All hotels in Karon, Thailand
1 room, 2 adults
You can collect Hotels.com® Rewards nights here175 Kata Beach, Koktanode Road, Karon, Phuket, 83100, Thailand, ‏‎800-491-6126
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3.7 / 5Good

Score breakdown (from 44 reviews)

Average rating for:

  • Cleanliness
    3.7
  • Service
    3.5
  • Comfort
    3.6
  • Condition
    3.6
  • Neighborhood
    3.8
2.0 / 5Fair
"Don't Be Fooled By The "Discount" Rate"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
The hotel is not up to the standard expected for the price. The pools are good, but the rest of the hotel is tired and dated. The wifi is poor in some areas and when requesting a double bed recieved two pushed together. The shower was in poor shape and had to be "descaled and cleaned" before working properly. Also, the name has recently changed so cab driver couldn't find it as the Chanalai Flora... Tell them you are looking for the Serene Resort.
Genuine Hotels.com guest review
3 night romance trip Feb 4, 2015
Christopher
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Family friendly with good healthy food .."
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
It was nice sked tk be upgraded as i did not get room as per picture .. Evenyually I was moved to the room I booked .. Pool is small compared to picture .. Food was fantastic .. Very close proximity to main street and beach .. Elevated on the hill so view is gorgeous if on upper pool view level .. Id stay again ..
Genuine Expedia guest review
Other trip Jan 10, 2015
Kat from Syd
AU
4.0 / 5Excellent
"Good location near beach"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hotel has a good location near kata beach and not so far kata noi beach.You can find all kind of services in a few minutes from here and good restorants.Raccomanded for relax and family in general.
Genuine Hotels.com guest review
3 night trip Aug 10, 2014
Massimiliano
AS
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    3.0
Hotel Service needs improve
Genuine Hotels.com guest review
2 night business trip Jul 31, 2014
A Traveler
IE
2.0 / 5Fair
"Lovely staff, great location. Hotel was dated"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Lovely staff, great location. Hotel was dated and the shower did not work very well. Toilet did not flush...
Genuine Expedia guest review
Other trip Jan 12, 2014
cathy
AU
2.0 / 5Fair
"Not the best"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    3.0
Great location. Photos don't come to reality when you turn up. Pool was dirty so couldn't swim. Room not too bad a size and a good location. With a bit of cleaning and hard work it would not take much work for them to get this into a reasonable hotel.
Genuine Hotels.com guest review
2 night trip Jan 4, 2014
Steve
AU
5.0 / 5Outstanding
"serene as it says"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
everything perfect except cable tv reception. security very good and staff great too. going back there tomorrow for two more nights even though I have different hotel prepaid for those nights
Genuine Expedia guest review
Other trip Jul 8, 2013
Dan
AU
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Location is great!Room not small ,but not very clean.We asked if can check out at 12:40,staff without even checking if its available told us to pay.So for me stay was ok,but staff not.Even during breakfast no reaction on you.
Genuine Hotels.com guest review
5 night family trip Mar 24, 2013
Svetlana
GB
3.0 / 5Good
"Great for a night or two, Great location."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    -
Great location! Very quiet and accessible to Kata beach (8 mins walk) Hotel was very nice for the price, although the shower and beds leave a lot to be desired. If you take a right out of Serene resort from Kata beach and walk less than 2-5 mins you can find some excellent cheap restaurants, better food than in Kata at half the price. I think the names were Hui samoi and puen phong (has a thai muay ring in rear of it) Apologies for spelling mistakes of these places.
Genuine Expedia guest review
Other trip Aug 18, 2012
Andrew
AU

The following reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Отдых в Chanalai Flora Resort"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
Здравствуйте. Отдыхали в этом отеле в марте месяце. Выбирали долго и остановились на этом отеле. По прибытию порадовало быстрое размещение чего не скажешь о самом номере. Нас поселили в комнату 4306 если не ошибаюсь, это крайняя на третим этаже. Номер мягко сказать сразу расстроил и еще больше когда в шкафу обнаружилась какая то плесень с паутиной или может гнездо какой то живности, в номере пахло не очень приятно и тянуло сыростью. Пришлось обращаться в администрацию чтоб поменяли номер. Поменяли на номер 4103. В этом номере мы и провели две недели отдыха. В целом номер не плохой, если бы еще получше убирали, а именно вытирали пыль на полу под кроватями было бы гораздо лучше. Обслуживание номера первую неделю было не удобное, убирались после обеда, потом наладилось и уборка проходила с утра. Что касается территории то она хорошая, нормальный бассейн и нет жестких рамок его использования. Купались и ночью. Персонал приветливый и доброжелательный. Порадовал и вечерний ресторанчик, все достойно. Так же место расположения отеля очень хорошее, все в шаговой доступности. Море в пяти минутах ходьбы и хороший пляж. Думам еще раз бы отдохнул в этом отеле. Цена качество. На 3+, вполне достойно.
Genuine Hotels.com guest review
14 night romance trip Mar 10, 2015
Alexander
RU
4.0 / 5Excellent
"Dejligt Hotel"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Vi havde et dejligt ophold, det er dejlige værelser, morgen mad er ok, men personalet er frygteligt dårligt uddannet, selv den mindste besked på engelsk kan være lidt af en prøve, specielt står der helt unge i Poolbaren der overhovedet ikke forstår engelsk. Pool håndklæder er svære at få skiftet, da det er rengørings folkene der skal gøre det og de kommer ikke før man er gået i pool eller på stranden. Normalt kan man få de brugte afleveret og få et nyt håndklæde evt. ved pool eller et centralt sted.
Genuine Hotels.com guest review
14 night trip Mar 7, 2015
Gunnar
DK
2.0 / 5Fair
"Find another hotel"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
The staff at this hotel was not good. They do not know what service is and the hospitality that was really bad. It takes 3 minutes to walk down to the beach but the area was a little disappointing outboard. The hotel does not look as nice as the pictures but okay.
Genuine Hotels.com guest review
3 night romance trip Mar 10, 2015
Jimmy
SE
4.0 / 5Excellent
"Bassengene gjør dette til 3 stjerner"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Mye maur på badet! Sengene var gode. Vi bodde i den eldre delen av hotellet. Litt dårligere renhold på rommet enn vi er vant med ved dette hotellet. Frokosten er bra. Personalet er hyggelige og hjelpsomme, selv om de ikke forstår alt du sier på engelsk. De forsøker! Bassengene er bra. Både i høysesong og lavsesong har vi fått senger ved bassenget. Det er ganske stor plass ved bassengene. Det er mye trapper på hotellet, litt heiser, men trapper for å komme til de. Dette er ikke hotellet for barnevogner eller dårlige knær!! Beliggenheten er helt topp. Rett over veien er det en kjempekoselig bar (Griffin Bar). Restauranter, barer, shopping og massage er et steinkast unna. Ca 3-4 min til Kata Beach og ca 15 min å gå til Kata Noi Beach. Taxi/TukTuk rett ved hotellet.
Genuine Hotels.com guest review
20 night romance trip Feb 7, 2015
Gina
NO
3.0 / 5Good
"Bra läge."
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
Renligheten var inte den bästa på rummet, smutsiga sängkläder och badlakan. Kunde vara mera variation på frukosten.
Genuine Hotels.com guest review
14 night romance trip Feb 18, 2015
A Traveler
SE
3.0 / 5Good
"Ei neljän tähden tasoa"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Sijainti kiva, lähellä rantaa, tosin toisessa päässä rantaa paremmin ravintoloita ja ostosmahdollisuuksia sekä halvemmat hinnat. Suihkusta ei tullut lämmintä vettä. Varasin huoneen aamiaisella mutta heidän mukaansa se ei kuulunut hintaan. Aamiainen oli reilusti ylihinnoiteltu ja huono.
Genuine Hotels.com guest review
3 night romance trip Feb 27, 2015
Hanne
FI
4.0 / 5Excellent
"Bra"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Tyvärr inget bord med stolar i detta stora rum. + pall till resväskan. Mycket trappsteg.
Genuine Hotels.com guest review
14 night family trip Feb 15, 2015
A Traveler
SE
5.0 / 5Outstanding
"Skønt hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
God beliggenhed, fantastisk smilende og venligt personale. Dejlige værelser. Hotellet ligger tæt ved byen og ikke langt fra stranden.
Genuine Hotels.com guest review
6 night family trip Feb 11, 2015
Jens
DK
5.0 / 5Outstanding
"Hyvä kokonaisuus !"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
7 yön oleskelu mukavassa ympäristössä. Hotellihuone oli iso ja uudehko sekä parvekkeelta hieno näkymä rannalle ja altaalle. Allasalue oli isohko ja jaettu kahteen uima-allas osioon. Hyvä sijainti, hyvä allasalue ja hyvä aamiainen. Tähän mennessä paras kokonaisuus hintatasoonsa Kata Beachillä..
Genuine Hotels.com guest review
7 night trip Jan 26, 2015
Mika
FI
5.0 / 5Outstanding
"Très bon hôtel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Très bon hôtel bien situé dans une ville un peu trop chère à mon goût (kata beach) !!
Genuine Hotels.com guest review
2 night trip Feb 2, 2015
damien
FR
3.0 / 5Good
"aika kulunut hotelli"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Huone oli todella pieni, kulunnut ja tunkkainen, eikä siivoojat automaattisesti vaihtaneet lakanoita vaan siitä joutui erikseen pyytää. Aamiainen oli hyvää mutta langaton internetyhteys ei toiminnut kunnolla huoneessa, vaikka niin mainostettiin. Erittäin ystävällinen henkilökunta. Pienellä pintaremontilla asiat saisi kuntoon, ja ilmeisesti tällainen oli menossa, niin toivon mukaan asiat muutuvat pian.
Genuine Hotels.com guest review
6 night romance trip Jan 19, 2015
Sara
FI
3.0 / 5Good
"利便の良いホテル"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
ビーチ、レストラン、マッサージ、両替など便利な場所だった。 ホテルの規模の割りにプールが、狭い。 ホテルの名前が、旧名前のままだった。
Genuine Expedia guest review
Other trip Jan 13, 2015
HIRO
JP
3.0 / 5Good
"Middel og meget mat"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Det er i hvertfald ikke et nyt eller skinnende hotel man kom frem til men sødt personale der med deres stole smil svarede efter bedste evne på spørgsmål ( som de måske vidst nok forstod ? ) Internettet var da til at finde ved poolen og på voers terrasse, meeen du skulle ikke regne med det indenfor selvom det skulle være tilgængeligt. Ost var ikke noget du kunne opdrive på morgen buffeten med mindre du spurte og betale ekstra for at få det i omeletten. håndklæder til poolen, Du fik 1 per person som var en medium størrelse og du skulle selv find rengøringen, et eller andet sted på hotellet for at bytte det våde fra dagen før. de gjorde jo rent mens det blev brugt - men de byttede med et smil.
Genuine Hotels.com guest review
1 night trip Oct 19, 2014
Chilli
DK
4.0 / 5Excellent
"Hotel agradável e confortável"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hotel agradável, com quarto confortável e boa higiene. O espaço envolvente, piscinas e jardim são bonitos e estão bem cuidados. Os funcionários são muito simpáticos e prestáveis. O único grande problema que detectei foi o facto da rede wi-fi do hotel funcionar mal, tinha de ir para a varanda para ter internet porque dentro do quarto a qualidade do sinal era muito má.
Genuine Hotels.com guest review
6 night romance trip Oct 9, 2014
Lucia
PT
4.0 / 5Excellent
"ビーチに近く猫も可愛く、清潔なホテル"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
ホテル内をネコが散歩するほど静かで、素敵なホテルでした。 黒ジャケットの女性は愛想悪いですが、オレンジポロのスタッフはとてもフレンドリーです。
Genuine Expedia guest review
Other trip Sep 27, 2014
hide
JP
4.0 / 5Excellent
"대체적으로 훌륭"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
얼리 체크인 비용이 지나치게 비싼 리조트. 가격대비 질은.훌륭함. 카타비치까지 가까우며 조금 걸어나가면 식당 등 술집이 다수 있어 편함.
Genuine Hotels.com guest review
7 night trip Aug 31, 2014
A Traveler
KR
4.0 / 5Excellent
"très bon rapport qualite/prix"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Hôtel très bien placé et staff qui se met en 4 pour vous. Je recommande !
Genuine Hotels.com guest review
4 night romance trip Jul 18, 2014
flo
FR
4.0 / 5Excellent
"Bon rapport qualité/prix"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Chambre en rez de chaussee donnant sur la piscine : bon plan pour profiter de la piscine tout en ayant un accès aise a sa chambre. Le buffet du matin est tres bien. La plage est a 3 minutes a pieds. Pour eviter les restaurants a touristes, prenez a droite en sortant de l'hotel et marchez 10 bonnes minutes : les prix sont 2 fois moins chers et meilleurs !
Genuine Hotels.com guest review
1 night romance trip Jul 17, 2014
flo
FR
4.0 / 5Excellent
"Godt hotel ikke langt fra stranden"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Godt hotel hvor der ikke er meget støj, men alligevel tæt ved bylivet og den dejlige strand. Personalet er meget venlige og altid med et smil.
Genuine Expedia guest review
Other trip Mar 20, 2014
Hanne
DK
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    4.0
Det som var bra med servicen var att de bar väskorna. Annars var de dåliga på engelska, hade inte koll om transfer eller några priser i baren. Men de var inte otrevliga iallafall. Stora fina rum med bra sängar. Men speglar, kakel och fönster var kalkiga och fettiga, de tvätta dem inte heller. Frukost helt okej dock hade ingen ost och baconen var kalla.
Genuine Hotels.com guest review
3 night trip with friends Feb 13, 2014
Julia
SE
2.0 / 5Fair
"Sentrumsnært men elendig service"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Et temmelig slitt hotell med elendig service. Dårligste 3 stjerners hotell jeg har vært på i Thailand. Ikke mange smilende ansatte. Veldig trege med å rydde frokostsalen. Sitter ved 6-8 mannsbord med rester etter andre stående gjennom hele måltidet. Mye å velge mellom, men man savner fort pålegget hjemme. Varm mat er litt uvant i mange dager til frokost. Renholdet greit nok på rommet, men er ikke så pirkete på ferie. Krydde av russere der. Ca 10 min å gå til stranden. Måtte gå litt langs stranden for å fa solseng. Må være tidlig ute og i tillegg er det flere hoteller som har egne senger som er kun for gjester. Bestilte kun dette hotellet pga prisen og beliggenheten. Ville være i Kata på nyttårsaften. Og 2 dager før var det ikke mye å velge i til fornuftige priser. Dårlig med TV kanaler på engelsk. Kun nyheter og 1 kanal som viste engelsktalende filmer. Men man er vel mer borte fra rommet en på. Grei nettforbindelse. Ikke heis i bygget vi hadde rom (4203) men heldigvis var det i 2 etg. Fikk hjelp med bagasjen. Var heldig med utsikten. Noen rom så ut til å ha utsikt rett i betongveggen til andre bygg. De skal få pluss for at man får 2 flasker vann hver dag uansett om det er tomt eller ikke. og at flaskene er i plast. Lettere å ta med ut. Men uansett så kommer vi garantert ikke tilbake til det hotellet.
Genuine Hotels.com guest review
3 night romance trip Dec 30, 2013
Heidi
NO
4.0 / 5Excellent
"Centralt!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Väldigt mysigt hotell men ändå nära till allt i Kata om man vill ha allt! Bra frukost och service.
Genuine Hotels.com guest review
4 night trip Dec 3, 2013
Johan
SE
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Fick två enkel sängar istället för dubbelsäng som jag bokade även mina vänner ,dom sa att det fanns inga lediga rum med dubbelsäng.vi hade bokat 2 1/2 månad innan och på bokningen fanns det dubbelsäng jag har ju betalat för dubbel säng, ska inte äkta par få sova tillsammans. Mycket dålig!! Och serveringen p frukosten var ursel, fattades hela tiden något .dom plockade inte bort disken från bordet med detsamma utan lät det ligga kvar ibland fick man be om bestick, ochmat som inte fyllts på. Värsta var en morgon när vi såg en av personalen stå och kamma sitt långa hår i en kvart vid buffén , då gick en av våra vänner fram och sa att det där var inte ok.
Genuine Hotels.com guest review
14 night trip with friends Nov 19, 2013
Anuska Anna Joza
SE
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Utmärkt läge bra service och bra sängarInternetservice borde kunna förbättras
Genuine Hotels.com guest review
3 night family trip Oct 28, 2013
Göran Karlsson
SE
5.0 / 5Outstanding
"A fantastic resort with good price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel is located 5 minutes walk to the beach. The room is really spacious and clean. Strong air condition and good bathing facilities. It has a small pool in the middle, big enough to hold 10 people. Really nice breakfast, I would definitely return.
Genuine Hotels.com guest review
4 night family trip Jun 22, 2013
greatfall
HK
4.0 / 5Excellent
"おおむね良い"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
雨季で安かったので、価格との兼ね合いで良いとしました。乾季の価格ではどうなのでしょ? 朝食付きでしたが、価格からするとこんなものでは?ただ気になったのは、中国系の団体客です。 にぎやかで騒がしいのですが、夜到着して泊まって朝食食べて出発ですから、タイミングをずらせば好いことかも。
Genuine Expedia guest review
Other trip Jul 12, 2013
A Traveler
JP
4.0 / 5Excellent
"Lugnt och familjevänligt"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Lugnt och fint hotell med ett par minuters promenad till stranden, två pooler på hotellområdet. Nära till restauranger och shopping. Plus för Två gratis flaskor med vatten varje dag på rummet. Trevlig personal, bra frukost!
Genuine Hotels.com guest review
5 night trip with friends May 15, 2013
Johanna
SE
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
3-stjärniga Serene Resort motsvarade mycket väl våra förväntningar. Vid bokningstillfället önskade vi ett rum på markplan med terrass. Vi fick ett rum på 4:e våningen... Hotellet var helt fullbokat men personalen försökte verkligen hjälpa oss med ett byte. De två första nätterna fick vi ett rum på 1:a våningen och resterande 8 nätter fick vi exakt det rum som vi ville ha (2102) Helt perfekt för oss! En egen liten terrass och några steg till det fina övre poolområdet. Väldigt enkelt och smidigt att nå rummet via altanen, skönt att slippa alla trappor och hissar! WiFi finns enligt hotellet bara att tillgå vid receptionen, men det fungerade faktiskt riktigt bra i vårat rum. Städningen på rummet var helt ok, har inget att klaga på. Vi var 3pers i vårat rum och varje dag fick vi 4 vattenflaskor gratis. Mycket bra att det var plastflaskor och inte glasflaskor som på många andra hotell. Frukosten var också till belåtenhet. Fanns ett par olika brödsorter att välja på. Yoghurt med olika flingor, lite olika frukter, en kock som stekte ägg el omelett osv. Hotellet ligger upp efter en backe och därmed blir det ju många trappor och avsatser. Om ni är 3pers boka isåfall ett Deluxe rum som är aningen större än Superior. Det var väldigt trångt med extrasängen i det första rummet vi hade (1105) Betydligt luftigare i det andra. Som sagt, vi är mycket nöjda med Serene Resort som vi bokade till ett bra pris! Rekommenderas!
Genuine Hotels.com guest review
10 night family trip Mar 24, 2013
Monica
SE
4.0 / 5Excellent
"Расположен близко к пляжу"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
В отеле отдыхала 10 дней. В целом впечатление не плохое. Номер очень просторный, убирали каждый день. Правда просила с видом на бассейн, но дали с видом на джунгли)). Тоже не плохо, зато тихо. Кондишен конечно шумноват, но к этому привыкаешь. Завтраки обычные: ничего особенного, но голодным не останешься. В отеле есть два бассейна, вполне пригодны для купания если лень идти на пляж. Пляж Карон бич находится в 3-х минутах ходьбы, но он почему то стал напоминать Сочи в разгар пляжного сезона)). Я ходила на Ката Ной, идти дольше но оно того стоит! В общем впечатление хорошее. Отличное соотношение цены и качества.
Genuine Hotels.com guest review
11 night trip Mar 16, 2013
Светлана
RU
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Serene resort var ett väldigt fint hotell med hög standard och bra service. Hotellets läge var toppen, nära till både stranden och utelivet. Perfekt hotell för både de äldre som vill ha det lugnt liksom kompisgänget som vill ha lite mer drag.
Genuine Hotels.com guest review
Romance trip Mar 19, 2013
Amanda
SE
4.0 / 5Excellent
"Prisvärt hotell"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Väldigt bra hotell för pengarna. När till stranden och massa restauranger. Största nackdelen är att det var väldigt långt mellan lobbyn och vårt hotellrum.. Mycket trappor och 2 hissbyten eller mer trappor. Men fördelarna övervinner.
Genuine Hotels.com guest review
Trip with friends Mar 14, 2013
A Traveler
SE
3.0 / 5Good
"Hadde det helt ok på Serene Hotyel."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
Helt ok til prisen.
Genuine Hotels.com guest review
2 night trip Feb 16, 2013
A Traveler
NO
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Vi var rigtig godt tilfreds med at bo på Serene Resort, tæt på byen og tæt på stranden. Det eneste jeg var træt af var alle de katte der susede rundt mellem bordene når man skulle nyde sin udmærkede morgenmad. (Jeg hader katte).
Genuine Hotels.com guest review
14 night family trip Jan 23, 2013
Mona
DK
4.0 / 5Excellent
"fint hotel med perfekt läge"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Ligger perfekt i kata närma stranden och närma centrum. hotelet är riktigt frächt och städningen perfekt. Jul showen var inte mycket ha dock var inte ens svensk julmat till och väldigt dyr. Annars vi rekommendera detta hotel som ni ska till kata!
Genuine Hotels.com guest review
1 night trip Dec 21, 2012
micke
SE
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
8 night family trip Mar 6, 2015
Patrik
SE

TripAdvisor reviews for Chanalai Flora Resort

Overall rating:Based on 206 traveler reviews

Most recent traveler reviews:

Overall Rating
"Amazing and friendly staff "
03/26/15 Moe A Dublin, Ireland
We stayed there for one night , nice hotel helpful staff and clean . I will definitely go back there again .. I recommend this place for everyone . It's just 5 mins from the beach and there is a massive market around the place if you wanna buy or eat something ..
Overall Rating
"Great hotel at a great price."
03/23/15 jimmyjames6600 Shillong, India
We happened to book this hotel last minute and by chance as Kata beach was not in our itinerary. We had to go to Bangkok the next day and needed a place to stay. Found this hotel on the map and followed it. Was very impressed with the place and the services and amenities that they provide for a good price.
Overall Rating
"excellent value for money"
03/05/15 luca m London, United Kingdom
we got a good deal upon check in and was excellent value compared with the hotel on the area. Abundant breakfast and very polite staff. We recommend for families and couples. Very close to the beach and restaurants. Kata beach is a bit too crowed but if you rent a scooter you can find nice places for snorkeling close-by and relax. Room was cleaned for the thai standard but bear in mind you may find inside ants, not a full service every day but still acceptable. The resort met our needs.
Overall Rating
"best hotel in kata"
02/24/15 elisabeth654 Sweden
good location good staff lovely room will go back next year have been in thailand meny times but this is the best hotel ever. friendly and helpful hotel staff and the breakfast was delisious. only 2 minutes walk to the beach. lisa from sweden
Overall Rating
"Worst experience ever"
02/20/15 Serhan T
We had to pay for an airport pick up transfer that we didn't use which cost 1.200 baht. we were asked to pay 25 baht for a piece of lemon. wifi sucks too didn't work for many hours. pool is dirty and service is horrible. long story short we will never come here again and don't advise to anyone.
Overall Rating
"Holiday in Kata"
01/22/15 Tomas K Strömstad, Västra Götaland, Sweden
This is a good hotel and I had a great time there in Kata. I had a super superior room with pool acces in the new part of the hotel (7 Nights). I Have been in Kata and Karon before but this was the first time here on this hotel. Will I stay here again ? Yes for the price we pay 2390 bath a night with breakfast I will. We was 2 person and we both love the pool area.
Overall Rating
"Lovely"
01/15/15 JulietT1976 Cape Town Central, South Africa
We stayed at the Chanalai Flora Resort or also known as Serene Resort from the 29th Dec for 2 nights. We arrived at the hotel about 10am after traveling with a young child for 30 hours. We were exhausted. Reception told us our room was not ready. Our room was only ready at 3pm, this was very annoying as they could see we were tired etc. We stayed in a super deluxe room and the room was clean and big size. We had a nice balcony and we were on the quiet side of the hotel which was peaceful. The swimming pool was great. The staff around the pool were unhelpful as they could not understand English. Even if you pointed on the menu what you wanted, they still got it wrong. Breakfast was not good at all, the food was not of a good standard. When checking out the receptionist made us pay for two small hand towels which she said we dirtied. I told her they just needed a wash and assured her it was fine. But still i had to pay 350Baht for 2 very worn tiny hand towels which was unnecessary and made us leave the hotel with a negative feeling. Reception definitely needs to be improved as they were unhelpful at check in as well as check out. But the hotel is situated great, walking distance to everything. And the hotel looks stunning at night with all the lights. Also great wifi access all over the hotel.
Overall Rating
"Nice place, with great location😃"
01/14/15 MJakobsen Denmark
We just stayed at Chanalai floral resort, 31/12/14 -13/01/15. We really likes the place, Big rooms with a perfekt balcony, from which we had a fantastic view😃😃 5 min walk to the Beach, and restaurants. The hotel have a little restaurant, who makes really Nice food, to a god price😃😃 We Will love to og back 😃
Overall Rating
"Cleanliness is less than average"
01/05/15 SweetAnne200 Sydney, Australia
Our first impression if this hotel is really good. We arrived a bit early than 2pm(1:45) for our check-in. We have been told to wait 45mins for room cleaning. Then its ok, time passed by and we are told again and again to wait more time. Its very frustrating I have a toddler crying,tired and restless yet they don't understand. Same as check-out its very slow processed. Food is not that exciting and also phone wasn't working properly. We ended up on 2 single beds instead of a couples room. Yet Im happy that they provide cot for my toddler but then the locked is not holding properly. What a luck during our stay at this place.
Overall Rating
"Great location, friendly staff"
12/10/14 florecita N Kharkiv, Ukraine
Wonderful impression overall. Some travelers were complaining that the hotel was less than they expected but I loved it! Check-in and check-out were fast, the staff was always polite and friendly, the room was cleaned and linen and towels changed every day. Breakfast was standard for this category - some hot food, they cook eggs and bacon right there in front of you, some drinks, fresh fruit and a bit of pastry. I can't say it was the best breakfast but they're definitely trying to make the best of what they have. The hotel has two swimming pools which were always clean, though the Jacuzzi would turn off unexpectedly in the middle of the day and then turn on again. It was really nice of the staff to leave a little float and a pool ball at the pool so the kids could play with them. The location is amazing! It only takes a couple of minutes to walk to the beach, which is really nice and clean, beautiful turquoise water and some water sports too - boats, kayaks, surf boards etc. There are two PADI training centers very close to the hotel - one right in the street and one at the beach, but I haven't checked them out. Lots of restaurants that offer fresh seafood dinners with free salad bar. We didn't really like the hotel's breakfast coffee but found a wonderful Italian coffee shop right down the street called Italian Job - a nice little place ran by two lovely Italian sisters who were super friendly, and the coffee was good. Definitely recommend if you're down-to-earth like me and aren't looking for a luxury 5-star experience. Oh, please bear in mind that the lobby doesn't have scales, so you'd have to find another way to weigh your suitcases before leaving. Have a good trip!
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