All hotels in Puerto Plata, Dominican Republic
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VH Gran Ventana Beach Resort All Inclusive, Puerto Plata

3.5 stars
Playa DoradoP.O. Box 22, Puerto PlataPuerto PlataDominican Republic, ‏‎800-491-6126
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Good3.8 / 5
Location
Great location
Value for money
Best value for money
Food
Delicious food
Cleanliness
Clean
277See all 277 Hotels.com reviews
From 4,729 reviewsTripAdvisor Traveller Rating

VH Gran Ventana Beach Resort All Inclusive, Puerto Plata

Hotel Info: ‎866-539-8117‎

from $189
  • Superior Room with Premiun Packages
  • Superior Room
  • Superior Room with Royal Packages
  • Junior Suite

At a glance

Key facts

Hotel size

  • This hotel has 506 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Parking

  • Free self parking

Other information

  • All-inclusive (taxes and gratuities included)

Also known as

  • Gran Ventana All Inclusive
  • Gran Ventana Beach Resort
  • Gran Ventana Beach Resort All Inclusive
  • Gran Ventana Resort
  • VH Gran Ventana All Inclusive
  • VH Gran Ventana Beach
  • VH Gran Ventana Beach Puerto Plata
  • VH Gran Ventana Beach Resort All Inclusive
  • VH Gran Ventana Beach Resort All Inclusive Puerto Plata

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Optional extras

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for USD 10 per night (rates may vary)

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • 4 restaurants
  • Beach bar
  • Swim-up bar
  • Poolside bar
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Children's pool
  • Health club
  • Outdoor tennis court
  • Sauna
  • Beach towels
  • Swim-up bar
  • Tennis on site
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
Working away
  • Conference space
Services
  • 24-hour front desk
  • Laundry facilities
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Garden

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • 42-inch plasma TV
  • Cable TV channels
Stay connected
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (some restrictions)
  • Limited gourmet or à la carte dining

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Snorkeling
  • Windsurfing

Land activities
  • Bicycling
  • Fitness facilities
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Language

Kids' club
  • Supervised activities for children between 4 and 12 years old

Not included
  • Golf green fees
  • Motorized water sports
  • Scuba-diving certification
  • Tennis racquets
  • Premium food items
  • Premium and/or non-domestic beverages
  • Bottled wine
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services

Dining

Las Almejas - Overlooking the pool and garden, this buffet restaurant serves breakfast, lunch, and dinner.

Octopus Gormet Restaurant - This restaurant specializes in Caribbean cuisine.

Sapore di Mare - This restaurant specializes in Italian cuisine.

Ocean Grill - This restaurant specializes in seafood.

Recreation

On Site

  • Health club
  • Outdoor tennis court
  • Sauna
  • Tennis on site
  • Fitness classes on site
  • Bicycle rentals on site
  • Free bicycles on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Sailing on site
  • Tennis lessons on site
  • Volleyball on site

Nearby

  • Golfing nearby
  • Parasailing nearby
  • Rafting nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

VH Gran Ventana Beach Resort All Inclusive, Puerto Plata’s small print

Also known as

  • Gran Ventana All Inclusive
  • Gran Ventana Beach Resort
  • Gran Ventana Beach Resort All Inclusive
  • Gran Ventana Resort
  • VH Gran Ventana All Inclusive
  • VH Gran Ventana Beach
  • VH Gran Ventana Beach Puerto Plata
  • VH Gran Ventana Beach Resort All Inclusive
  • VH Gran Ventana Beach Resort All Inclusive Puerto Plata

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Optional extras

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for USD 10 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 277 reviews

VH Gran Ventana Beach Resort All Inclusive, Puerto Plata
Poor1.0 / 5
I never want to go back to this resort vh
Two years ago, i stay vh the food was exelente this time i was disappointed thay repeat everything,the that animation was very disappointed.
Family trip
VH Gran Ventana Beach Resort All Inclusive, Puerto Plata
Excellent4.0 / 5
Relaxing getaway
1st time to this hotel and I was extremely satisfied. The room was excellent, worth the premium package we paid for. Although the free wifi was a little spotty while in bed, in contrast we had excellent reception while out on the balcany. Did not take full advantage afforded us for purchasing the premium package, mostly due to the kids wanting to stay at the main pool....but I would definitely consider it again in the future. The food was pretty good and I liked the many options given....as far as buffets go. The service all around was great, from the front desk to the maid service. Very friendly and very atentive. I loved the seclusion...away from the traffic and noise from the Main Street, yet everything is close enough if you want to go exploring the vicinity. Bottom line, as a picky traveler I will definitely be coming back when I visit the island again.
3 night family trip
VH Gran Ventana Beach Resort All Inclusive, Puerto Plata
Fair2.0 / 5
Not a fan
First let me just say, I've been to many resorts in DR in various parts of the island being that my family is from there. So I consider myself to be a fair judge of which resorts are great or not. Unfortunately I was not a fan of VH Grand Ventana. PROS - Playa Dorado is completely a gated area with many resorts within. Makes it feel like a nice neighborhood where you could actually leave the resort (many don't like the secluded feeling of resorts) and walk around but still feel safe. - Gorgeous golf course for those interested - Nice beach area - Swim up bar CONS - no iron - no toothpaste - horrible customer service. God forbid you call for some extra shampoo and conditioner and then call back because its been an hour and you still don't have shampoo/conditioner. you will get an attitude. - for the food that you can actually eat, eh. for the rest, can't eat it unless you don't mind eating something after 100 flies have sat on it. yuck. - alcohol. none of it premium. not even bottom shelf. all no-name-super-cheap-you-will-hate-your-life-hangover type of liquor. (unless you consume beer or brugal). - old. rooms smelled moldy and hotel overall not as new as others in playa dorada.
2 night family trip
VH Gran Ventana Beach Resort All Inclusive, Puerto Plata
Excellent4.0 / 5
Great Place
Our stay was ok, but I would have prefer better drinks. The Food was awesome but the drinks were ok. I guess to have premium drinks it would have cost more money but all in all we had an awesome time. The service is awesome, but the drinks is not good to my opinion. My wife is Dominican so we spent most of our time eating and drinking around puerto plata. Around christmas time the roasted pig is awesome from street vendors. The hotel has a shopping center right next to it with different malls etc. but if you know a local or your way around you can eat at local restaurant but VH Gran food are awesome too!
2 night romance trip
VH Gran Ventana Beach Resort All Inclusive, Puerto Plata
Excellent4.0 / 5
above average overall. The pool water was sometimes not the cleanest. Also beach towels were rarely if ever available, and that was an issue. Good facilities overall.
3 night family trip

See all reviews

VH Gran Ventana Beach Resort All Inclusive, Puerto Plata

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