All hotels in Chicago, Illinois, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
214 West 22nd Place, Chicago, IL, 60616, United States of America, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
2.5 / 5Fair

Score breakdown (from 324 reviews)

Average rating for:

  • Cleanliness
    2.5
  • Service
    2.7
  • Comfort
    2.4
  • Condition
    2.2
  • Neighborhood
    3.1
  • < Previous
  • Page 1 of 7
  • Next >
1.0 / 5Poor
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    4.0
My fiancé and I stayed here in February. There was no heat in the room, no elevator in the building, tiny showers and the man at the front desk gave me attitude when we asked for more towels. I'll never go back.
Genuine Hotels.com guest review
1 night romance trip Feb 13, 2015
A Traveler
US
4.0 / 5Excellent
"Review of Chinatown Hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
I enjoyed my stay very much. The hotel location is great. It is convenient to the Red Line. The banister on the staircase to the lobby is unstable and someone could fall if they held on to it.
Genuine Hotels.com guest review
2 night trip Jun 6, 2015
Tanya
US
2.0 / 5Fair
"Don't stay"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    1.0
Dangerous neighborhood at night
Genuine Hotels.com guest review
1 night business trip Jun 5, 2015
cristina m
US
3.0 / 5Good
"needs upgrades"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
overall was a good stay. Hotel had no elevator my wife had a broken foot so walking up stairs made it hard for her. Map on card you get for parking is confusing not really good directions. Shower dripped all night and tv was about a 7 inch screen.
Genuine Hotels.com guest review
1 night romance trip Jun 2, 2015
A Traveler
US
4.0 / 5Excellent
"Chinatown- perfect for a one night stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
I liked the hotel and its reception. Only bad thing is you have to climb the stairs. Rest all is great
Genuine Hotels.com guest review
1 night family trip May 28, 2015
Subhanip
US
3.0 / 5Good
"Served the purpose"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
This hotel doesn't have an elevator in it, the door key's are different, but the room was decent and served our purpose for our stay for a baseball game. It is fairly close to the Red Line and Midway airport. I would stay again based on price and purpose.
Genuine Hotels.com guest review
1 night trip with friends May 30, 2015
Anissa
US
3.0 / 5Good
"Perfect for short stay"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
We were in Chicago for a weekend to explore the city. We really only needed a place to sleep and it was perfect for that. Not an elaborate hotel, but gets the job done.
Genuine Hotels.com guest review
2 night romance trip May 28, 2015
A Traveler
US
1.0 / 5Poor
"Nasty"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
So suffocating I needed to get out of there ASAP.. ok may be thats a bit exaggerated but I really was getting suffocated. But hey its a 10 min ride from downtown. Still expensive though!
Genuine Hotels.com guest review
1 night trip with friends May 24, 2015
Pradeep
US
1.0 / 5Poor
"worst hotel everrrrr"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Worst place ever to rent a hotel. Customer service was bad and rude. The rooms was small and not clean. Bathroom sucks. The sink was not clean at all. Has hair on the sink. Shower water didn't come and was super small. Couldn't even fit a person in it. Bed sheets didn't fit the bed as well. Had to keep fixing the sheets. My sister booked a suite and got two rooms. Two separate rooms. Worst place ever to rent a hotel. People was loud outside and the hotel stink like food and trash. Hotel area is ghetto. Don't recommend this place.
Genuine Hotels.com guest review
2 night romance trip May 22, 2015
A Traveler
US
2.0 / 5Fair
"it ok"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    2.0
  • Neighborhood
    5.0
It needs a bigger TV .bigger beds.
Genuine Hotels.com guest review
2 night trip May 10, 2015
frederick
US
2.0 / 5Fair
"Get what you pay for."
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Good location and price, staff not pleasant, room not clean and no elevator available.
Genuine Hotels.com guest review
1 night family trip May 1, 2015
A Traveler
US
2.0 / 5Fair
"adequate cheap place to sleep"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
There is absolutely nothing special about this hotel, but it was a good, cheap last-minute deal. The TV and internet were terrible. But again, I mostly just needed a place to crash at night, and it was great for that.
Genuine Hotels.com guest review
2 night trip May 1, 2015
Laura
US
1.0 / 5Poor
"Spend more money for a better hotel"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    1.0
They didn't have wash cloths.
Genuine Hotels.com guest review
3 night romance trip Apr 30, 2015
A Traveler
US
3.0 / 5Good
"Chintatown"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Chinatown was a very unique and nice place to stay in. Very convenient and a great location to the city.
Genuine Hotels.com guest review
4 night trip with friends Apr 17, 2015
James
US
3.0 / 5Good
"A bargain"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
$87/night for a hotel in a major city is definitely a bargain. The hotel is a bit run down, but clean. The room was acceptable - it's a bargain and a great location for exploring Chinatown. The only problem was the walls are very thin so I heard everything that went on in the rooms around me.
Genuine Hotels.com guest review
1 night business trip Apr 22, 2015
A Traveler
US
3.0 / 5Good
"pretty good hotel for the money"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
It was nice and quiet and the bed was perfect! Oh when we got there price went down so was happy about that aswell!
Genuine Hotels.com guest review
1 night family trip Apr 20, 2015
Jason
US
1.0 / 5Poor
"horrible Chinatown"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    3.0
The area was good for the event we were attending. The hotel though...OMG! VERY UNCOMFORTABLE INSIDE, IT HAS A SMELL VERY BAD SMELL. THEN THE ROOM 211 WAS SOOOOOOO SMALL ALL U COULD DO WAS LAY IN BED OR USE THE BATHROOM. ITS A BOX. OUR ROOM HAD Toe nails on both sides of the bed, pull the sheets back even more in the bed. It was horrible. So we go to the front desk nd the receptionist just walked up with us nd picked the toe nails up nd said no big deal. The tv is 10in. We request to talk to a manager PONG told us " be in at 10" go to the front desk nd all of a sudden no one speaks english. Can I speak to a manager...manager nooo we not have one....overall a pretty HORRIBLE place, I'd rather sleep in my car om the streets of Chicago then step foot in their again. A waste of $83.00
Genuine Hotels.com guest review
1 night romance trip Apr 18, 2015
A Traveler
US
1.0 / 5Poor
"total dump. hasn't been updated since the early se"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
The only thing nice about my stay here was the location to do many Chinese restaurant's.
Genuine Hotels.com guest review
1 night business trip Apr 13, 2015
Michael
US
3.0 / 5Good
"The Real Chinatown Experience"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Reasonable rates. Great Location. Front desk friendly. Hot water comes & goes, TV reception in all of Chinatown is questionable. No elevator. No Parking but city parking is close. Very thin towels. It's kind of "You get what you pay for". If you want the real "Chinatown Experience" this is it.
Genuine Hotels.com guest review
2 night romance trip Apr 10, 2015
Dale
US
1.0 / 5Poor
"Awful Hotel!! Do Not book a room here!!"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
Never again!! Service was not good, not informative about hidden fees.. No elevator Thank u!!
Genuine Hotels.com guest review
1 night family trip Apr 9, 2015
Charlotte
US
1.0 / 5Poor
"never again"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    1.0
  • Neighborhood
    2.0
Unfortunately, I will never visit here again. There are many restaurants around that serve great food, but the hotel itself smells very badly. We were so afraid to sleep on the sheet were bought sheets to put on the bed. It smelled like old mop water and bleach along with other miscellaneous smells. However; the reception were great, friendly people. The woman in the morning was very helpful. That would be the only reason to come back if I could get past the smell. My boyfriend did not like the tight space in the room, but for me it wasn't so bad. Especially for 50 bucks. Overall, i guess i liked my stay because i just slrpt and left however next time around i wouldnt be doing it agaun. Ill go for another room else where. And the locatuon was scary with people peeping around every corner.
Genuine Hotels.com guest review
1 night romance trip Apr 7, 2015
Taylor
US
5.0 / 5Outstanding
"wonderful!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
My boyfriend and I enjoyed staying here for a night. We really needed it. The staff are ultra friendly, the rooms are so clean and very affordable. Its so close to many of the chinatown's restaurants and a block away from the plaza and the walgreens! I would definitely reccomend this hotel for short getaways.
Genuine Hotels.com guest review
1 night romance trip Mar 28, 2015
Whitney
US
2.0 / 5Fair
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Heavy mold on corner of walls in room. Dirty floors. No lock on window. No climate control.
Genuine Expedia guest review
Other trip Mar 21, 2015
A Traveler
US
3.0 / 5Good
"An Experience"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
It was perfect for a quick getaway. Great experience just don't expect high quality anything haha
Genuine Hotels.com guest review
1 night trip with friends Mar 15, 2015
Ross
US
1.0 / 5Poor
"I hope you like hair"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
I stayed three nights for a conference. It took us 20 minutes to check in because the man at the counter wanted us to pay with a credit card when we got there. We had already entered a card online (one we couldn't take with us on the trip) and he didn't realize he could just click on it on his computer to submit the charges to that. Anyway, we get to our rooms and one is locked from the inside, so we had to change that room. Our rooms had strange hairs in the sink, but most weirdly, on the towels and in the beds. There were also stains in the towels. I also did not feel terribly comfortable walking back to the hotel after dark, and I'm a big enough dude to be able to take care of myself. Do yourself a favor and spend the extra money to stay somewhere else.
Genuine Expedia guest review
Other trip Mar 17, 2015
Jim
US
1.0 / 5Poor
"Tatty"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
Really really shabby. Not good at all. No plug in the sink.
Genuine Expedia guest review
Other trip Mar 16, 2015
A Traveler
US
3.0 / 5Good
"China town Hotel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The Hotel was located very nicely just off of the main shopping district's street. The Hotel looked newly created with fresh paint; new ceramic tile in the bathroom. The shower was new. Linen was fresh and the floors were clean.
Genuine Expedia guest review
Other trip Feb 28, 2015
A Traveler
US
2.0 / 5Fair
"good location, but filthy room"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    5.0
I loved chinatown itself, awesome place to stay. I picked this hotel because of the location and of course the price. I'm not completely dissatisfied because of the price and the fact I was only staying one night, however the room was disgusting. their were hairs on the towels, the quilt was ripped, and the coffee maker was absolutely filthy. if your looking for something cheap and short term, it is a nice location however.
Genuine Hotels.com guest review
1 night romance trip Feb 21, 2015
Hussein
US
4.0 / 5Excellent
"cool"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    1.0
Had a great time in Chinatown. Plan to stay again
Genuine Hotels.com guest review
1 night trip with friends Jan 24, 2015
A Traveler
US
2.0 / 5Fair
"No Good"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    3.0
No space in the rooms and the walls are so thin you can hear every single thing that goes on outside your room. Privacy is also an issue, as there are only two shared bathrooms on each floor. No windows, either.
Genuine Hotels.com guest review
1 night trip Jan 12, 2015
Brandyn
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Good location and nice staff. The room was okay and clean. Considering the price and location, this is a good choice for somebody who stays couple of nights. Especially good for guests who can not speak English except Chinese or Cantonese.
Genuine Expedia guest review
Other trip Jan 10, 2015
A Traveler
US
2.0 / 5Fair
"fair"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    1.0
my stay was fine
Genuine Hotels.com guest review
1 night trip Jan 6, 2015
bunmi
US
2.0 / 5Fair
"Not As Pleasant As Expected"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
There were some fundamental errors at this hotel for it to be a hotel. Dusty, Hair in shower and in bed sheets, odd smells, and uncomfortable when it came to getting coffee/ice. It was not as pleasant as I expected.
Genuine Hotels.com guest review
2 night trip Jan 4, 2015
Shun
US
3.0 / 5Good
"Clean and comfy!!!"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    5.0
Don't believe all the reviews you read. It was perfect for a quick getaway. Chinatown Chicago is awesome!!!!!
Genuine Hotels.com guest review
1 night romance trip Dec 31, 2014
John
US
1.0 / 5Poor
"would not stay here again under any circumstances."
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
Dirty hotel and poorly maintained. I stayed for 4 nights and had the same dirty stained bed sheets from the first night when I walked into the room - despite 3 requests to have them changed. The hallway and room carpet was the dirtiest that I have seen in my 30+ years of traveling including most developing countries in Asia.
Genuine Hotels.com guest review
4 night business trip Oct 16, 2014
A Traveler
US
1.0 / 5Poor
"Bad Experience!"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
I would not recommend this hotel to my worst enemy. I had to stay in a room without hot water, heating or even a blanket. The door was broken, light socket coming out, carpet dirty and the bathroom smell and look like a public area. My experience was very uncomfortable, please, before u ever consider staying there....make sure there is no other options because you will regret your stay.
Genuine Hotels.com guest review
1 night business trip Dec 6, 2014
ralston
US
1.0 / 5Poor
"A terrible Hotel for an outrageous price."
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
A terrible Hotel, inappropriate for business travelers. There was no central heat in the room with outside temperatures of 12 Fahrenait. They used 2 small electrical heaters instead. Overpriced for the services offered. Hotels.com is widely exposed even having a Hotel like this in their list, for a high price. I am not going to use Hotels.com any more.
Genuine Hotels.com guest review
3 night business trip Nov 16, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Except for the cleanliness the hotel gives good value for the money. The room was pretty small.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
1.0 / 5Poor
"book a different Hotel"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
This hotel is in terrible shape. It is not clean. The people are not speaking English good. Service is not good.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
1.0 / 5Poor
"worst hotel I have ever been to."
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
would not consider or recommend this hotel to anyone. Room was small, not clean a real disappointment.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
4.0 / 5Excellent
"Nice hotel proximate to downtown Chicago"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The Chinatown SRO Hotel is a mom and pop type of place off of 22nd Street in Chinatown. It's small, and plain - kind of like a student hotel. It was less expensive though and easy to get to as it's within 1 block of the Red Line CTA train. I would recommend that more discriminating customers bring their own towel, since the towels provided are somewhat small, but it's pretty clean, and met my overnight needs quite well.
Genuine Expedia guest review
Other trip Nov 17, 2014
George
US
1.0 / 5Poor
"Hotel needs repairs"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Hotel rooms need lots of repair work. Hotel staff did not honor the requests I had made through hotels.com website while booking (simple request like queen bed and extra towels). As neighborhood has lots of shops and eating places, so we were lucky to find good souvenirs. Also if you are lucky, you can find free parking down the same road. Room price is good for last minute booking and students visiting the place.
Genuine Hotels.com guest review
1 night trip with friends Nov 13, 2014
Samira
US
4.0 / 5Excellent
"Convenient and Affordable - No Frills"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
The carpet is worn and the furniture is old. The water is hot, the bed is comfortable, the neighborhood is great (and quiet), and access to downtown Chicago on the "L" is less than two blocks away.
Genuine Hotels.com guest review
4 night business trip Nov 9, 2014
Jeffrey
US
3.0 / 5Good
"Basic Cheap room"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
...just go there so that you don't want to sleep on the streets
Genuine Expedia guest review
Other trip Nov 14, 2014
Ali
US
1.0 / 5Poor
"Crash pad only"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    2.0
The room is meant for one person. Couldnt walk past each other in room. Bed looked as if it were made up by child. No elevator. We climbed 3 flights of stairs with luggage.
Genuine Hotels.com guest review
1 night romance trip Nov 8, 2014
monique
US
2.0 / 5Fair
"Basic accommodation in the convenient place"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
5 minute bus ride to Convention Center, plenty of Chinese food and subway direct to Airport compensate for very basic room. You got what you pay for.
Genuine Hotels.com guest review
2 night business trip Nov 2, 2014
Mike
US
1.0 / 5Poor
"Dirty Hotel"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
This hotel is really bad. Everything is bad. Especially, the floor, bed and the bathroom are very dirty. I will never book this hotel again.
Genuine Hotels.com guest review
1 night business trip Nov 5, 2014
A Traveler
US
1.0 / 5Poor
"Worse than expected"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
This hotel was 315 dollars less expensive than any alternative in the area of McCormick Place saving me 630 dollars over the 2 days I stayed there. However, if I had to do it again I would spend the money. The staff was friendly and the area was fine during daylight, but at night it was very uncomfortable to be outside. The bed was poorly made everyday and there was water damage all over the bathroom because the shower door didn't close and the water when you would turn it on shot right out the shower door. The bed sheets and pillows were of terrible quality and the room walls were paper thin which made an interesting conversation between and man and his "best girl" whom owed him money very clearly heard.
Genuine Hotels.com guest review
2 night business trip Nov 4, 2014
Marcus
US
3.0 / 5Good
"Comfortable Enough"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
It was close enough to l train station. We just need a bed and a shower and it provided these well.
Genuine Expedia guest review
Other trip Nov 3, 2014
Whitenone
US
3.0 / 5Good
"Worked for me"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
It was a good hotel to stay the night in. The only issue i had was that there wasnt a fitted sheet on the bed, it was two loose ones and a blanket.
Genuine Hotels.com guest review
1 night trip with friends Oct 31, 2014
kara
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
  • < Previous
  • Page 1 of 7
  • Next >