"adequate accomodations, comfortable mattresses"
This was an overnight stay on a trip from Illinois to Texas. The room was clean, beds were very comfortable, and everything in the room was in working order. The lady at the desk was helpful. Breakfast was okay, although the batter for the waffle maker was too watery to use; we opted for instant oatmeal instead.Genuine Hotels.com guest review
Great biscuts and gravyGenuine Hotels.com guest review
Provided all I neededGenuine Hotels.com guest review
hotel was ok, pool wasn't in service, breakfast was little to be desiredGenuine Hotels.com guest review
"Clean and comfortable"
We stay at this hotel every time we visit my aunt which is once or twice each year. We always pick this hotel due to the cleanliness and comfort. We always enjoy our stay.Genuine Expedia guest review
you just go to sleep and go that's it.Genuine Hotels.com guest review
"Comfortable and Clean"
We stayed two nights at this hotel. It was comfortable and very clean. The breakfast was nice, with good variety. We would stay there again.Genuine Expedia guest review
Nice hotel excEllent customer service clean roomGenuine Hotels.com guest review
"Nothing negative to say!"
Nice room, comfy bed. We really enjoyed the breakfast and the staff was friendly too.Genuine Hotels.com guest review
"easy off easy on to interstate"
Clean room, great hotel staff, excellent breakfast choices.Genuine Hotels.com guest review
"Nice Place for Travelers"
The room was comfortable and clean, far enough from the interstate that you had no traffic noise. This was my second stay here and I would recommend to anyone as a stop between destinations.Genuine Hotels.com guest review
Furniture was soiled, sink was broken, air unit blew dirt out of it, the maid did nothing except collect and leave clean towels. The front desk was willing to give me new toiletries when I asked, but seemed to have little concern for my having to come down and get them. My experience with Comfort Inn has typically been much better than this. Disa […] ppointing. Read moreGenuine Hotels.com guest review
this hotel is under renovation and customer service is below average.Genuine Hotels.com guest review
"Don't be late to breakfast!!"
The hotel stay was the basic normal stay. The woman at the front dest Sunday morning 03/30/2014 needed to be cleaning rooms or anything other than working with the public. There were approx 8 to 10 people still finishing breakfast. When at 9:30 on the dot, this employee started to grab everything off the buffet and put it away with people still in line […] getting food. If she needed something to do she could have changed out the trash which was overflowing onto the floor. To say she was rude is an understatement. I luckily did not have a run in with her I simply watched from my seat. Read moreGenuine Expedia guest review
"Nice hotel, very comfortable beds."
Stayed in Malvern because all the hotels were full in Hot Springs where our event was. Glad we did. . . easy access to our event without all the congestion.Genuine Expedia guest review
"close to Hot Springs"
Hotel was clean and close to Hot Spring. Very easy to get to the historic district of Hot Springs. The breakfast buffet was average would be the only thing I would say that could be improved. A clean but very basic motel.Genuine Hotels.com guest review
"Better than Expected"
I stayed here while visiting family in Hot Springs, since everything else was booked due to horse race season. While it is a bit of a drive to Hot Springs, the location is accessible from the highway, and easy to get to Hot Springs if that's where you're headed. The room was quiet and clean. The bed was comfortable. I did not eat the breakfast, so cannot […] comment on that. Parking was easy. The staff at the front desk was friendly. All-in-all a great experience for Comfort Inn. Read moreGenuine Hotels.com guest review
"Convenient for travelers"
Excellent continental breakfast.Genuine Hotels.com guest review
The accommodations were comfortable. I slept well. I couldn't ask for more.Genuine Hotels.com guest review
The room and especially the bed was very niceGenuine Hotels.com guest review
Stayed here for one night traveling home. Polite hotel staff. Room was clean and pillowd were great. Only down was they had smoking rooms and you could smell smoke in the non smoking hallway. our nosmoking room had no bad odor.Genuine Hotels.com guest review
The location of this hotel is perfect, close to interstate, easy to get to, and near several eating and shopping locations. Would stay here again!Genuine Hotels.com guest review
"Great for the price"
Hotel was surprisingly quiet! My room was on the first floor by reception and breakfast area as well as ice and vending machines and I wasn't disturbed at all. Super fast and easy getting to Hot Springs, Lake Catherine & Little Rock from here. Room was mostly clean and fairly well updated. Didn't realize Malvern was a dry county so nowhere to grab a […] beer locally but only 8 minutes from the county line so it's do-able. Room had a faint musty smell which became nearly imperceptible after 10 minutes. I think a spritz of axe or body spray on the a/c vent would counteract that nicely. Good option for the price! Read moreGenuine Hotels.com guest review
"Hotel needs some TLC"
OK at best...served it's purpose for a funeral stay, but wouldn't stay there again unless maintenance was performed. A/C never got cold. Shower head needs to be replaced - no water pressure either. The water to make coffee in the room was nasty tasting. 2nd floor had an odor that was more than offensive.Genuine Hotels.com guest review
"I was pleased with the continental breakfast"
I was greeted pleasantly. Housekeeping was very efficient. I was glad the room had a microwave and fridge.Genuine Expedia guest review
clean but maid didn't clean the room after the first day so we had no towels and the bath fan didn't work and the shower had no water pressureGenuine Hotels.com guest review
Our room was clean, the staff was friendly and helpful, it was convenient to I-30 but far enough to be quite in our room. It is close to good dining and other shopping. A must for dining is Chile Peppers Mexican Grill, just a couple of blocks to the south. The Mexican food is great, and as far as American food the ribs are delicious. Waitresses were […] great also. We'll stay here any time we're in the area, and recommend it to our friends. Read moreGenuine Hotels.com guest review
Coffee quality was marginal. All else just fine.Genuine Hotels.com guest review
Very quiet and comfortable. Would recommend to family for friends.Genuine Hotels.com guest review
I had booked two rooms through Expedia but when I arrived, the hotel only showed a reservation for one room. Don't know who made the mistake (Expedia or the Hotel), but I had to cancel one of the rooms through Expedia and re-book the room with the hotel. Fortunately, the hotel had an extra room or it would have turned out bad.Genuine Expedia guest review
"Overall Good Stay"
The room was nice and it was a decent size. The hotel staff was friendly. However there was a smell in the halls that reeked of vinegar every morning. But thankfully it was just in the hall it never got into the room. Breakfast was nice every morning and the staff was friendly.Genuine Hotels.com guest review
"close to MVSA"
Comfortable bed, but pillows could be softer.Genuine Hotels.com guest review
Second time staying here and it was all good! :)Genuine Hotels.com guest review
"Smoking rooms are OK."
Overall a good experience. I always book a smoking room and so expect some level of odor but they made no effort to manage it in this room. The outside window is sealed and there is no bathroom fan so it makes it somewhat uncomfortable.Genuine Expedia guest review
"Very nice hotel to stay"
The manager/desk person was very courteous and helpful. He assisted us with directions, recommended places to dine. In addition, he even made fresh coffee in the evening.Genuine Expedia guest review
"Nice quiet hotel"
It was overall nice. The bed itself was comfortable. I am not a fan of the European style pillows. My head kept rolling off them.Genuine Hotels.com guest review
"Convenient to Interstate Highway"
Motel is convenient to IH-30, which makes it ideal for travelers in-transit. It was not that convenient for us since we were visiting relatives in Hot Springs, which was another 17 miles away. Room was clean, quiet and comfortable. Staff was courteous and friendly. Breakfast was good, although mostly "pre-processed". We would not hesitate to stay there […] again. Read moreGenuine Hotels.com guest review
"FURTHER THAN YOU EXPECT"
Room was in need of repair. desk staff was pleasant. Could not open curtains because the McDonalds drive thru was directly outside. Suggest a fence.Genuine Hotels.com guest review
It was a ok hotel for a one night stay it needs maintenance and the man at the desk wasnt very helpful at all!! And if u want breakfast don't count on it here. Was a good location and there's a awesome little Mexican restuarant a couple miles from the hotel.Genuine Hotels.com guest review
The only issue I really had was that I had booked a non-smoking room and my room was on the third floor and when I got off the elevator the smell of smoke about knocked me out. The odor was so strong I felt it was going to saturate everything I had with me. When I went in my room and closed the door I couldn't smell it anymore, but literally had to […] hold my breath any time I went in or out of the room. The breakfast was OK, but not the best, Everything else was great. Read moreGenuine Hotels.com guest review
Clean and comfortable and great location next to where I had to work at Smart Auto of Malvern.Genuine Hotels.com guest review
Everything about the hotel was extra nice. The staff was very courteous and helpful.Genuine Expedia guest review
"close to relatives"
needs some maintenance, shower curtin falling down, need two big pillows on beds, other than that it was affordable and cleanGenuine Hotels.com guest review
nice location, good serviceGenuine Hotels.com guest review
Great location, clean and a good dealGenuine Hotels.com guest review
It was convenient and cheap.Genuine Hotels.com guest review
The beds were clean and comfortable. The ice box did not work and the shower did not work. For the price it was OK, it was very clean and the room was cleaned daily.Genuine Hotels.com guest review
"new, clean hotel"
This was a great place to stay. The value I got for my money was well worth it. There were fast food restuarants and even a Walmart within walking distance. I will most definately stay there againn when visiting Hot Springs.Genuine Hotels.com guest review
"Do your research or get burned like me"
Stayed for one night and will not be back. Will not recommend to anyone. Definetly not worth what I paid. MANY small items needed maintenance, i.e. bathroom fixtures loose, tile loose, door lock would not lock door, front desk personnel did not know computer system and tried to charge me after I paid online..Genuine Hotels.com guest review
"Ok for the price and 20 minutes from hot springs"
Clean rooms, uncomfortable beds, short on towels and linens, great breakfast, convenient location to hot springs, nice an clean outdoor pool, slow elevatorGenuine Hotels.com guest review
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