"You get what you pay for..."
Next time were in Hot Springs we definitely will not stay in this hotel. There was always lots of people hanging around outside. And someone tampered with our rims on our car. There were workers there working on the roof the 2 days we were there and it was very noisy. The people at the front desk were nice. But it just wasn't what I expected so we definitely […] won't be back here. You get what you pay for. Read moreGenuine Hotels.com guest review
"A Good Quick Stay"
The hotel was convenient for a quick overnight stay. The room was acceptable and clean. The "breakfast" was unacceptable. Even though we were up early, the coffee was cold and the choices amounted to cold cereal or bread. What we saved on the room we lost on having to pay for a decent cup of coffee and breakfast.Genuine Hotels.com guest review
We enjoyed our stay. The room was large and clean. My boys enjoyed the pool and waffles. Price was very good. We would stay there again.Genuine Hotels.com guest review
We enjoyed our stay for the most part. It was very clean HOWEVER they gave me a hard time about getting clean towels. We stayed two nights my kids went swimming the whole time we were there so we needed towels changed out for that and showering. I don't know why they made such a big deal about towels. Also our air conditioner didn't work well. Other […] then that everything else was fine. Read moreGenuine Hotels.com guest review
Very nice and relaxing.Genuine Hotels.com guest review
The bathroom needs to be updated bigger t.v. in rooms other than that i was happy with my stayGenuine Hotels.com guest review
"Very easy to get to.."
It was nice and clean...Genuine Hotels.com guest review
This hotel was not as described on the websiteGenuine Hotels.com guest review
It was absolutely horrible. PLEASE don't stay here.Genuine Expedia guest review
The staff was very friendly and the room was very clean.Genuine Hotels.com guest review
Hot water doesn't work and they don't do anything to fix the problem but there is friendly people work there but I wont be going backGenuine Hotels.com guest review
"Great place to stay!"
We were a late check in. The front desk had us all ready by the time I finished my paperwork. Smooth process! Clean room, no issues, large space. Continental breakfast was lacking in variety but that was the only negative of our stay!Genuine Expedia guest review
the only thing me and my husband did not like was the free continental breakfast.Genuine Hotels.com guest review
Close proximity to quite a few eateries and retail shopping. Right off of the interstate with easy access. Quick drive from Hot Springs. Would definitely stay there again.Genuine Hotels.com guest review
"Close to work and have truck parking"
Not the greatest place, but not too shabby for the price. Breakfast was on skimpy side and washer did not spin. Rooms were clean and evening night staff was nice and friendly. Day shift needs to work on customer relations a bitGenuine Expedia guest review
The hotel had a good location. The rooms were somewhat run down. Our toilet would not flush. The breakfast was minimal.Genuine Hotels.com guest review
"Pretty Decent Place"
I honestly cant complain because this hotel room was quite convenient and easily accessible. The beds were made and the room was in pretty good condition. The only two drawbacks that comes to mind is the continental breakfast and the lack of variety of foods. Also, the shower pressure was rather weak; then again, its not a 4 star place!!!! I most def […] will stay again as long as traveling I'm on a budget. Read moreGenuine Hotels.com guest review
Front desk clerks were very friendly, helpful. Also maintenance was quik to help. Room was clean. Pool was clean.Genuine Hotels.com guest review
"spend time with family"
clean rooms,good serviceGenuine Hotels.com guest review
Staff could be more friendly. Need more choices for cable channels. need a safer coffee make as the whole cup spilled and burned hand. breakfast was not organizes or set jp in good way. no butter for toast or waffles. no milk available for crreal. i was overcharged for what the lack of quality service i got.Genuine Expedia guest review
"You really do get what you pay for."
We booked non-smoking and were put in a smoking room. AC thermostat was broken so we either froze or sweated. Knob came off sink faucet. No vent fan in the bathroom....pewwee Breakfast was cheesey. Waffle batter was sour. Overall not a good experience though the room was fairly clean.Genuine Expedia guest review
"did the job but the staff needs improvement."
