"Beginning the New Year"
Lots of drinks, great food, and happy atmosphere. The employees are very friendly! The only two negative comments I have are the night life entertainment could use a bit of work, and the vendors walking around the beach get very annoying very quick trying to constantly sell you things. Resorts should keep such people out. Otherwise the resort is great […] and in a great location. Very beautiful! Read moreGenuine Expedia guest review
"Holiday Vacation 2015"
Absolutely wonderful! The staff made things so much fun with great nightly shows and things for the kids to do. The spa was wonderful. Make sure you book the 5 hr cruise to Rick's Café. Amazing!Genuine Expedia guest review
Highly recommend, can't go wrong with RIUGenuine Hotels.com guest review
"Nice resort close to the beach!"
The resort is nice and people are nice and friendly! the water in front of the resort was the greatest (lots of algae) but within 5 min walk you can get crystalline clear water. Food Was good but we could not get to eat in any ofg the restaurants a la carte because they were all booked at any time every day. Overall was a place I would recommend.Genuine Expedia guest review
"Nice hotel close to the beach"
The hotel is in good shape, cleanliness, and location. The staff is very friendly and amicable. The room is very clean, except for the Air Conditioning was not working well. We asked the reception to fix it couple times and no success. Room switch was not suggested. There is need for more offerings and variety of local food. We always seek to enjoy […] and learn the local food. Read moreGenuine Expedia guest review
"Gold Value for money...but lots of Jelly Fish!!"
Hotel was ok, people nice, but the water in front of Hotel was murky with lots of Jelly Fish, my son wS stung 7 times!!! Just next to the resort the water was much better!!Genuine Expedia guest review
"Needs an upgrade/remodeling"
Old rooms, so so service, cheap food and insect issues outside and inside. Excepted more for the priceGenuine Expedia guest review
"Medium grade all inclusive not worth the price."
Overall not a bad experience, but over priced for the quality. Definitely not above a 3 star. Upon check in, with a party of 6 families, having booked an ocean front room - two of us had booked from expedia, others from other websites. Only the two of us were denied our rooms - the check in lady Natassa, even claimed go ask expedia for a refund, they […] dont pay us anyways for 60 days. Once we met the supervisor Maya the next day, the problem was sorted. The grounds are clean and neat. The bars are all surrounded by actual bees hovering around the smoothie mixers - its a miracle no one gets stung. The lackadasical attitude of the service folks was just short of appalling - but maybe here in the US we are used to something else. Try to get rooms in building 1 - everything else is a walk .... back at night to the shows or the pool. The restaurants require lining up at 8 am to make reservations 2 days in advance, which means the first 2 days of your stay are essentially buffet meals - Breakfast lunch and dinner. The buffet itself is a feast - mangoes that are heavenly - but gets boring after a couple meals. Getting service for an alcoholic beverage takes for ever in the buffer place. Tried sit down at Luigis and Sir Andrews - both from fixed meals. Chef had a hard time understanding vegetarian requests for a few in the group, but did deliver at the end of the day. The christmas day show was fantastic, as were the other days - shows are at 930 pm prompt. Poor inclusive wine or liqor Read moreGenuine Expedia guest review
"This place is terrible."
Horrible place, would never go there again. No room service, no elevators, staff rude, children in diapers at the pool bar, pool dirty, food not great, beach area was full of chairs but there were so many weeds in the water you didn't want to swim. strangers on the beach selling illegal things. NOT A NICE PLACE.Genuine Expedia guest review
"Everything you need at resort to enjoy Jamaica!"
This resort was awesome! They have everything you need to enjoy your trip without even leaving the resort! We rented a car but barely used it because the resort had so much for us to do! Staff was friendly, rooms stayed clean and the view was beautiful! Give the entertainment 6 stars! This was my birthday trip and they sang for me and bought me a cake! […] Only cons: bed wasn't as comfy as I would have like and food was ok, some meals better than others, some worst. All in all would definitely return! Read moreGenuine Expedia guest review
"Nice hotel near beautiful beach but..."
This was a nice hotel with good food choices, friendly staff but not toddler friendly. The room had furniture that my toddler could bump.his head and.hurt himself. Glass countertops with sharp edges over their wood furniture. The light switch in our room was weird and would shut off all the power in the Room. We had a stroller and our room.was on the […] second floor...with no elevators. Not convenient at all. The bar was too n far from the beach. The beach towel section was too far as well. There should be more than one of those stands for such a spacious beach. Wished staff wood come around and take drink orders when you are on the beach. Still enjoyable but too pricey ... I've paid the same per night at other facilities that would give a bit more. Read moreGenuine Expedia guest review
The bartender Garth was amazing and was a large part in making our trip so good. I would highly recommend staying at this property if you are planning on going to negril. If you stay on the 7 mile beach you will get harassed non stop by locals selling things.Genuine Expedia guest review
It was a great trip! The entertainment staff was excellent!Genuine Expedia guest review
"No hassle clean and convenient"
this hotel is very easy to find in Negril Jamaica, it's very big colorful spacious and a lot of stuff, but the staff never seems to be in your way, they let you be free but at a moment's notice there will come and help you.., the food was excellent a variety of different dishes for breakfast lunch and dinner, the bar was always open liquor was always […] flowing loved it...BUT the one thing I did not like was to beach, actually in the water there was a lot of seaweed on the bottom.hotels staff and food excellent beach not so much. Read moreGenuine Expedia guest review
"Beautiful property, so-so beach, mediocre food"
Physically this is a gorgeous hotel property with great rooms, but the food quality is abysmal, and it was obvious they work hard to nickel-and-dime you so you don't use too much food and drink. Example: The main dining option is a huge buffet-style restaurant where the food is mediocre, but there are three other restaurants on property that promise […] a higher level of cuisine and service. Only trouble is, you have to make a reservation two days in advance for any of them, and you can only do it in person by lining up at tiny desk in the lobby between 8 and 4 each day. This means that is if you arrive after 4 as we did, and stay for 5 days/4 nights as we did, you will essentially get to experience only one. Other than that, it will be the buffet only for you, which offers an abundance of food, but which is mostly tasteless, and aside from that, like many of the food and beverage areas of the hotel, there is an unpleasant, sewage-like smell evident near many of the steam tables and service areas. Also, your room has a minibar you can use at will, but they only stock it every two days, and when we arrived, ours was nearly empty, and it took three complaints to finally get them to fill it. As for the beach, it looks gorgeous, but once you wade in, you realize this cove is full of mushy, spinach-like seaweed that floats a few inches below the surface. There is a long natural beach next to the property that has been overrun by illegal vendors. Read moreGenuine Expedia guest review
"Nice Reggae Marathon Spot"
A nice enough place to stay for the weekend. The liquor is not top shelf, however breakfast and dinner options are pretty good.Genuine Hotels.com guest review
The resort is nice. I do wigs the pool stayed open later it is a resort and people will want to have late night swims. Also the restaurants reservations could be done a little more fairly. We never got towel animals in our room but our friends did so consistency was a little bit of an issue. Overall it wasn't bad and the food was okay.Genuine Expedia guest review
"Not so good"
Been to three other Riu in Jamaica and this is possibly the worst. Staff here is more miss than hit and hotel is in need of major renovation. Food also was more miss than hit. Beach is not very good, long bay is superior. Unfortunately I would not return here or suggest this resort. Many other amazing places in Jamaica.Genuine Hotels.com guest review
Great stay marred by the presence of many bees at the bars and an average food selection.Genuine Expedia guest review
Average hotel with nice beach that has plenty of sun and shade. Food is buffet unless you book two days in advance for steakhouseGenuine Expedia guest review
"Great hotel for the price"
Good hotel for the price. Not the best in Negril but resort is overall clean. Only complaint would be the outdated rooms.Genuine Expedia guest review
Great place to relax. I would have preferred to be on the 7 mi beach and do more walking.Genuine Expedia guest review
"Disappointed weekend hotel"
Check in was 45 minutes we were the only 4 people in line. Staff not friendly and could not manage their interruptions from other guests and co workers. A/C not working well in rooms, remote control did not work with TV. I have stayed in other Riu's this one is nots so good.Genuine Expedia guest review
"Nice staff, great beach"
The room was a little dated, it was also very close to the highway, so we heard a lot of road noise during the night. There were no elevators which would be hard for customers with any type of physical disability. We had to make a reservation on Saturday for Tuesday night in order to eat at the one restaurant that was open; all other meals were the […] buffet. Read moreGenuine Expedia guest review
Very beautiful place and bloody bay is nicely secluded. Alway fun with the entertainment crew.Genuine Expedia guest review
booked vacation as hotel and air together got to airport on 11/3/14 to be told our flight was canceled until 11/4/14 had booked for 6 days flight got changed but hotel not lost 1 day of credit not negotiable with them or company usedGenuine Expedia guest review
The staff is extremely friendly, The food is very good, It has two pools one with the swim up bar.Genuine Expedia guest review
"3 STARS Hotel"
After being in others Riu properties I have to say the Riu Negril is extremely disappointing. The overall facilities are dated and scream a much well needed renovation and make over. We have to say though the staff and entertaining team in general were AMAZING. They will definitely bring up light to the hotel. Drinks are OK but food is way below average. […] When you go on All Inclusive deal you expect to eat at least regular standard meals but Riu Negril is certainly LOW budget quality food. The beach is OK but not as they showed in their pics. Beach is actually a Bay (kind of similar at a beach around a Pier or Marina Bay) no waves which means can be very muggy with actually Jelly Fish around it (Definitely not my kind of beach for sure!). Something else that really concerned me was that we saw like 5 cats running around the property all day long (nothing against kitties) but that's very creepy and discusting to say the least also DO not stay in other building BUT number 1 at least you are OK with long walking back and forth... Read moreGenuine Expedia guest review
"Stay at Riu Palace instead!!!"
The food isn't that great!Ate lunch 1st day we arrived and bees were flying all around soda dispenser and a bee fell into my husband's glass because one flew up the spout...yuck!!!! Thats the last time i ate lunch there. Ate dinner there 1 time,wasnt that great.The bathroom light fixtures are dated and hanging. No conditioner, toothpaste, or "real" […] shampoo (its a 2 in 1 type deal...soap and shampoo). Switched over to sister property (Palace) and food was WONDERFUL there. Stay at the Riu Palace Tropical Bay rooms are bigger, variety of food every night and its 10xs better. Had all toiletries, but u still need 2 bring or buy your own toothpaste. Worth the money to spend at Palace!!!! Read moreGenuine Hotels.com guest review
Loved this trip! Would stay here again! Only downfall was the room was never extremely cold. Staff was AMAZING!Genuine Expedia guest review
Our room was very clean and the nicest of any of the rooms of the resorts we've stayed at in the Caribean. I don't usually like buffet but the buffet at Riu was excellent. Great choices and very tasty. I had a steak at The Gourmet restaurant and it was the best I've had in a long time. The staff were extremely friendly and very accommodating. We will […] be booking at a Riu on our next vacation. Thanks David & Karen Read moreGenuine Expedia guest review
"Nice hotel close to the beach"
Nice hotel close to the beach, rooms need a little updating, could smell dampness in rooms, but it was clean. Hotel facilities were acceptable, overall experience was Good.Genuine Expedia guest review
"Better resorts out there"
This hotel is in need of a total revamp! From the hard beds to the cheesy entertainment! We came, we saw, we would skip it next time. Food was good, beach was good, pool closes at 6pm everyday, which my kids weren't to happy with. Be wary of the entertainment people...they like to pump and grind it, in front of kids, and love to embarrass you on stage, […] they called my husband up on stage while my daughter was there, made him do push ups along with 5 other Dads?? And they don't let you leave until they are done with you....sit in the back of the stage area! We stayed in the 3000 hotel block, it's a walk, but not really far like other people complained about. Jamaica is a very poor Island, but the people have so much pride there, open up and talk to them, they are wonderful people! It would be nice if the government there would take care of them, it would probably help on my decision to visit there again. Read moreGenuine Hotels.com guest review
"Riu Negril all inclusive review"
Everything was great about our stay especially the entertainment crew. They were always there to make sure we had a good time and the shows were really great that they preformed. Everyone was so nice and helpful.Genuine Hotels.com guest review
"The location is great."
The beach is inviting. (crystal clear beautiful blue water) The staff was friendly and accommodating. The food is delicious. We had a great time.Genuine Expedia guest review
"Wonderful first trip"
Everyone wonderful and everything went smoothly. Not a lot for kids to do, but we enjoyed it as a couple.Genuine Hotels.com guest review
"Great staff great food great beach"
Booking for meals other than at buffet needs to be done more fairly to all. Food is however excellent everywhere. Staff are amazing. Painting accomodation was a smelly pain and lack of coffee mc in room a drag and room always seemed to be clean but smelled musty. Location is too far for walking to local attractions and taxi is expensive. Hotel shuttle […] would be a good idia. Self drive is not for gentle spuls- roads are bad and drivers seem to jave a death wish. I would go again- had a great time. Read moreGenuine Expedia guest review
"Awesome entertainment. Food not so hot."
Overall a good stay.Food needs improvement.loved the poolside bar but the alcohol is watered down.Genuine Expedia guest review
Loved the staff. Entertainment was great. Breakfast buffet was great. Lunch and dinner buffet was okay. Food was good at the Italian restaurant. Tempurture in room wasn't very cool but I'm sure it's because it's very humid there. Loved Negril and will be back!Genuine Expedia guest review
Everything was great,but the food was the only thing lacking. Staff was truly top notch!Genuine Hotels.com guest review
The resort is nice and clean, however the food is always the same no variation. U get bored. Very hard to get a la carte reservations and only 3 restaurants on the premises. The disco always empty. Too long of a break between the end of the show and the start of the club. Otherwise kkGenuine Expedia guest review
"Beautiful resort friendly staff"
Close to Ricks Cafe and major banks, shopping. A smaill restaurant on the beach for fresh seafood provided by local fishermen.Genuine Expedia guest review
"Everything was perfect"
Riu Negril hands down one of the best vacations I ever experienced, staff, resort grounds, food and all the alcohol you can handle, we will be returning. SOON!!!!Genuine Expedia guest review
"Wonderful place to be!"
This is my second time at a Riu Hotel, the first being at the one in Ocho Rios when they first opened up. We usually like to stay at 3 star hotels but this time decided a nice resort was what we were looking for. This is a beautiful place. The entertainment is great. The food is delicious and there is a lot to choose from, both native and international […] cuisine. The beach is nice but I was disappointed to see that there is a lot of algae/seaweed in this location. I even got stung by a jelly fish, pretty good I must say, but that's how it goes in nature. The lifeguard put vinegar on it right away but I still went to see the nurse since I was not feeling very well afterwards and was concerned. I've never had need of medical attention before on vacation so I wasn't sure what to expect. She said I was having an allergic reaction (I'm not allergic to anything except jelly fish I guess) and she could give me a shot of Benadryl for $30 or I could try an allergy medicine from the gift shop for $3. I opted for the $3 first and it seemed to work. Had I needed a doctor it would've cost me $200, just an FYI. Anyway the employees were very friendly and accommodating, and there are very little hassles on the beach from the locals. They still try to peddle their wares but just be respectful, hardly anyone harasses you to buy, they're just trying to make a living like the rest of us. Respect mon. Jamaicans are great, it's like you have friends everywhere! We'd definitely stay here again. Read moreGenuine Expedia guest review
"Will do it again"
Very nice place. Staff where awesome , will definitely go backGenuine Expedia guest review
"staff were so HORRIBLE food worst"
Hotel was beautiful, pools were amazing. Rooms super clean Check in was three. They made us wait till 6pm and still no room. We finally demanded a room and got one. There is no food or snacks after midnight. They say they have a snack room but what they put out at 11pm shall last till 6am. At midnight indent for a snack and a staff memeber said no […] more. You can eat what's left which was nothing. Now the restaurant was another scam. Online it says you have the option of dining at their on-site restaurants, only of you stay four days so day 1,2,3 nothing but Buffett food. Which sucked. No variety at all. When we went to book our restaurant. They said. No. I just checked in and they are full so I would have to eat Friday. Even thought I was only there Tuesday - Thursday. The staff and management could care less. Do not stay here if you want food. They barely feed you. Read moreGenuine Hotels.com guest review
Just got back and the only complaint I have is the beach. The hotel is nice and clean the rooms are nice but def in need of tv upgrades. The entertainment was amazing, at no point was I bored. The food is decent considering it's an all inclusive hotel, and drinks are pretty good too. The beach however, the water is nice and blue I'm some spots but the […] entire floor is covered alge and it makes the water look dark like lake water. Also of you don't like stepping on disgusting slimy alge then you will not get into the beach water. I heard a few people steped on sea urchins while I was there because you can't see the ocean floor and where you are stepping. However there is a beach down the bay maybe a 5minute walk that is beautiful. So if you want to save some money and still have a beautiful beach just suck up that walk and go to the beach next door at the Riu Tropical. One last thing the staff was AMAZING I can't stress that enough as that is very important. I will be returning to this hotel in the future. Read moreGenuine Hotels.com guest review
"Had a great time"
Enjoyed the venue and the location, and especially the entertainment crew. It's definitely a family resort, but my husband and I were still comfortable doing couple activities. Would definitely recommend this property.Genuine Hotels.com guest review
With its all inclusive package, the experience was better than a cruise.Genuine Expedia guest review
From the food to the hotel staff, this resort was amazing! The staff took the time to get to know each guest and interacted with us on a daily basis including the hotel manager, Alex. The entertainment staff was out of this world. We're already planning our next trip and we just came back this morning!Genuine Expedia guest review
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