Isabella Hotel and Suites - Toronto

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The location of this hotel was the best thing about it. The complimentary breakfast was indifferent. The room and bathroom were tiny but clean. The bed was not comfortable. However, the price was excellent considering the location.

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my recent stay at isabella would have been good if i had got the room before the said check in time: 3p.m. the check in time is rediculous, especially foe overseas travelers. though staff was some what cooperative but i found them not calm, rather they looked very irratick about certain things. may be that morning was 'one of those morning' for the […] m. Read more

I highly recommend this adorable little hotel to anyone who is looking for a comfy and affordable room in Toronto!

It is nice little hotel and the location is good, not too far from downtown.

A wonderful little place with attitude, close to downtown and to amentities. I loved staying there! It was quirkily comfortable, and very good value. Breakfast was included which was good. This place delivers what it promises to deliver.

The woman at the counter was extremely helpful and upbeat. The room, for the price, was extremely small and cramped. There was a substantial cigarette burn in the comforter as well. Not exactly a cozy room by any means.

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I thought the price was good and while I had no complaints I would probably try to find somewhere with a little more elegance next time and probably pay a bit more

The hotel was as to be expected for rate, the neighborhood was a little sketchy i felt and it is kinda far away from downtown toronto. The only problem i had was that they hotel doesnt provide parking so I had to pay a additional $15 to park a block away in a non-covered unsecure lot.

I enjoyed my stay at the Isabella even though there were many flaws in the experience. For example, the location is more like two blocks from the subway, not one; housekeeping is not the hotel's strong suit, and the rooms are hardly extravagant. It isn't the Delta, but if you don't expect it to be, you can have a pleasant stay. There is no luggage […] service, but that's one less thing to tip for! You can still leave your luggage for the day (and I did tip for that) although there is no special room for it. The rooms vary in size - I stayed on two separate nights in two different rooms, and found _02 a bit tight (no chair and table even) but _05 was big enough. Both bathrooms had windows, which I loved. Fridge (a real one, not a snack/drink dispenser) and coffee pot were in the room. I had to ask for clean sheets the second night, (but they were very nice about it) and I don't think a vacuum cleaner had been under the bed for a while. But bathroom cleanliness was fine. Breakfast in the lobby is pleasant; nothing special but serviceable and convivial. No charge for calls made from the room. The neighbourhood is nothing to write home about, busy during the day and a bit sketchy but not alarming even late at night. Shopper's Drug across the street. Quiet enough to sleep. Reservations were in order when I got there and there were no extra fees. Read more

Room was way too small and needs major renovating. Bathroom looked to be re modeled and was ok. I inspected the bed before I got into it and upon inspecting the sheets I found two loose hairs (gross) and pen marks all over the sheets. I get grossed out easily which is why I brought my own sheets and pillow covers. The appearance of the room itself made […] me feel itchy. The air conditioning barley worked. I found myself waking up throughout the night due to the heat. Battery was missing for tv control. Room and hallways smelled weird. Elevator fits 2 people, had food stains on the floor and always had an overwhelming smell. I would not stay here again. Read more

Room 101 was apparently a storage or luggage room which very recently was turned into a guest room. It was the only guest room on the ground lobby floor. It was across from the women's restroom. Upon arrival there was no light in the small bed room. Workers clothes & equipment was neatly sacked in a corner. During my stay I could not control the air […] temperature in the room, it remained mostly hot & stifling. The was the best part of the room, it was big, clean and apparently recently installed. Read more

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Hotel Isabella is a make do hotel. It's not the finest or most comfortable, but it gets by. And the staff are super friendly and helpful. Pros - free Internet in lobby and in "suites" - the on-site pub, Gabby's, is great fun - reasonably convenient to the village, Bloor West, and Yonge Cons - a "suite" is just a large room; ours didn't even contain […] a lounge chair, just the desk chair - room furnishings are straight out of motel 6 - housekeeping is not very good (what was that brown mark on our shower curtain?) - there is just one small, slow elevator for the whole hotel, and lots of stairs in unexpected places, like the main entrance I'd stay here again if it were my only option at a reasonable price. But, there are many places in Toronto that I would choose over the Isabella if any of them have rooms at good prices. Read more

Hotel staff were friendly and efficient. The hotel was quite clean and perfectly fit our needs. The one down-side was that the AC was not working properly in our room so it was warmer then we would have liked. Parking was not available at the hotel but was just around the corner, and was cheap by Toronto standards.

The hotel overall was okay. The front desk women was not very polite and the fact that I had reserved parking and when I arrived they told me that there was no spots available was a disappointment. The area looked a little shady at night. For the price it was okay and having a continental breakfast included was a plus.

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This hotel was an alright place to stay. You must ask about parking when you make your reservation! Or else, you must find a parking structure which is very costly. The room was very, very small but do-able. The staff was friendly and willing to work with you.

Room was small but comfortable and decently outfitted. Great hot water. A little noisy outside one of the evenings, perhaps from closing time of the bar/restaurant in the basement. Nearby a metro station (which unfortunately doesn't open until 9am on Sundays) and a nice walk to the university and even downtown (if you are a walker). Continental breakfast […] could have had a little more choice. Read more

An affordable place, that isn't in downtown, but is near most things. It's convenience to the subway stop and several local pubs was what I liked the most. It's a cute place, but not the best in town.

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This hotel is a dive! I knew it wouldnt be anything special but my god! the sheets had burn holes in them (in the non smoking rooms) and the window didnt close so had to listen to traffic all night with the heat cranked. Shower had no pressure , could hardly wash the soap off. Spend the extra $20 and stay somewhere else

It's OK considering it's a low budget hotel.

I could hardly fit past the door to get to the toilet. By my second day I had no water in the bathroom sink and by the next day I didn't have any water in the shower either. I got a simple chuckled 'sorry' and that was it. The walls were also paper thin and you could hear everything going on in the other rooms. Worst hotel experience ever.

The pictures of this hotel are misleading. The hotel had a musky smell and though the bathroom was clean the bed spread had a cigarette burn in it. The neighborhood in which the hotel is located was quetsionable and the hotel staff was tolerable but not friendly in the slightest. The room was small and the elevator in the hotel was tiny and seemed in […] a state of disrepair. The hotel is simply a shabby mess covered in a fresh coat of paint. Read more

Clean and well located hotel. Very well priced.

I am surprised by the negative reviews. My room (605) was clean and bedbug free. The shower room was more than adequate, with a large shower with a window, which was nice. The double bed (I paid for a single) was comfortable, and the bed and bath linen was changed daily. There was no minibar, but a small fridge was avaiable, which was very handy. The […] windows didn't open, but the air conditioning worked well. The room was quiet and comfortable. The room had a chest of drawers but no closet, just a clothes rail. Not all TV channels were available. The free ethernet worked well for the first 7 days of my stay, but there were problems the last day when a new access code had to be entered. The front desk said I had to call Bell DataValet customer service, which was effective, but long. Having free local calls is a plus. The location is fine, just a few minutes from Sherbourne subway station, and on a major bus line on Sherbourne. My meetings were downtown, and I had a nice 20-min walk each day to get there. Breakfast was adequate, with cold cereals, muffins, scones, etc. You could eat at the lobby bar or the adjoining tables, or in the seating area sofas. My stay was fine, but I was paying about half the listed price. The listed price is high for the level of quality. Read more

I just needed a place to sleep and it was affordable and very decent place. Small rooms perfect for 1 person! Available parking made it easy.

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This was a nice stay, staff are friendly and its close to the Tube station. There is a nice resturant attached to the hotel that does good food. I would recommend this hotel. I would not hesitate to come back to stay myself

It was not a fancy hotel but it was clean and close to the subway.The bar and grill downstairs had good food and friendly atmosphere.

Hotel was about a 20 minute walk from downtown Toronto. We were expecting a double room but got a small double bed in a single sized room. Bathroom was clean with a shower, Toilet & hand basin. Again quite small but very clean & appeared fairly newly fitted. Breakfast was continental in the small bar area. Not very many tables. Fortunately were only […] there one night. Read more

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Very friendly helpful personnel. A little out of the way, however,super economical.Room on the small side with a huge shower in the washroom. Close to Shoppers Drug Mart, Dollar Mart and Food stores.Close to Wellesley Subway and great restaurants on Church street. This is all you really need, as you sample all that Toronto has to offer during the d […] ay. Read more

We enjoyed our stay at the hotel. We met some international travellers and had a good talk over a few drinks in the evening. Staff are friendly and helpful. Our only complaint is that the suite wasn't really a suite (we define suite as 2 rooms). It was just a single room with 2 beds, queen and double.

the hotel was good except they didnt tell us they were using r credit card to take 50 dollars more for deposit. i had to wait 4 days to get it back.

walking distance to night life and shops on young

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I was not satisfied with my stay at the hotel. The room was not clean, garbage from previous guests had been left behind. Including glow sticks under the blankets and a rotting salad in the mini-bar/fridge. There were strands of hair in the bath tub as well. When we complained to hotel management, they did nothing to rectify the situation. In fact, […] the clerk at the front desk asked if the salad was ours?! An apology was barely given upon check out for the condition of the room. No efforts were made by the hotel to make sure we left as satisfied guests of the hotel. I would not recommend this hotel. Read more

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The hotel was clean and comfortable, friendly staff, good location. The room was a bit smaller than I expected but overall good value for the price :)