"Right across from event"
Noise from highway too much for me until early hours when most traffic is minimalGenuine Hotels.com guest review
Our room was clean and the staff was fine but the room was worn, dully decorated, and felt like we were in a basement, the shower barely large enough for a slender person. We could hear everyone above us. Highlight was Puerto 27 the restaurant on the hotel's land. Excellent Peruvian Food. Overall we thought the hotel could use upgrades but they are […] fighting against lousy construction. Read moreGenuine Hotels.com guest review
"Great anniversary getaway"
The staff was incredibly pleasant our view of the Pacific was absolutely gorgeous and the Jacuzzi tub was worth its weight in gold!!! :D I would love to go again!!Genuine Hotels.com guest review
The fireplace was broken, we were told it had a balcony with a view, the view was of a concrete wall and the balcony was invisible. The door had been busted and there were holes in the bathroom wall. The service was great and the people were friendly, the room was the only disappointment!Genuine Hotels.com guest review
I was given two incorrect rooms, had to go to third room. Fire place dosent work sign on wall says temporary out of order. Rooms need an extra blanket and pillow they were never delivered as requested. The place is in desperate need of renovation, holes in carpet, dirty, rusted, bent metal mini blindes. rust on bathroom ceiling.Genuine Hotels.com guest review
"Beautiful location. Comfortable beds"
Excellent restaurant on siteGenuine Expedia guest review
The air conditioner sounded like a Mack truck, the bed sank in the middle, the toilet would not flush unless you held the handle down the entire time, the blinds were metallic, rusty and broken. The hotel is not on the beach as the picture implies. There is a highway between the sand dunes and the hotel. We left the next day.Genuine Hotels.com guest review
"Great view; close to tourist attractions"
The hotel is nice but awkward. The main lobby is cramped and the hostess was not friendly. Parking is included with your stay, but there are not many slots available. We stayed one night to visit the Half Moon Bay harvest festival so this was a convenient distance from Half Moon Bay, but traffic gets busy! The drive down is beautiful and the ocean is […] right across the street. It is more convenient to drive over and park near the Taco Bell if you want to go for a walk. The hotel itself is very drafty and not easily navigated. Minimal decor in rooms and throughout, but very clean. Ours had a jacuzzi tub just a step away from the bed! The jets are loud so you can't use them past 10pm and the heater works great. There is also a large, common patio area, but again, awkwardly placed. There is no furniture and it almost seemed like there was some kind of construction going on at the time. Some of the rooms face the walkway and if their windows are open you can see right in which is surprising and feels intrusive. There is a good restaurant attached to the hotel which saved us from losing our parking spot but is expensive. Read moreGenuine Hotels.com guest review
The hotel staff was very friendly however our room was very outdated and not very clean. There were cob webs on the ceiling and the floors were filthy. The parking was also horrible- all but one night we had to park far from our room. The bed was surprisingly very comfortable so that was a big plus!Genuine Hotels.com guest review
"Great place & close to the beach!!!"
Had a great time!!! View & deck were nice. Plus the jetted tub was a treat!!! Would go back again!!Genuine Expedia guest review
It's a bummer that such a nicely located hotel has ugly rooms. Surely ownership has to know that an updated hotel brings more satisfied customers.Genuine Hotels.com guest review
the hotel was nice the only thing I had a problem with was a dirty towel still hung on back side of bathroom door. The bed was very comfortable as was the rest of the room.Genuine Hotels.com guest review
Booked for one night and went back for two more.Genuine Expedia guest review
"At the beach"
Hotel looks much nicer from the outside. The restaurant on the property is excellent, loads of fun! Beach right across HWY 1. Rooms are outdated a bit, kudos to the photographer that shot the photos for the website!Genuine Hotels.com guest review
I literally could feel the springs beneath me as I tried to make myself comfortable. Only one pillow per person. My family of four stayed in a double. Wow. The reason you rent a room is to at some point, lay in bed and fall asleep. You need to put more money into the beds for crying out loud...Genuine Hotels.com guest review
"nice view of the ocean"
when I went to check in, the hotel had not received my reservation yet. After showing them a copy of the reservation from Expedia, they were apologetic, and upgraded me to a full view room instead of a room with half view of the ocean.Genuine Expedia guest review
Great location Comfortable room. We're going back next time we're in the state.Genuine Expedia guest review
"Location was not as expected"
The fireplace was out of service. The bathroom sink did not drain properly. Otherwise, it was an average room and service was mediocre for the price!!! Next time, I will consider other Hotels in the area.Genuine Hotels.com guest review
We stayed here to show our son the ocean and walk on the beach. This was the perfect location for that. Room was outdated but very comfortable. Location was perfect. Only complaint was a stain on our sheets and when we called the front desk for help we were given wrong size sheets and had to go to front desk ourselves.Genuine Hotels.com guest review
"Across from nice beach"
happy with everything. the jetted tub in room was a plesant surprise.Genuine Hotels.com guest review
It was about 15 minutes from San Fran. The bus stop was next to the hotel so we rode the bus to the BART station to get into the city. The room and area was beautiful. We had dinner at the restaurant/bar. It was amazing!! Thought it was a great deal for the price!Genuine Hotels.com guest review
"terrible hotel conditions"
rooms were dirty, old and needs to be updated.Genuine Hotels.com guest review
"website reservation have a problem, Igotpenalized."
I thought the surrounding neighborhood and hotel location with the gorgeous views would be enough for them to keep the hotel clean and well taking care, but that was not the case. The room smell mold, and the internet reservation was wrong in the end they charge my credicard twice: the value agreed and plus 26.00 because their website mistake of dates […] reserved. I was not happy with that and they give me no choice, I would be penalized anyway, or I pay more for them to change the date or I would lose the whole amount payed for the reservation of that hotel, they would not cancel the reservation because the website made the dates reserved for the same day I got the reservation, and for cancel should be 24 hours before blablabla....and I explain I MADE THE RESERVATION A 5 MINUTES AGO, HOW CAN I CANCEL or HOR CAN YOU GUYS CHANGE THE DATE FOR TOMORROW, IT WAS NOT MY MISTAKE , IT WAS THE WEBSITE PROBLEM MISTAKEN THE DATES? Anybody with a little bit of morals would not make me pay for their website mistake dates any charge and would correct right away the date for the next night. I call 5 minutes after made the reservation and received their email of confirmation and saw the wrong date, and I told them the date showing is wrong, and still they make me pay more for change the date for the next day because their mistake. I will never accept that as a correct action to do with a guest. Very disappointed! Read moreGenuine Hotels.com guest review
"beautiful ocean front view, nice room"
great time, great tub in room, comfortable bed beautiful viewGenuine Expedia guest review
Nice ocean view, but room not yet clean when we entered it.Genuine Hotels.com guest review
This was the best one yet. Thank youGenuine Hotels.com guest review
"Chose hotel for price."
It was fine for our stay. Had a nice view of the water. Friendly staff. Small shower, older TV. Many of the hotels in the area were way overpriced due to events at that time. Would stay again.Genuine Expedia guest review
Great location, friendly staff and a hot tub IN THE ROOM! Wasn't expected but a great surprise! Also not that expensive. Loved it!Genuine Expedia guest review
"Fantastic Customer Service"
We were here on our honeymoon, part of our road trip. It was a great place to stay. The front office was fantastic! The restaurant was great. Everyone was super friendly. The view from the room was amazing and the beds were very comfy. Thanks for the wonderful stay.Genuine Hotels.com guest review
"Nice if it was managed and maintained better."
Nice location but this hotel needs some better management and TLC. It has great potential and is situated perfectly for visiting SF. It's a bit worn and that's a shame considering the architecture and design of the property.Genuine Hotels.com guest review
"Great location for sight seeing"
We stayed here for the location but this Hotel turned out to be a wonderful place. Room was clean and spacious for the two of us and we enjoyed the beautiful scenery.Genuine Hotels.com guest review
Stayed here as we felt it would be convenient to the airport That was true but not the luxury hotel they portray. Fireplace was out of order. Mold in bathrooms. Shower cramped. Furniture broken. Not worth the money we spentGenuine Hotels.com guest review
"Think twice about why you want to stay in a hotel!"
I have to say the location is perfect with the exception that the picture of the hotel is deceiving. It is not ON the beach it is across from Pacific Coast Highway (1) so you have to cross the street to gain access to the beach. The hotel is extremely dated. They focus more on the in room jacuzzi than the comfort and look of the room and the tub takes […] up most of the room space. The shower is what I would call a turn around shower, definitely not for a larger guest, since it offers only enough space to turn around. Forget it if you drop something in the shower, since it is not large enough for an average person to bend over in the shower. The water pressure is excellent as well as the shower head. We arrived a little early and were twice told to come back in 45 minutes so we could check in and when we came back, the room was still not ready. Housekeeping offers little in the way of cleaning a dated room. The curtains are a sheer fabric and there is no black out curtains in the room. There are porch lights which remain lit as well as property lights which kept us up all night since we could not adequately get the room dark enough to sleep in. Better to just leave the lights on. It was actually darker at 5am when the lights finally went out. The beds are quite comfortable. Read moreGenuine Hotels.com guest review
When comparing the price to other hotels, this hotels value is excellent. We would stay there againGenuine Hotels.com guest review
"Can't Beat the Location"
Right across the street from the beach. Beautiful views from our room. We had a king size bed, small couch. It was comfortable, but not five star. It was within a 3 minute walk to a bike path if you want to take a nice walk along the shore. Also a 10 minute of less walk to several casual restaurants. Also, only a 10 minute drive and 20 minute BART ride […] to downtown San Francisco. Kind of weird to have a jacuzzi bath right next to the bed. Looks like they threw it in there as an after thought. Read moreGenuine Hotels.com guest review
I was very disappointed, I have stayed at this hotel before and requested a partial ocean view and a certain room, I understand that you cannot guarantee the requested room but I was wanting the partial view so we would be in the back away from the road. We were given a beautiful view, with the road right outside of our balcony, with no privacy at all. […] The fireplace didnt work, the jets in the tub didnt work properly, and the room could have been better maintained and cleaned more thoroughly. I will have to really think about staying here again. Which is a shame because my first visit was so wonderful and I love the area. Read moreGenuine Hotels.com guest review
Great location on the oceanGenuine Hotels.com guest review
"great view of the ocean"
excellent, easy to locate, accessible to places we were interested in. disappointed with expedia that room was charged 2 days in advance and no offer of discounts.Genuine Expedia guest review
Bad hotelGenuine Hotels.com guest review
I will not recommend to my friends it's too expensive and the hotel is not that goodGenuine Expedia guest review
"Close to the beach"
It was an easy walk across the street to the beach and hiking trails. The hotel was fine, a bit expensive for what it was. The jacuzzi rooms seemed to be the only rooms available--so we had to pay a premium for something that we didn't want.Genuine Hotels.com guest review
"Close to the beach"
I wish the jacuzzi would have been located in the bathroom rather than the bedroom. the jacuzzi was older and not very effective. Ample space for suitcases. The vanity was small for laying out cosmetics. Nice pool. Continental Breakfast was included. Nice options. Since there was no area to sit, trays were provided for taking food back to room.Genuine Hotels.com guest review
"massive hot tub"
when I arrived, the girl working the nightshift warned me there were jacuzzis in the rooms and they asked that people not use them after 10pm. I eventually made my way to the room (she sort of waved her hand at the rear building - no map or directions - she was giggling at something on the computer so maybe I came at a bad time), and found there was […] a jacuzzi RIGHT inside the door, as in don't trip over it walking in. the jacuzzi was nice but the decor and cleanliness level of the bathroom felt like the interior designer's frat boy boyfriend might have taken the checkbook and decided "jacuzzis for everyone !!!", and then the designer was left to make due with what was left in the account - it wasn't awful, the bed was very comfortable but you could definitely see where the money had gone. so, I settled in and tried to sleep but there was a humming noise from somewhere which kept me up until 3am - I thought it might have been a generator from a construction lamp next to the road outside? but when I mentioned it on checkout the same desk clerk from the night before literally rolled her eyes at me and said "it was probably a jacuzzi, you should have called the desk" then went back to chatting on her cellphone - she was clearly deeply concerned and well versed in customer service. so, long story short, if you're looking for a good deal on a room in the area with a jacuzzi, comfortable bed, mold in the bathroom, snotty customer service and not much else, this is the place for you. Read moreGenuine Hotels.com guest review
"Very unaccommodating staff."
Nice enough place. Staff was repeatedly unhelpful as we tried early check-in to get ready for a nearby wedding we were attending. Calling in advance was useless. Tried again the day of check-in, explained situation and was told to call at 11, did and was told call in another 30 minutes. They made no offer to call me instead when they had an answer and […] no offer to use another room temporarily to get ready in. We had to make other arrangements and I sent my girlfriend to check-in under my name later and had to make special arrangements on the phone even to do that. Then she was told not to use the jets on the tub in the room after 10pm. Why even put a spa tub in the room with a curfew? Read moreGenuine Expedia guest review
"Nice Beach Hotel"
Location was great with a fantastic view of the ocean. Hotel overall appearance was very good.Genuine Expedia guest review
Response by Pacifica Beach Hotel Thank You for your comments and we hope you will stay with us the next time you are visiting the area.
The room was clean and well kept but the only night we stay there was some rough neighbor that was making a lot noise in the parking lot at 3 am.Genuine Expedia guest review
"Pacifica hotel with beach access and views"
Wanted a place in Pacifica to be close to relatives. Not much to choose from at a decent rate, so this place filled the bill.Genuine Expedia guest review
Response by Pacifica Beach Hotel Thank You for your comments and we hope you will stay with us the next time you are visiting the area.
"Partial Ocean View?"
Just to be clear, 'partial ocean view' means that if you leave the door to the room or the curtains to the access way open, you can just make out the ocean in the distance. Maybe there are other rooms that are nicer and have good views, but I wasn't in one of them. I felt that the daily rate was much too high for what is otherwise an undistinguished […] room. Read moreGenuine Expedia guest review
not perfect, but adequate, They got me a quieter room after asking twice..Genuine Hotels.com guest review
"loved the area lots to see and do"
We enjoyed our stay very much. Staff was wonderful, room was clean, and services were great. I would definitely stay here again.Genuine Hotels.com guest review
Response by Pacifica Beach Hotel We are glad to hear you were satisfied with your stay with us and look forward to seeing you again soon. Thank you
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