excellentGenuine Hotels.com guest review
"Short family trip"
This hotel is in amazing location if you have a shopper in your family/group. It located right next to the Grapevine Mills Mall. Also, Grapevine is a pretty small town, so everything you'd need is within ten minutes or less of a drive. The rooms were plenty big for our small family of three. They have all the standard amenities. Microwave and refrigerator […] included. They provided us with a pack and play for our infant. My suggestions for this location is get better mattresses, make breakfast items consistent, and don't promise hot coffee on site if you never make it. The mattress was super springy. Every movement is felt by your bed mate. It doesn't provide the best night sleep. We stayed for three days an all three days gave us a different breakfast experience. 1/3 days were great, the other two left much to be desired. Lastly, this location advertises fresh coffee 7 am to 10 am and 5 pm to 8 pm. I wanted some afternoon coffee, so I called the desk. I was told that they don't make coffee because they don't know who will drink it. Don't advertise something you can not deliver. Overall we had a great experience, but there is room for improvement. Read moreGenuine Hotels.com guest review
"Near airport, walking distance to an outlet mall"
Needed a hotel really close to DFW due to planned inclement weather. Free shuttle. Nice-sized rooms. Mini kitchen, small sectional couch, comfy bed, nice linens. Nice breakfast setup. Friendly staff. Overall:recommend.Genuine Hotels.com guest review
"Best Springhill Ever"
We use this hotel overtime we're in the Dallas/Grapevine area. Love the atmosphere and the friendly staff...especially Ms. Tammy.Genuine Hotels.com guest review
The customer service was awesome. The hotel room was clean and nice. The continental breakfast was excellent, and not the average continental breakfast. The location was perfect distance from Legoland and the grapevine mills mall.Genuine Expedia guest review
"One Good Night"
We spent the night here and left the car while they took us to the airport and picked us up when we got back from Las Vegas.....it is wonderful to be that close to the airport the morning of your flight and leave the driving up to them.....they are always polite and very helpful...............will do this everytime we fly anywhere....and save the parking […] prices at or near the airport..... Read moreGenuine Expedia guest review
"Close to convention center"
excellent. would stay there again.Genuine Hotels.com guest review
I believe our stay was wonderful overall. Although our light went out in the bathroom and no one was available to fix it, so the staff was courteous enough to hold another room for my family and I to move to. In addition, the breakfast staff was extremely attentive and courteous. We definitely will stay here again in the future. Many thanks to all the […] SpringHill staff we came in contact with, they made our stay comfortable and enjoyable overall. Read moreGenuine Hotels.com guest review
Room was super nice for the money. Kids lived the breakfast. We will be staying again :)Genuine Hotels.com guest review
"Nice hotel. Short walk across parking lot to mall."
Stayed here several times in past. Convenient for our needs. Always clean rooms, friendly staff, comfortable and what we need.Genuine Expedia guest review
Enjoyed the stay! Room was comfortable and spacious! Breakfast was delicious and included. Great location next to mall and near Bass Pro Shops. Plenty of dining nearby. Will definitely recommend and use again.Genuine Hotels.com guest review
"Labor Day stay"
Overwhelmingly strong smell of varnish or cleaning solvent in the hallway on my floor the first two days. Fortunately, it wasn't bad in my room since the hotel seemed pretty packed. I was there 5 nights and despite the room card that said linens would be changed out every 3 days, this did not happen. Had my niece spend one night on the hideabed mid-week. […] The bagged linens in the closet for that smelled stale from being stored. Not sure when the last time they were used was. Generally the room was clean and comfortable and the hotel was quiet except for when the maids were in the hallways to clean rooms. I tried sleeping in on Sunday but by 9:30, they were banging their cart around and actually parked it outside/against my door by 10:30 despite the do not disturb hang tag. Read moreGenuine Hotels.com guest review
"Family Fun Weekend"
I really enjoyed staying here.The only thing that we didn't like was that the HOTT Tub was broke, everything else was great!Genuine Hotels.com guest review
"Great Place to Stay"
Enjoyed the breakfast & clean Rooms! The room was very spacious and the hotel staff seemed very helpful.Genuine Expedia guest review
Perfect stayGenuine Hotels.com guest review
"Close to DFW"
Close to DFW and a golf course, lower price that the neighboring hotels in the areaGenuine Expedia guest review
Great hotel for the price.Genuine Hotels.com guest review
"Business/Family combo trip"
I reserved this hotel for as a place for my family and I to stay while I was at a conference in Plano. It's location was close to the location of the conference (15 minute drive) and was as close as one could possibly get to Grapevine Mills Mall where my wife and children entertained themselves while I was occupied for the 2 day conference. The condition […] of the hotel was excellent. The staff were very courteous and helpful. The rooms were comfortable and the location couldn't be beat. Read moreGenuine Expedia guest review
It is a very nice hotel with great facilities. Location is great because it is close to the airport (DFW) and across the street from Grapevine Mills Mall if you want to go shopping. The staff was very polite and helpful. I would definitely go back there.Genuine Expedia guest review
The room was ice cold the way I like it. The room was nice, clean, and the wi-fi worked great. My family loved how close it was to the Grapevine Mill Mall. We walked to the mall the three days we were there. The hot breakfast was good but one morning the sausage were too dry, everything else was good. The staff was super nice. Will stay here again. […] ...... Read moreGenuine Expedia guest review
"Perfect Location/ Great Hotel"
I was very pleased with my stay. The hotel staff was exceptionally helpful and kind. Would definitely recommend!Genuine Hotels.com guest review
This is an excellent location for shopping at the Grapevine Mall. Mainstreet is just a few miles down the road for additional shopping, dining and theatre. This is now our hotel for our annual shopping trip!Genuine Hotels.com guest review
"Excellent in every way"
Wonderful staff, room, food, cleanliness, convenience - awesome experienceGenuine Hotels.com guest review
"very nice hotel, friendly staff"
Very friendly hotel - enormous rooms, good aircondition, very comfortable, close to the historical district, very, next door to the Mall . For those of you from Europe - I recomend you take a car at the airport, even though the hotel provides shuttle. There is no such thing as walking distance in Texas :-) Grapevine and Fort Worth offer quite a number […] of nice places to go, but you always need a car! Read moreGenuine Expedia guest review
"Within walking distance of Mills Mall"
Hotel was right across the parking lot from the mall where we went to Legoland Discovery Center and Sealife. Construction around the area was difficult for a novice city driver, we're from a rural area. Pool was a bit small and the acoustics weren't that great, two people talking made it difficult to have a conversation.Genuine Hotels.com guest review
The hotel was everything I needed it to be, closely located to all my activities and provided a hassle free environment. I encountered no noise, no crime or other nagging issues. The only interaction with the staff was at check in and check out. Each of those interactions were courteous and professional as expected.Genuine Hotels.com guest review
My family stayed here one night on our way home from vacation. The location is great; right across from Grapevine Mills Mall. We loved the layout of the rooms - very modern. Nice complimentary breakfast served as well. We would stay here again!Genuine Hotels.com guest review
"Not too Shabby, not Shabby at all!"
We came out to Grapevine for a long over due "Aunty and Us" weekend because our hometown of Arlington was all booked up in decent hotels with indoor pools. I didn't want to pay a ton of money and I think that the price was reasonable. The front desk staff was very friendly and even went out of their way to provide us late in the evening with dinner […] plates and silverware since our Italian takeout place didn't provide it. The pool was nice nothing spectacular; however, the flooring was very slippery, so NO running boys and girls (obviously). The hot tub was like a soaking in a warm bath (My 5month old enjoys her bath water the same temp). If you're going to the mall or any of the surrounding places, it is all within walking distance (restaurants and the mall). Read moreGenuine Expedia guest review
It was right next to Grapevine Mills Mall which made for a great getaway. The indoor pool was a big hit with my kids, and everything about the stay was top notch.Genuine Hotels.com guest review
"close to shopping mall but needed ride otherwise"
very courteous, took us anywhere we needed to go. Even were nice enough to drop off my friends at their hotel. Took me to the airport even after I had checked out. Very nice full hot breakfast. Would definitely stay there again if my business travel takes me to Dallas.Genuine Hotels.com guest review
We were extremely pleased with our stay at SpringHill Suites by Marriott in Grapevine, Texas. The staff was friendly, rooms and hotel were very clean, and the breakfast provided each morning offered great selection and was very good! We had a total of nine family members who stayed at the hotel and we all gave it an excellent rating! The pool and fitness […] center were used and enjoyed as well. We thoroughly enjoyed our stay at SpringHill Suites. Read moreGenuine Hotels.com guest review
Not one complaint! Perfect place for families!Genuine Hotels.com guest review
Great hotel! Will definitely stay again!Genuine Hotels.com guest review
"Great hotel bad complementary shuttle"
The hotel is nice clean, the rooms are great the only thing that was bad is the shuttle from the airport it took more than an hour 2 calls for them to show up, they say that it was because of traffic and when we where in the car there was none I think they where understaffGenuine Hotels.com guest review
Great experience! Staff was knowledgable on the area and were able to help us get around.Genuine Expedia guest review
"no parking in the late evening"
nice people. parking is horriable.Genuine Hotels.com guest review
The staff was great. They were very helpful. The room was clean and well stocked.Genuine Hotels.com guest review
The staff was so nice and helpful. The breakfast could have been a little better as far as choices go. When we stayed it was very crowed, the staff did open up a meeting room for additional seating during breakfast. Overall, it was a nice stay.Genuine Expedia guest review
Awakened at 8:00 by workers banging on the baseboards down the hallway. When asked about the stay at check out & relayed the story, the response was, "oh."Genuine Hotels.com guest review
"Near the airport and mall"
Great location if you are flying out/in of DFW. It is also near the very large Grapevine mall. It is a safe location, near lots of hotels. The man at the front desk was very helpful and friendly. The best service I have had in a long time. He was someone who actually seemed to care about his job and doing it well. He went out of his way to show us how […] to get to the airport,even offering to have us follow the shuttle driver there (as we had a rental car to return). Read moreGenuine Hotels.com guest review
"What we needed"
Obviously not geared towards family stays, but it served it's purpose for us for a night.Genuine Hotels.com guest review
This is the second time we have stayed at this hotel and we will stay again. Not only is it close to Grapevine Mills Mall, but the prices are so reasonable for such a nice hotel.Genuine Hotels.com guest review
Everything was very clean, staff was wonderful, and beds were comfortable! def would stay there again!Genuine Hotels.com guest review
"Post Holiday Trip"
We've stayed at the location several times and everytime we have enjoyed our stay. This was the 1st time we were able to enjoy the weekly evening social. The food choices and wines were great. The only thing different were the touch-ups that were going on....the halls and elevator were filled with paint fumes. Hold your nose. ;-) Over all still gre […] at! Read moreGenuine Hotels.com guest review
This hotel was in great location for visiting some area attractions. The room was great. Friendly staff and breakfast was good. My kids enjoyed the pool during the winter weather. Will definitely stay again and always use hotels.comGenuine Hotels.com guest review
"Was a typical good Marriott property, as expected"
Was a typical good Marriott property, as expectedGenuine Hotels.com guest review
"Perfect location for fun and shopping"
Very friendly staff, room was very nice was a great hotel for me my wife and 3 kidsGenuine Expedia guest review
Very friendly staff. Beds comfortable. Sleeper sofa in terrible shape so don't plan on anyone sleeping on it. Room clean and attractive. It was Nice to have fridge and microwave and the paper plates and plastic ware was a nice touch.Genuine Expedia guest review
"Great hotel for family"
We love this hotel. Location is perfect if doing anything at grapevine mills mall. Not a bad drive to the Texas motor speedway either. Love their breakfast and pool is nice - only wish hot tub was warmer! Rooms are very nice and comfortable!Genuine Expedia guest review
The indoor pool was really cold. They seemed to have some kind of leak downstairs that they were constantly cleaning upGenuine Hotels.com guest review
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