All hotels in Monterey, California, United States of America
1 room, 2 adults
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1300 Munras Ave, Monterey, CA, 93940, United States of America, ‏‎855-238-1592
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3.9 / 5Good

Score breakdown (from 707 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    3.8
  • Comfort
    4.0
  • Condition
    3.9
  • Neighborhood
    4.0
4.0 / 5Excellent
The room looked very nice and the mattress was very comfortable and supportive.
Genuine Expedia guest review
Other trip Feb 20, 2015
A Traveler
US
5.0 / 5Outstanding
"A great get a way hotel with all the convenience"
Nice large room to have couch, microwave, fridge and 2 sinks in the bathroom.
Genuine Hotels.com guest review
Response by Super 8 Monterey, CA
Hello Mayumi, Thank you for posting a truly humbling feedback for our hotel. Thank you for appreciating the basic amenities we have provided in the rooms for our guests’ convenience. We hope to have another chance to serve you again at Super 8 Monterey.
1 night trip Feb 15, 2015
Mayumi
US
2.0 / 5Fair
"Good location...but very disappointed."
We stayed here about two years ago and it was great so we decided to return. This time, although everything seemed very clean, the room had a strong musty odor that overwhelmed every time we returned to our room (solved this by opening a window). The bed was not comfortable (could feel the springs, even the kids complained), the blankets were very thin, worn, old, and frayed around the edges. The furnishings were dated and worn, there was no "Do Not Disturb Signs" to place on the door, and the refrigerator made intermittent buzzing noise. Also, we were directly over the laundry room and could here the washer and dryer cycles late into the night. This is truly a two-star motel.
Genuine Expedia guest review
Other trip Feb 17, 2015
Sil
US
5.0 / 5Outstanding
"Pebble Beach Pro-am weekend"
First time staying at this location. We went for the Pebble Beach Pro-am. Staff was very friendly, rooms clean and perfect for why we needed... Sleeping and showering! The mall across the street was perfect for last minutes items we needed and it's just about a mile from downtown and not much farther to Cannery Row and the Wharf. Would definitely stay here again :)
Genuine Hotels.com guest review
Response by Super 8 Monterey, CA
Hello Stacey, Happy to hear you had a wonderful first stay at our hotel. Thank you for sharing such a wonderful review about your stay and your satisfaction with the service, quality of the room and cleanliness. Thank you for planning to stay with us again. We will do our best to make your next stay another perfect experience.
3 night romance trip Feb 12, 2015
Stacey
US
3.0 / 5Good
"Good location, bad smell"
Clean sheets, decent bed, tv, and bathroom. The only real complaint I have is with the horrible musty smell inside the room. A mixture of mold, vomit, and cleaning products. If you can get past that, then thus is a cheap centrally located place to stay.
Genuine Hotels.com guest review
1 night business trip Feb 4, 2015
Jason
US
5.0 / 5Outstanding
"Enjoyed my stay"
The room was very clean. Bed very comfortable. Safe neighborhood. Great price.☺
Genuine Hotels.com guest review
2 night family trip Jan 31, 2015
Blanca
US
5.0 / 5Outstanding
"Nice place to stay at a great price"
Great place for a weekend stay, and would stay again anytime. However, while the suites are nice sized the regular rooms are a little on the small side.
Genuine Hotels.com guest review
1 night romance trip Jan 31, 2015
A Traveler
US
4.0 / 5Excellent
"Nice stay, close to everything"
Very happy, will return again when we visit the area again. Little noise upstairs on second night of our stay, but overall we were very happy.
Genuine Hotels.com guest review
3 night family trip Jan 23, 2015
Sandy
US
4.0 / 5Excellent
"Slept well."
Good time, not too shabby! I enjoyed being close to the aquarium. Only a couple miles.
Genuine Expedia guest review
Other trip Jan 29, 2015
Tim
US
4.0 / 5Excellent
"Golf Getaway"
An overnight getaway to Monterey for golf at Blackhorse. Hotel has been remodeled and rooms were clean and comfortable.
Genuine Hotels.com guest review
1 night romance trip Jan 24, 2015
A Traveler
US
5.0 / 5Outstanding
"Great lil Gem!"
This hotel is a perfect simple getaway! Clean, good service, great neighborhood, and is central to all the great fun to be had in Monterey and Carmel! I would definitely feel comfortable booking this hotel again!
Genuine Hotels.com guest review
Response by Super 8 Monterey, CA
Hello Diana, It is fantastic to realize our effort to provide quality service to all of our guests. Thank you for your kind, wonderful definition of how you enjoyed and approved of the accommodation we provided you. Best Regards from Super 8 Monterey.
3 night business trip Jan 16, 2015
Diana
US
5.0 / 5Outstanding
"Highly recommended!"
Fantastic hotel! Friendly staff, clean room, comfy bed, inexpensive...I couldn't have asked for more. Don't let the fact that it's a Super 8 fool you. This is a wonderful place to stay. I will definitely be back!
Genuine Hotels.com guest review
Response by Super 8 Monterey, CA
Hello Michael, It is amazing how you define your stay in our hotel. Thank you very much for choosing to stay with us and for your kind words . It truly warms our hearts and reminds us why we are in this business.It would be wonderful to welcome you again in the near future.
2 night trip Jan 17, 2015
Michael
US
3.0 / 5Good
"Good hotel if you're visiting for a short stay."
We like staying at this place. It is a bit overpriced for condition/comfort of hotel however the location is perfect and is always clean. We stayed on the first level and the squeaking floor above was annoying. Overall, this place is good, a bit expensive, but I would recommend it to a friend.
Genuine Expedia guest review
Other trip Jan 12, 2015
A Traveler
US
4.0 / 5Excellent
"Excellent location at a budget price"
Right across the street from Del Monte Plaza, the hotel is conveniently near shopping, movies and eateries yet surprisingly quiet during day and night hours. Barely any traffic noise from Munras Ave. Room was spotless and spacious, microwave/fridge and HD TV were nice perks and used when having restaurant leftovers for dinner. Staff is professional and attentive; the manager even stepped up to jump-start our car on a cold morning rather than have us call roadside assistance. Breakfast is a bit lacking and carb-heavy; would appreciate some eggs or cream cheese to round out the bread and cereal offerings. The breakfast room fills quickly and bottlenecks guests a bit. Overall, a comfortable, restful stay and would definitely consider booking again on our next Monterey trip.
Genuine Expedia guest review
Response by Super 8 Monterey, CA
Hello Dosawalla, I am so happy to learn that you enjoyed our service and accommodations. Your comment on the breakfast selection is appreciated, we welcome our guests thoughts as we want you to completely enjoy your stay in our hotel. Thank you for t your compliment on the efficiency and helpfulness of our staff and manager. We would be delighted to have you back.
Other trip Jan 9, 2015
dosawalla
US
5.0 / 5Outstanding
"Home Away from Home"
What an amazing location for the price. It is newly remodeled and super clean and comfortable. Stayed here almost a week. Was a great home away from home with easy access to freeways and sites.
Genuine Hotels.com guest review
Response by Super 8 Monterey, CA
Hello, I am so glad that you enjoyed your stay and that you found the accommodations felt like you are at the comfort of your own home. Thank you for your business and the chance to showcase the quality of service we have worked so closely so you will enjoy your entire stay.
2 night business trip Jan 3, 2015
A Traveler
US
5.0 / 5Outstanding
"Fantastic for price point and location!"
Renovated rooms with great comfortable beds. Minutes driving from Carmel and Monterey.
Genuine Expedia guest review
Response by Super 8 Monterey, CA
Hello, Thank you for letting us know how pleased you were with our services and convenient location. Thank you for taking note of our effort to provide fine accommodation to our guests. We are glad your stay was comfortable and we look forward to your next visit
Other trip Jan 6, 2015
A Traveler
US
4.0 / 5Excellent
"Good deal"
Very friendly, and a great price for the area.
Genuine Hotels.com guest review
Response by Super 8 Monterey, CA
Hello, I am glad that you find our price great. We appreciate your time in sharing your thoughts on the quality of service you received from our staff on duty. Your feedback is truly important to us as it help us identify what more we could improve to serve you better in the future. Thank you for your business, we hope to have another chance to serve you again soon.
2 night romance trip Dec 31, 2014
A Traveler
US
3.0 / 5Good
"Good hotel for a decent price"
This is a nice hotel, with clean rooms and free WiFi, parking and breakfast. A very decent price and excellent location - just minutes from Monterey and Carmel. Also located next to a big shopping center. Breakfast is minimal and there was no comforter blanket in the bed...
Genuine Expedia guest review
Response by Super 8 Monterey, CA
Hello Danny, Thank you for taking the time to share your experience.We are truly delighted to have received your kind comments and review regarding your most recent stay with us.We are glad your stay was comfortable and we look forward to your next visit.
Other trip Jan 4, 2015
Danny
US
5.0 / 5Outstanding
"comfortable, clean love it"
very close to Hearst castle very clean and comfy love it!
Genuine Expedia guest review
Response by Super 8 Monterey, CA
Hello, Thank you for completing the satisfaction survey for our hotel. Trust that we will continue to strive so you will continue to enjoy and have a restful time on your future visits. We look forward to seeing you again.
Other trip Jan 3, 2015
A Traveler
US
4.0 / 5Excellent
"Decent motel for a reasonable price"
We already stayed here for few times, good motel ...
Genuine Hotels.com guest review
Response by Super 8 Monterey, CA
Hello Yifang, Thank you very much for your patronage. It is wonderful to hear that you enjoyed your stay with us once again and that you have rated our services and accommodations so highly. It is a pleasure knowing that you consider our price reasonable. We look forward to your next visit, we will make sure you will continue to enjoy quality accommodation at best value.
1 night family trip Dec 30, 2014
yifang
US
4.0 / 5Excellent
"Affordable and comfortable"
its on the the highway, but noise wasn't really a problem. It's was extremely clean and comfortable. The breakfast was ok food wise, but having to sit at a bar in the front window of reception wasn't great. For the price, this hotel was great.
Genuine Expedia guest review
Response by Super 8 Monterey, CA
Hello Toni, Thank you for sharing your thoughts on the quality of service and accommodation we provided you. It is truly rewarding to learn that our effort to please our guests have paid off. trust that we will continue to strive to be able to consistently provide you fine experience on your future visits. Thank you for your business.
Other trip Dec 28, 2014
Toni
US
5.0 / 5Outstanding
"Clean room"
I stayed for a night and found that hotel was really neat and clean and close to a big shopping complex. Overall I enjoyed my stay. Recommend to friends
Genuine Hotels.com guest review
Response by Super 8 Monterey, CA
Hello, It is truly rewarding to learn that our effort to provide our guests quality and value accommodation have paid off. Thank you for taking the time to share your recent experience when you stayed with us. Trust that we will do our best to consistently provide you and other guests above par services worthy of your recommendation. Thank you for your business.
1 night family trip Dec 25, 2014
A Traveler
US
4.0 / 5Excellent
Nice location next to del monte shopping center and highway 1
Genuine Expedia guest review
Response by Super 8 Monterey, CA
Hello, I am glad that our location has served convenience to you when you visited us. Thank you for taking the time to share your experience with us and I hope we could have another chance to serve you again soon.
Other trip Dec 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Best deal!"
Love super 8! Clean, new furnishigs, fridge and microwave for the best price around
Genuine Hotels.com guest review
Response by Super 8 Monterey, CA
Hello Monica, Thank you very much for your review! It was truly a pleasure to provide you with a 5 star experience at a great value. We thank you for your loyalty and five star review and we all look forward to seeing you again!
1 night romance trip Dec 12, 2014
Monica
US
4.0 / 5Excellent
"Value?"
The area for breakfast was no bigger than a small bedroom in a good home, no table but some stools in the lobby. The coffee was poor quality and weak. The rolls were of a cheap frozen product. Very little selections. The women at night seemed barely competent. The parking spaces were small and could have led to small incidents. Inside of room had been renovated, modern, clean, and comfortable.
Genuine Hotels.com guest review
Response by Super 8 Monterey, CA
Hello James, I am glad that you were comfortable during your recent visit in our hotel. Thank you for taking note of our effort to improve our services. I apologize however for the breakfast served and our dining area that failed to meet your approval. I can assure you however that I will have your comments, especially regarding our staff, forwarded to our management for evaluation and in order to address this matter immediately. Thank you again for your review and we hope that you will choose to stay with again as we look forward to give you the hotel experience that you truly deserve.
1 night romance trip Dec 10, 2014
James
US
4.0 / 5Excellent
"Great Place to Stay"
Newly remodeled place with excellent rooms. I liked they folded the towels in nice decorations. Room was clean and quite. Centrally located in Monterey.
Genuine Hotels.com guest review
Response by Super 8 Monterey, CA
Hello Carl, It is rewarding to know that our effort to provide quality accommodation to our guests have paid off. Thank you very much for detailing your satisfaction on the quality of clean and presentation. Your positive feedback will continue to motivate us as we continue to strive and be on top of our goal all the time. We hope to serve you again soon.
1 night romance trip Nov 28, 2014
Carl
US
4.0 / 5Excellent
"Nice hotel. Will book for my next trip."
Very nice hotel. Would stay here again and will recommend to friends and family. Staff was friendly and rates were excellent.
Genuine Expedia guest review
Response by Super 8 Monterey, CA
Hello, Thank you very much for your kind words and recommendation. I am so glad that our staff was able to assist you and that you have found our rates to your satisfaction. We all look forward to seeing you again.
Other trip Nov 30, 2014
HWF3
US
4.0 / 5Excellent
"Clean & updated"
Enjoyable! Thanks! Will stay there again. Close to all you need.
Genuine Expedia guest review
Response by Super 8 Monterey, CA
Hello, On behalf of our entire staff, we thank you for choosing our hotel and for your loyalty. We want you to experience the best value for your money, to feel comfortable, and to have your expectations exceeded; I hope that this will be the case during your next stay with us.
Other trip Nov 26, 2014
A Traveler
US
4.0 / 5Excellent
"Not bad"
Nice hotel, but pretty average. Room was o.k., clean. Bathroom was pretty big. Breakfast in the morning was rather meager. Construction going on in the morning day we left - rather loud - heard other guests complaining to front desk. But all in all it was comfortable, and fairly quiet at night for sleeping.
Genuine Expedia guest review
Response by Super 8 Monterey, CA
Hello Pam, Thank you for taking the time to leave us a feedback of our accommodations and overall services.I apologize for the minor setbacks of our amenities but I hope that overall you enjoyed our accommodations and hospitality and that you'll return to experience the full benefit of our amenities for a true five star experience.
Other trip Nov 26, 2014
Pam
US
4.0 / 5Excellent
"Fishing trip"
Room was nice as well as clean. Bed was more. I forgave than I expected which was a big plus. The shower had good pressure and was clean. The breakfast was skimpy: cereal, frozen waffles from a toaster, packaged Danishes, yogurt cups, some fruit, and coffee was decent. This said, for the price, it was a very good value. Staff was friendly and your located very close to area attractions. I will stay there again.
Genuine Expedia guest review
Response by Super 8 Monterey, CA
Hello Rob, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly. It is great to hear of how you enjoyed the value and the convenient location of our hotel. We look forward to serving you again in the future.
Other trip Nov 20, 2014
Rob
US
4.0 / 5Excellent
"Comfortable room with pleasant staff."
Pleasant staff in a modern smaller motel. We stayed two nights and will stay there again when we are in town. The rates were moderate and a good value for what we received.
Genuine Expedia guest review
Response by Super 8 Monterey, CA
Hello, I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. It is always our goal to give you a one of a kind memorable experience. We look forward to welcoming you back during your next stay in the area.
Other trip Nov 20, 2014
A Traveler
US
4.0 / 5Excellent
"Nicely updated and clean rooms."
The hotel looks old but the rooms inside have been updated. Inside the rooms look good and the bathroom is very clean. Rooms have new LCD TVs, Fridge, full size bathtub, Ironing board, and coffee maker. My only complains are that the rooms are a little bit small and crowded and the wifi is not dependable. Its sometimes works slowly or not at all. Fantastic location near shopping mall. We were perfectly happy with our stay and would come back again.
Genuine Hotels.com guest review
Response by Super 8 Monterey, CA
Hello, Thank you for your kind words and positive feedback for our hotel.Your shared experience will surely inspire our team to stay focused in our goal to provide our guest nothing less than the best quality of accommodation you deserve for giving us your business. Thank you very much for choosing to stay with us.
1 night romance trip Nov 15, 2014
A Traveler
US
3.0 / 5Good
"Basic motel, not too far from the tourist hotspots"
Ample parking easily accessible and decently size room. Very clean and looks pretty well maintained. Though pretty close to fisherman's wharf, Cannery Row and aquarium, car is still needed to get to these places
Genuine Expedia guest review
Response by Super 8 Monterey, CA
Hello Kit, It is wonderful to know that you find our hotel clean and well kept as well as conveniently located to your travel purpose. Trust that you will enjoy the same quality and value of services on your future visit. Thank you for your business.
Other trip Nov 19, 2014
Kit
US
4.0 / 5Excellent
"Nice hotel"
We stayed here so my husband could run the Big Sur Marathon. Very clean, comfortable room.
Genuine Hotels.com guest review
Response by Super 8 Monterey, CA
Hello Christopher, I am glad that the quality of clean and accommodation we provided you sufficed your approval. Thank you for sharing your thoughts about our hotel. I hope you will stay with us again in the very near future.
1 night romance trip Nov 15, 2014
christopher
US
2.0 / 5Fair
"Find anoter hotel"
Tough to get a good sleep,very noisy and all rooms are 30 meters from the highway 1.
Genuine Hotels.com guest review
Response by Super 8 Monterey, CA
Hello Mr. Philippe, It is disheartening that you were uncomfortable during your stay with us. Your thoughts about your stay will be accelerated for evaluation. I can assure you that your feedback will be used as reference in the future as we continue to strive for excellence. Thank you for your business.
1 night romance trip Nov 10, 2014
Philippe
US
4.0 / 5Excellent
"Good value"
Good value had everything that was needed!
Genuine Hotels.com guest review
Response by Super 8 Monterey, CA
Hello, It is wonderful to hear that you enjoyed your stay. Thank you for taking the time to complete the survey for our hotel and rating the services you received so highly. This will continue to inspire our team to strive and consistently offer you and other guests quality and value accommodation you will surely enjoy every time you visit us. We hope to see you again soon.
1 night romance trip Nov 8, 2014
A Traveler
US
4.0 / 5Excellent
"Good hotel"
Good hotel
Genuine Hotels.com guest review
Response by Super 8 Monterey, CA
Hello, Thank you for completing the survey for our hotel and for the high rating you gave us. Your positive feedback will continue to inspire us to strive and be able to provide consistent, quality service to all of our guests.
1 night trip with friends Oct 30, 2014
A Traveler
US
3.0 / 5Good
"Good Value for Money"
hotel is good in price what we paying. Nice front desk staff it's just one mile from 17 mile drive so very convenient
Genuine Hotels.com guest review
Response by Super 8 Monterey, CA
Hello Mohit, I am glad that you find our rates affordable. Thank you for sharing your thoughts about your stay. We hope we could have another chance to serve you on your future trip.
1 night family trip Nov 2, 2014
Mohit
US
4.0 / 5Excellent
"Perfiectly fine for what I paid."
Overall, for an inexpensive place to stay (off-season) the room just fine for the price. The room was clean and everything was functional. It even had USB charger ports. The hotel was conveniently located on Munras which is close (5 min drive) to everything in downtown Monterey and directly opposite a good shopping center. The only negative would be that the sound insulation is not very good, so if you have loud neighbors or like to sleep late, you may not be very happy. Overall, I would stay there again.
Genuine Hotels.com guest review
Response by Super 8 Monterey, CA
Hello, I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. I apologize however that you were bothered by the level of noise. I will submit your feedback to our management and trust that they will look into this matter. Thank you for your business and we look forward to serving you again in the future.
3 night romance trip Oct 26, 2014
A Traveler
US
2.0 / 5Fair
"Locked In/Shoddy Upkeep"
My wife and I decided to stay here because of the Customer reviews on Expedia. About 1 hr into our stay I decided to use the bathroom while my wife went across the street to the mall. I went to open the bathroom door and the door "stuck". Long story short...I was stuck in the bathroom for a 1/2hr to 45min until my wife got back and could push from the other side while I pulled. She did try and call the desk but no one answered. Turns out the door was hung improperly and the latch was malfunctioning at the same time because no one bothered to ever inspect it as it was very loose (prob from others struggling with it). It took us another 15min to get me free (working together) and I work in Construction! Then I go to put my clothes in the closet and the handle almost comes off in my hand because the 2 screws holding it on were coming out...that was it for me! I told the front desk I was very disappointed in the room and said "What if a child or elderly person would have got stuck in there?" and they offered to have Mr. Patel (Manager) call me on my cell. It is over 48hrs after I checked out now as of writing this and no one has bothered to call me. That will be the last time we ever stay there as Monterey has way more "fish in the sea" when it comes to rooms! Guess $150 doesn't even get you doors that work anymore...that's cool...we found a luxury hotel just down the street (for less) that we will be staying at next time.
Genuine Expedia guest review
Response by Super 8 Monterey, CA
Hello, I apologize that you had an unpleasant experience during your stay. Your feedback was submitted for evaluation. Unfortunately as per verification, there was no call receive regarding your concerns and it was not brought to attention of our staff until your check out. I assure you however that we conduct inspection on the status of our facilities and what took place during your stay was an isolated and unfortunate occurrence. I regret that we failed to meet your satisfaction during your stay but still we hope to serve you again in the near future.
Other trip Oct 28, 2014
Weary
US
4.0 / 5Excellent
"small, clean, convenient location"
nice location close to freeway and local sites, directly across from Del Monte shopping ccenter
Genuine Hotels.com guest review
Response by Super 8 Monterey, CA
Hello Mr. Dave, Thank you for your time in sharing your experience during your stay with us. I am glad that we have met your satisfaction on the quality of clean and the value of our services. We hope that we could have another chance to serve you again soon.
2 night trip Oct 24, 2014
Dave
US
4.0 / 5Excellent
"Nice Motel"
I recommend this motel to anyone traveling on budget. Clean room with a comfortable bed, refrigerator, microwave, coffeemaker ( coffee provided too!) Breakfast was good too. I will consider this motel for my future trips to Monterey/Carmel area.
Genuine Expedia guest review
Response by Super 8 Monterey, CA
Hello EZ, It is wonderful to hear of the great impression we made with our amenities and services. Thank you for generously recommending our hotel and for your kind words. Your satisfaction is our fulfillment. We will be truly glad to have you again soon.
Other trip Oct 21, 2014
EZ
US
4.0 / 5Excellent
Room was spacious and good for two women with 2 seperate sinks and plenty of counter space.
Genuine Expedia guest review
Response by Super 8 Monterey, CA
Hello, I am glad that you were satisfied with the accommodation you have received during your most recent visit in our hotel. Thank you for your kind words and for complementing our effort to make your stay comfortable. Thank you for choosing to stay with us.
Other trip Oct 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent Value"
Hotel is in a great location directly across from the mall. Room is old, but clean and comfortable. Highly recommended to anybody.
Genuine Hotels.com guest review
Response by Super 8 Monterey, CA
Hello, I am glad that you enjoyed your stay and we have successfully provided accommodation and convenient access to your travel purpose. We are so delighted earning your high recommendation. I assure you that we will do our best to provide you consistent quality of service you enjoyed when you visited us. Thank you so much for your business.
1 night business trip Oct 4, 2014
A Traveler
US
3.0 / 5Good
"Was not allowed to register"
Was not admitted since we had a small dog with us.
Genuine Expedia guest review
Response by Super 8 Monterey, CA
Hello, I would like to apologize for the inconvenience you faced during your visit. I have accelerated your concerns and trust that our management will carefully look into this and will address accordingly. Thank you for your business.
Other trip Oct 8, 2014
A Traveler
US
5.0 / 5Outstanding
"Convenient Location"
The hotel was conveniently located in Monterey, CA, and our room was spotless. The hotel personnel were very friendly and assisted us with our questions regarding the area sites. The breakfast was light-fare and served a useful purpose. The swimming pool was luxurious and well-kept.
Genuine Expedia guest review
Response by Super 8 Monterey, CA
Hello Miss Maria, Thank you for letting us know that we have successfully provided you convenient location and comfortable place to rest during the night. We are truly grateful for for your time in taking note of our effort to provide clean and welcoming ambiance. We hope to have you again soon.
Other trip Oct 7, 2014
Maria
US
5.0 / 5Outstanding
"Clean, quiet, convenient"
Reserve early or find it sold out.
Genuine Hotels.com guest review
Response by Super 8 Monterey, CA
Hello Mr. Dave, It is truly sad that we did not meet you exaction preference of accommodation during your recent stay with us. Please know that we are working very closely to be able to offer the best value services to all our guests because your business is truly significant for us. I hope we could have a chance to offer you better services in the coming days, please call our attention if you need assistance a t any time during your stay. Trust that we will attend to you promptly to ensure you will have a better experience. Thank you for your business.
1 night business trip Sep 27, 2014
A Traveler
US
1.0 / 5Poor
"Thieves"
My prescription and all toiletries were taken from my room. The manager said I was mistaken and didn't know where I had placed my stuff. When I asked to have the police called o report petty theft (due to prescriptions being taken) I was told no. When I said I would dispute the charge and not pay it I was told no I am not allowed.
Genuine Expedia guest review
Response by Super 8 Monterey, CA
Hello, It is sad that we failed to meet your satisfaction during your recent visit. I apologize for the misunderstanding but I assure you that our staff/team would never do anything that would put our business as well as their employment tenure on the line. I apologize for any inconvenience nevertheless, I hope you will accord us another chance serve you better in the future.
Other trip Sep 29, 2014
A Traveler
US
2.0 / 5Fair
"Ok, not great"
Expesive for what was basically a cheap motel. After paying a lot for the room, got nickel and dimed for extra charges. Unfriendly hotel manager made us not want to ask for extra pillows. Towels few, small and like sandpaper. Wifi unusably slow. Funky smell to room. Room too small to accomodate a rollaway bed. A bit on the shabby side. Included breakfast was inedible, unless you like cereal. Try somewhere else.
Genuine Hotels.com guest review
Response by Super 8 Monterey, CA
Hello Mr. Ralphy, I regret that our team failed to meet your approval on the quality and value of services provided to you during your stay. Please know that we are oriented to take care of our guests and make you feel comfortable every time you stay with us. I will accelerate your concerns about the service, breakfast served as well as the towels and I can assure you that these will be verified and addressed appropriately.We value your business and your satisfaction is really important to us.
1 night trip Sep 26, 2014
A Traveler
US
5.0 / 5Outstanding
"Close to Monterey Jazz Festival"
Our room was very clean but a little smaller than hoped for. The HDTV worked great and had a large selection of channels. Housekeeping was professional, friendly and accomadating.We don't care for continental breakfasts served in hotel lobbies and that's what this was. The best part was the location of the hotel. Munras Ave. is in the center of all the places we like to visit. Cannery Row, Fisherman's Warf, Jazz Fest, !7 Mile Drive are all within a 2.5 mi radius.
Genuine Hotels.com guest review
Response by Super 8 Monterey, CA
Hello Gene, We are glad that we have provided your accommodation needs in our hotel to your satisfaction. We assure you we will continue on working very closely to maintain the quality of services that you enjoyed during your stay in our hotel.
2 night romance trip Sep 20, 2014
Genefromfatcity
US
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