My hotel stay was very uneventful (just the way I like it!). The room was clean and the staff was friendly and helpful.Genuine Hotels.com guest review
Our accomodations were a Groupon deal that we arranged a couple months ago. However, upon our arrival, there was no record of our reservation in the system. Once we provided the Email notification, the woman working the desk quickly set us up and even arranged for us to be closer to another family member's room. Easy check in, and a great location for […] getting to shopping and airport areas; the neighborhood was commercial, well-lighted and clean. The pool / patio / courtyard area needed a good cleaning. Lots of spilled sodas, food, and small pieces of trash were laying around the sitting areas; nothing a good power washer couldn't resolve. Our suite was surface clean - the carpet had several dark stains throughout the living room, the kitchen furnishings were fine, but there was a very dirty kitchen knife in the utensil cabinet which had to be washed; the room (#142) must have been a smoking room once upon a time because it had a strange odor that would eventually disappear, but was pretty strong on each initial entry to the suite. The staff was hospitable and very accommodating, however, and went out of their way to assist us with all our needs. Breakfast was excellent! Would stay there again. Read moreGenuine Hotels.com guest review
"Things I loved - and a couple of things I'd change"
I enjoyed my stay, which was for five days. Breakfast was great, atmosphere in breakfast room was great. Room / Suite was large and kitchen well-equipped. A couple of small things: the desk was too high, I had to use the dining table as a work area. The lights were very dim in wattage. The bathroom light was out and I had to ask two times to get it […] fixed. Read moreGenuine Hotels.com guest review
Though this hotel looks outdated, it is as comfortable as many of the newer hotels. The rooms are spacious too.Genuine Hotels.com guest review
Some of the odd things about this hotel were that the lobby (with the breakfast) was not connected to most of the rooms. You had to either walk outside, or go through the maze of halls and then still go outside to get to the lobby. Not a lot of cooking utensils if you wanted to do some cooking for extended stay. Housekeeping would forget to replace […] wash cloth, bath matt nightly. It wasn't until the last day that they gave me dish soap and replaced the dish rag I had used the first day. They didn't vacuum nightly. Other than that, comfortable bed and pillows. Little bit of mold in the bathroom. Read moreGenuine Hotels.com guest review
Good location! Right off the highway. Satisfying breakfast! Comfortable room! Good service. I would stay there again, and I would recommend it to a friend. Good for business or personal travel!Genuine Expedia guest review
"Where did I park?"
Only issue and a big one, was lack of parking. Had to park next door. Not at all convenient. NOT AT ALL! The staff is excellent and accommodating. Breakfast was above average. Bed was incredible and room homey!Genuine Hotels.com guest review
"Close to city"
Nice room,amenities,breakfast extended,overall a pleasant hotel to stay.Genuine Expedia guest review
"In Town Get Away"
Perfect for Fair Park and Zoo day destinations!!!!!!!!Genuine Hotels.com guest review
"Short and Suite"
I enjoyed the location, courtyard and size of the rooms. Everything was going well until a foul odor came thru the vent in the bath room that was most unpleasant and not fitting for my bath. Breakfast was good with plenty of selection. My only draw back were the eggs that had a very chewy texture. I later found out that the hotel took my debit card […] and charged a hold on funds that are held for 10 to 11 days. Upon check out they tell you they are released immediately. upon further investigation my card company informed me that they hold on to it for 10 to 11 days. It wouldn't have mattered so much had I been told ahead of time that was the intention of my card on file for incidentals rather than having to find out after the fact that an unauthorized transaction took place only. This could have easily been avoided had they disclosed this to me upon check in. details details details.... Read moreGenuine Expedia guest review
Wonderful place to stay. The room was large and comfortable. We found it very clean. The breakfast was more than ample. I would stay again.Genuine Hotels.com guest review
Response by Residence Inn By Marriott Dallas Park Central Thank you for your compliments! We are pleased that you will choose to stay with us again and look forward to seeing you!
"Sore back! Nice Room"
Absolutely everything was great except the bed. It sunk in the middle like a hammock . Some may like this, but it was very uncomfortable and caused a sore back. Maybe okay for one night, but I was there four.Genuine Hotels.com guest review
Response by Residence Inn By Marriott Dallas Park Central Dear Jerry, Thank you for taking your time and filling out the survey, it is always helpful for our guest to let us know the things that need attention that we do not catch on a daily basis. I have contacted the appropriate departments to correct the issues that you had with your stay. I am pleased that overall you had a great stay. If there is anything else we can assist you with in the future please give us a call!
"Perfect place for us"
Hotel accommodations were great. We were babysitting our grandson while our kids were in day long conferences. The space, kitchen, location, ere all very goodGenuine Hotels.com guest review
"Could have been better"
The location was ok but the customer service was not so great. Every time my sister called the front desk they put her on hold for a extended period of time so she hung up. When I got back and she told me what happened I called and just started talking before she could finish her greeting. I asked for what I needed but she didn't have any more blankets […] nor pillows and I would have to come to the front desk to get the towels. The microwave was not working in the room and when my sister and child went to the front desk they said they didn't have one they could use. I wont be staying at this location again. Read moreGenuine Hotels.com guest review
Everything needed is provided, excellent free breakfastGenuine Expedia guest review
"great bed! friendly staff."
Everything was awesome except...It was a full house that morning and they ran out of hot water. The bed was very cozy and the room was perfect. Just make sure and get up early if you want some hot water if the place is full. I will stay there again if I need to. Just for the cozy bed.Genuine Hotels.com guest review
"Great place to stay"
We stayed here one night when our water heater was broken. The room was extremely comfortable relaxing. The room was very nice - it had a kitchenette, a nice living area and two flat-panel TVs. The complimentary hot breakfast the next morning was really great. If I needed to stay in a hotel in Dallas again, I would definitely stay here again.Genuine Hotels.com guest review
"worth the money"
Would go back.staff was excellent. breakfast was hot and room was quiet and very clean.Genuine Hotels.com guest review
"Great Hotel for a great price"
Room had everything you could want, staff were very welcoming, breakfast was great!!! Will use again if I come back to this area.Genuine Expedia guest review
"great hotel near everything"
Nice near all highways and comfortable in and out breakfast was good also many variations in the morning glad i got at a great price and the computerrs are slow but other than that good place to stay.Genuine Expedia guest review
the basketball court below my room was a very loud noisey distraction & ruined what would have been a nice stay!!!!!!!!!!!! I dont think they were even your residents but from outlying area behind yours & across the street!!!!!Genuine Hotels.com guest review
"quick ovenight trip"
Fine. Breakfast was OK, the room was clean. Lock at entry door to building was broken so security was an issue.Staff was helpful and friendly, especially housekeeping. Convenient. Very quiet.Genuine Hotels.com guest review
I absolutely loved the layout of the hotel.. Grill, swimming pool, basketball court, ect. The breakfast was awesome. Would most definitely stay there again..Genuine Hotels.com guest review
"Iced In during Ice Storm"
I lost power early Dec. 6 because of winter storm and went to this Marriott that afternoon. As it became more clear I could not go home I made a new reservation every day for 4 days. The front desk staff was amazing, as even though I lived there from day to day with a new reservation, they treated me as if I had one reservation. What a relief it was […] to know I could stay there with such uncertainty. I heard lots of hotel horror stories during this storm...I was not one of them at this hotel :) Read moreGenuine Hotels.com guest review
"Convenient and nice hotel, close to work."
Good with exception of kitchen sink (filthy)!Genuine Expedia guest review
Loved the kitchen and the fact that the bedroom is separate!!!:-):-)Genuine Hotels.com guest review
Fantastic accommodations located in the middle of a major highway under reconstruction! Exit ramps & lanes erratically closed making travel plans difficult. Kudos to the front desk who helped me navigate around the construction land mines!Genuine Hotels.com guest review
Good value for the price. The best thing was an extremely friendly and courteous staff.Genuine Hotels.com guest review
Everything was nice but the hot tub wasn't hot! I didn't feel right leaving my car in the back of the hotel because a car was broken into in the back of the hotel.Genuine Expedia guest review
"Great hotel for the price!!"
I was really impressed with the hotel. The rooms are nice with kitchens, the staff was friendly but the lady checking us in didn't tell us how to get to our room and it can be a bit confusing if you're not familiar with the hotel. The hot breakfast was wonderful!! Couldn't tell it was only 3 stars. They were doing construction and it was dark getting […] back to hotel but the stay was very nice! Read moreGenuine Hotels.com guest review
"Very nice for the price."
It would be hard to beat this place, especially with the 75 dollar price tag. Room had a full refrigerator, dishes, central heat/air, and a stove top. Would stay again.Genuine Expedia guest review
"Good hotel but poor service"
This hotel was located in a great area near the highway. Rooms were nice and clean. The service was not so great. Asked for extra pillows and blanket, it took three days of calling and asking to finally get some.Genuine Hotels.com guest review
"Nice hotel, hard to find because of rd constructio"
Hotel was very clean and spacious. Ac made noises though which made it hard to sleepGenuine Expedia guest review
Our stay was good. The only problem was the construction on 635 if we would have known about that major construction we would have stayed at a different location.Genuine Hotels.com guest review
very goodGenuine Hotels.com guest review
THIS WAS A WONDERFUL PLACE TO STAY. THE DRYER DIDNT WORK BUT THE FRONT DESK WAS MORE THAN HAPPY TO DRY MY CLOTHES IN THE INDUSTRIAL DRYER, AND EVEN FOLDED THEM FOR ME. WOULD STAY AGAIN IF I NEEDED TOOGenuine Hotels.com guest review
The hotel was nice. We loved the room and how peaceful the stay was. The breakfast was nice and convenient. We would definitely stay again.Genuine Hotels.com guest review
"Not as pet friendly as it says"
The stay was fine and the staff was great. HOWEVER Expedia should make note of all "pet friendly" hotels and what the fee will be. For instance this hotels fee is $100.00 a night. Which is funny the room itself was $87. For a 5lb cat is the most RIDICULOUS thing ever. Other hotels it's a $25 charge. But overall it's a great hotel, just don't bring […] a pet unless it's a 100lb dog. If you have a cat go somewhere else! Read moreGenuine Expedia guest review
"temporarily in the middle of a construction zone"
The hotel is accessed by a one way service road that is involved in construction. Our issues were dealt with promptly. We had our keys reprogramed several times and finally some doors to buildings were marked as exit only. Our toilet was stopped up but maintenance came right away to resolve it. Breakfast had much variety.Genuine Expedia guest review
"a great way to stay"
I honestly couldn't have been more satisfied the staff was very welcoming and helpful always with a smile on there face I hope I book them next month when I return to Dallas thank you hotels.com your my new best friend sincerely one happy TravelerGenuine Hotels.com guest review
Gave us an accessible room after specifically requesting not. No coffee maker in room and did not have one to bring. Room was damp smelling. Needed febreeze. Remote control did not work with living area TV. Took two visits to get oneGenuine Hotels.com guest review
The staffs were great. The room is nice and clean. We had great experience over all.Genuine Hotels.com guest review
"Very nice and relaxing"
Nice place to relax while traveling.Genuine Hotels.com guest review
Great Hotel! Great Service! Clean Rooms! Lots of Construction in area!Genuine Hotels.com guest review
Rooms are nice, but our air conditioner didn't work right and we spent most the night in heat. You can hear everything in the hallways and through the walls.Genuine Hotels.com guest review
"Good hotel with free parking"
Hotel is nice and comfy; staff was friendly; pool, patio area, fitness room, breakfast were all good. Very nice lobby to enjoy anytime of day. A bit hard to get to because of the freeway construction, but staff showed us an easier way in and out. Would recommend you call ahead and ask staff for help on getting to hotel while road construction is going […] on. Read moreGenuine Hotels.com guest review
Nice layout to the room. Was like staying in an apartment. The bed was extremely comfortable as well.Genuine Expedia guest review
"GREAT FOR EVERYONE ."
GILBERT, WAS GREAT AT A VERY BUSY TIME; YOU SHOULD BE VERY THANKFUL TO HAVE HIM AS A VERY SPECIAL EMPLOYEE; HE GOES ABOVE AND BEYOND HIS DUTIES; AND SHOULD BE GIVEN A RAISE AS SOON AS POSSIBLE WITH FLOATING DAYS ADDED TO HIS HIS SCHEDULE JUST BECAUSE OF HOW RESPECTFUL HE IS TO HIS CUSTOMERS AND FAMILYS. HE IS A VERY HARD WORKER AND TELLS IT JUST LIKE […] IT SHOULD BE FOR CUSTOMERS AND FAMILY'S. Read moreGenuine Expedia guest review
It was very nice. I'm in a wheelchair and both the pool and hot tub had a lift to get in and out if the pool/ht. Breakfast was yummy, just don't go 15 minutes before it end. The bad was very comfortable.Genuine Expedia guest review
"Great hotel for the price. I will stay again."
Quiet, pleasant stay just off of 635 and 75. Very nice suite with full kitchen, especially for the discounted price. Price may have been lower due to being in construction zone. Full breakfast with protein, waffles, and fresh fruit. Pool and tennis court. Pet friendly. Hotel has a homelike feel. Very convenient to major highways.Genuine Expedia guest review
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