"Worst experience ever"
I was very displeased with my stay at the resort, everyday the lights go out and the AC don't work. I sleep in a hot room which was very uncomfortable, the sheets did change regularly and they limit the amount of bath towels per room, everyday I had to complained about having no lights to see and AC to keep cool. the hotel is terrible and no one cared […] of give a rats butt about the guest. My worst experience ever, I recommend no one to stay this resort Read moreGenuine Hotels.com guest review
No light, water didn't work & room was nasty!!! I was offered a free night but if the nights I paid for was this bad. I'm ok with not staying an extra night even if its free.Genuine Expedia guest review
"Great hotel on the beach"
Yes this hotel is a bit old and dated but the rooms were very clean and comfortable and the staff were super helpful with everything from arranging trips for us to giving recommendations for places to eat. The fact that it is right on the beach is one of the reasons we booked and yes people on the beach will try to sell you everything imaginable but […] a polite no thank you usually sends them on their way. The beach is clean and well maintained with sun loungers for guests to use and a bar for drinks and a restaurant for food. The power did go out a couple of times and with it the water, but it came back within a couple of hours most times and was not a huge problem, this happens all over Jamaica, you don't notice in bigger hotels as they have backup generators. Overall I really enjoyed my stay at this hotel and would recommend it for everyone, it was great service at a reasonable price. Read moreGenuine Expedia guest review
My expeience was wonderful, I was able o rest. the resort was not too crowded and everone was friendly.Genuine Expedia guest review
Should take coffee pot off ammenities list. I asked all week and never received one. Didn't have my cup at all .Genuine Hotels.com guest review
"A very quite get away."
I love these little quite resorts, no one bothers you, you have peace and quite no one to tell you it's time to do this or that. they leave you alone and do what you want, you can come and go as you please at anytime you like. I love staying here.Genuine Expedia guest review
nice hotel , no phones in rooms first day no remote for tv , nice staff would stay there again if given choice nice locationGenuine Hotels.com guest review
"Great getaway spot"
Great visit again.Genuine Hotels.com guest review
"Bait and switch"
Where do I start... Doors skin pulling off from scraping floor,fan sounds like crop duster plane while running,no water pressure for shower,tv in constant buffering mode,did not clean rooms,then when we just asked for towels at 4:00pm they delivered them at 10:00 PM,Restaraunt charged us 2.00 to re-do eggs they over cooked,AC unit shakes and sounds […] like it will fall off the wall,refrigerator door does not close so noting stays cold,Sheets are so old we can see through the material,Garden view was street view over taxi pick up.No phones at all on property except reception office The staff was very nice and the beach was amazing but the Title of Beach Club Resort is very misleading to me personally. Read moreGenuine Hotels.com guest review
"HELL DON"T GO THERE"
Most of the staff members were not trained to be able to perform their job. They did not even try to make and effort. When the electricity went out because of hurricane Sandy so did the water. No one came around to offer any help of any kind, not even a word of comfort. The toliet in my room did not work so they told me to go next door to use the restroom. […] Even with no electricity and it was black dark. The one and only restaurant close down and no one told us that it was closing so we could get food. Therefore we had no way to eat so I had to walk down the street until I found something open because I am diabetic. This trip was terrible and I will never go there again. All other people that was on the same bus with us had better contact with the resort personal and was given credit for two days from the resorts. We only had and got a nightmare. Read moreGenuine Expedia guest review
"You get what you pay forr"
Well this hotel is what it is.You have a bed and bathroom clean towels. The staff very nice. But the best part of this hotel is the beach!!!! It was beautiful .......words can say how clean and clear the water was. There is a restaurant on site very good and it serves american food.Genuine Expedia guest review
I hated it. The overall upkeep of the hotel was a disgrace. We requested a crib and didn't get one. we asked for towels and were told they weren't dry yet. Security at the hotel is very poor,people who were not staying there walk in and out and took guest parking spaces. They even stole my son's flip-flops. There was a huge cockroach in the bath tub […] and were told they have no staff there to take it out. My family and I WILL NEVER GO BACK TO THIS HOTEL Read moreGenuine Expedia guest review
very very very friendly staff, hotel was clean, A1 service, TY Ian ur a saintGenuine Hotels.com guest review
"A Disappointing hotel - REALLY!!!"
I was misled by the online ratings of this hotel. In reality the property is very runned down, and in need up much maintenance. The beds were AWFUL, and the curtains looked like rags. My TV showed mostly green, and when I asked the staff to replace it I was given one without a remote. Our room was clean, but there was no soap, blow-dryer, iron NOR EVEN […] DRINKING GLASSES. The remote for the AC unit did not work - the batteries show signs of corrosion. The passages/walkways were unappealing, slippery and uncomfortable. Security seems a bit lacking. The lobby was small and uninviting. On a positive note, the property does have a nice beach (especially for kids), and we caught a lovely sunset. The staff tries to help, but seems unable to cope with the many issues. This hotels deserves no more than a 2 stars (3.5 is ridiculous!!!). The price was CHEAP, but I still feel cheated. THANK GOD I ONLY BOOKED ONE NIGHT!!!. Read moreGenuine Expedia guest review
"You won't be in the room that much"
Overall not too bad for the price. The bathroom was a little nasty. Very little hot water. The air conditioning worked great. Overall the grounds are nice. Good location near the town end of the beach, close enough but far enough away from the nightly shows on the beach. Security was very good. There was a guy out front and one walking around the […] property and the beach. Be aware that the room selection online is just a 'request' to the hotel. I booked an upstairs room for security reasons but ended up on the ground next to the office. Luckily not as much traffic as I thought but it was off season. Read moreGenuine Expedia guest review
"close to shopping and negril square"
Orlando is an awesome chef..Best lobster i ever had.Also the juices at the bar were excellent.Loved the beauty and the quiet and peace at the beach.The grounds and beach are well maintained .The lodging itself needs a major overhaul as it is run down.But the room was cleaned daily with lots of fresh towels daily and the staff were great.well worth the […] price paid. Read moreGenuine Hotels.com guest review
"BFF VACATIONING TOGETHER"
This was my second stay at the Negril Beach Club Resort. Although, I booked this time by accident,thought I was booking another resort, lol. But, as it turn out, my girlfriends and I was very glad, because the stay was very very nice. The rooms was pleasant and clean, and we just love the upstair balconies, the staff was pleasant. The hotel is located […] on the beach and close proximity of everything. The resturant was ok, we ate out mostly. Yes we would definitely stay there again. Read moreGenuine Expedia guest review
I frequent Jamaica, this is my 3rd time staying at this hotel and the only complaints I have is that they constantly run out of food!!Genuine Hotels.com guest review
"love it here......"
third time to stay here.....love it...nice place nice people.....great restaurant....great beach.not too crowded but still get the action!!!!Genuine Expedia guest review
"I've stayed here numerous times"
If you're there to enjoy the experience of the culture then this is a good place to stay. The staff is friendly and helpful. The rooms are clean. They could use new bed and updated linens but otherwise it's fine. If you're looking for the compounds with all the fancy things and high prices then don't stay here.Genuine Expedia guest review
First night on check in was horrible room was flithy and have mold reported to the front desk and was given another room which was not cleaned for 2 days. The overall hotel is basically run down definitely will not recommend to anyoneGenuine Expedia guest review
"really poor service"
Worst hotel in the world. AC, lights, refrigerators and microwave didn't work. Very bad experienceGenuine Hotels.com guest review
Rundown hotel, grounds were nice, staff not friendly or helpfulGenuine Expedia guest review
"I love beach club resort."
I love this place. Second time there and for the price it's a really good stay. The restaurant has amazing food with some of the cheaper prices then any other one close by. The beach is big with nice shade trees, you can stay at a more expensive place all you want but they might not have much for a beach. Over all I couldn't ask for anything more if […] your on a budget and it is close to town so you can just walk to go shopping. Read moreGenuine Expedia guest review
"Rudest service ever.."
I have stayed at this resort a couple of other times and had awsome service. so this time i thought that I would stay her with my family for my wedding. i asked that my mom be put on the bottom floor because she is unsteady on her feet with stairs.but they put her on the second floor and she fell busting her head open had and got stitches, the hotel […] management never once came to see how she was or even offer a "I'm sorry" to her. we had to pay out of our pocket for the taxi to and from the hospital plus a hospital fee. then the maid service was so bad the day of my wedding i was locked out of my bathroom and they said that no one could let me in until the afternoon. then i asked for the maid to come in early seeing that people would be getting dressed in my room for the wedding. When i got back to the hotel I found out my bathroom was still locked and the maid had not been in to clean, so i was highly upset about this. when i did finally get into my bathroom I only had a hour and half to get ready for my wedding and the maid had yet to clean my room.all of my bridesmaids were in my room getting ready when the maid showed up i asked her to come back in a few hours and she said no so i told her to forget cleaning, but she started to clean anyway. while we were getting ready she went cleaning around us. I finally got mad and went to get dressed in my bathroom, one of the bridesmaids was helping me when the maid opened the door and started to mop around me. the service was rude. Read moreGenuine Expedia guest review
"My great stay at Negril Beach Club"
Small problems while we were there were handled in a timly fashion. Front desk help was great for taxi info and confirming airport pickup Security was super while on the well maintained beach and if going out in the evening Specials at the restaurant were prepared well and very affordable,service,well it's Jamaica don't be in a hurry,relax.Genuine Expedia guest review
"Excellent restaurant!!! great beach, rooms okay"
like the uniforms the staff wears. Restaurant at the beach is one of the reasons for staying there.Genuine Expedia guest review
"First time in Jamaica...."
The hotel was acceptable for the price paid. The pictures on Expedia.com are not actual pictures.The photos do not represent the hotel, room, or the property grounds. The property could benefit from renovations. The property looks dated and rundown. The hotel is rated at three star but remember you are staying out of the country, so it's more like two […] and a half stars. If you want to take in the experience of the country, Negril Beach Club is the perfect place to stay. No room service, you would be lucky to have clean towels when you return from the beach. The front desk staff were friendly, caring, and did their best to make you comfortable. The owners or manager was rude and cold. Read moreGenuine Expedia guest review
"Convenient and very good beach"
Convenient for a short stop and very good beachGenuine Hotels.com guest review
"Visitor from wisconsin"
some staff a little rude and hotel did not have running water all the time. don't plan on getting a lot of sleep... Very loud and noisy all hours if the night. If you are going to enjoy the beach this hotel is perfect!!Genuine Expedia guest review
They should explain the different in the hotel and Condo rooms.Genuine Hotels.com guest review
They should explain the different in the hotel and Condo rooms.Genuine Hotels.com guest review
The people were very nice, and helpful. The place could definitely use an update, but it was kept clean and was quiet. It's still a good deal for the price.Genuine Expedia guest review
We had a fantastic experience at the beach club. This is the place to go if you want to be in the sun ..IN jamaica ! You can't experience Jamaica when you stay in a all inclusive place. At the Negril beach club you support the locals. The food at the restaurant is delicious, the fresh fruit you can buy on the beach are delicious, the beach is superb, […] everybody working there is helpful and nice. We are already thinking of our next trip there. Read moreGenuine Expedia guest review
"Budget hotel in prime beachfront location"
I have stayed at this establishment twice in the past 4 years and have seen a few different rooms. The quality of the rooms varies, and you would be well advised to go for one of the larger condo type units with its own kitchen, as I found that they were generally better kept and much more spacious. Also they are quieter, facing the gardens/beach, and […] have good sized balconies. The smaller rooms do not have balconies and face the road. However, be aware that this is really a budget hotel in a prime beachfront location. The facilities are not comparable with higher priced alternatives. The rooms could all do with redecoration and upgrading. However, if you don't mind dated decor, kitchens and bathrooms, then this might be an option given its superb location and its own section of beach, with fantastic sunsets. There is a small beach bar, Red Stripe only $200JA, and a new restaurant which serves a good breakfast, Jamaican, English or Continental; it also does lunch, not sampled, and dinner which is quite good. The gardens are better maintainted than the rooms! On site pool. On site parking, limited free wi-fi, in lobby not in rooms, unless you buy a card. Read moreGenuine Expedia guest review
That place gave me the creeps was move around for 3days upon arrival power kept shuting off was put in a room that had big roachs that look like mice baths were very unsanitize would never go back again they need to remove them from all hotel dealsGenuine Hotels.com guest review
During this visit, our power was provided by a generator truck for three days. Following the generator departure, there was absolutely no power for one night. Throughout the remainder of the stay, power was intermittent. Unfortunately, other friends booked here at my recommendation from my previous visit. This inconvenience was very disappointing. Explanation […] from staff was non-existant. There were many unhappy visitors! Read moreGenuine Hotels.com guest review
the hotel was having issues with the electricity the day i arrived 3/12/12 when i left on 3/16/12 power was still not working. Told us we could go to a partner holet and pay 50% even though we had paid them already. staff really wasn't concerned that customers didn't have power they just gave us a candle and a pack of matches. the beach was beautiful […] the hotel a nightmare. the resturant and the bar was the only ones with power. Read moreGenuine Expedia guest review
"March 2012 visit"
As Condo owners o this same property , I was very disappoined wih our stay. The first ting we noticed was the bedding was ripped. The bthroom was no htecleanest and in ned ofrepir. The hot tub was did not ven have heat run to it, nor dd the timer woirk, no bubbls! The pool was green , the water in the whold apt was ice cold, To top it off we lost electricty […] the last nite! I have hoever stayed here 3 oher times and had no other issues. Just very dissappointed wit this stay! Read moreGenuine Hotels.com guest review
"Negril Beach Club Resort"
great spot on the beach and good restaurant. I have been staying there for years and love it all though I have seen a steady decline.. Set your sights low and you will have a great stay. if you are expecting more for less, not so much...Genuine Expedia guest review
The power was out and the water wasn't running for around half of our five night stay. Would have been good value for money without this. its a roll of the diceGenuine Hotels.com guest review
"Worth the money"
Our stay there was enjoyable. As a resident of Jamaica at the time and a needed getaway, it fit the bill.Genuine Hotels.com guest review
"Negril Beach Club"
Power went out for almost two whole days, which sucked. The room needs some TLC. But vacation isn't about the being in the room! The beach, and resturant were great! Perfect place for someone who doesn't care about the "looks" of your room.Genuine Expedia guest review
"Is This Place Real?"
First, the pictures shown here do exist, in one room, but that room isn't with "Mariners Negril Beach Club Resort," but instead at the Negril Beach Club Condos, located on the same property but with a different office. Second, the place is infested with ants. Third, power was never reliable, in fact we had outages 4 different days, mind you the staff […] says it's in our area of the island, but at night it's clear we were the only ones. Fourth, stay is rude. (I hope you don't want to raise a concern, their priorities are paramount). Finally, I understand that this place is not a 5 star resort, and honestly I wasn't looking for one. I have spent much time abroad in more hostels/hotels than I can count and I can assure you that this is the worst place I have ever stayed. Furthermore, this is only exacerbated by a non-accommodating staff who are hard to depict from the vagabonds dispersed across the property. Also, if you do still want to stay here (for the price I hope?) please please please avoid the "duty-free" market and just walk to the Hi-Lo downtown (10 mins walk) because the mark-up is at least 200% on every item we saw. If you are still staying here at least try the restaurant on the beach called "Lingah," their food is reasonably priced and extremely good. Honestly, what is the best place of this "resort?" It's the restaurant that you still have to pay for. Read moreGenuine Hotels.com guest review
"On da beach"
Hotel served purpose...a 4 day stay in negril on the beach, i had a room with kitchen so was able to have my comfort food. Like others i believe this place with some basic maintenace would b very nice, but they seem to b just relaying up location. Staff was very welcoming and attentive. Overall great location, safe, close to stores.Genuine Expedia guest review
We booked a hotel for seven nights. The front desk moved our hotel room 3 times in that amount of time. We lost a day waiting for the new room to be cleaned so we could move. The first room we received was not the upgraded room we had reserved. We stayed in this room 2 nights. With that being said, the last room we received was an upgrad for the last […] 3 nights, so we were ultimately happy. Moving around was a bit of a pain, but the beach was nice and easily accessible and the hotel location was very convenient. Overall, I would stay here again because the price was right and the location was right and the rooms were clean. Read moreGenuine Expedia guest review
"nightmare on negril beach club"
dirty unkept no microwave, clock, coffee maker, phone, dishes or pans, or towels. TV worked, no remote and buttons did not work. asked for towels and pan. got towels 20 hours later(after asking two more times) and tried to give me a eletric tea pot to cook eggs in... they spent 2 hour trying to make the remote work ( we had to stay in room with boy) […] never worked. The deck boards were falling off and the metal was rusted off (scary) They moved us after 3 nights new room dirty Air did not work. I cleaned the filters and had some air. One burner on stove worked it gave me a shock. tv worked no remote there was a phone but no cords to plug it in. Did have towels they were old ratty and dirty. wanted to cook 1 to 2 meals a day to keep cost down. could not cook at all. both rooms the beds were dreadful only two top sheets and would not stay on bed. the mattress was all mildewed. It was almost like camping. No it was like survival camp. Thank god I did not bring my kids on this trip. the beach was nice. never would i say this was a 3 star hotel I would not give it 1 star or call it a hotel Read moreGenuine Expedia guest review
Ignore all the bad reviews! I went here with 22 people and booked six rooms. They had ALL of our reservations and they were all on the beach. The rooms are nothing fancy, but who cares?? The location has the best part of the beach. A lot more space and less people. Close to cliffs too!! There were little bugs in the room, but you're in Jamaica do just […] relax, they won't kill ya. The restaurant on the beach was excellent, try the crunchy French toast. Also the girl bartender was super nice! Front desk was very very helpful, she even called ME to confirm our shuttles. Perfect, not one complaint. Thank u do much and we hope to be back!! Read moreGenuine Hotels.com guest review
just really bad, hotel seemed always overbooked as when i got their no room for me, first thing i saw as i arrived was a customer complaining, omg should have known that i was gonna b doing that too, manager did not want to apppease situation fast enoughGenuine Hotels.com guest review
Nice, older, small property with a nice beach for those on a budget. Plenty of chairs and space for beach towels. If you book a room with a kitchen, there's a truck that brings fruits and veggies ever few days. There's a small pool and jacuzzi. They tend to overbook during the winter months. Be sure to discuss your refund if the send you to another […] hotel. They won't mention it if you don't bring it up. There are two small stores on the property that sell the basics. Read moreGenuine Expedia guest review
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