Clean and comfortable. The only thing that I regret is that I should have searched online to find the lowest price.Genuine Expedia guest review
"Nice place, wrong neighborhood"
The room has a full kitchen and a big bathroom. They have a security guard 24/7. The only thing I do not like is the neighborhood, there's a homeless shelter on the next block. So if you want to take the train you have to pass by it. I really dont feel safe.Genuine Expedia guest review
"Security checks u in!!!"
Check in office looks worse than homeless shelter. My room was smellyGenuine Expedia guest review
Response by Savannah Suites Pine Street Thank You for ttaking time out your day to respond on your stay here with us at Savannah Suites. We do apologize if you didn't enjoy your stay here. We take pride in making sure that are rooms are up too standard and that includes the check in offices. If there were any issues with your room we would had fixed the issue immediately. Once again thank you for your feedback.
No one was at the desk for the longest time when I was trying to check in. There was a security guard that was hanging out with some friends. The wire along the top of the security fence should have been my first clue. It was a very scary experience.Genuine Expedia guest review
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"Fine for the money."
A no frills hotel that was fine considering the price. Very safe and quiet despite the surrounding area.Genuine Expedia guest review
THIS IS THE NASTIEST, FILTHIEST HOTEL I HAVE EVER SEEN. I ENDED UP STAYING IN THE ROOM FOR ONLY HALF AN HOUR, AND LEFT THE PLACE AND FOUND ANOTHER HOTEL, AT 1:00 IN THE MORNING. DO NOT STAY HERE, UNLESS YOU WANT TO SLEEP DRY URINE ON THE BEDS.Genuine Hotels.com guest review
Response by Savannah Suites Pine Street First let me apologize for the hotel not operating at our usual standards. We also want to thank you for at least giving us a chance to provide your hotel needs. Again we apologize for your less than perfect stay.
"Broken down hotel in the ghetto"
Nice enough staff, but I did not feel comfortable staying here. Chipped paint, shady people hanging around. Luckily there was a security guard. I wouldn't EVER recommend someone stay here.Genuine Expedia guest review
Response by Savannah Suites Pine Street First let me say what's on the streets is a part ofthe City not the Hotel. We spend a lot of time making sure we have a cleanand safe place fo our guest to stay. We also provde 24 hour Security for Safety of all of our guest and eployee's. The chipped paint we are looking for so wecan correct. Thanks for posting your Review.
The neighborhood was not great, It is located next to a homeless shelter, but I felt safe.The office staff was welcoming and friendly. There was a security guard on around the clock, that you check in with as you enter each time. My Toilet did not flush well. The over head lights were the older florescent type that would hum when on. My bed had hairs […] in it that did not belong to me. The office is only open from Dawn to Dusk, so nobody to get new sheets from. Read moreGenuine Hotels.com guest review
"Not too Shabby"
Everyone was a pleasure to meet. The security guard was very nice and helpful.Genuine Hotels.com guest review
the stove in the kitchen did not work at all..Genuine Hotels.com guest review
"Cheap but with problematic environment"
The hotel offers great rates. But, with a reason even for a basic hotel - spooky environment, noisy at night, not replacing your sheets/towel every day, very slow and problematic internet. The location, though is right near downtown so if you get over on the basic issue of the environment, you are very close the midtown Atlanta, the CNN center (15 minutes […] walk), to the metro (5 minutes walk). Read moreGenuine Expedia guest review
Response by Savannah Suites Pine Street We appreciate you taking time out of youir busy schedule to post this review. The Streets of Atlanta are not a part of the Hotel but it a concern for us since so many of our guest have an issue. We do provide 24 hour Security for the Safety of our Guest and Employee's. We are constantly calluing the city about the shelter and the streets. We would like to thank you for posting your review and keeping us focus on what our Guest concerns are, Thank you....
It was in a horrible location. The room smelled like smoke. It didn't look like it had been cleaned recently.Genuine Hotels.com guest review
It was last minute b/c we left on friday night instead of Saturday and we couldn't check into the Hyatt Midtown until Saturday. None the less it sucked. Very small room, one way in one way out the property and most of all it just sucked!Genuine Hotels.com guest review
"Downtown ghetto area"
Figured I'd get me a hotel for the night in Atlanta, pulled up to the place, there was an armed guard checking id's... what hotel have you been to where they do that??? The hotel was surrounded around the "hood".. extremely unsafe for all!!!Genuine Expedia guest review
Response by Savannah Suites Pine Street We are close to a homeless shelter were most do call it the Hood. Across the street from the hotel are some nice Condo's and at the end of the Street the Site where they Host the BET awards. The homeless shelter where they house some of our most vulnerable neighbors, I would say this is a case where we can' t see the forest for the tree's. The 24 hour security is in place for the reason mention in your Review. We do thank you for the mention of the Secuity which is place for the safety of all our Guest and Staff .
"Don't stay here!"
I hope I wasn't charged for this room as I didn't even stay there! the property was in total disrepair, men loitering on both sides of the street outlining the entrance to the property. I took one look, didn't feel safe and kept on driving!Genuine Expedia guest review
"Know What You're Getting Into and You'll Be Fine"
This is a decently kept suite style hotel located in walking distance to public transit and entertainment districts. The price can't be beat. There has to be a catch, right? There is and I'll explain. If you are used to staying in top tier hotels, skip this one. It is not for you. If you are looking to save money and aren't exceptionally picky, read […] on. For context, I'm a 29 year old male that was traveling with another male friend of the same age. We both live in a large urban area and are comfortable in an inner city environment. With that said, this hotel was just fine. Yes, the hotel is located next to a homeless shelter and there are people out at all hours, however, they were never on the hotel property or in front of the hotel. There is 24hr armed security and they did an excellent job. I found the officers to be friendly and helpful. I never felt my safety was in danger. The room was for sleeping only, we were out all day. This was a party trip. If you aren't used to the homeless, here is how to deal with them- they're people too. Say hello, be friendly, appear CONFIDENT, do not give them money and do not break your stride. Keep moving. Do not appear nervous, do not engage in conversation, do not ask questions or accept advice. You don't want them to feel that you owe them anything. If you want to help, make a donation to charity or volunteer at a local shelter later. Giving money directly, especially in this busy and visible of an area, is not a good idea. Read moreGenuine Expedia guest review
Response by Savannah Suites Pine Street First let me get this out, WOW. I have shared this with the entire staff and there response was WOW is he really talking about our Hotel. The onne thing that impress and motivted me most was the comment on the Shelter. What most do not believe is that the Homeless are one of our most vulnerable neighbors and if you leave them alone they will do the same for you. Thank you for being honest about the area and giving others an Idea on how to survive and avoid incidence. Thank You
I read a lot of reviews on this hotel before we decided to stay here. A lot were not so good and a few were good. My husband stayed here for 4 days and enjoyed our stay. Yes, it's located next to a homeless shelter but they never bothered us. There is 24 hour security at the hotel and only hotel guest can come onto the premises - you must show your […] ID every time you enter. That made us feel very safe. The staff and security guards were very helpful. The room was clean and very comfortable. The room had a little kitchenette that included a small frig, 2 eye burner stove, microwave, sink and cabinet space. This made it very convenient since we stayed 4 days. We were able to buy groceries to eat while we were there. The bed was very comfortable. The sheets and bedspread looked clean but I always bring my own sheets and bedspread when I stay at a hotel anyway. The room is just a couple of blocks from a Marta station. The Marta was a little confusing so we just walked everywhere we wanted to go downtown. Read moreGenuine Expedia guest review
"poorly maintained hotel in the ghetto"
poorly patched hole in the wall. shower floor broken. no shampoo. microwave rusty and base bent and broken. fridge cracked and moldy. door would not open for key for the first 10 minutes I tried.Genuine Expedia guest review
"nice low budget hotel close to the city"
It's an okay place to stay if you are looking for a cheap hotel close to the city.Genuine Expedia guest review
The hotel was ok it was very noisy and the bathroom was dirty and towelsGenuine Hotels.com guest review
"Better check that door lock!"
Mostly clean, except for a sticky spot on rug near the bed. The outside door lock was inactive, so it was always unlocked from the outside. The night guard is powerless to help with things like dead TV remotes, but I tried removing and reinserting the batteries and it worked. My lowest TV channel was 21, so I don't believe I was getting HBO and local […] stations. The cooling/heating unit has no continuous fan setting, so it will go on/off all night. I'm glad I brought my earplugs. I may return for the convenient location and price. Read moreGenuine Hotels.com guest review
"It was an ok place, just not in a great area."
It was just an over night stay so it was ok, but we wouldn't go out after we got in the room, the area wasn't the best.Genuine Hotels.com guest review
The hotel itself was relatively run-of-the-mill. Nothing spectacular about it, though the staff was pretty friendly and our room had a decent kitchenette. However, the hotel was surrounded by as much as four square blocks of the most unnervingly poverty-stricken ghetto I've ever seen. We were only approached by a grifter once during our weekend stay, […] but having to walk down a street lined on both sides by the homeless and destitute was not what I would call a pleasant experience, especially later at night. I'll pay a little extra per night and stay at a Motel 6 next time. Read moreGenuine Expedia guest review
With a homeless shelter rigth at the corner, rooms in terrible conditions that includes broken refrigerator, unclenaed bathroom and a carpet with horrible smoke smell, there is no room for any possitive comments here. You can find better options within 2 blocks paying 10-20 more dollars.Genuine Expedia guest review
terrible experience to stay at the hotel. terrible environment. terrible smell in the room. bed not comfortable.Genuine Expedia guest review
this place is so unsafe that a lo budget armed security person stands out front. the sheets were not clean. very uncomfortable that I decided not to stay there after all.Genuine Hotels.com guest review
perfect stay!!!!!Genuine Hotels.com guest review
"Don't expect much in comfort, but it was very SAFE"
Unfortunately the homeless shelter is still a block away and is a magnet for the homeless. The Savanna Suits has an on-site guard 24 hours a day. They check ID. I felt safe once I got there, but walking into downtown... not so much. And at night. Take a cab back. The room was not brilliant, but I've stayed in worse. Just don't think this a a 5 star […] hotel, or even a 3. This is a budget hotel. It's a good value, but you must be willing to be near the environment that keeps the price so low. Read moreGenuine Expedia guest review
"Not in a good area, but they have 24hr security."
The hotel it's self was fine! Security at the entrance checks everyone's ID as they come in each time! Leaving the hotel property isn't fun. Walking to the Dragon Con Convention from the hotel turned out to be ok, but seeing so many homeless people at the corner could be unsettling. Specially at 2 am. I would not recommended walking in this area alone. […] Walk two blocks away your in a much nicer part of town. Read moreGenuine Expedia guest review
"Don't book this hotel, its a nightmare"
Terrible location, non-smoking rooms have strong smoke fumes, will not recommend anyone to stay here unless you havecan emergency and this is the only hotel available withing 50 miles from Atlanta..Genuine Expedia guest review
"Close to downtown Atlanta"
This hotel is across the street from a homeless shelter. Although there were security guards on the hotel premises, I still was wary of walking out of the hotel by myself. I appreciated having a small refrigerator, microwave, and stovetop, but a coffee maker would have been another great addition to the kitchenette. The carpet had a dirty look so I […] walked around with my shoes on. Read moreGenuine Expedia guest review
Response by Savannah Suites Pine Street Thanks for taking time to post your Review. Often time most don't see the Hotel for the Shelter. We are not the Shelter nor or we associated with. We had a order in for coffee pots but was not delivered in time. Thanks again for taking the time to post your Review
"Hotel in GA"
It was down town Atlanta, Ga. It was ok. The hotel which was more like a motel appeared more lavish on the pics than in person. What i didn't realize was until checkinging in and went out to see the sites, we were down th street from a homeless shelter. They were everywhere but they seem to be harmless.Genuine Expedia guest review
Response by Savannah Suites Pine Street Thanks for posting your Review. The shelter is close to our property and we are NOT associated with them. We provide 24 hour Security for the Safety of our guest and employee's. We do thank you for giving our Hotel a chance. Thanks Again for posting your Review.
I stayed here for 3 days. I came late at the evening around 10.30 pm. Office was closed and the security open a room for me after searching for my name for a while.. Next day I got a key which did not work twice and they told me that the key lock may have been out of battery. Anyhow, the room service did not happen for all three days and th environment […] was disturbing.. I strongly recommend against staying here... Read moreGenuine Expedia guest review
"Very good security"
I love it. Wonderful service when I was there. The beds could've been a little bit more comfortable but overall excellent.Genuine Expedia guest review
Response by Savannah Suites Pine Street Thank you, Thank you ffor posting this Review. We provide the 24hr Security so all our guest will have a safe stay. Thanks again for posting this review.
"More like a halfway house than a hotel"
The office staff seems to be part time, but one of the rooms is converted to a security office with people milling in and out. At first I thought it was where they were passing out hookers until I saw the security uniforms. They gave me a room right next to said noisy security room. I asked to be moved, and I will say they were nice and obliging about […] that, and moved me to another room. BUT! At 5:30 in the morning I awoke to security staff pounding on my door demanding to see my identification. They had no record that anyone had been moved into that room and believed I was a vagrant. I never got back to sleep after that. I tried to complain in the morning but apparently their front office does not open until late o'clock. Read moreGenuine Expedia guest review
"Vicinity of area to hotel is cautious at best."
We were very disappointed in the hotel and location of it. I wish I knew about it's location before ever booking this. The hotel is right in same area that homeless people gather to get free foods, possible rooms for nights, sleeping on street very near hotel, always stopping you and asking for money. The hotel did provide good security to keep non-guest […] from coming onto the property but prior to being on property, I was not comfortable walking in area. The hotel also promised a coffee pot but there was none in room. I had to get up and drive to a Starbucks about 2 miles away to get my morning coffee. The bed was comfortable and clean but the room left me less convinced. The shower was a very small walk in (that is the only good thing about room - a walk in shower) but the floor of shower felt it may give way although sure it would not. I was actually tempted to cancel rest of stay and find another room but did not want to possibly have to "fight" to get a refund so put up for the one more night. Not good for my "bang for the buck" low cost. Read moreGenuine Expedia guest review
Response by Savannah Suites Pine Street First let me apologize if we were not at our best during your stay. Thanks for the mention of our Security which is provided for a safe and secure stay. Yes we are surrounded by homeless one of the nation most vulnerable neighbors. We had coffee pots on order which did not arrive on time. Thank you for staying and have you chose to leave you would not have to fight with our staff if had left. Thanks for posting your Review.
Towel had some blood spots.Genuine Hotels.com guest review
Response by Savannah Suites Pine Street First let me apologize for our operation not being of the standards you are use to. We pride ourselves on providing all our guest with a clean and safe stay. Again our apology for not meeting standards.
The WIFI was not working and they did not do anything to make it work while I was there despite my complain. I have the feelings that somebody attempted to break into my car. The receptionist is not friendly and putting on "strong" face each time I talked with her.Genuine Hotels.com guest review
Response by Savannah Suites Pine Street Thank you for taking time to post your Review. The WiFi was out and out due to a lighting strike or surge in the line. We had to replace 3 access points and it took longer than normal to receive them. Atech did arrive late Saturday night to install. Thanks for your comment and sorry if it seemed if we were not working on the problem which also drive the office system and trust we were working on this system.
"more like a half-way house than a hotel"
Worst hotel ever. You need to show id to armed security every time you set foot on the premisis. The room smelled so bad I could not stay in it for more than five minutes. I slept in my car (ok, the armed security guard made that possible) and cancelled my other two nights as soon as the office opened in the morning (yes the office is only open during […] daylight hours). Read moreGenuine Hotels.com guest review
Response by Savannah Suites Pine Street Reviews are used by most to make improvements. I also want to apologize that your room was not at our standard and surly not yours. Had you called the office we could have moved you. We also apologize taht we didn't get to recover from your stay in person.
"Close to Megabus & MARTA but not for families."
We came into Atlanta using a double decker Megabus, leaving via the Amtrak train the following day and wanted to stay at a hotel close to the MARTA line. This hotel is very close to the Megabus Terminal. We were on a family vacation and wanted to introduce our children to public transportation as much as we could. Well this neighborhood is not the ideal […] place to walk with your family with light luggage. The hotel is next to a homeless shelter and the night guard suggested we not walk at night. The room was somewhat clean but not the type of clean where you want young children prowling around. The sheets were clean but one had a cigarette burn in it and they all looked as if they need to be replaced. The price of the hotel was good, when I was young and single I stayed in places like this all the time and would probably stay here again if I am by myself and the price is right, but I won’t take my family back to this hotel. Read moreGenuine Hotels.com guest review
"Just what I needed"
My stay was not too fancy but not too low-end either. It was just right. My room was really spacious. It was like staying in my own studio apartment. I had extra amenities like a stove, refrigerator, and microwave. Furthermore, I was able to walk to all of the near-by places in downtown Atlanta without much hassle. I like that this area has a nearby […] park where joggers frequent. Also, there are some really nice luxurious town homes and apartments nearby. Read moreGenuine Hotels.com guest review
Response by Savannah Suites Pine Street Our thanks to you for posting your Review. We are very happy with your posting and I have with our staff. Thanks for letting us provide your hotel needs.
We booked online and when got to hotel office was closed and security was not going to let us stay, but we insisted we had a reservation and it said to see security if office closed. When we got to room around 3:30 the other shift security knocked on out door and proceeded to try to get inside before we could get to door and then called back to room […] after that to tell us they needed a copy of id which we provided when we checked in. Security is tight!!! Room was clean and for the price you cant beat it. Would stay again. Read moreGenuine Expedia guest review
Response by Savannah Suites Pine Street We would like to thank you for taking time to post your Review of our Hotel. I would like to also inform you I have spoke with my Security company about protocol for our after hour guest. On your next stay these issue should or will be resolved. Again thanks for your Review.
"Worst Hotel Management Ever"
There are so many things wrong with this hotel. It has a kitchen and advertises on line and in a card in the room that they have china and utensils. A big lie. The desk clerk said they don't do that anymore because it costs too much to replace. The first day they did not make up the room. I complained. The second day they didn't make up the room. I […] complained again. The third day they made up the room but didn't empty the waste basket. I arrived on Thursday. There were no coffee cups or water cups. They said they had been waiting all week for a shipment which never came. The desk clerk suggested I go to the store and buy cups. Any competent manager would go to the store and buy a few days supply. But then, this is not competent management. Read moreGenuine Expedia guest review
its was awful :( A lots of homeless around the hotel. therefore, I don't feel comfortable. so, i don't recommend anyone to book in this trashGenuine Expedia guest review
Response by Savannah Suites Pine Street First let me say the homeless are one of the worlds most vulnerable. We realize that the sight of them to most is the ugliest sight they have ever seen. But most don't realize is they too are human and in a situation tat most wish never to be. We as a hotel makes calls weekly to the Mayor's office, the ambasadors department and last but not lease the APD. Thanks for posting your review and we share your concerns...
It was not a bad place just a little scary at times. My taxi driver said it was the dangerous part of town but nothing happened while we were there so it was an OK stay.Genuine Hotels.com guest review
Response by Savannah Suites Pine Street Thank you for taking time to post your review. We are also happy that your stay was ok. We also want you to know that we provide 24 hour Security for all of our Guest and employee's Safety. Tank again for posting your Review...
"Worse hotel ever!!!!!"
This was the worse hotel I have ever stayed in ever!!!! It was in the wrong side of town/neighborhood. The rooms needed updated really badly. The elevator was broken, so we had to walk up to the 4th floor with luggage. The beds did not have but a sheet and 2 pillows. NO blanket at all. It was so bad that we did not stay over night. We left after we […] attended the concert we were there for. I will never go back or use this hotel again!!!!!!! Read moreGenuine Hotels.com guest review
The hotel had a lot of homeless people around it and a 24 hr gaurd so I felt pretty safe there but wasn't really wanting to leave and come back because of the surrounding areaGenuine Hotels.com guest review
It is safe once you are in your room. Front desk has limited hours of operation. Homeless are everywhere. Very noisy on Saturday night. It is difficult for someone with family members to adjust even for onenight stay. Cheap hotel with many suspicious activities.Genuine Hotels.com guest review
Response by Savannah Suites Pine Street First let me thank you for chosing Savannah Suites for your Hotel needs. We do provide 24hr security for the safety of our guest and employee's. We do uinderstand that we are on a busy street therefore 24hr Security. Also we have a Manager on Property with her family and yes every once in awhile there may be noise fro those guest who attended a special event Ie Kenny Chesney Concert from the excitement of. Again thank you for taking the time to post your Review.
"Not a good place"
Stayed here for 2 out of 4 days booked. Never again!Genuine Hotels.com guest review
Response by Savannah Suites Pine Street Thank you for posting your review. One thing we do to give our guest and employee a since of Security is provide 24hr Security. In cities as large as Atlanta will always be busy and sometimes noisy. We apologize that you felt this way and we felled to give or provide that sense of security for you during this stay. We want to thank you for posting your review
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