got a great rate and the staff was great except for the old man who came to the pool and yelled at my kids for playing in the sprinkler that sprayed the pool. not sure who he was because he wasnt wearing a uniform or even introduce himself. just pulled up a seat and started smoking. the situation could have been handled in a more professional manner. […] the lools were ok looked a little dated but it served its purpose. Read moreGenuine Expedia guest review
"Very run down, lots of maintenance problems"
Very, very poorly maintained older building with the feel of an inner city roach motel. From the door that fits so poorly you can see daylight outside around it even when closed, to the non-functioning TV remote, to the used wash cloth presumably from the previous guest I foung hanging on the shower curtain... this was not a good experience. In my opinion, […] giving it 2 1/2 stars was a dramatic misrepresentation. Read moreGenuine Hotels.com guest review
We just stayed there this weekend because it was only 28 mins from the theme park. It does need to be updated but all in all there were no bugs and it smelt clean and not covering a smell. A/C work very well. For the price the only thing I would have to say I did not like was our beds were very hard but the 2nd room we had did have better beds. Kids […] had that one it was closer to the pool which was very clean. Read moreGenuine Hotels.com guest review
"The perfect home away from home"
I booked online and when I got to hotel my room was ready.The young lady at tbe counter was very friendly and helpful.Room was very clean and plenty of parking.Genuine Expedia guest review
I was disappointed with this place. The sink in the bathroom ran continuously, the cable TV was very fuzzy on most channels, and the chair had a large tear on the seat cushion. Overall it gave the impression of a hotel selling rooms by the name on the sign not by the quality of the room.Genuine Hotels.com guest review
"!!!Great for the value!!!"
For those of you that wrote a bad review on them. Think about how much you paid for it. If you expected more, go up the street & pay double & triple the price if you want 5 star hotel. I like the people who run it. They are nice & courtious. The do make you feel welcome. If you have any problems they do what they can to get you what you need & to satify you. What more can you ask for. All in all for the money I think its a great hotel. I would stay here again. Much luv & God bless to you all!
"Great Place for the Price"
06/27/14 Cary and Kelly R Magnolia, Arkansas
This is really a very family friendly clean, inexpensive hotel in a pretty good spot...close to Hot Springs! Sometimes America's Best Value Inns...can be a little cheap and run down...but not this one! This is a pretty nice place for the price...great value...and like I said, its really a family friendly hotel! Good Option for the Hot Springs Area!
"Customer Service leaves something desired"
06/20/14 Kathy M Austin, Texas
Stopped for the night. Because we've have good experiences at other motels of this name, we went with this one. The beds were comfortable, the rooms were clean, but come morning, there was no milk, the help wouldn't even acknowledge our present and their lack of concern to even turn around as we dropped off the key, well, simply rude. We won't be back.
"Don't stay there."
05/13/14 Glenn M Sevierville, Tennessee
I couldn't even stay one night there. The toilet wasn't even fastened to the floor. The rim of the bath tub was covered with cigarette burns. I didn't feel comfortable even sitting on the bed. Overall I'd rather sleep at a interstate rest area.
03/24/14 James H Divide, Colorado
Nice Value and only 20 - 25 minutes form Hot Springs. After a bad experience the night before at another America's Best Value Inn, here we were surprisingly pleased! Evening staff was helpful and courteous.
Motel was clean, comfortable and convenient to Hot Springs. The staff was courteous and friendly. It was a little noisy in the morning and the rooms could use some updating, but we had no major complaints and would stay again.
"I was totally impressed!"
07/31/11 dmgies Ottawa, Ohio
I was a guest at this hotel on 7/29 and 7/30. I was totally impressed with the way the Daytime Managers made me feel welcome and the hospitality they showed me. They helped me out in several ways and were very kind and considerate to my needs. I hope the hotel realizes they definitely give 110% to their customers. Thank you.
"We loved it and will spend many more nights here"
06/10/11 madeyalook Forney, Texas
As Truck drivers we stay in alot of hotels and this was a very pleasant stay. It was a fair price but well worth it. Most hotels are 2 double beds well not here they had 2 queens and it was very clean comfortable, The 2 employees i can incounter with were extremely nice and courteous, we couldnt find it and i kept calling the lady and she talked me to the hotel, when i got there she was very nice. At check out he was very courteous and i really liked it we will be back soon.
03/08/10 HeartsPeruse Tulsa,Ok
What wonderful people are running this Inn. We had awesome service and Friendly,Caring Staff. The place was Clean and VERY enjoyable. They had Waffles,Cereal,Toast,Coffee and juice every morning. Thanks for an awesome stay this past weekend. It was my understanding that the Inn was just remodeled.
01/24/10 BrendaCooper65 Austin
Best rooms for the price friendly staff its just of the exit on I-30 and a wal-mart across the street which was helpfull because my car had broke down. the lady at the front desk even offered to get us food after she got of shift because she knew we couldnt walk across in the rain.
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