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  • Hilton Garden Inn Queens/JFK Airport
  • All hotels in Jamaica, New York, United States
All hotels in Jamaica, New York, United States
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1 room,  2 adults 
Adults Children
Room 1:

Hilton Garden Inn Queens/JFK Airport - Jamaica

40.66577, -73.80585
3 stars
14818 134th St, Jamaica, NY, 11430 United States ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $199
available on 05/24/13
Price Match Guarantee
3.8 166 5

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    Hilton Garden Inn Queens/JFK Airport
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    Landmarks near Hilton Garden Inn Queens/JFK Airport

    • Howard Beach JFK Airport Station Hotels - Jamaica 1.3 miles
    • Aqueduct North Conduit Av. Station Hotels - Ozone Park 1.5 miles
    • Aqueduct Racetrack Hotels - South Ozone Park 1.5 miles
    • Resorts World Casino Hotels - Jamaica 1.6 miles
    • Ozone Park Lefferts Blvd. Station Hotels - South Richmond Hill 1.8 miles
    • All landmarks in Jamaica

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    Overview of Hilton Garden Inn Queens/JFK Airport - Jamaica

    Location.
    This Queens, New York hotel is a half-mile from John F. Kennedy International Airport. Midtown Manhattan is about 15 miles away.

    Hotel Features.
    The Hilton Garden Inn offers complimentary 24-hour transportation to and from JFK Airport. Other highlights include a fitness center, a casual restaurant, and a 24-hour business center. Complimentary wireless Internet access is available in the lobby area. The on-site Pavilion Pantry convenience store, open 24 hours, is stocked with sundries, beverages, and ready-to-cook meals that can be heated in the in-room microwave ovens.

    Guestrooms.
    Guestrooms feature complimentary wireless Internet access with complimentary secure printing to the hotel's business center. Large workstations come with ergonomic chairs. Other conveniences include compact refrigerators, microwaves, and coffee/tea makers. Local calls are free. TVs include premium channels.

    Image of Hilton Garden Inn Queens/JFK Airport, Jamaica
    3.8 out of 5 Good (166 reviews)
    (Neighborhood average 3.4)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    A solid choice around JFK airport, with a good shuttle service and very helpful staff. I checked-in very late and the hotel gave me a late check-out.... The downside of the hotel is the area -- not much choice for eating or anything else around the area. by J  from Hoffmaister on 03/21/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $199
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    One King Bed, Accessible

    Group Rate

    Standard King

    Standard Two Doubles

    Standard Queen

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • American Express
    • Diners Club
    • Discover
    • JCB International
    • MasterCard
    • Visa
    • Pets not allowed
    • Check-out time is: noon
    • Check-in time starts at: 3 PM
    • Minimum check-in age is: 21

    Amenities

    • General
    • Air-conditioned public areas
    • Ballroom(s)
    • Bar/lounge
    • Fireplace in lobby
    • Free Wi-Fi
    • Number of floors - 6
    • Restaurant
    • Television in lobby
    • Total number of rooms - 188
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Complimentary toiletries
    • Cribs/infant beds available
    • Daily housekeeping
    • Desk
    • Electronic/magnetic keys
    • Hair dryer
    • Iron/ironing board
    • Shower/tub combination
    • See more room details
      • Air conditioning
      • Climate control
      • Coffee/tea maker
      • Complimentary weekday newspaper
      • Free local calls
      • Free Wi-Fi
      • Microwave
      • Multi-line phone
      • Pay movies
      • Premium TV channels
      • Refrigerator
      • Video-game console
      • Voice mail
      • Wake-up calls
    • Services
    • Express check-in
    • Express check-out
    • Fitness facilities
    • Grocery store
    • Laundry facilities
    • Parking (surcharge)
    • Room service (limited hours)
    • Safe-deposit box at front desk
    • Security guard
    • Self parking
    • View more services
      • Airport transportation (complimentary)
      • ATM/banking
      • Breakfast available (surcharge)
      • Coffee/tea in lobby
      • Complimentary newspapers in lobby
    • Business & Event
    • 24-hour front desk
    • Banquet facilities
    • Business center
    • Dry cleaning/laundry service
    • Event catering
    • Multiple large conference rooms
    • Multiple small meeting rooms
    • Accessibility Features

    This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

    Dining

    Great American Grill - In the lobby. Casual dining. American fare, daily buffet breakfasts. All meals.

    Pavilion Lounge - In the lobby area. Full bar. Open from early evening until late evening.

    Pavilion Pantry - Adjacent to the front desk. Self-service. Snacks, beverages, microwave meals. Open 24 hours.

    Room Service - Available from early evening until late evening.

    Recreation

    The recreational activities listed below are available either on site or near the hotel; fees may apply.


    • Swimming nearby

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Jamaica, New York, United States
      of
    40.66577, -73.80585
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    Area map

    Hilton Garden Inn Queens/JFK Airport John F. Kennedy International Airport

    A short guide to John F. Kennedy International Airport

    Subway and rail lines connect John F. Kennedy International Airport with Manhattan and Long Island. JFK is home to a well-known modernist landmark designed by famed architect Eero Saarinen. Completed in 1962, the TWA Flight Center is a National Historic Landmark that serves as Jet Blue’s terminal. Nearby, two popular beach towns—Atlantic Beach and Long Beach—are a short drive from JFK.

    see all hotels in Jamaica

    Nearby Activities & Points of Interest

    1.0 - 3.0 mi

    • Howard Beach JFK Airport Station - 1.3 miles
    • Aqueduct North Conduit Av. Station - 1.5 miles
    • Aqueduct Racetrack - 1.5 miles
    • Resorts World Casino - 1.6 miles
    • Ozone Park Lefferts Blvd. Station - 1.8 miles
    • 111 St. Station (Liberty Av.) - 1.9 miles
    • 104 St. Station (Liberty Av.) - 2.0 miles
    • Rockaway Blvd. Station - 2.2 miles
    • New York Locust Manor Station - 2.3 miles
    • New York Kennedy Airport (JFK) - 2.3 miles
    • Sutphin Blvd. Station (Archer Av.) - 2.4 miles

    3.0+ mi

    • New York LaGuardia Airport (LGA) - 8.5 miles
    • New York East 34th Street Heliport (TSS) - 10 miles
    • New York East 60th Street Heliport (JRE) - 10 miles
    • New York Downtown Manhattan Heliport (JRB) - 11 miles
    • 103 St. Station (Lexington Av.) - 11 miles
    • New York West 30th Street Heliport (JRA) - 12 miles
    • Teterboro Airport (TEB) - 19 miles
    • Newark Liberty Intl. Airport (EWR) - 20 miles
    • Farmingdale Republic Airport (FRG) - 21 miles
    • Linden Airport (LDJ) - 23 miles
    • Caldwell Essex County Airport (CDM) - 29 miles
    • Stamford, CT, United States (ZTF-Metro-North Train Station) - 30 miles
    • White Plains, NY, United States (HPN-Westchester County) - 32 miles
    • Morristown Municipal Airport (MMU) - 33 miles
    • Belmar Monmouth Executive Airport (BLM) - 37 miles
    • Islip MacArthur Airport (ISP) - 38 miles
    • Princeton Airport (PCT) - 49 miles
    • Bridgeport Igor I. Sikorsky Memorial Airport (BDR) - 49 miles
    All hotels in Jamaica, New York, United States
    Reviews
    • All (166)
    • Business (23)
    • Romance (2)
    • Family (19)
    • Friends (1)
    • Other (121)
    3.8 / 5
    Good

    Score breakdown (from 166 reviews)

    • 5.0
      (49)
    • 4.0
      (68)
    • 3.0
      (28)
    • 2.0
      (14)
    • 1.0
      (7)

    Average rating for:

    • Cleanliness
      4.1
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.8

    Reviews: Overall

    • <Previous
    • Page 1 of 4
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    Hilton Garden Inn Queens/JFK Airport - Jamaica
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    Tiana
    US

    Hilton Garden Inn Queens/JFK Airport - Jamaica
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    A Traveller
    US

    Hilton Garden Inn Queens/JFK Airport - Jamaica
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Hilton Garden Inn Queens/JFK Airport - Jamaica
    5.0 / 5
    Outstanding
    "Great place to spend the night before travelling"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    A solid choice around JFK airport, with a good shuttle service and very helpful staff. I checked-in very late and the hotel gave me a late check-out. The downside of the hotel is the area -- not much choice for eating or anything else around the area.
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    J
    US

    Hilton Garden Inn Queens/JFK Airport - Jamaica
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    A Traveller
    US

    Hilton Garden Inn Queens/JFK Airport - Jamaica
    5.0 / 5
    Outstanding
    "Excellent service - clean rooms / hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I was only there for a few hours 9PM - 3AM, but it was perfect. Staff was very helpful and friendly. Room was clean and quiet. I was able to get sleep prior to my flight and the free shuttle to JFK was on time.
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    Erik
    US

    Hilton Garden Inn Queens/JFK Airport - Jamaica
    4.0 / 5
    Excellent
    "Nice new rooms"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Not much around the hotel but we just had an early flight to take so it was perfect for my needs.
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    Ryan
    US

    Hilton Garden Inn Queens/JFK Airport - Jamaica
    4.0 / 5
    Excellent
    "If you must stay near the airport, this hotel will"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    The staff is very friendly and helpful. The only down side is the location of this hotel.
    Genuine Expedia guest review
    Other trip
    Jan 3, 2013
    Yifeitianya
    US

    Hilton Garden Inn Queens/JFK Airport - Jamaica
    4.0 / 5
    Excellent
    "New Year's Eve brief stay"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Stayed over for New Year's Eve; very comfortable pleasant room. Nice staff; didn't care for $21 parking fee. Otherwise very nice.
    Genuine Expedia guest review
    Other trip
    Jan 2, 2013
    A Traveller
    US

    Hilton Garden Inn Queens/JFK Airport - Jamaica
    4.0 / 5
    Excellent
    "Call ahead for shuttle"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      4.0
    Waited 30 minutes for the shuttle from Federal Circle station. Later learned that they send the shuttle faster if you call ahead. Also, I paid for a king size bed on hotels.com and they put me in a room with a queen bed. :(
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US

    Hilton Garden Inn Queens/JFK Airport - Jamaica
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    Michael
    US

    Hilton Garden Inn Queens/JFK Airport - Jamaica
    4.0 / 5
    Excellent
    "Great Hotel for an overnight connection"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    I flew into JFK from the Middle East on my way back to Houston, but I couldn't get a flight out that night. I really enjoyed my stay, The shuttle was waiting at the airport. The front desk was helpful and friendly (set up my cab to LGA the next morning). After a quick shower and change, I went to the restaurant and had NY strip steak. It was very good. […] My wake up call was on time and the ride to the airport was waiting for me when I got downstairs. Read more
    Genuine Expedia guest review
    Other trip
    Dec 9, 2012
    Ed
    US

    Hilton Garden Inn Queens/JFK Airport - Jamaica
    3.0 / 5
    Good
    "Some Major Missteps, But Overall Okay"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      2.0
    Two things stood out negatively: I had a stain on my bed sheet...it was a bit off-putting. Also, the sink drained very, very slowly...there was still water in the basin the following morning when I awoke. Great location if you're flying out of JFK, free on-street parking, shuttle. Overall, this was a decent hotel, though perhaps a bit overpriced.
    Genuine Expedia guest review
    Other trip
    Nov 26, 2012
    Nate
    US

    Hilton Garden Inn Queens/JFK Airport - Jamaica
    1.0 / 5
    Poor

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      1.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    7 night trip in Nov 2012
    A Traveller
    US

    Hilton Garden Inn Queens/JFK Airport - Jamaica
    4.0 / 5
    Excellent
    "Pretty Good considering circumstances"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Due to Hurricane Sandy, the hotel was running on generators and therefore they had limited facility usage available. I really have to give them credit though, as they did their best and had great customer service. If you are coming in from a late flight or otherwise, beware the neighborhood is less than friendly and high crime rate. Parking here is […] almost impossible unless you catch an open spot on the street. Read more
    Genuine Hotels.com guest review
    1 night business trip in Nov 2012
    Robert
    US

    Hilton Garden Inn Queens/JFK Airport - Jamaica
    3.0 / 5
    Good
    "Great reception counter ladies!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      3.0
    The young ladies working the front desk were exceptionally friendly and helpful after a long problemactic flight.
    Genuine Expedia guest review
    Other trip
    Sep 6, 2012
    Jacques
    US

    Hilton Garden Inn Queens/JFK Airport - Jamaica
    5.0 / 5
    Outstanding
    "Convenient to get to and from airport."

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Stay was comfortable. Room was clean. Parking was a minor problem. Hotel has paid parking but small parking lot.
    Genuine Hotels.com guest review
    2 night trip in Sep 2012
    A Traveller
    US

    Hilton Garden Inn Queens/JFK Airport - Jamaica
    5.0 / 5
    Outstanding
    "wonderful staff"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    I am very please with the hotel staff service and professionalism. Thank you very much
    Genuine Expedia guest review
    Other trip
    Sep 4, 2012
    A Traveller
    US

    Hilton Garden Inn Queens/JFK Airport - Jamaica
    2.0 / 5
    Fair
    "near airport, thats about it"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    check in clerk very slow to register us, kept talking to prvious client for ever while we were waiying no breakfast included
    Genuine Expedia guest review
    Other trip
    Sep 3, 2012
    A Traveller
    US

    Hilton Garden Inn Queens/JFK Airport - Jamaica
    4.0 / 5
    Excellent
    "Nice for overnight stay"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    I frequently book this hotel for an overnight stay when flying from Europe to California. Quiet neighborhood, fast and free shuttle service to JFK is a big plus. Rooms are not big but comfortable enough.
    Genuine Expedia guest review
    Other trip
    Aug 29, 2012
    Alex
    US

    Hilton Garden Inn Queens/JFK Airport - Jamaica
    5.0 / 5
    Outstanding
    "Great service, friendly staff"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The staff was all very friendly and helpful. The shuttle bus driver drove us to the airport and gave us his number so we could phone for a pickup on the way back. We were a little late for breakfast and were given a free breakfast by the hotel. Overall a very pleasant stay and the staff went out of their way to accomodate us!
    Genuine Expedia guest review
    Other trip
    Aug 22, 2012
    Ed
    US

    Hilton Garden Inn Queens/JFK Airport - Jamaica
    5.0 / 5
    Outstanding
    "airport stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Room ,food and excellent staff .staff greet you and answered all my questions
    Genuine Expedia guest review
    Other trip
    Aug 12, 2012
    A Traveller
    US

    Hilton Garden Inn Queens/JFK Airport - Jamaica
    4.0 / 5
    Excellent
    "great place for everyone to stay.."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    the room is always clean..the staff are friendly and accomodating and ready to help with any request..a better place to stay...
    Genuine Expedia guest review
    Other trip
    Aug 7, 2012
    Luzy
    US

    Hilton Garden Inn Queens/JFK Airport - Jamaica
    4.0 / 5
    Excellent
    "Good for short time stay"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    Warm Welcome and clean room, despite the absurd food price
    Genuine Expedia guest review
    Other trip
    Aug 6, 2012
    A Traveller
    US

    Hilton Garden Inn Queens/JFK Airport - Jamaica
    4.0 / 5
    Excellent
    "Great choice for JFK airport"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Very convenient shuttle to JFK. Clean hotel with great staff.
    Genuine Expedia guest review
    Other trip
    Aug 1, 2012
    A Traveller
    US

    Hilton Garden Inn Queens/JFK Airport - Jamaica
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night trip in Jul 2012
    A Traveller
    US

    Hilton Garden Inn Queens/JFK Airport - Jamaica
    4.0 / 5
    Excellent
    "Great Staff"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    Not the best part of town but the staff did a great job . Friendly and helpful
    Genuine Expedia guest review
    Other trip
    Jul 19, 2012
    Jeff
    US

    Hilton Garden Inn Queens/JFK Airport - Jamaica
    4.0 / 5
    Excellent
    "Excellent shuttle services."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Good hotel experience. We stayed there one night on our way to a wedding. The best part was the free shuttle every 30 minutes to the AirTran (to the subway to the city).
    Genuine Expedia guest review
    Other trip
    Jul 17, 2012
    A Traveller
    US

    Hilton Garden Inn Queens/JFK Airport - Jamaica
    5.0 / 5
    Outstanding
    "Nice Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel was very clean, the rooms were very comfortable and the staff was very nice.
    Genuine Expedia guest review
    Other trip
    Jul 16, 2012
    A Traveller
    US

    Hilton Garden Inn Queens/JFK Airport - Jamaica
    5.0 / 5
    Outstanding
    "Sightseeing in New York."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I had an excellent stay. The highlight of the stay was with the dining room. The entire staff were very professional and the food was superb. Even the manager of the restaurant worked as hard as his staff. I have stayed all over the world and the restaurant staff, the front desk professionals and everyone in the hotel were very warm and delightful. […] The hotel ranks, in my experience, as a five star hotel. I have been to Asia, Europe, Africa, South America and the Caribbean and the Hilton Garden Inn was the best I have ever stayed in. Read more
    Genuine Hotels.com guest review
    4 night family trip in Jul 2012
    A Traveller
    US

    Hilton Garden Inn Queens/JFK Airport - Jamaica
    4.0 / 5
    Excellent
    "Fine for a night or two & very close to JFK"

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    Staff at hotel was extremely helpful and pleasant. Lobby area and restaurant area were neatly organized and spotless. Room was nice and clean also, except for one area on rug (near mini-fridge and bathroom) which was wet - - we are not sure with what and hoped that it was water leaking from the fridge. Othere than that, our 1 night stay was pleasant […] and the place is fine. Read more
    Genuine Expedia guest review
    Other trip
    Jul 8, 2012
    Kim
    US

    Hilton Garden Inn Queens/JFK Airport - Jamaica
    5.0 / 5
    Outstanding
    "Great hotel for getting to JFK"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Spent one night, we had an early flight the next morning. Checked in about 7:30 PM . Bell hop greeted us out side was very efficient, staff behind desk were friendly and polite. We were checked in and in our room in less than 15 Min. Hotel restaurant was very nice , menu options were ok , portions were great and everything was fresh and prepared nicely. […] Our waiter was very attentive . Great place to stay for a night if you have to be at JFK early, shuttle was prompt, overall no complaints, will definatly stay again. Read more
    Genuine Expedia guest review
    Other trip
    Jul 4, 2012
    A Traveller
    US

    Hilton Garden Inn Queens/JFK Airport - Jamaica
    4.0 / 5
    Excellent
    "Some issues but nice hotel"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Tub clogged after first shower. They sent someone up to fix it however it continued to clog for the rest of our stay. We requested an extra blanket and they gave us sheets instead. Hotel stay was nice however for the price I don't expect a clogged tub.
    Genuine Expedia guest review
    Other trip
    Jul 3, 2012
    A Traveller
    US

    Hilton Garden Inn Queens/JFK Airport - Jamaica
    1.0 / 5
    Poor
    "Not satisfied"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      3.0
    I paid for a King size and my first night there I was put in a Queen size, which was very uncomfortable for my husband, he is 6ft 3ins. tall and so sleeping that first night was not comfortable for him, also when they switched us to a more comfortable room my phone charger was left in the Queen size room, when I realized this I call the front desk at […] 3pm on the Friday 22nd, called again at 6pm and again at 9pm did not get my charger until the next morning at about 8:00am when I went to the front desk to inquire as to what was the problem. was not satisfied. Read more
    Genuine Hotels.com guest review
    3 night romance trip in Jun 2012
    Jossette
    US

    Hilton Garden Inn Queens/JFK Airport - Jamaica
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Jun 2012
    David M
    US

    Hilton Garden Inn Queens/JFK Airport - Jamaica
    5.0 / 5
    Outstanding
    "convenient and easy to get to"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    The stay was great, BUT charging $23.00 to park was a bit much.
    Genuine Hotels.com guest review
    2 night trip in Jun 2012
    cheryl
    US

    Hilton Garden Inn Queens/JFK Airport - Jamaica
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    6 night business trip in Jun 2012
    A Traveller
    US

    Hilton Garden Inn Queens/JFK Airport - Jamaica
    3.0 / 5
    Good
    "Close to the airport."

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      3.0
    Nice hotel but surroundings need to improve.
    Genuine Hotels.com guest review
    4 night trip in May 2012
    Mike
    US

    Hilton Garden Inn Queens/JFK Airport - Jamaica
    4.0 / 5
    Excellent
    "Pretty cozy place"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Got a king size bedroom. Check in was super speedy. Great service, awesome room. No issues with any of the rooms appliances which includes a microwave and mini refrigerator. The AC worked just fine. It was very quiet and tranquil on a saturday night. The beds were so darn comfy, almost fell asleep instantly as I laid down. Bathroom supplied with Neutrogena […] and bath and body works supplies. Only downside is the food served there and the seriously limited tv channels. The room I was initially in had a wet ..towel weird smell. I asked to be changed and in 2 minutes I was accommodated. I would surely stay there again for a quick stay, nothing over a one night stay. If you need somewhere to crash last minute give this a go. Read more
    Genuine Expedia guest review
    Other trip
    Jun 4, 2012
    Cynthia
    US

    Hilton Garden Inn Queens/JFK Airport - Jamaica
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    I was disappointed there was no breakfast (even a piece of fruit) pre-6am. It's an airport hotel, and many of your clients likely have early morning flights - which is why they're staying with you in the first place - and it would be nice to recognize that.
    Genuine Hotels.com guest review
    1 night business trip in May 2012
    A Traveller
    US

    Hilton Garden Inn Queens/JFK Airport - Jamaica
    5.0 / 5
    Outstanding
    "Great Location"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    Great Hotel with a very convenient location. Friendly staff.
    Genuine Expedia guest review
    Other trip
    May 21, 2012
    A Traveller
    US

    Hilton Garden Inn Queens/JFK Airport - Jamaica
    5.0 / 5
    Outstanding
    "Only a suggestion."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We were there for only one night.The only comment was about the food. the amount of food was very abundant and so much so we could not finish it and we had to leave. A thought was that for a hotel located near an major airport the traveler would possible only a lighter meal. Please understand My thought was because we tired and needed to rest in order […] to continue our trip in the early morning. Thanks Read more
    Genuine Expedia guest review
    Other trip
    May 18, 2012
    A Traveller
    US

    Hilton Garden Inn Queens/JFK Airport - Jamaica
    4.0 / 5
    Excellent
    "Close to airport, good for layover"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      2.0
    The hotel was undergoing some renovations when we visited so we had to keep this in mind. It is very close to the airport which is all we needed it for on a one night layover. Friendly helpful staff, bed was very hard (like a board). Breakfast was full buffet and costs $13,
    Genuine Expedia guest review
    Other trip
    May 15, 2012
    Russ
    US

    Hilton Garden Inn Queens/JFK Airport - Jamaica
    4.0 / 5
    Excellent
    "Comfortable experience"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      3.0
    Very nice hotel, with great shuttle service to the airport. They were in the middle of some construction while we were there, which took away from the overall appearance of the hotel. Would definitely recommend to people if you just need one night to be able to go to the airport.
    Genuine Expedia guest review
    Other trip
    May 13, 2012
    A Traveller
    US

    Hilton Garden Inn Queens/JFK Airport - Jamaica
    4.0 / 5
    Excellent
    "Comfortable hotel - airport shuttle a problem"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      5.0
    I did not give the hotel all "5" ratings because they stated that there was an airport shuttle that was dispatched on the hour and half hour. I waited for over 45 minutes for a shuttle at the airport and it never came - I had to call before it was sent out
    Genuine Expedia guest review
    Other trip
    May 8, 2012
    A Traveller
    US

    Hilton Garden Inn Queens/JFK Airport - Jamaica
    5.0 / 5
    Outstanding
    "Good Customer Service"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    The staff was extremely helpful. They provided us with a number of brochures for order in food when we asked about dining options and told them we didn't really feel like going out anywhere. They also extended our checkout time 3 hours without charging us any extra, since we had a later flight. Also the shuttle was quick just a little difficult to find […] at the airport if your not familiar with the airport setup. Read more
    Genuine Expedia guest review
    Other trip
    May 7, 2012
    A Traveller
    US

    Hilton Garden Inn Queens/JFK Airport - Jamaica
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Apr 2012
    A Traveller
    US

    Hilton Garden Inn Queens/JFK Airport - Jamaica
    3.0 / 5
    Good
    "Close to JFK"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    This hotel is very convenient for a night overstay between two flights. Staff at the reception desk was very friendly. My room clean and quiet. I regretted that WIFI was not working at all.I had some urgent intercontinental calls to make (SKYPE) wich I had to do now at expensive European mobile rates. Could have free access to hotel PC though. I made […] two local calls and charged me 50 USD for it. My complaint was ac cepted and there was finally no charge for the calls. This was a great gesture. Read more
    Genuine Hotels.com guest review
    1 night trip in Apr 2012
    A Traveller
    US

    Hilton Garden Inn Queens/JFK Airport - Jamaica
    4.0 / 5
    Excellent
    "VEry Nice Place, Recommended"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    The friendliest staff I have met in a very long time, each and every one. An excellent surprise after a 16 hour flight. Super value, especially in NY/JFK
    Genuine Expedia guest review
    Other trip
    Apr 2, 2012
    A Traveller
    US

    Hilton Garden Inn Queens/JFK Airport - Jamaica
    3.0 / 5
    Good
    "Bad service"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      3.0
    I called ahead to ask about pick up at the JFK airport and transfer to the hotel. I was told that they had 24 hr. service and given a number to call upon arrival. We were arriving a Mid-night in a strange town in a bad neighborhood. I called the number , received an answer that was barely understandable. I was told to go to the pick up location and […] wait 10 minutes. I, my wife,daughter and son-in -law went to the location to wait. we waited 60 minutes and longer 1 and 1/4 hr. No Van > I am a Hilton gold card member and a Delta Diamond member . I called a second time and was told the bus was one the way After 10 more minutes, a van from another competing hotel brand felt sorry for us and took us near the front of the Hilton. I paid him and gave him a tip. There sat the van, no driver, hood cold, never moved. We went inside and asked why no pick up. The driver said " I just forgot". I complained the nest A M to the lady at the front desk Do not go there, do not stay , do not get left standing. Read more
    Genuine Hotels.com guest review
    1 night trip in Mar 2012
    A Traveller
    US
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