All hotels in Middleton, Wisconsin, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here1801 Deming Way, Middleton, WI, 53562, United States of America, ‏‎855-239-9477
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4.5 / 5Excellent

Score breakdown (from 151 reviews)

Average rating for:

  • Cleanliness
    4.7
  • Service
    4.6
  • Comfort
    4.5
  • Condition
    4.6
  • Neighborhood
    4.4
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4.0 / 5Excellent
"Would Stay Again and Recommend"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Staff was friendly and courteous. Location was central to neighborhoods we were visiting. The room was clean and well maintained for the most part. The pool (including the children's pool area) was also clean and well maintained, however the chlorine mix seemed too high. The breakfast was very nice with a number of hot options "made to order" available.
Genuine Hotels.com guest review
1 night family trip Apr 18, 2015
Kristi
US
5.0 / 5Outstanding
"Would definitely recommend"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This is a very nice hotel convenient to Middleton and Madison.
Genuine Hotels.com guest review
2 night family trip Apr 24, 2015
Robert
US
5.0 / 5Outstanding
"Great hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Had a great time! Only downfall was that the pool broke. And it was really fun for our kids when we did get to go into it! But they worked with another hotel for everyone to go there.
Genuine Hotels.com guest review
2 night family trip Mar 27, 2015
A Traveler
US
4.0 / 5Excellent
"Weekend trip to Madison"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great overnight hotel. Easy to find and easy to get into Madison for events and dinner plans. The hotel staff was very helpful and friendly. We didn't get two double beds (had to use a pull out couch), but they comped breakfast to make up for it. Good wireless and cable TV. They had a nice indoor swimming pool (which was closed when we were there). This is right next to a shopping center and a short drive to downtown Middleton. A step or two up from other budget hotels I've stayed at in Madison.
Genuine Hotels.com guest review
Response by Hilton Garden Inn Madison West/Middleton
Dear Valued Guest, Thank you so much for your positive feedback about your recent stay at the Hilton Garden Inn Madison West / Middleton! We would like to apologize again for the pool being out of order during your stay. We appreciate hearing that our staff was helpful to you, and will pass along your comments to our team.
1 night family trip Mar 28, 2015
Boyd
US
5.0 / 5Outstanding
"Exceptional hotel amenities"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Outstanding stay with great service. Notes in room welcoming the new guest. Very creative "towel sculpture" on a stool in the room. Excellent breakfast.
Genuine Hotels.com guest review
1 night family trip Mar 27, 2015
A Traveler
US
2.0 / 5Fair
"False Promises"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Overall I was disappointed in the place, I thought it was way overpriced and filled with false promise. Booked an upgraded whirlpool room only to arrive and find out it was overbooked and we were placed in a handicapped accessible room instead. Not a horrible place, but if I was in the area I'd give one of the other 50 hotels a shot before I tried this one again.
Genuine Hotels.com guest review
Response by Hilton Garden Inn Madison West/Middleton
Thank you so much for taking your time to write a review of your recent stay with us at Hilton Garden Inn Madison West / Middleton. Feedback is a valuable tool in ensuring the comfort of our guests. We take your comments seriously and use them as training tools to improve the guest experience. I want to apologize for the reservation issues you experienced during your stay. Again, I thank you for your feedback and I hope you try us again.
2 night romance trip Mar 21, 2015
Jonathan
US
5.0 / 5Outstanding
"Madison Mingle March 2015"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I stayed at the hotel for the Madison Mingle stamping retreat. it was my first experience for this retreat as well as staying at the hotel. It was clean, and quiet, However my room smelled, most likely the cleaning supplies that were used. I didnt have the opportunity to use the pool/hot tub or work out room, not sure if there was a sauna, but i hope to take advantage of these amenties next year when i come back for the mingle. the housekeepers were friendly
Genuine Expedia guest review
Other trip Mar 23, 2015
Dianne E
US
4.0 / 5Excellent
"Pool time"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stay was nice. Pool chemicals were very strong and had to leave the area for fresh air many times. Hotel would have gotten a 5 except for this reason.
Genuine Expedia guest review
Other trip Mar 13, 2015
vicki
US
4.0 / 5Excellent
"Great value and comfort"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
We enjoyed our stay here. The room was comfortable and the atmosphere was cozy. The only downside was the noise outside our room. There were several noisy children on our floor. They opened and shut doors and ran in the hall late into the first night, and early the second morning. We asked to switch floors, and the next night was better. It would be nice if the room had TV Guides so we could see what was going to be on the TV, since they had no in-room movie order option.
Genuine Hotels.com guest review
2 night romance trip Mar 6, 2015
Alaina
US
5.0 / 5Outstanding
"Nice hotel close to shopping, 10 min. To capital."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Nice hotel. Breakfast was extra but well worth it. Staff at breakfast was super. Check in staff were helpful and knowledgable. Desk, checking staff need a more professional "look". Really like the hotel would stay there again when in Madison.
Genuine Expedia guest review
Other trip Mar 7, 2015
A Traveler
US
5.0 / 5Outstanding
"Another great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
I've stayed here a few times now. It's a great hotel, the rooms are clean and comfortable. Staff is very friendly. They have a great breakfast area, with a good spread of food and drink. The exercise room is my only complaint. It's dirty, covered in dried sweat. The treadmills all needed to be fixed, tightened, cleaned. The stair climbers were just filthy, it looked liked at least a week, maybe 3, had passed since it's last cleaning. It was also during a junior hockey tournament, and the kids were a little loud, they would run around their rooms, which could be heard when it was quiet. Neither egregious concerns, nor will stop me from returning, I just hope next time I go back, the exercise room has had some TLC.
Genuine Expedia guest review
Other trip Mar 5, 2015
A Traveler
US
4.0 / 5Excellent
"Good, but not above and beyond service"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The room was great, although I was disappointed that we weren't close to the 2nd room I booked. I asked when checking in and all I got was an insincere apology.
Genuine Hotels.com guest review
1 night romance trip Feb 14, 2015
Eric
US
5.0 / 5Outstanding
"Good place to stay, minimal, fixable problems."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Staff are friendly and efficient accommodating my needs readily. The beds are very high. A step stool would help. I also find the pool is not suitable for swimming. It is for families with children or those who want to play water volleyball. I require a pool deep enough to exercise. We stay here regularly. They have a fine breakfast. Dinner however must be ordered and delivered from a nearby restaurant.
Genuine Hotels.com guest review
1 night romance trip Jan 27, 2015
Linda
US
5.0 / 5Outstanding
"Overall a great overnighter"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
main reason for stay was a family overnight for the kids to have some fun on a cold January Saturday night. Pool area and size was very nice, water in the pool was a little chilly, but the kids didn't mind so much. The Hot tub was very nice, comfortable and clean. The fountains, slides, and other activities in the pool helped keep the kids busy which was nice. Great concept. Would do it again!!!
Genuine Hotels.com guest review
1 night family trip Jan 3, 2015
A Traveler
US
5.0 / 5Outstanding
"Marvelous in Middleton"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Excellent facility! Would not hesitate to stay here again & the rate was outstanding. Only issue would be a little too much softener in the water and housekeeping wanted to clean our room @ 9:15am on Sunday morning. Highly recommend!
Genuine Expedia guest review
Other trip Jan 6, 2015
Andy
US
4.0 / 5Excellent
"Location and breakfast."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Good location. Would like to have breakfast included though.
Genuine Expedia guest review
Other trip Jan 3, 2015
Manny
US
5.0 / 5Outstanding
"Family Overnight"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel, room and pool were all beautiful and clean. Everyone was so nice. Definately worth it.
Genuine Hotels.com guest review
1 night family trip Dec 11, 2014
Cynthia
US
5.0 / 5Outstanding
"Very nice hotel good location."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The Polar Express was within walking distance so this is why we choose this location.
Genuine Expedia guest review
Other trip Dec 13, 2014
Jason
US
4.0 / 5Excellent
"A Weekend at the Garden"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed at the Hilton Garden Inn for a weekend. It was an O.K. stay. The mattress on the bed was not the most comfortable--actually didn't work well at all for either one of us. And the wedding reception on the lower level on Saturday evening made it very difficult to come and go via the back entrance, not to mention the extra noise in the hotel.
Genuine Expedia guest review
Other trip Nov 20, 2014
Rom
US
5.0 / 5Outstanding
"Short weekend stay in Middleton"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed at this hotel for one night while visiting relatives. Very nice gym, pool and the staff was friendly and room very clean and comfortable. Would definitely stay here again.
Genuine Expedia guest review
Other trip Nov 15, 2014
IndyRob
US
4.0 / 5Excellent
"Nice stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Everything was very good. Personnel was nice and accommodating. We left before breakfast time so I don't know if 10.95 would be a good deal for the breakfast. However, I would not pay that much for a buffet breakfast. I don't think I could eat enough for that amount. Beds were comfortable and all in all a very nice stay.
Genuine Hotels.com guest review
1 night romance trip Nov 8, 2014
Denise
US
5.0 / 5Outstanding
"Hilton Review"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I was very pleased with my stay. Employees were polite and informative.
Genuine Hotels.com guest review
1 night business trip Nov 5, 2014
Anthony
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The room was very clean and comfortable. The breakfast buffet had many choices.
Genuine Hotels.com guest review
2 night trip Oct 19, 2014
Pat S
US
5.0 / 5Outstanding
"Hilton Garden Inn Middleton,Wi"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Beautiful hotel in scenic Middleton,Wi. Staff very friendly. Very quiet and breakfast buffet yummy. Greenway shops close to walk to as well as restaurants. Recommend the Irish Callagh.
Genuine Hotels.com guest review
2 night business trip Oct 19, 2014
Marjorie
US
5.0 / 5Outstanding
"Nice place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Hotel was clean, service was friendly, facility was in convenient area
Genuine Hotels.com guest review
Response by Hilton Garden Inn Madison West/Middleton
Thank you for taking the time to write a review. We are always looking for feedback from our guests. If your travels bring you back to Madison, we hope you stay with us again!
1 night trip Sep 12, 2014
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
High level of noise. Other guests slam their room doors. Late night parties on the patio making noise.
Genuine Expedia guest review
Response by Hilton Garden Inn Madison West/Middleton
We are sorry to hear that your stay here at the Hilton Garden Inn Madison West/ Middleton did not meet your standards.
Other trip Aug 31, 2014
A Traveler
US
5.0 / 5Outstanding
"Great location to where we needed to go on Sunday"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Everything was great. Room very clean and friendly people working at Hotel
Genuine Expedia guest review
Response by Hilton Garden Inn Madison West/Middleton
Thank you for taking the time to write a review about your stay at the Hilton Garden Inn Madison West/ Middleton. Our front desk staff is always striving to make your stay as enjoyable as possible!
Other trip Aug 25, 2014
Gerry
US
5.0 / 5Outstanding
"Good place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Enjoyed our one night stay here. The room was spacious, clean and the bed was very comfortable. Would definitely stay here again if we were in the area.
Genuine Hotels.com guest review
Response by Hilton Garden Inn Madison West/Middleton
We are pleased to hear that you enjoyed your stay and look forward to having you back if your travels ever bring you back to the Madison area!
1 night trip Aug 21, 2014
A Traveler
US
4.0 / 5Excellent
"Pleasant location- good for runners!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
It was a nice, quiet location with easy access to highways, campus and downtown. Good neighborhood for an early morning run. Ice cream nearby ! Surprised that there was not coffee in the lobby 24/7, but there was fresh fruit available always.
Genuine Expedia guest review
Response by Hilton Garden Inn Madison West/Middleton
Thank you for your positive review! We are pleased to hear that you enjoyed our running trails. Come back and visit us, and try our Kcups located in the pantry. There are a variety of flavors to try!
Other trip Aug 18, 2014
wisconsin grown
US
5.0 / 5Outstanding
"Awesome"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great place to stay, highly reccomend. Great for the family.
Genuine Expedia guest review
Other trip Jul 29, 2014
A Traveler
US
3.0 / 5Good
"Overall, a good value"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
Clean, comfortable rooms, with a friendly staff and a good breakfast buffet ($10). Only two problems: (1) As is, unfortunately, often the case, the air conditioner blows directly onto the bed, and (2) Soundproofing is, for all intents and purposes, non-existent between floors. On two nights of a four night stay late-night partying in the halls was way beyond reasonable, but efforts by staff to alleviate the problem was ineffectual. Incredible noise from the room upstairs actually woke us from our sleep. It would stop when staff apparently contacted the occupants, but then begin again immediately. Nothing was done.
Genuine Hotels.com guest review
Response by Hilton Garden Inn Madison West/Middleton
Thank you very much for taking the time to review our property. Your input, and the feedback from all of our guests is vitally important to us and we always want our guests expectations to be met. We appreciate your kind words on our friendly staff and apologize for the unfortunate late night partying going on during your stay. We hope you will return to stay with us the next time you are in town so we may better demonstrate the complete quality stay you expect and deserve.
4 night trip Jul 17, 2014
David
US
1.0 / 5Poor
"Needs to be updated"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    4.0
Room was fairly clean, but needs updating badly. Fridge was loud and falling apart. Outside of building is less than appealing. Service was great.
Genuine Hotels.com guest review
Response by Hilton Garden Inn Madison West/Middleton
Thank you very much for taking the time to review the Hilton Garden Inn Madison West/ Middleton. We are sorry to hear that you were not satisfied with the condition of the hotel. We are always looking for feedback from our guests on ways we can improve. We hope to have another opportunity to serve you if your travels bring you back to Middleton. Thank you!
1 night trip Jul 20, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great hotel.would definitely come back.i great location out of busy downtown.
Genuine Expedia guest review
Other trip Jul 16, 2014
Barbara
US
5.0 / 5Outstanding
"Drums on Parade..."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
On my Hotel Tour-de-Madison, My wife and I stayed at 4 places in 4 nights as it related to our travels. Hilton Garden was stop #3 for the Madison Scouts: Drums on Parade competition. Located just minutes from the Bristol Street stadium is what made this a great stay for us. A huge bonus is the shopping and food choices that surround this facility. From the initial greeting to the "so long farewell" all was good! Yes I would stay there again when in Middleton Wis.
Genuine Expedia guest review
Response by Hilton Garden Inn Madison West/Middleton
It is always wonderful to know when our guests had a great stay at out hotel. We at the Hilton Garden Inn Madison West / Middleton appreciate you taking the time to write a review and share your comments. We will see you next time you are in town. Have a great day!
Other trip Jul 1, 2014
dee dee
US
5.0 / 5Outstanding
"Very comfortable hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Stayed as part of wedding party. Very enjoyable stay, everything as advertised. Staff friendly and helpful at all times.
Genuine Expedia guest review
Other trip Jun 30, 2014
Chris
US
5.0 / 5Outstanding
"Close to Family"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was great! Excellent and friendly service. Comfortable room. Free WiFi. Business room. Fitness room. Great pool for the grandchildren I was visiting. Will always stay there when I visit my family. What more can one ask for?
Genuine Hotels.com guest review
Response by Hilton Garden Inn Madison West/Middleton
Hello Jane, We want to thank you for your generous comments about the Hilton Garden Inn Madison West / Middleton. It is great to hear that your stay exceeded your expectations. Thank you again for choosing to stay with us!
4 night trip Jun 19, 2014
Jane Larsen
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Fantastic Middleton/West Side location. Many great shops, retaurants, bars/brewery within walking distance. Short drive to downtown Madison. Hotel pool area is great, especially for families. The zero depth kids area with water features was a hit with our 5 and 3 year old. Also there is a lot of seating/lounging space around the pool with tables, chairs and lounge chairs. A must do - Capital Brewery. Very family friendly - bring your kids fave toys. Large outdoor space with picnic tables and bar and fantastic live music. Bring in any food or you can have food delivered from local restaurants.
Genuine Expedia guest review
Other trip Jun 23, 2014
A Traveler
US
4.0 / 5Excellent
"Friendly staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Room was clean and appointed well. Piece was missing from frame on bathroom mirror. The only complaint I have, is that I thought there was a "free" breakfast included but that is not the case. There is a very good buffet of sorts with hot entrees you can order. It was very good and served promptly but a bit steep in price for an entire family at $10.99 each+ tip!
Genuine Hotels.com guest review
Response by Hilton Garden Inn Madison West/Middleton
Thank you for taking the time to share your views about your recent experience at the Hilton Garden Inn Madison West / Middleton. We apologize about the confusion regarding breakfast but are pleased to hear that you enjoyed. We want to thank you again for your feedback and look forward to seeing you again.
2 night trip Jun 13, 2014
A Traveler
US
4.0 / 5Excellent
"Next time back to Homewood Suites."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
The place was OK. Breakfast was pricey and the room big enough. The room view was not much. It ranks lower than the Homewood Suites which is just a few blocks away, is also operated by Hilton, has larger rooms, free breakfast and nice views. They were priced the same.
Genuine Hotels.com guest review
Response by Hilton Garden Inn Madison West/Middleton
Thank you for your feedback about your recent stay at the Hilton Garden Inn Madison West / Middleton. It is disappointing to hear that you had a poor experience. We are sorry to hear that the hotels room size and our made to order breakfast did not meet your needs. We value your comments and will share them with the Hilton Garden Inn team.
2 night trip May 22, 2014
krrdad
US
5.0 / 5Outstanding
"Pleasant Stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
We spent a night before a family event. The hotel was clean and quiet, as well as close to shops and dining. The desk staff was friendly and very helpful when we asked for local directions. Our stay exceeded our expectations! We will book again for our next event!!
Genuine Hotels.com guest review
Response by Hilton Garden Inn Madison West/Middleton
Hi Rob, thank you for your generous comments about your recent stay at the Hilton Garden Inn Madison West / Middleton. We are glad to hear that we earned your loyalty and look forward to your next stay with us.
1 night trip May 23, 2014
Rob K.
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
The lobby bar closed at 10 pm on both Friday and Sat night.Would have loved to have a glass of wine at the end o a long day.
Genuine Hotels.com guest review
2 night trip May 30, 2014
A Traveler
US
5.0 / 5Outstanding
"Wonderful hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed here over Memorial Day weekend. Staff was friendly, rooms clean, and pool area was great for the kids!
Genuine Hotels.com guest review
Response by Hilton Garden Inn Madison West/Middleton
Hi Melissa, Thanks for staying and reviewing us! We're happy you and your family enjoyed the Memorial Day and found the pool area especially fun! We hope to see you again soon!
1 night trip May 24, 2014
Melissa
US
4.0 / 5Excellent
"Whats expected"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Its whats expected. Definitely not worth $150-$160 a night, but we got it for $100 so it was good. The bed was way to firm. But the pool area was fantastic for our 4yr and 1 yr old. It was beautiful sunny day out when we were thereand the pool arra was dark and leaves you wishing for some skylights.
Genuine Hotels.com guest review
Response by Hilton Garden Inn Madison West/Middleton
Thank you so much for taking the time to write a review about your recent stay at the Hilton Garden Inn Madison West / Middleton. It is our goal to exceed each and every guest’s expectation and it sounds that we did not do that during your time at the hotel. We truly value your feedback and take it as a tool to bring about necessary improvements at our hotel. Thank you again for your comments.
1 night trip May 24, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Very nice hotel. We will definitley stay there again when visiting.
Genuine Expedia guest review
Response by Hilton Garden Inn Madison West/Middleton
Dear valued guest, Thank you for your recent stay at the Hilton Garden Inn Madison West/Middleton. We look forward to seeing you next time you're in the area.
Other trip May 27, 2014
A Traveler
US
5.0 / 5Outstanding
"Great Stay!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The Hilton Garden Inn, Middleton, Wisconsin, was a great place for our family to get together for the weekend. We came from all over the country for a family get together and the hotel and accommodations were great. Big lobby to gather in and a shopping center out the back door. We will return. Only negative; it was Mother's day and we were lingering at our breakfast table (two couples) and they pushed us out to "make room" when half the tables were empty. The individual was rude about the situation and we did nothing to merit the attitude.
Genuine Hotels.com guest review
3 night trip May 8, 2014
Michael
US
5.0 / 5Outstanding
"great hotel and location!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel, clean comfortable rooms, and nice location! Friendly staff too.
Genuine Hotels.com guest review
1 night trip May 10, 2014
Laura
US
5.0 / 5Outstanding
"Loved Hilton Gardens in Madison!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
It was the first time I'd stayed at the Hilton Gardens and I found it to be very enjoyable. It was within walking distance of many shops and restaurants and I really enjoyed the Spa, gym and business center.
Genuine Hotels.com guest review
Response by Hilton Garden Inn Madison West/Middleton
Thank you Trish for your recent review! We are delighted to hear that you enjoyed your stay! We hope that we will see you again!
4 night trip May 2, 2014
Trish F.
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Pretty great experience except for breakfast buffet. It says buffet & looks like a buffet, but the staff actually serves your food - a fact I found out by getting yelled at when I tried to get some sausage. Also, they seemed ill-prepared for more than 3 or 4 people eating at a time. Dining area was not quite half full, but there was about a 10 min. wait for food. Would just suggest having more food prepared & not calling it a buffet if it's not a buffet. And not barking at guests who assume that a buffet is a buffet (I wasn't the only one who got snarled at.) Other than that, it was an excellent stay.
Genuine Hotels.com guest review
2 night trip Apr 25, 2014
Andy K
US
3.0 / 5Good
"Stinky"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
not sure what was going on, but i stayed for a wedding. the whole second floor hallway, and the north side of the building had the smell of sewage.
Genuine Hotels.com guest review
Response by Hilton Garden Inn Madison West/Middleton
Dear Derek I first would like to thank you for staying at the Hilton Garden Inn Madison West/Middleton. I welcome your comments, so we can ensure future guests will not have a similar experience. I sincerely apologize for the odor issue you had experienced during your recent stay. I want you to know that this was a seasonal isolated occurrence that was temporarily out of our control. I’m sorry we have not met your expectations and this is definitely not the quality standards to which we are accustomed to providing.
1 night trip Apr 5, 2014
A Traveler
US
5.0 / 5Outstanding
"love the location and the pool"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great location, accommodating staff, clean, modern design and great pool. My grandson loved the pool since it was very accommodating for a 3 year old and I also enjoyed the hot tub. I would highly recommend and look forward to a future stay,
Genuine Hotels.com guest review
1 night trip Apr 4, 2014
Amy
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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