"Overall Good Room"
Couple stains on the rug here and there and the free internet absolutely sucked and was horrible. At times it wouldn't load pages or took several minutes to load a single page. Other than that the room was comfortable, staff was friendly and courtesy and bed was comfortable. Perfect location near Shoreline Amphitheater. $15 cab ride to avoid drinking […] and driving and this place was worth it. Would recommend again. Read moreGenuine Hotels.com guest review
"Not the greatest service."
The window on the walkway side would not lock. We asked to have it fixed and they wouldn't. The hotel is very small and yet our room wasn't cleaned until 4:30. Not many rooms so why so late to clean it? Also the wifi didn't work!Genuine Expedia guest review
"Dont expect a reliable internet connection here"
Internet was very spotty even though I was close to the wireless router. Internet connection would expire every four hours which was very annoying. Stingy management - charged me $10/hr for late checkout even though I stayed there for 5 nights.Genuine Expedia guest review
"Good for the price"
perfect for a guys night, somewhere to crashGenuine Hotels.com guest review
Stray hairs in the shower, should have spent the extra $ to stay elsewhere as there are lots of hotels/motels on the same street. Staff was decent, seems to be family-run. Saw bedspreads and mattress covers being dried by hanging them over the second floor exterior railing of the motel (overlooking the parking lot.) Would not stay here again, room was […] not clean, and clearly only gets a wipe-down between customers. Noisy. Read moreGenuine Expedia guest review
"This a zero star MOTEL not a HOTEL"
Awful , Awful and Awful …Genuine Hotels.com guest review
"Fawlty Towers of Mtn View"
The manager seemed a bit lost but it was fun once the TV was fixed after 2 days of waiting.Genuine Hotels.com guest review
The sliding door could not be locked. The tub had black molds around it. Towels were more like rags.Genuine Hotels.com guest review
We stayed here for a family trip. They have cable and clean rooms. WE had a mini fridge and microwave. The front desk people are helpful and friendly. I think the mattress was really comfortable. It was clean and just the right size. We were close enough to the university and san jose. We did make a trip to San Francisco and it was about 30 minutes […] away. I would stay here again. Read moreGenuine Hotels.com guest review
Quick, clean and easy. Close to Performing Arts Center and restaurants.Genuine Expedia guest review
"Very comfortable room"
On my business trip, I had a good rest at the hotel. The room is modern with great internet connection, very comfortable bed, and clean room.Genuine Hotels.com guest review
I really like this hotel. The hotel representative provided us excellent service. Towels need replace. They are old and rough.Genuine Hotels.com guest review
"Clean and Convenient."
The room was clean. The bed was comfortable, and all the appliances - (microwave etc). worked. The room was quiet and there was little traffic noise considering that it was off El Camino. It is walking distance to Castro Street where there are restaurants etc.Genuine Expedia guest review
"Available on Short Notice and the Price was Right"
For the price, it was a decent value. The location worked for me.Genuine Hotels.com guest review
"I would never stay here again."
The room I had at this America's Best Value Inn had many things that did not work. It was difficult to connect to the internet, the TV reception was spotty, and the coffeemaker was too large for the coffee packets. The blinds on the bathroom window were broken, and there were not enough outlets to operate the TV, fridge, and microwave. The microwave […] was ancient and had no power selection option. The overall shody apperance and poor upkeep of the room showed that the owners/managers simply did not care to invest much time to present a pleasant room for the guests. Read moreGenuine Expedia guest review
"Good Bay Area location, mid way from SF to SJ."
Basic, nothing to write home about. Terrible internet connection. Ended up using my hotspot on my iPhone because of such a slow and sometimes nonexistent internet connection.Genuine Hotels.com guest review
This was definitely not the best, but not the worst place that we stayed at. It was in the heart of Mountain View, CA and enabled us to get too and from our destination. The room was adequately sized, shower was hot, basic amenities, and room was clean. The main road it is situated on, El Camino Real, is EXTREMELY busy, especially during morning commute. […] The only thing that is negative is the fact that they allow smoking outside of hotel rooms. The smoke made its way into our room and it reeked like an old Marlboro. Other than that, it is was fine. Read moreGenuine Hotels.com guest review
"I can come back again"
The location is great, for we are two engineers checking out sillicon valley. Just 10 min drive to Infinite Loop. The room is good, clean. Everything is prepared as standard. The only thing terrible is the breakfast. I didn't eat anything. Fortunately, this inn is surrounded by Taco Bell, Burger King and so on. You will not get hungry.Genuine Hotels.com guest review
good! could improve on the continental breakfast which was just sweet rolls. smell of lobby needs great improve. (smells like heavy duty spices which is a bit overpowering to a point of nauseating! )Genuine Hotels.com guest review
"Unsafe and very expensive"
Staying at this motel was the absolute worst traveling experience of my life. I relocated to the Bay Area from Mountain View and decided to rent a motel while I looked for an apartment. However, after a week of staying in this motel I was kicked out because the motel overbooked! I had no intention of checking out, I hadn't told them I would be leaving, […] and they made me leave and threatened to throw out my things. The reason I say this motel is unsafe and too expensive is because if you're with a family being thrown out onto the street is not worth how cheap the room is. On top of that the room was filthy and the fron desk area smelled like used diaper and the staff was rude and stupid. Read moreGenuine Hotels.com guest review
More of a local hotel. They did not answer phone from outside line while trying to contact them prior to arrival on several occasions . I was concerned if they were closed. Staff was friendly thoughGenuine Hotels.com guest review
"will never stay there"
we checked in at 11;45 pm ,did not get any rest ,people next door continusly in and out of there room to smoke,laghing loudly ,clerk was notified and his reply was ,''theres nothing I can do,call the cops'' we only sleep for 2 hrs it was horrible.Genuine Hotels.com guest review
"Nice improvements since last stay"
I've stayed at this motel twice before and reviewed it in June 2011. There are reasons I chose to stay this June: the location is simply excellent (downtown Mountain View within walking distance!), and the price was great. In my last review I mentioned they had spotty wifi. This time they apparently fixed it, and although slow it was perfectly usable. […] A big plus these days when family members carry their smart phones and tablets. The room was clean, and the staff was friendly and helpful. I'll definitely consider it again when I need to stay in Mountain View / Palo Alto area. Read moreGenuine Hotels.com guest review
"nice and comfortable if you are not looking for a"
the room was clean. nothing fabulous. the bed was comfortable. there was a microvave and tiny fridge.Genuine Expedia guest review
The hotel was in a good location and in pretty good shape overall. However, the morning of our departure the toilet clogged. There was virtually no one around to tell. The front desk clerk was nowhere to be found so we just left. I am pretty sure the description mentioned breakfast but there was nothing available. The room served it's purpose for our […] one night stay and other than the clogged toilet it was fine. Read moreGenuine Expedia guest review
"Budget and good location but needs to be updated"
The pictures look better than the hotel. It is ok for the price and a good location but this is a budget property that needs to be updated.Genuine Expedia guest review
"good value for money"
Overall very pleased. Two small blips.. a child woke me at 4am screaming. Figured I was near owners apt. Also desk clerk gave out a key to NY room without asking to see any id or call me to ask if ok. It wasn't even the same clerk that checked me in. Security is a little scary.Genuine Hotels.com guest review
"Like a motel."
The condition of the hotel is not very good in general. I don't think it worthy the money.Genuine Expedia guest review
This was our first stay at an America's Best Value Inn. Based on this excellent experience we will try others in this chain. The location was perfect for our destination, so that's what made the initial decision. The parking lot was clean and surrounded by the most beautiful blooming roses. The lobby was clean and the desk clerk very cheerful and helpful. […] The room was spacious and immaculate! One of the cleanest bathrooms in any price range! The bed was spotless, comfortable, and stress-free. Totally 5 stars all the way, and I'd give them a 10 if possible. Read moreGenuine Hotels.com guest review
Room was a great value, but the wi-fi cutting in and out the whole stay was very frustrating.Genuine Hotels.com guest review
Pleasantly surprised! Good value for the money, clean and well kept. For an easy place to find and get to in the Mountain View/Palo Alto area when what you are looking for is a nice room but not stupid room rates.Genuine Expedia guest review
"I would never stay at this place again!!"
