"Comfortable and easy to get to"
The room was very well appointed, especially for business travelers, but it felt cramped. It was good we got a room with a second bed, because like most hotels, if you're carrying more than one wheeled tote and an overnight bag, there's not enough room to put luggage. I was going to give this hotel a 5 rating for cleanliness, but when I stepped into […] the shower in the morning, I noticed hairs adhered to the tub surround. There were also long hairs stuck to the hair dryer. I reported this to the woman at the front desk on our way out, and she seemed to pretend to care. Otherwise, the staff was friendly and helpful. They provided a good breakfast, and the ambiance was pleasant. Read moreGenuine Expedia guest review
"Very nice stay"
Good-looking room. Cozy bed. Decent breakfast. When I realized I had forgotten my makeup remover and looked down to see a complimentary pack on the counter, I knew I'd be back. It's the little things.Genuine Hotels.com guest review
"Just the Best"
Clean, friendly staff, breafast and all day beverages outstanding!Genuine Hotels.com guest review
"Beachwood Hampton Inn & Suites"
I've always like Hampton's, but this hotel tops the list. Beautiful decor, friendly staff, and great location. Would highly recommend to anyone planning to stay in the Cleveland area.Genuine Expedia guest review
Enjoyed the large room with a big bathroom, king bed and big screen TV, especially after staying in a BnB for a couple of nights. In-room fridge would be a nice addition, so I don't have to hit the ice machine twice a day. Enjoyed the free buffet breakfast with waffles and sausages and more.Genuine Hotels.com guest review
"Great location-close to highway and near shopping"
The hotel is very clean. Great breakfast. The employees are excellent. We were looking for a restaurant and could not find it. One of the night people at the desk, called the restaurant directly to find out its location-over the top in service!Genuine Hotels.com guest review
Response by Hampton Inn & Suites Cleveland-Beachwood Thank you for taking the time to review our hotel with regards to your recent stay at the Hampton Inn & Suites Cleveland/Beachwood. I can assure you each survey is read and distributed to the appropriate departments. We also realize you have a choice when traveling and want to be your first! We look forward to having you as a guest again when you return to the Beachwood area! Thank you!
"Great hotel close to entertainment and good food."
we enjoyed our stay very much, grandkids enjoyed the pool and we all enjoyed the free breakfast. Location was great and the decor was very pleasing, staff was friendly and helpful. Thanks for a memorable stay.Genuine Expedia guest review
Response by Hampton Inn & Suites Cleveland-Beachwood Thank you for taking the time to review our hotel with regards to your recent stay at the Hampton Inn & Suites Cleveland/Beachwood. I can assure you each survey is read and distributed to the appropriate departments. We also realize you have a choice when traveling and want to be your first! If I can be of further assistance, please do not hesitate to call or email. We look forward to having you as a guest again when you return to the Beachwood area! Thank you!
My family and stayed there on a recent trip for a wedding in Cleveland, and I would recommend this hotel to any and everyone for comfort, price, and amenities.Genuine Hotels.com guest review
"Convenience to highway, shops, downtown Cleveland."
I enjoyed my stay at the Hampton Inn and Suites and would recommend it to others. The front staff was very helpful when I needed directions around town. I liked the variety of foods offered at breakfast including waffles, hot oatmeal and cold cereals,muffins, fresh fruit and juices,yogurt, and egg dishes. The exercise room, while small, was well equipped. […] Overall, the hotel was quiet and clean. Read moreGenuine Expedia guest review
The stay was amazing the hotel was hard to find!! Should post more signs or some sort of sign to direct to hotel but once you get there it is amazing! Best place anyone can stay at!!! I would recommend it to everyone!!Genuine Hotels.com guest review
"Great location for East Cleveland"
Couldn't have been betterGenuine Hotels.com guest review
"Very nice overnight Stay. Above expectations."
Our family stayed here as an overnight stay on our way to Niagara Falls from Chicago. Getting to it was my only negative aspect. Being from out of the area, it was a bit off the beaten path. The hotel, itself, was spectacular for an overnight stay. Can't comment on the "extras", like the pool, fitness center, etc, as we didn't use them. Breakfast was […] what I always expect from Hampton Inn's...GREAT. Front desk was VERY helpful and friendly. Was only about 20 minutes from the R&R HOF, which we stopped by before we left. TONS of food options around the hotel as well for dinner. Read moreGenuine Hotels.com guest review
"Great for family or businessth"
The hotel was spotless and staff were super friendly and sweet to our kids. We really enjoyed the pool.Genuine Hotels.com guest review
Response by Hampton Inn & Suites Cleveland-Beachwood Hi Laura! Thank you for your wonderful review of our hotel! We are always striving to be the best, but improve wherever we can. I am so happy to hear that my staff treated you and your family so great! They all work so hard to make every guest happy before they leave our hotel, and it sounds like they achieved that goal! Thank you again for your review, and we hope your travels bring you to the Beachwood area again soon. Sincerely, Abbey Laird Assistant General Manager Hampton Inn & Suites Beachwood
I really enjoyed my stay at the Hampton Inn. The bed was very fresh and clean. I would recommend this hotel to my friends and family.Genuine Expedia guest review
Response by Hampton Inn & Suites Cleveland-Beachwood Thank you for your wonderful review! We are always striving to be the best, and with your comments we are even closer to achieving our goal! I am so happy you enjoyed our beds in the room! Thank you for recommending our hotel, we truly appreciate it. I look forward to your future travels with us. Sincerely, Abbey Laird Assistant General Manager Hampton Inn & Suites Beachwood
"Disappointed given all the hype."
Not what the other reviewers claimed it would be. The pool deck in particular was a disaster. Littered with wet towels on the deck and garbage on the tables. Even after we alerted the front desk that there were no clean towels, no one came to check on the conditions in the hour plus we were there.Genuine Hotels.com guest review
Response by Hampton Inn & Suites Cleveland-Beachwood Thank you for taking the time to review our hotel. I was sad to hear that you did not have a good experience during your stay with us. It is our goal to make sure each and every guest is happy before they walk out our front doors, and I apologize that we fell short. I have talked with my staff about making sure all of our public areas always look presentable. I hope that this will not deter you from staying with us in the future. Sincerely, Abbey Laird Assistant General Manager Hampton Inn & Suites Beachwood
"Clean, comfy and convenient."
Everything was perfect.Genuine Hotels.com guest review
Response by Hampton Inn & Suites Cleveland-Beachwood Thank you for taking the time to review our hotel! We truly appreciate your wonderful comments! I hope your travels will bring you to the Beachwood area soon, we would love to have you back! Thanks again. Sincerely, Abbey Laird Assistant General Manager Hampton Inn & Suites Beachwood
"CLOSE TO TO CLEVELAND CLINIC"
Very comfortable accommodations and great breakfasts. Many great eating options near the motel.Genuine Hotels.com guest review
"Reservation system needs attention."
LOVE IT ! Just wish I could have stayed an extra day. Desk said they were fully booked even though rooms were available online :(Genuine Expedia guest review
Response by Hampton Inn & Suites Cleveland-Beachwood Hello MB! Thank you so much for reviewing our hotel! I hope that your future travels will bring you to Beachwood so you can have yet another great experience with us. I do apologize for the inconsistency with reservations. I am not sure what day you stayed with us, but if it was during the week, we do sell out due to business travel. Thank you again for reviewing our hotel, and I look forward to your next stay with us! Sincerely, Abbey Laird Assistant General Manager
"Very good ,and breakfast in the morning best idea"
I have a great time at the hotel , clean , and good guest service, I will make Hampton INN my hotel on my next visit to Cleveland.Genuine Expedia guest review
Response by Hampton Inn & Suites Cleveland-Beachwood Hi Pusey50! Thank you so much for your kind review! We truly appreciate you taking the time out of your busy day to let others know about your travels to our hotel. Our breakfast is one of our best features of our hotel, and we love it as well! I am glad that you enjoyed yourself during your stay with us, and I look forward to your next visit to our hotel! Thank you again. Sincerely, Abbey Laird Assistant General Manager
"Very nice hotel!"
Very nice, clean and comfortable! Would highly recommend for proximity to Case Western Reserve University without getting into terrible traffic. close to the interstate but not noisy.Genuine Expedia guest review
Response by Hampton Inn & Suites Cleveland-Beachwood Hi Betsy! Thank you so much for the great review! We love to hear feedback from our guests! I am so happy to hear that you enjoyed yours stay and the room was comfortable for you. We want our hotel to be a home away from home for our guests, and I am glad we were able to do that for you. I have to agree that we are in a great location, very close to a lot of great schools, restaurants and shopping. I hope your future travels bring you to the Beachwood area. Thanks again! Abbey Laird Assistant General Manager Hampton Inn & Suites Beachwood
"The Best in Beachwood"
I travel to Cleveland often, and I've tried other hotels in the area. This really is the best--both in value and comfort. It's great for tired travelers who role in about dinnertime, because th Bahama Breeze is just across the parking lot. Wasabi is also very close.Genuine Expedia guest review
Response by Hampton Inn & Suites Cleveland-Beachwood Hello Phantom! Thank you so much for your fantastic review of our hotel! It is comments like yours that remind me of why I love my job! We truly appreciate your loyalty to our hotel and we hope that we can continue to provide excellent customer service. We hope to see you back at our hotel soon! Thanks again. Sincerely, Abbey Laird Assistant General Manager Hampton Inn & Suites Beachwood
"Nice place at reasonable rate"
Nice place at reasonable rate - I don't have anything more to stay because we were only there overnight. We checked in late and left early.Genuine Expedia guest review
Response by Hampton Inn & Suites Cleveland-Beachwood Hello! Thank you so much for reviewing our hotel even though you were only here for a short time! We appreicate all comments and reviews from our guests. I hope that the next time your travels bring you to Beachwood, you'll stay with us again, and hopefully get to enjoy all of the amenities that we offer! Thanks again! Sincerely, Abbey Laird Assistant General Manager Hampton Inn & Suites Beachwood
"Nice hotel but lacking in amenities."
Expensive for the location and for what it had to offer. Too noisy in the hallway.Genuine Expedia guest review
"Use your 'do not disturb sign'"
Maid service knocked on our door 3 times before 10 am. I was not offered a receipt upon checkout. The room was very nice.Genuine Hotels.com guest review
Response by Hampton Inn & Suites Cleveland-Beachwood Hi Dina! Thank you so much for taking the time to review our hotel! We love to hear feedback from our guests, that way we can improve on anything we need to. I apologize that you were disturbed multiple times by the knocking at your door. It is never our intention to make our guest's feel uncomfortable, and I hope that we can make it up to you! I will talk to our housekeeping department about this situation so it does not happen again. I hope to see you in the future for your upcoming travels to the Beachwood area. Thank you again for completely a review about our hotel! Sincerely, Abbey Laird Assistant General Manager Hampton Inn & Suites Beachwood
Nice clean hotel. Room was a bit small but it was manageable. Pool was a very comfortable temp and good size. Only thing that was a bit disappointing was that there was a bunch of kids staying, and on Sat n Sunday you couldn't take advantage of the breakfast. We literally sat there for 45 min waiting for the kids to step away from the waffle maker so […] we could make one for our kids. Maybe hotel staff could suggest to the parents that there are other guest that want to use it, and they should limit how many they can make at one time. ( one kid made 3 right in a row Read moreGenuine Hotels.com guest review
Response by Hampton Inn & Suites Cleveland-Beachwood Thank you for writing a review about your recent stay with us! I am so sorry that you did not have the best experience at our hotel. Our weekends are usually very busy with leisure guests, so our breakfast area does get a little busy at times. Normally my staff is doing their best to eliminate this from happening. I will talk with my breakfast staff about this situation and fix it for next time. I hope that you can give us a second chance because we would love to show you what we are truly about! I am happy to hear you were able to enjoy our pool! That is my favorite part of our hotel, so I am always happy to hear good things about it from our guests. Thank you again for taking the time to review our hotel! Sincerely, Abbey Laird Assistant General Manager Hampton Inn & Suites Cleveland/Beachwood
"The Best in the Cleveland area"
The best Hotel that I've stayed in. I just started to travel to Cleveland on a bi-weekly basis, and stayed at a couple of local hotels that are not as great as this one. However the breakfast was less appealing, but the coffee was great!Genuine Hotels.com guest review
Response by Hampton Inn & Suites Cleveland-Beachwood Thank you so much for your wonderful review! It makes me so happy to hear you enjoyed your stay with us, and you will return for your upcoming travels. I am disappointed that you did not have a good experience with our breakfast. Please feel free to contact me so we can further discuss this and improve in any way that we can. Thank you again for taking the time to review our hotel. I look forward to your future travels! Thank you, Abbey Laird Assistant General Manager Hampton Inn & Suites Cleveland/Beachwood
Everything about this hotel is perfect, except for ONE desk guy.Genuine Expedia guest review
We had a wonderful stay! the front desk staff were always friendly,welcoming and lovely. All staff were very accommodating. The facility was very, very clean. The work out room was great - really terrific equipment! We did not get to the pool - we were too busy - but it looked very clean and nice. Our only thought was that we wished that the breakfast […] would have lasted until 10:30am or 11am on Sunday. Other than that we loved this hotel. Read moreGenuine Expedia guest review
Response by Hampton Inn & Suites Cleveland-Beachwood Thank you so much for your wonderful review! We truly appreciate you taking the time out of your busy day to rate and review our hotel! We strive to make our hotel a home away from home for our guests, and I am so glad you were comfortable during your stay. I hope that you were still able to enjoy our wonderful spread for breakfast! We hope you'll be back to the Beachwood area, we would love it if you came back to stay with us again. Thank you again for your wonderful comments! We look forward to seeing you in the future! Thank you, Abbey Laird Assistant General Manager Hampton Inn & Suites Cleveland/Beachwood
The check-in process was very smooth. The room was nice and clean. The staff was kind. I found it to be odd that the microwave was not in a kitchen type area, but right at the front desk. I didn't care for that. I would definitely stay there again.Genuine Hotels.com guest review
Very nice hotel. Everyone who works there was very friendly and courteous. Breakfast had something for everyone. Nice variety. Would definitely recommend this hotel and would go back.Genuine Hotels.com guest review
I enjoyed everyone there! The fragrance when you enter the hotel was wonderful! The host was kind and sweet! Great surrounding restaurants and mall! A must stay!Genuine Hotels.com guest review
"Home Away From Home"
Wherever we travel in the U.S. we look for a Hampton Inn to stop at. We have never been disappointed. The standards are high, and we are assured that all the amenities are available. Each one is similar enough in design that we feel very much "at home". It just takes the worry out of being on the road. And the breakfasts are superb.Genuine Expedia guest review
"Good Basic Hotel"
This hotel met all basic needs. The beds were comfortable, the rooms was clean and the hot breakfast buffet was delicious. However, luxurious, this wasn't. The bathroom had a tiny shower(really tiny), and a hairdryer that only operated if you held the "on" button down hard the whole time. Not a big deal, but my hand did start cramping after about 10 […] minutes. Also, after a shower, we had to wait about 10 minutes before we could put on make-up or dry our hair because there was no fan in the bathroom to defog the mirror. The hotel didn't have room service -- again, not a big deal, but we were there during a blizzard so it would have been helpful. Overall a good place to stay for a night or two. Read moreGenuine Expedia guest review
"New Years visit"
My stay went very nicely. The bed pillows were the only downfall. Too soft.Genuine Hotels.com guest review
"Even better than what we expected!"
Upon arrival we received cookies, which was a nice touch and started our trip off to a fun start. Our room was spotless. Very well kept and comfortable. The staff was so courteous and friendly, and made us feel welcome. The lobby is beautiful and stylishly decorated, and is a nice spot for the free breakfast from 6-10 am. It included sausage, eggs, […] waffles, bagels, muffins, oatmeal, yogurt, fruit, and beverages. We used the pool room, which is also very stylish and made us feel like we were in Florida. One of the best things was that when we got home, none of our clothes or luggage smelled! How rare is that. I would recommend this place to anyone. Very clean! Read moreGenuine Expedia guest review
Response by Hampton Inn & Suites Cleveland-Beachwood Thank you for taking the time to review our hotel! We love to hear what our guests are saying about us, this way we can make any improvements we may need too. We understand you have a choice when traveling, and we want to be your first! I am so glad you were able to enjoy our newly renovated lobby, and our pool area. We want our hotel to be a home away from home, and it sounds like we did just that for you and your family! We hope to see you back soon! Thank you again for reviewing our hotel. Sincerely, Abbey Laird Assistant General Manager Hampton Inn & Suites Cleveland/Beachwood
"Conveniently located to family"
We loved the room. It was large and clean with very comfortable beds. It even had a wet bar with a fridge. We will definitely stay here again.Genuine Hotels.com guest review
"Hampton beach wood"
King suite was old outdated No microwave or refrigerator antique furnitureGenuine Hotels.com guest review
Room was very nice, clean, comfortable. The location is convenient, and close to stores and restaurants. The staff was very friendly and helpful. The only complaint I have is we kept having trouble getting into our room and had to have both of our key cards reprogrammed several times, other than that is was a very comfortable and enjoyable stay, and […] we will stay there again. Read moreGenuine Hotels.com guest review
"pretty much what you pay for"
The service was very good. A very average hotel, but seemed right for the price paid.Genuine Hotels.com guest review
Thishotel was the nicest we have stayed in ..The breakfast was great!Genuine Hotels.com guest review
"Great family hotel"
The staff was awesome! It was very clean and the pool was awesome. The only disappointing part of the stay was the continental breakfast, there was no place to sit and enjoy way to many people at hotel could not get a coffee cup and by the time you got back up to your room everything was cold. But I would stay there again.Genuine Expedia guest review
The hotel staff was friendly and courteous. The continental breakfast was more of a full breakfast with just about every breakfast option you could think of! After staying at the Hampton Inn I don't think we could ever stay anywhere else.Genuine Hotels.com guest review
"very good experience!"
The staffs were very friendly. Excellent service. Good breakfast. Will stay again.Genuine Hotels.com guest review
The hotel was great. The breakfast seemed a little lower quality than before.Genuine Expedia guest review
We were more then pleased to see how nice the rooms were and the fitness center and pool area were also very nice. The breakfast was good and plenty of food out. Would recommend to anyoneGenuine Expedia guest review
My hotel room smelled slightly like smoke, even though they insisted it was a non-smoking room. Otherwise, I thought the hotel was great and my stay was wonderful.Genuine Expedia guest review
"Great service at a great price!"
The staff were always at our disposal, especially with recommendations and directions. They were extremely helpful and I would highly recommend this hotel. The breakfast is very good, and the hot elements differ daily. It is a fairly new building and is kept in immaculate shape.Genuine Expedia guest review
"Excellent Stay-Highly recommend"
The front desk was friendly and very helpful. The breakfast was great! Rooms were really nice. I would highly recommend this hotel. It was really nice.Genuine Hotels.com guest review
The room I got was not the room that I reserved on Hotels.com - the description was nothing like the room i got. The lady at the front desk the night we checked in was great - very patient and extremely helpful. I am not happy with hotels.com.Genuine Hotels.com guest review
We enjoyed our stay there. Close to some great restaurants as well. The pool was empty went we stayed so it was almost like having the whole place to ourselves!Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )