"Good for overnight stay."
Good place to stay overnight if traveling to/from BSI terminal. Breakfast was good but not included in price.Genuine Expedia guest review
If you love Iceland as I do, but you can't see how the unusually high charges at other Reykjavik hotels can be justified (they can't except for the fact that people pay them!) you'll like this hotel. The rooms are comfortable and clean, although smallish as European rooms often are. The old Reykjavik airport is literally next door. I never heard a […] thing when I was inside and the airport would be very convenient for anyone wanting to take a short flight on one of the ciuntry's regional carriers. The hotel staff is VERY courteous and helpful. I've stayed there several times over the long life of the hotel, and I've never been unhappy with it. I might pass on the breakfast next time, though. It'sa buffet and in days past it was a great presentation of Icelandic foods - skyrr, many cheeses, excellent breads, fish, etc, etc. but that has slipped a bit. There's a major expansion going on this summer (2012), seeming to double the hotel's size. This hotel is about a 30 minute walk to downtown Reykjavik along well-kept walking paths. A bus line to the downtown terminal runs right by. But take the walk. Reykjavik is a gorgeous city. Read moreGenuine Expedia guest review
Expensive, but we got exactly what we expected. The family delux room easily fit two adults and two young children. Our room has a king bed and two twins in is and had plenty of space.Genuine Expedia guest review
"Distant from sites, restaurants, etc."
I stayed at this property all of last week; it was a tremenous disappointment! It was far away from everything, and the advertised shuttle only ran 3 times in AM and 3 times in PM . A light in my room never worked, even though maintenance was supposed to fix it twice. A step down from the entry to the bedroom was dangerous especially at night; the bathtub […] was slick, and there were no hand rails. The only toiletries were a bottle of hand soap and another one in the shower that was supposed to be bath soap, shampoo, and conditioner! The travel desk booked my airport return bus at the wrong time, and I was not informed until an hour before I had to leave. I only talked to one waitress who appeared at all glad that I was there! Front desk staff often talked to each other when I approached them with a question, rather than talking to me. The one time that I could ride the shuttle, a sign in the right lower front window listed additional AM and PM shuttles. I copied them down while on the bus! I stayed in town to eat dinner on Sat. night and arrived at the shuttle stop to go back to the hotel. I was told that I could not get back until 10:45! It was then 7:15. Thank goodness for the extended daylight since I had to walk the 25-30 minutes to return to the hotel. Cabs have to be called ahead of time and charge outrageous prices. Tours also usually dropped off guests at this site last. l'd never call it a four-star property! Read moreGenuine Hotels.com guest review
"Nice but a bit of a hike to town"
Overall we were quite satisfied with the hotel accommodations. Service was very good with the exception of the untrusting receptionist at the buffet breakfast (male, Indian or Pakastani) who did not believe that only I wanted the buffet (not my wife). The woman that assisted with the bus tours and reservations to the airport was very friendly and notable […] in her willingness to help. The walk to town was a bit of a hike but we actually enjoyed it. It would have been more convenient if there had been more shuttle times, but I understand that we were there off-peak. Read moreGenuine Hotels.com guest review
The hotel staff was helpful and it was very clean. It is about a 25 minute walk from downtown. They provide a free shuttle but could have more throughout the day.Genuine Expedia guest review
Staff was extremely helpful and friendly. Really enhanced the tripGenuine Hotels.com guest review
"Decent hotel but further away, but they have buses"
The hotel is clean and the tour service people were great. People at reception are okay too. If I came to Iceland again or I reccmended a hotel, I would go closer to Central. They dont have many restaurants nearby, so you have to catch a bus to the city. However, the bus ticket is free from the hotel. You cant complian about the free bus ticket, which […] only takes 15 minutes. The issue I had was time. By the time I came back from excursions, it was time to hop onto another bus and try to see the Northern lights. Nice hotel, but they have better hotels in Central. Read moreGenuine Hotels.com guest review
hotel is located right next to the domestic airport and is a stroll away from the perlan and the BSI bus station. Its a fair 15 minute walk into town but its a pleasant stroll once you are on the other side of the main road. Hotel lobby is very nicely presented and the rooms are of a fair standard but could do with a refurb of the bathroom. Overall […] a decent hotel but not right in the heart of things and its not next to Kefalvik airport if your looking for early flight option. Read moreGenuine Hotels.com guest review
"Great hotel and restaurant"
Great hotel, great staff and tourist info. We had the most amazing meal at the hotel restaurant, I think the restaurant was called Satt. We had Shellfish soup, it was amazing. Great stay, sadly we missed the Northern lights.Genuine Hotels.com guest review
"Holiday in Iceland"
Stayed in Iceland for a week. Hotel was well suited right outside the Perlan, which gives you a 360 view of Reykjavik (10 minute walk). Hotel had a great Spa and nice restaurant (not overpriced either). Free Bus pass, with deposit, to get you in and out of Reykjavik. Really easy bus system to use and cheaper than taxis. Hotel has their own tour information […] which is really useful for information and booking trips. Even though its right next to the airport, it is barely noticeable. Rooms are slightly basic but are very clean. Beds are comfy and warm for those cold winter nights in Iceland. Read moreGenuine Hotels.com guest review
"Recommend to stay here. Repeated stays"
Repeat stay. Lovely hotel and convenient location. Staff are great!Genuine Hotels.com guest review
"Hotel and Holiday Experience"
We had a wonderful time, a truly amazing experience which included visits to all the landmarks and attractions in our area and a little beyond. We found the Icelandic people very helpful and friendly and welcoming to visitors. The local bus into Reyjkavik was very easy to use, on time every time we used it, and the hotel offers every guest a free bus […] pass so well worth it. The highlight of our trip was the helicopter flight over the Golden Circle and landing on the Glacier which was amazing. Read moreGenuine Expedia guest review
"Nice Hotel 50km from Keflavik Airport"
We arrived after an all night flight, Buffet Breakfast was still being served so we took our cases to our room went for Breakfast and then got some sleep, The evening meal was excellent, and our early morning call 0300, got us up to get the shuttle bus back to the airport to resume our journey,Genuine Expedia guest review
"Comfortable and practical airport hotel"
Clean and modern, a nice place to stay away from the noise of central Reykjavik. Yes, there are some aircraft noises during the day, but these stop at a reasonable time of night so you can easily sleep.Genuine Hotels.com guest review
All good here.staff was professional. Food was good.Genuine Hotels.com guest review
"Nice lobby and restaurant but dated hotel"
For the price our room was not worth it. It looked right out of the eighties. The lobby, service And restaurant were great.Genuine Expedia guest review
within walking distance of city centre, hotel is decorated wellGenuine Expedia guest review
"44 Paces from the FBO!"
Pleasant and will likely return, Wifi isn't the strongestGenuine Expedia guest review
"4 stars in Iceland are not the same"
The location was great, easy walkable distance to downtown. Free parking, easy to drive to. Staff was nice. Happy hour was great. Lobby is really nice. Rooms are very clean, but a little tired and very small. Like most european hotels don't expect a king size bed, or a queen, or two queens! More likely a double bed or two tiny twins.Genuine Hotels.com guest review
"Nice spacious hotel"
I've stayed here several times now on business and I like it because the staff are well trained and pleasant. It has a nice atmosphere to it. It's handy if you need the domestic airport, for instance for flying to the Vestmannaeyjar Islands as the check in for eagle airways is just 50m away. It's also brilliant for plans spotters- I had a great view […] from my room at the back of the hotel of all the small planes taxiing and taking off and landing. The sound proofing is excellent and I wasn't aware of any noise if the window was closed. A fridge in my room was a bonus - the restaurant gave me a jug of real milk to have with my coffee. (Kettle etc provided in the room) There's a tourist office in the hotel for finding out what to do in Iceland. I'll be back. Read moreGenuine Hotels.com guest review
"Average hotel for a beautiful country"
Not at all the what I expected but still an ok hotel. If you don't plan on staying there all day it's fineGenuine Expedia guest review
"Would highly recommend!"
We stayed at this hotel for 3 nights at the start of May. Me and my partner were very happy with the service from the hotel staff - nothing was ever too much to ask! Especially the young guy who booked our excursions, he was incredibly polite!! The room was a good size. The Soley Natura Spa was perfect to relax after a long day, and entry wasn't too […] much either. I was impressed with the quality of the Satt restaurant - the food as delicious and of a high quality, the waiters and waitresses were brilliant and we're very attentive! Even when me and my partner got back late from an excursion the hotel were very helpful in helping us order a pizza.. I would highly recommend this hotel :) Read moreGenuine Hotels.com guest review
Spent four days at this hotel and was extremely pleased with the service at the restaraunt and the reception. Although the rooms are a bit dated the restaraunt and the spa are brand new post refurbishment. Hotel is next to an airport which did not bother me (actually enjoyed watching the small planes take off). Initially it may look far out but it's […] only 20min walk to town centre and if you ask at reception they will provide a free bus pass for duration if your stay. The bus stop is opposite the front door. Food quality at breakfast and dinner was also very good. If you want to use the spa however book your treatments in advance of you arriving as they get booked up fast. My friend had an all over massage and she said it was fantastic. Overall 9/10. Read moreGenuine Hotels.com guest review
"Nice hotel a little way out of town"
A nice hotel with very friendly staff. The rooms were comfortable but had no temperature control so were slightly stuffy. Although the hotel is right next to the domestic airport (no noise at all) it was a little way out of town. In good weather it would probably take 20-30 mins to walk in but in the cold and snow, there is a bus service (free of charge […] with a travel card provided by the hotel) that runs every 30 mins. Read moreGenuine Expedia guest review
"As Far Away From Everything as You Can Get"
The hotel's located close to the city airport and therefore is about 3 km away from downtown. Taxi fare one way would be about $10 to $12. Although the room rate was very good, it was offset by the high cost of meals at the hotel restaurant. Service, in general, was mediocre unless you raised a fuss at which point it became very good. If I return, I'll […] stay in the city centre, where there are plenty of excellent restaurants. Read moreGenuine Hotels.com guest review
On arrival found alocated room small and cold,and discovered spa would be closed for maintenance the next day, so not a good start. However reception manager very understanding and ( without any fuss),changed room to one with carpet and better lighting. From then on really enjoyed our stay.Genuine Expedia guest review
"Nice, clean hotel"
This was one of 2 hotels we stayed in during our trip. It's perfect if your hiring a car, which we did. It is clean, with good service and plenty of parking. It's also walking distance to Perlan restaurant - which is outstanding! If your not hiring a car there are usually plenty of taxis sat outside, but the prices of the taxis are extortionate!Genuine Expedia guest review
"Only Hotel in Reykjavik with a swimming pool which"
Friendly, helpful staff - spa and pool facilities which were excellent - excellent quality fresh food in the restaurants - interesting decorations, wood sculptures of people, great pictures, life-size bird displays, books on flora and fauna. Well connected with all bus services for trips and the airport at the door. Also given use of an all-Reykjavik […] bus pass for the length of our stay. Read moreGenuine Expedia guest review
"Nice comfortable hotel."
Hotel room basic but clean, with comfortable bed. Next to airport, but never had any noise whatsoever from planes, not a busy airport anyway. Reception staff excellent and helpful, dining room staff, well, didn't speak to them, they were a bit aloof. Cleaning staff courteous. Out of the city, but used free bus pass issued at reception, for short ride […] into town. Booked this hotel to be away from noisy groups in city center hotels, only had a small problem with middle-aged over- excited Americans at midnight on one occasion, but that was short lived after I banged on the door. Otherwise had 4 nights of peaceful slumber.Breakfast was plentiful, but would like to have seen more freshly cooked hot food items like bacon and eggs, (cold boiled eggs????-not very appetizing). One complaint, no drawer units and no wardrobes. Nowhere to store clothes if your staying more than one night?? Dinner-well have dinner in town. Overall a good base for a short stay in Iceland. Read moreGenuine Expedia guest review
Having stayed in another hotel in Reykjavic, I thought that this was over-rated and a bit pretentious. Dinner was good although pricey. Got off to the wrong start, when there were no towels in the bathroom and the batteries on the remote were all but dead, so ended up controlling old TV from front panel. Disappointed I chose to use my rewards night […] on this hotel. Read moreGenuine Hotels.com guest review
"Nice hotel with great friendly and helpful staff."
We enjoyed out stay at the hotel. The Icelandic PM and Chinese dignitaries appeared to be staying at the hotel for a part of the time we were there, so clearly a respectable hotel. The staff were always helpful and friendly and booked a number of excursions for us. The hotel is not based in the city centre so expect to take a 20-30 minute walk or short […] taxi ride if you want to enjoy the sights of Rejykavik. Read moreGenuine Expedia guest review
Located right next to the city's domestic airport, but not noisy. A short walk from the downtown area and even closer to the Perlin.Genuine Hotels.com guest review
"A very inconsistent hotel"
There is no consistency with this hotel. The room was clean, but the bathroom has only 1 strip of lights - which hummed when illuminated - and set above the mirror. When using the shower, and the shower curtain is drawn, there is insufficient light anywhere near the shower. Additionally, the shower "tray" had 4 large dark chips in the enamel. The […] Wifi access is variable. I have previously stayed at this hotel back in May 2013, where the Wifi access was provided free of charge. This time around, I had to pay ISK900 [about €UR 6 - GB£ 5] for each 24 hour session. When I questioned this, some staff were surprised that it had been free during my previous stay. If you pay for Wifi access, I would expect good service. Even though the Wifi antenna was sited in the corridor just 2 rooms away, I was only to use my phone or tablet while in the bathroom. Fortunately, my work laptop could connect - but the signal was fairly weak. Wifi access is free in the reception area, the signal isn't strong until you get close to the bar. The noise insulation wasn't great for my room. I could hear airplanes and helicopters taxiing, landing and taking off. Additionally, my room had a connecting door which meant that I was woken by the noise of the child in the next room. Read moreGenuine Expedia guest review
"Good hotel, location not as expected"
Looked hard to find a hotel that was close to the domestic airport, that wouldn't involve extra transport. Although maps show this as being next to the airport, you still need a taxi to take you all the way round. The hotel itself was clean and comfortable.Genuine Hotels.com guest review
"Base to call Home"
This was a driving holiday, and there is plenty of free parking at the front door to the hotel. The room was clean and warm with a great bathroom. The hotel staff were especially knowledgable and helpful, the rooms were always cleaned and well presented each day. With a small selection of hot beverages to welcome you back from after a long day exploring […] Iceland. It is next to the domestic airport but we never heard a plain land or take off and benefited us with lots of signs pointing to the airport (and thus the hotel). Read moreGenuine Expedia guest review
"Loved Iceland Air Natura Hotel"
Two adults and three children ages 13, 11, and 10. We had the large family room where the tallest man in the world, Sultan Kosen from Turkey stayed. The room was decorated in his honour with photos and footprints. Our youngest slept in the extremely large chair that was made for the Sultan during his visit. It was so unique and fun. We loved the spa […] and swimming pool at the ground level and went there each evening. We had a car so we drove into Reykjavik city centre. Walking is possible but it is not easy when kids don't want to walk 20 minutes in windy, rainy weather. The hotel offers a free bus service. The hotel was clean and very comfortable. There is a nice bar that you can lounge around and happy hour makes the drinks a bargain. We had a big view of the Reykjavik airport from our room. I know some reviewers found it noisy but it was really interesting and added to the experience. The planes did not land late into the night so it did not disturb our sleep. I would definitely go back to this hotel. Read moreGenuine Expedia guest review
"Unenthusiastic staff but clean hotel"
Breakfast was totally disorganised with many guests either upset or embarrassed. Didn't know whether to laugh or scream sometimes. Seemed to need a massive dose of hospitality training. Positives included very clean & comfortable rooms & some staff made an effort. Very expensive, so overall not value for money.Genuine Hotels.com guest review
"Practical hotel with great staff and facilities"
Stayed 4 nights, although next to the domestic airport the rooms are unbelievably quiet. The staff were fantastic and the breakfasts good if a little expensive. Would definitely stay there again.Genuine Expedia guest review
The hotel was brilliant but I would prefer to stay closed to downtown next time!Genuine Expedia guest review
"Not worth the cost"
We arrived late and were shown to a room which was already occupied. The people in bed were more shocked than us when we opened the door. They wanted an enormous amount for buffet breakfast with no a la carte options and we were told that at ten we could get this. At ten all we could get was " rolls". We left and went to a café. For the price there […] is no service. Read moreGenuine Expedia guest review
If you wan't to clean the room, KNOCK! Happened several times the personnel just walked straight in, very annoying...Genuine Hotels.com guest review
"Great hotel for a long weekend."
Lovely hotel for a long weekend stay (March 2013). We had a standard twin room which was perhaps a little small, but very clean and totally satisfactory. You can always upgrade to one of the themed rooms which looked very nice, if you want to spend a little more. Was a little concerned to find that we were located right next to the domestic airport, […] but there was no problem with noise. Staff very pleasant and helpful. When you check in, there is an option to book breakfast in advance for your entire stay which saves a little on price. There is a separate desk which helps with bookings for all tours/excursions, but this can get busy at peak times as there was only person there. Very nice restaurant, food was excellent. Hotel also has a little pool and spa which was nice. Location is a little further out from the very centre of town, but a free bus service takes 5 minutes to get into the centre. Hotel reception will provide you with a pass for the bus. Very close to The Perlan, i.e. walking distance. Had a lovely meal there with excellent views from the revolving restaurant. Would definitely recommend. Read moreGenuine Expedia guest review
"Quiet comfortable hotel with amazing swimming pool"
Very comfortable rooms but lack of wardrobe and hanging space so left most of clothes in suitcase. Swimming pool was one of the best I have used in a hotel. Confusion over whether use of pool included or not. Booking agents needs to make it clear if not. Hotel gives you free use of local buses which is welcome although the buses were not that frequent […] and it was too cold to hang around waiting for buses so the 20 minute walk into town we found easier. We had breakfast which was a good experience, plenty of choice and good coffee. Value for money if you want to fill up for the day. Read moreGenuine Expedia guest review
We were anxious about this hotel after reading the odd negative comment on Tripadvisor, but it turned out to be fine. Spotlessly clean. Noise not a problem. It is a 20min hike from the town centre, the spa is expensive per visit and the daily wi-fi charge of US$8 per device is a bit of a cheek these days. But these things didn't bother us. Otherwise […] excellent. Read moreGenuine Expedia guest review
Good location and good room, service and restaurantGenuine Hotels.com guest review
"Great hotel but kids can only go swimming 08 - 11"
Very nice hotel with friendly staff. We chose the hotel because it is the only one on Iceland with a swimmingpool. And we have kids that love to go swimming. But unfortunately when we arrived we found out that children are only allowed in the swimmingpool from 08.00 - 11.00 from monday to friday and not at all on sunday. That meant that we couldn't […] use the swimmingpool at all the days we where there. Apart from that we had a very nice stay. Read moreGenuine Hotels.com guest review
"Enjoy the walk to city & the spa downstairs!"
I stayed in this hotel at the beginning and end of a tour around Iceland. On arrival the first time the staff were cold and not very approachable. I booked through Expedia and upgraded to an Artist room however they put me in a standard room and it seemed to be an inconvenience to the female receptionist to move me. The nighttime recpetionists (male) […] were all very friendly and helpful as were the bar staff. The rooms was uncluttered and clean. The spa downstairs was lovely. The hotel is a walk from the city centre but it is only about 20mins. And is right next to the Pearl. Even though it is next to the domestic airport, and I had a room overlooking the run way, I was not disturbed by any aircraft sound. In my room I had a tea/coffee tray but only powdered creamer so take your own milk! Read moreGenuine Expedia guest review
"4 nights September 2012"
Checked in after an all night flight. The room seemed quite small but I wrote it off to European sizing and we went out to see Reykjavik. When we returned I checked my reservation. Family size deluxe. As this was smaller then many cruise ship rooms I went down to the desk. I showed her my reservation. She replied, "but that is a very big room, meant […] for families". Looked on her computer then looked at me and said " and how many are in your party?". I replied "2" and hoped for another comment, she changed tactics, swicthed my room and gave us a box of something from the spa. The new room was much bigger, at least 4 times the size. Very nice rooms. I don't expect to have to explain to the front desk why I deserve to get the room I actually booked. Overall the hotel was very nice, and positioned well if you have a car. You can get around very easily from that location. Read moreGenuine Expedia guest review
"Great hotel in Reykjavik"
My twin room was too hot so I was upgraded to a huge double room. Staff were great and no problem when mentioned. Very nice hotel ... very close to main street of Reykjavik. Although hotel is near small airport I didn't hear any planes. Very nice hotel.Genuine Expedia guest review
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