It could have been much better. My room was filthily. The carpets were so dirty with black spots all over. There was a hole in the wall, that looked like a bullet hole. Ceilings were very dirty. When I arrived they told me there was only one room available which was upstairs. The TV and the telephone was not working in the room. I called and all of […] sudden there was another room available which was the room that we moved to. Also we were across from the ice machine that was being constantly used at all hours of the night and early morning. Read moreGenuine Hotels.com guest review
My card key seemed to stop working every other day and the wifi was VERY slow.Genuine Expedia guest review
"Our Room Had Everything You Would Want"
Our room had everything you would want and it was clean but it is definitely not new. It is not the hotel's fault but some drunk women came in after a concert and got in a fight in the middle of the night which obviously woke us up.Genuine Hotels.com guest review
convenient location right near downtown Mountain View. continental breakfast was only a danish but taco bell next door had breakfast and within walking distance was a Boulangie bakery and a bagel store. Room layout, sink not in bathroom which is OK but no towel racks near sink, only in bathroom. Did have fridge and microwave.Genuine Hotels.com guest review
Great location! Very short walk to Castro ST which is our favorite place to go.Genuine Expedia guest review
We chose this hotel purely by price an really lucked out! It was clean simple and comfortable...didn't feel like I paid too much or too little. We were visiting Stanford and really had no idea that it would be ~10 miles away, but I am sure that we paid much less than Palo Alto prices.Genuine Hotels.com guest review
"Room smelled moldy"
The hotel is in a good location. The room and its contents were worn and stained but we expected that from previous reviews. What I didn't expect was how moldy the room smelled. I'm glad we were only there for one night.Genuine Hotels.com guest review
"This isi a Budget Hotel"
This hotel is what you should expect if you are paying a low price for a hotel. It is clean and the staff is friendly. The building is a bit run down, the sheets are not super soft, etc. If you are looking for a good value, this is a good place, if you want any form of luxury, this isn't a good choice for you.Genuine Hotels.com guest review
Generally a very good value; I've not stayed in anything anywhere near as nice for this price in the bay area. Clean, nice room. The place is very much a motel, it feels a lot like the kind of low end motel you crash in on a long road trip. No particular amenities, if you want something more than a place to sleep, you may want to look at higher-end […] places. I did have a couple problems during my stay -- the free wifi was broken, and they didn't manage to get it fixed for the couple days I was there. Also, the smoke detector in my room had a low battery, which ended up waking me up in the middle of the night. Finally, for rooms that face El Camino, there can be a fair bit of road noise durring high traffic times. Overall, though, a good clean room for a very good price. I'll stay again next time I'm in the area. Read moreGenuine Hotels.com guest review
"Not your average "Inn""
I travel mostly for business. I've stayed at several Wyndhams, Westins, and everything in between. From hotels that range from 300 a night to 50 a night. The outside of this hotel is like any other Inn, but it seems like they have recently upgraded their rooms. The bed was fantastic! It was very comfortable. I just came off of several trips where I […] stayed at the Wyndham in Chicago a week earlier and the JW Marriot in AZ the previous night and it was more comfortable than those two hotels. The room and bathroom was clean. The soap dispensers had ample product in them. Clean towels, etc. The only complaint I could have is that the lighting in the room was a little dim, but whatever.. Read moreGenuine Hotels.com guest review
"decent and reasonably priced"
Room was clean and had been upgraded fairly recently. Everything worked OK. Limited TV channel selection, and an older TV. But I didn't go there to watch TV, wanted a place to sleep and take a shower. There was a bit of noise that dropped off as the evening progressed and the traffic subsided. Overall, a good experience and I would stay there again […] if I needed a room in that area. Close to Mountain View downtown where there are plenty of restaurants to choose from. Read moreGenuine Hotels.com guest review
"American Best Value Inn - Mountainview"
Modest & clean.Genuine Hotels.com guest review
"So what happened to the breakfast?"
To say Breakfast is included is an overstatement. It is not acceptable. Be ready to have breakfast somewhere close (and there are various options). Otherwise OK for the price.Genuine Expedia guest review
"americas best value mountain view"
Spartan! Clean, but lukewarm water for morning shower and no breakfast coffee either morning.Genuine Hotels.com guest review
IGenuine Hotels.com guest review
Staff was very friendly. I will definetly stay there again. Great room from a great price.Genuine Hotels.com guest review
"Nice room - bad wifi"
This place had very nice rooms for the price and had a comfortable bed. There's some street noise from passing cars on El Camino but it didn't bother me much. The main drawback was the terrible wifi. It's an easy fix, hopefully they upgrade it soon.Genuine Hotels.com guest review
"Perfect for the price"
Great location, Castro street is less than 5 mins walk. Mountain View Caltrain station is 15 min walk away from where you can get the train to SF city. Room was cleaned every day and my stay was perfect.Genuine Hotels.com guest review
"Clean, comfortable and convenient"
Clean and comfortable, with friendly staff and convenient access to Castro street. This is definitely a budget motel but it has everything you need.Genuine Expedia guest review
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