All hotels in Morgantown, West Virginia, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here366 Boyers Ave, Morgantown, WV, 26505, United States of America, ‏‎866-925-8648
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3.6 / 5Good

Score breakdown (from 33 reviews)

Average rating for:

  • Cleanliness
    3.8
  • Service
    3.8
  • Comfort
    3.7
  • Condition
    3.4
  • Neighborhood
    3.5
2.0 / 5Fair
"Very loud guests"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
The front desk staff was very friendly and helpful. The room itself was clean, but the bathroom had some issues (mold on the moulding and the drain did not drain while showering). There was a very loud party that went all night - I do believe the staff addressed at one point, but then it started up again. The breakfast was just about out after 30min of it starting. I don't think I could recommend for anything more than a one night stay.
Genuine Hotels.com guest review
1 night family trip Apr 10, 2015
A Traveler
US
5.0 / 5Outstanding
"Excellent stay at Best Western Inn"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Stay was wonderful. Clean quite friendly staff just a very good stay.
Genuine Hotels.com guest review
1 night trip with friends Mar 21, 2015
Sandra
US
2.0 / 5Fair
"not very good"
  • Cleanliness
    5.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    1.0
We could not hardly sleep cause there was people out in the parking lot yelling and talking really loud does slamming.
Genuine Hotels.com guest review
1 night business trip Mar 11, 2015
A Traveler
US
1.0 / 5Poor
"Avoid"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Every step of the way to our room got worse. The initial room smelled as though wet sheets had been tucked under a bed for a month. We were moved across the hall after finding that there was no indication of cleaning having been done. the new room had the same smell, but to a much lesser degree that was manageable. The beds were far too hard, my body has hurt for several days now as a result. Very sad hotel.
Genuine Expedia guest review
Other trip Nov 20, 2014
Jackie
US
5.0 / 5Outstanding
"Good Stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Room way clean and the service was excellent. Great price for the stay.
Genuine Hotels.com guest review
1 night trip Nov 26, 2013
Richaed
US
4.0 / 5Excellent
"Convenient Location"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
The location of the hotel was very convenient to area shopping areas, restaurants and only a couple of miles away from West Virginia University. The breakfast that was included with the stay was very nice.
Genuine Hotels.com guest review
1 night trip Nov 16, 2013
J Cain
US
3.0 / 5Good
"Not bad overall"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Did not have enough breakfast biscuits to serve their quest at hotel when asked for more they stated they were frozen.... Really need to have enough to accommodate their quest....
Genuine Hotels.com guest review
1 night family trip Jun 21, 2013
Ben
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
close to WVU for my daughter's freshman orientation
Genuine Hotels.com guest review
1 night business trip Jun 20, 2013
Patty W
US
4.0 / 5Excellent
"Hotel was good for our needs"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Family went down for sons graduation from WVU. Hotel is right down road from coliseum. When we first booked wasn't sure if we made right choice of hotels but lobby smelled nice and pool was clean. Room were adequate and staff was friendly. For what we use hotel for it was fine.
Genuine Hotels.com guest review
2 night trip May 17, 2013
Tracy
US
5.0 / 5Outstanding
"best compared to other hotels I stayed in"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
very nice, staff was very friendly. clean and nice locaton
Genuine Hotels.com guest review
1 night trip May 14, 2013
A Traveler
US
4.0 / 5Excellent
"Overnight for WVU visit"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
This hotel was perfect for an overnight visit to WVU. Great location and good price. My only complaint was no hot (or even warm) water for showers in the morning.
Genuine Hotels.com guest review
1 night trip Apr 19, 2013
MAZellman
US
4.0 / 5Excellent
"Close to UWV"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We have a son who attends University of West Virginia. We have stayed at the Best Western everytime we have gone down to visit him. It is minutes away from the University, close to Pizza Al's-best pizza around!!! and there's a gas station right across the street if you want snacks. The price is right and the staff is always friendly. Breakfast is OK, nothing to write home about...it fills your stomach is included and the coffee is good.
Genuine Hotels.com guest review
2 night family trip Feb 15, 2013
Roberta
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
It was not as bad as most reviews I read before going. Only problem we had is we arrived in morning for a WVU football game and they would not let us check in tip 1:30 even though our room was empty which meant we had to check in at 1am because we didn't go back until after game. Other then that room was clean staff friendly enough. Someone was banging on door next to ours at 3am but not any fault of hotel. Beds were comfortable and room heater worked great since we were frozen from sitting at game. All in all if I had to stay again I would.
Genuine Hotels.com guest review
1 night trip Nov 17, 2012
jsg
US
3.0 / 5Good
"Where was the hot water?"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
For the money, not a bad hotel except, the first day we were there the hottest water setting on the shower only produced warm water and on the second day there was no hot water at all. Cold showers!?
Genuine Hotels.com guest review
2 night family trip Nov 2, 2012
Mountaineer Dad
US
3.0 / 5Good
"Overpriced motel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
The room was clean, but the heating/cooling system was mediocre. In addition, the nightly charge was way out of line. Finally, guests across the hall were incredibly noisy (before 6am!), and a call to the front desk yielded nothing. Overall, the room was confortable, and the breakfast buffet was decent, but the motel is way overpriced.
Genuine Hotels.com guest review
2 night trip with friends Oct 19, 2012
Randy
US
4.0 / 5Excellent
"better than expected"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
all went well, staff worked well with guests, everything worked and room more than satisfactory......bathroom was terribly small,,,,,,location to WVU facilities was great as well as access to Interstate road system......amenities such as indoor pool and weight room were very nice.......morning breakfast was not up to the par of the rest of the motel
Genuine Hotels.com guest review
Other trip Oct 2, 2012
big daddy
US
4.0 / 5Excellent
"Close to WVU"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Everything was alot better than I thought it would be.We will stay here again!
Genuine Hotels.com guest review
1 night trip with friends Sep 1, 2012
Bob
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Adequate for our needs. Moving our daughter to school do didnt spend much time at hotel. Room was clean but bathroom moisture terrible after one shower. Was asked by housekeeping to bring out used towels but they were never repaced.
Genuine Hotels.com guest review
3 night trip Aug 14, 2012
A Traveler
US
2.0 / 5Fair
"Single overnight stay is ok"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Hotel had messy and dirty floors (including the elevator) and the tv remote was missing.
Genuine Hotels.com guest review
1 night trip Jul 24, 2012
A Traveler
US
4.0 / 5Excellent
"Perfect for Staying in Morgantown, WV"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Enjoyed our stay,perfect for overnight stay before a campus tour. Great location, very close to campus.
Genuine Hotels.com guest review
1 night trip Jul 14, 2012
Lyndsey
US
4.0 / 5Excellent
"Decent place"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
My daughter and I went to Morgantown for orientation at WVU. The hotel was fairly close to the school which was convenient. I hate navigating Morgantown. The room was clean,and comfortable, the front desk clerk was very nice even though he was quite busy and the continental breakfast was not bad for what it was. I didn't use any of the amenities such as the pool or the gym.
Genuine Hotels.com guest review
1 night business trip Jun 26, 2012
Kim
US
3.0 / 5Good
"Hazards"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    3.0
Pool steps are a lawsuit waiting to happen: suggest painting with non skid paint.
Genuine Hotels.com guest review
1 night trip May 3, 2012
Padriac
US
3.0 / 5Good
"Very convenient, good for the price"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Hotel isn't the nicest or fanciest hotel I've stayed at in Morgantown, however for the price and location this place is hard to beat. Hotel is definately due for a facelift. Needs updated TV's and room looks like a standard hotel room from the 1990s. Hotel layout is very unconventional... almost got lost walking from the check-in counter to the room and vice-versa the next morning. Hotel location is very convenient to the WVU coliseum and only a couple miles from Mountaineer Field.
Genuine Hotels.com guest review
1 night trip Apr 21, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Close to great restaurants"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Stay was very good as always. The one item that needs improvement is their breakfast room which is way too small. The layout of the breakfast room also needs improvement. When there are several people trying to get room there is no flow of traffic.....very poor.
Genuine Hotels.com guest review
1 night trip Apr 1, 2013
A Traveler
CA
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night romance trip Mar 11, 2015
Vinoth
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night business trip Apr 19, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip Mar 11, 2013
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night trip with friends Nov 3, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night trip Sep 14, 2012
Amy
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip Aug 17, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
2 night trip with friends Jul 27, 2012
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    2.0
Genuine Hotels.com guest review
1 night trip Jul 25, 2012
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night family trip Jun 23, 2012
A Traveler
US

TripAdvisor reviews for BEST WESTERN Mountaineer Inn

Overall rating:Based on 226 traveler reviews

Most recent traveler reviews:

Overall Rating
"Good Choice"
04/19/15 528cathyh
Staff is helpful & considerate. Rooms are very nice, clean, up to date. Everything kept in good working condition. Breakfast is good and plentiful. Pool and exercise room easily accessible off lobby. Easy access to highway, restaurants & shopping. Family friendly. Easy on budget.
Overall Rating
"Nice place to stay"
04/15/15 Elisabet1 Richmond Hill, Canada
It is always nice to stay at Best Western. The staff were very helpful and directed us to a very nice place to have dinner after a long drive. We really appreciate their attention to detail. The location of the hotel was very good, very central.
Overall Rating
"Disgusting!"
04/14/15 Sharon S Brechin, Canada
This hotel was disgusting! There was mold all over the room and I wore my shoes the entire time as I was afraid to touch anything. There was no phone in the room, the internet was out and the remote didn't work. Also the ice machines were not working and the breakfast area was dirty. This hotel falls WAY below the Best Westerns that we have become accustomed to. Don't stay there! The only good thing was the staff who tried to help us but the problems were out of their control.
Overall Rating
"comfortable night"
04/14/15 Louise S Port Perry, Canada
We spent a comfortable night in a clean, spacious room. Quiet location but convenient to the hwy to continue our trip. We were in walking distance of several restaurants which offer a variety of meal choices.
Overall Rating
"very helpful staff"
04/14/15 Melonie S East Liverpool, United States
We have stayed at this location several times and it's always been fine with very helpful and friendly staff. The bathrooms are very small, but good pressure in the shower. On our last visit, some of the bed lines were a bit worn, however the bed was very comfortable.
Overall Rating
"Don't Stay Here"
04/13/15 David H Lincoln University, United States
This hotel was horrible. The pool was closed, BOTH ice machines were broken, the bathroom is extremely small, the drawers wouldn't stay closed, the bed was uncomfortable, and the bathroom sink didn't drain. We told the staff and their response was that they knew all of this and told the owner; however, he doesn't seem to care about fixing these problems.
Overall Rating
"Nice rooms, but won't stay again"
04/10/15 travelingirlandhubby Beckley, West Virginia
The hotel had a LOT of road noise. It is surrounded on 3 sides by roads. Thankful I had earplugs. The rooms were nice and clean, as was the bath. The problem I had was a worn out mattress, a hidden metal bracket sticking out from the bed which my leg was cut on, and a lot of drinking construction workers in the common areas. I felt very unsafe. The staff is VERY nice, the breakfast was adequate, eggs, sausage, bagels, etc, and it might have been different if I wasn't traveling alone.
Overall Rating
"mountaineer best western"
04/07/15 Paul T Roanoke, United States
Good value, great location for taking my son on a college tour of West Virginia University. Only 3.5 miles from hotel to Universities Welcome Center. Pool was being remodeled looked to be done soon they were hard at work while I was there. We will return if he gets admitted in the future!
Overall Rating
"Very nice place to stay"
03/30/15 Ronald S Hanover
Very lovely and clean Hotel. The staff are very obliging and friendly. Check In / out experience was very smooth. I highly recommend this hotel. Being Canadian and with the dollar exchange rate being what it is at this time it is somewhat expensive but at the same time it is a really nice hotel.
Overall Rating
"Served its purpose, but wouldn't stay there again."
03/29/15 Ange F Ontario, Canada
While the staff was friendly and helpful, the check in was discouraging. We were given a room that was still occupied! The room we ended up with was not up to par. There were scorch marks on the wall plug in the bathroom, exhaust fan in the bathroom barely worked, shower curtain was not installed properly (not secured to the wall) and water leaked all over the floor, we found week old pizza boxes in one of the drawers in the tv stand, the internet signal was so poor we could barely connect, the heater-a/c fan squealed so bad we couldn't heat the room while sleeping, the windows were so thin I could hear everything going on outside. When we went out the back door, we had to walk all the way around the front because the key lock didn't work. The staff was very friendly and the location was terrific, but the room itself was horrible and the deciding point for us to never stay there again.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews