All hotels in Healdsburg, California, United States of America
1 room, 2 adults
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74 Healdsburg AveHealdsburgCA95448United States of America, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
3.1 / 5Good

Score breakdown (from 193 reviews)

  • Value for money
    Best value for money
  • Location
    Great location
  • Service
    Service is adequate
  • Cleanliness
    Dirty
  • Breakfast
    Bad breakfast
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4.0 / 5Excellent
Breakfast was very little and no room to sit
Genuine Hotels.com guest review
1 night trip with friends Apr 10, 2016
A Traveler
US
2.0 / 5Fair
"convient Hotel"
Stay for work, hotel works ok. Wife came up Wed 3/30-4/1/16. 1 st time checking the continental Breakfast. No juice,chocolate,fruit,Danish,to pick from. Rooms are clean, but the beds have only sheets with a tiny blanket in between. No bed spreads. My wifes room was left unlocked, she came back to room after getting lunch and pushed door right open no one was around at this time. There was a few shady people (woman) tattooed walking around at other times there. Hotel is close to downtown and Russian river so convient. Just need to work on breakfast options especially when most of the time people are there for work and never go in to get breakfast due to leaving early in the morning.
Genuine Hotels.com guest review
2 night business trip Mar 28, 2016
Mary A
US
2.0 / 5Fair
"Just ok"
The sofa bed matte rest pad was dirty. I had to go to the office to get sheets and blankets. Breakfast started too late.
Genuine Hotels.com guest review
1 night family trip Feb 19, 2016
Donald
US
2.0 / 5Fair
"Below average"
Our room didn't have bath towels and I didn't repose it until 5:30am. So I called the operator from my room and from my cell several times for about an hour with no answer. Frustrated, I dredged over to the front desk to find a lady sitting there in pj's and a robe on the computer. "Um, Hi, I didn't get bath towels in my room" I told her. She handed me towels without a word or apology, nothing. Good luck if you need something in the middle of the night. Oh and bathroom door was so dirty, up and down it on both sides like it hadn't been cleaned ever.
Genuine Hotels.com guest review
1 night trip Feb 20, 2016
A Traveler
US
1.0 / 5Poor
Extremely dirty room. Garbage and broken glass (drug pipe?) UNDER the mattress. Torn, stained carpet.
Genuine Hotels.com guest review
3 night romance trip Feb 10, 2016
A Traveler
US
2.0 / 5Fair
This hotel has the potential to be good, but unfortunately the way things were set up made it less than ideal. I arrived slightly before check-in time. I was hoping since the hotel was basically empty they would let me check in a few minutes early. However, the worker at the front desk said I couldn't because they were still cleaning the rooms. This was obviously not the case. I understand if it's hotel policy, but I've had many other hotels let me check in early when the business is slow. I feel like a simple accommodation on this end would be a nice way to keep customers wanting to come back to your hotel. Unfortunately this hotel chain, or at least this specific hotel in the chain, is not thinking that way. They had a Kureg coffee maker as part of the continental breakfast. The breakfast was only open for an hour and a half and they refused to let me use the coffee machine 15 minutes after the breakfast closed. Again, not a huge deal but a simple thing that would make customers more likely to come back. These two things were minor inconveniences, but the biggest inconvenience was incredibly slow Wi-Fi. It made it very difficult to get work done.
Genuine Hotels.com guest review
1 night business trip Jan 26, 2016
A Traveler
US
2.0 / 5Fair
"Cheap stay in Healdsburg, December 28th, 2015."
Front desk staff person was stuffy and somewhat unfriendly when we arrived one hour early to check in and were told bluntly "Check in starts at 2 pm." We asked if it was possible to check in and received the above response. Items available for the "Continental Breakfast" were very meager. No fruit, no muffins, a few slices of white bread for toast. Only reason to stay her again is the price. Travelers would be much better off next door at the L and M.
Genuine Expedia guest review
Other trip Jan 5, 2016
Rick
US
2.0 / 5Fair
"Basic Necessities"
Very basic. If you just need a bed and a shower, this will work. No frills. And breakfast ends very early so wake up if you're hungry or need that morning coffee!
Genuine Hotels.com guest review
1 night trip Dec 30, 2015
Shalene
US
4.0 / 5Excellent
"Waiting for my Truck"
Overall a nice place to stay. Comgortable. Grouchy a.m. CSR.
