English (United States)
Go to the Hotels.com home page

Book online or call 1-866-539-0036 This call is free. 24 hours a day; 7 days a week.

  • Hotels
  • Hotel Deals
  • Packages & Flights
  • Groups
  • Welcome Rewards™
  • Customer Service
    • Manage your bookings
    • FAQs
    • Contact us
    • Review a hotel
    • Website feedback
  • Bookings & Account
    • Sign in
    • Find your booking
    • Create an account
    • See saved hotels
Start of main content. Read on from here or press tab to access the next link
  • Hotels
  • China Hotels
  • Hangzhou Hotels
  • Sofitel Hangzhou Westlake
  • All hotels in Hangzhou, China
All hotels in Hangzhou, China
Change search:
Enter dates to check prices
1 room,  2 adults 
Adults Children
Room 1:

Sofitel Hangzhou Westlake - Hangzhou

30.248206, 120.15702
4.5 stars
333 West Lake Avenue, Hangzhou, 310002 China ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $159
available on 06/21/13
Price Match Guarantee
3.8 22 5

Share this page

Tweet
Email a friend

More sharing options

  • Del.icio.us
  • Google
  • Squidoo
  • Reddit
  • MySpace
  • Facebook
  • Digg
  • StumbleUpon
  • Yahoo

Email "Sofitel Hangzhou Westlake - Hangzhou" to a friend

Back to Sharing Options

Ooops!

Separate multiple addresses with a comma (,) (optional) (500 characters left)
or cancel

Thanks!

You have sent Sofitel Hangzhou Westlake - Hangzhou to:

    Close popup

    Email "Sofitel Hangzhou Westlake" to a friend

    Ooops!


    Separate multiple addresses with a comma (,)


    (500 ({0}500{1} characters left))

    Cancel

    Thanks!

    You have sent Sofitel Hangzhou Westlake to:

    Close popup
    • Hotel description
    • Map
    • Reviews
    • Share
    • Email
    • Save Saved
    • Need help? Our experts can call you

    Map

    Sofitel Hangzhou Westlake
    View Sofitel Hangzhou Westlake on a map
    View all hotels in Hangzhou
    1 room,  2 adults 
    Adults Children
    Room 1:

    Why book with us?

    Our loyalty program

    FREE NIGHT
    • 1
    • 2
    • 3
    • 4
    • 5
    • 6
    • 7
    • 8
    • 9
    • 10

    Collect 10 nights, get 1 free!

    • Hotels.com doesn't charge cancellation fees
    • Price Match Guarantee
    • We're just a phone call away: 1-866-539-0036

    Landmarks near Sofitel Hangzhou Westlake

    • Xihu Tiandi Hotels - Hangzhou 170 yards
    • China Academy of Art Hotels - Hangzhou 340 yards
    • Westlake Yintai Shopping Mall Hotels - Hangzhou 340 yards
    • Ding'an Road Station Hotels - Hangzhou 650 yards
    • West Lake Hotels - Hangzhou 650 yards
    • All landmarks in Hangzhou

    Nearest hotels to Sofitel Hangzhou Westlake

    • EAST CENTRAL HOTEL
      270 yards from Sofitel Hangzhou Westlake - Hangzhou
    • Victoria Regal Hotel
      4.0 stars
      390 yards from Sofitel Hangzhou Westlake - Hangzhou
    • Flower Inn Hubin
      3.0 stars
      440 yards from Sofitel Hangzhou Westlake - Hangzhou
    • Hangzhou Sunoon Hotel
      3.0 stars
      510 yards from Sofitel Hangzhou Westlake - Hangzhou
    • Hangzhou Sunny Huansha Hotel
      3.0 stars
      560 yards from Sofitel Hangzhou Westlake - Hangzhou

    Top Hotels in Hangzhou

    • Hyatt Regency Hangzhou
      4.5 stars
      4.3 from 28 guest ratings
    • Hangzhou Hua Chen International
      4.0 stars
      3.8 from 63 guest ratings
    • SSAW Hotel Hubin
      4.0 stars
      3.7 from 57 guest ratings
    • Shangri-La Hotel Hangzhou
      4.5 stars
      4.1 from 25 guest ratings
    • Ramada Plaza Hangzhou Haihua
      4.0 stars
      3.6 from 28 guest ratings

    Nearby 5 Star hotels Hangzhou

    • Goethe Hotel Lakeview
      5.0 stars
      2.4 from 5 guest ratings
    • The Dragon Hotel
      5.0 stars
      4.3 from 20 guest ratings
    • Zhejiang Narada Grand Hotel
      4.5 stars
      3.3 from 4 guest ratings
    • JW Marriott Hotel Hangzhou
      4.5 stars
      4.0 from 4 guest ratings
    • Four Seasons Hotel Hangzhou at West Lake
      5.0 stars
      4.6 from 15 guest ratings
    • See all 5 Star hotels Hangzhou

    Nearby Hangzhou Hotels with Meeting Facilities

    • Hangzhou The New Hotel
      3.5 stars
      5.0 from 1 guest ratings
    • Hangzhou New Dongpo Hotel
      3.0 stars
      2.7 from 3 guest ratings
    • GreenTree Inn Hangzhou West Lake Avenue Hotel
      2.5 stars
      4.0 from 4 guest ratings
    • Friendship Hotel Hangzhou
      4.0 stars
      3.8 from 46 guest ratings
    • Eastern Golden Apartment
      3.5 stars
      5.0 from 1 guest ratings
    • See all Hangzhou Hotels with Meeting Facilities

    Nearby Hangzhou Hotels with Gym

    • Xinqiao Hotel
      3.5 stars
      no guest reviews yet
    • Hangzhou Yilin Apartments
      3.5 stars
      3.4 from 5 guest ratings
    • Westlake 7 Apartment
      3.5 stars
      3.1 from 11 guest ratings
    • Zhongshan International Hotel
      3.0 stars
      3.8 from 5 guest ratings
    • LAKEVIEW HOTEL HANGZHOUWANGHU
      4.0 from 6 guest ratings
    • See all Hangzhou Hotels with Gym

    Nearby Hangzhou Hotels with Accessible bathroom

    • Zhejiang Xizi Hotel
      3.5 stars
      4.3 from 6 guest ratings
    • Landison Plaza Hotel Hangzhou
      4.0 stars
      2.9 from 7 guest ratings
    • Courtyard by Marriot Hangzhou Wulin
      4.0 stars
      4.7 from 28 guest ratings
    • Zhe Jiang Hotel Hangzhou
      4.0 stars
      3.6 from 5 guest ratings
    • The East Hotel
      4.0 stars
      4.3 from 4 guest ratings
    • See all Hangzhou Hotels with Accessible bathroom

    Nearby Hangzhou Hotels with Roll-in shower

    • Zhejiang Railway Hotel
      3.0 from 1 guest ratings
    • Hangzhou Top Red Holiday Inn
      3.0 stars
      3.0 from 1 guest ratings
    • Huguang Hotel
      3.0 stars
      no guest reviews yet
    • Hangzhou Zonhow Hotel
      3.0 stars
      4.0 from 1 guest ratings
    • Oriental Deluxe Hotel Zhejiang
      4.0 stars
      2.0 from 1 guest ratings
    • See all Hangzhou Hotels with Roll-in shower
    • Banyan Tree Hangzhou
      5.0 stars
      5.0 from 1 guest ratings
    • Pins De La Brume Hotel
      4.5 stars
      5.0 from 1 guest ratings
    • InterContinental Hangzhou
      4.5 stars
      4.8 from 4 guest ratings
    • Wyndham Grand Plaza Royale Hangzhou
      4.0 stars
      4.7 from 23 guest ratings
    • Four Points by Sheraton Hangzhou, Binjiang
      4.0 stars
      4.5 from 2 guest ratings
    • New Century Grand Hotel Hangzhou
      4.0 stars
      4.4 from 16 guest ratings
      Reviewed by a Hotels.com guest on Jan 31, 2013

      This guest did not leave a comment.

    • Tea Boutique Hotel
      4.0 stars
      4.3 from 49 guest ratings
      Reviewed by a Hotels.com guest on Aug 22, 2012

      This guest did not leave a comment.

    • Oakwood Residence Hangzhou
      4.5 stars
      4.4 from 19 guest ratings
      "Excellent Service" Reviewed by a Hotels.com guest on Jul 8, 2012

      I stayed on business and I don't speak English. I relied heavily on the front desk and other staff to get from meeting to meeting, eat and go out. They consistently came through. The hotel is enjoyable for all the standard reasons: cleanliness, ammenities, etc., but I would especially recommend it to anyone who needs to get around and can't speak Mandarin.

    • Hangzhou St. Rich Hotel
      3.5 stars
      3.4 from 34 guest ratings
      "Wonderful Hotel" Reviewed by a Hotels.com guest on May 7, 2012

      This hotel was very affordable and was wonderful. Central location. Close to West Lake, the train station, and the city. The hotel itself was gorgeous, spacious rooms, an enormous walk in shower. My wife and I have found the hotel we will continue to stay at on our trips to Hangzhou. We highly recommend it.

    • iTowns Hotel Tianyuan Branch
      3.0 stars
      4.0 from 1 guest ratings
      Reviewed by a Hotels.com guest on Apr 6, 2012

      This guest did not leave a comment.

    Explore the world

    • Hotels in Wengen
    • Jacksonville hotel deals
    • Cheap hotels near Ballyvaughan
    • Comfort Inn Worland Worland
    • Pittsburg hotel last minute deals
    • Palace of the Holy Steps (Santuario della Scala Santa) hotel deals
    • Hotels in Plainview
    • Last minute hotels in Wall
    • Hotels in Pietrasanta
    • Pasay hotel deals
    • Arden hotels
    • Tullamarine Golf hotels
    • Woodlands Hotel Waterford Ireland
    • Boras hotels
    • Lowell hotel deals

    Overview of Sofitel Hangzhou Westlake - Hangzhou

    Location.
    Located in Hangzhou (Shangcheng), Sofitel Hangzhou Westlake is close to Xihu Tiandi, West Lake, and China Academy of Art. Also nearby are Westlake Yintai Shopping Mall and Liulang Wenying Park.

    Hotel Features.
    Sofitel Hangzhou Westlake has a full-service spa, an indoor pool, and a health club. Complimentary wireless Internet access is available in public areas. Business amenities at this 4.5-star property include a business center, limo/town car service, and audiovisual equipment. Dining options at the hotel include 4 restaurants along with a coffee shop/café and a bar/lounge. The staff can provide event catering, tour assistance, and currency exchange. Additional amenities include gift shops/newsstands, barbecue grills, and laundry facilities. Onsite parking is offered for a surcharge.

    Guestrooms.
    The 200 air-conditioned guestrooms at Sofitel Hangzhou Westlake include CD players and minibars. Guests can use the in-room complimentary wired high-speed Internet access. Rooms are equipped with LCD TVs with satellite channels. All accommodations provide desks and safes; free local calls are offered (restrictions may apply). Bathrooms offer bathrobes, makeup/shaving mirrors, hair dryers, and slippers. Additional amenities include complimentary newspapers and complimentary bottled water. In addition, amenities available on request include extra towels/bedding and wake-up calls. Turndown service is offered nightly and housekeeping is available daily.

    Image of Sofitel Hangzhou Westlake, Hangzhou
    3.8 out of 5 Good (22 reviews)
    (Neighborhood average 3.3)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    It was a great hotel! Business services were great, the staff and accommodations were wonderful! If you're looking to visit West Lake or the surrounding... area - this is the place to stay as well! by Zastrow  from USA on 05/06/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $159
    Nights
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Superior Room

    Deluxe Room

    Luxury Room

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets not allowed
    • Check-in time starts at: 2 PM
    • Check-out time is: Noon

    • A resort fee is included in the total price displayed.

    Amenities

    • General
    • Bar/lounge
    • Barbecue grill(s)
    • Billiards
    • Coffee shop or café
    • Elevator/lift
    • Gift shops or newsstand
    • Number of buildings/towers - 1
    • Number of floors - 6
    • Swimming pool - indoor
    • Total number of rooms - 200
    • See more facilities
      • Air-conditioned public areas
      • Free guest parking during stay
      • Free Wi-Fi
      • Number of restaurants - 4
    • Rooms (all rooms include)
    • Bathrobes
    • Bathroom scale
    • Clock radio
    • Desk
    • Electronic/magnetic keys
    • In-room childcare (surcharge)
    • In-room safe
    • Iron/ironing board
    • Rollaway/extra beds available
    • Window opens
    • See more room details
      • Air conditioning
      • CD player
      • Ceiling fan
      • Climate control
      • Complimentary bottled water
      • Complimentary newspaper
      • Daily housekeeping
      • Extra towels/bedding
      • Free local calls
      • Free wired high-speed Internet
      • Hair dryer
      • LCD TV
      • Makeup/shaving mirror
      • Minibar
      • Premium bedding
      • Satellite TV service
      • Slippers
      • Turndown service
      • Voice mail
      • Wake-up calls
    • Services
    • Free parking
    • Hair salon
    • Health club
    • Laundry facilities
    • Limo or Town Car service available
    • Massage - spa treatment room(s)
    • Parking (surcharge)
    • Porter/bellhop
    • Shoe shine
    • Tour assistance
    • View more services
      • Airport transportation (surcharge)
      • ATM/banking
      • Babysitting or childcare
      • Beauty services
      • Breakfast available (surcharge)
      • Coffee/tea in lobby
      • Complimentary newspapers in lobby
      • Concierge desk
      • Currency exchange
      • Doorman/doorwoman
      • Express check-in
      • Express check-out
      • Full-service health spa
    • Business & Event
    • 24-hour front desk
    • Audiovisual equipment
    • Banquet facilities
    • Business center
    • Dry cleaning/laundry service
    • Event catering
    • Room service (24 hours)
    • Accessibility Features**
    • Accessibility equipment for the deaf
    • Accessible bathroom
    • Accessible parking
    • In-room accessibility
    • Roll-in shower

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Renovation information

    The hotel will be renovating from 1 March 2013 until further notice. The following areas are affected:

    • Fitness facilities
    • Sauna
    • Spa
    • Swimming pool

    Every effort will be made to minimize noise and disturbance.

    Dining

    Sofitel Hangzhou Westlake has a restaurant on site. 24-hour room service is available.

    Recreation

    Recreational amenities at the hotel include a health club, a fitness facility, and a pool.

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Bicycle rentals on site
    • Swimming on site

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Breakfast fee: CNY 182 per person (approximately)
    • Airport shuttle fee: CNY 450
    • Deposit: CNY 3000 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Hangzhou, China
      of
    30.248206, 120.15702
    Hotel coordinates:

    Street map

     

    Legend

    • Your chosen hotel
    • Other hotels available on your chosen dates ()
    X
    What’s different?
    This hotel does not match the following selections
    Previous Next
    Shortlisted

     

    Welcome Rewards™

    Special Deal
    The price comparison is based on prices for this hotel over the next 14 days from the stay dates selected.
    Great Rate
    from

    Area map

    A short guide to Hangzhou City Centre

    Hanghzhou is centered around the peaceful West Lake, an hour from Shanghai by train. Visitors can take boat rides across the water, or stroll around the lake's edge interacting with locals as they dance for their morning exercise. As you move away from the water, high-end shopping areas and restaurants abound, offering everything from traditional Chinese fare to convenient international options.

    see all hotels in Hangzhou

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Xihu Tiandi - 200 yards
    • China Academy of Art - 300 yards
    • Westlake Yintai Shopping Mall - 300 yards
    • Ding'an Road Station - 600 yards
    • West Lake - 700 yards
    • Liulang Wenying Park - 900 yards

    0.50 - 1.0 mi

    • Museum of Traditional Chinese Medicine (Hangzhou) - 900 yards
    • Wushan Square - 900 yards
    • Qinghefang Old Street - 1000 yards
    • Longxiangqiao Station - 1000 yards

    3.0+ mi

    • Hangzhou Xiaoshan Intl. Airport (HGH) - 16 miles
    All hotels in Hangzhou, China
    Reviews
    • All (22)
    • Business (5)
    • Romance (2)
    • Family (3)
    • Friends (2)
    • Other (10)
    3.8 / 5
    Good

    Score breakdown (from 22 reviews)

    • 5.0
      (7)
    • 4.0
      (9)
    • 3.0
      (2)
    • 2.0
      (3)
    • 1.0
      (1)

    Average rating for:

    • Cleanliness
      4.0
    • Service
      4.3
    • Comfort
      4.0
    • Condition
      3.6

    Reviews: Overall

    Sofitel Hangzhou Westlake - Hangzhou
    4.0 / 5
    Excellent
    "Perfect for a visit to West Lake!"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    It was a great hotel! Business services were great, the staff and accommodations were wonderful! If you're looking to visit West Lake or the surrounding area - this is the place to stay as well!
    Genuine Hotels.com guest review
    1 night business trip in Apr 2013
    Zastrow
    US

    Sofitel Hangzhou Westlake - Hangzhou
    5.0 / 5
    Outstanding
    "Very comforting"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very comforting experience, excellent services.will definitely return
    Genuine Expedia guest review
    Other trip
    Jul 11, 2012
    Tippytoes
    US

    Sofitel Hangzhou Westlake - Hangzhou
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great staff, I left my wallet in the room safe and they jumped right on it to recovery it and send it to me. Rooms were very comfortable, staff friendly and helpful, will stay there again.
    Genuine Hotels.com guest review
    2 night business trip in Jul 2011
    A Traveller
    US

    Sofitel Hangzhou Westlake - Hangzhou
    5.0 / 5
    Outstanding
    "A Higher Standard in Service Westlake District"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The Sofitel is a lovely hotel on the shores of the West Lake. This hotel will bend over backwards to offer you the quality of service not found in most hotels around the world. They will go above and beyond to help you discover Hangzhou, not just the typical places of interest but those out of the way places that make a city memorable. In the restaurants, […] the service and food are terrific. My daughter and I requested iced tea, they were a little surprised at the request but we managed to enjoy our favorite beverage daily. The location cannot be beat, right on the shores of the West Lake and its marvelous teahouses and stores. Stay in the comfort and ease of the Sofitel, you will find the staff enjoyable to speak with on the attributes of this beautiful city of Hangzhou. Read more
    Genuine Hotels.com guest review
    2 night trip in Jul 2011
    A Traveller
    US

    Sofitel Hangzhou Westlake - Hangzhou
    4.0 / 5
    Excellent
    "Pleasant experience."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Overall, pleasant experience. Good location although the hotel itself looks a little 'tired' and could do with a bit of refurbishment. Although the front staff was pleasant, their standard of English could be improved (compared to Sofitel Hyland Shanghai). Also, upon check out, as we were in a hurry to get to the airport, we told the cashier to prepare […] our bill while we get our luggage from our rooms. However, when we came down some 15 minutes later, the bill was still not ready and we had to wait another 10 minutes to fully settle the bill. Hence, the effiency of the staff could be improved. Read more
    Genuine Expedia guest review
    Other trip
    Jun 14, 2011
    A Traveller
    US

    Sofitel Hangzhou Westlake - Hangzhou
    1.0 / 5
    Poor
    "Disappointing."

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    My second trip to Hangzhou since September. Stayed at the Wyndham last time and will go back there. Esthetically speaking, Sofitel rooms leave much to be desired -- look similar to Chinese hotels costing one third the price; much smaller compared to the Wyndham, lower quality amenities and a bit shabby around the edges -- frayed and stained carpet, […] patched up wallpaper. No wifi, very limited room service menu (though there are restaurants in the hotel), no coffee pot, only Nescafe and Chinese tea offered. Shower door opens six inches from the toilet and doesn't close properly resulting in water covered floor. Poor lighting for reading. Overall, not a 5-star hotel. Read more
    Genuine Expedia guest review
    Other trip
    Oct 21, 2010
    Carolyn
    US

    Sofitel Hangzhou Westlake - Hangzhou
    4.0 / 5
    Excellent
    "Hotel Conditions"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    The carpet is old and looks dirty.
    Genuine Hotels.com guest review
    1 night family trip in Aug 2010
    A Traveller
    US

    Sofitel Hangzhou Westlake - Hangzhou
    3.0 / 5
    Good

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night business trip in Jul 2010
    A Traveller
    US

    The following English reviews were posted by Hotels.com guests from other countries

    Sofitel Hangzhou Westlake - Hangzhou
    4.0 / 5
    Excellent
    "5* luxury hotel at an idyllic location"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Check-in was quick, and the room comfortable and clean. Despite there being some renovation and building works going on, the noise was kept to day time so wasn't a disturbance. The lounge area for Accord Le Club loyalty scheme members was nice and pleasant, although they seemed to run out of food quickly. Breakfast buffet included a good selection of […] Chinese and Western dishes (noodels, dumplings, bread, cheese, cold cuts, fresh fruit). The hotel is next to the West Lake with easy access to the parks and pavilions nearby, as well as a large supermarket (Carrefour). Would definitely go back. Read more
    Genuine Hotels.com guest review
    3 night family trip in Mar 2013
    TR
    GB

    Sofitel Hangzhou Westlake - Hangzhou
    5.0 / 5
    Outstanding
    "one of the best in Hangzhou"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    one of the best in Hangzhou.very good service. Warm staff who speak French.
    Genuine Hotels.com guest review
    1 night trip in Jan 2013
    A Traveller
    SG

    Sofitel Hangzhou Westlake - Hangzhou
    2.0 / 5
    Fair
    "Over priced hotel, felt cheated."

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      1.0
    For the price we are paying, we expect newer, modern rooms. The furnitures are old, carpets looked dirty and need washing. It's definitely overpriced, only good thing is the location, opposite the Westlake. The air-conditioning is centrally controlled and thus we cannot get a comfortable temperature in the room, got to resort to opening windows to allow […] natural air in. No breakfast and no wifi in room. Until today, we still cannot find justifications for the rates we paid for the room. Read more
    Genuine Hotels.com guest review
    1 night family trip in Oct 2011
    Cindy C
    SG

    The following reviews were posted by Hotels.com guests from other countries

    Sofitel Hangzhou Westlake - Hangzhou
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    还不错
    Genuine Hotels.com guest review
    Business trip
    May 10, 2013
    戏法小丑
    CN

    Sofitel Hangzhou Westlake - Hangzhou
    5.0 / 5
    Outstanding
    "杭州観光には泊まりたいホテル"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    インフラ、サービス、立地全て、良かった。西湖観光の際に宿泊する際にはぜひお勧めする。日本語を話せる現地スタッフもフロントで親切に対応してくれた。
    Genuine Expedia guest review
    Other trip
    Jan 1, 2013
    くらら
    JP

    Sofitel Hangzhou Westlake - Hangzhou
    3.0 / 5
    Good
    "best location"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    西湖をゆっくり堪能したい人には、最高です。館内施設は少し古くなっており、新設ホテルと比較すると見劣りしますが、歩いて3分で西湖です。
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    sagamon
    JP

    Sofitel Hangzhou Westlake - Hangzhou
    5.0 / 5
    Outstanding
    "感じの良い5つ星ホテル☆"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    観光で利用しました。とても清潔感があり、サービスもよかったです。ホテルスタッフは皆親切でした。バス停にもほど近く、また、西湖東側に位置するため、ガイドブックにのっていた行きたいお店が徒歩圏内で、とても便利でした。また、日本語可能なスタッフが1人いますので、なにかあればその方が出てきてくれました。その方がいない場合は、英語、中国語での会話となります。
    Genuine Expedia guest review
    Other trip
    Sep 2, 2012
    nao
    JP

    Sofitel Hangzhou Westlake - Hangzhou
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    服務:這邊的服務人員一直給我很親切的感覺,當我需要什麼的時候都會很主動上前幫助我,感覺很好。位置:其實位置很好,不過酒店門口前面的地方不是很大,沒有可以計程車停下的地方,也有點難找計程車。不過就算找到計程車,這邊的計程車司機質素也不太好。如果只是普通遊西湖的話,推薦用當地市政府推廣的自行車還比較好。
    Genuine Hotels.com guest review
    3 night trip with friends in Jun 2012
    A Traveller
    HK

    Sofitel Hangzhou Westlake - Hangzhou
    2.0 / 5
    Fair
    "豪華さに欠ける旅行者向けの利便が良いホテル"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    ソコソコノ値段を出したつもりでしたが、部屋の広さや豪華さには欠ける。窓からの景色も良くなく装飾品もシンプル。部屋に傘が2本付いていたり、無料で車椅子の貸し出しをしてくれた。西湖にも繁華街にも近く、観光するにはロケーションは良いがホテルでゆっくり過ごすタイプの部屋ではない。日本語が話せるスタッフ、日本語の雑誌が置いてあり、近くにコンビにもあり便利。
    Genuine Expedia guest review
    Other trip
    May 11, 2012
    shanghai cat
    JP

    Sofitel Hangzhou Westlake - Hangzhou
    4.0 / 5
    Excellent
    "Sofitel Hangzhou Westlake: Un bon hotel bien situé"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Un hotel international confortable. Le personnel parle anglais. Un léger manque d'entretien mais cela reste tout à fait correct. Son principal atout: Sa localisation. Il est tout proche du lac et dans une des parties les plus agréables.
    Genuine Hotels.com guest review
    3 night romance trip in Oct 2011
    Jean-François
    FR

    Sofitel Hangzhou Westlake - Hangzhou
    5.0 / 5
    Outstanding
    "Great Service !"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    The service is excellent! Very good breakfast, excential for foreigners like me that don't apreciate chinese food and need some western food every day.
    Genuine Hotels.com guest review
    2 night business trip in Apr 2011
    CArlos M
    BR

    Sofitel Hangzhou Westlake - Hangzhou
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    スタッフがとにかく親切で、細やかな気配りをしてくれる。駅からは遠いが、湖には近く、ガルフールも近いので何かと便利。
    Genuine Hotels.com guest review
    1 night trip with friends in Sep 2010
    A Traveller
    JP

    Sofitel Hangzhou Westlake - Hangzhou
    2.0 / 5
    Fair

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      1.0
    タクシーがなかなか来ない、駅から近いのでタクシーが嫌がる。 駅とホテルの連絡シャトルバスが欲しい。
    Genuine Hotels.com guest review
    2 night romance trip in Sep 2010
    A Traveller
    JP

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

    All hotels in Hangzhou, China
    Review written by a customer who has booked on Hotels.com.
    Is the description of this hotel not correct? Tell us
    < West Lake Hillview International Hotel - Hangzhou Zhejiang International Hotel - Hangzhou >
    • Top Destinations

      • Hotels in New York
      • Hotels in Las Vegas
      • Hotels in Chicago
      • Hotels in San Francisco
      • Hotels in Washington
      • Hotels in Boston
      • Hotels in San Diego
      • Hotels in Orlando
      • Hotels in London
      • Hotels in New Orleans
      • Hotels in Los Angeles
      • Hotels in San Antonio
      • Hotels in Paris
      • Hotels in Seattle
      • Hotels in Atlanta
      • Hotels in Philadelphia
      • Hotels in Austin
      • Hotels in Atlantic City
      • Hotels in Rome
      • Hotels in Myrtle Beach
      • Hotels in Dallas
      • Hotels in Houston
      • Hotels in Denver
      • Hotels in Miami
    • Change language

      • Sofitel Hangzhou Westlake - χΑνγκζού
      • Sofitel Hangzhou Westlake Hangzhou
      • Sofitel Hangzhou Westlake - Hangzhou
      • Sofitel Hangzhou Westlake - Ганчжоу
      • 소피텔 항저우 웨스트레이크 (Sofitel Hangzhou Westlake) - 항저우
      • Sofitel Hangzhou Westlake - Hangzhou
      • Sofitel Hangzhou Westlake - Ханчжоу
      • Sofitel Hangzhou Westlake - Hangzhou, Cina
      • Sofitel Hangzhou Westlake — Hangzhou
      • Sofitel Hangzhou Westlake – Hangzhou
      • Sofitel Hangzhou Westlake - Hangzhou
      • Sofitel Hangzhou Westlake - Hangzhou
      • Sofitel Hangzhou Westlake - Hangzhou
      • Sofitel Hangzhou Westlake
      • Sofitel Hangzhou Westlake - האנגג'ואו
      • Sofitel Hangzhou Westlake - Hangzhou
      • Sofitel Hangzhou Westlake - Hangzhou
      • Sofitel Hangzhou Westlake - هانغ زو
      • Hotell Sofitel Hangzhou Westlake - Hangzhou
      • Sofitel Hangzhou Westlake – Hangzhou
      • Sofitel Hangzhou Westlake - Hangzhou
      • Sofitel Hangzhou Westlake - Hangzhou
      • 杭州索菲特西湖大酒店 (Sofitel Hangzhou Westlake) - 杭州
      • Sofitel Hangzhou Westlake - Hangzhou
      • Sofitel Hangzhou Westlake - Hangzhou
      • Sofitel Hangzhou Westlake - Hangzhou
      • 杭州 ソフィテル ウエストレイク (杭州索菲特西湖大酒店) (Sofitel Hangzhou Westlake)
      • Sofitel Hangzhou Westlake - Hangzhou
      • Sofitel Hangzhou Westlake - Hangzhou
      • Sofitel Hangzhou Westlake in Hangzhou
      • Sofitel Hangzhou Westlake - Hangzhou
      • Sofitel Hangzhou Westlake - Hàng Châu
      • Sofitel Hangzhou Westlake - หางโจว
     
     
     
     
     
     

    ABOUT SSL CERTIFICATES

    Explore Expedia further

    • Top 50 Cities
    • All countries
    • All hotels
    • Hotels
    • Travel Guides
    • Travel blog
    • About Us
    • Contact Us
    • Jobs
    • FAQs
    • Privacy Policy
    • Cookie Policy
    • About our ads
    • Site Feedback
    • Site Index
    • Terms & Conditions

    For Suppliers, Affiliates and the Media

    • Add Hotel
    • Affiliate with us
    • Private Label
    • Promote with Us
    • Travel Agents
    • Press Office
    © 2002-2013 Hotels.com L.P. All rights reserved.
    Hotels.com, Hotels.com logo, Smart character, Welcome Rewards™, and 'Smart. So Smart.' are trademarks and/or service marks of Hotels.com L.P.

    Enter stay dates for availability (Enter your travel dates)

    mm/dd/yy
    mm/dd/yy
    Adults Children
    age 18+ 0-17

    Close
    none
    Close
    none
    Close
    none