Quite dirty. Shower has to be fixed. Need to be restructured. Good news: a very good wifi connectionGenuine Expedia guest review
"Good and comfortable"
We had a good stay in Super 8 Monterey. The location is convinient to anywhere in Monterey.Genuine Expedia guest review
Response by Super 8 Monterey, CA Hello, I am glad that we have sufficed your expectations during your recent stay with us. Your most rewarding feedback score for our hotel brings us fulfillment and inspiration in our continuous effort to provide our guests quality services at best value.
"great hotel, big rooms, very comfy."
We have never been to Monterey before and were extremely happy about this hotel! The pool was great kids had fun swimming. The rooms were very large and perfect for a family. The bathroom was very clean and huge!!! The double sinks were very handy. the TV was a flat screen and great. Beds were very comfortable. In room refrigerator The only thing I […] wish they had was an actual comforter to keep us warm!! Breakfast was adequate too. Will come back! Read moreGenuine Hotels.com guest review
Response by Super 8 Monterey, CA Hello, Thank you for not hesitating to stay with us during your first trip to Monterey. We find fulfillment in knowing you and your family enjoyed your stay. Please know that your satisfaction brings fulfillment to our team. We appreciate your time in sharing your experience. I assure you that your comment about having a comforter in the bedroom will be submitted to our management. I am sure they will look into this matter very closely.
Room type: 2 king beds room 115 Check in: quick & easy since it was prepaid via hotel.com website. Room: was clean, beds comfortable. There is also a small love seat sized couch and coffee table. Only problem was it's on the bottom floor and the door needs new weatherstripping. People were smoking outside bc there are ashtrays and the smell of smoke […] comes in the room. Also the cold night air comes in. And even with two kings, room was spacious. Bathroom: clean, strong hot shower Breakfast: cereals, pastries, toast, waffle, oatmeal, yogurt, coffee/juice. Limited but was good enough for us! Rooms in monterey are expensive, would stay there again if needed. I prefer two kings instead of two queens! Read moreGenuine Hotels.com guest review
"Okay, but you get what you pay for"
The hotel was okay in general. I would consider it overpriced if it was in a lot of other cities; it was really more of 1+ star hotal but at a 2+ star price, but that's what you have to pay in Monterey. The breakfast was a bunch of packaged snacks, so you can take that out of the equation. The location is okay, not too far from downtown, but getting […] into the hotel can require some U turns. The neighborhood is fine, and there is a mall right across the street (not that we went to Monterey to go to the mall though). Basically, it wasn't outstanding but also wasn't a train wreck. Do keep in mind though that the walls are thin, and because of the price compared to other hotels in the area, we did have more of a "party couple" next to us that we could hear most of our stay. Read moreGenuine Hotels.com guest review
Response by Super 8 Monterey, CA Thank you for taking the time to review your recent stay at our hotel. We are glad that you liked our location and neighborhood and that on the whole you enjoyed your time with us. On behalf of our hotel we sincerely apologize, however, about our rate and for failing to exceed your expectations during your entire stay. Please know that we take your concerns seriously as we value you as our guest. We will accelerate your feedback on our rates and trust that our management will look into this matter carefully. We sincerely hope that we may be given a chance to change your perception of our hotel and provide you with a more pleasant and more satisfying experience in the future. We hope to have you with us again soon.
"Great Deal for the Dollar"
It's a great location. We walked across the street to the Del Monte Shopping Center. We'll go back!Genuine Hotels.com guest review
Response by Super 8 Monterey, CA It is so nice to hear that you enjoyed your time with us! We are very happy to see that you liked our great location and affordable rate. Your satisfaction is our goal every time you stay at our hotel. We appreciate your positive feedback very much and we assure you that we will continue on working closely and maintain the quality of services and accommodation that you enjoyed during your stay. We hope to see you again soon!
"Excellent Stay in Monterey"
Great stay and had no complaints. Wifi speed was top notch and room was very clean and comfortable. Bathroom was spacious and bed is pretty new. Front desk could be a little friendlier but I didn't really ask for help or suggestions. There's a pool too I believe but I didn't get to use it since it was a quick stay for me. Overall for a Super 8 I think […] this is an excellent hotel and would definitely consider again if comes to Cali again. Read moreGenuine Hotels.com guest review
Response by Super 8 Monterey, CA Thank you for taking the time to share your positive feedback for our hotel and services. We are thrilled to see that you enjoyed your recent stay with us! We are very glad that you were very pleased with your stay, Wi-Fi speed, very clean and comfortable room, bathroom and bed. You can be assured that we will share your comments with our team, as this will serve as encouragement and inspiration to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for you and other guests on your future visits. Your satisfaction is very important to us and we value your feedback very much. On behalf of our hotel, we thank you again for taking the time to complete our online survey. We appreciate it very much and we assure you that we will continue on working closely and maintain the quality of services and accommodation that you enjoyed during your stay. It was a great pleasure to serve you, we hope to see you again soon!
Hotel was nice, room was a little small, but close to Pacific Coast Highway and fisherman's Wharf. Good place to stay and would stay again if in the area.Genuine Hotels.com guest review
Response by Super 8 Monterey, CA We are glad to hear that you were very pleased with our room and great location. Please know that your satisfaction brings pleasure to us. We are sorry that our room is a little bit small though. Despite the size of our room, it is still our goal to provide you with a positive and memorable experience each and every time you stay at our hotel. You can be assured that your comment will not go unnoticed as we will use it to help us correct our deficiencies and improve our services further. It was a great pleasure to serve you, we look forward to seeing you again soon on your next visit to the area!
"Nice and clean and quiet."
Easy and fast check-in around 8 pm. Perfect room for a family of four. No bad location in Monterey... This was just fine.Genuine Expedia guest review
No complaints. Our room was clean and the breakfast was good. The hotel is across the street from a mall so very convenient. It was a decent drive from the wharf but it was not a problem for us. We enjoyed our stay.Genuine Hotels.com guest review
Response by Super 8 Monterey, CA We are very glad that we have met your expectations during your stay with us. Please know that your satisfaction brings pleasure to us. We assure you that we will continue on working closely and maintain the quality of services you enjoyed during your stay. It was a pleasure to serve you, we look forward to have you again soon!
"Great Super 8"
Very nice for a Super 8. Room was very clean. Fine for a one night stay. Beds are a little firm. Convenient location and close to shopping center. Breakfast included was a bonus and food selection was decent enough.Genuine Hotels.com guest review
Response by Super 8 Monterey, CA It is a great pleasure to hear that you enjoyed your time at our hotel. We thank you for appreciating the cleanliness and location of our room and hotel. Your feedback on the quality and service of our hotel, as well as our breakfast is truly rewarding. We certainly hope we could have another chance to offer you another great experience and comfortable accommodation in our hotel again very soon.
"Best Super 8 I've Stayed At"
Liked this Super 8. Great bed. Very clean and nice breakfast. However, being on major street, I was a bit noisy. But all other similar motels are on the same street.Genuine Hotels.com guest review
Response by Super 8 Monterey, CA Thank you for taking the time to share your positive review of our hotel and services. We are thrilled to hear that you enjoyed your recent stay with us! We are very happy that you liked our place and were very pleased with our bed, cleanliness and breakfast. You can be assured that we will share your comments with our staff, as this will motivate and inspire us even more to continue improving our services to provide a much more enjoyable and memorable experience for you and other guests on your next visit. We sincerely apologize however that because of our location, it is a bit noisy. Your satisfaction brings pleasure to us and we value your feedback very much. We certainly hope we could have another chance to offer you another great experience and an even more comfortable accommodation in our hotel again very soon. We gladly look forward to your next visit.
"A nice place to stay in Monterey"
The Super 8 was clean, comfortable and relatively quiet. Very close to the fancy Del Monte Shopping Center, which includes Whole Foods. There was an excellent Vietnamese restaurant about a block away where we had a very good and inexpensive dinner.Genuine Hotels.com guest review
"not fancy, but great stay for the price"
This super 8 was clean and the front desk help was efficient and friendly. No frills here and the breakfast was simple and basic, but for the price, totally adequate for us!Genuine Hotels.com guest review
We would stay there again.Genuine Hotels.com guest review
"Large Room, Great Staff, Great Location."
We stated here for our week long family vacation. We had a 2 king bed room, and it was very spacious, and included a microwave and refrigerator. We also were just a short drive away from downtown. We traveled with a trailer as we had dive gear that we were traveling with. The staff went out of their way to provide an orange cone to block off a parking […] space for us so we would always have a nice place to tuck it away at night. Breakfast was just ok. Frozen waffles, bread for toast, apples, yogurt, instant oatmeal, 2 types of dry cereal (Raisin Bran and Frosted Flakes) and some packaged pastries (fruit filled cinnamon rolls) Coffee, Tea, Juice and Water. The eating area was a bit small, just a long bar in the hotel lobby. We all agree that we would stay there again, just bring along some other breakfast foods with us. Read moreGenuine Hotels.com guest review
"Better than expected"
This particular Super 8 hotel was better than expected. The stay was very comfortable with basic and decent amenities provided.Genuine Expedia guest review
Response by Super 8 Monterey, CA Hello Mr. Andy, Thank you for letting us know you enjoyed your stay. It is rewarding to receive positive feedback from our guests and to know that we have sufficed your expectations. Thank you for your business and we look forward to serving you again soon.
Nice hotel for a reasonable rate. Good selection at breakfast. Double queen room was a good size and in good condition. About a 25 minute walk to downtown Monterey and Fisherman's Wharf, but there are restaurants in the shopping centre across the street. Would happily stay there again if I was back in Monterey.Genuine Expedia guest review
Response by Super 8 Monterey, CA Hello Miss Karen, Thank you for making Super 8 your choice of hotel. It is indeed rewarding to know you had a comfortable stay and enjoyed your vacation. We appreciate your time in sharing your experience with us and for your kind words for our hotel. I will share your feedback to the team as I know they too will be glad to know we have sufficed your expectations. Thank you for your business and we hope to serve you again the next time you visit Monterey.
"Clean and comfortable"
Came in late, easy to check in. Nice colors, and furnishings. Easy to access. Easy parking. A little expensive. @$120Genuine Expedia guest review
This was our first stop on our 15 day road trip and I can say this hotel is the best so far. The location was perfect with a mall across the street and minutes from Carmel and Monterey attractions. Room was very clean, mattress was good for my back and the staff was great. Breakfast was included. We will be back next time we are in the area.Genuine Hotels.com guest review
I searched for hotels close to the Monterey Bay Aquarium and alot of them were over what I would've liked to spend. I searched again and this hotel had so many great reviews compared to others. And there are many hotels on the same street. We saved alot of money staying here. We stayed one night. Very convenient that a nice large plaza was right across […] the street. There's a Whole foods and restaurants and even a Macy's, Forever 21, h&m, and movie theatre. The rooms were very clean. Two queen beds were super comfy. Bathroom was spacious with two vanitys and large mirrors. The only thing was it says the pool is heated but it was cold when I touched it. Oh well. I would definitely stay again. Monterey is beautiful we saw the aquarium, Fort Ord State park, 17 mile drive, and ate at the Fish hopper.(best clam chowder) We didnt get a chance to go to Carmel beach (white sand and emerald green water), Dennis the Menace Park and the fishermans wharf. Til next time Monterey and Super 8, you were great!!! :-) Read moreGenuine Hotels.com guest review
"close to aquarium and fisherman wharf"
As previous reviewers have said very clean hotel and comfortable beds. I agree hotel is a little old but in good shape. Parking lot is small. breakfast was nothing special but it was ok. Front desk was helpful and friendly. close to all attractions and Carmel. For the money you can't go wrong. I would go back again.Genuine Hotels.com guest review
"Reasonable value motel close to Highway 1"
Perfectly OK for an overnight stay and in a good location on the edge of Monterey. Don't expect too much but what they offer is good value for money.Genuine Hotels.com guest review
I was very happy with the location of this hotel. Right off the freeway. Great shopping center across the street that you can walk to including a Whole Foods grocery. I was pleasantly surprised there was a mini refrigerator and microwave there also. I had some issues with noise on 2 of my nights. People checking in after 11 and walking past my room […] were very loud and I almost had to call the front desk one time. I guess people don't realize some of us go to bed early. The only other problem I had was the water is extremely soft which is hard on hair and skin. If I don't stay here again, that would be the only reason why. Read moreGenuine Hotels.com guest review
Nice roomsGenuine Hotels.com guest review
"Best for the value"
Good hotel, good localization.Genuine Hotels.com guest review
The hotel is very close to Monterey Bay Aquarium and 14 mile Pebble Beach scenic drive. The room was really nice- much better than some hotels that are twice the price. I would recommend this hotel to anyone.Genuine Expedia guest review
"Clean, no frills place to stay"
It was exactly what I expected: A clean, no-frills place to stay. The beds were comfy and the price was goodGenuine Hotels.com guest review
Response by Super 8 Monterey, CA Thank you for taking the time to complete our online survey. We are very pleased to hear that you enjoyed our hotel's cleanliness, comfortable beds and affordable price on your recent stay with us. Your satisfaction and feedback are very important to us. Feedback like this serves as encouragement to all of our staff as we strive to continuously provide exceptional service to you and our other guests in the future. On behalf of our hotel, we thank you for taking the time to complete our online survey We hope that you will be more satisfied on your next stay should you decide to stay with us again in the future. It was a pleasure to serve you, we hope to see you again soon.
all went well cost of room was reasonable except for the weekend rate however compared to other hotels in the area I was pleased. Very well kept indoor and out. good location to all the local attractions as wellGenuine Expedia guest review
"A little cramped but very clean"
We were very pleasantly surprised, especially considering the low price! Yes, the room was a little small, but loaded with amenities and my wife said she'd never seen such white sheets in a hotel. I have a bad back and the bed was comfortable. If you drive something like an Expedition, you'll find the parking lot a challenge, especially when the property […] is sold out ... and the breakfast is all starch and sugar .... but that's really digging deep to find anything negative. I rarely say this about any motel, but I'd stay there again! Read moreGenuine Hotels.com guest review
Response by Super 8 Monterey, CA Thank you for taking the time to complete our online survey. We are thrilled to hear that you enjoyed your recent visit at our hotel! We are delighted to hear that you were very pleased with our affordable rate and amenities, sheets and comfortable bed. We also would like to apologize on behalf of our hotel for our room which was a little small, our breakfast and parking lot. Your satisfaction and feedback are very important to us. We can assure you that we will share your comments with our entire team, as feedback like this serves as encouragement to all of our staff as we strive to continuously provide exceptional service to you and other valuable guests in the future. Likewise, we will be working diligently to implement improvements to make sure that your next stay with us is going to be a more enjoyable and memorable experience. On behalf of our staff, we would like to thank you for making us the preferred hotel of your choice. We truly appreciate your loyalty and hope to see you again on your next visit to Monterey!
"I love the bed, so comfy!"
I visit Monterrey every 2 weeks for business, and I have to say that this is so far my favorite hotel to stay. Mr. Patel is welcoming each time, and his cleaning staff are always ready to help. Not to mention the bed and how roomy and comfortable it is.Genuine Hotels.com guest review
Response by Super 8 Monterey, CA Thank you for taking the time to complete our online survey. We are thrilled to see that you enjoyed your recent visit at our hotel! Your satisfaction and feedback are very important to us. We are delighted that you were very pleased with Mr. Patel, our cleaning staff and bed. We can assure you that we will share your comments with our entire team, as feedback like this serves as encouragement to all of our staff as we strive to continuously provide exceptional service to you and other valuable guests in the future. On behalf of our staff, we would like thank you for making us the favorite hotel of your choice. We hope that you will be even more satisfied on your next stay with us. We greatly appreciate your loyalty. It was truly a pleasure to serve you, we hope to see you again on your next visit to Monterey!
Liked having a second sink outside the bathroom. The room was clean. Our teenagers really like the mall across the street. It was a bit clunky getting our oversized luggage up the stairs and they closed the pool for the night at nine before we could use it.Genuine Hotels.com guest review
Response by Super 8 Monterey, CA Thank you for taking the time to complete our online survey. We are thrilled to hear that you enjoyed your recent visit at our hotel! We are delighted that you were very pleased with our second sink outside the bathroom, clean room and the mall across the street. Feedback like this serves as encouragement to all of our staff as we continuously strive to provide exceptional service to you and our other guests in the future. On the other hand, we apologize for our pool that was closed at nine o'clock. We can assure you that we will deal with this matter appropriately. Your satisfaction is very important to us. On behalf of our staff, we thank you for making us the preferred hotel of your choice. It was a pleasure to serve you, we hope to see you again soon.
"Very nice clean and convenient"
Had a very nice room price was OK and the location was OK.Genuine Expedia guest review
Hotel was very clean with friendly service....You couldn't beat the price.Genuine Hotels.com guest review
Response by Super 8 Monterey, CA We are happy that you were pleased with your great value stay in our hotel. It is good to hear that we were able to match your lodging needs and even exceeded your expectations. Thank you very much for your business .
the staff was wonderful. the hotel is very clean and very convenient to everything around there.for breakfast there was cereal toast waffles hot coffee hot tea pastries that was planning to get your day started and it saves a lot of money. the room had a microwave refrigerator flat screen TV and cable. Good place to stay.Genuine Expedia guest review
Response by Super 8 Monterey, CA Your feedback is valuable in creating better hotel stays and enhancing the positive experiences of our dear customers. Our dedication to service delivery is strengthened by the great experiences shared by our guests. The feedbacks you have shared will help us improve and continuously grow as we strive towards service excellence. Thank you for your business.
"At the start of rt 1"
Even though we stayed one night. It was perfect.Genuine Hotels.com guest review
"Goods and Bads"
I stayed here for 4 nights when I ran the Big Sur Marathon. The location on Munras was a bit far from the center of town but it isn't a bad walk. It took me about 20 minutes to walk to Calle Principal every day. There is a huge shopping center right across the street from Super 8 with a Whole Foods and many other shops and restaurants which is convenient. […] There are walking paths across the street and the view isn't bad. The hotel service is friendly. The room was basic. I would leave early in the morning, and return in the afternoon to change for dinner and the room would never have been cleaned. They wait until very late to clean. They provide simple breakfast items in the morning which is nice (coffee, apples, yogurt, cereal, oatmeal etc.). I would have given a higher rating but I thought that the overall quality was not commensurate with the amount charged. They bounce up the rates for marathon weekend. However they were very friendly and helpful. Read moreGenuine Hotels.com guest review
The hotel is in a great location. Not too far from the Old Fisherman's Wharf, old town Monterey, and across from a huge shopping complex. The rooms were clean and the area seemed very safe. The staff was friendly and for the rate the hotel cannot be beat.Genuine Hotels.com guest review
"Not your typical super 8 - MUCH MORE HIGH END !!!!"
This is not your typical Super 8, it is a bit more high end, there it is in a very central location close to many nice locations, I loved the fact you called walk across the street to a very fancy shopping center, All was nice - but breakfast at the hotel is very light just, fruit, cereal, waffles etc....plan on having breakfast elsewhere :) Overall […] all i was please for the price and would come back again :) Read moreGenuine Hotels.com guest review
"Nice two bedroom suite!"
We were pleased with our room. We booked the 2 bedroom suite and it was a pleasant stay. TV in each room. Clean rooms. The only thing is that the carpet smelled (probably it was washed and didn't dry well). Friendly staff. Continental breakfast was good (cereal, pastries, milk, coffee). I would stay here if I go back to the Monterey bay area.Genuine Expedia guest review
"Very nice hotel,close to everything"
Very comfortable hotel. Our room was very clean, and the staff was very helpful. Their breakfast bar was plenty to get the day off to a good start. I would stay here again.Genuine Expedia guest review
"Nice area shopping center right in front"
Was okay... I was moved from first room tv wasn't working., in the next room sheets were stained we asked them to change them and they never did.. We let it go that day when we came back from breakfast the bed were still not done and we called the front desk someone was to come but no one showed up.,Genuine Expedia guest review
"The owners of this motel lie and Expedia enables."
We were assured by Expedia that the motel had a heated swimming pool. This was important for our children's Spring Break. Upon arrival, the pool was closed. I complained and was promised a full refund. We did not stay at this motel. I called Expedia and Expedia and the motel refused to give the promised refund. I would never again use nor recommend […] Expedia or this motel. Read moreGenuine Expedia guest review
Fine!Genuine Hotels.com guest review
This room was inexpensive and the best kept Super 8 we stayed in on our vacation. Well done Super 8.Genuine Hotels.com guest review
clean, friendly staff, adequate breakfast, relatively quiet,Genuine Expedia guest review
"Very nice for its class"
I was impressed with the nice landscaping and flowers which indicates the management cares to maintain an overall good impression. Room was very nice although it seemed to have a stuffy/moldy smell when we first came in which I thought improved by running the AC but my wife thought she noticed it even in the morning.Genuine Expedia guest review
"Close to everthing in Monterey"
The place is strategically located across from the Del Monte Plaza and is near all the attractions and sights in Monterey. The hotel staff was very friendly. The free continental breakfast was of good quality. The rooms were very well maintained and clean. i would recommend this Super 8 location to anyone and would definitely stay here on my next v […] isit. Read moreGenuine Hotels.com guest review
"they don't understand what "service" is"
when we arrived this hotel, they didn't finish cleaning our room. So, we asked a room keeper to clean our room first, but at that time she's sending text to somebody and didn't answer anything. So, we asked her again, but she just answered " you're not my boss". And next morning we and another guests had to wait for having breakfast, cuz she used microwave […] for her!!! Read moreGenuine Hotels.com guest review
"Nice place to stay close to the mall and dining."
Nice place for an overnight stay. Although their breakfast could use a little touch up not to where the looby is.Genuine Expedia guest review
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