All hotels in Choeng Thale, Thailand
1 room, 2 adults
You can collect Hotels.com® Rewards nights here106/46 Moo 3, Surin Beach Road, Choeng Thale, Phuket, 83110, Thailand, ‏‎800-491-6126
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4.8 / 5Outstanding

Score breakdown (from 157 reviews)

Average rating for:

  • Cleanliness
    4.8
  • Service
    4.8
  • Comfort
    4.8
  • Condition
    4.7
  • Neighborhood
    4.2
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4.0 / 5Excellent
"Last minute booking"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
We wanted a quiet but nice hotel with close proximity to a beautiful beach. Twin Palms definitely was the place to stay! Outstanding service with amazing staff made our stay even more relaxing. The free breakfast also was an added bonus with very good variety of food.
Genuine Expedia guest review
Other trip Jan 26, 2015
maia
US
5.0 / 5Outstanding
"Luxury hotel, very close to Surin beach"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Pros:Great hotel for couples. Great breakfast. Rooms are spacious and private. The staff was very friendly. I already recommended this hotel to friends Cons: there were construction going on along the road in front of hotel and it was impossible to avoid getting mud all over your feet and clothes. The hotel charged us for a skirt that we sent for dry cleaning to get the mud off,without removing any mud stain. Also the balcony of the room could be cleaner. Overall our stay was wonderful in all other aspects!
Genuine Expedia guest review
Other trip Dec 23, 2014
George
US
4.0 / 5Excellent
"A nicer hotel..."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Know this...If you are expecting a 5 star property like one would find in New York, San Francisco, Sydney, Tokyo or London then lower your expectations. That said this one of the nicer properties you will stay at in SEA from a fit and finish as well as consistent services levels.
Genuine Expedia guest review
Other trip Sep 9, 2014
A Traveler
US
4.0 / 5Excellent
"Great Hotel but beach not so desirable"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was enjoyable. The staff go out of their way to make you happy and comfortable. We felt relaxed when we came from Pa tong and entered the hotel grounds. The beach was not enjoyable but it appeared they were cleaning up and removing all the businesses from the beach and making the beach more pristine. When we first arrived there was a large amount of trash and broken sand bags that needed to be cleaned up. The park that you walk through to get to the beach is trashy and cars and motorcycles drive every which way.
Genuine Expedia guest review
Other trip Jun 19, 2014
Gregg and Lynn
US
5.0 / 5Outstanding
"Will gladly come back"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
ABSOLUTELY AMAZING!!!! Would like to give it a 6 of 5 rating! Breakfast is gourmet and delicious, the grounds are beautiful, the rooms are big and spacious and comfortable. Friendly smiling staff. Great relaxing location but if you want to get to Patong you can take a taxi that are easily sitting outside of the hotel for 500 baht and won't take more than about 15 min.
Genuine Expedia guest review
Other trip May 19, 2014
JV
US
4.0 / 5Excellent
"breakfast menu and varaities in typd of foos"
  • Cleanliness
    1.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
when i was with my wife and we are muslims and we went to breakfast we found that half of the food is ham and pork which is very hard and disgusting for us i wished that a hotel like twinpalms appreciate our religion
Genuine Expedia guest review
Other trip Oct 11, 2013
A Traveler
US
5.0 / 5Outstanding
"Its a 2 minute walk to the hotels private beach."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This is a great hotel with a great pool and beach area. The staff was Super, they took care of all our needs. We spent most of our time between the pool and beach just relaxing. At night we would walk to a local restaurant for dinner. There are many restaurants within a 5-10 minute walk It is a romantic hotel that is good for the kids. I will be going back!!!
Genuine Expedia guest review
Other trip Jul 2, 2013
mike
US
4.0 / 5Excellent
"relaxing place for vacation"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
I stayed at duplex suite for two days. The room was large and clean with small pool inside room. Room facilities are good. A lot of water are provided for us. All staff are friendly. Breakfast is a bit disappoint because small choice of foods. Price is much expensive than other hotel. Overall, this is a fantantic place that recommend for eveyone
Genuine Hotels.com guest review
1 night family trip Jun 29, 2013
Tenten
US
5.0 / 5Outstanding
"Everything was amazing!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This place was amazing. Very relaxing and the service was top notch. I was not able to enjoy the breakfast because I had an early tour, which I woke up a bit late not allowing me to enjoy the breakfast. But I was able to look at it on my way out and it looked very good. The beachclub that they have at the beach is very nice and the beach itself was excellent. The hotel is across the street from the ocean, but that did not bother me as the beachclub and service more than made up for it. They also gave me a little wallet to keep, to place my room key, towel passes, and other cards, money, etc. Very nice simple touch. Overall, this is a Beautiful place! I would love to return on my next visit to Phuket. By the way, my girlfriend also fell in love with this place. Atmosphere was great for couples.
Genuine Hotels.com guest review
1 night trip May 27, 2013
George
US
5.0 / 5Outstanding
"Fantastic Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This was one of the best hotels that we have stayed in. The staff are amazing and the small attention to detail by the hotel make this hotel stand out as world class. We stayed for 5 nights in a Deluxe lagoon pool room #47. The room was perfect and the setting allowing access directly to the pool is perfect. I know a few people complained about the lagoon rooms not having privacy but we really did not have a problem as #47 is right at the back. The style of the hotel makes the pool integral with the rooms and it is what makes the hotel so awesome so the small sacrifice is that all the rooms around the pool lack seclusion but it is worth it. I would recommend the lagoon rooms as it was great to come home each night and just jump straight into the pool in front of your room or to sit with a glass of wine on your balcony with legs in the pool. The staff were amazingly friendly and courteous the entire time and always responded immediately as well to emails I sent with questions about taxi fares etc in Thailand. The staff really go the extra mile.
Genuine Expedia guest review
Other trip May 6, 2013
A Traveler
US
5.0 / 5Outstanding
"Very nice hotel!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My husband and I fell in love with this hotel. We would recommend this hotel to anyone, because there is all to have a good vacation. You can imagine the pool open 24 hours a day;-) it was great. The hotel staff is very kind and professional, so whatever we ask, they know everything and can advise. All excursions we ordered only through the hotel, as well as car hire and even scooter, which we took for a day, a cheerful experience.
Genuine Expedia guest review
Other trip Dec 9, 2012
Natalia
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"A luxurious and relaxing choice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
We stayed here for a week and had a great time, but I'm not sure this hotel would be for everyone so here are a few pros and cons. Pros: - Very well maintained - Excellent level of service from hotel staff - Surin beach area is more upmarket than most of Phuket and much more relaxed - Excellent quality of food and drinks in hotel restaurants and bars - Overall a very high end feel to the hotel Cons: - The Surin beach area is very quiet with a fairly limited selection of restaurants etc and is more pricey than other places in Phuket (the flip side to it being relaxed and upmarket, obviously) - Hotel food and drink very highly priced for Thailand and all prices exclude service and VAT (10% and 7% respectively) - Relatively small swimming pool with few loungers (we visited off peak and even then there was often limited space) - The beach clubs (catch in particular) are quite pretentious - they wouldn't let us have a table one evening, even though many were free, because we wouldn't promise to buy a whole bottle of spirits (between two of us!) - Cold showers!
Genuine Hotels.com guest review
8 night romance trip Apr 23, 2015
A Traveler
GB
5.0 / 5Outstanding
"Another world!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Beautiful, amazing tranquil hotel. Probably best food ive ever tasted especially "taste" restaurant along Surin beach. Really good value for money. Catch beach bar brilliant food, DJ booth superb latest music proper funky!
Genuine Hotels.com guest review
9 night romance trip Mar 17, 2015
Jordan
GB
5.0 / 5Outstanding
"You will be well taken care of!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Our stay was excellent- everything was gorgeous, clean and comfortable. We appreciated the fruit tasting session every afternoon. Staffs were extremely helpful and provided excellent service!
Genuine Hotels.com guest review
3 night trip with friends Mar 12, 2015
Cuilian
SG
5.0 / 5Outstanding
"Truly 5 Star!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
An amazing hotel and part of the Small Luxury Hotels of the world and truly reflective of the title. We travelled with 3 teenagers so were spread over 2 rooms but with the safety of the hotel they were never a concern or worry. Location is great with only a small walk across to uncrowded Surin beach. Staff were absolutely amazing and nothing was ever a problem, many thanks to all of you for making our holiday truly remarkable! Hope to be back some time in the future.
