"Way over priced"
I expected something really special considering the cost of a room. The hotel was not what I was expecting at all. Food was expensive and average at best. Luke warm food; glasses spotty and cloudy and dust motes were plentiful. Dining room staff was a bright spot...friendly and helpful; front desk staff was average..did not offer much in the way of […] interaction like looking at the customer when speaking. One of the windows in our room was clouded over and needed to be cleaned or replaced. Left there knowing I would not recommend the hotel. Read moreGenuine Hotels.com guest review
"$340 for what?"
WAY OVER PRICED!! my room was the cheap one. The room was nice but nothing special. Too far to walk to town for old people. $340 and no comp breakfast!!!!Genuine Hotels.com guest review
"it works fir the area"
very family oriented and nice.Genuine Hotels.com guest review
"Very nice hotel. The views were beautiful."
Only spent one night, but we had a very nice time. There are activities at the hotel such as putt putt golf, a trampoline, etc. (for a fee). The pool is outside and not heated, but there is a hot tub, which is heated.Genuine Expedia guest review
Thought I was getting hotel. Expedia booked dated condo.Genuine Expedia guest review
Great location, very clean, friendly staff, and cozy beds!😄Genuine Expedia guest review
"Snow King could have been better, a lot better"
I was treated as an expidia customer not a hotel customer. They gave me a room next to the HVAC for the whole building. It sounded like an airplane taking off, very loud. I did not sleep the first night at all. They finally moved me to yet another room in the back of the hotel. My room was very dated and in the very back of the hotel. They kept saying; […] you went through a third party so we can't put you in certain rooms. I felt I paid out the nose for a second rate room. Read moreGenuine Hotels.com guest review
"Nice luxury hotel at decent price"
Hotel was very nice. Great location. Friendly helpful staff. Breakfast in the diningroom was good, with good service. My only complaint was that we could not open the window more than a few inches. We were told it was a safety issue. We had to use the air conditioning all the time which was noisy.Genuine Hotels.com guest review
"Nice hotel in winter I'm sure. Next to the slope."
At $400 a night I was expecting a little more dazzle No ice on our floor. The staff was great though at the desk. Waiter at restaurant was not good Front desk staff great! ESP the young woman who provided extra assistance with flight needs. She was from Wisconsin Very professional !Genuine Expedia guest review
Extremely expensive condos without ACGenuine Hotels.com guest review
Excellent ending of the trip to Yellowstone, arriving the hotel late, splendid lobbyGenuine Expedia guest review
"Every one was confused there"
We arrived late and they gave us a townhouse and we booked a condo We were lost inside the road of hotel becauae they did not have light in the street The townhouses have 2 or 3 diferents numbers and you can not differenciate which one was the real number. The townhose only had one fan and two bedrooms we called before arrive 4 times in order to consider […] the house without stairs and that no happened No recomendable! Read moreGenuine Expedia guest review
"Condo close to Jackson with ready to please staff"
We stayed in a 3BR snow king condo. The beds were comfortable and the condo clean. Upon arrival there was not a comforter on one of the beds, but when I called they brought a freshly laundered one promptly. The condo provided the amenities needed. However, there was no a/c. So I recommend not staying here during the summer. It did not cool overnight. […] Also, the carpet is worn and stained. The tables were quite noticeably used. Overall, it was adequate for our needs and if there had been a/c we would have been happier with our stay. Read moreGenuine Expedia guest review
"Overpriced and dirty disappointment"
I spent over $500 on this condo and expected to see at least $500 worth of hotel. I was greatly disappointed: Everything was outdated. I didn't want to take my shoes off because the carpet was dirty and old. There was a pair of dirty underwear behind one of the 4 bathrooms in the condo, and it was clear from the condition of the toilet that the bathroom […] hadn't been cleaned at all. The linens were stained. The basement-bedroom was near a water heater that sounded like a deluge was coming every time someone ran water upstairs and it sounded like a singing toilet all night long, making it impossible to sleep. One of the other bathroom doors was crooked and wouldn't close at all. The main hotel lobby looked promising, but this condo was disgusting. And the "view" was of dumpsters and power lines. Read moreGenuine Expedia guest review
"Service staff in restaurants well undertrained."
The service staff in the restaurant were well undertrained, inattentive and flat out unprofessional servers. Very disappointing for a restaurant at a resort that is attempting to claim a high standard. My family was very disappointed in the restaurant. Food was delicious, servers need basic training on how to even address patrons. It seems like nothing […] a few hours of thorough training could not resolve. Read moreGenuine Expedia guest review
Great hotel in a beautiful town! Loved the decor, cleanliness and comfort! Would recommend to anyone!Genuine Hotels.com guest review
"Horrible customer service"
I booked wrong day and when I showed up a day early they would not move me date because I had booked through hotels.com. If I had booked directly with them they said it would have been no problem.Genuine Hotels.com guest review
Best value for the money. The Hotel is gorgeous, modern log house style, contemporary and clean. The view from our room was great, we had direct view of the Grand Teton. Close to Jackson Hole attractions, they can arrange activities for the tourists. I would stay here again.Genuine Hotels.com guest review
"fix the AC unit"
Overall the hotel staff is nice and the location is good, price is too high for the room we had. If the room you get faces the back side of the hotel you'll sit outside on your patio and listen to the room AC unit (which you can shut off) then you'll be subject to the hotels massive AC unit 6 floors below ... totally ruins the experience. The large […] unit could have been fenced in, could have planted hedges around it both would reduce the noise. Then the AC unit in the room had a damaged squirrel cage blower fan (yes I'm an engineer and this was the result of my inspection 30 seconds with a flashlight) that was the noisiest AC unit I've ever heard. After telling the young boy working the desk, he assured me its normal and they are all like that... REALLY ? Also the exhaust fan in the bathroom didn't work. This is room 604. Read moreGenuine Hotels.com guest review
It was short, but very satisfactory.Genuine Hotels.com guest review
"Quiet, close to town square, comfortable, views"
Our room was clean and eveything we would have liked it to be. For us, the biggest advantage was the affordability available through Expedia. It made the difference. We were ready to stay at a lesser quality establishment, but were grateful that we were able to stay at Snow King. It is still difficult for me to pay for accomodations without knowing […] with certainty which property it is, but this worked out nicely for us! Read moreGenuine Expedia guest review
"Great spot for a short vacation in Jackson."
We had the perfect room looking at the mountains and an extra bonus was the fireworks at the park right below us. The shuttle made it very convenient to go into town.Genuine Expedia guest review
"Noisy but convenient"
The hotel was noisy. Avoid the rooms by the elevator and the ice maker. The restaurant had great food, but the service was slow and many of the staff didn't speak English well. In the end, I was accommodated.Genuine Expedia guest review
"WORST SERVICE EVER"
FOR SOME REASON EXPEDIA WOULDN'T ACCEPT THE MESSAGE I HAD TYPED. NO PROFANITY OR OTHER --- BUT IT WOULDN'T TAKE. JUST A WORD TO EVERYONE, PROPERTY WAS DECENT AT BEST --- SERVICE/STAFF WAS THE WORST I HAVE EVER BEEN EXPOSED TO AND I TRAVEL A LOT. LOTS OF CHOICES IN JACKSON HOLE --- SKIP THIS ONE.Genuine Expedia guest review
The restarunt was really expensive but the location was good. The shower heads were not great. But the beds were nice & comfortable. I had some phone charges from my room & we didn't use the phone because we all had cell phones. A manager took care of that for me upon checking out, so it was pretty good.Genuine Hotels.com guest review
"Great place to stay, Jackson Hole"
Clean, convenient and reasonable price.Genuine Hotels.com guest review
"Not what we expected"
Terrible staff. Terrible accommodations. Dirty room and unfriendly staff.Genuine Expedia guest review
"Nicely appointed updated rooms"
Our room (2 queens) was nicely furnished and looked recently updated. The hotel is nestled into the ski slope (the lift is literally steps from the front door). In the summer they offer "alpine slide", mini golf and bike rentals along with the pool and spa.Genuine Expedia guest review
I booked this room because it was a cheap option in Jackson Hole that I had found online. It was a full resort. Fantastic. There is an alpine slide, pool, hot tub, golf course, and full restaurant/bar on grounds. It is right next to the Snow King Recreation Center, where there is a park, horse back riding, and hiking trails. I was blown away by our […] room. We had a full kitchen, fully stocked with cook, bake, and eating ware. There was a fire place and a ton of wood piled on the porch. And it was the perfect get away for our honeymoon. It turned our road trip into an actual getaway because we decided to stay an extra night. Read moreGenuine Expedia guest review
"Nice hotel very pricey"
Stayed for one night on our way to Yellowstone. Town very touristy. Everything very expensiveGenuine Expedia guest review
Well located and should have been great. However, there were multiple maintenance issues and there was poor service.Genuine Hotels.com guest review
"Vacation in Jackson"
We had a great stay we also brought our dog and was surprised at the room, much nicer than most pet friendly hotels. The staff were very friendly.Genuine Expedia guest review
"Love this place"
I had one night with a 2 queen beds room with my family. It was very cozy, everything is in great condition. The room is very clean and it's of great value.Genuine Hotels.com guest review
"Nice hotel. Bus to downtown is convenient."
