This is a decent place to stay in walking distance to Healdsburgs Town Square. It is also a great location for Russian River wine touring.Genuine Hotels.com guest review
very clean, nice location near the freeway, but quiet.Genuine Hotels.com guest review
For a dumpy little motel, this place was about 4X too expensive. On the outskirts of Healdsburg.Genuine Hotels.com guest review
"Good location, not great service or rooms"
The hotel is in a good location but the front desk wasn't helpful working through a billing issue and the cleanliness of the room was not the best. Good for the value though.Genuine Hotels.com guest review
"only one draw back"
Nice place and I would have given a 5 rating but my rating was marred by the cleaning staff. I left my iphone charger plugged in the room and checked out, when I returned the next day to retrieve it, the cleaning person said her daughter took it home. She then tried to give me her daughters torn worn one in place of it. I told her I wanted my charger […] back and said I would press charges if she did not give it to me so, her husband drove home and retrieved it for me. The charger should have been turned into the office. Her only saving grace is that she was honest about taking it. Read moreGenuine Hotels.com guest review
"good location and adequate"
Our biggest complaint is that the walls are paper thin and you can hear all the conversations of the people next door.Genuine Hotels.com guest review
Everything was perfect, except for the fact that our keys got locked out after we went out for the evening, and I had a hard time waking the night clerk to get my key reset. Other than that, this was a perfect stay and the staff is very accomodating.Genuine Hotels.com guest review
"Too close to the highway"
The room was clean well stocked and the staff was very pleasant. The noise from the highway however, made this the wrong choice for me.Genuine Expedia guest review
While the continental breakfast left a lot to be desired, the room was clean, the price was right, and the location couldn't have been any easier.Genuine Hotels.com guest review
"Inexpensive lodging in Healdsburg, CA"
We stayed 2 nights at America's Best Value Inn on March 22 and 23, 2014. Our room was clean, the bed was comfortable, and the hotel was within walking distance of downtown Healdsburg's many restaurants and tasting rooms. The first night there were a lot of people using the pool who had wine and beer bottles in the pool and hot tub, which the pool sign […] stated were not permitted. The staff appeared to ignore this activity. There was also noise outside our room at 1am from the people next door and friends who "just stopped by for a nightcap". The second night things were quiet. Read moreGenuine Expedia guest review
Booked this hotel because I was looking for something cheap, but was surprised at how nice it turned out to be! Rooms were a good size, very clean, and comfy. Great location. Would book againGenuine Expedia guest review
"Well-located for central Healdsburg."
Maintenance should be a higher priority - some things seemed to have been done with 'a lick and a promise.'Genuine Hotels.com guest review
"Cheap, clean and nice people in the office."
The rates were good, in general the place looked nice. Great location, right off the freeway and an easy walk into downtown.Genuine Hotels.com guest review
"Great for our wine country overnight"
This is a no frills hotel in the heart of some great wine country. Although you might enter the lobby and find no one, nor know what to do to get someone's attention...someone will show up in a minute or two. There was never anyone in the office when I went in. A bell or a sign or something to direct a person standing there not knowing what to do would […] have been nice. Service was very friendly when it happened. Disappointed that our room was not cleaned when we got there for early check in. We had a dog (thanks for taking pets!) that we wanted to drop off after check in so we could enjoy wine tasting. Unfortunately, that got delayed due to our waiting for our room. But, in general, I'd suggest this hotel. The breakfast is a minimal as you'd expect at this kind of motel. Read moreGenuine Hotels.com guest review
"Walkable location best price"
I booked this motel biased on the cheap price and it's location. I wanted to be able to walk downtown. The room was clean, service was friendly and it was only a 10 minute walk into town.Genuine Hotels.com guest review
"Close to destination"
Front desk wouldn't answer phone at 5:00 p.m. for wi fi passwordGenuine Hotels.com guest review
Mess up on your part, booking two rooms and made me pay for both rooms with out a refund even though i found out about it at check in. Several guests had trouble with room keys that didn't work. You gave me another room with a working lock. One persons room do would not lock. Hotels.com did agree and refunded my second room fees. You should refund the […] money to hotels.com Read moreGenuine Hotels.com guest review
"low cost perfection"
We were basically never in the room, so the room was perfect. It was small, but clean, with a fridge, and free good internet. Very close to downtown healdsburg. The towels were a bit thin, and I did not care for their shampoo, but the super savings over anything else around is well worth it.Genuine Hotels.com guest review
If you want a cheap stay that is walking distance to downtown Healdsburg, this is the place. The place was not fancy, but it was clean and a convenient location. Save your money for the food/wine and not on the stay.Genuine Hotels.com guest review
Arrives at the hotel for my keys, went to the room keys didn't work went back down for another set of keys they didn't work then the manger moved me to another room, then next night of my stay I came back a 6 and my room door was open and my room was torn apart being cleaned even though I had a do not disturb sign up 49 mins later I was able to get […] in my room then I went out to eat and came back and again neither key would work again another trip to the office and a manger who could careless I was having issue, I will think twice about staying at this hotel again and ie always had good luck with this chain I was very put out and very disappointed Read moreGenuine Hotels.com guest review
Good location. Very close to the wineries. Breakfast was basic, but the Keurig coffee was nice. Helpful staff.Genuine Hotels.com guest review
"great for wine-country"
clean, safe and an economical choice conveniently located in wine country. Nothing fancy, for sure.Genuine Hotels.com guest review
Very poor customer service. Sheets were dirty. Carpet filthy. When I asked for housekeeping to come the next day they used the same sheets (I knew cuz I dropped food the night before). I ended at staying at the casinos longer than I anticipated just so I wouldn't have to spend too much time in the RoomGenuine Hotels.com guest review
"Close to town but leaves a lot to be desired"
We found the woman at the front desk not particularly kind or helpful. Both the soap and shampoo dispensers which were attached to the wall in the shower (nothing else provided in the room) were empty, which unfortunately is not anything you learn about until you are already inside the shower. We did not eat breakfast, nor were we tempted to given it […] was just dry cereal and bagels. We've stayed before at the L&M motel next door and loved it. I'd sooner do that and give my money to an individual business than return here. Read moreGenuine Expedia guest review
"Clean, comfortable, inexpensive place to stay"
Wanted to get out of town to Sonoma for a few days on the inexpensive side, and found this place. We were very pleased with the room, it was clean, quiet and recently renovated. Staff were friendly but seemed to take awhile to figure out that there was someone standing at te front desk. Also, they don't use very thick blankets on the bed so be sure […] to ask for extra blankets when you check in!! Read moreGenuine Expedia guest review
"Quick getaway to Healdsburg"
In the old days we called these "Motels". We would normally have stayed at a nice Spa, but our trip was brief and last minute. It served the purpose. Check-in was a breeze. I asked for the additional blanket while paying, due to the comments about the lack of temperature control. She assured we would be fine with what was provided and if not to call […] and she would bring us a blanket right away. After we went to dinner and returned to "turn in" we noticed the room was very cold and turned our heater on. The room got very hot and dry so we called for the blanket and turned the heat off. This worked for us. However, the bed was very hard and difficult to stay asleep on. I believe a nice mattress topper would serve the bed well. The Continental Breakfast was interesting. There were a handful of very confused people in the lobby trying to find the garbage can that was completely across the room from the food prep counter. Other than that it was very limited, but worth it at the price point. I forgot to mention that we asked for two wine glasses so we could enjoy some of the wine we purchased while we were out during the day and were told that the very thin plastic cups we were given for brushing our teeth were all that they had. (The kind that comes in a plastic wrapper) I would recommend that they have a few real glasses on hand at least from the dollar store for the occasion that someone comes along with the same request; we were after all in the heart of the Wine Country. Read moreGenuine Hotels.com guest review
I am very unhappy with my stay. I checked in early evening and put my bags in the room. We were there for a wine tasting weekend and didn't want to disturb the front desk with a late check in. That night when we got in we noticed the remote did not work for the tv. Then in the morning we noticed a ring of mold around the bathtub that was so gross we […] didn't shower. The blanket was not much thicker than the sheet. Over all this room should of been around $80.00 not the $200.00 we paid for it. When complaining to the front desk clerk in the morning they said they would go up the chain to get us a reduced price credit but so far have heard nothing. They also said we should of said something the night before and they would of upgraded us. To what I'm not sure maybe a room without mold. Would not recommend this hotel or ever stay there again. Read moreGenuine Hotels.com guest review
