"No sleep. AWFUL BEDS!"
This place is adorable, until you lie down and try to sleep. Mattress so old and thin, coils in my back. Noisy, upstairs, next door, all over. Just skip it and go across the street to the Wyndham Carson City Casino. PILLOW MATRESSES! Quiet, secure, tucked in, solid structure. (I'm still tired. Never slept so little.)Genuine Hotels.com guest review
"Good value for economic travelers"
We stayed at the hotel for July 4th vacation to Tahoe. It's about 20 minutes drive from Tahoe. The location is convenient and neighborhood is quiet. The staff were friendly and efficient. The room was comfortable and well maintained, except that the air conditioner was a bit noisy. They offer simple breakfast, which was quite nice compared with other […] places at the same price level. Read moreGenuine Hotels.com guest review
I was very happy...the employees were very nice. Especially liked John in the breakfast hostess room. He was definitely there for the hotel guests.Genuine Hotels.com guest review
good value for money, good point for a stay before visiting Lake TahoeGenuine Hotels.com guest review
"Right downtown in the historic district"
This is a wonderful older hotel located on highway 395 right in the historic district close to museums, restaurants and shopping. The staff went out of their way to make you feel welcome. The room was large, clean and had all the amenities we needed. They had iced cold water as well as coffee and cups in the entry. The breakfast exceeded my expectations […] even someone to cook homemade waffles and bring them to the table. The other offerings were cereal, yogurt and hard boiled eggs. I enjoyed my stay and would definitely book again. Read moreGenuine Hotels.com guest review
It was OK. Breakfast needs improvement though as maybe through in some protein instead of mainly carbs.Genuine Hotels.com guest review
Response by Carson City Plaza Hotel and Event Center Thank you Anonymous traveller, We appreciate your four star rating. Your feedback allows us to improve ourselves.
"Close to casinos"
Everything was ok except for the noisy people on the floor above. Called and complained at 10 pm but it kept going on all night.Genuine Hotels.com guest review
Response by Carson City Plaza Hotel and Event Center Hello Dale, We have a 24 hour front office staff that attempts to run interference, at first complaint. However I apologize this was not rectified, and the quality of your stay was compromised.
no smoking rooms, hair on the counter under the cups. employees very nice and courtiousGenuine Hotels.com guest review
"Bed was dirty and front desk was slow to get right"
Also, people smoke right outside the front door so you have to walk thru it to get out. They need to make the front area non-smoking...Genuine Hotels.com guest review
"better than other ratings implied."
great for the price. would do it again.Genuine Hotels.com guest review
We were surprised to find this facility in the middle of town, right next to the state's capitol. The photos in the website did not indicate this at all and looked like it was somewhat out-of-town - so we drove right past it the first time! Extremely good value for the money and we especially liked the "waffle-maker" in the morning (not a machine, but […] a person!) Read moreGenuine Hotels.com guest review
Would stay here again.....only issue was when we got there at 10 PM there was a sign on the desk be back in five minutes we waited 15 minutes other than that everything was okayGenuine Hotels.com guest review
Older but nice. Good service, good bed, clean and pleasant. It wasn't a busy w/end so we had no neighbors to contend with. There's a nearby area to walk the dog, the ice machine worked, the water was hot. The unit was obviously well-used but mended where necessary and everything worked. The breakfast included staff-created and delivered-to-the-table […] waffles, along with boiled eggs, yogurt, English muffins, 4 kinds dry cereal including Cheerios and Raisin Bran flakes, coffee, orange juice, milk. We'll go back again. Read moreGenuine Hotels.com guest review
Quite this time.Genuine Hotels.com guest review
"Carson City Plaza"
This is a very nice older hotel that has many fine features. It is clean, quiet, and well maintained. The beds were very comfortable. Rooms were nicely appointed. Service staff was exceptionally courteous and efficient, especially the breakfast staff. Rates are very reasonable. My family and I will definitely come back during our next visit to the Carson […] City area. Read moreGenuine Hotels.com guest review
Response by Carson City Plaza Hotel and Event Center Brian B from Monterey, Thank you so much for your positive rating of five stars! We are pleased you and your Family enjoyed your stay & we invite you and your Family to please come again!
It is a great place to stay!Genuine Hotels.com guest review
Nothing elaborate, but perfect for our need son this trip.Genuine Hotels.com guest review
Good hotel. Friendly staff.Genuine Hotels.com guest review
"Good times with a great room!"
We enjoyed our stay and will be back for sure! :)Genuine Hotels.com guest review
"was on our way back home."
We loved the hotel and will definitely stay there again when we are travelling.!!!!Genuine Hotels.com guest review
"close to a casino"
. . . but then every place in Carson City is close to a casino. It's Nevada, after all! Fairly clean motel, very helpful desk staff. She suggested we try Red's restaurant just a block away for dinner. Good suggestion and we thanked her later. The a/c was quieter than most places. Tub drain very slow. Internet signal was too weak to be usable. Very basic […] breakfast but an interesting twist is they have a guy who makes the waffles for you and brings them to your table. Kinda nice. We noticed Tonya Harding was staying there. Up to you if that is a plus or a minus. Read moreGenuine Hotels.com guest review
"Hotel a little older feel than I expected"
The hotel is a bit older than most in the area. It is actually 4 buildings with a minor street running between the main building and one of the other 3. The guest laundry is located in the building that is across the street, which was a little inconvenient. The room was pretty large, with really high ceiling. The hotel is located within walking distance […] of several local casinos and historical sites/museums. Read moreGenuine Hotels.com guest review
The staff was so friendly...Genuine Hotels.com guest review
At check-in staff were very frienly and helpful, they gave us direction to a great BBQ restaurant within walking distance. Upgraded the room, putting us a little further away so as not to be inconvienced by a large group of students also staying at the hotel. Continental breafast was OK, not as many choices. We would stop again if traveling in the […] area. Read moreGenuine Hotels.com guest review
I'm a gal who likes a bargain, and I choose not to spend lots of money on hotel rooms. As much as I would love to be pampered, I know that we can travel more often if we don't blow the entire stash of cash on one trip. The Carson City Plaza was clean, comfortable and felt safe. The rooms were a bit dated and the shower was awful, but for the price we […] were very satisfied. I recommend dinner at Red's 395 Grill which is a five-minute walk from the hotel. The hotel's breakfast included boiled eggs, cold cereal, waffles, but no fruit. It just didn't float my boat so we ate at Schat's Bakery in the mall, also within walking distance. Read moreGenuine Hotels.com guest review
"Larger than expected"
The room was larger than I expected which was nice. It was nice, clean and pretty comfy. The staff was great we had to cancel our third night and they accomadated us and did not make us pay even though I canceled after we arrived.Genuine Expedia guest review
Response by Carson City Plaza Hotel and Event Center It is always a pleasure to read when our guests reviews express they're satisfaction with their stay with us at the Plaza Hotel. Our goal is just that and The Plaza and Staff strive to make your stay, your Home away from Home..We are pleased to have you as our "special" guests, and hope you come again.
Bed was hard and uncomfortable. Breakfast wasn't great but the price of the room was very reasonable.Genuine Hotels.com guest review
Was a little disappointed on the quality of the breakfast - perhaps have a choice of whole wheat breads.Genuine Hotels.com guest review
Response by Carson City Plaza Hotel and Event Center Thank you Elaine for taking the out of your busy schedule to let us know how we are doing here at the Plaza. We currently are looking into improving our continental breakfast and appreciate your feed back. LGC
"just across the casino"
fantastic...Genuine Hotels.com guest review
Response by Carson City Plaza Hotel and Event Center Thank you Rendel, we are so pleased you enjoyed your stay here at the Plaza. Please come again next time you are in the area.
"Travel with pet"
The front desk staff could not have been more congenial or helpful. The location was ideal but best of all, they allowed me to bring my little dog. We stayed in a building designated for guests with pets and only charged me $15.00. I wish more hotels offered this option. I will stay here again!Genuine Hotels.com guest review
Response by Carson City Plaza Hotel and Event Center Thank you Karyn for your feedback while staying here at the Plaza. We were so please you enjoyed your stay and that our Staff was helpful. We hope that next time you are in the Carson City area, that you and your "little" one come stay with us again.
"Simple, easy, clean, nice location"
It was nice. No complaints!Genuine Hotels.com guest review
Response by Carson City Plaza Hotel and Event Center Dear Sky from Tahoe, We appreciate you taking the time from your busy schedule to let us know our accommodations were to your expectations. Thank you so much and Please come again
Janet was awesome!Genuine Hotels.com guest review
Response by Carson City Plaza Hotel and Event Center So nice to hear Janet left such a positive impression with you, Our Staff is awesome and we appreciate your review, thank you and come again.
"I liked it. Nice hotel, good price. Awesome breakf"
We stayed here because it was such a good price. And on top of that service was good and breakfast was awesome!Genuine Hotels.com guest review
Response by Carson City Plaza Hotel and Event Center Thank you so much for your review on the Plaza Hotel. We are pleased to hear your satisfaction with our rates as well as our services as well as our continental breakfast, thank you and Please come again.
"Excellent room for the price!"
We were in Reno and expecting to fly out Saturday evening but the flight got canceled, causing us not to be able to fly out until the next evening! This was valentines weekend and most people have Presidents day off so all the hotels in Reno down by the airport were booked. We found this hotel on expedia and got an amazing rate...$42.00 I was VERY PLEASANTLY […] surprised, it was much nicer then I had expected. The room was large, had a kitchenette, fold out couch with a sitting area, the room was totally smoke free. I am sensitive to smoke smell and I didn't smell a bit. They also had a nice continental warm breakfast in the morning! For a bummer of a day it was a relief to find a nice place to stay! Read moreGenuine Expedia guest review
Response by Carson City Plaza Hotel and Event Center Dear Puyallup WA We appreciate your taking the time to give us such a wonderful review. It always pleases us when we are able to give our guests relief at the end of a challenging day. We take Great pride that we are a 100% non smoking property. Please come again, and thank you for choosing the Plaza Hotel.
