Service: was terrible. The front desk gave wrong information about parking that resulted in $150 worth of parking tickets in 2 days despite my persitance inquiring about parking options. Hotel condition: the hotel and room were in disrepair. Hotel cleanliness: found several hairs in my bed that didn't match my own hair color. Hotel comfort: a/c, […] and heat were not readonably adjustable. Neigborhood: wouldn't recomend unless you want to stay in a Chinese neigborhood. I speak Chinese, and have lived in China but I wouldn't recomend this neigborhood. Read moreGenuine Hotels.com guest review
"Please don't stay"
The worst for the money. Please don't book it. No internet, no remote for TV, rooms cold, no safety door locks and many more.Genuine Hotels.com guest review
"OK for sleeping and location, but needs a refresh"
The hotel is in a good location in Chinatown as it is close to McCormick Place (20 minute walk, 5 minute drive.) The room was up a flight of narrow and somewhat dark stairs, and was very small. Everything is 'threadbare', and kind of seedy. I got only CBS in English on the television. The bathroom was clean, but tired. The air conditioner worked well, […] as it quickly cooled down the room. (It as off when I arrived.) Good news - there was free street parking by the hotel. Amazing for being in Chicago. This is only a hotel I would use if traveling alone, and did not plan to stay in the room except to sleep. Read moreGenuine Hotels.com guest review
While the neighborhood is cool, the rooms could be much nicer. The beds are too small. Also, the staff is terrible. A worker knocked on our door at 1 in the morning to yell at me about the no smoking policy and threatened to call the cops, in spite of the fact that no one in the room was smoking.Genuine Hotels.com guest review
"READ THIS BEFORE RENTING"
If you are paying more than $99 a night for this room it is NOT AT ALL WORTH IT! I stayed when I got a deal for $89 for the night and that was pushing it. The rooms are VERY old and feels unclean. Again, anything under $99 I would consider MAYBE??? Anything over $99 and NO WAY!!Genuine Hotels.com guest review
"Good hotel, convenient for location"
This hotel was within my budget, very close to the metro station and right in chinatown, full of restaurants and shops. The staff was friendly and the room was fine. The sheets and towels would need some maintenance, as they were clean but had some stains. The room did not have a fridge or a microwave and breakfast was not included, which would have […] been nice. Read moreGenuine Hotels.com guest review
"Did the trick"
This hotel "did the trick". No thrills. No shrills either. It was a perfectly acceptable hotel when you know that most of the channels on the tv in the room are in another language and that there is no soap dish in the shower and that towels are on the small side. I'm an no frills type of guy. I don't need to stay in a five star hotel to be happy. The […] location is close enough to Downtown Chicago/the Loop/McCormick Place. But even better than that is the proximity to so many amazing Chinese restaurants. Staying here was a unique experience that could not be captured in the rating system provided here. Read moreGenuine Hotels.com guest review
"LIKE CHINESE STUFF? GO THEN"
No lift/elevator. Only stairs. Reception desk guy was rude. Shower door was broken. I think that AC was not real. They just installed a fan inside. But good sides are: Cheapest option close to Chicago. Lots of Chinese food available nearby.Genuine Hotels.com guest review
"Close to CTA"
Ideal location.Genuine Hotels.com guest review
"not the best experience"
This was the worst hotel every... Cable didn't work...towels and linen didn't seem sanitary and the hallways and stairway smelled like feet... Staff was extremely rude... Truly false advertisement... Only stay here if it's your last option!!!Genuine Hotels.com guest review
"you get what you pay for"
Overall, it's okay. It's cheap and located in a convenient location in Chinatown. The red line train nearby will take you almost to all of the tourist attractions in Chicago. Very convenient. The hotel itself is quite old and it is more like a budget hostel, do not expect professional hotel service there. The room was not too big, but pretty decent […] and quite clean. However, there is this smell of old building that is pretty obvious inside the room and in the corridor. Read moreGenuine Hotels.com guest review
"Convenient & cheap for the location"
Great price for the location. Yeah, the room was small, but clean enough. No elevator - 3rd floor walk-up was a bit of a hassle. Fun being in Chinatown and very close to subway stop. No complaining here - would definitely stay again.Genuine Hotels.com guest review
For the money it's worth it...if you don't mind staying in room the size of a king size bed & a computer monitor for a tv.Genuine Expedia guest review
I had no problems, except the two levels of walk up the stairs to get my suitcase in and out of the room was a little bit of a problem. But I love the location re McCormick place, where my meeting was held. Only one hotel is closer, and this one is about a 10 min. bus ride from McCormick Place (bus #21.) Many other hotels - those recommended for the […] meeting - required a shuttle-bus ride of nearly 30 minutes, given Chicago traffic. Also I love that it is only two blocks from a Red-line light rail station; its only a few minutes ride from downtown via rail. Read moreGenuine Hotels.com guest review
"Convenient place to stay when you go visit Chicago"
I traveled with my family to visit Chicago and we just need to find a place to crash after a whole day exploring the Loop. The hotel fits our need. It's in Chinatown- which is not so far away from downtown and really convenient with a subway station nearby. The room was a little bit too small for us. There was no fridge or microwave- however, there's […] a common kitchen on the 1st floor with all the equipments in case any guests need to use them. Free wifi but rarely works. Feels like there's no one come in to clean our room everyday. Basically our bed was still exactly the same mess as how we left it. And there's no elevator. Beware of that if you have a lot of luggage with you. In the end, we were only looking for a place to stay at night. We know what we've signed up for in the beginning- definitely not something fancy. Read moreGenuine Expedia guest review
"it was good for the price"
It's about 20 min from soldier stadium, the room was always well kept, and the staff was always helpful. Cons were the size of the rooms and no fridge but if you're only in the room to sleep and get clean, not a problem.Genuine Hotels.com guest review
nice price rate for the location in the hub of China Town. It is close to convention center, food and everything else.Genuine Expedia guest review
This hotel was perfect to stay at while attending the music festival Spring Awakening. It was clean and the staff was really nice. It was also a fun experience to stay in Chinatown.Genuine Expedia guest review
"not worth the wait"
Landed early and could not check in until 3. They had our room given away to another group with the same name. Had to insist that the picture of the guy that got my room was not me. Really a lot of hassle to get into a room. Once in, the room was comfortable. I guess in a town where everything is expensive, this is why it was only $100 a night. If you […] are looking to save money and don't mind a little work to save it, this may be a hotel for you. Read moreGenuine Hotels.com guest review
"Close to chinese food"
Door was not secure, could be unlocked just by a piece of plastic card. Bathroom did not have a ventilating fan, had to open a window. No mat on the floor inside the bathroom. The whole floor was wet after coming out of the shower. A/C was good. TV was very small, just 15 inches or less. No hooks for hanging clothes in the bathroom. Toilet seat was […] too small, just good for the kids. Read moreGenuine Hotels.com guest review
"Near McCormick Place Convention Center"
Very courteous staff. Clean and safe. Paid parking nearby was very reasonable (free on-street parking if you can get it). Not fancy, very basic, but that's what I paid for.Genuine Hotels.com guest review
The rooms smell and were dirty. They were not maintained properly. The smell in common areas and lobby was terrible.Genuine Expedia guest review
VERY GOOD FOR THE PRICEGenuine Hotels.com guest review
The hotel is situated 2 minutes walk to subway and also very close to public parking , this is not Grant Hayatt but good hotel for those who like to visit downtown chicago for sightseeing and entertaiment and not pay fortune for hotel accomodation , Free wifi available as wellGenuine Expedia guest review
Horrible hotel... Simply horrible... Dirty and wrinkled linens, not closing windows, not working air conditioner, not draining well shower cabin, absolutely dirty carpets, dirty walls with dirty wall paper... No even a small fridge in the room... No chairs in the room at all… Of course, no TV... It is hard to believe that such a hotel can be found in […] USA... Why does hotel.com list it? Read moreGenuine Hotels.com guest review
"The good, the bad, and the ugly"
The good: reasonably nice staff, comfortable bed, in Chinatown. The bad: not a good wifi signal, almost no tv channel options, tiny room, dated facilities. The ugly: paper thin walls, unruly patrons. I could deal with the good and the bad. However, I could not stand the ugly. My first night I was woken up by two groups of patrons, both on opposite […] sides of my room. They were loud, drunk, cussing, and were ignorant and inconsiderate people to put it nicely. Add in the paper thin walls and your going to have a horrible night. There's also a lot of trains, and ambulances that pass by. The second night there was much more peaceful, thank goodness. I do not recommend this hotel. It's a shame because I love Chinatown. The people in Chinatown were very nice, in general. Read moreGenuine Expedia guest review
"NO PARKING! NO WIFI!"
We went, not expecting a 4-star or anything, but still. First room--toilet had no running water. So up to top floor with heavy luggage--no elevator. Bathroom same size as bedroom--nice but unnecessary--would have been better to have room for another bed. Chair in room not safe to sit on. Paint in room looked like mustard slapped on walls with cheese […] slices. Bed, bath and room appeared clean enough, public area carpets were horrendously stained and dirty, but didnt affect the stay really. Shower was odd and difficult to work. Got extra towels and washcloths when requested, but the "wash cloths" were bigger than hand towels--dont know if that's a Chinese thing or what? There was NO street parking whatsoever, but a nice public lot within a couple blocks for less than two zero dollars. Wifi never worked when we were there. Fire hall less than a block away but didnt disturb sleep. Soooo, kind of a pain to unload in the street and haul luggage in and reverse when leaving. Staff friendly. Coffee in morning and thats all. Chairs in rooms NOT safe to sit in, need to go in the trash. Even if it doesnt fit the decor, get a cheap folding chair for sitting, please. missing screen in window. Read moreGenuine Expedia guest review
"Cheap room close to downtown"
This is a decent hotel if you aren't picky. You get what you pay for. I was woken in the middle of the night by the garbage truck outside. The room was clean and comfortable but little. Staff is very friendly but don't all have great English. Very close to train and bus stops to get downtown.Genuine Expedia guest review
"Heart of chinatown"
Initially when I got there, I was given a key to a dirty room. It looked like someone was there and recked of beer and cigarettes..then I was given another room down the hall. The place was a mess and is totally overpriced.Genuine Expedia guest review
No elevators.Genuine Hotels.com guest review
"Really really bad"
Rooms too small, no heat had to use space heater, if I could have gotten my money back I would have!! Basic cable, coffee maker no pot, just wasn't a happy experience!!!!Genuine Expedia guest review
"Old hotel in Chinatown"
Great location for the CTA. Right in the heart of Chinatown. The room quality is below average and rooms are quite small. The hotel and rooms have an old, kind of dingy smell to them. The decor is lacking, musty halls, and the lobby is a bit dirty. If you need a place to crash for the night, you'll be just fine, as long as you're not expecting too much. […] Free parking like 5 blocks north on the street, but it can be a bit hard to get a space. Personally, I enjoyed my stay and would be willing to return. I wouldn't recommend this hotel for females or families though, probably just practical males. Bottom line, this is just an old hotel in Chinatown. Read moreGenuine Hotels.com guest review
"Horrible experience would not recommend staying"
This was the most horrific experience of my life, they treated me as if I was some bomb off the street. Gave me a dirty room and I had to switch to another room, then in the new room there was no towels. Finally, I was not informed of the amenities of the hotel and when I checked out the receptionist was very rude and unhelpful to a visitor to their […] city! Read moreGenuine Hotels.com guest review
"Worth a LOT-Definitely a GEM!"
2nd time going to chicago. 1st time I stayed at a different hotel much pricier and actually worse in my opinion. I had read so many mixed reviews on Chinatown Hotel but glad took the chance. My bf and I loved everything about it. It's very cheap and yes not the best of rooms they are a little smaller but for pretty much just sleeping it was perfectly […] great. Parking is simple enough- you either get lucky and park on the street like we did otherwise right around the corner is $14 parking for 24 hrs. Close to transportation, lots of great shops and food in Chinatown. You won't know where to pick. We already plan to continue coming here for future visits. Read moreGenuine Expedia guest review
"A small old cozy room"
I booked here because I tried to have some Chinese food for my dinner or breakfast on my way to Milwaukee. But unfortunately, I came too late on Sunday and left too early on Monday, I had neither of them. But this hotel is good. The bedroom is old but clean. It is small: Small shower room in a small rest room, small window, small chairs in a small room […] but it is quiet: quiet surroundings and quiet radiator heater (instead of the fan heater) . And there is a big plat screen TV inside. This TV has many channels in different languages, most of them are English and Spanish (I guess) and only one TV channel in Chinese. Read moreGenuine Hotels.com guest review
"Close parking, delicious food, near the end line"
I loved the convenience of everything! Lots of great restaurants that stay open late, gated nearby parking lots, and right near the red line so it's easier to get around to other areas of the City. The shops were fun too. The hotel staff was friendly. Our bed itself was not comfy and our bathroom sink did not drain quickly. We didn't mind that though […] and plan on staying there again because of how convenient the location was and how cheap it is. That really made it possible for us to spend more than we that we could. Read moreGenuine Hotels.com guest review
It was a mistake to rely on hotels.com! Why should you associate with such hotels? We stayed in Room 203. You can yourself findout...pathetic cleanliness... leaking taps...mould on wall! you do not expect that after paying close to 100$ a night.Genuine Hotels.com guest review
"Trouble in China Town"
There was no free parking across the street as we had read in a review. In fact, there was no open parking that we could find anywhere. All the street spots were taken for blocks and were metered. We waited quite a while before the inn keeper came to the "lobby" in the basement. While we were waiting we checked out the rooms that were open and being […] cleaned. It appeared that the rooms were all tiny with a shared bathroom in the hall. The price was good but we spent $50 more and stayed in a much bigger room with parking, pool, breakfast, internet, spa, and white sheets and white bed spread. We were able to get a refund after seeing the rooms and cancelling our reservation. The Inn keeper was very nice and helpful. Read moreGenuine Hotels.com guest review
TerribleGenuine Expedia guest review
"Very basic, small facilities. Clean. Noisy."
Very basic, small facilities. Clean. Noise insulation was marginal. Right in Chinatown. Opportunities for cultural experience were fantastic. If you are looking for plush opulence or pampering, this is not your place. If you want basic lodging and a cultural experience, here it is.Genuine Expedia guest review
"It is a very nice little for china town"
It is okay if ur just go to china town. Parking is terrible there dont think i wukd reccomend this place to anyone. I know of better places to stay from my previous trips to chicago. I am very disappointed in this hotel. While taking a shower it leaked so bad even with door close. Not what i expected out a hotel very disappointedGenuine Expedia guest review
The rooms are very small, no room to move around. Said we would have a queen bed. But it was a full bed. Not enough room for two people. The bathroom was bigger then the room.Genuine Expedia guest review
Front desk not friendly, and would not allow me to print my boarding pass before checkout. Hotel hard to find, I had to ask the fire dept on 22nd to get the direction.Genuine Expedia guest review
We had to immediately check out of our staff from this hotel, not safe and very dirty. Our staff did not spend one night at this hotel. Do not recommend for business travel.Genuine Hotels.com guest review
"Affordable and near downtown"
Money saved was spent on good food in chicago! Room was not super clean, but the sheets were!Genuine Expedia guest review
"WILL NEVER BOOK THIS HOTEL AGAIN"
My husband and I travel to different parts of the US every 2 weeks from Montreal, Canada....we are not picky about the motels we rent!! And we love adventure and are not worried about neighbourhoods that are iffy!! Yet this will be the last time I rent in this part of Chicago. The room was very strange and old.....found 1 plug in the whole place! Not […] a comfortable hotel and not worth the money!! Read moreGenuine Hotels.com guest review
"DO NOT STAY HERE"
The only reason why I stayed at this hotel is because it was inexpensive. The pictures look decent on the website but they are inaccurate. This is a place you want to look past. First of all, the hotel has no elevator. So if you stay on the third floor, you have to carry your own luggage up the stairs by yourself. The hotel has only like 3 channels, […] and those were mostly news channels. The hotel rooms are very small and have a NASTY MOLDY SWEATY ODOR. The bathrooms are very small, the rooms are small, and I didn't even sleep under the covers because I didn't trust the cleanliness. I do not recommend this hotel not even for a street walker. Read moreGenuine Expedia guest review
"cheap and close to my destination"
biggest complaint was that every time i ran water in the sink, it would flood the floor.Genuine Expedia guest review
"Prior Comments Were Accurate."
What you have read in other reviews was correct. This is a great hotel if you are looking for a reasonably priced hotel (in a city of overly priced hotels) that also happens to be relatively close to the convention center. If you make a reservation here, let's be perfectly clear as to what you can expect when you arrive. The rooms are adequate but not […] spacious. The bedroom measured approximately 12' X 10' - not exactly cavernous. The sheets and pillow cases were cleaned and changed (as were the bath towels) each day. Unless you speak Mandarin, forget the TV. It has one channel and one channel only which happens to be Taiwanese broadcasting. There is no elevator, so you had better be able to schlep your bags up three flights of stairs. There are no hotel personnel to assist (i.e.. bell men) so you will definitely be the one dragging the bag. In the room, the carpets are in dire need of cleaning, the furniture (desk, chairs) also need to be repaired and/or replaced. Room lighting is poor and dim, and Internet connectivity is spotty at best. Coffee is always available in the lobby area, and a refrigerator and microwave are also available in the same area. The area surrounding the hotel is of course, Chinatown. There are plenty of Chinese restaurants and bakeries in the area, and cabs service is readily available via a direct line to a cab company located at the front desk. Bottom line - you get value here, but think of this place as a very old & tired Hampton Inn. Read moreGenuine Expedia guest review
"Run away from this hotel....."
The room smelled musty. The lamp shades were torn. The switches on the lamps did not work, so I had to unplug them and plug them on and off. The carpet was worn. The doors to the closets had been torn off at some point and never replaced. It was also very loud. It was run down, worn out and a truly terrible place to stay. If you're a man looking for […] cheap quarters, its perhaps doable. If you're a woman or with a woman, don't take her here. Read moreGenuine Expedia guest review
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