All hotels in Chicago, Illinois, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here214 West 22nd Place, Chicago, IL, 60616, United States of America, ‏‎800-491-6126
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2.5 / 5Fair

Score breakdown (from 323 reviews)

Average rating for:

  • Cleanliness
    2.5
  • Service
    2.7
  • Comfort
    2.4
  • Condition
    2.2
  • Neighborhood
    3.1
2.0 / 5Fair
"spend more and go elsewhere"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
No hot water one morning, itchy bed, I hope I didn't get any bedbugs, smelled like a sweaty gym.
Genuine Hotels.com guest review
5 night business trip Oct 26, 2014
A Traveler
US
1.0 / 5Poor
"Terrible"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
The room is pretty bad, durty smell, not clean and old... Air and heater were not working, and assistence was ridiculus.
Genuine Hotels.com guest review
3 night family trip Oct 24, 2014
A Traveler
US
2.0 / 5Fair
"Good location, Rough property"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
The outside of the hotel, in Chinese Tradition, is very nice. The inside is rough. Halls are 1.5 shoulder widths wide. We were on the 4th floor, no elevator. We had to pay for parking 2 blocks from the hotel. The appearance of the inside of the hotel reminds you of a pay by the hour hotel. Bathrooms were fine, clean and worked properly. Beds, desk, stool for a chair, were unappealing. We used a portable heater for the room. The built in ones didn't work. The plus for the hotel is the location. It is very close to the subway. If you plan a night of drinking on the town and only need a bed and a shower, it will be okay for you. You would not want to spend any time lounging in the room.
Genuine Expedia guest review
Other trip Nov 1, 2014
tm
US
2.0 / 5Fair
"Tiny room"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Tiny, tiny room, run down condition. BUT the price was right for being so close to downtown. Its south of it, I think about two miles. We were on the 3rd floor, no elevator. Only in a emergency needing a room would I stay here again. I just kept praying there were no bugs, did not see any.
Genuine Hotels.com guest review
1 night trip with friends Oct 28, 2014
james
US
2.0 / 5Fair
"Meets expectations"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Exceedingly basic hotel, more akin to crashing at a friend's guest room. The door locks are a little loose and require futzing and double/triple checking to make sure they engage. (Another guest had this problem as well, and we compared notes.) Adequate for a solo trip on the cheap, but I would not suggest staying here with someone you want to impress or respect you afterwards. That said, the location was great and the bed was comfortable.
Genuine Hotels.com guest review
2 night trip Oct 25, 2014
Sam
US
3.0 / 5Good
"ChinaTown - It Defines the hotel in one word"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
Most of the people working there don't understand English, and when they do, they don't care.
Genuine Hotels.com guest review
4 night trip Oct 17, 2014
A Traveler
US
3.0 / 5Good
"Economical and convenient to McCormick Place"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
If you understand that the room rate is ~$200 less than other hotels in the area then this is a good value if you just want a place to sleep and shower. TV and internet worked fine. For the price and location I have no complaints. Easy walk to the McCormick Place convention center and a ton of restaurants if you like Chinese food which I do. Staff was friendly and helpful.
Genuine Hotels.com guest review
2 night trip Oct 19, 2014
A Traveler
US
1.0 / 5Poor
"Never again"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Service: was terrible. The front desk gave wrong information about parking that resulted in $150 worth of parking tickets in 2 days despite my persitance inquiring about parking options. Hotel condition: the hotel and room were in disrepair. Hotel cleanliness: found several hairs in my bed that didn't match my own hair color. Hotel comfort: a/c, and heat were not readonably adjustable. Neigborhood: wouldn't recomend unless you want to stay in a Chinese neigborhood. I speak Chinese, and have lived in China but I wouldn't recomend this neigborhood.
Genuine Hotels.com guest review
1 night business trip Oct 9, 2014
A Traveler
US
1.0 / 5Poor
"Please don't stay"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
The worst for the money. Please don't book it. No internet, no remote for TV, rooms cold, no safety door locks and many more.
Genuine Hotels.com guest review
1 night business trip Oct 6, 2014
Traj
US
1.0 / 5Poor
"OK for sleeping and location, but needs a refresh"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
The hotel is in a good location in Chinatown as it is close to McCormick Place (20 minute walk, 5 minute drive.) The room was up a flight of narrow and somewhat dark stairs, and was very small. Everything is 'threadbare', and kind of seedy. I got only CBS in English on the television. The bathroom was clean, but tired. The air conditioner worked well, as it quickly cooled down the room. (It as off when I arrived.) Good news - there was free street parking by the hotel. Amazing for being in Chicago. This is only a hotel I would use if traveling alone, and did not plan to stay in the room except to sleep.
Genuine Hotels.com guest review
1 night business trip Sep 28, 2014
Mark
US
3.0 / 5Good
"Great location"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
If you don't plan to rent a car or pay $400-$500/night in luxury hotels, this one is very close to McCormick, you can walk 5-10 min to West Building! Although, it's kind of hard to swallow with the condition of the building/room. Very historical!!! I felt like I was in 1800s.
Genuine Expedia guest review
Other trip Oct 2, 2014
JK
US
2.0 / 5Fair
"What happens when you go in blind!"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Arrived there to my suprise no elevators no coffee for coffee maker, told of additional charges if they felt that room was left in mess? just not to friendly suspected a little racial indifference.Won't use this hotel again.
Genuine Expedia guest review
Other trip Sep 28, 2014
Jeff
US
2.0 / 5Fair
"dissapointing"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
While the neighborhood is cool, the rooms could be much nicer. The beds are too small. Also, the staff is terrible. A worker knocked on our door at 1 in the morning to yell at me about the no smoking policy and threatened to call the cops, in spite of the fact that no one in the room was smoking.
Genuine Hotels.com guest review
1 night business trip Sep 19, 2014
Kyle
US
2.0 / 5Fair
"READ THIS BEFORE RENTING"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
If you are paying more than $99 a night for this room it is NOT AT ALL WORTH IT! I stayed when I got a deal for $89 for the night and that was pushing it. The rooms are VERY old and feels unclean. Again, anything under $99 I would consider MAYBE??? Anything over $99 and NO WAY!!
Genuine Hotels.com guest review
1 night trip Jul 27, 2014
Honest Reviewer
US
4.0 / 5Excellent
"Good hotel, convenient for location"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
This hotel was within my budget, very close to the metro station and right in chinatown, full of restaurants and shops. The staff was friendly and the room was fine. The sheets and towels would need some maintenance, as they were clean but had some stains. The room did not have a fridge or a microwave and breakfast was not included, which would have been nice.
Genuine Hotels.com guest review
2 night trip Aug 30, 2014
A Traveler
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
It was an AWFUL hotel!!!!! We were going to eat the cost of that hotel and go to another but unfortunately the hotels that were close were all sold out.
Genuine Expedia guest review
Other trip Aug 31, 2014
A Traveler
US
4.0 / 5Excellent
"Did the trick"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
This hotel "did the trick". No thrills. No shrills either. It was a perfectly acceptable hotel when you know that most of the channels on the tv in the room are in another language and that there is no soap dish in the shower and that towels are on the small side. I'm an no frills type of guy. I don't need to stay in a five star hotel to be happy. The location is close enough to Downtown Chicago/the Loop/McCormick Place. But even better than that is the proximity to so many amazing Chinese restaurants. Staying here was a unique experience that could not be captured in the rating system provided here.
Genuine Hotels.com guest review
2 night trip Aug 13, 2014
Juan
US
1.0 / 5Poor
"LIKE CHINESE STUFF? GO THEN"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
No lift/elevator. Only stairs. Reception desk guy was rude. Shower door was broken. I think that AC was not real. They just installed a fan inside. But good sides are: Cheapest option close to Chicago. Lots of Chinese food available nearby.
Genuine Hotels.com guest review
1 night trip with friends Aug 16, 2014
A Traveler
US
2.0 / 5Fair
"Close to CTA"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Ideal location.
Genuine Hotels.com guest review
2 night trip with friends Aug 11, 2014
Harvey L
US
1.0 / 5Poor
"Horrible"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
It was not in the area that it stated, the picture that was on the Expedia website on the front of the hotel was not correct. The hotel was very very old and dirty. Dirty carpets with stains everywhere. The bed was suppose to be a queen, it was NOT. The bathroom toilet did not work, the shower had hair everywhere along with the toilet. There wasn't even enough room for us to walk around, we had to literally stand in one spot. It was suppose to be the 2nd most popular hotel that was located next to Solider Field. It was neither of those. We ended up not even staying the night, lost our money but that was safer and cleaner than staying there. I will never trust Expedia again and never use the site again.
Genuine Expedia guest review
Other trip Aug 17, 2014
A Traveler
US
1.0 / 5Poor
"not the best experience"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
This was the worst hotel every... Cable didn't work...towels and linen didn't seem sanitary and the hallways and stairway smelled like feet... Staff was extremely rude... Truly false advertisement... Only stay here if it's your last option!!!
Genuine Hotels.com guest review
2 night business trip Aug 10, 2014
A Traveler
US
3.0 / 5Good
"you get what you pay for"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
Overall, it's okay. It's cheap and located in a convenient location in Chinatown. The red line train nearby will take you almost to all of the tourist attractions in Chicago. Very convenient. The hotel itself is quite old and it is more like a budget hostel, do not expect professional hotel service there. The room was not too big, but pretty decent and quite clean. However, there is this smell of old building that is pretty obvious inside the room and in the corridor.
Genuine Hotels.com guest review
5 night business trip Jun 30, 2014
Evan
US
4.0 / 5Excellent
"Convenient & cheap for the location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    3.0
Great price for the location. Yeah, the room was small, but clean enough. No elevator - 3rd floor walk-up was a bit of a hassle. Fun being in Chinatown and very close to subway stop. No complaining here - would definitely stay again.
Genuine Hotels.com guest review
3 night romance trip Aug 6, 2014
bcello
US
1.0 / 5Poor
"unlivable"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
I was in this hotel long enough to see the room. there is only curb side parking if you would leave your car, or can find a spot. but i refused to stay because it was the worst place I have ever stayed. i stay in 150 hotels a year for work!
Genuine Expedia guest review
Other trip Jul 21, 2014
Jeremy
US
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
For the money it's worth it...if you don't mind staying in room the size of a king size bed & a computer monitor for a tv.
Genuine Expedia guest review
Other trip Jul 15, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
I had no problems, except the two levels of walk up the stairs to get my suitcase in and out of the room was a little bit of a problem. But I love the location re McCormick place, where my meeting was held. Only one hotel is closer, and this one is about a 10 min. bus ride from McCormick Place (bus #21.) Many other hotels - those recommended for the meeting - required a shuttle-bus ride of nearly 30 minutes, given Chicago traffic. Also I love that it is only two blocks from a Red-line light rail station; its only a few minutes ride from downtown via rail.
Genuine Hotels.com guest review
2 night business trip Jun 24, 2014
Jeri
US
2.0 / 5Fair
"Convenient place to stay when you go visit Chicago"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
I traveled with my family to visit Chicago and we just need to find a place to crash after a whole day exploring the Loop. The hotel fits our need. It's in Chinatown- which is not so far away from downtown and really convenient with a subway station nearby. The room was a little bit too small for us. There was no fridge or microwave- however, there's a common kitchen on the 1st floor with all the equipments in case any guests need to use them. Free wifi but rarely works. Feels like there's no one come in to clean our room everyday. Basically our bed was still exactly the same mess as how we left it. And there's no elevator. Beware of that if you have a lot of luggage with you. In the end, we were only looking for a place to stay at night. We know what we've signed up for in the beginning- definitely not something fancy.
Genuine Expedia guest review
Other trip Jun 19, 2014
Ruby
US
3.0 / 5Good
"it was good for the price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
It's about 20 min from soldier stadium, the room was always well kept, and the staff was always helpful. Cons were the size of the rooms and no fridge but if you're only in the room to sleep and get clean, not a problem.
Genuine Hotels.com guest review
3 night business trip Jun 13, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
nice price rate for the location in the hub of China Town. It is close to convention center, food and everything else.
Genuine Expedia guest review
Other trip Jun 18, 2014
Erik
US
4.0 / 5Excellent
"Nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
This hotel was perfect to stay at while attending the music festival Spring Awakening. It was clean and the staff was really nice. It was also a fun experience to stay in Chinatown.
Genuine Expedia guest review
Other trip Jun 17, 2014
A Traveler
US
2.0 / 5Fair
"not worth the wait"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
Landed early and could not check in until 3. They had our room given away to another group with the same name. Had to insist that the picture of the guy that got my room was not me. Really a lot of hassle to get into a room. Once in, the room was comfortable. I guess in a town where everything is expensive, this is why it was only $100 a night. If you are looking to save money and don't mind a little work to save it, this may be a hotel for you.
Genuine Hotels.com guest review
1 night romance trip May 31, 2014
A Traveler
US
1.0 / 5Poor
"Close to chinese food"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    4.0
Door was not secure, could be unlocked just by a piece of plastic card. Bathroom did not have a ventilating fan, had to open a window. No mat on the floor inside the bathroom. The whole floor was wet after coming out of the shower. A/C was good. TV was very small, just 15 inches or less. No hooks for hanging clothes in the bathroom. Toilet seat was too small, just good for the kids.
Genuine Hotels.com guest review
2 night trip May 26, 2014
A Traveler
US
4.0 / 5Excellent
"Near McCormick Place Convention Center"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very courteous staff. Clean and safe. Paid parking nearby was very reasonable (free on-street parking if you can get it). Not fancy, very basic, but that's what I paid for.
Genuine Hotels.com guest review
1 night business trip May 25, 2014
JRS
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
The rooms smell and were dirty. They were not maintained properly. The smell in common areas and lobby was terrible.
Genuine Expedia guest review
Other trip May 29, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
VERY GOOD FOR THE PRICE
Genuine Hotels.com guest review
2 night trip May 20, 2014
E CURY
US
4.0 / 5Excellent
"Nice hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel is situated 2 minutes walk to subway and also very close to public parking , this is not Grant Hayatt but good hotel for those who like to visit downtown chicago for sightseeing and entertaiment and not pay fortune for hotel accomodation , Free wifi available as well
Genuine Expedia guest review
Other trip May 20, 2014
Piotr
US
2.0 / 5Fair
"HORRIBLE..."
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Horrible hotel... Simply horrible... Dirty and wrinkled linens, not closing windows, not working air conditioner, not draining well shower cabin, absolutely dirty carpets, dirty walls with dirty wall paper... No even a small fridge in the room... No chairs in the room at all… Of course, no TV... It is hard to believe that such a hotel can be found in USA... Why does hotel.com list it?
Genuine Hotels.com guest review
3 night trip May 14, 2014
Bubulda
US
2.0 / 5Fair
"The good, the bad, and the ugly"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    -
The good: reasonably nice staff, comfortable bed, in Chinatown. The bad: not a good wifi signal, almost no tv channel options, tiny room, dated facilities. The ugly: paper thin walls, unruly patrons. I could deal with the good and the bad. However, I could not stand the ugly. My first night I was woken up by two groups of patrons, both on opposite sides of my room. They were loud, drunk, cussing, and were ignorant and inconsiderate people to put it nicely. Add in the paper thin walls and your going to have a horrible night. There's also a lot of trains, and ambulances that pass by. The second night there was much more peaceful, thank goodness. I do not recommend this hotel. It's a shame because I love Chinatown. The people in Chinatown were very nice, in general.
Genuine Expedia guest review
Other trip Apr 28, 2014
Juan
US
2.0 / 5Fair
"NO PARKING! NO WIFI!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
We went, not expecting a 4-star or anything, but still. First room--toilet had no running water. So up to top floor with heavy luggage--no elevator. Bathroom same size as bedroom--nice but unnecessary--would have been better to have room for another bed. Chair in room not safe to sit on. Paint in room looked like mustard slapped on walls with cheese slices. Bed, bath and room appeared clean enough, public area carpets were horrendously stained and dirty, but didnt affect the stay really. Shower was odd and difficult to work. Got extra towels and washcloths when requested, but the "wash cloths" were bigger than hand towels--dont know if that's a Chinese thing or what? There was NO street parking whatsoever, but a nice public lot within a couple blocks for less than two zero dollars. Wifi never worked when we were there. Fire hall less than a block away but didnt disturb sleep. Soooo, kind of a pain to unload in the street and haul luggage in and reverse when leaving. Staff friendly. Coffee in morning and thats all. Chairs in rooms NOT safe to sit in, need to go in the trash. Even if it doesnt fit the decor, get a cheap folding chair for sitting, please. missing screen in window.
Genuine Expedia guest review
Other trip Apr 27, 2014
Paula
US
4.0 / 5Excellent
"Cheap room close to downtown"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
This is a decent hotel if you aren't picky. You get what you pay for. I was woken in the middle of the night by the garbage truck outside. The room was clean and comfortable but little. Staff is very friendly but don't all have great English. Very close to train and bus stops to get downtown.
Genuine Expedia guest review
Other trip Apr 24, 2014
A Traveler
US
1.0 / 5Poor
"Heart of chinatown"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Initially when I got there, I was given a key to a dirty room. It looked like someone was there and recked of beer and cigarettes..then I was given another room down the hall. The place was a mess and is totally overpriced.
Genuine Expedia guest review
Other trip Apr 21, 2014
Anonimous
US
1.0 / 5Poor
"horrible hotel"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
No elevators.
Genuine Hotels.com guest review
4 night business trip Apr 2, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
I was a girl traveling alone on a limited budget so finding an affordable hotel in a reasonably safe neighborhood was important to me. That is exactly what I expected, and that is exactly what I got. As an American who has spent a decent amount of time in China on a budget, the easiest way I can describe the hotel is typical "Chinese style," which happens to be below the standards of a lot of western visitors as far as the presentation of the rooms and lobby are concerned (there were boxes on the floor, a little quite construction going on and the rooms could have used another coat of paint, etc.) That doesn't mean that the rooms aren't clean; they just aren't catering to western visitors so if that would bother you, I wouldn't recommend this hotel. If not, I would definitely recommend this hotel. Please note: No elevator. Personally, I was very happy with my stay; I felt very safe in the neighborhood, had easy access to the elevated train system, and felt the hotel was a good value for the money.
Genuine Venere guest review
Other trip Mar 9, 2014
A Traveler
US
1.0 / 5Poor
"Really really bad"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Rooms too small, no heat had to use space heater, if I could have gotten my money back I would have!! Basic cable, coffee maker no pot, just wasn't a happy experience!!!!
Genuine Expedia guest review
Other trip Mar 3, 2014
dwight
US
3.0 / 5Good
"Old hotel in Chinatown"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    5.0
Great location for the CTA. Right in the heart of Chinatown. The room quality is below average and rooms are quite small. The hotel and rooms have an old, kind of dingy smell to them. The decor is lacking, musty halls, and the lobby is a bit dirty. If you need a place to crash for the night, you'll be just fine, as long as you're not expecting too much. Free parking like 5 blocks north on the street, but it can be a bit hard to get a space. Personally, I enjoyed my stay and would be willing to return. I wouldn't recommend this hotel for females or families though, probably just practical males. Bottom line, this is just an old hotel in Chinatown.
Genuine Hotels.com guest review
2 night trip with friends Feb 19, 2014
Steven
US
1.0 / 5Poor
"Horrible experience would not recommend staying"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    1.0
This was the most horrific experience of my life, they treated me as if I was some bomb off the street. Gave me a dirty room and I had to switch to another room, then in the new room there was no towels. Finally, I was not informed of the amenities of the hotel and when I checked out the receptionist was very rude and unhelpful to a visitor to their city!
Genuine Hotels.com guest review
1 night trip Feb 16, 2014
Tashiba Clemmons
US
5.0 / 5Outstanding
"Worth a LOT-Definitely a GEM!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
2nd time going to chicago. 1st time I stayed at a different hotel much pricier and actually worse in my opinion. I had read so many mixed reviews on Chinatown Hotel but glad took the chance. My bf and I loved everything about it. It's very cheap and yes not the best of rooms they are a little smaller but for pretty much just sleeping it was perfectly great. Parking is simple enough- you either get lucky and park on the street like we did otherwise right around the corner is $14 parking for 24 hrs. Close to transportation, lots of great shops and food in Chinatown. You won't know where to pick. We already plan to continue coming here for future visits.
Genuine Expedia guest review
Other trip Feb 17, 2014
A Traveler
US
4.0 / 5Excellent
"A small old cozy room"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
I booked here because I tried to have some Chinese food for my dinner or breakfast on my way to Milwaukee. But unfortunately, I came too late on Sunday and left too early on Monday, I had neither of them. But this hotel is good. The bedroom is old but clean. It is small: Small shower room in a small rest room, small window, small chairs in a small room but it is quiet: quiet surroundings and quiet radiator heater (instead of the fan heater) . And there is a big plat screen TV inside. This TV has many channels in different languages, most of them are English and Spanish (I guess) and only one TV channel in Chinese.
Genuine Hotels.com guest review
1 night trip Feb 9, 2014
Sean
US
4.0 / 5Excellent
"Close parking, delicious food, near the end line"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
I loved the convenience of everything! Lots of great restaurants that stay open late, gated nearby parking lots, and right near the red line so it's easier to get around to other areas of the City. The shops were fun too. The hotel staff was friendly. Our bed itself was not comfy and our bathroom sink did not drain quickly. We didn't mind that though and plan on staying there again because of how convenient the location was and how cheap it is. That really made it possible for us to spend more than we that we could.
Genuine Hotels.com guest review
2 night trip Dec 20, 2013
Bunches
US
1.0 / 5Poor
"pathetic service"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
It was a mistake to rely on hotels.com! Why should you associate with such hotels? We stayed in Room 203. You can yourself findout...pathetic cleanliness... leaking taps...mould on wall! you do not expect that after paying close to 100$ a night.
Genuine Hotels.com guest review
2 night trip Dec 4, 2013
A Traveler
US
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