Ice machines not readily available on all floors; had to go one floor down to obtain iceGenuine Hotels.com guest review
The Snow King offers excellent accommodations and yet has a very personal feel to it. The room and restaurants were excellent and the service from all concerned was par excellence!Genuine Hotels.com guest review
"Very nice people"
I was about to rate this place as just okay when they first put our room right next to the noise elevator. I called and they moved me to another room. I am very grateful because all day they had conferences and people come and going at all hours using the elevator. The staff were friendly and even helped get a bee out of our room (there are no screens […] on the windows, so keep your windows shut, we had a bee in our room twice.) They kept our room clean and their towels are soooo soft! The sheets were soft too! I do have one other complaint, no DVD player in the room. I guess it’s not a big deal if you are just sleeping there. Over all it was a good stay, happy they moved our room and the softness of everything. Read moreGenuine Expedia guest review
"Overall good, lacks small touches"
Good: Hot tub!! :) Not-so-good: Flimsy plastic glasses for tea, coffee (The heat of the beverage burns the hand; glass glasses were apparently not available!); No notepad or pen in the room...; "DND" sign was missing and it took the front desk and housekeeping forever to have them replaced... Staff: Eric and Jacqueline at the Reception were exceptionally […] sweet, helping me and my father out with small requests like fixing a button to his favourite cap. Thank you!!! Read moreGenuine Expedia guest review
"Snow King stay"
Nicely remolded hotel, only issue was super low water pressure in our room, but they switched us rooms, and problem solved. Cozy place to stay while in Jackson.Genuine Hotels.com guest review
"Nice place to stay."
First time in Jackson. Would stay there again without a second thought.Genuine Expedia guest review
Really enjoyed this hotel. Got the deal of the century on expedia.com and was very happy with our room, hot tub, customer service etc...Genuine Expedia guest review
Loved it. Sheets were wonderful and the bed too.Genuine Hotels.com guest review
NiceGenuine Hotels.com guest review
It is a nice hotel with good amenities. The staff was helpful. The location is easy to access and the downtown area is within walking distanceGenuine Expedia guest review
"Annual visit to Jackson."
We loved our stay at the Snow King. If we can get the same rates next year, we will most likely stay longer. Thanks Snow King.Genuine Hotels.com guest review
"It's a resort"
The place is well maintained and well run.Genuine Hotels.com guest review
The king size bed needs to be replaced it sagged in the middle and killed my backGenuine Expedia guest review
"Clean with a good view, but lacking amenities"
The most basic room we stayed in didn't have a fridge or a microwave which made a multiple-day stay awkward. Otherwise our stay was comfortable and clean. The beds were amazingly comfy, and the view of the mountains was great.Genuine Expedia guest review
"I keep coming back. . . ."
Nice hotel with great views and access to the mountain. Hotel employees were not found to be very informed and service in the dining room was not what I would have expected. The employees acted like they really didn't want to be there.Genuine Expedia guest review
I was apprehensive based on earlier reviews but jumped on a killer "mobile only deal." Looks like this place cleaned up its act. The atmosphere and service was equivalent to any 4-star place -- free shuttle service and courteous bell hops, Sarah at the bar, pretty nice menu, beautiful high ceilings in the lobby/restaurant. Don't worry too much about […] the location. Yes the Snow King is at the end of the START Yellow Line, but it's very punctual, and the extra 20 minutes versus staying in Teton Village is WELL worth the money saved. Read moreGenuine Hotels.com guest review
Bathroom door wouldn't shut, toilet wouldn't flush. Barely any water coming out of bathroom sink and shower.Genuine Expedia guest review
Thank you for the great stay.Genuine Hotels.com guest review
I hadn't been in the newly remodeled Snow King, so I gave it a try for a weekend staycation. The hotel is a total turn around. A modern updated room, Hayden's Post the restaurant has a great view, great design, and pretty good food for the money especially. All of the staff was really friendly, which is a huge part of any stay. Good job Snow King.Genuine Hotels.com guest review
"Short and sweet."
I thought everything was very nice. We pulled in at midnight and the hostest was very pleasant and helpful. We got a cheaper rate from expedia which without we probably wouldn't have stayed at this hotel. My only gripe would probably be noise levels- we could pretty easily hear our neighbors and passerby's.Genuine Expedia guest review
"nice mountain town hotel"
The hotel provided a nice view of Snow King Ski Resort. The rooms and beds were comfortable. The outdoor spa worked well and was close to an outdoor pool so you could jump right in....which was very refreshing! The restaurant staff were friendly and helpful. Great buy for Jackson Hole.Genuine Expedia guest review
Everything was great except for the quality of hotel service. The front desk seemed annoyed that we were checking in and that they had to work. The girl who gave us our room keys did not activate the cards so we hauled all of our luggage up to our room only to find that we needed to go back downstairs to have our keys fixed. She did not apologize. Our […] room was clean and comfortable. Read moreGenuine Hotels.com guest review
"The hot tub & pool too far away from condos"
I loved the space the condo provided, and we could park very close to our unit. But, the pool and hot tub (restaurant, gym, etc.) were over at the hotel. Too far to walk on a cold, snowy night. We had to drive over, so, it wasn't as convenient as we would have liked.Genuine Expedia guest review
"Great, newly renovated hotel"
Beautiful room, nice interior, good facilities including hot tub and fitness area, cool new bar.Genuine Expedia guest review
"Slope side Jackson. But not Jackson hole"
Great hotel with really nice hot tub. Super comfy bed. The only complaint is both elevators seem to have had a fight with a sheet metal worker. They work fine just I think some people used there ski poles on it. The pub inside is great as is the fire. The staff are great aswell.Genuine Expedia guest review
"Best vacation here"
We enjoyed this hotel so much. The staff was friendly, helpful and knowledgeable. The room was cozy and clean. Great view. The food at the restaurant was always delicious. Free shuttle bus to and from the airport. Free bus service downtown. Clean, beautiful and western hotel. Skiing and lessons right there. Tubing and ice skating within walking distance. […] Excellent resort! Can't wait to go back Read moreGenuine Expedia guest review
"Great hotel for snow activities!"
We decided to head to Jackson Hole on a whim, driving across the state. On the way, I looked for a hotel- it was the day before Valentine's Day, so I looked at booking two nights or just one. Expedia gave us a AMAZING deal for one night. We didn't realize it would literally be on the slopes- we expected a nice place in the middle of town. If you like […] skiing, this was a great place to be! Read moreGenuine Expedia guest review
"great location at local ski hill"
This hotel was great for a ski vacation. Hotel was just remodeled and looks great. Minutes away from downtown area with dining and shopping. 20 minutes from Jacksonhole Ski and Teton Village. The walls were a little thin, so you could hear people in the hallways, but it stays pretty quiet during the night. Also the bed was a little too stiff for my […] personal liking. Despite these few things, we would like to stay here again. Read moreGenuine Hotels.com guest review
Staff is very friendly. Very convenient to Snow King Mtn and the hockey rink. Hotttub is great. Water temperature a little unsteady in the shower and the fan heaters in the room are very noisy. Very attractive hotel, great restaurant/bar. Convenient shuttle to airport and Grand Targhee Mtn. Would stay there again.Genuine Hotels.com guest review
The rooms were nice with everything you would expect, the only downfall to the snow king is that the sound carries from room to room. My next door neighbours had very sqeeky taps and it sounded as though they were in my bathroom it was so loud. I would stay there again though if I was travelling to that locationGenuine Hotels.com guest review
"Great value for ski trip!"
I was pleasantly surprised by the quality of the Snow King. It was easy to find and located steps from the chair lifts at Snow King Resort. The room was spacious and the bed super comfortable. We had a room on the main level right next to the front entry and I was worried that there would be a lot of noise from people driving in. We weren't bothered […] by noise at all. The hallway was pretty loud though so next time I will ask for a room away from the lobby. We dined in the restaurant twice and both times the quality was fantastic. I highly suggest the burger :) Stay away from the pool and hot tub for apres ski because they are PACKED, but any other time of day it was nice. I wish the pool opened a little earlier than 10:00 AM. The free shuttle to town was convenient and on time. We used it quite a bit when we were in Jackson. Read moreGenuine Expedia guest review
"Snow King Condos"
Excellent Room. Lots of space. Very Clean.Genuine Hotels.com guest review
"MUCH better since the remodel"
The hotel was remodeled in 2013. It used to be pretty dumpy but is at the base of the smaller ski mountain (Snow King) in Jackson Hole where a lot of ski races are held (which I why I go there instead of Jackson Hole Resort). It had gotten so bad, I wouldn't stay there anymore but I was pleasantly impressed with it now. It's certainly not a luxury resort, […] but it doesn't cost much, especially for Jackson. It was clean, quiet, and comfortable. Getting you luggage from the front desk to your room can be a chore. There are steps connecting different parts of the hotel and the "ramps" they have put in to help you get up them are totally inadequate. There was not a refrigerator or microwave in my room. For the money, I don't think you can find anything close it in downtown Jackson. To get the same level of comfort and the few things missing above, it will cost you an easy $100 more a night elsewhere in Jackson. Read moreGenuine Expedia guest review
Our room was a lovely room directly next to and behind the elevator. Nothing says comfort like listening to an elevator all night long. I believe it was because we used expedia to book, not expedias fault, the hotels? Entirely to expensive for what we received.Genuine Expedia guest review
"Nice place to stay in Jackson"
When we first arrived, the room was not what we expected for size, but the hotel staff quickly corrected it and made it easy for us to move into a different, larger room with 2 beds. The place is totally remodeled and very nice throughout. One negative on the room comfort is the noise and hot / cold wind from the heater in the room. We turned it off […] completely at night to reduce the noise and intermittent air blowing directly in your face, though it still cycled on a few times at night for some reason. There was also some issue with the locks and we had to get our key changed a couple of times. Both times the staff was quick and accommodating. Read moreGenuine Expedia guest review
"Couple with small children"
Stayed last minute on an unexpected overnight, picked this hotel because it appeared cleaner or maybe just newly updated compared to other options. This hotel did have nice clean rooms, Friendly staff, pool could have been warmer, but overall a good stay. *FYI* Room deposit may take up to a week to return....wasn't expecting that, which did leave us […] in a bind. Next time we will be better prepared:) Read moreGenuine Expedia guest review
"Excellent choice for the price!"
