A very chic hotel in a very convenient and pretty location right by a metro station. Very helpful and friendly staff.Genuine Hotels.com guest review
The location of this hotel was within walking distance of attractions in Old Montreal as well as downtown. The staff was friendly, the food in the hotel restaurant was good, and the room was clean. However, there was loud music until 2:30 am coming from the hotel bar which could be heard very clearly in the room (mainly on Thursday and Friday evenings). […] We did call downstairs to let them know but were told there was nothing that could be done. Disappointing when you need to sleep and are paying so much for a room. Read moreGenuine Hotels.com guest review
"power cut and poor room"
while it was birthday celebration we had a power outage on the first night. not able to use any appliance or shower we had a rotten time at the W. Move hotel next day and still waiting on staff rectifying the compensation. Overall disappointed how they managed the communication of the power outage and ask how the have rooms where the view from the room […] is into an office building. Read moreGenuine Expedia guest review
I came from niagara falls ontario and had this hotel prepaid and when I arrived they wanted $800 deposit... I said I had no money left from travelling and they saod I can't stay there and no one could give me my money back for 7ish business days.. lucky hotels.com found me another hotel and paid the difference... ill never recommend this hotel to anyone […] .. Read moreGenuine Hotels.com guest review
"Very nice Hotel in Old Montreal"
Quick stop travelling through, wanted to see old Montreal again.Genuine Expedia guest review
"Great access to all the best Montreal has to offer"
I brought my daughter and her friend for a girls weekend in Montreal. Staff was friendly and accomodating, our room was beautiful and clean, and even the rollaway bed was comfortable. Valet parking is expensive at $40 per day, but you pay for convenience. Options would be to pay at a public parking a few blocks away and walk... or fly so parking isn't […] an issue! Read moreGenuine Hotels.com guest review
Close to Old Montreal and amazing restaurants. The service was great, very friendly and helpful staff.Genuine Hotels.com guest review
"perfect Hotel Pefect location"
the staff were very helpful in schooling us on where to go in old Montreal . All with in walking distance of the "W" . The room was fantastic.Genuine Hotels.com guest review
After chekout , I left my celphone in the safety box and after hours i called them and they said there is nothing on the safety box !!!!!!Genuine Hotels.com guest review
Good location great hotel the wunderbar is super. I would go back again and I love the W chain hotel. great staff at the reception and was treated really wellGenuine Expedia guest review
In between of old Montreal and down town ....good for visitor with walking distanceGenuine Expedia guest review
"Great location within Old Montreal!"
Hotel was within walking distance to everything you can imagine within Old Montreal. We had a great time here, and the staff at the W were amazing!Genuine Expedia guest review
"W Hotel: always a great experience"
W hotels always offer a modern, luxurious decor with lavishing decoration which adds to the stay. The amazing service and also the fact that there is a great restaurant (Otto) and a cool and chic bar (Le Plateau) contribute to make the stay even better.Genuine Hotels.com guest review
the staff was so helpful and friendly, made our stay just impeccable. The room service was speedy and we really couldnt ask for a better hotel. Comfy beds, Bliss toiletries, and a spacious room (we stayed in the mega room). Loved it!Genuine Expedia guest review
"Nice hotel close to the old part of Montreal"
It was a vry nice stay. The room was spacious. We had a corner unit with a nice view. The staff were friendly, polite and accomodating.Genuine Expedia guest review
"As a "W" should be."
As nice as any "W" is. Great location, clean and modern.Genuine Expedia guest review
"Husband's birthday trip"
I booked the W for my husband's birthday. We have always wanted to experience the W and old Montreal so we thought it would be a great opportunity to do both. I honestly expected more from this hotel. Upon checking in I asked if my room had a tub. I mentioned it was my husband's birthday and I was hoping to upgrade. The lady at the front desk said that […] no my room did not come with a tub but she could upgrade me for $40. I agreed to pay the extra $40. She wrote +$40 on the folder in which my room keys were placed in and the rate in which we paid, which I found bizarre. Friends of ours who were also travelling with us received their room keys with the rate the paid for the room written on the key folder. For an upscale hotel we found this to be a bizarre practice. Our bedding (duvet) also had yellowish stain to it. I had really high expecations for this hotel and they weren't met. I was very happy we did not pay the full price of $352.00 for the room. Read moreGenuine Hotels.com guest review
"just not as good as it looks"
Apart from charging almost 30 for a small bottle of water and a bag of trail mix my pregnant wife craved in the middle of the night from mini-bar all is good. I did call to see why it could cost so much, I was told more snack bags were missing from mini-bar, although we ate that mix together. I just have no time to argue for few dollars. Hope hotel […] w covered its cost for my stay. But I am sure coming back would be highly overrated proposition. And they have very good photographer, not as posh as it looks. And the arrogance, and ... Read moreGenuine Hotels.com guest review
Awesome hotel. Met GSP in the hotel bar! Great experience, great environment, great staff.Genuine Expedia guest review
I think they have to give the special access to Wunderbar to the customers who live in the hotel.Genuine Expedia guest review
"Great location and amazing Bar"
It was great my only issue was that I requested a bath and they were not able to provide a room with a bathtub in it. The rest was amazing amazing bar. The breakfast was overpriced and not that great and should have been included. Montreal we pay anywhere in between 8 to 15$ for amazing breakfasts and 15 you normally get the whole thing eggs pancakes […] ect... I ordered a 19 & Breakfast and it was just alright 2 eggs ham coffee potatoes which was ridiculous. And the service at Otto was slow and horrible. Read moreGenuine Hotels.com guest review
Spent one night at the W Montreal and overall our stay was excellent. The staff was very friendly, the hotel was very clean, and the rooms were large (we stayed in a Mega Room). People were coming back from a concert and were pretty loud at around 3:00AM, however that didn't bother us. I'd definitely and can't wait to stay here again!Genuine Expedia guest review
"very cool hotel"
always a cool hotel to stay at with great amenitiesGenuine Hotels.com guest review
"excellent service and enviroment"
every staff in the hotel is very nice and friendly.Genuine Expedia guest review
The room was well appointed, very comfortable (the bed was a bit too soft, we both woke up with sore backs). The pillows were delightful and the shower was to die for. We paid an extra 55$ to have a Continental breakfast buffet included, that was a STEAL! The food was sub-par and the waiter was not very attentive.Genuine Hotels.com guest review
W hotel Montreal is OK if your 18 years old 15 years ago. Overpriced cheese is all I can say and badly in need of and upgrade and service.Genuine Hotels.com guest review
"Centrally located in Montreal"
We were visiting McGill University for a day and the W was only a 12 minute walk from campus. Great, comfortable bed and really nice bathroom.Genuine Expedia guest review
"Swanky modern atmosphere, awesome hotel"
We stayed at this hotel for a weekend getaway. Great central location! A nice walk to downtown and to old Montreal. The lobby is beautiful with a great ambiance. The rooms are awesome with cool features and decor. The rain shower was amazing, as you can watch tv while you shampoo your hair! The restaurant inside the hotel had some great food. The sablefish […] was delicious and champagne Bellinis were sooo good. What I didn't like about the hotel, it didn't really have a decent entry where you can pull in conveniently for valet. When you come in to the hotel at night, it was roped off for the nite club/bar, and you feel like you need to wait in line like other club goers. They let us through, but it took a minute. The bar in the room was ridiculously priced. You'd think at least a bottle of water could be complimentary, considering the price per night, but it was $5.00 once you open a bottle. That's pretty over the top, especially seeing $60 for a little Mickey of ABSOLUTE on the bar menu. You can go to SAQ and get a full bottle of grey goose or belvedere for that price and drink it in your room. Other than that, W is clean, swanky and close to everything you need to walk to in Montreal. The staff was great and the trendy atmosphere would bring me back to this hotel. Read moreGenuine Expedia guest review
"good location for business and leisure"
Very helpful staff and exceptionally well stocked roomGenuine Expedia guest review
"Fab hotel in a fab coty"
Loved it - our room was not ready but they kept us entertain led and we kind of forgot about it. Quiet, great setting, great bed, everything was perfect!Genuine Hotels.com guest review
"Paying for space."
Nice big room but slow getting checked in and noisy. If you like a huge room then this is the place for you. Pretty expensive though if all you're looking for is a place to sleep.Genuine Expedia guest review
"Excellent but loud in the inside room"
I reserved two rooms and asked for quiet rooms. Both were on the 8th floor, one with an outside view and one with an inside view. The outside view was very quiet but there was loud music until 2:30 am that could be heard in the inside view room. Very annoying when you want to sleep and very disappointing when you pay so much for a room. The bars and […] loud music should not disturb the customers who are not there for the late nightlife. Read moreGenuine Expedia guest review
"Sparklingly clean and well appointed room"
My room was lovely and my maid service divine. Only challenge was trying to, unsuccessfully, get early check in and then when the room was ready the actual check in was slow - why can't this become a faster process at hotels?Genuine Expedia guest review
Room was great, clean, service was great, really a must if you re staying in mtl!Genuine Hotels.com guest review
"The place to stay in Montreal."
Lovely hotel. Great attention to detail. Beautifully designed. Wonderful staff.Genuine Hotels.com guest review
The hotel itself is beautiful and well maintained. However, the staff leaves alot to be desired. Both nights of my stay were a nightmare. The room next to me was having a party, despite calling down to the front desk about being woken up twice at 4am- nothing was done. Room service was ordered and never delivered. The front desk supervisor was not helpful […] or sympathetic. No room change was offered and nothing was done about the situation. Overall, the worst W hotel I have stayed in- not as a result of the hotel but of the staff and their lack luster customer service to say the least. Read moreGenuine Hotels.com guest review
We had a good time. Staff were nive. Location is great, right next to metro. Shower is legendary!Genuine Expedia guest review
I've stayed at the W Hotel Montreal many times before however this time my experience wasnt as pleasant. I actually booked through Expedia and didn't notice (don't think it was stated either) that the view was to their indoor court. I thought I was getting a room with a street view and that wasnt the case. The room was very dark and the articifial lights […] in the cour was very unpleasant. Because these artificial lights are on all the time you can't tell whether it's day or night outside. I also brought my dog and was surprised to find out upon arrival that the pet fee is astronomical compared to other Starwood properties. They charged me $100 flat plus $25 per night. I had once before brought my dog to the W hotel and wasn't charged that much. Finally the toilet in the room made a really bizarre noise everytime you flushed which lasted for about a minute after the flush which was annoying. To top it all, on Saturday morning at 7am the room next door was having some sort of gather and the noise completely transferred to my room which didn't allow me to sleep in the only day that I actually could. Read moreGenuine Expedia guest review
"Excellent customer service!!!"
Excellent customer service!!! We stayed here foru our 10 year anniversary and the experience was wonderful.Genuine Expedia guest review
"5 Star Hotel!!!!!"
By far best hotel I have ever stayed in. Great location, between downtown Montreal and old Montreal. Staff was super. Hotel has three bars which is perfect before going out or if you just want to stay at the hotel for the night. Would recommend this hotel.Genuine Expedia guest review
Very "in" place. You like design and comfort stay here hotels.com's rate was caught my eye and W's delivery was outstandingGenuine Hotels.com guest review
Ultramodern hotel, nice location, rooms are clean but tight. Beds are comfy so all in all, if you are looking for a chique stay in Montreal, this may be the place for youl. If you are looking to spend a lot of time in the room be sure to know that the rooms are small.Genuine Expedia guest review
"Great Hotel!! Fantastic Location!!"
My wife and I stayed here for our 1 year anniversary. We stayed in a Mega King on the 7th floor and had a great view. The hotel layout and decor is very modern, trendy and well suited for the young professional traveller. In terms of decor it is not a Chateau Lake Louise nor does it intend to be, in fact it is quite the opposite. Service was spectacular […] and went well above our expectations. We did find that the hotel had a lot of pricey extras of which included WiFi. We found this appalling especially considering the price we paid for the room. The biggest plus was the hotel's location. It's central location made transportion around Montreal a breeze. Most things were walking distance and locations outside this range were easily accessible by bus or metro service. Our overall experience was very good. Read moreGenuine Hotels.com guest review
It was great, very modern and trendy. Loved the rain shower! Staff is friendly.Genuine Expedia guest review
The hotel was great, food was great, service was great. hated the loud bass from the night club that i could hear in my bed room and hated the loud nabbers that came back to their room drunk at 3 in the morning. Could not sleep for a couple of hours. It would be a great party hotel. Not made for romance.Genuine Hotels.com guest review
"Grate experience we wont forget"
Excellent hotel, grate atmosphere, grate service especially the concierge. Grate restaurant that he recommended and detail explained all the fun area.Genuine Expedia guest review
Tres sombre avec beaucoup de lumières LED dans l'édifice et pas beaucoup de convivialités dans les chambres mais tres propre.Genuine Hotels.com guest review
"Surclassé comme hôtel..."
Musique extremement forte jusuq'à 3:30 de la nuit... entendu jus'qua 9e étage.Genuine Hotels.com guest review
Murs en cartons ! Aucune insonorité, nous avons entendus crier jusqu'à 5h AM dans les corridors et dans les autres chambres, clients assez jeunes en général.Genuine Hotels.com guest review
"tres bon mais tres cher"
Tres bon hotel, mais overpriced. Le room service est tres cherGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )