Stains everywhere on couches and chairs. No hand towels or even shower towels in the room either.Genuine Hotels.com guest review
Bed was not even fit for my dog to sleep on. Filthy and nasty place.Genuine Hotels.com guest review
While hotel staff, including front desk & housekeeping were friendly & helpful, the room itself was well below expectations. Though advertised as having a fridge, microwave & coffee/tea maker IN the room, there were none. Instead, we were instructed to place any items that needed to be kept cold/cool in a "community" fridge located in the front office. […] In addition, the ONE lamp had a lampshade that was broken.....the bathroom fan was inoperable......and the lights behind the bed did not work. The mattress was so hard, we went shopping to purchase a $25 foam mattress cover so we could be comfortable. Due to a severe back injury, we requested extra pillows but were told we could only have a total of 4.....so again, we went shopping & purchased new pillows to use. The "continental breakfast" was simply coffee & sweet rolls/donuts cold cereal. Read moreGenuine Expedia guest review
"It's a great place to stay if your not a Snob."
My stay at the Microtel has been pleasant. The staff are very nice and the cleaning ladies are honest. I lost my wallet and the housekeeping woman found it and gave it to the front desk. I received a call from the hotel telling me that they were holding it for me at the front desk. It's a great valve when compared to other hotels. The location is excellent […] if your looking to stay out from Anchorage but still be close enough for a daily work commute. The beds are a little old and it would be nice to have a TV with a hdmi input. But there are plenty of restaurants and bars to keep you out and not watching tv. Read moreGenuine Hotels.com guest review
"The place is in shambles and construction all over"
The hotel is situated in decent location the place is in shambles and run down condition. The rooms have old carpeting and the space is congested. The hotel staff was nice. This was good for 1 night stay.Genuine Expedia guest review
"Would not stay here again"
Limited parking spaces. Very poor continental breakfast if you could call it that. Room was exceptionally warm. Only way to cool it off was to open the window, creating a very noisy room. Did not realize hotel allowed pets. There was pet hair all over the room. Bar holding shower curtain was broken to the extent that you could not fully close it. Would […] not stay here again EVER. Read moreGenuine Expedia guest review
"The only hotel in town"
This is the only hotel in Eagle River and it feels to me like they don't try very hard to make it nice. It is a basic, simple motel, but not particularly well kept. My room was not vacuumed well and I mopped the bathroom floor myself because it was so dirty. Pillows were flat and tired from use. The room smelled musty. Bagel and muffins and cold cereal […] for breakfast. Coffee was bad. Read moreGenuine Hotels.com guest review
"Dirty and smelly"
This hotel looked okay on the outside but the inside was dirty and smelly. The sofa in our room had pee stains all over it, there were no extra linens if we were brave enough to sleep on the sofa pull out and the blanket on the bed was stained and appeared to have been chewed. For the amount of money I paid for the room, I was extremely disappointed […] and if I hadn't already prepaid through Expedia, I would have left the place early. Read moreGenuine Expedia guest review
It was all we needed. But it smelled and the halls looked dirty! But it was perfect for what we needed and the counter people were super nice and the check in and out was amazing.Genuine Hotels.com guest review
"Microtel in Eagle River, Alaska"
I can only speak concerning the room I stayed in. This room was very dirty. The furniture was very stained, torn, and just plain dirty. The bed linens and carpet were very dirty and stained. The cleaning staff did nothing but pull the bed sheets back up on the bed. The towels and linens were not changed. They did not clean the coffee pot, nor did they […] turn it off (this was not an auto shut off pot). Very minimal items were offered for the continental breakfast. There was a very nice "coffee-to-go" stand next door to the hotel which I frequented every morning for a good cup of coffee. Read moreGenuine Expedia guest review
"Very loud street noise 24/7. Hotel maintenance 0."
The place is in dire need of major repairs. Outside hand railing about to fall off. It almost gave way when I leaned on it. No ground or parking lot maintenance what so ever. The bed was comfortable but room tiny even by European standards. Who only stay again if no other option.Genuine Expedia guest review
"Too much noise"
We stayed one night during July, the room got vey hot but it was impossible to open the window due to the highway notice and a surrounding construction. Also, the rooms need some basic TLC.Genuine Hotels.com guest review
"Guest warned us about vehicle theft in parking lot"
Even before we finished parking, a guest told us to move to where the lights are because the back parking lot is dark and thefts have occurred. Lobby bathroom not working; Coffee machine was not working at breakfast. A guest had to make coffee in a small coffee pot. Bathroom in our room lacked ventilation fan and we had 3 rooms and in one room, the […] bathroom door would not stay closed. The smoked mirrors in our room were creepy. It looked like one way glass. The 2nd floor hallway was extremely hot. The room lacked air conditioning. We felt it was way too expensive for the condition of the premises and rooms. Read moreGenuine Expedia guest review
Temperature control not adjustible. We were on middle floor. It was hot and humid when we returned in the evening.Genuine Expedia guest review
Microtel at Eagle River is a standard hotel. Not bad, not great, just average. It was what I needed for this trip. Since I went in July it was light until 1AM and came back up at 4AM. The hotel had sufficient curtains to ensure the room was dark enough to sleep. The free wireless was adequate, the rooms were clean, the bed was comfortable, and the water […] pressure was sufficient. The people were friendly but the quality of the complementary breakfast was below average. Overall the hotel as a whole did not go out of it's way to be outstanding, but at the same time was OK. Read moreGenuine Hotels.com guest review
"OK Hotel, too far from the airport - $60 taxi ride"
This hotel was way to far away from the airport. The hotel was OK for the money.Genuine Expedia guest review
"Nice Hotel, would stay again!"
We had heard horrible reviews about the place, and I'm not one to even listen to reviews. The first floor hallway smelled a bit old, which is normal. The rooms were fanatastic and clean. To me you are only sleeping and showering in the hotel so in my opinion I only care about safeness of location and cleanliness. It was very clean, and in a very nice […] location, just 20 miles outside of Anchroage. The ony negative things would be the smell I guess to some people, but inside the room and anything above the first floor is perfectly fine! And occasionally the room key would be stubborn but nothing to ruin our stay! :) Read moreGenuine Expedia guest review
Run down, lack of maintenance, noisy. Clean though, i'll give them that.Genuine Expedia guest review
The bed was extremely hard and uncomfortable.Genuine Hotels.com guest review
"AVOID THIS MOTEL"
The only good thing about his motel is that a couple of the staff were friendly. Filthy, loud, terrible "continental breakfast," very poor maintenance, etc. The only other worse motel i've stayed at was in a 3d world country.Genuine Hotels.com guest review
"I would stay here again"
The price was great for these days. I found the staff very friendly and accomadating. I was pleased with how clean it was and how it was quiet for my stay.Genuine Expedia guest review
Stayed almost 2 weeks. Bathroom was not cleaned only trash removed and towels replaced and bed made.Genuine Hotels.com guest review
everything was good, pay for what you get. it was clean, service was nice. the only thing to complain about it was the breakfast, it sucked. orange juice was watery, apple juice tasted like tea, it wasnt even 10:30am yet and they started putting everything away. bagels, muffins, oatmeal just pastries. continental breakfast. other than that the stay […] wasnt so bad. if youre looking for fancing here it not the place. felt for more like motel though. Read moreGenuine Hotels.com guest review
"Long Business Trip"
I don't really have anything bad to say. They staff was friendly and pleasant. I stayed here almost 3 weeks and don't have any complaints. I will stay here again if I am in the area.Genuine Hotels.com guest review
"Great Maide service"
We was gone most of the day,but when we came back to the room,the room was clean.great Maide service!Genuine Expedia guest review
"overpriced for what you get"
Not very impressed. The room was clean but the breakfast was poor - a few bagels, muffins, and cold cereal. Room was the highest priced in the Anchorage area that we stayed at in a week.Genuine Hotels.com guest review
"If all you need is a bed . . . ."
The hotel was mostly clean, but very spartan in its furnishings. The bed was too firm. Noise from the highway out front kept me awake. I would not book this hotel again.Genuine Hotels.com guest review
"Not worth the money!"
My wife works as a house cleaner in another town, so she was more observant to the many problems with this hotel. The towel draped over the edge of the bathtub was dirty, the blanket was dirty. The front desk computer looks like it was in a dust storm, while the employee sit in the back doing nothing. Who ever is the manager of this place needs to step […] it up to a third degree. The shower is a bit weird too... And the wifi was a bit problematic the first night of our stay. Read moreGenuine Expedia guest review
"Basic roof over your head"
This is a decent, serviceable but bare-bones hotel option that is close to Anchorage but far enough away to avoid some of the noise and traffic of staying in the city. The hotel itself is in decent condition and the cleaning staff do their job, but be aware that there are NO extra amenities of any kind: no hair dryer, coffee maker, microwave or refrigerator […] in the room, and no blanket on the bed (just sheets). The continental breakfast consists of cereal or bagels, with some weak coffee. The lack of creature comforts was a little disappointing given how high the high room rates were. Read moreGenuine Hotels.com guest review
"nice outer appearance, very courteous staff. needs"
nice outer appearance and very courteous staff. breakfast was absolutely minimal.beds need upgraded and better heat and AC control (NO A/C at all) of course Alaska doesn't have a lot of need for one. The rooms tended to be hot and a little over priced for what you got. I had a suite but ammenities were minimal. Internet was strong.Genuine Expedia guest review
"Hotel close to my family's home in Chugiak AK"
3rd year of staying in motel, This year was very noisy the first two nights and had to complain to front desk but they handled it. Was able to get a good nights rest on the third night.Genuine Expedia guest review
"Not so swell hotel"
They never cleaned the rooms juzt straightened up daily. One day to hint to them we stripped our beds and put everything on floor they didnt clean that day so we approached staff and she said they had no clean linen or towels for room and gave us blankets with holes in them and dingy bedding and made us do service. So when we approached manager he blammed […] it on us that we had sign up or choose not to have service. Wow. The halls and elevators smell like urine. Also the heaters do not work in rooms and when u asked the staff there answer is it is alwayz hot on 2nd floor and dont need heater. We gave up and just were in our room.for sleep and thtz all not a cozy or clean place not recommended at all. Read moreGenuine Expedia guest review
We had reserved a room with two beds but we had a room with one double bed & my 5'8" daughter had to sleep on a shelf in the window well on a camping cushion that was very stained. There were fresh urine stains on the bathroom wall that had a cursory swipe through them from the person who "cleaned" the room prior to our arrival. We told the front desk […] person the next morning & he just shrugged & said that he wished he could do something about it but he couldn't do anything. Read moreGenuine Expedia guest review
Excellent, friendly staff. However, even for a Microtel, the amenities were lacking. I had to request pillows for my bed and a hair dyer. The room was clean but the bed very old and uncomfortable.Genuine Expedia guest review
"Horrible , over priced"
Should be said this is small room zero amenities with NO AC . Beds seem very worn , pillows are trash and the bathroom may or may not workGenuine Expedia guest review
very convenient for our trip, friendly helpful staff, but room smelled of urineGenuine Hotels.com guest review
"You Can Do Better"
Wanting an early start on our trip to Talkeetna, we stayed in Eagle River instead of Anchorage, but we should have stayed at our Anc. hotel. We were supposedly upgraded to a handicapped accessible room, and while we did have more space, the carpet was damp in one place, and the bathroom had absolutely no shelf space, not even a towel ring by the sink. […] It made no sense; the architect should have been forced to spend a night here AND use the bathroom! Towels are thin, and bath towels are unusually short. Items normally included in budget hotels are conspicuously absent here: conditioner and lotion, hair dryer (had to ask at front desk), microwave, even a cheapie coffee maker! They did provide a minimalist, free breakfast - no fruit or yogurt, just bagel and bread, oatmeal packets and dry cereal. If you're staying and it is warm or you want to block road noise, ask for a fan. Read moreGenuine Hotels.com guest review
"Disgusting sheets and towels"
Sheets and towels were yellow! Hair on the floor that was not ours!Genuine Expedia guest review
"Locks do not work and no air conditioning"
I checked in on a Thursday. I found out there is no A/C in the hotel. This was not mentioned during making a reservation. That was a definite downside as it was in the high eighties when staying there. The lock was broken and I requested it to be fixed the next day. As of Sunday, it STILL had not been fixed. The carpets were stained. The elevator smelled […] like urine. The bathroom was in good condition and clean when I checked in. Though it was not wiped down once during my four day stay there. The bed was nicely made the first day. The next few days it was very sloppily made, and sheets were not tucked at all. The last day it was made up nicely again. The floor was not vacuumed once during the time I stayed there. Read moreGenuine Expedia guest review
"Visit to Alaska"
Since it was July it was warm. Be aware there is no air conditioning. There was no hot water in the morning for a shower. The water in the evening was barely warm. The carpet had multiple stains and not sure how clean the beadspread was. The continental breakfast was a joke. A generic cereal, generic bagel or left over muffin. No selection. Juice machine […] did not work correctly and the juice was watered down. Please pick some place else to stay. This was not only the worst Microtel I have ever stayed in, it was one of the worst places I have stayed. The name with the words "Inn & Suites" was very deceiving. You kind of expect something nice. Well, surprise... it isn't. The two star average rating from other reveiwers is right on. Read moreGenuine Hotels.com guest review
Not impressed. Lukewarm showers, dingy unmatched linens, no hair dryer in room. Minimal closet and continental breakfast. Only pluses are price and convenient location.Genuine Hotels.com guest review
"smelly and worn out"
I had to request for a hair blow dryer and iron. Requested extra pillows because the pillows were very flat. I was asked to come and pick up all items requested. Elevator and stairs smelled badly. Furniture was worn and stained. A chair was ready to break. Carpets needed cleaning. Parking lot had a huge pot hole that filled with water. Poorly maintained […] hotel. Read moreGenuine Hotels.com guest review
"Basic, no frills, clean"
Over priced for what you get, (I guess that's Alaska prices!) Within walking distance of a large store where you can get food, deli, clothes, spark plugs but not within walking distance of anything else. Blackout curtains (needed in the summer) had holes in them and the rod was broken so they wouldn't close. Small microwave, coffee maker and fridge […] in the room was nice. No hair dryer or iron in the room. Desk person friendly but most often in the back room. Read moreGenuine Hotels.com guest review
There was a queen size bed, pullout sofa and sitting area near the window. It's about 12 miles to the city but fairly quiet and easy to find.Genuine Hotels.com guest review
"Nice people but........."
Continental breakfast is anything but.......Bed was never made up, not sure the reason. No fridge or microwave in room like was expected. People are very nice and I wish I could give this motel a higher rating. Might stay there again as there is not a lot of competition and will just not have such high expectations.Genuine Hotels.com guest review
"Easy access to highway"
This was a business trip and the ease of getting on and off the highway was a great plus. The staff were nice and easy to work with. The facility was in good shape. The wifi service was good.Genuine Hotels.com guest review
"Motorcycle friendly; personable staff"
Enjoyed it.Genuine Hotels.com guest review
"Convenient to Eagle River"
Our stay was pleasant and the hotel staff was courteous. The hotel is getting a little run down and needs some maintenance. The doors on some of the cupboards are not hung straight. The towels and bedding are worn. There is a large pot hole in the driveway. I'm sure this will be fixed when weather allows. In general the building just needs some TLC […] . Read moreGenuine Hotels.com guest review
A good place if you are just looking for a place to lay your head for a couple of days. Just make sure you get a room with an operational shower.Genuine Hotels.com guest review
"Find a hotel in Anchorage and drive to Eagle River"
The carpet wasn't clean after vacuuming. The rooms have thin walls and ceilings; too much noise from the neighbors in adjoining rooms. Kept me awake all night. The continental breakfast offered microwavable food but no microwave safe dishes in which to cook the food. The hot water dispenser for tea was "out of order" for several days, as were other […] necessary kitchen appliances. The hotel skimps on maintenance. In the room I found broken items, which had to be repaired before I could occupy the room. Read moreGenuine Expedia guest review
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