"No better stay"
This was a top five place to stay for us. The staff was attentive and courteous. The room was exceptionally clean and nice. The spa area was in great condition and clean. Breakfast in the am was good and the proximity to the interstate was good. Overall a 9.5 out of 10Genuine Hotels.com guest review
Response by Hampton Inn & Suites Cleveland-Beachwood Thank you for taking the time to review our hotel! We enjoy hearing from our guests as we can only improve with the feedback we receive from our guests. I am so happy your enjoyed your stay with us, and we hope to see you in the near future. Thanks again! Abbey Laird Assistant General Manager
"Nice hotel in a nice part of Cleveland"
The rooms were very clean and quiet, and the rest of the hotel was the same. There was a lovely pool and hot tub that we really enjoyed. There are plenty of great restaurants in the area as well. I've stayed in Beachwood two other times now and this room was by far the best.Genuine Expedia guest review
Overall nice. However we chose hotel for pool/ spa and pool was uncomfortably cool. We asked if it could be warmed and we thought maintenance was going to adjust. However after a few hours we asked why circulating water was still cool and it was explained that the water is all the same and that it would take 24 hours to warm it by 4 degrees. I guess […] that meant nothing was done as it was the same the next day. Very disappointing as I have always thought Hampton's were great. HBO wasn't working maintenance was suppose to fix, didn't. Won't go back. Although very clean if you are not swimming I say go. Read moreGenuine Hotels.com guest review
"Suite was very nice"
Stayed 1 night on a Saturday night. Had a late check-in and required being buzzed in, suite was very roomy. Windows in the room don't open. Breakfast was good but not great. Sunday morning there's a church service in the meeting room which created a busy lobby area. Overall nice hotel and comfy beds.Genuine Hotels.com guest review
"Overnight in Cleveland."
We needed a hotel in Cleveland and we found this one. We were pleased with our selection.Genuine Expedia guest review
"Good hotel, Excellent price"
The hotel was very clean, quiet, the rooms and the decor overall of the hotel was nice .... I'll be backGenuine Hotels.com guest review
"Nice Clean Comfortable Hotel"
The room was extremely clean. Mattress could have been a little former, but was clean. Carpet was spotless. We had minimal contact with the staff, but breakfast was good. It was just what we were looking for.Genuine Expedia guest review
"Excellent place to stay!"
We stayed here when in town for a wedding. Our room was exactly as shown in the pictures. The bed was incredibly clean and comfy. The room was spacious and beautiful! The lobby was welcoming and cozy. We were greeted with fresh baked cookies and a smile at check in. All staff was helpful and friendly! We wished we could have stayed another night.Genuine Expedia guest review
"Great family vacation"
The four of us stayed here in mid April for 3 nights on a family vacation. The staff was so polite, accomodating and attentive. The facilities and rooms were always clean and comfortable. We enjoyed the breakfast each morning and it's variety gve us plenty of options. Each time we entered and exited, the staff was inviting and interested in if we needed […] anything else. The pool was warm and comfortable and actively used by guests. There were plenty of restaurant options nearby for dinners and we found it very easy to get on and off the highway to get to our destinations each day - mainly downtown Cleveland attractions, Case Western Reserve University and Cuyahoga Valley National Park. We would definitely stay here again and highly recommend it. Read moreGenuine Hotels.com guest review
"Super soft bed gave me a back-ache for days"
All n all the hotel was a very nice hotel. Great location to where I needed to go in Beachwood. The room was 80% clean. I say that because I found someone elses hairs in the shower and bathroom. But thats not a biggy really. The main issue I had with this hotel and why I would not choose it again unless they confirmed they had a different bed was the […] bed was super soft. Almost like laying on pillows. Some might like that, so thats great for them. For me, it gave me back pains for 3 days. I did not realize until the next morning when I woke up and could barely get changed. Read moreGenuine Hotels.com guest review
"Nice hotel indoor pool"
I stay here often when I have come to the Cleveland area find it very convenient and close to everything. Breakfast is quite good and there is a variety. The only issue is that they tended to make my room up later in the day on this visit which was surprising to me.Genuine Expedia guest review
Traveling with two growing boys means we need extra space. The rooms here have enough space to spread out some and to fit in the beds comfortably.Genuine Expedia guest review
"Nice hotel close to many things. Staff friendly."
Staff was friendly. Room was clean, bed comfortable.Genuine Expedia guest review
The hotel was very nice. Room was very clean. I would definetly stay here again.Genuine Hotels.com guest review
"Very nice place to stay"
I would highly recommend staying there. The rooms are nice, The place has a great open area for the very good breakfast and to lounge around in. The staff is friendly.Genuine Hotels.com guest review
Response by Hampton Inn & Suites Cleveland-Beachwood Marty Martino, Thank you so much for your review! I am so happy to hear that you enjoyed your stay with us. It makes us very happy to know that our lobby is inviting and you were able to lounge and relax! I hope your travels bring you to the area again soon. Thanks again! Abbey Laird Assistant General Manager
Great breakfast. In town for cleveland clinic visit and this hotel was just out of town but close to everything!! Comfy beds.. Hot tub was awesome.. Shower curtains need to be longer.. We had water all over the floor... Other then that a great hotelGenuine Hotels.com guest review
Response by Hampton Inn & Suites Cleveland-Beachwood Jennifer, Thank you so much for your review! We value each and every one of our guests, as well as their feedback. I am so happy to hear that you had a great experience at our hotel! If your travels bring you back to Beachwood, we would love to have you back. Thank you again for staying with us. Sincerely, Abbey Laird Assistant General Manager
Nice, clean rooms. Staff was friendly and accommodating. Would definitely recommend!Genuine Expedia guest review
Response by Hampton Inn & Suites Cleveland-Beachwood Deara M, Thank you for your review of our hotel! We truly appreciate any feedback from our guests as this is the only way we can improve. We look forward to your future travels with us! Thanks again, Abbey Laird
Room was nice! But the pool had some rowdy people!Genuine Hotels.com guest review
Response by Hampton Inn & Suites Cleveland-Beachwood Dear Charlon Webb, Thank you for taking the time to review our hotel regarding your recent stay with us! I am so glad that you were able to enjoy the room. I apologize that the pool was a little crowded. Did you happen to mention this to the front desk? We are always willing to do our best to control the noise level and occupancy of the pool. I hope your travels bring you to the area again as we would love to have you back! Thanks again, Abbey Laird Assistant General Manager
"Very Happy with this Hotel"
Exceeded my expectations. Clean. Lots of amenities. Good service. Suite room very nice; liked having a refrigerator. (regular rooms do not have one).Genuine Hotels.com guest review
Response by Hampton Inn & Suites Cleveland-Beachwood Hello Ellen S, Thank you for taking the time to review our hotel! We truly appreciate the feedback we receive from our guests as this is the only way we can improve. I hope that your travels will bring you back to the area! Thanks again for your review, Abbey Laird Assistant General Manager
"Always love hamptons"
When in doubt stay at a Hampton. Very nice hotel, would stay again.Genuine Expedia guest review
The local staff was great in resolving an issue. I had mistakenly reserved the room for the wrong night through hotels.com On the phone, the Hampton headquarters wanted to charge us for two nights. The hotels.com staff changed the reservation on the way to the hotel and the local staff made that change possible, without being charged for a 2nd night. […] Thanks to the local staff who went to bat for us. Read moreGenuine Hotels.com guest review
The hotel on it's site or on the hotels app doesn't list that they have an age requirement. After already paying fully for my room they wait till I get there to tell me I can't stay there.Genuine Hotels.com guest review
Like most all Hamptons, this place was good.Genuine Hotels.com guest review
"Great hotel - no complaints"
Very clean - very nice. no complaints at all. Great breakfast. Good size pool and fitness room. Close to a lot of restaurants and shopping.Genuine Hotels.com guest review
Would have loved a fridge and microwave, other then that, it was Chen week maintained and there was restaurants nearby.Genuine Hotels.com guest review
Response by Hampton Inn & Suites Cleveland-Beachwood Hello, Thank you for reviewing our hotel on Expedia! We truly appreciate any comments from our guests, so we can make any necessary improvements. The rooms that have a fridge and microwave in them are our studio suite rooms. I hope that for your next visit, you have a chance to stay in one of our studio suites! Thanks again for the review Sincerely, Abbey Laird Assistant General Manager
"Just a great stay."
The only thing that wasn't right was that our shower was missing the shower curtain. But, we called and the staff had one to our room in 5 minutes. I have to say that the people working there were VERY friendly and professional. I will stay there again.Genuine Expedia guest review
"nice hotel with pool to ourselves"
The entryway was a little dirty/cold in the snow storm but the staff was nice and the room was comfortable. We loved the pool and hot tub.Genuine Expedia guest review
Response by Hampton Inn & Suites Cleveland-Beachwood Hello Frances! Thank you for taking the time to review our hotel! We truly appreciate all of your wonderful comments. I am so glad that you enjoyed your stay with us. I apologize for the entryway upon your arrival . With all of the snow we have gotten, it is tough to keep up with the salt that is brought in! I well talk with my staff about making sure the are keeping up with the mopping. I hope that this won't deter you from staying with us in the future. Thanks again for the review! Sincerely, Abbey Laird Assistant General Manager
"Nicest Hampton Inn to date"
Went for weekend. Lobby was cold but it was crazy cold outside.Beds were comfortable.Staff very helpful to find local restaurants and attractions.Snow removal was not the greatest but under the circumstances it was understandable.Close to everything..Love Hampton inns. We don't stay anywhere else if we can help it.Genuine Expedia guest review
"Comfortable and worth the money!!!!"
This is the 2nd time we have stayed in this hotel. It is clean and comfortable. Easy access off I-271. Close to restaurants and shopping. Staff were pleasant both at check-in and out! Complimentary cookies!!!!! Breakfast was included and had everything you needed both hot and cold! Definitely will stay here again when we are in the Cleveland area!Genuine Expedia guest review
One of the best hotels I've stayed in. Everything was super clean. Staff was well informed about operation and very helpful with any question.Genuine Hotels.com guest review
Great staffGenuine Hotels.com guest review
This Hampton is exceptionally well maintained, lovely decor and great location.Genuine Hotels.com guest review
Overall my experience with the Hampton Inn was good. The staff is excellent and the proce is right. My only complaint is that there was a foul odor on the fifth floor- it smelled like mildew.Genuine Expedia guest review
"Wonderful place to stay with a family!"
My family had a fantastic stay at this Hampton. The room was very clean when we arrived and was stocked with everything we needed for a comfortable, two-day stay. Housekeeping was quick to replenish everything on the second day, and even left larger bottles of shampoo, conditioner and soaps. Breakfast was delicious each morning - many options and the […] kind gentleman tending to the breakfast area gave my daughters fresh baked cookies every morning. He was so sweet and helpful. Front desk staff were helpful and professional. Pool area was clean and our family loved swimming each day. We would definitely book this hotel again the next time we're in Cleveland! Read moreGenuine Expedia guest review
The place was very nice it was clean and all the people that worked there were all so very nice.Genuine Hotels.com guest review
Very nice. Great location. Would certainly stay again!Genuine Hotels.com guest review
You definitely get what you pay for at this hotel. Great service, great rooms.Genuine Hotels.com guest review
GreatGenuine Hotels.com guest review
Great location and a very clean hotel. Nice hot breakfast and comfortable rooms. Will stay here whenever I am in Cleveland.Genuine Hotels.com guest review
"Quick stop in Cleveland"
Have stayed at this hotel several time and it's alwasy clean and staff is friendly. Easy location off the highway and since it's nestled in with multiple other hotels I'm comfortable in this hotel when traveling alone.Genuine Hotels.com guest review
"Comfortable and easy to get to"
The room was very well appointed, especially for business travelers, but it felt cramped. It was good we got a room with a second bed, because like most hotels, if you're carrying more than one wheeled tote and an overnight bag, there's not enough room to put luggage. I was going to give this hotel a 5 rating for cleanliness, but when I stepped into […] the shower in the morning, I noticed hairs adhered to the tub surround. There were also long hairs stuck to the hair dryer. I reported this to the woman at the front desk on our way out, and she seemed to pretend to care. Otherwise, the staff was friendly and helpful. They provided a good breakfast, and the ambiance was pleasant. Read moreGenuine Expedia guest review
"Very nice stay"
Good-looking room. Cozy bed. Decent breakfast. When I realized I had forgotten my makeup remover and looked down to see a complimentary pack on the counter, I knew I'd be back. It's the little things.Genuine Hotels.com guest review
"Just the Best"
Clean, friendly staff, breafast and all day beverages outstanding!Genuine Hotels.com guest review
"Beachwood Hampton Inn & Suites"
I've always like Hampton's, but this hotel tops the list. Beautiful decor, friendly staff, and great location. Would highly recommend to anyone planning to stay in the Cleveland area.Genuine Expedia guest review
Enjoyed the large room with a big bathroom, king bed and big screen TV, especially after staying in a BnB for a couple of nights. In-room fridge would be a nice addition, so I don't have to hit the ice machine twice a day. Enjoyed the free buffet breakfast with waffles and sausages and more.Genuine Hotels.com guest review
"Great location-close to highway and near shopping"
The hotel is very clean. Great breakfast. The employees are excellent. We were looking for a restaurant and could not find it. One of the night people at the desk, called the restaurant directly to find out its location-over the top in service!Genuine Hotels.com guest review
Response by Hampton Inn & Suites Cleveland-Beachwood Thank you for taking the time to review our hotel with regards to your recent stay at the Hampton Inn & Suites Cleveland/Beachwood. I can assure you each survey is read and distributed to the appropriate departments. We also realize you have a choice when traveling and want to be your first! We look forward to having you as a guest again when you return to the Beachwood area! Thank you!
"Great hotel close to entertainment and good food."
we enjoyed our stay very much, grandkids enjoyed the pool and we all enjoyed the free breakfast. Location was great and the decor was very pleasing, staff was friendly and helpful. Thanks for a memorable stay.Genuine Expedia guest review
Response by Hampton Inn & Suites Cleveland-Beachwood Thank you for taking the time to review our hotel with regards to your recent stay at the Hampton Inn & Suites Cleveland/Beachwood. I can assure you each survey is read and distributed to the appropriate departments. We also realize you have a choice when traveling and want to be your first! If I can be of further assistance, please do not hesitate to call or email. We look forward to having you as a guest again when you return to the Beachwood area! Thank you!
My family and stayed there on a recent trip for a wedding in Cleveland, and I would recommend this hotel to any and everyone for comfort, price, and amenities.Genuine Hotels.com guest review
"Convenience to highway, shops, downtown Cleveland."
I enjoyed my stay at the Hampton Inn and Suites and would recommend it to others. The front staff was very helpful when I needed directions around town. I liked the variety of foods offered at breakfast including waffles, hot oatmeal and cold cereals,muffins, fresh fruit and juices,yogurt, and egg dishes. The exercise room, while small, was well equipped. […] Overall, the hotel was quiet and clean. Read moreGenuine Expedia guest review
The stay was amazing the hotel was hard to find!! Should post more signs or some sort of sign to direct to hotel but once you get there it is amazing! Best place anyone can stay at!!! I would recommend it to everyone!!Genuine Hotels.com guest review
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