At Wind Chimes Boutique Hotel - San Juan

I was there only for a few hours but everything was ok - I like it!

Genuine Hotels.com guest review

The hotel was very quaint and located near restaurants and bars. The beach is across the street. The only negative thing is that there is no parking and you have to park on the streets. The area is nice and I felt safe all the time.

Genuine Hotels.com guest review

The rooms were kinda small but the bed was comfortable the service was good the rooms were always clean not bad for a island hotel .

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Great location near beach and San Juan attractions. Cute hotel, nice pool, great staff. Their sister hotel is across the street, and you can access it 24/7 to use their AWESOME HOT TUB! CONS: The rooms are tiny and not much insulation from noise if you stay on ground floor.

Genuine Hotels.com guest review

Excellent hotel, good value, superb location. A little disappointed that we stayed two nights and were given a transponder for parking for one night, when we had asked for two nights. Fortunately, as there was plenty of street parking, we turned in the transponder after one night (and then found out we would have had a problem had we used it a second […] night). Read more

Genuine Hotels.com guest review

Hotel grounds were very attractive and private, room and bathroom small but we weren't there to stay in the room. Easy walking to many restaurants, beach. Only complaint was that our room was right next to the lobby. Every night, very late evening/very early morning some guests chose to linger in the lobby and have their party there. Several times asked […] them to be quiet. Person at front desk didn't help much with this situation. Didn't get much sleep. Take your own pillow! Very hard... Other than that, would recommend this hotel. Read more

Genuine Hotels.com guest review

Great location! Super cute place.

Genuine Hotels.com guest review

I was disappointed becàuse I thought I was booking a larger room , maybe even one with a terrace or balcony, based on the price and the hotel photos. Our room was small, no closet, , but clean. The bed was great! the staff was very helpful. We were down the street from the most beautiful beach, took the public bus almost every day to Old San Juan. the […] hotel is surrounded by large lovely homes and empty half torn down apartments. .....the real Puerto Rico. Read more

Genuine Hotels.com guest review

A 5 night stay in San Juan included dropping our bags at Wind Chimes. We didn't spend much time here other than to sleep. Ocean Park is a busy place but always seemed safe. Cops standing on corners. Isle Verde is to the east and Condado is between Ocean Park and Old San Juan. If you're looking for a tourist area stay in Condado. Wind Chimes served its […] purpose well. It was expensive but so it everything in PR. We saw quite a few friends' rooms that were exactly like ours in different hotels. Have low expectations of lodging in PR unless you spend over $250/nt. Front desk was helpful and we were within walking distance to the bus and 1 block off the beach. I would stay here again if I could get the right price. Read more

Genuine Hotels.com guest review

Hotel is located in a perfect location. Beach is 2 blocks away. Condado area is like a 5-10 min walk. Front desk personnel (gentleman with longer hair and glasses) was very kind and professional. The young lady there too who works after 2:30 pm (also works in Acacia sister property) - sorry I forgot your name :/ ... She was such a great person to deal […] with. Very professional, gave me and other guests escorts to their rooms, cared about your stay. She was going through a tough loss in her family but still managed to keep a smile on her face and be caring. I would recommend this hotel, the location is perfect and facilities are amazing. Read more

Genuine Expedia guest review

For a couple that does not like the crowded scene of most tourist spots, this hotel hit the mark. Tucked away right in the center of everything, a block from the beach, restaurants, and shopping. Very lovely room with plenty of space, clean and comfortable. The hotel is extremely unique with little hidden sitting and sunning areas all over. If you value […] a peaceful, relaxing and affordable vacation, this is your spot! Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel is located just two blocks from the beach.we were upgraded to a private room with it's own deck with tabel and chairs.The hotel is also located within walking distance of a vary active nightlife with good food.

Genuine Expedia guest review

Since my original review wasn't accepted, I am just going to say that I wouldn't recommend this hotel.

Genuine Expedia guest review

Service was great. They will do their best to accommodate you. Great advice and quick taxi service. The decorative pillows were filthy & had to toss them aside. Got fresh sleeping pillows from up front. Besides that stay was wonderful. Can use sister hotel Acacia's hot tub, however didn't have time for it. Only one block from beach! There is also a […] full time one man (actually cat) welcoming committee on staff; his name is Po Po and is possibly the most beautiful cat on the entire island. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

It was our 1st trip to PR. Our 1st impression was -OMG this is amazing. Old Spanish style, clean, safe, & quaint. The staff was truly welcoming & made us feel like family. The beach is a short walk (& actually is viewed from the pool area). The sister hotel is even closer to the beach, & we had full use of their facility as well, wi/ the most giant […] jaccuzi I ever saw! Resturants, stores , & markets are in close proximity. We did end up renting a car part of the week, to see Old San Juan, Rain forest, & our fav was a remote island wi/ wild horses on the beach (Vasques?name!) Charlies car rental was cheap, & took us to the airport @ N/C. WE WOULD RETURN IN A HEART BEAT & STAY @ WIND CHIMES ONLY!!!!!!!!! Ellie & EMILY Read more

Genuine Expedia guest review

Good staff, great location, Limited parking

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I had the pleasure of staying two nights at Wind Chimes and it was great times. Awesome location, friendly staff and the beach at walking distance. Great price as well for a Condado boutique hotel.

Genuine Hotels.com guest review

Not a 5 star hotel but definitely an excellent experience. The hotel had an all inclusive feeling and the staff did an excellent job accommodating my changing travel plans. A good hotel at a great price, the bar in the back was relaxing, the bar tenders were very friendly and made great drinks.

Genuine Hotels.com guest review

I was only at the wind chimes inn for a night, but it was a pleasant stay with no major issues. The rooms are basic but comfortable. The only trouble I had was sound proofing. Late into the night there were people speaking loudly outside of my room and I could hear it loud and clear.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Staff was informative and very helpful! The room was very simple but the location was perfect for getting to see San Juan. We will use the hotel again.

Genuine Hotels.com guest review

good

Genuine Hotels.com guest review

The team was friendly and the room was spacious

Genuine Hotels.com guest review

Very nice room.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

My stay at the hotel was an unexpected pleasant surprise. The room that I was in had some large windows overlooking the street and the pool. My only complaint was that there was no parking available for your car so I was forced to park in the street. You have to also reserve a parking space as their space is limited. Didn't know that until I got th […] ere Read more

Genuine Expedia guest review

The location of the hotel is great. The size of the rooms are the only problem we occurred.

Genuine Expedia guest review

Check in was needlessly confusing. Lots of time waiting while staff worked on computers and answered phone calls. First room the hotel offered me was a windowless room with a double bed. I refused an reminded the staff that I had a reservation for an superior king room. More time waiting in the small lobby while the staff figured out what to do. The […] room I ended up with was large, sunny, very nice. Could have been cleaner. Some trash was left in bureau drawers and on top of a chest. Long hairs were on the sheets. Other than that, the hotel was a nice. Location is about a 20-30 minute walk from the center of Condado. Pool is small, three lounge chairs, but very pleasant. Read more

Genuine Expedia guest review

The Hotel's location is good. The majority of the staff very friendly. THe room was adequate, clean and comfortable, HOWEVER, there was no hot water in our room the whole stay ( 3 nights# and when we complained, the rather unpleasent front desk attendant told us that the maintenanance man was gone for the day and that we should have complanied earlier. […] by the time we checked out there was still not hot water. we later found out that there is a major problem with hot water in this hotel. Also the phone in our room did not work, and the bathroom sinlk was clogged) Would rather stay in ther sister property ACACIA (even though it's more expensive) Read more

Genuine Expedia guest review

The Inn had the flavor of Puerto Rico, and the staff was very attentive to our needs.The location was very close to the beach, and the shopping district. I plan to book again next year at the same Inn.

Genuine Expedia guest review

The hotel cat "Popo" was a great addition to our stay! The staff was friendly and helpful, and the hotel was entirely awesome for the price! The location was great and the surrounding area was safe to walk in.

Genuine Expedia guest review

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Genuine Hotels.com guest review

I was very pleased with my short stay the staff was great and accomodating I will definitely return

Genuine Hotels.com guest review

the best in class

Genuine Hotels.com guest review

Charming location. Would stay there again.

Genuine Hotels.com guest review

Close to beach and entertainment, clean, friendly staff and good area. Would stay here again.

Genuine Expedia guest review

It was very pleasant. there are many places walking distance.it is a cozy place to stay

Genuine Hotels.com guest review

Great service and friendly staff. Very helpful to recommend restaurants and travel tips. Lots of fun cafes and breakfast spots nearby. Very close to a 24 hour grocery store with great variety. Walkable to Condado area (plan about 10-15 minutes). The hotel is very quaint, simple, and in a little rougher area of town, but certainly never felt unsafe while […] walking around the area during the day. Great location by the beautiful Ocean Park Beach. For the cost, it is a great value, but I wouldn't recommend staying here if you intend to stay downtown late and walk after dark. No fridge in standard room but comes with hair dryer. Read more

Genuine Expedia guest review

The most wonderful, sweet staff. Charming rooms, bar & pool.

Genuine Expedia guest review

First let me acknowledge that this was our first stay at a Non-Branded hotel. So I was a little anxious about our upcoming stay. If you are accustomed to frills and thills, this hotel may not be for you. Since we did not know the City, we hiked a taxi to the hotel for $20 and when we arrived, I was actually pleasantly surprised! The location reminds […] me of an inner city midtown area with mixed culture, food and the beach. We arrived around 1:30 and a nice gentleman showed us where we could store our bags and told us to check out the neighborhood until 2:30 :-). This hotel is definitely a family, Mom/Pop establishment. We dined at a small local deli called Kimoli Cafe and it was the PERFECT Carribbean setting to the start of a nice vacation. There are quite a few local stores in the area and the locals were extremely friendly. We checked into Room 128, small but quaint. It would not have been comfortable with kids, at all. We showered and went a half block to a private Beach..Beautiful! We traveled using the City Bus (T5) into Old San Juan for $.75, 20 minute bus ride. We had dinner in Old San Juan which is alot more touristy and pricey. For breakfast, we dined at one of the BEST Bakery joints ever, Kasalta Bakery. No much English speaking, but AWESOME food. The front desk staff helped us with scheduling a tour to the Rainforest, AWESOME! Joey was Magnificent and we needed another day to recover. All around great adventure. Read more

Genuine Hotels.com guest review

This is a lovely small hotel with a Carribbean feel. The beach is one block away from the hotel and there is a small swimming pool. The hotel has no restaurant and does not have the same amenities as one of the large chain hotels, but is perfect for anyone who prefers a small, budget-friendly inn. I would definitely stay there again.

Genuine Expedia guest review

My biggest complaint is the parking. I made this reservation because a family member passed away and I had to fly out the next day. When I finally found this hotel I couldn't find parking and couldn't even get in the hotel. So I called the office, they buzzed me in, then they told me I had to park on the street because I didn't make a reservation for […] parking and they didn't have any left for my 3 day stay. Ohh did I mention they only have 3 parking spaces. I called expedia and the tried to get me out of this hotel, but the policy of the hotel states that once I check in I will be charged for the days I reserved anyways. Although the rooms were clean, the room I had was small, loud at night and forget about privacy if you want to use the bathroom. The bathroom door is made of slats so you can't see in or out but you can hear everything the person is doing in there (might as well leave the door open). Also don't be fooled by the words (with waterpark) the pictures you see with the small pool with the little waterfall, that's the waterpark. Read more

Genuine Expedia guest review

You can use the amenities in their sister hotel the Acacia, which has a hot tub and bar, both of utmost importance for a vacation in Puerto Rico. The hot tub wasn't exactly hot, but the air isn't that cold either. You're a block away from the excellent Ocean Park beach, and there's food and such in walking distance, though I'd rather be a little closer […] to the action, a little west in El Condado or right in Old San Juan. Read more

Genuine Hotels.com guest review