No complaints at all, very helpful staff - also allowed me an early check in. Very nice room, and very clean bathroom.Genuine Hotels.com guest review
Very nice hotel. Pleasant staff, clean and tidy, very good food. Some issues regarding housekeeping need addressing.Genuine Hotels.com guest review
"Beautifully restored hotel"
I remember it from years ago, room seam large this is because the large tv is wall mounted. The bathrooms have had the bath removed and walk in shower installed, this was great and amazed by the heated mirror which never steamed up.Genuine Hotels.com guest review
"very helpful staff"
staff very helpful, especially for local knowledge. Room was nice, food was good.Genuine Hotels.com guest review
Nice, modern business hotel. Only mark against it was the lack of wifi in the room. Clean, friendly staff, very near the M6.Genuine Hotels.com guest review
all round fantastic hotel with excellent service and facilities. I stayed here for business and was very impressed. I would highly recommend this hotel for business or pleasure.Genuine Hotels.com guest review
"Clean and good value"
Stayed just one night while visiting my daughter in Preston. Good price, although a bit "out of town". Very nicely renovated with high quality materials. However, the shower room floor was not flat, and the shower panel leaked water, meaning that it pooled under the toilet .... didn't detract from our stay, but needs fixing.Genuine Hotels.com guest review
Stayed here for a one night stopover and the hotel ticked all the boxes. Friendly and efficient staff, good ambience in the bar, comfortable bed, great shower - would definitely recommend!Genuine Hotels.com guest review
Good all round standard that you'd expect from a new hotel. Rooms are a little small and cold on my visit with no independent means of heat. Decent breakfast for £10.Genuine Hotels.com guest review
"Very friendly staff"
We had a very comfortable stay, hotel newly decorated and clean. Staff were very friendly and helpfulGenuine Hotels.com guest review
"A stylish hotel."
A stylish hotel that is comfortable and clean. I've stayed twice now, and dinner in the restaurant on both occasions has been excellent. Rooms are clean, modern, and the walk in shower so spacious. I would really recommend staying here.Genuine Hotels.com guest review
"Excellent customer service"
Highly recommend Samlesbury hotel, the staff on our arrival were really helpful. Impressed with our room, especially with the price we paid. The room was lovely and well kept, only negatives being could of done with more towels and the television was caked in dust. But all in all it was a wonderful night, the evening meal we had in the restaurant was […] lovely, verging on fine dining and breakfast was equally as nice. We will almost certainly return. Read moreGenuine Hotels.com guest review
Certainly a few bob spent on this place since I last stayed. If your looking for somewhere to be based out of for a few days this is most definately the place to stay. Friendly staff, and the guys on reception are first class. Nice to see a business using young people from the locality and they are being trainned very well indeed, with exceptional good […] manners and customer service skills. The rooms are top quality and well presented. Definately a 4 star at a 3 star price. Food is also first class. Well done to thier staff they make this place what it is. Well recommended. Read moreGenuine Hotels.com guest review
This hotel has been recently renovated to a high standard and has everything you need for an overnight business trip. Very clean and comfortableGenuine Hotels.com guest review
The hotel itself is sleek, modern and stylish. No qualms there. I had lunch in the restaurant and the quality of the meal left a smile on my face. As the night drew in and the sun faded away my room grew cold. The radiator was unable to provide adequate heat and I was left to sleep with more layers on that I normally would. I woke up the next morning […] looking forward to a hot shower after the cold night. I was bitterly disappointed that at 7am the water could only manage a barely tepid lukewarm temperature. Upon check out the lady on reception did not appear at all interested nor did she ask me how my stay was or any other typical polite questions I would expect from hotel staff. This was a poor experience for me and I will not be returning. Had I stayed in the summer when heating was not required I guess this review would have read completely different. Read moreGenuine Hotels.com guest review
Great greeting by reception - very helpful. Room was spacious well presented, quiet, clean and comfortable - what more could a weary business traveller want!Genuine Hotels.com guest review
Unbelievable value for money. The lady on reception was incredibly helpful and thaw batman was great. Very warm, friend welcome. Impeccably clean. Would recommend this without hesitationGenuine Hotels.com guest review
"Very clean and comfy hotel"
just been refurbished so in great conditionGenuine Hotels.com guest review
Excellent hotel , food very good , bedroom and bathroom very high standard , staff very efficient , welcoming and friendly , only problem no wifi in rooms , but promised will be sorted very soon, will definately stay here againGenuine Hotels.com guest review
Fairly good hotel - you get what you pay forGenuine Hotels.com guest review
"Clean, modern, comfy."
The hotel had recently been refurbished and was therefore clean and modern. I ate at the hotel restaurant in the evening and found the food to be tasty and of good quality.Genuine Hotels.com guest review
very pleasant stay with very good service all roundGenuine Hotels.com guest review
"Very pleasant stay"
07/21/14 Rellie69 Dartford
We found this hotel on trip advisor and it stood out as the rooms and the hotel overall looked modern and well looked after. Upon arrival we found everything as it was described. Lovely modern clean and contemporary room. Beautiful bathroom with a wonderful shower. The staff is very friendly and helpful. A few points we would like to mention; not as a complaint but rather as an observation. There were no power sockets at the bedside which made charging phones a little inconvenient and no air con which made getting ready a little hot. The restaurant menu was well balanced and certainly above average. Again no criticism but we found that the staff in the restaurant seemed a little unorganised ( first order of drinks took 30 minutes to reach our tabel) although very friendly and helpful. We certainly would stay again and would like to thank the staff for a pleasant stay. The lady receptionist who checked us in and out was the kind of staff every hotel should want to have as she made us feel very welcome and comfortable.
"Wonderful 2 Night Stay"
07/19/14 LadyWard1 Middlesbrough, United Kingdom
My mother asked me to leave this review. Stayed on a Monster Deal deal - 2 nights DBB for £159.00. On arrival, very friendly receptionist and lovely hotel. All new furnishing in room and all new bathroom, lovely. Food was divine, only could manage 2 courses and was quite "rocking and rolling" after Prosecco before the meal. Bus stop outside the hotel, left the car, went to Lytham for the day, all on the bus, lovely weather, had a great stay, staff could do not enough for you. Will return. Thank you Samlesbury for a lovely stay with my sister.
"Mary & Beckie indulging"
07/18/14 Mary13121953 Rochdale, England, United Kingdom
We didn't stay at the hotel but this afternoon we have really indulged in the afternoon tea. The dining room is really sumptuous. Gorgeous looking food, all freshly made and very tasty, and the service was impeccable. We shall definitely be back! Perhaps even stay over as the place looks fantastic.
"Excellent hotel and restaurant made even better by the staff"
07/15/14 Betwsphil Ammanford
We stayed for one night with dinner and breakfast on a Groupon deal. The room was very comfortable and although the bathroom was on the small side everything worked well and met all our needs. The bed was very comfortable and we had a coffee machine which was a novelty. Dinner was lovely with a good set of choices but made even better by the friendly attention we received from the ladies who served us, a real credit to the hotel and they made the evening quite special.
"Champagne Afternoon Tea"
07/13/14 dink12Lancashire Lancashire
We took our Mum for her 85th birthday. The sandwiches, savoury, scones, macaroons and cakes were all really good and the 4 of us were quite full by the time we had a glass of prosecco and pot of tea. Mum was thrilled with her surprise and really enjoyed the experience
"Excellent service throughout....."
07/13/14 POTTSFAMILYCheshire Cheshire
Stayed frid 11thJuly 2014. Booked with Living Social. We stayed in a Club room on the third floor and had dinner and fizz as a package. The room was fabulous,very clean and modern with toiletries, robes and slippers and plenty of soft towels. We came down for dinner and had our fizz on the patio in the sunshine...lovely. Made our way for dinner and was greeted and asked to chose a table, shown the set menu and we chose our meal. Food arrived very quickly and was lovely and tasty. The service was exceptional especially the manager who was extremely attentive. All in all we had a great night stay and would definitely return.
07/11/14 Jonesy1975 Widnes
Stayed at the hotel with my husband and cannot fault any part of it. Staff we're particularly attentive and nothing was too much trouble. Rooms were modern and my husband appreciated the espresso machine. Had evening meal and breakfast and food very impressive. Looking forward to staying again.
"Excellent staff and service!"
07/10/14 VillagersWiltshire Wiltshire
Our family and extended family stayed here while attending a wedding at Samlesbury Hall. We had booked an evening meal for 15 for the evening of our arrival but as we were coming from various parts of the country and due to the horrendous traffic problems that evening we arrived in dribs and drabs. The hotel and particularly the restaurant staff could not have been more accommodating. We were ultimately a party of 21 for dinner which was provided as people arrived . We were in a private part of the dining room behind a glass screen so didn't feel we were imposing on the rest of the diners. We were offered the same facilities for breakfast which was wonderful as we were able to catch up with family. Many of us were booked in for two nights and more wedding guests joined us for the second night. I could not fault the service, efficiency and pleasant manner of all the staff. The rooms were comfortable , clean , newly appointed and the beds were amazing! I even checked under the sheets to see how they had achieved such a comfortable bed.... a really good mattress and a lovely soft mattress topper! My husband and I had first stayed at the hotel in March to ensure it was suitable to recommend to family and friends for staying somewhere local to the wedding venue. On that occasion we were also completely satisfied and it seems the hotel is maintaining it's very high standards. Congratulations to the management and all the staff. I would have no hesitation in recommending this hotel.Thank you for making our stay such a lovely family reunion and a very convenient hotel for a wedding at Samlesbury Hall.
"Excellent stay in very pleasant hotel"
07/08/14 Spangles24 Bristol, United Kingdom
We stopped over at this hotel to break up a journey to the Lake District from Bristol. The hotel is very modern looking, and the staff were very welcoming on arrival. The room was very smart with all mod cons you could ask for, including a very nice coffee machine. We had dinner in the restaurant, and the food was of a very high standard, and again staff were very helpful and we could have no complaints about the service. Breakfast in the morning was also very good, with an excellent selection. Would defiantly recommend staying here.
"Super clean and accommodating "
07/07/14 Jessica C
Stayed here for 1 night as was going to a wedding at Samlesbury Hall. Really nice hotel, modern room that was spotless. Shower was huge! Really comfy bed and outside the window was a nice view into fields. Quiet, meaning a goods nights sleep was had. Didn't stay for breakfast but sure it would have been lovely!
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