"close to Hot Springs"
Hotel was clean and close to Hot Spring. Very easy to get to the historic district of Hot Springs. The breakfast buffet was average would be the only thing I would say that could be improved. A clean but very basic motel.Genuine Hotels.com guest review
"Better than Expected"
I stayed here while visiting family in Hot Springs, since everything else was booked due to horse race season. While it is a bit of a drive to Hot Springs, the location is accessible from the highway, and easy to get to Hot Springs if that's where you're headed. The room was quiet and clean. The bed was comfortable. I did not eat the breakfast, so cannot […] comment on that. Parking was easy. The staff at the front desk was friendly. All-in-all a great experience for Comfort Inn. Read moreGenuine Hotels.com guest review
"Convenient for travelers"
Excellent continental breakfast.Genuine Hotels.com guest review
The accommodations were comfortable. I slept well. I couldn't ask for more.Genuine Hotels.com guest review
The room and especially the bed was very niceGenuine Hotels.com guest review
Stayed here for one night traveling home. Polite hotel staff. Room was clean and pillowd were great. Only down was they had smoking rooms and you could smell smoke in the non smoking hallway. our nosmoking room had no bad odor.Genuine Hotels.com guest review
The location of this hotel is perfect, close to interstate, easy to get to, and near several eating and shopping locations. Would stay here again!Genuine Hotels.com guest review
"Great for the price"
Hotel was surprisingly quiet! My room was on the first floor by reception and breakfast area as well as ice and vending machines and I wasn't disturbed at all. Super fast and easy getting to Hot Springs, Lake Catherine & Little Rock from here. Room was mostly clean and fairly well updated. Didn't realize Malvern was a dry county so nowhere to grab a […] beer locally but only 8 minutes from the county line so it's do-able. Room had a faint musty smell which became nearly imperceptible after 10 minutes. I think a spritz of axe or body spray on the a/c vent would counteract that nicely. Good option for the price! Read moreGenuine Hotels.com guest review
"Hotel needs some TLC"
OK at best...served it's purpose for a funeral stay, but wouldn't stay there again unless maintenance was performed. A/C never got cold. Shower head needs to be replaced - no water pressure either. The water to make coffee in the room was nasty tasting. 2nd floor had an odor that was more than offensive.Genuine Hotels.com guest review
"I was pleased with the continental breakfast"
I was greeted pleasantly. Housekeeping was very efficient. I was glad the room had a microwave and fridge.Genuine Expedia guest review
clean but maid didn't clean the room after the first day so we had no towels and the bath fan didn't work and the shower had no water pressureGenuine Hotels.com guest review
Our room was clean, the staff was friendly and helpful, it was convenient to I-30 but far enough to be quite in our room. It is close to good dining and other shopping. A must for dining is Chile Peppers Mexican Grill, just a couple of blocks to the south. The Mexican food is great, and as far as American food the ribs are delicious. Waitresses were […] great also. We'll stay here any time we're in the area, and recommend it to our friends. Read moreGenuine Hotels.com guest review
Coffee quality was marginal. All else just fine.Genuine Hotels.com guest review
Very quiet and comfortable. Would recommend to family for friends.Genuine Hotels.com guest review
I had booked two rooms through Expedia but when I arrived, the hotel only showed a reservation for one room. Don't know who made the mistake (Expedia or the Hotel), but I had to cancel one of the rooms through Expedia and re-book the room with the hotel. Fortunately, the hotel had an extra room or it would have turned out bad.Genuine Expedia guest review
"Overall Good Stay"
The room was nice and it was a decent size. The hotel staff was friendly. However there was a smell in the halls that reeked of vinegar every morning. But thankfully it was just in the hall it never got into the room. Breakfast was nice every morning and the staff was friendly.Genuine Hotels.com guest review
"close to MVSA"
Comfortable bed, but pillows could be softer.Genuine Hotels.com guest review
Second time staying here and it was all good! :)Genuine Hotels.com guest review
"Smoking rooms are OK."
Overall a good experience. I always book a smoking room and so expect some level of odor but they made no effort to manage it in this room. The outside window is sealed and there is no bathroom fan so it makes it somewhat uncomfortable.Genuine Expedia guest review
"Very nice hotel to stay"
The manager/desk person was very courteous and helpful. He assisted us with directions, recommended places to dine. In addition, he even made fresh coffee in the evening.Genuine Expedia guest review
"Nice quiet hotel"
It was overall nice. The bed itself was comfortable. I am not a fan of the European style pillows. My head kept rolling off them.Genuine Hotels.com guest review
"Convenient to Interstate Highway"
Motel is convenient to IH-30, which makes it ideal for travelers in-transit. It was not that convenient for us since we were visiting relatives in Hot Springs, which was another 17 miles away. Room was clean, quiet and comfortable. Staff was courteous and friendly. Breakfast was good, although mostly "pre-processed". We would not hesitate to stay there […] again. Read moreGenuine Hotels.com guest review
"FURTHER THAN YOU EXPECT"
Room was in need of repair. desk staff was pleasant. Could not open curtains because the McDonalds drive thru was directly outside. Suggest a fence.Genuine Hotels.com guest review
It was a ok hotel for a one night stay it needs maintenance and the man at the desk wasnt very helpful at all!! And if u want breakfast don't count on it here. Was a good location and there's a awesome little Mexican restuarant a couple miles from the hotel.Genuine Hotels.com guest review
The only issue I really had was that I had booked a non-smoking room and my room was on the third floor and when I got off the elevator the smell of smoke about knocked me out. The odor was so strong I felt it was going to saturate everything I had with me. When I went in my room and closed the door I couldn't smell it anymore, but literally had to […] hold my breath any time I went in or out of the room. The breakfast was OK, but not the best, Everything else was great. Read moreGenuine Hotels.com guest review
Clean and comfortable and great location next to where I had to work at Smart Auto of Malvern.Genuine Hotels.com guest review
Everything about the hotel was extra nice. The staff was very courteous and helpful.Genuine Expedia guest review
"close to relatives"
needs some maintenance, shower curtin falling down, need two big pillows on beds, other than that it was affordable and cleanGenuine Hotels.com guest review
nice location, good serviceGenuine Hotels.com guest review
Great location, clean and a good dealGenuine Hotels.com guest review
It was convenient and cheap.Genuine Hotels.com guest review
The beds were clean and comfortable. The ice box did not work and the shower did not work. For the price it was OK, it was very clean and the room was cleaned daily.Genuine Hotels.com guest review
"new, clean hotel"
This was a great place to stay. The value I got for my money was well worth it. There were fast food restuarants and even a Walmart within walking distance. I will most definately stay there againn when visiting Hot Springs.Genuine Hotels.com guest review
"Do your research or get burned like me"
Stayed for one night and will not be back. Will not recommend to anyone. Definetly not worth what I paid. MANY small items needed maintenance, i.e. bathroom fixtures loose, tile loose, door lock would not lock door, front desk personnel did not know computer system and tried to charge me after I paid online..Genuine Hotels.com guest review
"Ok for the price and 20 minutes from hot springs"
Clean rooms, uncomfortable beds, short on towels and linens, great breakfast, convenient location to hot springs, nice an clean outdoor pool, slow elevatorGenuine Hotels.com guest review
"Convenient for short stay"
Visited Malvern, Ark for a wedding. Hotel was close to the venue. Stayed two days. Hotel bed was exceptionally comfortable. Room was very clean with all the standard amentities. The shower was good and hot. All appliances, and AC worked well. Staff was efficient. There were several very convenient establishments close by like Walmart, gas stations , […] and fast food places for a quick bite. Hotel also provided a decent breakfast. Would stay again. Read moreGenuine Hotels.com guest review
"Close to our route"
The hotel was OK. Staff was friendly and helpful, room was clean, bathroom was clean also. The hotel had laundry facilities for guests, so that was nice, we were on our third nite of a motorcycle trip.Genuine Hotels.com guest review
"Very pleasant stay!"
Extremely satisfied with our stay. Staff was very pleasant and helpful with directions when needed. Room was very clean and beds were really comfortable. Would definitely stay again if in the area. Thank you!!Genuine Hotels.com guest review
"Not perfect, but a good deal in a small town."
Convenient to stores and restaurants. Room was clean and quiet, the beds comfortable, shower was wonderful, great breakfast with usual cold items plus hot breakfast sandwich makings. Now the drawback. We requested a roll away bed for our teen age boy. There was an extra charge for it during check in, but that was refunded after I reported that when […] the boy sat down on it his bottom went all the way to the floor. It was complete trash, worn out, no others available so we went to the nearby Walmart and bought a sleeping bag for him to put on the floor to sleep on. Teen aged boys are not comfortable sharing a bed with an old lady (me). I doubt if he'd rate the place as high as I'm going to. Read moreGenuine Hotels.com guest review
Room was clean & comfortable. Loved the pillows & lounge area in room. Staff was friendly & quick to check in & out. I was satisfied & would stay again.Genuine Hotels.com guest review
"Comfort Inn Malvern, AR"
Had a nice room at a good price.Genuine Hotels.com guest review
"Not a luxury hotel, but very adequate"
We really needed reservations in Hot Springs to attend the funeral of a family member. However, due to racing season, and on such short notice, nothing was available in the Hot Springs location. We were happy to find this hotel despite the fact that it was about 25 miles from where we needed to be. The price and overall comfort and cleanliness were […] acceptable and about average. The personnel were very accommodating and helpful. Read moreGenuine Hotels.com guest review
Hotel was able to give me a great room at very short notice. Staff was very helpful, hotel was very clean, and the location was very convenient to interstate and many dinner options. When traveling through the area again I will definitely stay here again.Genuine Hotels.com guest review
Very nice for the money. Comfortable bed.Genuine Hotels.com guest review
I usually stay at a Marriott and there wasn't one in this town. We had to ask for another comfortor because one of them was so dirty. We had to ask for another ironing board because the one in the room wouldn't open. Also, there was something wrong with the refrigerator in the room, it didn't work and I had medicene that had to go in there. Just seemed […] like everything was broken. Read moreGenuine Hotels.com guest review
There were many things that seemed to go wrong. We first got there, and after requesting a non-smoking room, we were placed in a smoking room. We asked to be moved, and they did but the hall way on the third floor had a strong smell of smoke, while the other two floors did not. When we went to check out I was charged $10 more a night than I was told […] when I made the reservation.T I asked the clerk about it, she didn't know what to do, so she made a copy of my reservation and the priced it was supposed to be and told me that she would show it to the manager and he would get back with me about it, so far no call has been made. The condition of the hotel seemed to be run down to me. The pool had a green tint to it, tear in the carpet as you come off the elevator, etc.. The location of the hotel was great for what we needed, but I have to say that I won't stay there again. Read moreGenuine Hotels.com guest review
"Comfort Inn in Malvern, Arkansas"
Convenient location and pretty area. I felt the staff was very helpful & courteous. Complimentary continental breakfast helped start the day right. One area where I felt they fell short was regarding the cleanliness/orderliness of the room. We had to decline the first room offered due to multiple issues. We noticed that the second room we were given […] had badly stained chairs, stained comforters with burn holes clearly evident as well as stained carpets. Lampshades (above the lights by both beds) had some sort of dried brown stains running down the inside & outside of each of them. I wasn't expecting the Ritz Carlton, but this was a little disappointing. A/C was fair at best & had trouble keeping the room cool; hallways were very warm. Beds were comfortable; pillows were terrible (bring your own if you can). Read moreGenuine Hotels.com guest review
"Handling of situation"
When I checked in there was a situation going on with a guest that thought she should allowed accommodations that the motel didn't offer and I thought the manager (June 18, 2011) handled very professionally. The lady was getting really ugly with the manager and he stayed very professional. I commend him for his professionalism in handling this difficult […] situation. Read moreGenuine Hotels.com guest review
"Comfort Inn Malvern, AR satisfactory"
We always stay in Comfort Inns, this one isn't the nicest. But still it's far better than most other hotels in the area. If possible, stay at the Comfort Inn at Arkadelphia instead. The Malvern hotel isn't as conscientious about housekeeping and maintenance as the Arkadelphia Inn. The Malvern pool was green (granted it was May and cold...but still) […] and had cracked ceramic tiles in the elevator. Not sure how thoroughly cleaned the rooms were either. Suspect it is understaffed, rather than negligence on the staff's part. Read moreGenuine Hotels.com guest review
It was nicer than expected. Staff was extremely nice and room was VERY nice for a suite. Hotel in nice location. Felt safe! Well worth the quoted price of hotels.comGenuine Hotels.com guest review
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