We were apprehensive about the mixed reviews, but couldn't have been happier with our stay. The room was gorgeous, complimentary shuttles to the airport and ski resort were timely and perfect, and the hotel was close enough to walk to. Loved our stay.Genuine Expedia guest review
"Mixed up reservation"
After driving 8hrs with my wife & 6yr old daughter we arrived at Snow King only to find out my reservation was not for the correct date & had already passed. I must've selected the wrong date or something. Steve at the front desk said no problem call expedia & tell them what happened & we'll honor the expired reservation at no additional charge. Once […] I called expedia they called the hotel to confirm & we went back in to get our room. Not only did Steve save us the cost of having to pay for new nights he gave us a room with an awesome view cause he said he didn't want it to be any more stressful. Thanks for making a bad start end with an awesome weekend Read moreGenuine Expedia guest review
"Next door to ski resort"
Common areas are open space with high windows allowing to see the beautiful mountain views. Great wood burning fireplace in sitting area next to lobby. Hallways are wide. Rooms are a good size. Overall feeling: spaciousGenuine Hotels.com guest review
"Guests are not their priority."
I stayed there with a group of friends. Several had problems with the heat in their rooms and turned it off at night (Loud noise of the fan and thermostat not working properly) because it was not fixed by hotel staff. Not pleasant when it is zero degrees outside. Then one day someone from the hotel left my door open probably while cleaning. I only found […] out after returning late at night. My belongings had been searched and money was missing. After reporting the incident to the front desk twice and asking for the manager I still have not heard back. Not even an apology!!! Read moreGenuine Expedia guest review
"Close to slopes and town"
Nice restaurant... Friendly staff. Woke up one morning 1/17/14 to no hot water, restored by afternoon. That was the only discomfort. Beautiful location. Overall nice place to stayGenuine Expedia guest review
"Snow King - we will go again!"
Just cannot say enough about this place. Great hotel right next to Snow King mountain. Just a walk away from downtown Jackson Hole. Don't even need to rent a car - free shuttle bus to town and cheap shuttle to Teton Village. Great views. Great staff. Very reasonably priced and very clean. We WILL be coming again!!!!!Genuine Expedia guest review
"Great staff and transportation."
Very nice staff and great shuttle from and to airport and mountain.Genuine Expedia guest review
"Nice Hotel close to skiing, and town"
Stayed 3 nights. Went snowmobiling and riding around to look for wild life which was great. This was my 5th trip to Jackson Hole. Seen the most wild life this trip than all others put together. Stayed at Snow King before the renovation. Was not near as nice as it is now.Genuine Expedia guest review
We rented a 3 bedroom condo for 5 people. While we had plenty of room we were only able to take ONE warm shower there was mold around the tub, the roof had spots where the paint was bubbling and crumbling off, and there were burn marks in the kitchen on the counter and the floor. The staff was helpful and we did receive a partial refund.Genuine Expedia guest review
Nice room, nice amenities. Nice bar area upstairs. Hot tub was nice and toasty! Heater was loud all night in the room. Check-in staff was less than helpful. Seemed like it was too much effort to help us.Genuine Expedia guest review
The walls in this hotel are paper thin. If you want a good nights rest your at the mercy of your neighbors. Location was great and had wonderful views. Rooms were average nothing great nothing terrible. Service in the hotel restaurant and bar is absolutely terrible. There service is slow if your acknowledged at all. Employees would rather talk to eachother […] behind the bar or in the backroom. This poor service happened twice before I completely gave up on them. Read moreGenuine Hotels.com guest review
"Snow King "Grandview" Condos Are Superb"
We stayed in a 3 bedroom 3.5 bath fully equipped full floor unit in the Snow King Grandview Condos. The unit was relatively new, beautifully appointed and well maintained. We couldn't have asked for a better place to stay. The Lodge has a restaurant where we had a fixed-price Christmas dinner, which was delicious. They have a lovely pool, hot tub and […] nearby activities. The area has skiing, but it's mostly black diamond. For more diverse skiing, it's a bit of a drive but there is a local bus for just $3 per trip to take you there. In all, this is a lovely place to stay, winter or summer. Read moreGenuine Hotels.com guest review
"Great location in Jackson Hole Wyoming"
We have stayed here winter and summer for the past 10 years. The hotel has recently gone through upgrades and is even better than before.Genuine Expedia guest review
"Nice and renovated right on the slopes."
Snow King offers the best of Jackson, close to skiing with shuttle service to downtown and other activities around Jackson. Rooms are newly renovated, clean and most have small balconies to enjoy the scenery from.Genuine Expedia guest review
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