Genuine Expedia guest review
Other trip Oct 12, 2014
Phil
AU
5.0 / 5Outstanding
"Great hotel centred around a large warm pool"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Great architectural design as doesn't feel cramped and yet lots of bedrooms around a huge warm swimming pool. Had nice room on ground floor around the pool (the ones with steps down into pool are no better located). Room is fine but not as cleverly done eg sinks set too far back so can knock knee. Worth using mosquito spray as got bitten at night on legs While I was there it rained heavily and often, so can attest that they have loads of umbrellas. Sea is a 5 min walk away across a road and then across a field. Hotel ask for 1000 deposit per towel ie 20 Gbp which is ridiculous as it's an open beach and the beach club hotel links with has no lockers etc Breakfasts very good. Sunday brunch goodGreat architectural design as doesn't feel cramped and yet lots of bedrooms around a huge warm swimming pool. Had nice room on ground floor around the pool (the ones with steps down into pool are no better located). Room is fine but not as cleverly done eg sinks set too far back so can knock knee. Worth using mosquito spray as got bitten at night on legs While I was there it rained heavily and often, so can attest that they have loads of umbrellas. Sea is a 5 min walk away across a road and then across a field. Hotel ask for 1000 deposit per towel ie 20 Gbp which is ridiculous as it's an open beach and the beach club hotel links with has no lockers etc Sea has good high waves and was 29c in October; great . Beach needs to be better cleaned. I would return. It is 30 min from air
Genuine Expedia guest review
Other trip Oct 9, 2014
DD
GB
5.0 / 5Outstanding
"Romantic Twin Palms"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Stayed here for 3 nights. Being the earliest development on Surin beach, it is well maintained and managed very well.
Genuine Hotels.com guest review
3 night romance trip Aug 28, 2014
Anthony
AS
5.0 / 5Outstanding
"Great hotel, no complaints"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
No complaints here, this is a great resort. It is clean, well maintained, friendly staff and a great buffet breakfast. Would definitely go back!
Genuine Expedia guest review
Other trip Aug 30, 2014
Gary
AU
5.0 / 5Outstanding
"Excellent stay at Twinpalms"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
From the momement we arrived the staff were very helpful and we were given an upgrade to a two story residence with our own rooftop pool. It was a very well presented room with lots of space, two bathrooms, the one upstairs had a huge bathtub, dining room, lounge room with surround sound tv, an extra big king size bed and to top it off, our own private pool on the roof. The restaurant served a delicious breakfast every morning and we ate dinner there on a few occassions and the food was excellent and not too pricey. The staff throughout the resort were all very helful and our stay in phuket would not have been as enjoyable if we had stayed elsewhere. Would definitely reccomend Twinpalms. I will be back again....
Genuine Expedia guest review
Other trip Aug 10, 2014
Jane
AU
4.0 / 5Excellent
"Lovely stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Very nice clean hotel in relaxing location. Staff outstanding and food very good at hotel. Grand Deluxe room
Genuine Expedia guest review
Other trip Jul 31, 2014
A Traveler
AU
4.0 / 5Excellent
"Good quality hotel on beautiful Surin Beach"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Twin Palms is a good quality contemporary hotel, has lovely spacious rooms, nice pool, amazing buffet breakfast, friendly staff and more suited for adults. The staff do a great job keeping the rooms clean. It is across the road from Surin Beach. It is in a quieter area away from the hustle and bustle of Patong.
Genuine Expedia guest review
Other trip Jul 17, 2014
Jessica
AU
5.0 / 5Outstanding
"Smart hotel - great staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel was great. Breakfast was limited but staff were freindly. Good coffee. Super close to the beach. Two good beach clubs as well and not to busy. Not to far from Patong if you want some more entertainment.
Genuine Expedia guest review
Other trip Jul 13, 2014
Al
GB
5.0 / 5Outstanding
"Great Chill Holiday"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Twin Palms is fantastic getaway if you need a quiet chill spot. Surin Beach is one of our favorites - beautiful stretch with just enough activity. Breakfast at TP is adequate. Only downside is taxi fates to Patinh and anything outside Surun.
Genuine Hotels.com guest review
3 night romance trip Jun 28, 2014
Jac411
AS
5.0 / 5Outstanding
"great resort close to the beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
great experience, the day spa was fantastic, and hotel clean with friendly staff. The resort was quiet and restful and the pool clean and available 24 hrs a day
Genuine Expedia guest review
Other trip Jun 14, 2014
Kathy
AU
4.0 / 5Excellent
"Lovely hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Lovely hotel. You have to cross a field to get from the hotel to the beach and the beachclub. This is the best.Very nicely decorated with beds provided on the beach. In the evening it is a club/bar with a DJ. We really liked it. We liked Surin beach a lot of the choice in restaurants. The food in the hotel was good. The hotel is part of the small luxury hotel group so we had high expectations for the breakfast but we missed fresh juice (not from a carton) and a bit more choice. Room is spacious.
Genuine Expedia guest review
Other trip Jun 8, 2014
Kuni
SG
5.0 / 5Outstanding
"Perfect Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
was recommended the hotel by a friend and was not disappointed. The welcome experience was fantastic as was the food, pool and tranquility of the venue. Will return to stay for sure. Only potential downside is fact its 25 mins from Patong, so if you want to be closet to the busy action of Phuket this is probably not the hotel for you
Genuine Hotels.com guest review
2 night trip with friends May 16, 2014
Ross
SG
4.0 / 5Excellent
"Nice and quiet hotel, with a beach club near by."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Twinpalms was overall a pleasant experience, nice and cozy and great place for those who are looking for a quiet place to relax and enjoy the sun. The staffs were very attentive, and the hotel had a library where you can seek information about Phuket, and also borrow books, magazines and dvd. The spa was definitely amazing, recommend the candle oil massage to all spa lovers (super relaxing)!! I'm usually very picky towards cleanliness of the hotel room, but I definitely think the suite at Twinpalms was satisfying. However the only things that I would think needs improvement is the breakfast buffet, because of the weather I think the drinks and salads weren't fresh enough (more to the warm) side. And also the hotel is quite far from Phuket town (1 hour drive) so harder to enjoy the city and some authentic Thai food.
Genuine Expedia guest review
Other trip May 8, 2014
dumb0
HK
4.0 / 5Excellent
"Brand new with comfy design"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Everything is good, only the breakfast is too little choices.
Genuine Hotels.com guest review
4 night romance trip Mar 25, 2014
K
SG
5.0 / 5Outstanding
"Close to beach"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Beautiful hotel , beautiful friendly helpful people .
Genuine Expedia guest review
Other trip Mar 30, 2014
David
GB
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Exceptional, that just sums it up !!!
Genuine Hotels.com guest review
3 night family trip Mar 21, 2014
A Traveler
GB
5.0 / 5Outstanding
"Luxury at its best"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Loved our stay at Twinpalms - it is a stylish and modern 5 star hotel where they make every effort to ensure you have an enjoyable and relaxing stay. The service is impeccable, the rooms are spacious and in a sparkling condition with great finishing touches. There are so many amenities and facilities, including access to Catch Beach Club and a library with DVDS, magazines and books for loan. The breakfast buffet is of a high quality and has great variety. I would definitely stay here again when I next return to Phuket.
Genuine Expedia guest review
Other trip Mar 12, 2014
V
AU
5.0 / 5Outstanding
"Absolutely beautiful"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Room, location, pool area and breakfast were all fantastic.
Genuine Hotels.com guest review
1 night romance trip Nov 3, 2013
A Traveler
SG
5.0 / 5Outstanding
"Fabulous"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a penthouse for 3 nights and it was amazing - three levels with our own roof top pool - everything you could need - amazing beach and beach club - great neighbourhood boutiques. We have been going to Phuket for 10 years and this is a quiet beautiful beach - lacking undesirables.
Genuine Hotels.com guest review
3 night trip Oct 16, 2013
A Traveler
NZ
4.0 / 5Excellent
"Som"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
We couldn't fault the staff and service at Twin Palms. Our room was clean and lovely, the staff were extremely accommodating and professional, and the grounds were beautiful. We were under the impression that the hotel caters mainly for adults, but unfortunately, this wasn't the case during our stay. On day three there was an influx of families with young children, which was what we had tried to avoid by our initial research into- and choice of- accommodation. The pool area, restaurant, and grounds were overrun with screams, squeals, and splashing children, and the proximity of our room to these areas meant we couldn't get away from the noise without leaving the hotel grounds. Consequently we felt like we were on someone else's holiday. I would highly recommend the hotel if you don't mind that kind of noise.
Genuine Hotels.com guest review
10 night trip Oct 9, 2013
KJN
AU
5.0 / 5Outstanding
"Great Hotel, but......"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Twin Palms is a fabulous hotel. We have stayed there many times. We were disappointed on our most recent visit to find that the fitness center has stopped having bottled water available. When we asked the front desk, we were told to bring from our room or drink from a small fountain that doesn't work very well in the gym. Seems like a strange cut back from a 5 star hotel. Providing bottled water in the fitness center should be standard.
Genuine Hotels.com guest review
2 night romance trip Oct 12, 2013
Wuza
AS
5.0 / 5Outstanding
"Amazing hotel!!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Absolutely brilliant cannot say enough about it we want to come back next year the location was perfect, hotel,was outstanding, food incredible, service best I've ever experienced all round superb!!!!
Genuine Hotels.com guest review
3 night trip Sep 13, 2013
Natalie K
AU
5.0 / 5Outstanding
"Relaxation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
We visited late August Early September, The hotel is set a stroll from Surin Beach and is a very calm and tranquil place to go chill out. Not loads to do at Surin but just enough. Hotel had great Service, good breakfast and nice food at the Pool bar although probably double the price of the local restaurants was of a good standard. A massive Pool was at the front of our room and the water temp was great. A lovely Hotel, needs a little freshen up in the rooms, but still a very nice place to go and get some well needed R@R
Genuine Hotels.com guest review
4 night family trip Sep 4, 2013
Simon P
GB
5.0 / 5Outstanding
"Great place to relax"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Excellent service, friendly and attentive staff, modern décor, large room and bathroom with dual wash basins, pool open 24 hours, free internet, very little shopping nearby which is a plus, several good alternative nearby restaurants, good beach club within five minute's walk, good gym.
Genuine Hotels.com guest review
5 night romance trip Aug 20, 2013
Homer
AU
5.0 / 5Outstanding
"Beautiful hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
This was our first time in phuket and from the moment we arrived we were given 5* treatment with champagne cocktails and beautiful flower bracelets. We stayed for 6 nights in a deluxe room overlooking the stunning pool. Our room was very modern and large with a spacious bathroom and always spotlessly clean. Every day fresh fruit was brought around the pool and also left in our room. We celebrated our wedding anniversary at the hotel and a complimentary bottle of champagne was sent to our room. The breakfast buffet was extensive and included unlimited champagne. Each evening we walked the short distance to the catch club on the beach and had cocktails watching the sunset. As the hotel was so lovely, we hardly ever left it preferring to relax by the peaceful pool area. We would highly recommend this hotel and would certainly return again.
Genuine Expedia guest review
Other trip Aug 15, 2013
Susan
GB
5.0 / 5Outstanding
"Twinpalns simply AMAZING!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Twinpalms was amazing, the staff were superb and very friendly. Having fresh mangos delivered to our room everyday was defiantly a nice touch along with the free in room choices to make you feel even more spoilt. You must try their poolside and Resturant services, the food was a winner most of the time. We highly recommend the spaghetti at the poolside it one of our favourite dishes there. The Surin area is a great option if you are looking for a quiet holiday with less hussle and bussle rather than the Patong and Karon areas. There are still plenty of Resturants and Bars at the beach front for you to enjoy, plus the benefit of having free access to Twinpalms Beach Club. The Beach Club is only a 2 minute walk from the hotel and is right on the beach with the best swimming area. They have the best area for relaxing in the sun and enjoying good food and drinks. We will defiantly be going back there next year!!
Genuine Expedia guest review
Other trip Aug 4, 2013
Arahi & Sunisa
NZ
5.0 / 5Outstanding
"Great get away"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Fantastic hotel with great staff. From the minute we arrived till the minute we left nothing was to much trouble for the staff. Upon arrival we were up- graded in the room we were staying in. Pool staff are fab, great buffet breakfast and good fitness rooms. Very easy together a taxi just outside hotel and they advertise cost and that's what you pay.
Genuine Expedia guest review
Other trip Jul 16, 2013
Pete
GB
5.0 / 5Outstanding
"Luxury at its Best"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Twin Palms is luxurious and beautifully layed out. It is more like a retreat than a hotel. The gardens surrounding it are stunning which makes the views from the rooms really beautiful. The room we stayed in was more like an apartment with a huge bed and a bath and a lovely balcony with a day bed! The service is excellent and the staff so friendly and helpful. They will go out of their way to help you. The two restaurants are also excellent, one being situated in the resort serving Thai food and the other right on the beach serving buffet three nights a week (which I would really recommend) and a la carte the rest of the time. The Catch Beach Club as it is know is in a stunning setting and is really quite breathtaking to see at night. We truly felt we were in paradise!
Genuine Expedia guest review
Other trip Jul 9, 2013
Robin
AU
5.0 / 5Outstanding
"Up to his 5 stars rating"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
I am not a 5 star rated hotel traveller, however once in a while it's nice to see what 5 stars hotel have to offer. Well, we were greeted with champagne upon our arrival (and we could smoke in the reception area - open). Double score. Few mins after our arrvial in our room, we were asked to pick (out of a selection of 3) the following: Type of pillow, tyep of fragrance for our room, and type of flowers for our room. . Breakfast: All you need. One note however: there was only one lady that was able to cook "soft-boiled" eggs, otherwise we always got them hard, but not a big deal (for me but not my fiancee'). Location: perfect: Away enough from the mess of Patong, but close enough (if you are not afraid to rent a scooter - which by the way allows you to have a very nice panoramic view of the surrounding green scenary. Beach: perfect as well. Long enough stretch to run, or surf, or simply chill out and order drinks and (good) food from the CATCH beach club (which is part of the hotel). Rooms: Clean, spacious, massive bed, and spacious shower. Maybe given the distance between bed and TV, they could equip it with a 37 or 40 inches, rather than a 28 (or 32). One note on the room: bit of annoyance on the flush mechanics of the toilette that did not shut properly and caused to have a sound during few nights. For the rest, really really nice lovely place. I have not given 5 out 5 for the (eggs & toilette) but honestly, that does not really matter. Go in July if you like it quite.
Genuine Expedia guest review
Other trip Jul 8, 2013
A Traveler
SG
5.0 / 5Outstanding
"Wonderful resort with wonderful staff"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
I stayed for 10 nights at this wonderful resort at Surin Beach. The staff were simply beautiful and very attentive but not annoying. I would recommend this resort to couples, older singles but not couples with children as there are absolutely no facilites for children. Unfortunately the weather was extremely wet for 5 days and then 5 days of very pleasant weather so the beach did not look at all inviting but I believe it is beautiful in summer.
Genuine Expedia guest review
Other trip Jun 24, 2013
Sue
AU
5.0 / 5Outstanding
"Recharge and Relax"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Twin Palms Hotel - 5 star service all the way, one of the best resort style hotels I've even visited. It is not a child friendly hotel, best for adults only but that's why it was so amazing! Highly recommend especially if you just want to relax and recharge.
Genuine Expedia guest review
Other trip Jun 23, 2013
Clinton
AU
4.0 / 5Excellent
"Twinpalms overall"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Staff were extremely accommodating and well manners. Tended to our every need :)
Genuine Expedia guest review
Other trip Jun 16, 2013
Mels
SG
5.0 / 5Outstanding
"best hotel in Phuket"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
very beautiful hotel , service ,staff, grounds, the pool everything you could ask for. would go back for sure
Genuine Expedia guest review
Other trip Jun 11, 2013
danny
AU
4.0 / 5Excellent
"Nice hotel except location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    2.0
Sevice= Very Good, Condition of the hotel= Very good, Cleanliness= Very Good, Location= So-so (it is not located next to the beach around 300m from the beach, and it is far away from Patong Beach. If you are looking for a quiet place to stay, it is a very good hotel, but if you prefer a hectic place, Patong Beach will be better, considering a 500 Bath on taxi fare to go there. Surrounding neighbourhood= Nothing within walking distant. Overall= It depends on your preference. For me, i was looking for a quiet place to stay with my girl friend, so it was a very nice hotel for us.
Genuine Hotels.com guest review
4 night romance trip May 31, 2013
A Traveler
AS
5.0 / 5Outstanding
"excellent, well run hotel, almost on the beach."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We stayed here for 10 nights in late May 2013. Upon arrival we were upgraded to a de-lux palm room on the first floor, great start! It was quiet, comfortable and large, with all the amenities one could possibly want. We had a good size balcony overlooking the pool area. The staff were all simply wonderful, genuinely interested in you and nothing was too much trouble, from the cleaning staff to the reception people and the beach waiters and bar tenders. Near the end of our stay the hotel was running at full capacity, but the service we received was still first class. We would definitely stay here again if we visited Phuket.
Genuine Expedia guest review
Other trip Jun 9, 2013
Rob
GB
5.0 / 5Outstanding
"Pleasant stay in a great hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
After late arrival we received a complimentary update to room 041 with direct pool access. Fantastic experience. We tried the room service after midnight and the delivery was fast, pricing reasonable and quality of food superb. Breakfast was included in room rate. It included all kinds of eggs, sparkling wine, croissants etc. Room rate was due to low season low considering standard and quality of hotel. Will definitely come back.
Genuine Expedia guest review
Other trip May 28, 2013
A Traveler
HK
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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