One night stop over. Did not experience hotel services.Genuine Expedia guest review
Nice hotel, a ten minute walk downtown, and there is a bus to and from the hotel twice an hour. Great for kids as there is a pool, alpine slide and other activities.Genuine Expedia guest review
Very pleasant. Great service. Will stay there againGenuine Hotels.com guest review
I asked for a room away from elevator because I was coming for my birthday. I was given the very first room off the lobby and the wrong room type. I was then moved 2 doors down. Air conditioner rattled all the first night. I called the next day and they fixed the rattle, but the air continuously ran. It literally would shut down for 2 seconds and then […] cycle back on. The Hayden's Post was a bad experience as well. Were not busy at all the first night but it took 15 minutes for a server to approach me. I asked for a medium burger, it came raw. The waitress even agreed. Sent it back. The 3rd night of my stay, I went to listen to live music and possibly eat. The hostess sent me to the bar to get a drink and told me to sit anywhere. I literally had 3 male waiters walk by me numerous times and never asked me if I needed a menu or a drink. I got up and left. Read moreGenuine Expedia guest review
"Cool place, good atmosphere"
We stayed here for one night in June, and it was a great time. The building is really cool, like a big lodge, but with luxury worked in. It's also a little ski resort, so it's on the edge of town, next to some hills. Easy to get in and out of. Really positive feel to the whole place.Genuine Hotels.com guest review
I was very disappointed in what $300.00 per night got us. Room 603 is a little larger than a broom closet, located right behind the elevator. We didn't have a sitting chair, microwave, or fridge. Could have spent a lot less money at a chain hotel and had a bigger, better equipped room for 4 people to stay in!!!!Genuine Expedia guest review
Great location. Convenient to downtown.Genuine Hotels.com guest review
I only had less than 12 hours at this resort so I cannot speak for the amenities, but the hotel staff was friendly and helpful, and the hotel was nicely decorated and clean. Any downside would be that there were several sets of 4-5 stairs between the check-in desk and the elevator, which meant dragging my luggage up the stairs. (There are very narrow […] and steep ramps that I suppose are for luggage, but apparently I was not coordinated enough to make that happen. However, there was a hotel employee that noticed I needed help and he quickly took my bags for me.) Overall, customer service and the comfort of this resort would more than make up for any small inconveniences. I would consider this resort again if back in the area. Read moreGenuine Hotels.com guest review
"Not for us"
First off expensive for a room without a fridge or a lock on the bathroom. Also no continental breakfast or even coffee in the morning. Horseback ride we paid for right outside the hotel were right under the snow chairs in the middle on construction all we heard were sirens. Hotel clean , the restaurant was very good. Pool area was wonderful. But cocktail […] waiters were missed. Read moreGenuine Expedia guest review
Great trip in early summer. Great location close to everythingGenuine Expedia guest review
"Weekend Stay in Jackson"
Great stay at Snow King last weekend! We go to Jackson regularly, but had not been here in years. They did a really nice job with their renovation and the resort looks great. Very comfy beds & soft sheets. Staff were very welcoming and helpful. Got a great price on Expedia, which is hard to find in Jackson! I would definitely go back! It's about a 10 […] minute walk into town, but no big deal and the Start Bus stops at the hotel if you don't want to walk. Read moreGenuine Expedia guest review
"OK room with an amazing restaurant attached"
We enjoyed our stay - the room was clean but rather simple for the price being paid. The are is fantastic and easy to get to. The real star of this Resort was the restaurant - Epic food.Genuine Hotels.com guest review
I went during the summer. The hotel was clean and nice, a little dated though. Nice outside pool and hot tub. Small fitness room, but nice. No complimentary breakfast. Right next to the alpine slide which is fun for kids. It wasn't too fast or scary. A close walk to the town square where there are lots of shops and restaurants.Genuine Expedia guest review
Staff provided exception service after a very traumatic travel day Highly recommend this hotel.Genuine Hotels.com guest review
Property was in very good condition but could use a little updating (decor) Little too far to walk to town but was a VERY short drive and ample, free parking was available in town. Staff was very accommodating. The fire pits out by the pool were great to sit around when the sun went down.Genuine Hotels.com guest review
"Excellent off-season deal"
We traveled through Wyoming and beyond with our two little ones. This place was a full blown house and was awesome. Right in Jackson and close to Teton.Genuine Hotels.com guest review
This property was recently redone and they did a great job of matching décor to the ambience of Jackson. Very comfortable bed, clean, and really friendly staff.Genuine Expedia guest review
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