Really comfortable, except the breakfast. That's not a real breakfast. If they can offer better breakfast I will give a five rating with this price.Genuine Hotels.com guest review
Response by Carson City Plaza Hotel and Event Center Dear Dong from Davis Thank you for your review, Our continental breakfast offers fresh home made waffles, english muffins,hot and cold cereals,boiled eggs, hot chocolate, orange juice, yogurt and coffee.
Nice facilities & staff! Right on 395 but quiet, clean & nice painted touches in rooms & halls.Genuine Expedia guest review
Response by Carson City Plaza Hotel and Event Center Hello Pam, The Plaza Staff is so please to hear your pleasant review on our Staff and facility. Thank you and Please come again.
"Nice downtown location"
Staff was friendly however beds were old and not comfortable.Genuine Expedia guest review
Response by Carson City Plaza Hotel and Event Center Dear Dan, Thank you for your review on your stay with us here at the Plaza. We are currently bringing in new provisions for our rooms and updating their contents. Please let our staff know upon checking in, if you are discontent with your bed or anything for that matter, and we will do everything possible to accommodate your needs.
"Nice hotel proximity to family in area was great."
staff friendly very clean our room had seating area with kitchen area making us feel more at home. enjoyed breakfast there on a couple of the days stay.Genuine Expedia guest review
Everything was great, there was only one detail, the cable tv in the room did not workGenuine Hotels.com guest review
Response by Carson City Plaza Hotel and Event Center We are so pleased to hear you enjoyed your stay with us at the Carson City Plaza Hotel. We have a Front Office staff in the Main building 24 hours around the clock. Please let us know should you have any issues with your room and we will do our very best to resolve them. Thank you for choosing the Carson City Plaza and please come again.
"Small soap bars, small towels, plastic glasses"
It was ok but not greatGenuine Expedia guest review
"Comfortable stay for overnight traveling"
The desk clerk was very good at customer service. Very helpful making our stay pleasant and went beyond duties to help finding a business location for the next day travel. The room was clean and comfortable. Parking very accessible to entrance. Would definitely stay again.Genuine Expedia guest review
Response by Carson City Plaza Hotel and Event Center Hello Terri from Bishop :) We were so pleased with your review during your stay here at the Plaza Hotel. And your feedback on guest services was very nice. Our goal is to maintain a "Home away from Home" atmosphere and your message expressed that, Thank you and please come again.
The pictures of this hotel are misleading.Genuine Expedia guest review
"Rated way too high."
Nice people at the desk. Outdated rooms. Stained sheets. Initial rating higher than after booking. Not a place we would ever stay again, I would urge people not to stay unless they were desperate for a place to stay.Genuine Hotels.com guest review
"Good for the price"
Everything was okay except for the mattress which was kind of very uncomfortable.Genuine Hotels.com guest review
one of the best hotels in nevadaGenuine Hotels.com guest review
"Money Well Spent"
It was the cheapest when I reserved, so I did not expect the condition of the hotel that much. What a nice surprise at the budge cost! I drove that day from my daughter's house in the bay area via Carson Pass HW 88 to South Tahoe and then to Carson City. I tried to avoid high cost of staying in a hotel in Tahoe. So I found this hotel through Expedia. […] I drove back into Tahoe again next morning taking sun rays from behind, easy driving in, and then took entire day to loop the shores of south, west and north of the Lake and headed to Reno for the next night. I used to stay in Tahoe before for a half dozen times. Read moreGenuine Expedia guest review
Response by Carson City Plaza Hotel and Event Center "YO" CoccerBug Thank you for letting us know that your money was well spent and that your satisfaction with your stay here at the Plaza was fulfilled.. Please when you are in the area, come again.
"Nice place to stay with Family"
Near to all the Museums and State Building is just walkable, surrounded by good food joints. The place is very clean and quite. All the highways to Reno, Virginia City and Lake Tahoe are easily reachable.Genuine Expedia guest review
Response by Carson City Plaza Hotel and Event Center Thank you Cheran for your feedback during your stay with us here at the Plaza Hotel. We strive to maintain a Family atmosphere here and very pleased to here you were able to experience this and the many venues that are near our Hotel. We appreciate your input on our Location as we are centrally located for easy downtown access.
"Friendly but needs new pillow cases and sheets"
Hotels staffs were warm and provide great service. Breakfast included freshly made waffles. Towels, bedding sheets and pillow cases had fresh linen smell which gave me comfort knowing that they were just washed. However, please consider updating pillow cases and sheets. They are so worn and have turned brown due to many years of use and washes. My 13 […] year old daughter was afraid to get in bed thinking it had bugs. My 10 year old son asked "Is this poor people hotel?". As long as bedding is updated, I would highly recommend. Read moreGenuine Hotels.com guest review
Very friendly reception and absolutely great place for inexpensive overnight stay. We were driving 1000 miles and were happy to stay and rest. Perfect for us family travelers.Genuine Hotels.com guest review
"Great location, easy access and fantastic staff!"
Having stayed at way too many motels in my life, this was a great spot. Good price, squared-away rooms, good chow and the staff knew where to go for just want I needed (restaurants, AAA, etc.)Genuine Expedia guest review
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