Marriott Suites Chicago Deerfield - Deerfield

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

While at first glance it looks pretty good the hotel has way too many letdowns. Internet is excruciatingly slow as to be almost useless (both wired and WIFI). Heater controls only pretend to work - its below freezing outside yet you can't get the room colder than 75 no matter what you set it to. Food is way overpriced and mostly terrible. Anything from […] the bagels to the dinner main courses has been very poor. There were many other minor things from the TV channels randomly changing, slow elevators, dirty pillow cases and what not. Overall: 0 bang for you buck. Read more

Genuine Hotels.com guest review

It was hard to believe that a hotel in a business park charges you for Internet access. The hotel is very nice but not worth it if you pay for the Internet access in this day and age.

Genuine Hotels.com guest review

The stay was pretty good. Love the work out area and the location of the hotel. The room was also nice as well and service at the front desk was nice.

Genuine Hotels.com guest review

Perfect location, very nice room amenities, the French doors in each room add privacy and overall a great experience, our next visit to the Chicago area will definitely in this hotel

Genuine Expedia guest review

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Genuine Hotels.com guest review

Good location near relatives in northern Chicago suburbs. Our family shared one suite comfortably.

Genuine Hotels.com guest review

Very enjoyable experience. People were very friendly and helpful.

Genuine Expedia guest review

IT WAS CONVIENIENT TO OUR FAMILY.

Genuine Hotels.com guest review

Great hotel with large rooms and clean bathroom! But with distances to downtown Chicago. Approximately 40 minutes driving.

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Beautiful Property! sequestered in scenic wooded area positioned the right distance from all 4 surrounding thoroughfares. Suites like a small luxurious efficiency apartment.

Genuine Hotels.com guest review

You really need 2 sink basins and spread out wide enough for two people to use simultaneously. Otherwise, everything was great!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Great hotel. Hard to find, even with a GPS. It sits in a business area and blends in with all the other businesses. But great, clean, very comfortable place. The bed was outstanding. We were there for our son's graduation from the Navy. It was only about 20 minutes from the Base. The restaurant was good too, and they have a nice computer room to print […] out boarding passes and such. The only complaint I have, was that the two people working the front desk were not very helpful with local directions or other information we were seeking. They barely spoke English very well. But I'd give the hotel a solid 5. It was very nice and clean and up-to-date. Read more

Genuine Expedia guest review

Room was nice. Shower was outdated and a little mouldy. Not enough towels. Had to continually ask for more. Coffee in room was undrinkable. Coffee in lobby was costly. Staff polite but not terribly helpful. Lobby is spacious, but had very primative and cheesy Halloween decor. Big place, directional signs confusing. Long elevator waits in morning

Genuine Expedia guest review

The rooms were large and comfortable, and very clean. The bed was amazing, with a fluffy down comforter and lots of pillows. It was as nice as the Westin we stayed in on my husband's business trip for nearly half the price. It was a bit of a drive to the city but well worth it-the value for the dollar was great. The only caveat is there was no free […] wi-fi in the rooms. This wasn't a problem for us as we had smartphones, but I could see it being troublesome for a longer stay. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

We loved everything about the service, condition of room. However, we were disappointed in the indoor pool area. There were few chairs - 6 to be exact, only 2 were lounge-able in a very small area. Few towels.

Genuine Expedia guest review

Comfortable, convenient for business trips to the north side of Chicago. Definitely a preferred spot.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Everything was great except for our experience with room service on Sunday morning. We ordered 2 continental breakfasts for a cost of $23 and we received 2 cups of coffee and 2 glasses of juice. When we question the guy who delivered it he said he would check which was fine. A few minutes later we received a phone call from room service questioning […] why we wanted the basket of Danish that we checked off on the menu. A few minutes after that we received 4 small Danish stopped to a plate with plastic wrap. The whole experience made us feel like we were an inconvenience for the room service staff. Now we talk about our weekend and say "it was perfect except for the room service".When we checked out the counter staff never asked about our stay. Neither of these issues would keep us from returning to this hotel. The locatin is great, the train to the city is nearby and beats driving back and forth in the traffic. The hotel is nice and clean and outside of the room service staff, the staff is very nice. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We booked ahead and checked in early but still got rooms with one bed and a pullout couch instead of two beds. The Internet cost an extra ten bucks. The TV remote didn't work. The bathroom only had 2 towels and had shampoo and 2 lotions but no conditioner. The bed was comfy but the pullout not so much. Rooms are big and the area is very quiet but hard […] to find. The address is not clear on the signs in the development. Read more

Genuine Hotels.com guest review

Room service extremely slow. One bar of soap for three days. Only one elevator worked. Surprised it is still a Marriott.

Genuine Hotels.com guest review

Generally, we had a good stay. My biggest complaint is that only one elevator was working the day we checked out. It was really hard because we had lots of luggage and every elevator was full. Our other guests who stayed at the hotel finally took an up elevator and then waited to come down. That was the only way they could all get on. There was no bell […] staff either. We made reservations for 2 other people to stay at our hotel but the front desk staff were unable to find the reservations. Luckily, I had a printout of everything. The hinges to the cabinet came loose. I would definitely recommend this hotel to anyone who needs to stay in Deerfield. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Hotel is easy to get to, centrally located for this trip, clean and comfortable. I had dinner at the bar on night and the steak I had was perfect! Probably one of the best I've ever eaten, I was pleasantly surprised about that. Only complaint is that it was uncomfortably cold in the restaurant/bar area. I heard others complain about that as well. The […] area surrounding the hotel is nice and clean, mostly office buildings. I would definitely stay here again. Not a five star, but a nice clean hotel, and steaks are excellent! Read more

Genuine Hotels.com guest review

perfect, great for the family and being away from Chicago

Genuine Expedia guest review

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Genuine Hotels.com guest review

This hotel was superb. It's hidden location was calm and peaceful. the room was classy but very comfortable-a place to unwind. Unfortunately it was also overrun with kids from some tournament and they were noisy, disrespectful, running in the halls, etc. Such a classy place needs to better screen these huge groups of kids and make accompanying adults […] more responsible for their charges. It is very unfair to other paying guests. Read more

Genuine Hotels.com guest review

The hotel room is comfortable, and the air conditioner is quiet (a plus). But there are little things which annoyed me. 1. The tissue box was almost empty when we checked into the room, we had to ask for another one right away. 2. I had to sign a check-out note from the front desk in order to use swimming pool towels, and return them afterwards. In […] all the other hotels I had ever stayed, swimming pool towels are always by the pool for guests to use. 3. They have a sealed $4.50 water bottle in the room. I only took a look, saw the price tag, and never even tried to open it. The seal was left intact, but they still charged $4.50 on my credit card. I'll have to call them to get the credit back. I so hate to do this. This hotel is not cheap compared to others in the same area. I paid for it, and I expected to feel comfortable and respected. I didn't get that feeling. Not the best value around! Read more

Genuine Expedia guest review

Room was very clean. Two of the three nights that I stayed, I had to ask for towels and wash cloths. Did not have to the third night because I hid an extra set so the cleaning lady would not find them. Bed was comfortable but alarm clock did not work and coffee pot was missing the basket. The sofa bed had dirty linens left on it. This hotel would be […] OK if someone else was paying for it but it is way overpriced when you are paying. Read more

Genuine Expedia guest review

very comfortable

Genuine Hotels.com guest review

We could not have been happier with our three night stay at this all suite hotel. The room was very cozy, with lovely french doors separating the living and sleeping spaces. There were a few odd stains on the curtains, and the cupboards could have used a dusting, but overall the room was very clean.The bathroom was large, but the stand up shower (with […] separate tub) in our room had only a soap dish (i.e., no place to put toiletries). Having a microwave; refrigerator; and (2!) sharp, flat panel TVs allowed us to squirrel in for a long weekend without having to leave the hotel after picking up supplies. Note: The hotel is surrounded by office buildings, so walking to a restaurant or a grocery store isn't possible. The front desk and housekeeping staff were all very professional and accommodating. The lounge is large and welcoming. The pools are pretty small, but very popular with visiting kids. Expect lots of traffic in the water on hot days. Only negative thing I can say about the hotel was they charged $9.99 a day charge for Wi-Fi. Read more

Genuine Expedia guest review

Great place to stay. Pool was a little too chemically but room was clean neat and spacious. Hard to locate at first due to location inside business park and poor signage. Definately returning in the future.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Stayed the weekend with my wife and 6 year old daughter. Hotel was clean, quite and comfortable. Loved the king suite we had with a separate living area/pullout sleeper. Very close to highways for easy acess to downtown. Lots of good restaurants close by. My only complaint was having to pay for in-room internet acess. I don't know why any hotel charges […] for this. I can go to practically any dive hotel and get free wireless but I have to pay for it in a nicer place like this...ridiculous. Read more

Genuine Expedia guest review

Would like to have had free wifi

Genuine Hotels.com guest review

Nice hotel - comfortable. No complimentary coffee in the morning is a bummer.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The hotel decor is a bit dated but still very nice and well maintained. The room was clean and the bed was extremely comfortable. The outdoor pool is nice but very shallow - the deepest is only 4-1/2 feet. The hotel needs to update its signage about vending machines. Not only are they not on every floor, but they are nowhere to be found. The hotel is […] very convenient to the Tr-State tollway. Would definitely stay here again. Great price too. Read more

Genuine Hotels.com guest review

This is the second time we have stayed in this hotel. It is located in an office park, so is very quiet. We needed to be in this area so it worked out perfectly for us. We were traveling with 3 adult children & their spouses and 5 grandchildren all under the age of 4. The pools are very nice, restaurant is very good, outdoor patio is lovely. There are […] other restaurants, malls etc. close by. Since all the rooms are suite rooms it is very comfortable for families. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review