"Lovely hotel - great location near the beach"
Brilliant holiday - very enjoyable and relaxing. Loved being right by the beach.Genuine Expedia guest review
"Amazing location and perfect for New Year's Eve!"
We spent New Year's Eve, the day before and the day after at this amazingly situated hotel. First, the good: Steps, literally, from the Andaman, good beach restaurants and a roped-off swimming area. Nice breakfast buffet with stunning view and regular coffee refills. On-site massages. Good location. Upgraded to a room with patio doors that opened basically […] onto the pool with swim-up bar. Now... the bad: I don't know what the deal is, but our room on the ground floor... smelled like a sewer. We tried putting our trash can over the drain and it didn't work. I don't understand. Our friends' room was not as nice, but was 1 floor up and smelled fine. This seemed to be consistent around beachy areas in Thailand. Service was good most places at the hotel but the pool bar was pretty bad. All around an amazing location and good service, truly. Read moreGenuine Hotels.com guest review
Great value. Resort has many wonderful features and services. Well maintained. Ideal for a 3 to 5-day stay following arduous journey through SE Asia.Genuine Hotels.com guest review
"Not a quiet hotel that we thought we were booking"
Most of the rooms face the pools and not the sea view as advertised. There is a holiday wing and a family wing but they do not tell you about them nor ask you which one you want. We went as a couple with no children but got a room on the 2nd floor facing the pool in the holiday wing. Very noisy and not the sea view booked. The hotel staff was gracious […] to change our room, which was one of the few sea-view rooms on the 4th floor. However, later we discovered that we were in the holiday wing, so noisy with all the holiday activities. It is not a quiet hotel, more like holiday med with lots of holiday activities. Also not enough hotel beach chairs. Hotel rule is not to reserve them for more than an hour but this rule is not implemented. People reserve them at the same time in both beach areas and pool areas while using them in one area only. Staff are reluctant to take action. Read moreGenuine Expedia guest review
"My first visit of Thailand"
Very good value for the price. Good job --Thanks! Very well mantained fasilities, friendly and helfull staff I enjoied the whole experience.Genuine Expedia guest review
"Nice resort in gorgeous location."
We were only here for one night before our flight back to Bangkok, then to canada and it was very nice. The grounds, facilities and room seemed very well taken care of and were neat and clean. The beach at sunset was beautiful. Jamba Juice, the on sight restaurant (not the smoothie chain) was very good and romantic overlooking the beach in the evening. Sadly […] breakfast wasn't included in our package and wifi was only free in the lobby/ restaurant area. Not the end of the world by any means, but most hotels/hostels/guesyhouse/resort we stayed at during our trip through SE Asia usually includes these things. The main strip right in front of the hotel had nice restaurants, massage parlours etc. venture too far away and the local scene then ventures what it seems into more "adult" bars and massage parlours. Not for me and my fiancée. Stick to the resort and you're fine. Good spot to stay over all. Read moreGenuine Hotels.com guest review
1st time in Phuket and what a great experience,hotel was clean and tidy and the staff always helpful and friendly.In a really good location as there are a lot of bars and resturants within walking distance or a 3 minute tuk tuk ride,we ate at a different place every night and the food was wonderful.Genuine Expedia guest review
"This Hotel staff and facilities"
This Hotel staff are friendly and very professional.We were feeling very comfortable and cozy.Hotel staff have done every things are perfectly and professionally.We were very happy and completely satisfied about facilities,fantastic room cleaning and room comfort. We would like to say thank you to every one from this hotel who have created fantastic […] environment in this hotel Read moreGenuine Expedia guest review
"From the website I expected something better."
Just a very average 2/3 star hotel. As ever Best Westerns seem to have some strange arrangements. This time it was the stairs arrangement from the Lobby. Location in terms of being "close" to BangTao beach is good, but it is in a quite a pokey location, seemingly surrounded by down market 'tourist' shops and the like the hotel sites right on a dusty […] minor road. When I booked on Expedia I thought I was getting a 4 Star hotel at a discounted rate. Reality was a 2/3 star hotel at an average rate. Don't plan to go back. Read moreGenuine Expedia guest review
"Old and shabby"
Check in and the overall service was ok, nice and helpful staff. Restaurants and food was satsifactory. Room was quite big and guess had the amenities you need. But the hotel/resort felt old and worn out. However, as I havent been to Phuket before I have nothing to compare to, but for sure if this was the benchmark for a 4-star hotel I will opt for […] 5-star next time! Read moreGenuine Hotels.com guest review
"Friendly staff, nice hotel, but expensive Internet"
The hotel is in reasonable condition, overall very comfortable and the staff are great. The pool is ok and the gardens are pretty. The big let down is the Internet, there is free Internet in the lobby however it doesn't work. (Staff told me this was a permanent problem not a temporary issue.) The only option is paying for wifi Internet by the hour […] which really isn't good enough for a 4 star hotel in 2012. (I can't recall the charge but it was approx USD6 an hour.) Read moreGenuine Hotels.com guest review
"Skönt avkopplande vuxenhotell med atmosfär."
Det är en mycket trevligt hotell som jag varmt kan rekommendera om du söker lugn och avkoppling. Är ej handikappvänligt, finns ingen hiss Mer ett vuxenhotell än anpassat för barnfamiljer. Ligger lugnt avsides och långt från partylivet med ett par få restauranger utanför hotellet.Genuine Hotels.com guest review
"Bang Tao Beach"
Schöne Lage direkt am Meer. Leider sind 90 % der Gäste aus Russland.Genuine Hotels.com guest review
Séjour très agréable la seule bémols ce sont pour les transats à partir de 7 h du matin les personnes ont déjà misent leus serviettes sur les transats et cela m'a mise de très mauvaise humeur car si en vacances il faut se lever a 6 heure de matin pour avoir accès aux transats cela est pas normal mauvaise organisation de l hotel et cela peut gâcher votre […] séjour Read moreGenuine Hotels.com guest review
"bon rapport qualité prix, je recommande"
très bien, pas grand chose à redire, je recommande pour les famillesGenuine Hotels.com guest review
"Ok hotel, langt fra sjov og ballade."
Alt i alt et ok hotel . Problemet er at det ligger laaangt fra byen og at de lokale taxaer er styret af gangstere så priserne på transport er højere end i dk. Derfor book hellere et lidt dyrere hotel tættere på patong eller det du gerne vil være i bærheden af. For det bliver en dyr ferie hvis du som os, ikke kun kan side ved poolen.Genuine Hotels.com guest review
Отель хорош во всем. но есть несколько недостатков. 1. При отеле не самый лучший пляж на острове.. ябы его поставил вторым после патонга. вода мутноватая. пляж скучный. Купаться ездили на Сурин. там и волны и чистая вода и народ веселей. 2. Рядом ничего нет. кроме пары улочек с торгошами. кафехами. массажами. Даже если брать мопед, как сделал я, то […] до патонга пилить около 25 минут. а до южных точек острова и смотровых площадок и вовсе около часа. Влад на ресепшене помог, спасибо ему. но не берите экскурсию типа рыбалка на первоклассной яхте у него! Я так понял он всем ее предлагает... дорогое удовольствие. а так называемая яхта, фотографии которой он показывает на деле оказывается обычным тайским баркасом. еще вполне вероятно что у кого-то из "рыбаков" начнется морская болезнь потому-что ехать не близко. и экскурсия будет испорчена.. Read moreGenuine Hotels.com guest review
"Bon séjour en général"
Petit déjeuner copieux avec vue sur la mer !! mais lits très durs et massages dans le fond du jardin pas top...Genuine Hotels.com guest review
雖然酒店的地方比較偏僻,但是酒店服務人員態度很好, 連做Massage的姐姐都笑容滿面,令人感覺好舒暢! 酒店附近有24小時Family Mart, 又有好多餐廳, 多Massage店, 正呀!Genuine Hotels.com guest review
Dette er et veldig fint hotell for familier med barn. Det er mye aktiviteter for barn og foreldrene :-) Vi var veldig fornøyde.Genuine Expedia guest review
"Bra for avslapping"
Fint hotell rett på stranden, passer for total avslapping, Noen få butikker og restauranter i nærområdet, men ikke noe "sentrum" å snakke om. Harde senger, rene rom.Genuine Hotels.com guest review
"Fint for total avslapping"
God beliggenhet rett på stranden, med dårlig nærområde. OK mat i restaurantene. Frokosten var grei, ikke noe mer. Upåklagelig service og hyggelig betjening, dog noe dårlig engelskunnskaper. Rene rom og uteområde.Genuine Hotels.com guest review
"Главное преимущество отеля - замечательный пляж"
В этом отеле отдыхал два раза. Для 4* - идеальное сочетание цены и качества. Главное отличие от большинства даже 5* - замечательный пляж, где наличие деревьев позволяет, при необходимости, всегда себя чувствовать комфортно.Genuine Hotels.com guest review
Ett fantastiskt hotell vid stranden.....Utmärkt polområde och rummen är till stor belåtelse med bekväma sängar...Bra balkonger.....Och det är fantastisk personal och service på hotellet.....Genuine Hotels.com guest review
Normaalse euroopaliku suunitluse teenindusega hotell, kus paraku kõikide lisateenuste ; shuttle Patongi , internet, trükkimine küsitakse lisamakse.Hommikusöök piisas, hotelli ees olev rand ühiskondlik kuid puhas, rannatoolid eritasu, 100BHT eest päevas. Puudus restoranides ala carte õhtusöögi võimalus ( kas buffet või set menüü). Aga hotelli ümbruses […] oli piisavalt söögikohti, pesu pesemise kohti ja ka kõike muud. Hotellil oma parkla mis meile sobis kuna olime autoga.Asub eemal Patongist Katalt ja Phuketi linnast. Sõit Shalongi ringile võttis ca 1h aega , lennujaama 30 min. Tuba oli lobbyst kaugemal oleva basseini ääres kus oli õhtuti vähem baarimelu ehk rahulikum. Read moreGenuine Hotels.com guest review
Mycket braGenuine Hotels.com guest review
全体的にはコストパーフォーマンスは良かった。レストランの食事はおいしく、スタッフともに問題はなし。ホテル内で気楽にマッサージが受けられたのは良かった。（ただし外部より１００ＢＡＴ高かった。) （問題はガラディナー。アジアのどこでもそうだが、これだけはやめてくれと言いたい。強制ではなく、自由参加にしてほしい。深夜まで騒々しく、翌朝早く出発する人々にとっては大迷惑。それに喧噪の中での食事は美味しくないものだ。こんな習慣は何時からできたのか？アジア旅行が一番好きなのですが。） 今後、ガラディナーの無いホテルを選ぶか、その時期を外すか、違うエリアに行くか。Genuine Expedia guest review
空港からタクシーを利用したのですが、若干わかりづらい場所にあり、夜中のプーケット入りだったので迷ってしまいました。 ホテル到着後はスタッフの方も対応がよく、快適に過ごせました。 台風の影響で残念ながら目の前のビーチは波が高かったですが、ホテルからビーチもプールも堪能出来るのは贅沢でした。 ホテルのアクティビティでズンバに参加しましたが、とても楽しかったです。次回はヨガやピラティスもしたいです。 食事もおいしく、レストランからの眺めもとてもよかったです。 プーケットシティやパトンビーチからは遠いですが、ゆっくりホテルステイを楽しむならとても良いホテルだと思います。 またプーケットに行くことがあれば、利用したいです。Genuine Expedia guest review
はじめに案内された部屋は、ビーチもガーデンも見えずレストランの屋根だけが見える2階の部屋だったので、部屋の変更をリクエストして4階のガーデンビューに変えてもらいました。その際のホテルスタッフの対応は親切でした。フロントスタッフに関しては皆、親切でトレーニングされている印象で、その他のスタッフもフレンドリーです。 ホテルのロケーションはビーチが目の前にあり、常に海を眺めていられる環境です。ただ、周辺にはわずかなレストランと小さな雑貨屋ぐらいしかないので、ホテルの外で楽しみたい場合にはタクシーなどでの移動になります。ビーチサイドのレストランではバラエティー豊かなヴュッフェスタイルの朝食が楽しめますし、リクエストすればスープやお粥なども作ってもらえます。日本人の方はチップの習慣に慣れていませんが、 […] 特に特別なリクエストをした場合は、伝票へのサインの際に多めにチップを記載した方が良いでしょう。当初、二泊の予定でしたが居心地が良かったので1泊のばし全部で3泊、満足のいく滞在でした。 Read moreGenuine Expedia guest review
"Keurig hotel aan het strand"
Ontvangst is heel hartelijk en vriendelijk door goed engels sprekend personeel. Kamers zijn zeer schoon en voorzien van alle toiletartikelen. Uitzicht vanuit je hotelkamer is schitterend, je kijkt uit over zee. Zwembaden zijn schoon en goed onderhouden. Keurige ligbedden en handdoek zijn schoon. Hotel is geschikt voor kinderen en er worden regelmatig […] activiteiten georganiseerd. Ons verblijf was zorgeloos en zoals een vakantie hoort te zijn! Read moreGenuine Expedia guest review
酒店的房间比较旧，设备设施都很一般，算不上四星级的标准，就在海边，人不算多，作为度假休闲之地挺合适的。Genuine Hotels.com guest review
Würde das Hotel das Knallen der Zimmertüren im Gang in den Griff bekommen, hätte es locker ein Stern mehr verdient. Aber so: Sehr laut und hellhörig, was im Urlaub sehr störend ist...Genuine Hotels.com guest review
Oppholdet var svært vellykket. Jeg la imidlertid til grunn at vi hadde bestilt rom med frokost - da vi ankom, fikk vi vite at vi hadde rom uten frokost. Jeg har ikke kopi av min bestilling hos dere - og jeg ser av bekreftelsen at det ikke er sagt noe om frokost. vi spiste på hotellet hver morgen og betalte ca 130 kroner pr dag. Ikke sikkert at det hadde […] vært rimeligere å forhåndsbetale men skulle gjerne gjort det. Jeg lurer på hvor dette gikk galt?? Read moreGenuine Hotels.com guest review
"A good place to relax and enjoy the beach"
12/25/14 andyros2014 Sofia, Bulgaria
We stayed at the hotel 8-12 December 2014 and we were satisfied. We stayed in the main building. The room was clean, spacious and comfortable. There is no such thing as "Sea view" since there are tall trees between the hotel and the beach but balconies are overlooking the pool and the view is very nice really. A 500ml bottle of water per person is provided daily free of charge. Instant coffee and tea are available in the room as well. Repellent tablets and devices for them are available in the rooms for free. Make sure you have a repellent spray since the mosquitoes are very active. We also used laundry service and we were happy with it. A negative feature is that the wooden furniture is constantly exposed to the very high humidity in the area and the result is a distinct smell of wet wood in the room, bathroom and all corridors. Free wi-fi is available at the lobby and restaurant areas only but the quality is not really good. High speed internet is available at a surcharge but we didn’t use it. 2 large umbrellas are available in the room – make sure you take them in the evening because torrential rains are sudden and last for 1-2 h. Breakfast is served at an open space with a beach and sea view – very nice! Variety of food is very good as well as the quality. Sun chairs are available at the pool (with shades) and the beach (under the trees) but the latter should be reserved early in the morning as they are the most desired ones. The beach is huge at low tide, quiet and far from crowdy, with clean fine sand. A useful tip – there is a small brooklet 100 m from the hotel which occasionally brings some mud into the water just in front of the hotel so you might want to have a short walk and go across the brooklet where the water is crystal clear all the time. The ocean is very shallow at low tide and very deep at high tide so watch out if you can’t swim very well – there is no lifeguard! There are 2 restaurants in the hotel for lunch – definitely worth trying! Dinner is a buffet type, looked nice (price is 800 baht per person) but we preferred to try the restaurants outside the hotel. There is a 7 Eleven supermarket just across the street, currency exchange 50 m down the street (rates are a lot better than those in the hotel!), travel agencies, variety of restaurants and souvenir shops, massage rooms, etc. Entertainment tips – FantaSea show (book directly with the venue, via travel agency or the hotel travel advisor) or an elephant ride near Kamala beach (book with the small travel agencies you can find around the hotel). This hotel is suitable for a quiet and relaxing vacation. If you prefer the noisy and crowded places with bars and discos – you’d better try someplace else… A useful tip on how the reach the hotel from the airport. ALL taxi counters in the arrival hall will offer you a 700 baht flat rate to any hotel in Bangtao Beach. Just get out of the arrival hall and ask at the counters on the sidewalk for a ride using the “taximeter” – in the end we paid 450 baht (this includes a compulsory 100 baht tip!).
"amazing first time to thailand"
12/21/14 joanne a
We stayed for 2 weeks in December 2014, just got home and can't wait to return. The hotel was brilliant and although there's no lifts you can request ground floor of needed. Staff are fantastic and can't do enough for you. It made a nice change to go somewhere that tips weren't expected but very gratefully received if given. The breakfasts are great with plenty of choice and that goes for all meal times, we never needed to eat anywhere else.everything is cleaned thoroughly no matter where you go and the maids are fantastic. Not all staff speak English but will try very hard to help and are always smiling. Very slight negative is the sea, for some reason it's not quite as clear as 500 metres up the beach, didn't bother us and the pools are lovely and warm and clean too. I would recommend a trip to noc and Joe's bar around the corner.
12/21/14 csingl England
First trip to Thailand, hotel was fantastic had a lovely atmosphere to it, credit to all staff.. Rooms were cleaned daily with fresh towels and bed linen. Food was excellent. Hotel was immaculate. Staff spoke English, polite and courteous. I would not have enough space to name all staff, Cha the bar person and May the female supervisor, they gave 100% to ensure all our needs were met. Would recommend the hotel, and the location. Big thank you to all. Steven and Carol North East England
12/10/14 trond f Oslo, Norway
Nice hotel., Neat and clean rooms, but the hotel is starting to show signs of poor cleaning and maintenance both on buildings and pool area. Do not use the extra money to book rooms with sea views, one does not see so much more than palm leaves.
"Nice hotel, reasonable price"
I liked the location of this hotel - just on the beach. It's a rather calm place in the middle of the village. Food is normal, but it's better to find some restaurants outside for dinner. Massage on the beach is not good - just go to some massage salon outside. In general - good place.
12/06/14 123dee12 Brisbane, Australia
This was a fabulous place to stay. Loved it. Stayed for 5 days. Reception speaking great English and so happy and very willing to help with everything. Awesome as breakfast with every single thing you could want. Fresh food and no insects or flies buzzing around. A large modern clean restaurant near the pool and in front of the beautiful beach. Loved eating here. Especially because I couldn't fault the food or staff or the atmosphere or my view. The rooms were fabulous. Large and clean and a good shower. Beds were really hard actually but a verandah looking over the water was beautiful. The resort is at Bangtao Beach and is away from the hustle and bustle, so private transport is the way to get anywhere. The street does have massage places and minimart, tourist place and a variety of souvenir shops and restaurants. There is a market open till late about 5 minutes away but only open a couple days a week. A great restaurant down the road but the hotels restaurant is lovely also. Food here is at a very high quality and eating away would just be for a change. I would highly recommend this place. And surprised me with extremely very very good value.
"Fantastic first trip to Thailand"
12/05/14 nichola a
We stayed here for 14 nights in November 2014. Booked all-inclusive through thomson. The hotel is fantatastic value for money and I cannot wait to come back. The breakfast is heaving by 8.30 as most guests get breakfast included in their stay. Lunch can be taken at the buffet restaurant - which was fantastic (and because there are only a handful of AI guests its not like feeding time at the zoo!). There was always something there for all types of eaters. Most lunchtimes we went to the jamba juice which is a sit down and order off a menu restaurant. Spring rolls and chicken satay were to die for! massive selection of thai foods and western food. You could even have fillet steak! Dinner was always the quietest but in the buffet restaurant they have a band or entertainment on which was nice to watch whilst youre eating. The drinks menu was one of the best I have ever seen for AI. All drinks either come out of a bottle or a can. There is no syrup-y cokes in small plastic cups! Substantial cocktail menu and even milkshakes made with ice cream. The service is amazing - the staff cannot do enough for you. We had a lady tell my partner off for taking our drinks from the bar to our seats because she wanted to bring them to us. We didnt tip the staff until our last night but they had still continued to serve us like we were royalty! Never noticed a funny smell and the rooms were cleaned every day. There was one downside to the hotel - there is no lift. We were on the top floor which meant 3 flights of stairs, however we are young and nimble so it didnt bother us too much and was probably the only exercise we did! There is also a massage hut and for £8 you can be in heaven for an hour with a oil massage - there are thai massages but they are not for the faint hearted! I would go back here in a heartbeat. The hotel is close enough to patong and phuket town but far away to feel relaxed and quiet. Oh and yes the bed was hard but it was the best sleep I have had in a hotel. If it is too hard ask reception for a topper :)
"Best Vacation in Phuket"
11/28/14 ChristaSharma Dubai, United Arab Emirates
Let me give you the bad first THE BED WAS HARD. Ok done now let me tell you this is the best hotel to stay if your on a budget, its a resort so it has its own beach. it has 2 fantastic pools. the restaurant is awesome some evenings there's a live band and their Tom Yum soup to me is the best I have eaten in Phuket. Opposite the hotel is a village and you can find some tour agents and you can negotiate on prices on tours to phi phi island and more plus they pick you up from the hotel. The hotel also has a shuttle bus that can take you to the city or patong beach.
"Great Hotel and Very friendly Staff"
11/25/14 joelocky1 Limerick, Ireland
Stayed here for 12 days in October and the hotel was brilliant. Right on the beach (very safe) which was brilliant for walking and stopping for a refreshment at one of the many local bamboo bars along the beach. Rooms are a little small but perfect for the amount of time spent in same. Pools (2) are really lovely if you dont like sand. Staff are very friendly and room was kept very clean and tidy. We had booked Bed and Breakfast and we were really glad as the breakfas was fantastic (Selection, Quantity and Quality) and set us up for the day. Am going back to Thailand next year and am seriously returning to same location. 5 of us in the group and all would give same review.
11/24/14 Farooq H
Old rooms smells bad, bed noisy. The wing has no elevator! Untrained staff. After long check in the lady guided us to our room & we weren't able to ask her any questions because she can't speak English. Breakfast Is very limited & not clean (fly & mosquito on the food). Luckily we booked only 2 nights.
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