I know people will think that I'm just unhappy with this hotel after reading my review. Please believe me when I write that this hotel is horrible in every way. I truly don't know where to start. I guess first I will tell you about the bed. The beds are no different than a concrete pour foundation. I was moved three times after begging for a refund […] and to allow me to go to another hotel. They told me in no uncertain terms that NO REFUNDS will be made. They felt the need to keep me hostage to ensure a profit rather than allow me to seek comfort elsewhere. On to the common area of the hotel. The smells that came from the hotel were choking. I felt as if I was in a sewage plant. The food (breakfast) was so bad that I saw people leaving most of what they put on their plates. Everyone I spoke with was so miserable and unhappy. I write this review to aide everyone that reads this. I promise you that I write this review with honesty and a willingness to help. You have been warned. Read moreGenuine Hotels.com guest review
"This hotel awesome"
Beautiful hotel with style. Near everything. Great service and great clean rooms. Very good restaurant and breakfast buffet. I will go back here every time.Genuine Hotels.com guest review
"Great Hotel close to all the Happening Places"
A great hotel located just next to the beach and a 10 minutes walk from Bangla road. The hotel was very clean and welcoming at all times, while all the facilities where open and great to use (2 pools, gym, restaurant, coffee shop, etc)Genuine Expedia guest review
Hotel is connected to the Hard Rock Café. I had an inside room and didn't here any noise. I had a studio suite that was ok. Bathroom was modern, bed was comfortable, Furniture was a little worn, and balcony was large. You are 1 block from the beach and within walking distance of the mall and all of the night life. Ate pretty good food at a restaurant […] called You and Me which was 2 blocks away. If you need to go on a tour, look for Chaiwat. He hangs out in front of the hotel with his private car. 4 hours for about $40. Read moreGenuine Hotels.com guest review
"Comfortable quiet Hotel, Near beach and Shops"
I Stayed in a Premier room with breakfast. It has a sitting area, a desk and a king size bed. A very big newly modern room with dark hardwood floor, a terrace facing the pool and a nice bathroom with stand up shower, no tub. The elevators are never crowded. My room is very quiet at night. The room also has iron and hair dryer. The hotel is half a block […] from main st and the beach. Breakfast is excellent. I love this hotel! I ll be back. Read moreGenuine Expedia guest review
"A Nice 4 Star Hotel in A Great Location"
Hotel was in a great location and overall a nice place. The room was nice and had a nice balcony. The only 3 downsides we saw during our stay were that there was no shower door on the shower so water splashed quite a bit on the main bathroom floor, there was some construction on our floor but it wasn't too disruptive, and the pool could have been n […] icer. Read moreGenuine Hotels.com guest review
"There are much better hotels for cheaper!!!!!!!!!!"
The stuff is very rude. The hotel is not maintained well and overall my experience was not what I expected. I highly advise to get a different, better hotel. This hotel was also very over priced for what it offered. I'm very disappointed and will never come back.Genuine Expedia guest review
It's completely changed from Marriott time. I am afraid to say everywhere, especially rooms which we maed so sick, is so smell and moldy, and overall services are totally unacceptable. The front desk and concierge weren't friendly and helpful for any requests at all and the breakfast place tried to unnecessarily charge us a children package even though […] my daughter is 2 years old and doesn't eat anything. We will never stay at this hotel. Read moreGenuine Expedia guest review
"Hotel with Good Value"
Good Hotel, close to everything, large spacious rooms. Bathrooms were small, but well kept, the few downside were the centipede that crawled in through the drain pipe into my shower cubicle, which i complained to the hotel, but nothing was done about it. Stale smell near ground floor elevator....Genuine Hotels.com guest review
Hotel was in a good location and very clean rooms with balcony which is what you basically want. Music was a bit loud if your room is close to the Hard Rock Cafe area. Breakfast was standard. Friendly staff. Was very expensive during Christmas time but worth the money in comparison to other star hotels.Genuine Hotels.com guest review
great location, big rooms, staff is helpful, i would stay there again, very near to the sea and bang la road.Genuine Expedia guest review
We loved our stay at the Destination. It's everything you'd expect from a legitimate 4-star hotel. The rooms were modern and well-furnished and we had a nice balcony overlooking the pool. Also, the service staff was impeccable from check-in to helping us schedule/book a trip to Koh Phi Phi. The location was maybe a little bit further away from the action […] than we would've liked (about a 12-min walk to Bangla Rd), but that could also be nice if you're looking to get away from the craziness. It's about a 2-min walk to the beach. Lastly, wish the hotel had free wifi in the rooms and not just the lobby. There were always dozens of people lounging around the lobby with their laptops and iphones to use the free wifi. But these are really minor gripes in the grand scheme of things. Everything else about the hotel was first-rate. We'd happily stay here again and I'd enthusiastically recommend this hotel to my friends and family. Read moreGenuine Hotels.com guest review
"Highly recommended hotel"
convenient location, very nice staffs, this hotel is in very new condition and clean, and good value for money! Highly recommended!Genuine Hotels.com guest review
"Great, clean hotel"
We enjoyed our stay here! The room was spacious and very clean, comfortable and modern. Location was perfect, near Patong beach and restaurants. I would stay at this hotel again!Genuine Hotels.com guest review
"Destination Patong Hotel and Spa"
Great hotel nestled in the midst of Patong - close to the beach, Rathuthitsong Road, and in front of the Otop Market allowing travelers with plenty to do. This hotel is also next to Hard Rock Cafe Phuket, and lots of rustic local restaurants. They have 2 outdoor pools, one on the 3rd floor (for kids), the other on the 7th floor (rooftop) for adults […] where one can drink and swim. Fabulous buffet breakfast! Lastly, this hotel has great staff and service - unfortunately we had to check in earlier than the anticipated check in time, and they were able to accommodate it. Thanks Destination Patong Hotel & Spa! Read moreGenuine Expedia guest review
Personally I don't find the hotel / breakfast fantastic. Only friendly staffs are front desk. Pillow is the worst of the worst very very soft.Genuine Hotels.com guest review
Everything was excellent, stayed 17 nights in executive suite. Staff are super friendly and never too hard to sort anything out for you. Only complaint would be no internet in room and pool shuts too early. Would I stay again? Probably, if my usual hotel was booked out. Nothing wrong with the hotel at all but do prefer my usual hotel, just a bit more […] lively. Read moreGenuine Expedia guest review
"Nice hotel in middle of the action"
Fantastic hotel Very welcoming staff nothing too much trouble Attached to the Hard Rock Cafe which is awesome Worth staying at!!Genuine Expedia guest review
"Nice hotel close to beach, markets, everything !"
This hotel has super friendly staff. On arrival our room was not ready but after a short time we were escorted up to our room by a hotel foyer staff member & our bags bought up to our room as well. We were given a given a brief tour of our spacious suite/room. All the staff working in the dining room were helpful & friendly. We found eating dinner here […] in Hotel cheap in comparison to other hotels & restaurants. Plenty of variety in menu selections & Happy Hour every afternoon. Could not fault the service & friendliness in any part of this hotel. My only gripe is I thought the mattress was too firm on the King bed, but that's a personal thing. My husband liked it. Also the room needed new curtains. I would recommend this hotel to others. Read moreGenuine Expedia guest review
"Quality Stay at Destination Patong"
Stayed from 21 Sep to 25 Sep 2013. Had booked a premier room but upon check in was warned of the noise coming from Hard Rock Cafe next door which may affect my sleep so ms Som (Front Desk) suggested an upgrade to a pool access room which is away from the noise. Pool access room on level 3 is quite a paradise, bed and pillows meet my expectations. Love […] the shower and multiple channels I could choose from, and every room comes with a DVD player. But something unpleasant happened at 3am, apparently someone either went to the wrong room and attempted to enter our room through the balcony door (which was locked), or that intruder entered our room by mistake, after all there wasnt a room number stated on the balcony side. We saw wet foot prints on the balcony floor and reported to front desk. They got a security guard to check and spoke to us. Mr Golf (Front Desk) upgraded us to a studio suite at no extra charge cos I no longer wanted a pool access room. The studio suite is big but there wasnt much to see from the window. Anyway it was a good gesture and their way of doing damage control. Breakfast was awesome, servers were friendly, front desk staff were patient and friendly when I went to bug them for Internet passwords. Love the fact tt they have two pools, go to the one on the rooftop if you wanna totally bake yourself. Gym was pretty good too tho not the best. Will be back soon! Read moreGenuine Hotels.com guest review
"Fantastic Service and Location"
We have been to Phuket a few times and never stayed in town. The location of this Hotel was great! The breakfast is the best we have ever had at any Hotel and the Staff are amazing. We would definitely stay at Destination Hotel again and recommend this Hotel to anyone travelling with a group of friends as we did. Everyone can do what they want because […] everything is in walking distance and then catch up later at the Hotel. Our Superior Studio Room was big enough to fit 4 King Size Beds in it. Very comfortable and great value! Read moreGenuine Hotels.com guest review
It was my first time at Destination and i must say that i was pleased with the level of service. its good value for money and very well situated. i have enjoyed my 2 nights stay at destiniation and only had minor issues that was easily fixed by hotel staff. i recommend this hotelGenuine Hotels.com guest review
"Good hotel close to the beach and action"
Efficient, clean, good facilities, close to the beach and action. Nothing to complain about at all!Genuine Expedia guest review
If you want to stay in heart of Patong, then this is the place! A hotel with beautiful staff who are always there to greet you. If you are here to celebrate your birthday, expect a lovely surprise in your room when you return, a cake and hand written note from staff. My only complaint with this hotel and every other hotel in Thailand is their hard beds, […] so nothing personal Destination. Read moreGenuine Expedia guest review
FANTASTIC..... HIGHLY RECOMMENDED.Genuine Hotels.com guest review
"Great hotel in excellent location"
We really enjoyed our stay at Destination Patong. This was our second time to Phuket and we travelled with a toddler and the staff were always accommodating to any requests we had. They gave us breakfast extras and even dinner extras at no cost for her. Housekeeping was friendly and did a great job every day. The location of the hotel was ideal for […] us. Very short walk to the beach (at the end of the block) and right opposite Patong Otop markets. There are many different eateries only a very short walk up the road. There are a few nicer spa places and dentists too which are only a few mins walk. The Hardrock cafe is right next door and they had live entertainment every other night out on the stage which was great. You did hear the odd firecracker at night and some construction noise during the day as they are building next door. This didn’t bother us as we were out most of the time. Our driver was Wit (you can find him outside the hotel) he was lovely really knowledgeable and talkative. Showed us around to many different attractions and was very reasonably priced. The hotel also has a nurse onsite too which we found useful. we would definitely stay again and recommend to friend and family. The price we paid was well worth the location and facilities. Read moreGenuine Expedia guest review
"Perfect Stay at Destination"
We had a lovely stay at Destination Patong - would highly recommend this hotel!!!!Genuine Expedia guest review
"Destination Patong ticks all the right boxes!"
Having inadvertantly found ourselves as Phuket regulars in recent years we thought we'd try the Destination with the initial confidence of positive Trip Advisor reviews.....lets say right from the beginning we weren't disappointed. Have just spent 14 fun days at Destination. Location is great being easy walking distance to all of Phuket's key attractions […] - including the beach, shopping, restaurants and nightlife. Hotel room was large - very clean and had an excellent "monsoon" type shower. Hotel ticks the boxes with all the normal required prerequisites for a beach type stay, and pools were great (including the rooftop with sweeping views over Patong). Buffet breakfast was great with a v/large selection of breakfast favourites to suit everyone and numerous options being cooked on demand and to your individual liking. Standout however was the fantastic staff - they were nothing short of awesome - bubbly, friendly and nothing was too much trouble (and even remembering your name!). A big special mention needs to go to Nong, Sky & Lekky in particular - you do your hotel proud! Bottom line is if you're looking for value for your $, location, a clean quality room in a great location to access all of Patong's fun, then the Destination really needs to be on your shortlist! Happy to answer any direct questions about this hotel or Patong area in general. Read moreGenuine Expedia guest review
"A good hotel away from wireless and technology"
The wireless is limited. I personally experience zero network, even thought 1/2 of my team of 4 could login. The room was really great, 2 queen size bed and still having no problem moving around the room. The toilet was another plus point roomy but only lack point was no bath tub. The breakfast have a "ok" spread of food, dun expect much from a free […] breakfast provide though. The location of the hotel is centralize, within the 10mins walks are restaurant, beach and shopping zone, and away from the "red-light" district area, about 20mins walks. Read moreGenuine Expedia guest review
Perfect location - close to all amenities. Also had scooter parking right outside which was really handy.Genuine Expedia guest review
Nice hotel, clean and pleasant. Great Kids club - basic pools - no slides or kids. Very busy hotel but in prime position.Genuine Expedia guest review
Good hotel. Pool on level 7 is good. Location of the pool on level 3 is a little bit silly, but nice. The staff was courteous and friendly, and no problem in trying to help you. Breakfast was great. My only complaint was that the wifi internet is limited to foyer, cafe and pool on level 3, and frequently dropped out. Otherwise everything was executed […] well. Read moreGenuine Expedia guest review
Hotel Room was very nice! BUT cleaners dont clean everyday! construction was going on next door so very loud during the day no rest time! BUT staff are always helpful and will do anything rooms Suite was amazingGenuine Expedia guest review
"Perfect location, friendly staff"
Amazing hotel. To my surprise on my birthday the hotel organised a cake and left a lovely note. Perfect location right next to otop markets and quick stroll to bangla road. Close enough to enjoy the nightlife but far enough away so you can escape the noise. Would definitely stay here again. Breakfast was delicious and all Staff where very friendly and […] helpful. Read moreGenuine Expedia guest review
"Destination Patong great place to stay"
Amazing services and wonderful staff. Only thing I would suggest the hotel look at is getting WIFI access in all rooms.Genuine Expedia guest review
The staff were fantastic and friendly. A big thank you especially to Ken and Oil.Genuine Expedia guest review
"not at all good"
not at all good staff are vrude and they hv there own rules overall vbad experience i advice donot stay there nt worthGenuine Hotels.com guest review
"Loved our stay!"
The room was nice and spacious and there was lots of tv channels which is always great! Room service was good and very thorough when we came back from day outside shopping although I made a big mess on the floor when I sprayed insect repellent, it was very much cleaned up! The staff was very friendly and positive attitude all round. We enjoyed the breakfast […] as well and my boyfriend loved the soup noodles served! Our stay in Phuket at Destination Patong was very comfortable and highly recommended! Read moreGenuine Expedia guest review
"Wonderful Stayed with best location"
Best location , attached with hard rock cafe. 5 minutes walk to bangla road and beach. the staff was friendly and helpful. i like the breakfast serves with nice bread and food. Definitely will stay again in future.Genuine Expedia guest review
"Quiet location but noisy corridoors"
Liked the hotel as it is away from the crowds but still within walking distance. Did not get to sleep well though as the room walls are very thin and you can hear people walking / talking along the room corridoors, you can even hear when people close the room's door. Also pillows are uncomfortable to sleep on.Genuine Expedia guest review
"Helen and Eddie."
The Destination Hotel and Spa Resort was absolutely perfect. We all thoroughly enjoyed it. Would definately would stay there again. The Staff were amazing and the facilities were great. Perfect position ... so close to the beach and markets. The rooms are very comfortable and breakfast was just beautiful. Such a big choice of food.Genuine Expedia guest review
Very comfortable stay for my first time in Phuket. Will stay there again no problem.Genuine Expedia guest review
"Comfy, near to beach"
Near to the beach, just within a minute or two walk down the street. Near to massage parlours, shopping, Hard Rock Cafe. Hotel room was no. 442 and was kinda too far from the lift but doesn't bother me that much. Toothbrush and toothpaste not provided though. Other than that, its good. You have hair dryer, iron, even torchlight. the Kind bed is superbly […] comfy. Wifi not available in room, only in lobby and swimming pool area, however I wasnt able to access the wifi from my iPhone5 at all, but iPad is ok. Upon check-in requires a deposit of 2000baht, even though i've already made full payment prior to coming to Phuket for the trip. Breakfast spread is OK.. variety of food to choose from. Read moreGenuine Expedia guest review
No wifi in rooms was frustrating but other than that, great breakfast and well priced room service. Will stay here again.Genuine Expedia guest review
Very comfy beds and close to the actionGenuine Hotels.com guest review
Location is not too bad, but as soon I got into the room there is some sort of weird smell inside the room, i guest the hotel is a bit old. Also, the housekeeper didn't change the towel everyday during our stay.Genuine Expedia guest review
"Really Good Luxury stay really close to the BEACH"
REally nice place to stay, convenient for patong beach, bangla road and hiring car or scooter or walking to most places. BReakfast buffet was awesome never disspointing. The concierge was really good in helping us book actiities and was really informative in whatever we wanted to know about phuket. The SPA at the hotel could have been better was not […] very impressed. We stayed in the premier room which was great and comfy the only thing missing was a Bathtub so that we could soak in after a long day ;) . Overall would stay there again. HARD ROCK CAFE in the hotel so live music also available till late. Read moreGenuine Hotels.com guest review
"Still great after umpteenth stay"
Probably my 10th stay with the property, and as always, great value for money..!Genuine Hotels.com guest review
Welcome drink cheers your hot day when arrive. Friendly staff, nice swimming pool with bar in the pool. Easy access to beach, restaurant, and night live.Genuine Expedia guest review
Really nice hotel very central to the main road and the beach...Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )