Brook Kingston Lodge Hotel - Kingston-upon-Thames

We chose this hotel not to be close to London central, but instead to be close to family who lives in the same area. The hotel wasn't a big chain, but still offered us free Wi-Fi. The big disappointment was that there were no elevators and my mom had a heavy suitcase that she was expected to carry up several flights of stairs with no help whatsoever […] from the staff. Maybe I'm spoiled from having stayed in so many American hotels, but just felt very cheap. Other than that, the rooms were small but comfortable and even had a small balcony over looking a garden area! If you're not fussed about staying *in* London or have things to do in this part of the country, Kingston Lodge Hotel will do! Read more

Genuine Hotels.com guest review

Average hotel, with very friendly service. Free wi-fi was a plus. Hotel needs updating, including the rooms - you can't really state "it's because it's an old English building"...

Genuine Hotels.com guest review

The hotel is cute, cozy and quiet, in a very good position on the bus routes going back and forth from the University of Kingston and downtown Kingston. The staff is very kind, professional and ready to help. Some pieces of furniture need a little upgrade just like the bathroom's faucets which need to be replaced with water mixers. The drain also was […] not working properly. The buffet breakfast is average and so is the cooked one. Read more

Genuine Expedia guest review

I was pleasantly pleased with this hotel... it was clean, had that warm feeling to it, and the staff were very polite, and very professional - yet friendly... The room was very comfortable, not too big, nor small and the bathroom was very clean. From the outside you wouldn't think that there were so many rooms. The Hotel had a bus stop right outside, […] cab service took minutes to get there (I timed mine at 3 minutes - at 11:45pm). All in all, when next I'm at Kingston, I'll definitely book a stay at this hotel... Read more

Genuine Expedia guest review

Hotel is not a huge, very small hotel but nice and comforet holte.

Genuine Expedia guest review

Average

Genuine Expedia guest review

We only stayed for one night having had dinner with friends nearby. The hotel looks good in all areas. We would have preferred to have had prior warning about the wedding party staying there, the younger members of which carried on with their revels until very late (or early!).

Genuine Hotels.com guest review

Stayed in this hotel for a short break in London. The location was great with just a short train journey into London. The train ticket included the full use of the underground and for just £8.90 per ticket this was good value. Staff were very friendly and helpful and the restaurant excellent. Excellent value for money.

Genuine Expedia guest review

everything was perfect , we have had gorgeous days here

Genuine Expedia guest review

The hotel was a small but very friendly and homly atmosphere

Genuine Hotels.com guest review

Helpful & friendly reception staff. Comfortable, cosy room

Genuine Hotels.com guest review

What can anyone expect from a four star hotel? a lot above the average I would say, especially if you are paying. I do not think that we were expecting "over the top" treatment, but have to admit that we were dissapointed with our stay. A pity, because it is a nice enough establishment, however I do not think it is at all value for money

Genuine Expedia guest review

One corner of the bed in the first room we went to pretty much collapsed when we sat on it. It might have been alright to sleep on if most of your weight was towards the head of the bed, but we didn't take that chance. On informing reception, they were extremely apologetic and and found us another room right away. The place is pleasant though does feel […] a little old and worn. Decent value. Read more

Genuine Expedia guest review

Long overdue for a recurb. Decor tired and dated and rather scruffy. Bed more like a trampoline.

Genuine Expedia guest review

comfortable hotel with pleasant staff. dinner good, breakfast a bit average but OK

Genuine Hotels.com guest review

No smoking not sufficiently enforced

Genuine Hotels.com guest review

This was a fantastic hotel. The staff couldn't do enough for us from checking us in at 10:30am after flights from Melbourne and Kuala Lumpar to giving option of breakfast buffet at discounted price if booked within first few hours. The hotel was beautiful, rooms roomy, breakfast great an the free wifi in communal areas excellent! A wonderful old fashioned […] place with up to date service! Read more

Genuine Expedia guest review

Comfortable but a little past its best. The staff were delightful which counts for a lot.

Genuine Expedia guest review

Lovely Stafff, attention to detail. As a lone lady traveller, made to feel welcome and important.

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hyggelig opphold på et koselig hotell. Ikke akkurat nytt og lukseriøst, men sjarmerende med god atmosfære og avslappet stemning. Rene rom. Deilig med kaffekoker på rommet!

Genuine Hotels.com guest review

Bestilling af ekstra opredning var 'glemt' og den seng som blev frembragt var af ringe kvalitet.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review