Room way clean and the service was excellent. Great price for the stay.Genuine Hotels.com guest review
The location of the hotel was very convenient to area shopping areas, restaurants and only a couple of miles away from West Virginia University. The breakfast that was included with the stay was very nice.Genuine Hotels.com guest review
"Not bad overall"
Did not have enough breakfast biscuits to serve their quest at hotel when asked for more they stated they were frozen.... Really need to have enough to accommodate their quest....Genuine Hotels.com guest review
close to WVU for my daughter's freshman orientationGenuine Hotels.com guest review
"Hotel was good for our needs"
Family went down for sons graduation from WVU. Hotel is right down road from coliseum. When we first booked wasn't sure if we made right choice of hotels but lobby smelled nice and pool was clean. Room were adequate and staff was friendly. For what we use hotel for it was fine.Genuine Hotels.com guest review
"best compared to other hotels I stayed in"
very nice, staff was very friendly. clean and nice locatonGenuine Hotels.com guest review
"Overnight for WVU visit"
This hotel was perfect for an overnight visit to WVU. Great location and good price. My only complaint was no hot (or even warm) water for showers in the morning.Genuine Hotels.com guest review
"Close to UWV"
We have a son who attends University of West Virginia. We have stayed at the Best Western everytime we have gone down to visit him. It is minutes away from the University, close to Pizza Al's-best pizza around!!! and there's a gas station right across the street if you want snacks. The price is right and the staff is always friendly. Breakfast is OK, […] nothing to write home about...it fills your stomach is included and the coffee is good. Read moreGenuine Hotels.com guest review
It was not as bad as most reviews I read before going. Only problem we had is we arrived in morning for a WVU football game and they would not let us check in tip 1:30 even though our room was empty which meant we had to check in at 1am because we didn't go back until after game. Other then that room was clean staff friendly enough. Someone was banging […] on door next to ours at 3am but not any fault of hotel. Beds were comfortable and room heater worked great since we were frozen from sitting at game. All in all if I had to stay again I would. Read moreGenuine Hotels.com guest review
"Where was the hot water?"
For the money, not a bad hotel except, the first day we were there the hottest water setting on the shower only produced warm water and on the second day there was no hot water at all. Cold showers!?Genuine Hotels.com guest review
The room was clean, but the heating/cooling system was mediocre. In addition, the nightly charge was way out of line. Finally, guests across the hall were incredibly noisy (before 6am!), and a call to the front desk yielded nothing. Overall, the room was confortable, and the breakfast buffet was decent, but the motel is way overpriced.Genuine Hotels.com guest review
"better than expected"
all went well, staff worked well with guests, everything worked and room more than satisfactory......bathroom was terribly small,,,,,,location to WVU facilities was great as well as access to Interstate road system......amenities such as indoor pool and weight room were very nice.......morning breakfast was not up to the par of the rest of the mote […] l Read moreGenuine Hotels.com guest review
"Close to WVU"
Everything was alot better than I thought it would be.We will stay here again!Genuine Hotels.com guest review
Adequate for our needs. Moving our daughter to school do didnt spend much time at hotel. Room was clean but bathroom moisture terrible after one shower. Was asked by housekeeping to bring out used towels but they were never repaced.Genuine Hotels.com guest review
"Single overnight stay is ok"
Hotel had messy and dirty floors (including the elevator) and the tv remote was missing.Genuine Hotels.com guest review
"Perfect for Staying in Morgantown, WV"
Enjoyed our stay,perfect for overnight stay before a campus tour. Great location, very close to campus.Genuine Hotels.com guest review
My daughter and I went to Morgantown for orientation at WVU. The hotel was fairly close to the school which was convenient. I hate navigating Morgantown. The room was clean,and comfortable, the front desk clerk was very nice even though he was quite busy and the continental breakfast was not bad for what it was. I didn't use any of the amenities such […] as the pool or the gym. Read moreGenuine Hotels.com guest review
Pool steps are a lawsuit waiting to happen: suggest painting with non skid paint.Genuine Hotels.com guest review
"Very convenient, good for the price"
Hotel isn't the nicest or fanciest hotel I've stayed at in Morgantown, however for the price and location this place is hard to beat. Hotel is definately due for a facelift. Needs updated TV's and room looks like a standard hotel room from the 1990s. Hotel layout is very unconventional... almost got lost walking from the check-in counter to the room […] and vice-versa the next morning. Hotel location is very convenient to the WVU coliseum and only a couple miles from Mountaineer Field. Read moreGenuine Hotels.com guest review
Not a great location, a little farther north than we wanted to be, but a really good hotel for the money. No wi-fi in the rooms, but we could get to it in the lobby.Genuine Hotels.com guest review
Public areas, elevators, halls poorly maintained. Gobs of dirt & sand remained on elevator floor for 2 days Breakfast items not available: oatmeal, butter, waffles* *waffle machine inoperable in 2 previous visits within the past 3 months. Construction renovation of front portico precluded vehicular entry with no barricade or notice to prevent partial […] entry necessitating to back out into traffic. Read moreGenuine Hotels.com guest review
The Best Western Mountaineer Inn was the perfect place to stay. We were out of the heavy traffic pattern and it was so easy to access. Even though we are die heart PITT fans, the staff and others staying at the same hotel were very warm and friendly!! I would def recommend to others!!Genuine Hotels.com guest review
"WVU Best Western"
Alittle pricey but much nicer than I thought it would be. Clean and comfortable room. Very convenient to campus and food...located in busy part of town. Would stay again!!Genuine Hotels.com guest review
The hotel smelled in the lobby, hallways and room. I would not take a shower in the room, very dirty. I was up to visit my son at WVU..next time I will sleep in my car. Beds/pillows were very uncomfortable. Very noisy in the hallways thoughout the night. Would NOT recommend.Genuine Hotels.com guest review
"Best Western Mountaineer Inn"
This is the 3rd time in 4 years that I have traveled from Dallas, TX to Morgantown for a WVU game. I have stayed at this hotel all 3 times. This is the first time that I found the cleanliness of the room in question. To be honest, the bathroom was not cleaned very well. We went in one room, and had to move to another because the toilet had not been […] cleaned. The second room's bathroom was not much cleaner. Other than that, everything was ok. Just disappointed and surprised at the cleanliness or lack of, in regards to the room.. Read moreGenuine Hotels.com guest review
"Asleep in hallway"
Room was OK. Bathroom outdated. This seems to be a hotel for workers. Many trucks in parking lot. In fact, I found one worker sleeping it off in the hallway (he did have his pillow) outside our room. Some one told us there was a fight on another floor. Then again, it was a Saturday night. Maybe Wednesdays are better.Genuine Hotels.com guest review
"Bad Odor in Hallway"
Other than the unidentifiable stench in the hallways, it served it's purpose. The indoor pool was too cold to stay in for longer than 10 min. You can imagine how my children reacted to having to get out of it. However, it was the only available hotel available that was halfway decent. It was a game weekend0, so all the area hotels were booked. I travel […] there at least once a month, but not for the games. If you aren't there for a game then try to travel on an off weekend. The rates were inflated more than $50..... Read moreGenuine Hotels.com guest review
"Close to great restaurants"
Stay was very good as always. The one item that needs improvement is their breakfast room which is way too small. The layout of the breakfast room also needs improvement. When there are several people trying to get room there is no flow of traffic.....very poor.Genuine Hotels.com guest review
"Best Western Mountaneer"
Close to highway,clean and comfortableGenuine Hotels.com guest review
08/22/14 Terri G Whitmore Lake, Michigan
This Best Western is worth the stay. The rooms were clean and the staff was friendly and helpful. Your close to shopping and restraunts, but I wouldnt walk to them due to the traffic in the area. All in all it was a good stay and would stay again when in the area
"Great for Mountaineer Parents"
08/20/14 Tracy A Middlesex, United States
The price was right and it was extremely close to the University as well shopping and restaurants. It was nice to see other parents there. Love the fact that they took my AAA information so I got a good rate. Would love to see a Mountaineer rate, considering would will mostly likely travel there at least 3 times a years.
08/18/14 Maureen D Carmel, New York
This is the second trip to Morgantown, WV. My trips have been for orientation, move-in and my next trip back for parents weekend as my daughter is attending West Virginia University. This Best Western is clean and the staff very helpful and friendly. I checked around at other well known hotel / motel rooms and this by far was the least expensive. The room accomadation are great. Will be staying here for all trips to drop off, visit and pick up my daughter for the next four years.
"Room Smelled of Vomit"
08/18/14 Sheri D Morgantown, United States
Room smelled strongly of vomit. Hotel was full so we were forced to spend the first night there. Staff asked us to move our things out for the day and promised a new room when we returned that night. They didn't deliver on the new room and didn't even bother trying to clean the old one. After much arguing, we were moved into Honeymoon Suite at an additional charge. Staff had the attitude that they were doing us a favor and were unapologetic to say the least. I will never stay at another Best Western.
"you get what you pay for"
08/17/14 Janice N Jackson
I had stayed at this hotel before, and for a no frills hotel it was fine. Clean and friendly staff. This time however, there was a problem with the water and the entire room had a horrible odor and it was only worse whenever using the water. They did discount one night, but it was a problem that needed to be corrected.
08/16/14 Geri A Phila, United States
I stay at this hotel whenever I visit WV. It is a great place, with a great staff and is very convenient. It is close enough to WVU for visits with your college family member. I would definitely recommend this hotel to anyone going to West Virginia Morgantown area.
"Do not stay at this location "
08/12/14 Denise M
While an older building, it appeared clean and well kept. That is, until noticing black stuff on the bottom inner portion of the shower curtains. I am particularly picky when it comes to choosing hotels and was trying to overlook other minor issues, but this was the deal breaker. Also, the eating area was an absolute joke with about 5 tables and a serving area so small that it was close to impossible to serve yourself. Bottom line is that I do not plan to stay at another Best Western after this experience.
"Room for improvement"
08/10/14 Shawn C Cambridge, Canada
Nice room, but it seems like they forgot to renovate the bathroom. It had dirty and missing ceiling tiles. I could not understand how the room looked so new and renovated and the bathroom looked a decade older. Bed was very comfortable and personally that's whats important to me the most.
This was a nice place to stay. The swimming pool was great and not over crowded and the fitness room was excellent for my wife to use. The breakfast was outstanding although a little crowded during our stay because of a large motorcycle rally taking place. Everyone was very courteous and respectful and the noise level was not bad. Great stay.
"Surved the purpose"
07/22/14 Gail W Matthews
Stopped here later in the evening on our way home. Traveling from Buffalo to Matthews. Room was clean and comfortable. Staff was friendly. Eggs and sausage gravy were warm, not hot. Otherwise there were enough choices.
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews