All hotels in Santiago, Chile
1 room, 2 adults
You can collect Hotels.com® Rewards nights hereGuardia Vieja 285 Providencia, Santiago, Region Metropolitana, 7510249, Chile, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
3.8 / 5Good

Score breakdown (from 35 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    3.9
  • Comfort
    3.8
  • Condition
    3.8
  • Neighborhood
    4.6
3.0 / 5Good
"ok"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
No WiFi in the room. Had to go down to the lobby.
Genuine Hotels.com guest review
1 night romance trip Nov 10, 2014
Valerie
US
3.0 / 5Good
"Good location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
It is a very nice Hotel and good location but I have many problems with WIFI connection
Genuine Expedia guest review
Other trip Apr 3, 2014
A Traveler
US
3.0 / 5Good
"Good location"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
Hotel is right in front of the famous recoleta cemetery. Locations is one of the safest areas in Buenos Aires. However the rooms needs to be updated. Hotel service was really nice. And a tip for those who wants to go straight to the airport, they have a taxi service (remise) that you can trust at a reasonable price.
Genuine Hotels.com guest review
3 night trip Jul 24, 2013
Carlos
US
4.0 / 5Excellent
"Convenient location"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Good, very good location for my needs, breakfast ok. Need improvement on Wifi offering or even in the business center. Rooms are clean. I have stayed in this hotel many times and have no complains.
Genuine Hotels.com guest review
8 night business trip Nov 29, 2012
A Traveler
US
2.0 / 5Fair
"short stay in Santiago"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
Staff wasn't friendly Rooms, carpet, bed etc. too old They charge room Internet U$10.00 per day. When it was advertised as included as internet
Genuine Expedia guest review
Other trip Nov 28, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel is very good, The only complain is that they dont offer free wi fi, a must in todays world. They charge for it , and they offer a bussiness center with two old computers, always busy with kids playing games.I wont go back until wi fi is offer free.
Genuine Hotels.com guest review
7 night family trip Jul 5, 2012
S. lEVENZON
US

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Clean. Rooms are small. Breakfast ok. Friendly staff. Good shower. Location seems ok
Genuine Expedia guest review
Other trip Feb 22, 2015
A Traveler
AU
4.0 / 5Excellent
"Good location and good value for money"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
It's a good and decent proposal for a short business trip. Well located and with the facilities you will need.
Genuine Hotels.com guest review
2 night business trip Sep 4, 2013
A Traveler
GB

The following reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Muito bom"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Ficamos 6 noites. O hotel é bem localizado e de um modo geral valeu muito a pena. Fica a ressalva para a não permissão do uso do frigobar, ele é fechado com chave. A cama de nosso quarto era muito mole, depois de 2 noites sentimos o cansaço nas costas.
Genuine Hotels.com guest review
6 night romance trip Apr 13, 2015
A Traveler
BR
4.0 / 5Excellent
"Ótima localização, muito boas acomodações!!!"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
O hotel está muito bem localizado na região da Providência, com diversas opções de restaurantes próximas é muito próximo de casas de câmbio e de um excelente shopping center, o Costanera Mall. Possui muito boas acomodações, com TV a cabo e ar-condicionado. E o melhor é o Wi-Fi gratuito. O Café da manhã também é excelente. A única coisa que talvez ficou um pouco a desejar é com relação ao atendimento dos funcionários no balcão, são um pouco "secos", mas parece ser um pouco ompadraomdo atendimento chileno...
Genuine Expedia guest review
Other trip Jan 2, 2015
Rodrigo
BR
3.0 / 5Good
"POR ACASO"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
DUAS OCASIÕES FALTOU LUZ E NA ULTIMA O ELEVADOR FICOU QUEBRADO E SOMENTE HAVIA UM NO EDIFICIO. E ESTAVAMOS NO 5 ANDAR. BEM NO DIA DE FAZER CHECK OUT.
Genuine Hotels.com guest review
5 night romance trip Dec 11, 2014
A Traveler
BR
4.0 / 5Excellent
"Boa opção em Santiago."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Correu tudo bem, tanto que reservamos nova data no mesmo hotel. Muito satisfeitos com a escolha. Só um detalhe a comentar. Poderia se pensar em algum tipo de restrição de acesso ao quarto como aqueles cartoes de elevador, já que qq um pode entrar e subir sem ser incomodado , não há nenhum controle na portaria.
Genuine Hotels.com guest review
3 night romance trip Nov 28, 2014
Marcia
BR
5.0 / 5Outstanding
"Hotel agradável e bem localizado."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Ótima localização, perto do metro e de vários restaurantes e galerias. A equipe do hotel é prestativa e atenciosa. Recomendo.
Genuine Expedia guest review
Other trip Nov 26, 2014
Waldecir
BR
4.0 / 5Excellent
"Bom, mas podia ser melhor"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Bom hotel, mas alguns detalhes poderiam melhorar a estadia. O Atendimento é Muito bom, as pessoas são solicitas e atenciosas. o quarto é bom, amplo e arejado, porém se tem mais de 1,90 o banheiro pode ser um problema. com o esquema chuveiro na banheira minha cabeça quase batia no teto e ficava bastante escorregadio. O Elevador parece bem antigo e não inspira confiança, mas não ocorreram problemas. O Café da manhã é legal, mas bastante repetitivo. O Ponto Fraco!!! Mas muito fraco e que para mim pegou bastante é a internet. No quarto sem sinal algum, sempre que precisava tinha que descer até a recepção e mesmo assim era muiiiiito lenta.
Genuine Hotels.com guest review
4 night romance trip Sep 30, 2014
LMendes
BR
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
Instalaciones muy buenas, todo limpio, funciona, espacioso, agradable. Lamentablemente el personal que atiende no sabe y comete errores, en resumen está poco preparado.
Genuine Venere guest review
Other trip Sep 16, 2014
A Traveler
ES
4.0 / 5Excellent
"Excelente Hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
O Hotel é bem conservado, nosso quarto tinha uma vista maravilhosa para a Cordilheira dos Andes. Quarto limpo, bom tamanho. Café da manhã bem razoável, com poucas opções. Poderia melhorar o café da manhã. A localização é excelente.
Genuine Hotels.com guest review
1 night trip Aug 16, 2014
Eduardo
BR
2.0 / 5Fair
"Servico ruim"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
As instalações e localização são boas, mas o café da manha deixa a desejar. O que atrapalhou em parte minha estadia foi que fui muito mal atendida por funcionário que se recusou inicialmente a buscar um remédio que tinha esquecido no quarto do hotel logo após deixá-lo. Houve muita má vontade por parte do funcionário da recepção, falta de sensibilização com o problema que eu apresentava, e uma rudeza desnecessária e pouco profissional diante de uma demanda legitima que formulei. Já me hospedei em inúmeros hotéis pelo mundo, e estou acostumada com uma prestação de serviço que se preocupa em atender às necessidades do hóspede. Faltou boa vontade e cordialidade.
Genuine Hotels.com guest review
2 night trip Aug 15, 2014
A Traveler
BR
3.0 / 5Good
"se paga la ubicacion"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
proporcionalmente caro para la calidad de las instalaciones
Genuine Hotels.com guest review
1 night trip Jul 27, 2013
hardy
CL
5.0 / 5Outstanding
"service impeccable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
très bonne impression accueil formidable malgrès heure tardive d'arrivée
Genuine Hotels.com guest review
1 night trip Jul 2, 2013
PASCAL
FR
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A troca de toalhas e tapetes de banho do hotel poderia ser mais eficiente! Fora isso tudo foi nota 10!
Genuine Hotels.com guest review
6 night trip Dec 5, 2012
A Traveler
BR
5.0 / 5Outstanding
"Muy bien ubicado y con un excelente servicio"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A dos calles del metro y de una avenida principal, el trato del personal muy amable
Genuine Hotels.com guest review
4 night trip Jul 15, 2012
Sandra
MX
3.0 / 5Good
"Valeu a diária"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    4.0
O atendimento do hotel é ótimo, a localização também gostei. O quarto apesar de muito limpo, é muito pequeno, pra quem quer conforto e curtir o hotel não dá. Mas valeu a diária!
Genuine Hotels.com guest review
1 night trip Jun 27, 2012
pamela
BR
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A localização é excelente, próximo ao metrô Los Leones ou Pedro Valdivia, pessoal do hotel muito atencioso.
Genuine Hotels.com guest review
7 night trip Jun 2, 2012
A Traveler
BR
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
No volveria
Genuine Hotels.com guest review
3 night business trip May 30, 2012
A Traveler
AR
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
3 night business trip Oct 3, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
4 night romance trip Apr 6, 2015
Lorena Silva
BR
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
5 night romance trip Mar 8, 2015
Wilma
BR
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night romance trip Dec 6, 2014
Marcia
BR
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
7 night romance trip Sep 16, 2014
A Traveler
BR
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
5 night trip Sep 18, 2014
A Traveler
BR
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
4 night family trip May 9, 2013
Paulo
BR
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night family trip Nov 18, 2012
A Traveler
CL
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
3 night trip Sep 26, 2012
A Traveler
BR
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
6 night trip Jun 20, 2012
A Traveler
BR
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
6 night family trip Jun 20, 2012
A Traveler
BR

TripAdvisor reviews for Eurotel Providencia

Overall rating:Based on 212 traveler reviews

Most recent traveler reviews:

Overall Rating
"great location, helpful staff"
05/06/15 zzzlarra
I picked this hotel as I was told Providencia is very safe at night. It was. The hotel is close to the metro, restaurants and shops; and only a block away from the hop on hop off bus stop (for sightseeing). We stayed in a two bedroom apartment. It was very clean and comfortable. Breakfast was included buffet style. The staff were extremely friendly and helpful and will book tours and a safe taxi back to the airport. Just minor things... tea and coffee were not supplied even though we had a kitchen; and at first i thought there was no hot water...it took a couple of minutes to come through.
Overall Rating
"Great staff"
04/17/15 Shana M
I really enjoyed my stay. The room was nice and clean and the staff were great. I speak almost no spanish but that wasn't a problem. There was plenty of shops and cafés to visit near by and the hotels restaurant was very nice. Thankyou for a great stay
Overall Rating
"Friendly staff and nice neighborhood"
01/11/15 drmolecule Chicago, Illinois
I stayed in the Eurotel Providencia for a week on business. The neighborhood is nice; it is safe and close to shopping, restaurants and the metro. The people at the front desk were very pleasant and helpful. There was always someone who spoke English and they went out of their way to be helpful. As others have noted, the breakfast area can be overcrowded at times, but I was always able to find a seat. The breakfast is essentially the same every day (scrambled eggs, sausage, some fruit, break, meats, cheese and cereal). You will get bored of this if you stay more than a couple days, but no big deal. My room was clean and spacious. The small little table made work difficult - there wasn't a proper desk in my room. It was very hot when I was there and the room AC did a good job. It can be noisy if you want to leave your window open. There are people milling around outside at all hours and so I had to sleep with my window closed and the AC on. It would have been nice to have fresh air, but such is life in a big city. All in all, I had a nice stay and the rate was reasonable. I'd stay here again.
Overall Rating
"Well located hotel for Santiago visit"
12/13/14 Dave R North London
This modern hotel is well located for a visit to Santiago and provides clean, comfortable rooms, free wifi, good showers with loads of hot water and a nice little cafe/bar where you enjoy the reasonable buffet breakfast and snack or drinks at other times. They even provided a pretty comprehensive breakfast before our very early flight and long before their published breakfast time, this was gratefully received and certainly put other hotels visited on our Chile trip to shame. We would stay there again if we returned to Santiago to visit the places we missed this time.
Overall Rating
"Perfectly decent modern hotel in Santiago"
11/07/14 JazzyAlex Northumblerland
A good hotel if, like my group, you have just arrived from Europe and are tired from the long flights. Spacious bedrooms, hot water at all times and the tap water is safe to brush your teeth with. Breakfast room and cafe area is rather cramped. Self service at breakfast. Located not far from the river and parks close to it. The main city centre is far enough away that you would need to take the metro or a taxi.
Overall Rating
"Innovation"
09/17/14 Rue L Lima, Peru
I want to congratulate this hotel as they offer a very innovative solution to communicate with them through a mobile app called myhotel. I received an email when I arrived with my log in user and password and everything was perfect!! I had the possibility to check the surroundings and I discover the amazing terrace that is located in the last floor of the hotel!!! I also realized that you can request any service that the hotel provides through the mobile app. Congratulations!!!
Overall Rating
"Good location!"
07/12/14 Jola L Espoo, Finland
Fine hotel, located in the commercial center of Santiago called Providencia, close to the biggest shopping center Costanera Center (recommend to check it out – either to shop or if you want to eat something, they have a huge food corner in there). There are lots of banks with ATMs nearby in case you need to withdraw some cash. The rooms are of mid-size, with standard equipment like flat TV and air-conditioning system. No iron or kettle to cook your own tea or coffee. There’s a minibar, but at least in our room it was locked (probably the key must be collected from the reception?). Our room was facing the street, so it was a bit noisy at times, but not too bad. Comfortable bed. There’s a safety deposit box in the room, but the lock needs to be collected from the reception (it’s an old style box with a key). WiFi works throughout the hotel and is free-of-charge, but slow at times. You just need to provide the email address and room number upon connecting. They have a small health club with just one treadmill and a bicycle. Jacuzzi can be rented on half-hourly basis for a small charge. Breakfast is served in the cafeteria downstairs, which is also open to the public. It’s a buffet-type breakfast consisting of a basis set (bread, cheese, ham, cornflakes, fruits, cakes) and some warm foods like sausages and eggs. The space reserved for the buffet is much too small, if you ask me, the customers tend to bump to each other. The staff in the reception speak good English.
Overall Rating
"Santiago hotel"
06/01/14 704RichardW2014 Christchurch, New Zealand
Cathy on reception was very helpful in helping me book an internal flight. Rooms were basic in the old section of the hotel. When I return was given one of the new rooms which were much better. Good location for walking and exploring the city of Satiago.
Overall Rating
"Great service!"
02/22/14 Stacey H Victoria, Australia
We arrived tired and in need of a shower after a long flight from Australia. On arrival we were greeted by Alex who is the front of house manager and spoke excellent English (difficult to find in Chile) He advised that our agent had made a mistake with our booking (3 beds needed) but that he would upgrade us to an Apartment at no charge! The apartment was opposite the hotel and offered a small kitchenette a full bathroom and a small additional bathroom. Location was great to explore Santiago. Recommend the wine tour at Concha y Toro for some great tasting and a tour of the beautiful property. Also recommend arranging a private van to look around rather than an arranged tour. Alex booked Jorge for us for the day for 200USD. The organised tours are 40-80USD anyway and at least you get to stop if and when you want! Jorge was fabulous and his English and knowledge of Chile was superb. Thanks Alex!!!!
Overall Rating
"GREAT FOR EXPLORING SANTIAGO"
02/15/14 Sarah F Rio de Janeiro, RJ
We stayed at Eurotel for 5 days on a RTW holiday. The hotel was great - convenient and very close to Metro stops for exploring Santiago. The reception area was great, with an excellent concierge Tito and room was fine. The downside is the cafe breakfast - the Hotel should look at what the competition can do, and improve what they provide. Currently it has a limited range, and is rather uninspired.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews