"Overpriced "luxury" accomodations..."
Staff was rude, annoyed with our early arrival, did nothing to help us. Room was small, average, with minimal extras. Internet access was good, however.Genuine Expedia guest review
The hotel was located so nicely near the mountains. The room provided to us was wonderful, big, and a nice view from the balcony added to the attraction. well when we reached there they messed up the room assignment and gave us a room already occupied. we noticed that and called the front desk. as we were leaving, the occupant opened the door and we […] were all screaming in scare. well the hotel made everything alright, new room & all, and gave us breakfast vouchers. Apart from this mis-happening, the stay was wonderful. the food at the hotel restaurant was so good. The hotel is a good community member and they sponsored a 100 year celebration concert for the town of Jackson. we attended the concert and loved it. I will certainly recommend this hotel and would like to stay here again if we are in the town. The hotel is a little pricey but good things usually don't come that cheap. :-) One liner for the hotel - Please do include more details in your room description as to if they are equipped with amenities like microwave, fridge or not coz some people do look for these. Luckily we found them in room given to us. Read moreGenuine Hotels.com guest review
Everything about this hotel was above expectations. The room was exceptionally appointed, the staff helpful, and pleasant. The Restaurant had lovely views of the ski lift, and the food was wonderful. The pool area was a very nice place to read outside, and the gym had great equipment,. I even had a very relaxing massage! An overall great experience […] ! Read moreGenuine Expedia guest review
Just stayed overnight. Very helpful free airport shuttle, since airport is more than ten miles away.Genuine Expedia guest review
"Great place, smaller rooms"
Snow King is an absolutely wonderful place to stay. Let alone it's perfectly nestled spot at the base of the ski area, as well as it's premium location IN Jackson but just away from it's weekend hustle... Snow King has a wonderful pool, jacuzzi, spa, AND restaurant/bar in the delicious Hayden's Nest. The rooms are a little small in the south wing but […] overall ...stay here!!! Read moreGenuine Hotels.com guest review
"Nice Hotel in Jackson Hole"
I stayed for one night - it was a last minute reservation while coming from a day in the Tetons. It was the end of summer, so I can't comment on the winter activities or access; I grabbed a room here because it was great price for last minute. However, the place was very nice and clean, a contemporary lodge is best way to describe. I did eat in the […] restaurant which was good, but I didn't use any of the other amenities. It's only a couple minutes outside center of town driving and about 10 minutes walking - good location and I believe they have a shuttle. I would consider staying here again summer or winter. Read moreGenuine Hotels.com guest review
All in all very nice. The service was awesome , the food choices were kind of different. The issue was a very noisy air conditioner.Genuine Hotels.com guest review
The hotel is a bit out of the way. We were given poor directions from the hotel staff and had difficulties getting to our room & getting our luggage to our room. It seems the front lobby and the North lot are not connected (expect through the service entrance). We did find help through a chance encounter with the Manager, who found some staff to help […] us. When my husband attempted to shower, the temperature spiked quickly and almost burned him. After speaking with the Manager, we received an apology and a small refund. I would not recommend this hotel. Read moreGenuine Hotels.com guest review
"Don't try to get bar service in the outdoor bar"
Stayed there over Labor Day weekend. Have stayed here and Grand View Lodge before. The room was beautiful but did not get a balcony in our King suite. Hotel staff indicated they SHOULD have a room ready for us when we checked in around 3:30 pm. Maybe that's why we didn't get a balcony. The room was very nice however and enjoyed our stay. However, we […] went to bar at around 9:30 or 10:00 on a Saturday evening and decided to sit outside on the bar deck area overlooking the pool as it was a pleasant evening.. There were others out there as well so it wasn't closed. We tried to ask the bartender if we could just seat ourselves out there.. she referred us to the hostess, who seemed confused that the bartender referred us to her. Eventually, we were taken to a table outside. Bar servcie took forever (waiter didn't come) and once he served us our first round of drinks, he vanished and my husband finally had to go back inside to try to order another round. The bartender took our order and said the waiter would be back out with our drinks. He finally brought them, we drank them and left. Read moreGenuine Expedia guest review
Pleasant stay, excellent facility . Close to downtownGenuine Expedia guest review
This is a no frills hotel. No room service.no fridge, Restaurant has an extremely limited selection. No central air or heat. One of those loud wall air/heaters that annoying go on and off all night. Bring your ear plugs, snacks, and plan to go out for good coffee and food.Genuine Expedia guest review
The walls are paper thin and air conditioner is very loud.Genuine Hotels.com guest review
"Nice reliable hotel that can be improved!"
The hotel is clean and comfortable. For the price, I would expect a microwave and refrigerator in each room. Overall the staff were helpful, though some are more informed than others. One person knew about the free gondola ride at Teton Village starting 4:30PM, but others didn't.Genuine Hotels.com guest review
Great experience except dinner. I would not recommend the restaurant.Genuine Expedia guest review
"Way too overpriced."
Called the room a suite and no where to sit but a measly chair and the bed. Empty and not artwork. A ripoff for $270/night.Genuine Expedia guest review
"Great Location, Needs Later Patio Pool Hours"
Excellent location. Went to Snake River Brewery and Thai Me Up and had a perfect evening. Booked the hotel for the lovely patio and pool area. However, pool and patio closed at 10 pm and opened only 1 hour before check-out. We walked through the area briefly before going for our late dinner. Disappointed we couldn't sit outside by the fire pit afte […] rwards. Read moreGenuine Hotels.com guest review
I stayed here with my two daughters and loved the surroundings of the hotel. Great little getaway.Genuine Hotels.com guest review
"First time at the Wy"
Nice hotel and friendly staff. Not perfect but very good.Genuine Hotels.com guest review
"Just one night"
This was a delightful place to stay! We were only there one night as we were on our way into Yellowstone and did not have much time.Genuine Expedia guest review
"Off Season Hiccup?"
First off the hotel staff was extremely courteous and helpful at all times. Based on how busy the hotel was and the fact the ski lifts were right out the door, I believe and hope our experience was due to an off season hiccup. When checking in there was an event in the lobby, staff were at the door and desk, our hopes were high. We ended up not receiving […] the room we requested which was handled quickly by Hotels.com. The room itself was very clean but the only amenity was the TV. The bathroom tub had a collection of hair on the wall and did not drain. Starting at 6:30AM the room next door had a cleaning crew vacuuming which lasted for 2 hours. The problems we experienced related directly to schedules and details. The only substantial problem that I don't think peak season traffic will change is how thin the wall was with the vacuuming in the room and conversations could be heard quite clearly. Read moreGenuine Hotels.com guest review
"Beautiful hotel in great location!"
The Snow King is set beautifully in the mountains and only a few blocks from downtown Jackson. My wife and I came for our second wedding anniversary. The staff were extremely friendly, welcoming, and helpful. The room was very comfortable and we liked that one of the walls in our room had an exposed brick look. After taxes and fees however we paid over […] $400 and just felt that as nice as our stay was, we didn't get our money's worth. I would definitely recommend staying here, especially if it's a special occasion, but for the cost we were expecting more. Read moreGenuine Expedia guest review
We stayed here for one night to catch a flight out the next day. The room is small but charming. Very clean and beds were comfortable. Very pleased wih the location and if we had a chance to stay longer, they have a very nice pool. Staff were friendly as well.Genuine Hotels.com guest review
"Vert nice hotel. Not far from downtown Jackson, WY"
Nice room, very clean. Front desk staff were very nice.Genuine Expedia guest review
"Not worth the cost"
This hotel was pretty nice but was not worth how much we paid for each night. The room was clean but average size. The whole place had a rugged look which I believe was intentional based on the town it is in. The air conditioning unit has effective but very loud.Genuine Expedia guest review
Enjoyed the fresh air and sunshine poolside and let the rest of the world be tourists in my home state , it was a great birthday with my daughter.Genuine Expedia guest review
This really was a very nice hotel. A few things, however: no fridge in the room; we could not open the window but a few inches and it was quite stuffy in there. It's a shame being in the mountains and not being able to have fresh air!! When we did open the window, a bee came in two different times. Also, the only restaurant on the premises was very […] expensive. With no fridge in the room and not being downtown, it would be nice to have options. The pool was very nice, hot tub was nice but no "jet" power. There was God-awful music playing at the pool all day and I can't understand why the hours for the pool and hot tub were only 10-10. Lovely fires beside the pool but they shut them off at 10. Read moreGenuine Expedia guest review
Great stay.... Like I said, it was a great stay.....Genuine Expedia guest review
Nice hotel, albeit expensive. Nice amenities. Good bar and outdoor areas to enjoy. Great heated Pool.Genuine Expedia guest review
"Pay For The Condo"
We stayed at the condo and it was unbelievable. For the minimal cost difference it is an absolute steal as you basically have your own luxury house for a night with amazing views to boot. Cannot recommend this option enough!Genuine Hotels.com guest review
"Not great given the cost"
The hotel was ok but given the cost I would have expected better. My biggest complaint is that we requested a cot when we booked but when we got there they said we couldn't have it due to fire regulations. Frankly I expect they just ran out of cots but regardless we should have been told it wasn't allowed or that it was first come first serve. The place […] is a bit of a maze, the elevator is quite slow and the back stairs seem abandoned but I used them a lot rather than wait on an elevator to go 1 floor. The pool, restaurant and bar are very nice. The location is ideal during the winter I'm sure but a bit off the beat during the summer if you want to go downtown. Read moreGenuine Hotels.com guest review
"Upgrade got us a whole condo"
It was a late booking and even later check in. We were up graded to a condo in another building.Genuine Expedia guest review
"Don't get one of the condos"
The condos were purchased and are not renovated. Old, dirty and need a refresh. Definitely not worth the $.Genuine Hotels.com guest review
"Over priced A frame lodge"
Sliding door to small deck did it close all the way, had to lock door with chain lock. Screen door stuck. Dated decor , cramped bathroom. TV Remote did not have a sleep button. Mediocre food in restaurant .Genuine Expedia guest review
"so happy to get out of there"
We booked 2 king bed room which they told me they oversold. The hotel arranged a VERY VERY old apartment to us. The carpet smelled really bad and the toliet did not work. It really was a good way to spend 700 dollars for 1 night.Genuine Expedia guest review
"it is better if someone stay here more than 2 days"
I just stay for one night, check in in the midnight, and check out in the noon. So no more activity.Genuine Expedia guest review
The worst part was that we were bumped because they overbooked the hotel and were sent to a different place to stay.Genuine Expedia guest review
"Way over priced"
I expected something really special considering the cost of a room. The hotel was not what I was expecting at all. Food was expensive and average at best. Luke warm food; glasses spotty and cloudy and dust motes were plentiful. Dining room staff was a bright spot...friendly and helpful; front desk staff was average..did not offer much in the way of […] interaction like looking at the customer when speaking. One of the windows in our room was clouded over and needed to be cleaned or replaced. Left there knowing I would not recommend the hotel. Read moreGenuine Hotels.com guest review
"$340 for what?"
WAY OVER PRICED!! my room was the cheap one. The room was nice but nothing special. Too far to walk to town for old people. $340 and no comp breakfast!!!!Genuine Hotels.com guest review
"it works fir the area"
very family oriented and nice.Genuine Hotels.com guest review
"Very nice hotel. The views were beautiful."
Only spent one night, but we had a very nice time. There are activities at the hotel such as putt putt golf, a trampoline, etc. (for a fee). The pool is outside and not heated, but there is a hot tub, which is heated.Genuine Expedia guest review
Thought I was getting hotel. Expedia booked dated condo.Genuine Expedia guest review
Great location, very clean, friendly staff, and cozy beds!😄Genuine Expedia guest review
"Snow King could have been better, a lot better"
I was treated as an expidia customer not a hotel customer. They gave me a room next to the HVAC for the whole building. It sounded like an airplane taking off, very loud. I did not sleep the first night at all. They finally moved me to yet another room in the back of the hotel. My room was very dated and in the very back of the hotel. They kept saying; […] you went through a third party so we can't put you in certain rooms. I felt I paid out the nose for a second rate room. Read moreGenuine Hotels.com guest review
"Nice luxury hotel at decent price"
Hotel was very nice. Great location. Friendly helpful staff. Breakfast in the diningroom was good, with good service. My only complaint was that we could not open the window more than a few inches. We were told it was a safety issue. We had to use the air conditioning all the time which was noisy.Genuine Hotels.com guest review
"Nice hotel in winter I'm sure. Next to the slope."
At $400 a night I was expecting a little more dazzle No ice on our floor. The staff was great though at the desk. Waiter at restaurant was not good Front desk staff great! ESP the young woman who provided extra assistance with flight needs. She was from Wisconsin Very professional !Genuine Expedia guest review
Extremely expensive condos without ACGenuine Hotels.com guest review
Excellent ending of the trip to Yellowstone, arriving the hotel late, splendid lobbyGenuine Expedia guest review
"Every one was confused there"
We arrived late and they gave us a townhouse and we booked a condo We were lost inside the road of hotel becauae they did not have light in the street The townhouses have 2 or 3 diferents numbers and you can not differenciate which one was the real number. The townhose only had one fan and two bedrooms we called before arrive 4 times in order to consider […] the house without stairs and that no happened No recomendable! Read moreGenuine Expedia guest review
"Condo close to Jackson with ready to please staff"
We stayed in a 3BR snow king condo. The beds were comfortable and the condo clean. Upon arrival there was not a comforter on one of the beds, but when I called they brought a freshly laundered one promptly. The condo provided the amenities needed. However, there was no a/c. So I recommend not staying here during the summer. It did not cool overnight. […] Also, the carpet is worn and stained. The tables were quite noticeably used. Overall, it was adequate for our needs and if there had been a/c we would have been happier with our stay. Read moreGenuine Expedia guest review
"Overpriced and dirty disappointment"
I spent over $500 on this condo and expected to see at least $500 worth of hotel. I was greatly disappointed: Everything was outdated. I didn't want to take my shoes off because the carpet was dirty and old. There was a pair of dirty underwear behind one of the 4 bathrooms in the condo, and it was clear from the condition of the toilet that the bathroom […] hadn't been cleaned at all. The linens were stained. The basement-bedroom was near a water heater that sounded like a deluge was coming every time someone ran water upstairs and it sounded like a singing toilet all night long, making it impossible to sleep. One of the other bathroom doors was crooked and wouldn't close at all. The main hotel lobby looked promising, but this condo was disgusting. And the "view" was of dumpsters and power lines. Read moreGenuine Expedia guest review
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