews I would expect this to be more difficult when the hotel is at capacity. Food and service in the Marco Polo was Excellent! The pool was loud during the day with many activities all broadcast over loudspeakers, that were difficult to ignore if you didn't want to take part. Lounge chair and unbrella access was simple, but again the hotel was far below full capacity. The beach was nice enough, not much depth to the beach but what was there had ample soft clean sand. If you haven't been to Cancun before it is worth going. A few things to be aware of: - Uniformed and official looking people stationed at desks near the exit are not the travel, airport or hotel representatives they perport to be. Walk past or you will get your first immersion into the time-share realm. Bring US and MX currency. Many people say they like US currency, but be aware that the exchnage rate is pretty causal, and on taxis and buses and even the hotels the ture exchange rate of ~12.7:1 is rounded down to 10:1 to keep the math simple, but that can cost you a lot extra. In short I'd go back, and I wouldn't even wait for the next pandemic! Read more
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"Отель находится в 10 минутах езды до аэропорта"
Отель, пляж и территория( хоть и не большая) очень понравились, наверное даже один из самых лучших на Канкуне в номерах бесплатный бар и рум сервис на Hotels отель позиционируется как 4 звезды а на самом деле это 5-ка.
"Gr Solaris Cancun resort & spa- all inclusive"
Отзыв об отеле я хочу начать с того, что это был лучший отдых в моей жизни. И поверьте, мне есть с чем сравнить. В этом отеле система делюкс олинклюзив. А это значит, что кормят круглосуточно, минибар в номере бесплатно и один раз в сутки бесплатно сервис рум. Заказать можно только то, что в данный момент подают в ресторанах. Завтрак вроде с 6.30-11.30. […] Большой ассортимент фруктов ( бананы, яблоки 3 вида, апельсины, дыни 2 вида, арбуз, виноград 2 вида, манго, папайя, клубника, киви, персики, грейпфруты) , йогуртов, и прочей еды. Очень понравилась картошка и вафли с настоящим клиновым сиропом. Даже предлагают алкоголь ( кому нужно) или асперин. Бар открывается в 9.00, если прийти к открытию, то с вами поздороваются сразу по-русски. Или спросят из какой вы словянской страны. Обед. На обед, честно говоря, выбор не большой. Нарезанные овощи, картошка, макароны, рис, рыба или мясо, десерты. Но по-прежнему за столом предлагают напитки алкогольные и без. Ужин. Раз в три дня ужин проходит исключительно в большом зале с представлениями. В оставшиеся дни в закрытом или открытом ресторане почти на берегу моря. Часто бывают тематические вечера. Например, мексиканский. Рестораны украшены большими сомбреро. Официанты пристают с тем, чтобы вы випили тыкилы. А после этого начинают крутить вам голову и все вокруг смеются. Это очень весело. Особенно со стороны. Также тематическая еда. Номер. Мы отдыхали в мае 2011 года. Это бархатный сезон для курорта Канкун. Море спокойное, тёплое, не было дождя ни разу. Было похоже, что в отеле только что сделали капитальный ремонт. Всё новое и чистое. У нас был номер с джакузи и аркой на балконе. Сервис в номере просто фантастический. Если нужны чистые и сухие полотенца, позвоните на ресепшн и вам через минуту принесут. Хоть 2, хоть 10. их никто не считает. Всё тоже самое и с другими принадлежностями. Пляж. Море. На пляже каждые пять минут к вам подходят продавцы и предлагают свой товар. Это сигары, браслеты, ракушки, сувениры и т.д. Но не ст Read more
"POBRE ATENCION DEL PERSONAL"
El hotel en gral. bien,buenas instalaciones, el hotel muy limpio. Pero, el personal del hotel, en mi ultimo dia de estancia, me ignoraron completamente, mi padre y yo estabamos en el lobby esperando a mi esposa y a mi mama y paso a nuestro lado nuestra supuesta hostess y nos ignoro por completo. Como ya era nuestro ultimo dia ya no eres persona importante […] para ellos. Por eso jamas vuelvo a pisar el GR Solaris en Cancun. Sin en cambio a otros huespedes que iban llegando hasta fue al bar a traerles unas pinas coladas. Considero que al igual que los huespedes q van llegando, tambien nosotros merecemos por lo menos un saludo, para que te den ganas de regresar y lo mas importante recomendar con amistades y familiares el hotel. Con este tipo de atencion sinceramente no recomendaria a mis conocidos que visitaran este hotel!!!!!!! Read more
"Tratando de vender membresias"
Todo iba bien hasta que nos ofrecieron ensenarnos los "servicios" del hotel, la cual realmente consistia en tratar de vendernos una membresia en la cual no teniamos interes alguno y en la que explicitamente dijimos que si se trataba de eso "no nos interesaba", y nos dijeron que iba a ser como un tour y que nos iban a mostrar todas las opciones que daba […] el hotel para nuestra proxima estancia y para que recomendaramos el hotel en un futuro. Nos ofrecieron regalitos y un desayuno a pesar de que el desayuno ya venia incluido en nuestro precio de todo incluido... Se suponia que el tour duraba una hora y media y nos tuvieron 4 horas tratando de vendernos y cuando finalmente les dijimos que por favor ya no nos hicieran perder nuestro tiempo ni el de ellos ya que pagamos por estar disfrutando del hotel y de todo lo incluido y no en un cuarto encerrados tratando de vendernos algo por la cual mostramos desde el principio no tener interes, no les gusto... La comida no estuvo tan buena, y la piscina no aparentaba estar limpia por su color. Las habitaciones si estan muy bonitas y limpias... Read more
Nous avons adorés notre semaine au GR Solaris. Le personnel est très gentil et surtout très attentionnés. La nourriture était bonne et les restaurants à la carte très satisfaisants. Les piscines ont un fond très très rugueux en genre de pavé de petites roche, alors c'était très dangereux pour les éraflures. Nous recommandons cette hôtel à tout le monde […] !! Read more
"GR SOLARIS"
MUY BUEN HOTEL PARA DESCANSAR Y DISFRUTAR CON LA FAMILIA
"Hotel bom, comida ruim"
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