"Stay here only if you're not picky"
The location is fairly close to the beach. The hotel is right next door to a gas station, which is very busy. It's also located on a busy street and is very loud. Service is decent. The bellman Ryan and others are excellent. The rooms are not newly renovated and need some work. The bathroom is small and not able to be aired out so it's a little claustrophobic. […] It's definitely inexpensive but u get what you pay for. Read moreGenuine Hotels.com guest review
"Good hotel, great location, expensive parking"
This hotel has a great location and the staff are really friendly. The only issue we had was the rather expensive parking fee they have. We ended up paying more for parking at the hotel than the total car rental fee we paid for renting a car for the 2 days we stayed.Genuine Hotels.com guest review
"decent hotel; good price"
I was in Honolulu on business and this hotel was fine, given the price. The room wasn't anything to write home about and the amenities were limited but it was functional, for the most part clean, the location was good, and the gym was passable. Given hotel pricing in HI, I'll honestly probably be back.Genuine Hotels.com guest review
Overall our stay was wonderful. The hotel's location is great for those wanting a place near Waikiki and downtown. We had requested a King suite and we were given a beautiful room on the 11th floor with it's own private lanai that had the most beautiful view of both city and the ocean. the lanai was huge and had a nice eating table and chairs etc..Room […] number was 1114. I didn't give it a 5 star rating for 2 reasons. First, although the room was just beautiful, I had requested a King and the room they gave us was a queen bed. Also, so being such a lovely suite, I thought the bathrooms were very small and needed some updating. Other than those two things, we would not hesitate to go back. Read moreGenuine Hotels.com guest review
The Luana had such a nice vibe. The staff was so courteous and the location was nice. You can walk through the beautiful park (right next to hotel) to the beach. They have beach chairs you can use and bicycles you can borrow. We sat in the rocking chairs out front waiting for our shuttle to the airport. It was wonderful!Genuine Hotels.com guest review
Friendly staff, clean room, great stay.Genuine Hotels.com guest review
We truly loved our stay at the Luana. The room was very spacious, clean, and comfortable. Very affordable. The staff is very friendly and helpful. I would definitely come back!Genuine Hotels.com guest review
The t.v.'s need to be in hd and the channel selection needs to improveGenuine Hotels.com guest review
Absolutely the most best stay I've experience. Will definitely be staying there again. Just perfect!Genuine Hotels.com guest review
the room was great, staff was friendly, Hotel was in good condition and clean. Overall we had a fantastic time and would definitely book again!Genuine Hotels.com guest review
there was no self parking. $35 valet parking was too expensive.Genuine Hotels.com guest review
"Good pick for us"
It is so nice to stay in a place that has a good view of green space!Genuine Hotels.com guest review
"Great service and fabulous extras"
Loved the large , clean rooms in a peaceful area right beside a lively park. Only a short walk to all the major shopping and 2 blocks up from the beach. The free bikes, beach chairs and yoga were a nice surprise. This is a hidden gem in Waikiki.Genuine Hotels.com guest review
"Complementary City Bikes!"
I thoroughly enjoyed a morning bike ride by the beach. It would have been nice to have had a mountain bike to get me up to the top of the crater, but the old-school bike model had its own charm. My room had a full kitchen with chef knives and dish soap! but lacked a microwave. Overall, my stay was comfortable and enjoyable.Genuine Hotels.com guest review
Matthew at Concierge Desk was awesome and extremely helpful! The food and service at the Protea Cafe were great! I would go back again. Again, thank you for great time! :-)Genuine Expedia guest review
Rooms very clean, however little bit noisy - close to main street. Location fantastic vis-à-vis price. Hotel building needs a little bit maintenance. Definitely will stay there again.Genuine Hotels.com guest review
Freindly staff, nice room, good location, view ok, convenient, daily newspaper, apples, candy, cookies given at front desk.Genuine Expedia guest review
"Very nice stay. Great location."
Second visit to this hotel. Plan to stay there again next year.Genuine Expedia guest review
"Surprised how great it was!"
THe price was awfully good so we were wondering if the room would look nothing like the photos on the site……but it was beautiful. Seemed new and had everything we could want - had to extend the stay by a week and are very happy. Great location!Genuine Hotels.com guest review
"The Luana is a charming, well located small hotel."
Because I was in Honolulu on personal business, I appreciated the help that the hotel staff was able to provide in securing services I needed to locate in an unfamiliar city. The location of the hotel is great... walking distance to the beach, lots of adjacent green space and lovely pool and facilities on the property. I look forward to my next sta […] y. Read moreGenuine Expedia guest review
Stayed only 1 night Room was very loud. Gasstation next to hotel, loud noise of motorcylces & cars all night longGenuine Expedia guest review
"Close to everything"
Our second stay here and for the location, value, and staff that is available to assist you we think it is a great choice for Waikiki. Although an older hotel, it is very clean and the beds comfortable. We didn't have to have a rental car because we were close to shopping, the beach, and restaurants. We were able to get an early check-in from our cruise […] and the staff was delightful the entire time. For the price and amenities, we feel it is a great alternative to other "high" priced hotels in the area. Read moreGenuine Expedia guest review
"Location and great value"
Stayed prior to and after a cruise and the location was excellent. Close to the beach and shopping and we felt that although it is an older hotel, it was immaculate and the rooms were very nice. The staff was excellent and we were able to check in early which was a plus.Genuine Expedia guest review
"Close to shops beaches.. great city view"
It was an amazing experience... we were given our privacy. .. close to beaches, park, shops.. great city view.. our hotel was very friendly.. they had bike, snorkeling gear, beach chairs and umbrellas rentals.. no free breakfast, but there's a good brunch place close byEggs n Things :) must check Iit out :)Genuine Expedia guest review
We had a wonderful time! My husband thought there should have been a safety railing on the balcony, since we had a small child. It had a lovely view of the ocean, and the park outside was the only non-developed area around.Genuine Hotels.com guest review
My stay at this hotel was just fine. I was in the city for a convention and a number of business meetings. The overall service was superb and this include front desk, bellmen, and concierge. In fact, I would rate these services as the best I've had in a hotel stay. Location was fine for my purposes. The room was a little "tired" but clean. My only complaint […] was that the A.C. is a window insert and when it is on, it is LOUD... so loud that one can not hear the TV without turning up the volume too loud for surrounding rooms. Also, I could hear facets running in other rooms and hall noise so the building is not sound proof. One other point too, regardless of the hour, I observed someone always cleaning in the lobby and outside area... the workers obviously take pride and care in their hotel. Read moreGenuine Hotels.com guest review
clean, friendly, great location - overall EXCELLENTGenuine Expedia guest review
Very nice. Lovely pool and gym, and bikes and other beach accessories are available to borrow. The staff is friendly and helpful. There is a lovely cafe just outside the lobby which is perfect for breakfast, although it's a bit pricey. The hotel is a great value compared to others in the same area.Genuine Expedia guest review
Great location. The concierge was exceptionally helpful in arranging tours and car rentals.Genuine Hotels.com guest review
"Enjoyed our stay."
This was a good property with a very friendly accomodating staff. It is on the edge of Waikiki which has both advantages and disadvantages. The advantages are it's a little quieter and Honolulu traffic is worse that I expected which means that if you are going to downtown Honolulu, Pearl Harbor or elsewhere on Oahu, you don't have to go through as much […] of the Waikiki traffic. There were fireworks one night while we were there and we sat on the barbecue area and had a great view. Disadvantages are it's a couple of blocks to stores, restaurants, etc. and a little further to the beach. However, I would certainly recommend it particularly for the price. Read moreGenuine Hotels.com guest review
"Nice And comformfotae. The room was never since we"
The room was never cleaned since we checked in. Mon to sundayGenuine Expedia guest review
Not family friendly.Genuine Hotels.com guest review
We really enjoyed our stay. The hotel is right next to a park, and easy walk to the beach. We could see fireworks from our lanai. The lanai is not safe for children.Genuine Expedia guest review
This is a great hotel and staff. I truly enjoyed my stay. Everyone was wonderful polite and friendly.Genuine Expedia guest review
Very friendly staff. The rooms have been updated and were very nice. The lower floors are very loud due to traffic and our air conditioner was also very loud. The hallway seemed to need a good cleaning to erase some bad smellsGenuine Hotels.com guest review
"Nice and cheap"
Overall its an O.K hotel, the hotel does need some updating. They do have bike rentals and other accommodations.Genuine Expedia guest review
The only complaint I have is related to the parking accomodations. There is a parking garage under the hotel. Options are extremely limited for parking in that area where the hotel is located. The parking cost per day for the hotel guests and I was not aware of that before hand. It was a little surprising to have to pay additionally at checkout.Genuine Hotels.com guest review
"Excellent business hotel"
Superb location, very nice staff, plenty of freebies (bike rental, beach chair, etc.)Genuine Hotels.com guest review
