"Close to the beach and shopping mall"
It was amazing hotel. Room was amazing but shower room wasn't convenience. Shower room look like high school designer.Genuine Hotels.com guest review
Staff was not overly helpful. Breakfast buffet was excellent. Slow hotels service in generalGenuine Hotels.com guest review
"Way to scam your guests!"
I came to Samui for my honeymoon and figured that at $500 per night I would be getting a quality experience. WRONG! Instead, the hotel and its illustrious staff decided to scam me the second i walked through the front gate to check in. Upon check in I was presented with a bill for the full price of the stay. When I examined it, it was $480 dollars higher. […] Putting aside the fact that I was asked to prepay my stay, I could not comprehend the extra charges. Ahhh, that they said: That's for your New Year's Dinner at $240 a person. I proceeded to tell them that I already had New Year's plans and did not wish to participate in their festivities. They responded that this this dinner was COMPULSORY and that I would not be able to check in without buying it. Never in my life have I been forced by a hotel to buy dinner, much less such an absurdly expensive one - you can get a decent meal in Thailand for 50 bucks. After being relieved of these funds, i was shown to my room which had a mattress hard as a rock, providing me with the privilege of twisting and turning all night, wondering how this hotel is allowed to simply scam its guests. Thanks Chaweng Regent!! Read moreGenuine Hotels.com guest review
Very comfortable hotel. Personnel is very courteous and willing to assist to accommodate peoples requirements. Great events particularly the romantic dinner at the sea, you get your price worth.Genuine Expedia guest review
"Terrible resort, but great location to downtown"
I booked this as part of Expedia's package deal. Although I flew as a single passenger, I booked the hotel as two staying. I was charged for two instead of one. The hotel was considered on the older side. The "deluxe" room I got was decent. However, when we attempt to take a romantic bath, the bathtub was disgusting! There were black tar like substance […] in it. The shower head in the bathtub was broken and so was the shower. The water pressure was very low. (Means they did not clean the head in a long time, mineral got into it) The hotel charges for everything. There were no free-wifi although it was part of the original expedia package. When I needed to make an emergency international phone call, the hotel had to open my phone line in the room. Told me It will take 5 mins, but ended up working 7 hours later. When it finally worked, I was charged 100 baht/min. Because I missed the first night of staying due to airline issues, the hotel manager approved that I could have late stay on the last night since I didn't stay for the first night. I was suppose to be able to stay until at least 7-8pm. Instead, when I came back on my last day at 3pm, the front desk pointed at me, using her fingers to pointing at me to come to her. This was VERY disrespectful. When I explain the situation, she started to raise her voice, and was extremely rude. This is not a good way to want a customer to ever return againWhen I got to my room, I found my the door open, with noone nearby! Read moreGenuine Expedia guest review
Spent a pleasant long weekend at this property and the overall experience was good. Great breakfast and lovely setting.Genuine Expedia guest review
"Good, but could use improvement"
Overall not a bad place. It seems like they were having problems with their reservation system that weekend and there was a problem booking me in my original room so I spent the first night in an alternate room before moving to the correct room. The staff provided me with a coupon for a free meal at one of the restaurants as compensation. I found the […] staff very attentive and made moving between my rooms very painless. The resort overall is dated. The bathrooms in both rooms I stayed do need a renovation but were otherwise functional. Despite the dated appearance and older finishings my rooms were very clean and otherwise well kept. The main restaurant is so-so. Breakfast buffet is included with most rooms so not much to complain about there. The prices are a bit high so depending on what you are looking for it maybe better to go out. The biggest strength of this place is the location. It's right on a decent stretch of beach as well as loads of bars, restaurants, shops and other nightlife. The resort has it's own car/bike rental kiosk which I highly recommend using because if you are staying at the resort you don't have to hand over your passport. Getting a motorbike/scooter is the way to go on Samui. Value is good, but if they would renovate the rooms and improve the food quality in the restaurant they would have a facility that rivals any of the big name brand resorts. Read moreGenuine Hotels.com guest review
"Central hotel to Chaweng beach area"
The hotel is centrally located in the Chaweng area with convenient walking access to small shops, restaurants, and, if you have a hankering for fast food, you'll find a few of those places as well. Scooter / moped rental from this location is convenient and you'll have easy access to popular local restaurants and other beaches on the island. Found the […] room itself to be conveniently located close to the beach, but didn't care for the proximity to the hotel's pool (directly next to it). The room was in pretty good shape: firm bed, good size bathroom, decent a/c, and a big fan to beat the heat. Didn't care much for the sounds of nearby partying at 4am, but as a light sleeper, a pair of earplugs remedied this nuisance. The hotel breakfast was great, with a good variety of options, including fresh breads, croissants, fresh fruits, and made to order omelettes / eggs. I would recommend this hotel to friends if they want a centrally located hotel in Samui. Read moreGenuine Hotels.com guest review
"Beautiful Resort nestled in busy city center"
Although this resort was right in the middle of the busiest section of Ko Samui, it was very peaceful and included everything one would need should they decide to not leave the premises. The staff was extremely courteous and helpful, the grounds beautifully manicured, the restaurants delicious and the beach bar quite fun. There are two pools, complimentary […] chairs and umbrellas on the beach, and also a spa and gym. I did see a few children although mostly couples. I was there by myself and felt very comfortable as it was easy to meet people. Read moreGenuine Hotels.com guest review
We were very pleased with the Chaweng. It is a beautiful property. The staff were polite and helpful. Great breakfast. Fun beach. 2 beautiful pools. Our room was a bit of let down from the pictures on line. We were given rooms toward the front of the hotel near the lobby. They were in the only building that didn't have a nice view of something (garden, […] pool, or beach). The room didn't look nearly as beautiful as the pictures. That said it was very comfortable and we enjoyed our stay. Read moreGenuine Hotels.com guest review
The hotel in general is really nice. The main problem is that I didn't get the room type I booked! I booked a more expensive one according to the room description (room location and room size) and price and found myself in a different room, smaller, with no bath, and with no view (which were all in the room I booked) which I could book in lower price. […] after I complained they told me they are "fully booked"...and when I asked for an email to send complain to, they gave me malfunction email address...(I asked the person from the hotel to print the email address so it is not that I was mistyping it...) Read moreGenuine Hotels.com guest review
"Wonderful Hotel-not so good beach"
It truly was a beautiful hotel. The pictures do not lie! Our room was so beautiful. The grounds were beautiful!! The beach was not my favorite.Genuine Hotels.com guest review
"Stay in May ..."
Our stay (a couple) was only for two days in early May, but it was very pleasant. The room and location was very good - within walking distance of shops, restaurants and sights. The staff was exceedingly nice and helpful. Not a five-star hotel, but certainly an excellent value for the price.Genuine Expedia guest review
"Regent a good upscale step from the Ark Bar"
Breakfast a highlight, as is the total surround: lush gardens, great pools, excellent staff. Rooms (or at least our room) was a bit worse for wear and smaller than we anticipated. (light fixtures needing repair, shower draining to the tub surface then to the floor) But all in the spirit of a beach environment. Wish that internet were available for free […] in the room as it is at the Ark Bar. Have stayed at the Ark Bar down the street, and recommend both, this one if needing a touch of class, calm and a great breakfast. Read moreGenuine Expedia guest review
"Expensive for the room received."
I do not think the room was worth the rate I paid at this hotel. It was nice, but for the cost, I would have expected a better/larger room. I thought that the Superior room would be better than the Deluxe room, but one of my friends had the Deluxe room and it was a much larger, better room.Genuine Hotels.com guest review
The hotel was everything we expected. The room was a little bit small for the three of us but we were provided with an extra mattress for our child. We were 100m from the beach and it was kept in good condition. The hotel is in an excellent location with coffee shops and markets just outside. Lots of families stay here and they are good with children. […] The buffett breakfast is excellent with no complaints. Overall we were very pleased with our stay here. The weather wasa bit cloudy and rainy but there is still plenty to do on the island. Hire a car from the hotel for 30 pounds for the day and you can drive round the island in 3 hours. Read moreGenuine Expedia guest review
"Play it again Sam !! Wonderful experience."
I have just booked to return same time next years with a big group of friends and family. That speak for itself.Genuine Hotels.com guest review
"Some issues but easily fixed."
A good resort, it was our 3rd visit, but needs a little attention in areas. Great location but WiFi is woeful, unacceptable today, and they still can't serve up a cold beer nor offer stubble holders like nearly every other joint in town can. The beer issue is minor and if they fix the WiFi, then happy days again as the breakfast buffet is sensation […] al. Read moreGenuine Hotels.com guest review
A great location, directly adjacent to busy shopping district and magnificent beach front. Definitely the pick in Chaweng Beach. Staff were excellent. It was my daughter's birthday as well as my own and the staff could not have been more accommodating. 15 minutes to airport via back streets was a bonus. If you are looking for a relaxing stay with easy […] access to all Koh Samui has to offer then this hotel is for you. Breakfast is sensational. Read moreGenuine Hotels.com guest review
"Beautiful Oasis in the heart of Chaweng"
We stayed in a standard room which was absolutely gorgeous and very spacious with our own balcony. I liked the gardens which we're lush and beautiful creating a tranquil oasis away from the bustle of Chaweng. The resort is quiet mostly and good for sleeping at night. They were doing some construction works in a building near reception which was a little […] annoying during the day with the noise but cannot be helped. The pools were both nice and clean and the resort was very well maintained. Breakfast buffet was huge and varied. The only negative we have with this resort was one night there was a very strong drain/sewer smell out the back of our room which permeated into our room and was very unpleasant. Read moreGenuine Expedia guest review
"Beautiful haven, amazing food!"
beautiful hotel grounds and rooms. exceptional food and very friendly, professional staff. Would definitely stay here again!Genuine Expedia guest review
"3rd time we have stayed here, we love it"
We have stayed at chaweng regent 3 years in a row just because we know how lovely Koh Samui is and we wouldn't want to stay anywhere else on the island the location is great, located on the best part of chaweng beach, and at the front of the hotel is where the bars, places to eat and shops are. Staff are very friendly, and the room was always very clean. […] We didn't have any problems with sun beds being reserved as we had read on here before we went. I would recommend staying here 100% Read moreGenuine Expedia guest review
"luxurious resort in perfect location"
I was pleasantly surprised and super lucky to have the pleasure of staying at this resort. From check in to check out the resort staff were very friendly, helpful and genuinely just lovely people. Our room was lovely, had all the facilities we needed and we were very comfortable spending 7 nights there. 2 pretty awesome pools, with deck chairs surrounding […] and pool side service. There was a day spa and gym. The resort offered activities for people to engage in, but it was a shame as I didn't see many people join in, my friend and I did do a few of the activities and got to bring back great memories and some special souvenirs home with us. I really wanted to do a cooking class at my resort, but because there wasn't enough interest by the other travellers they never went ahead. The location was very handy, being on the main street of chaweng and also right on the beach too. There is very little I could criticise about my experience! Read moreGenuine Expedia guest review
Lovely grounds and staff, breakfast was really nice and the view was pretty amazing. The only negative thing I could say is the towels were a bit old.Genuine Expedia guest review
"It's not a four star hotel!"
This hotel is up to my standard of what a four star hotel should be. The rooms/hotel is in fair condition and the location is not good at all. The beach is behind a break so that the water at the beach is extra warm and dirty. The pools are ok but it's not of any high standards a four star should be. We ended up leaving the hotel almost as fast as we […] checked in and found a great new place for less down the beach in a much better location. Would not recommend this hotel. Read moreGenuine Hotels.com guest review
"Awesome - Just Awesome"
Great big spread out resort with plenty to do. Nice size rooms, clean and very comfortable. Breakfast was amazing with many different cuisines. Overall very good. Nice location on the main street of Chaweng.Genuine Hotels.com guest review
"Nice and convenient."
The hotel was nice and clean with nice pools and covenient location, comfy beds and nice buffet breakfast selection. Most staff friendly with the exception of car rental guy who was rude and grumpy, drinks and food reasonably priced for a hotel. Would definately reccomend this hotel to friendsGenuine Expedia guest review
"Friendly service,great location for experiences"
The staff were brilliant, friendly, consistently, pleasing helpful. Thank you Mira, Goong and Nana for your personal assistance. Great location to all of Koh Samui's night life, shopping restaurants. Just across the road from the resort without the noise in the resort complex. Fantastic beach located at the edge of the resort, enjoying a tasty breakfast […] with eggs cooked to perfection by the sea was very easy and relaxed. Easy car hire on the drive way, incredibly cheap. Beautiful lush well planted grounds with attention to artistic inclusions a delight to stroll thru plenty of photographic ops. Thank you for the stay, we will return!!!!. Read moreGenuine Hotels.com guest review
A little outdated and lacks a few toiletries ( conditioner, shower cap, soft slippers) all other hotels have.Genuine Hotels.com guest review
"Awesome resort right on the beach!"
We enjoyed our stay at the Chaweng Regent, the resort is beautiful and the staff are friendly and polite. This resort is in a central location to everything and is a great place to stay if you want to be close to the markets, restaurants and massage places in Koh Samui. While you are in the resort it is peaceful and the service is fantastic. We enjoyed […] the table service from around the pool, you can sit there and enjoy the pool and beach whilst having drinks and food. There is also a beach bar and restaurant to indulge in! Read moreGenuine Expedia guest review
Room itself was ok although bathroom a bit outdated was clean no water pressure and tepid temperature. Staff excellent great pool bar not enough going on in hotel but can walk directly outside to all kinds of bars restarants and shops.Genuine Expedia guest review
"Sort of okay"
We felt that the hotel was quite tired and in need of a renovation. It was however, in a really great location for shops and markets.Genuine Expedia guest review
"Tropical paradise in a great location"
We absolutely loved this place, we had a bungalow close by the swimming pool. The room was nice and spacious, clean and comfortable with nice complimentary toiletries . We were welcomed by the friendly reception team and when our safe in our room didn't work they sent someone straight away to fix it. The location is a huge bonus. You are situated right […] on chaweng beach and the back of the hotel, the front of the hotel is located on beach road where you have shopping, bars and restaurants. The hotel has two pools, one witha pool bar. The gardens around the hotel are lovely you feel like you are in the jungle with the trees. We came here for our honeymoon and were already want to come back. We loved it here!!! Read moreGenuine Expedia guest review
"close to everything"
hotel is so beautiful. staff are very nice. nothing to complain about this hotel . will be coming back.Genuine Expedia guest review
"Great Hotel, great services AMAZING views"
The staff at Chaweng were really welcoming and super helpful with our luggage , introduction to the room and refreshments. The room was cleaned Daily, breakfast was absolutely devine everyday super fresh- the gym facilities were well equipped and super clean and the services at the bar were superb.Genuine Expedia guest review
very poor hotel, bad service and unfriendly staff. would not advise anyone to stay there.Genuine Hotels.com guest review
"Wonderful accommodations close to beach."
We felt very welcome upon our arrival to Chaweng Regent Beach Resort. Escorted by very friendly staff to our accommodations of which was a private suite on its own, spacious and so inviting. The room had a light scent of exotic flowers. We were there four nights. Close to the beach, restaurants,spa and all amenities. Including close to shopping outside […] the resort if you so choose . A very relaxing atmosphere and memorable holiday experience. Read moreGenuine Expedia guest review
"Close to everything"
The private garden suite was exactly that - the restaurant had good food. The room is very nice however the bed is very very hard, for the price paid it should have been a comfortable mattress. Very quiet and relaxing resort. It's only a five minute walk to excitement. Great placeGenuine Expedia guest review
"Outstanding resort in the heart of Chaweng"
Resort was amazing, perfect location for shopping, eating out and for nightlife. Room was great, hotel gardens are beautifully up kept, the staff are very kind and friendly, could not fault this hotel :)Genuine Expedia guest review
"Hotel in natural tranquil tropical setting."
A very enjoyable experience. Friendly polite staff. Peaceful tranquil tropical setting. We would recommend this hotel and plan to visit at another time in the future. Even with children guests it was not noisy.Genuine Expedia guest review
Our stay at the Chaweng Regent was made very pleasant by the hotel staff. We would like to thank Khun Oriphon in particular. I would have given the hotel itself a better rating if there had been free Wi Fi on the property. The restaurants were very good, especially the Red Snapper. Going outside the property was a nightmare for us as the blaring noise […] from vans going up and down the road advertising kick boxing and restaurants was unbearable. Read moreGenuine Hotels.com guest review
Location in heart of Chaweng, so that was good. Hotel staff lovely and buffet breakfast good. Unfortunately for what we paid, over $250 Aus dollars a night for the description of a Deluxe room, we were shocked at the room we were given which apparently was a delux. Room very very run down and in need of a complete renovation. Everything old and therefore […] did not look clean. Room shockingly designed that bed was in part of room that had two steep stairs leading down to it so in middle of night when wanting to use the bathroom, you would have to make sure you didn't fall over these steep stairs. Wifi policy ridiculous at this hotel. Only available from 11am to 11pm. So there was no wifi outside of these times. Wifi was only available in outdoor hotel restaurant which meant you couldn't use the wifi area at night as the mosquitoes would bite you while you sat there. Also asked for two room keys and were told we could only have one. This was very inconvenient. Read moreGenuine Expedia guest review
"Great resort right on the beach."
This is a great resort on the beach and in the middle of all the restaurants and shops of Chaweng. Breakfast was excellent. Free wifi from 11am until 11pm in the beach restaurant and surrounds. Lovely gardens. Constant vigilance of staff for mosquitoes with regular spraying of rooms. Connecting rooms available. Tailor, tour shop and gift shop all on […] site. 2 pools, garden and beach. We found garden pool very cool and beach pool a little better. No hope of getting a pool lounge at the beach pool after 8am as all have towels put on them to reserve despite many signs around asking for no reservations. Garden pool much easier to get a lounge. Read moreGenuine Expedia guest review
"Excellent all round"
great resort to relax and unwind, excellent location and staff were friendly and help full, will definately be coming backGenuine Expedia guest review
"No room at inn despite Expedia Booking and payment"
Arrived after several hours journey to be asked for payment on arrival. I had selected to pay hotel directly on booking. I questioned being asked to pay before being shown room, but didn't make a fuss. Only then were we told the Manager would be speaking to us. Basically informed that they had over booked. They did arrange accommodation at the nearby […] Centara Grand but I disliked how we were forced to pay then be told of the situation. Something they clearly knew about. I wouldn't have minded had they not been deceitful. Read moreGenuine Expedia guest review
"Tropical, nice feel, bad disorganised staff"
That invoroment is lovely and the location is prefect , the staff some were friendly some were not happy , and looks like there is no structure in managing staff, and booking a restarant via staff was painful.Genuine Expedia guest review
Very good.Genuine Hotels.com guest review
"A stay in paradise"
Great Hotel, near the action, but no street noise. Wonderful breakfast. Highly recommend. A small, but well equiped gym. The only downfall was that I had to pay for WiFi.Genuine Expedia guest review
"A little piece of paradise"
A warm welcome awaited us and all the staff were helpful and friendly. We had a low end (priced) room but still had lots of space and it was very nice. Walking along the beach front, the hotel looked to be one of the best that we saw. The Chaweng strip is very touristy and can be quite noisy day and night but the Regent is the complete opposite. Calm, […] quiet and beautiful but it is also close to the action if you want it. Eating and drinking in the hotel was 2 or 3 times more expensive than most places near by and having to pay for WIFI when it is free everywhere else was disappointing. Note to all: Avoid Grand Sea Discovery Co (day trips by speed boat), they are massively over priced, bad customer service and really not worth it. Read moreGenuine Expedia guest review
"Beware wifi offers - free is not free"
The hotel is ok - located on the beach among beautifully maintained gardens. The pools are busy and noisy and the pool towels are threadbare and fraying at the edges. The staff were generally fine - the manager was helpful and upgraded us when we had noisy neighbours due to being in a locked interconnecting room (you hear everything next door). The […] bure was fantastic - would very much recommend. The biggest disappointment was the offer of "free wi fi". Yes it is free from 10 am to 11 pm in the restaurant area. Anywhere else you need to purchase wi fi and it is very flakey and unstable. The breakfast was plentiful and varied. Chaweng Beach was quite dirty with debris and bottles in it. Was not cleaned constantly. The hotel is in the heart of Chaweng so all amenities and shopping is close by. This is advertised as 3.5 star and is just that. We thought it was a little pricey for what we got considering it was low season. Comparable 5 star hotels were cheaper Read moreGenuine Expedia guest review
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