"Clean and comfy for the price"
Room was very clean and pretty comfortable. Newer building so I felt it was a good value for the price. Not luxury but great to have something affordable so close to downtown. The surrounding neighborhood is more residential, but it's very close to all the shops and wine tasting. (~ 5 minute walk)Genuine Hotels.com guest review
"Clean, friendly staff and great location"
No problems. Great for priceGenuine Expedia guest review
"Inexpensive alternative in Healdsburg"
This is a good 2-star hotel. The building is fairly new so everything was pretty clean and in good working order. Our reservation was for 3 people and we got a room with 2 queen beds, exactly what we reserved. But there were only 2 sets of towels. The young lady in charge (I think she was the only one there) was quick to rectify that, but after the […] room was cleaned the next day we were back to just 2 sets of towels. Again, it was rectified. We didn't use the pool, but it looked clean, and the Jacuzzi was clean and warm. There's some noise from the nearby freeway, but that's to be expected and it's really only in the morning that there's some traffic. All in all, if you want to stay in Healdsburg, but you don't want to spend too much, then this is the place to go. Let's hope it stays clean and well maintained. Read moreGenuine Hotels.com guest review
In Healdsburg you can't beat it for the price.Genuine Expedia guest review
"Great Location (walking distance)"
The hotel is only about a 10 minute walk to the town square which is great. The lady who checked us in was very nice. The room was fine. Nothing all too bad. The only thing needed was a good scrubbing on the tile floors. The bottom of my socks were black after minimal walking. Also the color between tiles was completely black where under the sink was […] the original color (cream). Still nothing to be discouraged by. Read moreGenuine Expedia guest review
可も無く、不可も無く。ヒールズバーグに行かれる方で、予算重視の方にはお勧めです。立地はダウンタンから徒歩圏内なので、ワインのテースティングにも徒歩で行けます。Genuine Expedia guest review
"Nice room, broken AC"
07/07/14 PandaElf Oakland, CA
The room and service were great, mostly, and I'd give them a higher rating except the AC turned off in the middle of the night & it was way too hot. We called down to the front desk and though it seemed like they didn't believe us we finally asked for a fan and they gave it to us (we had to go down and get it). In the morning the AC started up again on its own with no explanation. The woman who answered our midnight call didn't make a note of it and so when we were checking out the new person at the front desk didn't believe us (again), so hopefully they did actually go up to the room in the middle of the night to troubleshoot the machine, since it doesn't cool down at all at night. Overall the hotel was nice and the employees were nice, but having a relatively small problem become a fiasco biased my review a bit.
"Bed bugs - Spider - Stranger let into room by cleaning lady"
07/02/14 Ambria L
We were allowed to check in early only to find out the room was not ready and the beds were not made yet. Once cleaned the hotel seemed ok until the second night when we noticed a spider and what we thought were two ticks on the curtains. I took photos of what we thought were ticks and let the bugs free outside the room. The second day we were at the hotel we walked into our room only to find out someone from the same wedding we were at was in our room watching TV. He was let into the room by the cleaning staff who had her 4 small children with her cleaning the rooms. This was AFTER we requested that our room not be cleaned that day. This was not cause for immediate alarm because we had met that person THE DAY BEFORE and didn't want to make a huge deal out of an isolated incident. To be clear - he was NOT staying in our room and should not have been let in. The night we found the bugs I did not sleep - at. all. Not only were our neighbors talking in the room next door but I couldn't help but feel itchy and like bugs were crawling on me. I showered the next morning and got out of there right away. I didn't think much more about the bugs until I got home and looked online to find out what type of tick would be in a hotel room in Healdsburg. To my surprise they were not ticks they were BED BUGS. I have attached some pictures below so you can see why they could be mistaken for ticks. However, ticks do not have the pointy bottom these had. Bedbugs, however, do. I called the hotel and complained once where the manager was very friendly and said he would investigate how to handle this issue and compensate me for our two night stay, and call me or email me. He took down my number and email address and never reached out. I have called back multiple times to follow up and the manager is either not there, or they just don't answer the phone. I was not compensated for any amount of our stay. The hotel didn't even have the decency to follow up like they said they would. I really wish I didn't have to speak so poorly of this hotel, it seemed really cute and in the right location for the right price, but I would have rather slept in the parking lot in a car than waste my money on this unsafe dirty place again.
"Adequate but expensive"
06/07/14 Larr4 San Francisco, California
Elevated price for average motel niveau. We arrived on the town fairly late needing accomodation but still nearly 200 dolllars for night is too expensive for a room with cupboard missing a door and dusty tables and normal neighbour room conrversatiin hearing through walls.
"Ok room, clean."
04/02/14 SECoop Trinidad, California
For the price -- not so much value - since I knew I was paying more for the ABVI brand. Internet was adequate. I would recommend those with dogs avoid this place with faux hardwood floors, however. Breakfast skimmed the surface: cereal mainly. It just seemed to be an overpriced local family-owned "motel".
"Good value for the price"
03/29/14 Peter M Newton, Massachusetts
We had a two-queen bed room. The room was clean and spacious. The beds were on the soft side, but not objectionally so. Our room had a passage door to the next room which admitted our neighbors' voices even though it was closed. Ask for a room without a passage door if you don't need it. The continental breakfast was simple: cereal, toast, juice, and coffee - make it all yourself. Overall, a good utilitarian value for the price.
03/27/14 Jaynie Q San Mateo, California
Within walking distance to Downtown Healdsburg and around the corner from both a market and a winery collective. Nice room with hardwood floors and a flat screen TV. Good bed and a GREAT price. Will definitely stay here again.
"Delighted with last minute booking"
My wife & I decided to come through & stay in Healdsburg at 6pm on New Years Eve with no reservations. We chose to stay here over other known hotels available in Windsor & Santa Rosa. We weren't disappointed. The unit was clean, the bed decent, had a flat screen, was close to downtown & under $90 with NO RESERVATIONS! The young desk attendant let us preview the room with no reservations after I told her of the negative reviews I had read & was very cheerful & accommodating. When I called the office after 10pm for tv operating instructions she cheerfully talked me through my lameness. A delightfully unexpected stay. Great value for us on all levels.
12/28/13 MarinTraveler0 Larkspur, CA
I stayed only one night and chose it because of the price and location--both very good. It was clean and decently furnished. However, the TV did not work and since it was after the office was closed at night, I didn't have anyone to call about it. this was not major, tho, as I rarely watch tv anyway. also free wifi was advertised, but it required a password which was never given to me and when I checked in I neglected to ask for it. again, the office was closed when I returned for the evening at 9:30. And, only ONE blanket between two sheets. I don't sleep with the heat on and when the outside temp is at freezing, it was damn cold. there is no carpet on the floor which is even colder than the air on warm feet. Not the best stay in the world.
"Great Customer Service"
12/24/13 MarcInSac Sacramento, California
This rating is for customer service - not the room. I had originally booked for 12/24 - 12/26 King Room on 12/23, and arrived/checked in afternoon on 12/24. Brought another guy friend at last minute, so needed more than one bed. Unfortunately, two beds weren't available. Desk person on duty kindly refunded my two day booking outside of the 48-hour cancellation period so that we could find two beds elsewhere. What a nice Christmas present! Thanks, ABVI!
12/20/13 Teresa K Ben Lomond, California
We have stayed here several times before with very good experiences, so I hesitate to just give it a 3-rating. But this time, we were put in a room so small, that there was no room for a desk or even one straight back chair. The heat seemed to be either full blast or off. AND there was no extra blanket in the room. The bed just had the double sheet (with a thin blanket between the sheets) and a strip of material (like a table runner) across the bottom of the bed. No bedspread and no extra blanket. And with the temperature dropping into the 30s, it got very cold during the night.
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