All hotels in Toronto, Ontario, Canada
1 room, 2 adults
You can collect Welcome Rewards® nights here556 Sherbourne St, Toronto, ON, M4X1L3, Canada, ‏‎800-491-6126
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3.3 / 5Good

Score breakdown (from 328 reviews)

Average rating for:

  • Cleanliness
    3.6
  • Service
    3.6
  • Comfort
    3.2
  • Condition
    3.2
  • Neighborhood
    3.5
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1.0 / 5Poor
"the worst hot I ever been in my life. the shower"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Do not even think a bout it to come to this hotel.the room had a very Small window like a toilet windows ,the shower was so Small that you can not move or wash your self, less than 60 x 60 cm .the wifi Internet in this room .was not good ,as in the add the room was supposed to have wired Internet it dose not. The must have a fridge in my package did not have .the room was good for torturing yourself ,like a jail. I DO NOT RECOMEND THIS HOTEL TO ANYONE.
Genuine Hotels.com guest review
6 night family trip Mar 9, 2015
faramarz
US
4.0 / 5Excellent
"Small rooms, but good value."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Small and simple. Rooms are tiny but efficient. If all you plan to do is sleep and shower in a hotel then this place is pretty good especially given the cost. Parking is not ideal, especially in winter. But over-all it's great value for the money. Minimal breakfast is included. The best part for me was that it was quiet and thus it was possible to get a night's sleep.
Genuine Hotels.com guest review
5 night trip with friends Jan 9, 2015
Greg
US
5.0 / 5Outstanding
"Great place!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
It was a great clean and accessible place to stay. It was right next to the village and the price was very affordable. I'd stay there again for sure!
Genuine Hotels.com guest review
1 night trip with friends Jan 2, 2015
A Traveler
US
5.0 / 5Outstanding
"Business Trip or lonely traveller"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The Hotel is good for business trip or someone traveling alone, the room is small but clean and comfortable. It's well-positioned with quick access to downtown with a subway station near it. The access of who come from International Airport is very easy too by subway.
Genuine Hotels.com guest review
7 night business trip Dec 10, 2014
Marcos
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Wonderful place. Easy to get to, friendly staff and guests, and a good value.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
3.0 / 5Good
"hot"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Heat was broken so room was really really hot. Room was incredibly tiny.
Genuine Hotels.com guest review
1 night romance trip Nov 13, 2014
brenda
US
3.0 / 5Good
"Good basement bar"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
Rooms where not so clean Good price for the location
Genuine Hotels.com guest review
1 night trip with friends Oct 27, 2014
A Traveler
US
4.0 / 5Excellent
"Good location, neighbor quiet"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
I would stay again!
Genuine Hotels.com guest review
1 night trip Sep 27, 2014
A Traveler
US
1.0 / 5Poor
"Very poor"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
The customer service is the worst hotel ever, words can't describe it
Genuine Hotels.com guest review
3 night business trip Aug 25, 2014
Charlie Eligwe
US
1.0 / 5Poor
"Nuisance hotel"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Except for the courteous and helpful reception staff and a very good complimentary breakfast there is not much to say about the hotel,I have to say that if the Expedia agent Ms.Florence was honest to say much about the Bar &Restaurant facility attached,I would have gone to another hotel.Sorry to say that everyday night till 2 to 3AM it was a NUISANCE from the people visiting it Laughing ,shouting under the influence of Alcohol.I WOULD NOT REFER A FRIEND TO THIS
Genuine Expedia guest review
Other trip Aug 18, 2014
venkat
US
4.0 / 5Excellent
"The concierge was helpful in getting taxis!"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Loved the restaurant downstairs, good food, helpful reception, Toronto was a clean and safe city
Genuine Expedia guest review
Other trip Aug 15, 2014
Noreen
US
3.0 / 5Good
"Convenient to metro, but very small"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    2.0
The hotel was clean and the bed was comfortable, but our room and bathroom were almost hilariously small. If all you're doing is sleeping there between outings, the hotel is a good deal and is only a couple minutes' walk from the Sherborne-Bloor metro stop.
Genuine Hotels.com guest review
3 night trip with friends Aug 7, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
If you want a clean place to sleep, this was great. It has a sports bar downstairs with very good service. Fantastic location n safe, also across the street a 24 hour mini mart. The girls in the lobby are so helpful n nice. Would stay again for sure.
Genuine Hotels.com guest review
3 night family trip Jun 30, 2014
patty
US
4.0 / 5Excellent
"Unique but comfy hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
If you choose this hotel, be sure to book your parking space before you get there. Otherwise, you will walk two blocks to the nearest parking garage and pay $21 for one night. There is no place to pull-up and unload except for the side street where traffic is busy. Other than the parking, everything about this hotel is pleasing. The room itself is tiny, but the AC works great (probably because of the size of the room) and the bed is comfy enough. Also, our room was incredibly silent despite being in the middle of Toronto. After several nights in noisy motels, my husband and I appreciated a night of restful sleep. The breakfast consists of cereal and muffins, so no hot breakfast here, although there is a restaurant on the bottom floor. Also, no microwave or fridge in our room.
Genuine Expedia guest review
Other trip Jul 5, 2014
Brit
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Stayed here for a few days on vacation. Very nice hotel that's only a couple blocks away from the subway in a nice area. There is a continental breakfast that doesn't offer the widest selection, but it's enough to fill you up for a couple of hours. Overall a good stay!
Genuine Expedia guest review
Other trip Jun 20, 2014
A Traveler
US
1.0 / 5Poor
"Extremely bad hotel"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
Hotel rooms are very small. We weren't told bathroom was not working and when we used it, water overflowed. when we told at reception, they told us to clean our self, light in the room was not working as well. Avoid at all cost.
Genuine Hotels.com guest review
1 night trip Jun 8, 2014
HD
US
3.0 / 5Good
"Had to switch rooms"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
The first room we were given was tiny and awkward. There was only room to get out of the bed on one side (the other was against a wall), there was one tiny window, no dresser. The TV was placed very low on the wall, and there was a standing fan in front of it, blocking the TV partially. (We didn't watch any TV, but this was still quite odd.) The bedside table was more like an end table--it had no base or drawer, just a small table with four legs. But the thing that made us switch rooms was the bathroom door. The room was so small that the hotel had removed the normal bathroom door and replaced it with a sliding, closet-style door. The door was hung wrong and couldn't be pulled over far enough to actually close. It appeared that even if the door could have been pulled over, there still would've been a gap between the outside wall and the inside of the door. The staff was very accommodating switching our room. Unfortunately, we were given the same corner room, but on a different floor. Due to some fluke, this new room at least had enough space to allow for a real bedside table and space on both sides of the bed. The bathroom door worked, in the sense that it pulled over far enough. But to really close (and lock) it, we had to first slide the bolt out, then shimmy the door around for the bolt to slide in. (If there'd simply been a handle on the interior of the door, that would solve the problem!) Location OK, continental breakfast OK, staff nice, but bad design.
Genuine Expedia guest review
Other trip May 27, 2014
GMS
US
3.0 / 5Good
"Smoke in room, got payment credited"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    3.0
Woke up at night; smelled smoke (from cigarettes), hard to fall back asleep, opened windows etc. In the morning they took it very seriously, credited the payment for the hotel. Bad night of sleep, good service.
Genuine Hotels.com guest review
1 night trip May 2, 2014
A Traveler
US
3.0 / 5Good
"Close to subway"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
The hotel is close th subway and must-see sights. It is 15 minutes walk to main street and 5 minutes walk to subway. House keeper was very lazy and my room didn't clean daily. I had report to front desk every time.
Genuine Hotels.com guest review
5 night trip Apr 4, 2014
Lifang
US
2.0 / 5Fair
"Staff rude and inadequate"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Staff gave us two occupied rooms before giving us a room with water marks on the ceiling.....we almost walked in on a man taking a shower.....we requested a late checkout...the staff started calling us telling us we had to leave because they had no notes regarding a late checkout....they must have called us 20 times in 40 min ......
Genuine Expedia guest review
Other trip Jan 30, 2014
sheehan and ant
US
4.0 / 5Excellent
"Nice area"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Good restaurants near by.
Genuine Expedia guest review
Other trip Nov 17, 2013
Mauricio
US
2.0 / 5Fair
"Hotel in Toronto"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
The hotel is not what the add says,..:(.
Genuine Expedia guest review
Other trip Nov 17, 2013
dd
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Pleasant, comfortable, affordable experience. Simple, but adequate continental breakfast. Have stayed here before and would stay here again.
Genuine Hotels.com guest review
2 night trip Nov 8, 2013
Bill G.
US
5.0 / 5Outstanding
"Hit the danforth"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
My girlfriend and I stayed here for one night. We were only in town to see a concert at the Danforth Music Hall, and didn't expect or need much for accommodations. The Isabella was the cheapest around, but the pictures and reviews seemed to tell the story why. However, when we arrived, we were greeted by an incredibly friendly young lady who helped us park our car and gave us directions to the Danforth Center. The loby was whites and silver, and beautifully lit and decorated. The room was the same; it had obviously been renovated recently, with white walls and bedspread, a huge rose mural on the wall, a glass and stone shower, float screen tv, and coffee maker with coffee. This hotel surpassed our American expectations and proved to be a gem and very close to e Danforth Center. We highly recommend it for anyone traveling to go to concerts at the Danforth music Hall.
Genuine Expedia guest review
Other trip Nov 7, 2013
Daniel
US
4.0 / 5Excellent
"Nice cozy hotel in Rosedale"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel was very clean and modern amenities in an old building. It reminded me of nicer European hotels I’ve stayed in. The neighborhood is a mix of old and modern, and quite safe and clean. It also has a 24 hour desk which is nice when getting in late. My trip to the area was to go to a beer fest in Don Valley. I’ve stayed at other hotels in the area, but I think I will stick to this one in the future. It’s quite nice.
Genuine Expedia guest review
Other trip Oct 21, 2013
Ben
US
5.0 / 5Outstanding
"Worth the.price."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Happy with everything. The hotel is, however, a good walk from must-see sights.
Genuine Hotels.com guest review
2 night trip Oct 8, 2013
David
US
4.0 / 5Excellent
"1 minute's walk from subway station"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
Good mattress. Generally no service other than the change of towels upon request.
Genuine Expedia guest review
Other trip Oct 4, 2013
A Traveler
US
1.0 / 5Poor
"Poor service"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    2.0
Hotel has no parking. Rooms are small. Hotel requires 100$ deposit in case of damage to room ! Attendant unable to make card machine work. Result = deposit taken out 4 times of my account. Would not listen until asked him to call his boss...turned out he typed uncorrectly. Unbelievable !
Genuine Hotels.com guest review
1 night trip Sep 25, 2013
Eric
US
3.0 / 5Good
"Cheap but OK."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Very cheap for Toronto and just a 5 minute walk to the subway. So-so neighborhood.
Genuine Expedia guest review
Other trip Sep 28, 2013
Doug
US
3.0 / 5Good
"It was fine."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
It was fine. It would of been great if the breakfast food was a bit better.
Genuine Expedia guest review
Other trip Aug 27, 2013
A Traveler
US
4.0 / 5Excellent
"Nice, cheap, convenient."
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    4.0
This is a nice place. The rooms are small, which doesn't matter if you're going out into the city. The neighborhood is decent, and is a short walk to the subway. My only complaint is that the $15 parking they offer is conditional. The night I checked in, they were full and said to ask again the next day. I opted to pay for a nearby lot instead.
Genuine Hotels.com guest review
3 night trip Aug 22, 2013
Eric
US
5.0 / 5Outstanding
"Toronto Trip"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The Isabella is a quaint and comfortable place to stay. It was really clean and the beds were so comfortable. I would definitely return.
Genuine Expedia guest review
Other trip Aug 17, 2013
A Traveler
US
3.0 / 5Good
"European style hotel in Toronto"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
Not a fancy European hotel, the sort of neighborhood hotel made from an old building using the elements that are present. Clean, neat, variety of other travelers. Nic e staff. My room was a "suite" but had less square meters than a single room. Bathroom very clean and modern. The hotel was fine for me.
Genuine Hotels.com guest review
1 night trip Aug 14, 2013
John B
US
4.0 / 5Excellent
"Good staff and location."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Good hotel to stay is a small hotel good located, metro station near by, the staff was very heapful . The bearkfast is basic but good. The rooms are really small but they have everything you need.
Genuine Expedia guest review
Other trip Jul 29, 2013
Carolina
US
3.0 / 5Good
"not the best, not the worst"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
I was visiting Toronto with a friend, called ahead and requested two beds, but when we made it up to the room, there was only one. were told that was only room available. 18 dollars a day to park in a nearby underground garage, which after a couple days in Toronto, is fair. they didn't have ice. I was told that they only have ice when the restaurant is open. terrible breakfast in the morning. good location, it was close to where we needed to be. nice bathroom, very nice shower. room was extremely small, but adequate. nice little outdoor restaurant. overall, it wasn't too bad. the price was good.
Genuine Hotels.com guest review
1 night trip Jul 9, 2013
A Traveler
US
3.0 / 5Good
"A tiny room, with little to recommend it"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
The staff was friendly and helpful, but the facilities and the room were unimpressive.
Genuine Expedia guest review
Other trip Jul 13, 2013
Ash
US
2.0 / 5Fair
"Somewhat Budget Friendly, Decent Place"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    1.0
The previous reviews were pretty accurate and indicative of what we experienced also. Surrounding neighborhood was pretty questionable but location was within walking distance of upscale shopping in Yorkville and lower scale shopping along Yonge St and going towards College St. We kept walking down Yonge and found Eaton Center shopping and Dundas Square with street performers all around...very nice! The hotel lobby was very nice, free breakfast was decent, but the parking was my problem. You have to have a $100 hold put on your charge card each time you use the parking "key". I've stayed in much nicer hotels and never paid for a key but i understand their dilemma with people losing them. Also, parking is $15/night. Get clean bed linens and change it yourself...ours had hair and crumbs in the bed when we got there, yuk! The room is tiny, but good enough to shower and sleep :-) staff was friendly and helpful too.
