All hotels in South Yarmouth, Massachusetts, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here1314 Route 28, South Yarmouth, MA, 02664, United States of America, ‏‎800-491-6126
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3.6 / 5Good

Score breakdown (from 208 reviews)

Average rating for:

  • Cleanliness
    3.8
  • Service
    3.7
  • Comfort
    3.6
  • Condition
    3.5
  • Neighborhood
    4.0
3.0 / 5Good
"Needs improvement"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
Pluses: Was quiet for the first few night of my stay (in early April). Hot tub was fine. Minuses: Breakfast buffet was limited to the basics. TV remote didn't have # buttons to enter channels, only up/down. Tub had a slow drain, so early into my shower I was standing in a puddle. Walls are actually thin, so on my last night I could hear my neighbors talking/snoring. My friend in a different room complained of a drawer handle coming loose. Overall my visit was fine since there were not many guests there during most of my stay. But there is lots of room for improvement.
Genuine Hotels.com guest review
4 night trip Apr 9, 2014
A Traveler
US
5.0 / 5Outstanding
"Great value, excellent service."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Whenever I come to the Cape, this is generally where we stay. Love the convenience, friendly helpful staff, pool and hot tub and overall experience... always positive. Thank you.
Genuine Hotels.com guest review
2 night trip Mar 14, 2014
Sandi
US
4.0 / 5Excellent
"great time"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The indoor pool was perfect for the kids, the continental breakfast was great! The hotel is in a great location...lots of things to do or just take a ride to the shops and restaurants along Rt 28!! We will definitely go back!
Genuine Expedia guest review
Other trip Feb 25, 2014
A Traveler
US
1.0 / 5Poor
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    2.0
The pool was very cold. Tiles were broken off on the jacuzzi and the hotel was very rundown. The one redeeming value was the breakfast.
Genuine Hotels.com guest review
1 night trip Feb 15, 2014
A Traveler
US
5.0 / 5Outstanding
"Only bad part, slow speed internet"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Like every other hotel/motel, the internet speed is horrible. That was the only part of this stay that was bad. The experience was great, clean, and the best part is the staff actually read the notes/needs we wrote on the reservations. Where have you seen that lately? Great supply of hot water for showers. Across the street is a great Irish pub/restaurant. Fix the internet speed and it would be a perfect stay. We will use this hotel again in the future.
Genuine Hotels.com guest review
1 night trip Feb 1, 2014
A Traveler
US
5.0 / 5Outstanding
"Cleanliness, convenience, comfort..."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I was extremely pleased with my accommodations. My stay was peaceful and suited my needs perfectly. The staff was friendly and efficient. The hotel is very well managed and maintained, and everything was spotlessly clean. My room, the pool area, lobby and breakfast room were all quite lovely, with a "cozy" quality about them. I felt very safe and at home and wouldn't hesitate to stay there again or to recommend Ambassador Inn and Suites to my friends. And...the complimentary breakfast was great!
Genuine Hotels.com guest review
2 night trip Jan 17, 2014
L. R.
US
5.0 / 5Outstanding
"Pet Friendly"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Had a great stay at the hotel this past weekend. Had to travel but needed to take my dog with me so limited my motel options. thought it was going to be smelly and noisy as it was pet friendly but I was sooo wrong! My room was wonderful - there was no hint of there ever being an animal in there before me. Also not noisy at all and I did see other dogs in the hallway but everyone was well behaved and respectful. I will definitely stay here again!
Genuine Expedia guest review
Other trip Dec 9, 2013
A Traveler
US
4.0 / 5Excellent
"Great, convenient location."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
As always, our stay was very good. Pleasant, helpful staff and clean rooms. Love the pool.
Genuine Hotels.com guest review
2 night trip Oct 25, 2013
Sandi Fee
US
2.0 / 5Fair
"Way too noisy!!"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
DUE TO BAD KNEES, WE HAD REQUESTED A FIRST FLOOR ROOM.SADLY THE ROOM WAS RIGHT ACROSS FROM THE POOL AND THERE WAS AHUGE CROWD OF YOUNG SOCCER PLAYERS STAYING AT THE HOTEL.THEY SCREAMED AND RACED DOWN THE HALLS TILL WELL AFTERTEN P.M.THE STAFF MADE NO EFFORT TO CONTROL THEM NOR DID THE PARENTS.WE HAVE BEEN THERE FOUR YEARS IN A ROW BUT WE'RE DONE.GUESS WE,RE JUST TOO OLD FOR THAT ATMOSPHERE!
Genuine Expedia guest review
Other trip Oct 22, 2013
MARK
US
4.0 / 5Excellent
"had a great stay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
pool and hot tub are terrific hours 9 to 9 work great. hot breakfast was good. Easy parking and great location. Good restaurants within walking distance. Had a great lazy man's lobster at the restaurant across the parking lot, the river way.I would stay again at this hotel.
Genuine Hotels.com guest review
1 night business trip Oct 19, 2013
Jose
US
4.0 / 5Excellent
"SEC. STAY HERE AND I'LL STAY AGAIN!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
GREAT PLACE WORTH EVERY CENT PAYED
Genuine Expedia guest review
Other trip Oct 21, 2013
CAPT.BOB
US
1.0 / 5Poor
"Not a place for Asthmatics/Allergy-stricken folks"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    3.0
It smelled like Cigar smoke, masked with some cinnamon air freshener. The entire hotel, including the room, had that cinnamon cigar smell. The pool was cloudy just like every other review mentioned (should've listened). The pool water left a disgusting taste on our lips when we dove in. No lights in the water, so the cloudiness was not that visible. But once you go in, you notice the lack of maintenance. One of my kids develop bad allergies (sneezing, runny nose, itchy eyes), most likely from the dingy carpet that smelt like cinnamon cigar. My second child developed an asthma attack, causing us to use Prednisone (steroid med) to calm it down. We stayed one night and that was enough for us. It was just too unsanitary. That pool alone, was the scariest. God knows what's lurking in that cloudy water. Not forgetting that disgusting carpet that's all over the hotel and rooms. Oh, forgot to mention, the hotel is neighbor's with a cemetery. No where is that mentioned on the website.
Genuine Hotels.com guest review
1 night trip Oct 12, 2013
JRF
US
4.0 / 5Excellent
"great location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Found the hotel was very clean, staff very nice and helpful. Management , very nice and helpful. Beautiful indoor pool. Close to many resturants. Would definitely stay there again. Was pet friendly, and the rooms were very clean and no evidence of pets being there previous to our stay.
Genuine Hotels.com guest review
2 night trip Oct 1, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
everything was fine.Room was nice ,clean. We usually go the cape in the summer, but wanted to see it in the fall. Loved the hotel. The continental breakfast could have better choices....but it was fine. Location was perfect. Overall stay was great..we would stay again.....come in summer and fall!!
Genuine Hotels.com guest review
2 night trip Sep 27, 2013
karen
US
4.0 / 5Excellent
"very clean ,pool wonderful, clean and sparkled."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Great place to stay with family, we had 3 rooms and can't complain about anything, oh one little one, People below left their dog in their room and it barked for a good 45 minutes at 8:45p.m on ,People shouldn't leave dogs in rooms without owners in the rooms ,after all a dog is probably wondering where it is and if it had been left. scared to death.
Genuine Expedia guest review
Other trip Oct 3, 2013
A Traveler
US
4.0 / 5Excellent
"Great pool and linens, central location."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Expedia and the hotel didn't get our reservation somehow, but when we called it was cleared through. Ok when not too many customers, but a disaster if the hotel is full. Fortunately, it was handled smoothly and all was well.
Genuine Expedia guest review
Other trip Sep 30, 2013
Amy
US
4.0 / 5Excellent
"A night at the Ambassador"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Well kept up older facility. Comfortable beds and aminities
Genuine Expedia guest review
Other trip Sep 30, 2013
A Traveler
US
3.0 / 5Good
"A fairly comfortable and fairly nice hotel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
All was fair to good. Only downside for me was the odor the place had. Otherwise an okay experience.
Genuine Expedia guest review
Other trip Sep 30, 2013
A Traveler
US
2.0 / 5Fair
"Not all rooms have been renovated"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    4.0
The exterior of the hotel looked decent upon arrival, but the front "smoking" deck was dirty, the one ashtray was filled to the brim with cigarettes, and the furniture was stained and worn. The lobby had a nauseating sweet bubblegum smell, the room I was given had a broken screen, the windows were dirty and didn't open, the tile was poorly repaired in the bathroom and the bathroom door was falling apart - and there was hair on the shower wall. It was not the experience I was expecting and would not return on my next trip.
Genuine Hotels.com guest review
2 night trip Sep 19, 2013
Barbara L
US
3.0 / 5Good
"Not the place to stay out of season!"
  • Cleanliness
    5.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    -
Bathtub drain was clogged, no fun standing in dirty water. Couldn't open the window. No breakfast availab as promised.
Genuine Expedia guest review
Other trip Sep 23, 2013
Paul
US
4.0 / 5Excellent
"Great location."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Had fun with all the dogs roaming around. Would suggest adding a second waffle maker.
Genuine Expedia guest review
Other trip Sep 13, 2013
Diane
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Provided all of our needs. We were at a wedding on the cape and we needed a place to sleep comfortable, have a small breakfast and feel safe and secure. All that was achieved.
Genuine Hotels.com guest review
2 night trip Sep 6, 2013
A Traveler
US
3.0 / 5Good
"Last minute getaway"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Room was as pictured. Hotel is on a very busy road. Refrigerator had a long hair in it. Bathtub needs updating-bring sandals to wear in the tub and avoid the shower curtain with mildew.
Genuine Expedia guest review
Other trip Sep 3, 2013
A Traveler
US
4.0 / 5Excellent
"Nice place with restaurants in walking distance."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
They have nice restaurants and irish bar in walk distance. Great outdoor and indoor pool facility.
Genuine Expedia guest review
Other trip Sep 2, 2013
A Traveler
US
2.0 / 5Fair
"Last place to stay"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
The room smells moldy and when they say its double queen that's a lie. Actually what they have its full size beds. Breakfast under average. Personnel not too friendly. Expensive for what they offer.
Genuine Expedia guest review
Other trip Sep 2, 2013
lili
US
3.0 / 5Good
"You get what you pay for."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
While the price was reasonable, and the location allowed easy driving access to sites on the Cape. The room was clean but bathroom is in dire need of an upgrade. Beds were rock hard. A/C was very hard to control as there was just a blue/red dial with not temperature setting. The hotel was easy to find and the grounds were well maintained. Breakfast was a battle. Way too many people trying to squeeze in a small area vying for one waffle iron and one toaster. This could be a really nice place if some changes were made. .
Genuine Expedia guest review
Other trip Aug 31, 2013
A Traveler
US
4.0 / 5Excellent
"Mostly good"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The hotel was nice and clean. The location was convenient as well. The only problem was that the receptionists were rude.
Genuine Hotels.com guest review
2 night romance trip Aug 23, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Beds were extremely comfortable. Room was very quiet. You could hear people in next room tho. We did not see much of the rest of the hotel, didn't eat breakfast there. Room appeared clean. Only real negative was the outside stairs leading up to our room really needed attention. and the ashtray below stunk.
Genuine Hotels.com guest review
1 night trip Aug 19, 2013
Rebecca
US
2.0 / 5Fair
"Beds and pool"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    4.0
  • Neighborhood
    1.0
Small rooms that only offer doubles. Mattresses in bad shape. Bathroom the size of closet. Outdoor pool was never open and locked shut.
Genuine Hotels.com guest review
2 night business trip Aug 18, 2013
A Traveler
US
4.0 / 5Excellent
"Very nice place overall"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Overall we liked this motel and would stay there again.
Genuine Expedia guest review
Other trip Aug 19, 2013
Mike
US
2.0 / 5Fair
"Not bad"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Tub was pretty grimy. Other than that it was pretty good
Genuine Hotels.com guest review
2 night family trip Aug 14, 2013
Eddie
US
5.0 / 5Outstanding
"clean hotel, friendly front desk manager"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We were upgraded to a king/queen double bed room, very nice, held late until our arrival, the manager'front desk employee was always there and real friendly! 8am fire drill (we think a toaster problem) was resolved quickly, time to get up anyway! Nice indoor pool with hotub, tasty and simple breakfast choices, clean room!
Genuine Expedia guest review
Other trip Aug 17, 2013
audrey
US
4.0 / 5Excellent
"Good location,big rooms"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Good location, big rooms, pool. Would go again. Good amenities
Genuine Expedia guest review
Other trip Aug 16, 2013
A Traveler
US
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Room smelled of smoke even though claimed it was non smoking. Also it was not that clean. I would only stay again out of desperation.
Genuine Hotels.com guest review
2 night trip Aug 9, 2013
A Traveler
US
4.0 / 5Excellent
"Long weekend on the Cape"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Hotel and room was fine, just what we expected for the price. Choice of indoor and outdoor pools was nice. No problems at all. Expanded continental breakfast satisfactory. Location is fine but in a busy area but good if you're looking for shops and attractions.
Genuine Hotels.com guest review
1 night family trip Aug 11, 2013
Alan
US
5.0 / 5Outstanding
"GREAT MOTEL"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Clean room, great continental breakfast , friendly staff , had a great time.
Genuine Hotels.com guest review
2 night family trip Aug 8, 2013
A Traveler
US
4.0 / 5Excellent
"cheery, convenient hotel with very nice staff"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
clean, convenient hotel with decent facilities all at a good price
Genuine Expedia guest review
Other trip Aug 5, 2013
Dr. J
US
4.0 / 5Excellent
"Comfortable, basic hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Nice staff, indoor outdoor pool, breakfast was good
Genuine Expedia guest review
Other trip Aug 5, 2013
A Traveler
US
3.0 / 5Good
"It was okay..."
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
It was okay..People were nice..Had a nice pool. I have no more to add.
Genuine Expedia guest review
Other trip Jul 27, 2013
A Traveler
US
4.0 / 5Excellent
"Nice hotel near beaches"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The Ambassador provides all the basic amenities, including indoor pool. The continental breakfeast provides a good variety of choices, with plenty available.
Genuine Expedia guest review
Other trip Jul 24, 2013
A Traveler
US
2.0 / 5Fair
"The price is too high for the quality of the room"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Room was dirty. Window was stuck. Food and the pool was OK. Would expect much nicer room for the money
Genuine Hotels.com guest review
3 night trip Jul 13, 2013
A Traveler
US
2.0 / 5Fair
"Disappointed!"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
No AC in the hallway. No lifeguard at the pool. small pillow
Genuine Expedia guest review
Other trip Jul 17, 2013
A Traveler
US
4.0 / 5Excellent
"Great for the Price and Location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Came to the cape for a friend's wedding and found the Ambassador Inn. The price was great, location great. Not on the beach, but near everything. Room was clean, no strange smells. Breakfast was a little chaotic; everything was running out, and the staff was slow to replace it, despite a large crowd. Be aware there is no elevator, so if you're on the second floor, you've got stairs. We didn't have a chance to hit the pool, but it looked wonderful!
Genuine Hotels.com guest review
1 night trip with friends Jun 28, 2013
Ashley
US
5.0 / 5Outstanding
"Nice place to stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
very family and pet friendly. Staff was always very helpful and polite. No complaints.
Genuine Expedia guest review
Other trip Jul 14, 2013
A Traveler
US
4.0 / 5Excellent
"FUN!!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
we had a good time!!! Close to everything. This is our 2nd time back and will go back AGAIN!!!!
Genuine Hotels.com guest review
2 night family trip Jul 9, 2013
Terri
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
bed too high,hallways hot
Genuine Hotels.com guest review
2 night family trip Jul 7, 2013
A Traveler
US
4.0 / 5Excellent
"Fine, but a/c wasn't working properly."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel was very nice, pleasing to the eye. I loved the area it was in, the Riverway restaurant was excellent and close to other nice places.
Genuine Expedia guest review
Other trip Jul 7, 2013
Sandy
US
3.0 / 5Good
"Close to Hyannis"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Good stay nice smoke free hotel
Genuine Hotels.com guest review
3 night trip Jun 30, 2013
A Traveler
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Hotel is fine, it's nothing special. Lots of little issues like broken lamp shades, tub didn't drain, soda machines that eat your money, etc. Surprise on the bill the we didn't except. When I called to inquire their response was that I didn't read what I was signing when I checked-in.
Genuine Hotels.com guest review
3 night trip Jun 26, 2013
A Traveler
US
4.0 / 5Excellent
"Great location on Rt 28"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Clean and quiet. Older rooms, ac was noisy but tolerable.bathroom very small. Very good location.
Genuine Hotels.com guest review
1 night business trip Jul 1, 2013
Vin
US
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