"Good stay in HNL"
The Luana Waikiki was quite a nice stay during our last business trip. Considering the room search in Waikiki is quite daunting because some other hotels tend to ignore needs of business travelers (easy parking, fast internet connection, convenient eats, quiet rooms) it's comforting to know the Luana keeps all this in mind. Our room had a small kitchenette […] that was a wonderful addition to the room and definitely a bonus when all you need to do is reach for a snack of quick drink in the fridge. Rooms are somewhat quiet and well maintained however I would point to the room cleaning staff that they need to dive into details on the room such as just give the floors and balcony a quick mop (since they are stone) or even wipe down the cabinets with a quick cleaner to freshen things up like dust the lamps, wipe off the dressers. Not to say things were dirty but just sometimes overlooked. The staff downstairs is just phenomenal....everyone from the front check in personnel to the bell captain...these people know how to accommodate you during your stay. The manager even leaves updates on his favorite local to-dos and dining...not to mention that Protea cafe is right downstairs and makes a great breakfast ! All in all a tad pricey on parking for $35...but when all else is failing in Waikiki...go check out the Luana ! Read moreGenuine Hotels.com guest review
"Over booked switched to different hotel"
The Luana Waikiki was over booked and we were moved to the Lotus Diamond Head. We arrived before our room was ready. We left our luggage at the front desk and went for a long walk. By the time we got back to the hotel our room had been given to someone else and we were upgraded to the penthouse at no additional charge.Genuine Expedia guest review
"Last minute change for complaint"
I had an reservation in Pagoda hotel in deluxe room as they shown in pictures. Once i arrived with my husban we were waiting for 2 more hrs after check in time and finally when the got ready, they gave us the most ugly, nasty, unhealth and off course uncomfy room. Fortunately expedia solved this problem once changed us to Luana Waiki at aqua resorts […] !!! Nice place, great location, an staff very nice. Read moreGenuine Expedia guest review
"Nice Location, Near Park & Ocean"
I really enjoyed my stay here. The past bunch of times I have come to Honolulu, I stayed closer to Waikiki Beach, this tme I thought I'd try a few miles away. The Luana is actually a really nice hotel. It's right next to Fort DeRussey Park, and just about a 15 minute walk to the beach. It's near a lot of shopping and food options. I would also recomment […] Kona Bill's Broaster made Chicken, which is sold at the Gas Station right next to the hotel if you like fried Chicken. (5 Stars from Me). The rooms are really nice, decent bathroom, the staff is amazing and always nice, especially the Maid service and hospitality staff. I would stay here again and for the price it truly gives you a relaxing stay in Honolulu. Read moreGenuine Expedia guest review
"Great location, friendly staff"
The hotel is walking distance to most major sites in Waikiki. Concierge is very knowledgeable about the best restaurants on the island. Hotel is dated but that considered, the rates are good. Housekeeping was not as thorough as they should be, neither upon arrival nor during my stay.Genuine Hotels.com guest review
"It fit our needs perfectly. Will stay there again"
It is a clean hotel with very helpful staff and a comfortable room. We do not use the beach so we don't need to stay on it. Convenient location to transportation, and a small cafe with excellent food. We were in Honolulu for a wedding and it fit our needs very well.Genuine Expedia guest review
"Clean and easy access to everything in Waikiki"
Only valet parking, and a little expensive, but would still recommend highlyGenuine Expedia guest review
"Problems of WIFI and floor"
Because room#303 has broken wifi antenna, we cannot use it. Maintenance manager said there is weak signal and it is working, he can't do anything. Daily housekeeping maid did her duties very well except floor.Genuine Expedia guest review
"Very comfortble hotel with perfect facilities."
The room service is great. There is a pool and the recreation room. Many ABC store near the hotel, and the bus station just across a street. And the check-out process is pretty fast, no other fees or taxes need to charge.Genuine Expedia guest review
"Good for the price"
Hotel was in a handover phase, new staff getting use to the new system. When we booked we were to have FREE breakfast, No such thing at this hotel, they do not do breakfast, never have.Genuine Expedia guest review
"Convenient, well-run and enjoyable."
We were close to everything and enjoyed our stay very much. The big problem was that we were not warned that the local parking laws turn some metered parking into a ticket zone between the hours of 3:30 and 6:30 on weekdays. The parking meter took our money, and we did not see the signs that were 50 feet away. No way of knowing that we faced a $50 ticket. […] It would have been nice if either the concierge or the car rental place right acros the street had seen fit to mention this. Especially when the car rental guys said it happened all the time. Definitely ended our visit on a down note. Read moreGenuine Expedia guest review
The only disappointment was that I was kept waiting for 5 hours when I arrived for my room to be made available.Genuine Hotels.com guest review
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