Genuine Hotels.com guest review
1 night romance trip Jul 3, 2013
Andra M
US
4.0 / 5Excellent
"Nice little hotel."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel is small but very comfy. The location is very convenient. The room is small but nice and clean. I would certainly stay there again.
Genuine Expedia guest review
Other trip Jul 2, 2013
Marfisa
US
4.0 / 5Excellent
"serves the purpose"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Room was small, bed was comfortable. Service good, staff friendly and helpful.
Genuine Hotels.com guest review
4 night trip Jun 26, 2013
A Traveler
US
4.0 / 5Excellent
"Fun Toronto."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Quiet and clean hotel.. Nice breakfast snacks, The location was great. Just a few blocks from Yonge street.
Genuine Expedia guest review
Other trip Jun 26, 2013
A Traveler
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
College student looking for a cheap hotel. Ignore the other reviews. The hotel is newly renovated and extremely nice and clean. Well worth the price I payed. I was going to a concert at Phoenix Concert Theater and it was a perfect walking distance.
Genuine Hotels.com guest review
1 night trip Jun 12, 2013
A Traveler
US
4.0 / 5Excellent
"Good deal"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We had a good stay at Isabella, very helpful staff, close to subway.
Genuine Hotels.com guest review
3 night business trip May 31, 2013
The GypsyNesters
US
4.0 / 5Excellent
"Great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The staff was really nice though they had no parking for the site. This is a downer but the hotel was great!
Genuine Hotels.com guest review
3 night trip May 25, 2013
Er
US
2.0 / 5Fair
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    5.0
Rooms are small. Sheets are very stained. Needs a nice comforter instead of flimsy blanket.
Genuine Hotels.com guest review
1 night trip with friends May 25, 2013
Cristina
US
4.0 / 5Excellent
"Did not know toronto"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
The hotel personnel were very accommodating, we stayed there in the middle of a remodel, our reservations had problems and the desk personnel made accommodation arrangements for us
Genuine Hotels.com guest review
2 night family trip May 17, 2013
Kathy
US
4.0 / 5Excellent
"Great old hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Staff very helpful . Hotel old but very nice and clean .
Genuine Expedia guest review
Other trip Apr 11, 2013
Joe
US
3.0 / 5Good
"Eh...it is what it is."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    3.0
I stayed for 4 days and was ok with it. If you're looking for modern (in regards to anything a typical hotel has now) then don't choose the Isabella. It's not falling apart, but it's not modern by any means. My room was comfortable. The hallways smelled of over cooked food constantly. The free breakfast they tout is cereal and odd, randomly chosen pieces of toasted bread. On the other hand, if you need to be downtown, on a budget then for the cost consider Isabella. But be ware, parking is off site and cost me $62 for the 4 nights (that's after me refusing to pay the parking attendant $100!). I was also charged $50 for wired Internet service within the room which I was unaware of until I got home and saw it was charged to my card. Wireless Internet is only available in the lobby.... Which isn't a place you really wanna hang out in... Just not 'cozy' It is what it is which is basically a place to sleep. Reminded me of a hostel except I had a private room and bathroom.
Genuine Hotels.com guest review
4 night trip Mar 1, 2013
ECC
US
4.0 / 5Excellent
"Exceeded minimalist expectations"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Exceeded my expectations. Happy to see a restaurant in the basement, staff very helpful. Only stayed one night. Room was small but perfectly adequate for our needs as I am not a demanding traveler. Location was very good and very acceptable. I'd stay again.
Genuine Expedia guest review
Other trip Jan 2, 2013
RLW
US
1.0 / 5Poor
"Worst Hotel Experience Ever"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
Horrific is the only word that comes to mind. I stay regularly at Red Rood and so I'm not a hotel snob. However, I appreciate a mattress that is under 25 years old, an elevator that is free of crud and trash, an entry that has some semblance of a luggage or wheelchair ramp, rather than 2 board loosely laid on the steps, some legal way to check in and have a car...I had to park in a no parking zone and was offered no idea, as if this had never come up before. It was a perfect ending, the last night, as I was attempting to log on the internet (never happened during the last 18 hours I was there), a very distinguished couple came down the elevator, clearly upset and got no understand as they tried to cancel their stay. Not sure what happened, but I sure understood why they were at their wits end. Do not stay here.
Genuine Hotels.com guest review
2 night trip Nov 16, 2012
AHG
US
5.0 / 5Outstanding
"Very good value and convenient to subway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The Isabella was very good for my 2 night need. As a single, the small size of the room was not a problem (though my last time there was with a second person and the room was somewhat cramped). BUT, with one of the lowest room rates in or near downtown, I would certainly return to the Isabella. A simple cereal breakfast was adequate for me and included in the room rate.
Genuine Hotels.com guest review
2 night trip Oct 19, 2012
Bill G.
US
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