Genuine Expedia guest review
Other trip Dec 24, 2015
Mark
US
2.0 / 5Fair
"Needs maintenance"
Unpleasant, we changed room 3 times as the first two room's air conditioning are not working. The room we had did not produce the right cold temperature either. In room lighting is dark and TV is old fashioned, resolution is so bad; not HD. The only positive is the bathroom, newer and clean.
Genuine Hotels.com guest review
1 night family trip Dec 11, 2015
A Traveler
US
4.0 / 5Excellent
"Wine country shopper."
Good quiet nights rest. But the bathroom had a lot of the previous customers hair on the walls. Yuk.
Genuine Hotels.com guest review
1 night romance trip Dec 4, 2015
Karen
US
3.0 / 5Good
"Nice location"
The only problem was when we tried to check in at 4:45 pm, there was a hand written note on the door that said "be back in 30 minutes". Other than being gone during prime check in times, we didn't know if we would wait for 29 minutes or 2 minutes. 20 minutes later, she was back. This caused us to be a little late to our winery party.
Genuine Hotels.com guest review
1 night romance trip Dec 5, 2015
Not Provided
US
5.0 / 5Outstanding
"Nice Stay"
Good location. Good price. Friendly service. Very limited breakfast. Just bagels and cereal and juice and coffee. Apples were really good.
Genuine Hotels.com guest review
1 night romance trip Nov 2, 2015
William
US
4.0 / 5Excellent
I was disappointed that your website said you had a continetal breakfast and there was none. Also, the front office did not open up and I waited until after 7 AM before I had to leave.
Genuine Hotels.com guest review
1 night business trip Oct 6, 2015
A Traveler
US
5.0 / 5Outstanding
"Great value"
This room would be $200 in another hotel
Genuine Hotels.com guest review
2 night romance trip Oct 7, 2015
brian
US
2.0 / 5Fair
"In a pinch"
Ran out of parking. Rude management! Watered down juice, no place to sit in lobby/breakfast area-less then continental breakfast.the better-coffee cartridges and walk to town. Housekeeping was great-I only hope they got the tip we left!
Genuine Hotels.com guest review
2 night business trip Sep 16, 2015
A Traveler
US
4.0 / 5Excellent
friendly and acCessible
Genuine Hotels.com guest review
1 night business trip Jul 27, 2015
A Traveler
US
3.0 / 5Good
"Easy access off freeway, clean and decently priced"
The hotel staff was helpful, and the room was clean, comfortable, and no ant infestation was present to my knowledge. The hotel was located quite close to the Healdsburg square, and easily accessible off the freeway ramp. A very decent place to rest your head for a night or two before continuing on your travels.
Genuine Expedia guest review
Other trip Aug 20, 2015
A Traveler
US
2.0 / 5Fair
"Wedding so so"
Was there for my sons wedding with many other family members. The managers were asked to give out welcome bags and didn't do it
Genuine Hotels.com guest review
2 night family trip Aug 7, 2015
A Traveler
US
4.0 / 5Excellent
"Good accommodations for the money"
Expedia messed up and didn't forward info to hotel. Reservation wasn't there when we arrived
Genuine Expedia guest review
Other trip Aug 8, 2015
A Traveler
US
3.0 / 5Good
"Fine but the bedding is, while clean, sub par."
The motel stay went fine. The bedding was sub par in that there was a mattress sheet, a top sheet, thin blanket and another top sheet. No comforter or bed spread. This wasn't acceptable to me to I asked for a comforter. They delivered one and all was well.
Genuine Hotels.com guest review
1 night business trip Jul 27, 2015
Jason
US
3.0 / 5Good
"Nice little family run place"
Just the basics, for the room and the food, but clean and well maintained. We had to ask to a different room because the A/C in the first room did not work well, but the second room was fine. We also went for a nice walk in the local neighborhood. This place fit the bill for a moderate-priced hotel in wine country.
Genuine Hotels.com guest review
4 night trip with friends Jul 16, 2015
A Traveler
US
2.0 / 5Fair
The check-in process was extremely slow. The toilet made a noise off and on like a fog horn. Flushing eliminated that noise, for awhile. The road is closed a block away and there was no detour posted. The continental breakfast was supposed to be available until 10:00am but it was cleared away at 9:50am when we went to check out. The front desk clerk made no effort to offer us anything to eat.
Genuine Hotels.com guest review
1 night family trip Jul 11, 2015
A Traveler
US
4.0 / 5Excellent
Thanks for asking. This is the second time my son and myself stayed at this hotel. It is close to where my daughter and grandchildren live. That I like. We felt safe. On this visit we had to search for the clerk who was napping in the back to check us in. My son woke up the next morning to find ants in his bead and on the nightstand. The tub faucet leaked all night. The door looked as though it had been kicked in at one time. I don't know if this would keep me from staying here again. I may do some looking but in Healdsburg California it's not always easy to get a room
Genuine Hotels.com guest review
1 night family trip Jul 1, 2015
diana
US
3.0 / 5Good
just really slept in the room. bathtub dirty. ants in the room. pool and hot tub could have been cleaner.
Genuine Expedia guest review
Other trip Jun 26, 2015
DOC
US
4.0 / 5Excellent
"Clean and easy"
We needed an easy and affordable option and this fit the bill. The room was clean. Check in was easy.
Genuine Hotels.com guest review
1 night family trip Jun 17, 2015
Kevin
US
1.0 / 5Poor
"Wouldn't ever go there again"
Very dirty - no iron (although a hook for an ironing board) - shower curtain moldy lounge chairs by pool old and shredded - only 2 bath towels for 2 women - ants - frame around door looked as if it had been broken into and just put a couple of screws back in to it insted of replacing it - we got caught on the broken wood twice - we were far from home and kind of stuck with the place - and it wasn't cheap either. All the rest of my family were disappointed as well
Genuine Hotels.com guest review
3 night family trip May 29, 2015
KATHRYN
US
3.0 / 5Good
"Walking distance from downtown."
The room was reasonably quiet and comfortable. The toilet would not flush properly. Management had it fixed within 8 hours of notification. The hotel was close to downtown Healdsburg with all of its shops and restaurants.
Genuine Hotels.com guest review
3 night trip May 19, 2015
A Traveler
US
3.0 / 5Good
"OK for the $$"
room was fine but a bit small for the king sized bed. Breakfast was OK but not as complete as in some of the pricier motels
Genuine Hotels.com guest review
1 night romance trip May 13, 2015
Frank
US
5.0 / 5Outstanding
"Comfortable"
Clean place
Genuine Hotels.com guest review
3 night business trip May 3, 2015
Richard K.
US
1.0 / 5Poor
"Hair on the pillowcase!"
When we got to the room it seemed fine. A little small, but fine. Then we looked in the bathroom and there were rust rings around the shower drain. That was gross, but it was late, so we dealt with it. Then, when we turned down the sheets there we hairs on the pillowcase. At least 3 of them. They did give us a different room which was hair-free but had another yucky bathroom and stains on the walls. We would never return to this place, no matter the price.
Genuine Hotels.com guest review
1 night romance trip Dec 28, 2014
Daniel
US
2.0 / 5Fair
"so so motel"
I killed 2 large mosquitoes and a small one. While I was doing paperwork on the desk, I killed about 6 ants. I could not get the dish t.v. to work properly ( I ever had dish t.v. ). The office had only 2 tables for guests to sit and have their limited breakfast and the tables and chairs looked very cheap. I would not go back to this place.
Genuine Expedia guest review
Other trip May 2, 2015
c. k.
US
3.0 / 5Good
"Inexpensive Healdsburg hotel"
It's just a short walk into the central square, excellent restaurants, and good wine tasting. The motel was basic, but reasonably priced for the area. It was clean enough though, and relatively quiet despite being close to the 101.
Genuine Hotels.com guest review
1 night romance trip Apr 22, 2015
Michael
US
3.0 / 5Good
"Fine and close to wine"
Just needed a place to sleep during a wine release party weekend. Clean, updated. Bed not as comfy, but adequate. A little hard to get to due to construction, but a good location overall. Not good walking to town due to lack of sidewalks. The night clerk was very nice despite our arrival at 3am.
Genuine Hotels.com guest review
2 night romance trip Apr 16, 2015
A Traveler
US
5.0 / 5Outstanding
"a fine stop along the journey"
beautiful stay
Genuine Hotels.com guest review
1 night business trip Apr 19, 2015
Drake
US
1.0 / 5Poor
"No hot tub, no business"
The room is nothing special with its dim lights and push-button soap, but the location is key, as it is walking distance to town. A particular downside has been and I will not be returning because of it: I received the complete run-around about the 'hot tub' after speaking to management and the front desk several times about the situation. Lo and behold, it was a weekend without a hot tub and apparently nobody cares that this is infact false advertisement and terrible customer service. And for this, you have lost me.
Genuine Hotels.com guest review
2 night trip with friends Apr 10, 2015
Jenn
US
2.0 / 5Fair
"Blood on sheets!!!"
We were checking in at 11pm clerk was sleeping . When we finally got our room key and checked the bedding their was blood on the sheets of both beds . The floors were not clean there was a straw on the floor and debri on the floor . Gross!!!
Genuine Expedia guest review
Other trip Apr 14, 2015
Jackie
US
2.0 / 5Fair
"Basic motel"
Cheap motel. Decent bed, sub-par bathroom. Ant infested room. Paid $90 for room. Ok for one night, but would not return again.
Genuine Hotels.com guest review
1 night trip Apr 10, 2015
Mike
US
3.0 / 5Good
Breakfast needs upgrades. The only thing a ate was a bowl of cereal. For the price paid, hotel should provide a much better breakfast. Thanks
Genuine Expedia guest review
Other trip Apr 5, 2015
A Traveler
US
5.0 / 5Outstanding
"Weekend stay in Healdsburg"
It was a good hotel for the price. Very close to downtown. We would stay again.
Genuine Hotels.com guest review
2 night romance trip Mar 28, 2015
A Traveler
US
3.0 / 5Good
"Trouble checking in"
We checked in after 11 and they didn't have the reservation..and she said they were sold out.I wasn't sure I was gonna get a key..the lady said u had to upgrade u and gave me the keys didn't say anything else...room was nice thank goodness.
Genuine Expedia guest review
Other trip Mar 30, 2015
A Traveler
US
3.0 / 5Good
"tricky to find but nice."
Reservation through Expedia, but was very poor communication with Americas Best Value Inns. Two days before, a confirmation call to the "Inn" revealed they had not received the reservation. a call to Expedia and a second call to the "Inn" ironed out the problem. Our arrival was to be about six pm and, in route, made a call to the "Inn" which 1. Locationrevealed they again knew nothing about our reservation. Upon our arrival, we found that they did have our reservation after all. Still, the staff was friendly and courteous and the room was nice.
Genuine Expedia guest review
Other trip Mar 28, 2015
Jody
US
1.0 / 5Poor
"Trust the reviews"
Hotel did not have our reservation from Hotels.com even with confirmation. They were able to get us a room, however the other reviews that I read were absolutely true. Unclean, smelly room.
Genuine Hotels.com guest review
3 night trip with friends Mar 5, 2015
Melissa
US
1.0 / 5Poor
"Freezing cold"
We arrived at 8pm and had to 'check in' through a tiny window at reception. Got to room. Very thin flimsy blanket. Heater was so loud we couldn't sleep so we had to sleep in our clothes or freeze.
Genuine Expedia guest review
Other trip Mar 8, 2015
A Traveler
US
3.0 / 5Good
"Close to wineries, great for a 1 night stay!"
The lady at the front desk was super sweet, let me check in early. The hotel is not fancy at all, but it's a 10 min walk to downtown bars/restaurants etc. 10-15 mins drive to a lot of great wineries.$20-$30 can ride to wineries. Fridge/micro in room is a plus. Some stains and wear on the walls/carpet. Beds weren't too uncomfortable. Def take extra blanket, as the bedding is thin. Checked out the pool/spa-they looked clean and had newer lounge chairs. Great if your just going for the night and the price is right! TIP- Don't take exit 502, the bridge is not open. Make sure you exit 503.
Genuine Hotels.com guest review
1 night trip with friends Feb 28, 2015
Jenny
US
3.0 / 5Good
"Just OK"
Meh
Genuine Hotels.com guest review
1 night business trip Dec 13, 2014
A Traveler
US
4.0 / 5Excellent
"Family Event"
Had a great night sleep! Very comfortable.
Genuine Hotels.com guest review
1 night family trip Feb 22, 2015
Martin
US
4.0 / 5Excellent
"ok"
Wi-Fi didn't work.
Genuine Hotels.com guest review
1 night trip Feb 22, 2015
A Traveler
US
2.0 / 5Fair
"please stay away"
i knew it wouldn't be good but I didn't think it would be that bad. There was dust and hair near the coffee pot. There was mold on the shower curtain. The bed mattress and bedding was uncomfortable and squeaky. It wasn't even that inexpensive now that I think about it..for $50 more I probably could have had much better. Will never go here again.
Genuine Hotels.com guest review
1 night romance trip Feb 14, 2015
Isabel
US
3.0 / 5Good
Room was clean and comfortable. I got what I expected for the price
Genuine Expedia guest review
Other trip Feb 17, 2015
A Traveler
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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