Great place to stay with lots of room to spread out. Perfect location. Great breakfast each morning.Genuine Expedia guest review
"Very nice hotel close to Dsney"
The hotel was very nice; we will try to stay at this chain again. I wish we could have stayed longer.Genuine Expedia guest review
"Nice hotel for a reasonable price"
The hotel is very nice. I love that the room has a two burner stove and a full sized fridge. The small dish washer is somewhat awkward but still a nice addition. The kitchen is well equipped with a microwave, pots, pans, dishes, cork screw, measuring cups, can opener, etc.... basically anything you might need. For us this was great, since we don't eat […] out and always prepare our own food. The room was clean and spacious for the 4 of us. The beds are listed at queen but seem more like doubles. Originally I was going to share with my youngest but he ended up sleeping in his sleeping bag on the floor as he is very wiggly. The beds are super comfortable and I love the down comforter sandwiched in between cotton sheets. This seems a lot more hygienic than the old style quilts that aren't washed between guests. The living room area has a sleeper sofa and a chair. My middle son said the sleeper sofa was comfortable to sleep on. It was easy to make up each evening and we would put it away after waking up so that it was out the way. The swimming pool is perfectly adequate for the kids to play in for a couple of hours. I personally liked the hot tub, it wasn't overly hot (I always hate when they are too hot). I found the hot tub a welcome sight after a hard day at the parks. The staff were friendly and always said hello and were quick to bring you something if something was missing from your room. Luis is especially welcoming and a great addition to the staff at the hotel. Read moreGenuine Expedia guest review
Quality of serviceGenuine Hotels.com guest review
"Nice hotel close to Disney"
We got this room for our daughter and son-in-law so they could stay close to the resort that we were staying in. It was a birthday weekend and this was perfect. When we checked them in, they were upgraded to a 1 bedroom suite which was a wonderful surprise. The room was like a small apartment and was very roomy!Genuine Expedia guest review
"Very nice, near EVERTHING and EVERYWHERE!"
I was traveling alone for my dream vacation to Disney World for my retirement. The staff was super patient and helpful with everything. I hope to go back again!Genuine Expedia guest review
Hotel was great, even after I messed up my res. date, the desk clerk helped me get it straitend out and gave us the room we wanted. Great customer service. Room was clean and well furnished. Will definitly stay again.Genuine Hotels.com guest review
Quite area close to everilything, breakfast is a +.nice interior area.Genuine Expedia guest review
Room was small for a suite and had an old room smell to it. Everything needed updating and the sheets had rips in them. Not horrible for a 8 hour stay but probably will not stay there again. The only plus was they had a room available at the last minute and price through Expedia was $111. For a room with beds for 6 people that's not to bad.Genuine Expedia guest review
This place is kinda' kept up, kinda' clean, kinda' moderately priced. Staff was courteous and helpful. There are other, nicer facilities nearby in this price range.Genuine Expedia guest review
"Very good. Near Parks."
They prepared the room the way asked before I arrived. My flight arrived very late night and I had a 13 months old child that needed the special place to sleep they provided me. The checkout was also very early, near 5am and they have done it quickly. Recommended.Genuine Expedia guest review
"Very nice hotel"
Even though I was not there long I still enjoy my stay. The staff was very friendly, nice and helpful. I would recommend this hotel to my friends.Genuine Expedia guest review
"Nice hotel with easy access to freeway and attract"
The staff was very helpful and friendly. Great Breakfast! with nice area.Genuine Expedia guest review
Was very pleased w hotel but was bothered w some overall maintenance mechanical sound issues. Ballasts in several hall lighting fixtures need to be replaced. That loud 60 cycle him is very annoying. In room frig ran way too much w growly sound. Was woken up a few times by low vibrating sound that was hard to isolate near ACHV closet in bedrm.but seemed […] to come from RM above. Read moreGenuine Hotels.com guest review
Outstanding.... I recommend to all my friends... hot breakfast is served... very good oatmealGenuine Expedia guest review
"Conveniently Located, nice staff"
I liked the hotel. The decor is rather dated and so are the rooms. They even still have picture tube TVs, but the place is clean and the staff is friendly. The free breakfast isn't very good, but it's close to plenty of restaurants and major highways. The real problem is the rooms are about $100 per night and with very little effort, you can get a room […] at a nicer hotel for the same price. For that reason, I'd likely not go back though my experience was good. Read moreGenuine Hotels.com guest review
Response by Hawthorn Suites by Wyndham Lake Buena Vista, a staySky Hotel We appreciate your comments, thank you.
"Nice room but far away from destinations"
The room was nice and clean for the most part, and most staff were very friendly. The worst part was the location of this hotel...not really in walking distance of anything except other hotels. It was pretty far from Disney and Universal. While there was a shuttle, it took a long time to get there. We didn't even take the shuttle to Universal because […] while about half the price of a taxi, it was the last stop (so over 1.5 hour drive.) We should have stayed in a Disney resort. Read moreGenuine Expedia guest review
"Close to the Universal water park"
The room was very comfortable but their were a few issues. The coffee maker did not work and when informed about it no one every came to fix it or replace it. Also, the most disappointing issue we had was when we left in the morning we stopped to speak to the front desk and the man behind the counter was very rude and very unhelpful! The night manager […] was very nice and was eager to please and help make our stay comfortable. The elevator took FOREVER to go from floor to floor! The breakfast was not very good and not at all satisfying. We ended up looking for a ihop because we were all hungry still. Otherwise it was okay for a few nights since we spent more time at the parks then at the hotel. Read moreGenuine Expedia guest review
"Very nice hotel. Tasty breakfasts, comfortable bed"
Tasty breakfasts, comfortable beds, nice early evening reception, nice pool and hot tub, quiet environment, friendly and helpful staff, nice laundry facility, was able to get to the parks in 15 minutes, round trips by taxi cost $60. for family of 3. All around a good choice. Very happy we stayed there.Genuine Expedia guest review
The first room we got was on the first floor, it's ok. and when I got in I stepped on a nail between the bedroom and the bathroom.we talked to the maniger and I was worried that my 2 year old son would get hurt.Then he gave us another room on the second floor.once I stepped on the same place i stepped on another nail.then I talked to the manager again, […] and he sent someone to fix it. Before he got in the room my wife put a towel on top of the nail. Once he got in the room and couldn't find the nail and told my wife to keep the towel were it was. And it remained like that for 5 days. And the breakfast is ok. for once we didn't have to find a place to eat. It's an ok hotel. I didn't have time to see the pool. Read moreGenuine Expedia guest review
"Nice hotel close to Disney"
Good experience and I think Tim he was wonderful, free breakfast, free snackGenuine Expedia guest review
"Hotel close to International drive where to eat"
The pool is good for rest after a trip, a hotel not near to any pleasure placeGenuine Expedia guest review
"Great hotel close to attractions"
Our family had a great stay! Short drive to attractions and just off the main road. The front desk attendant Tim was super helpful. The room was clean and comfortable. Would definitely stay again!Genuine Expedia guest review
"Convenient to theme parks, great breakfast buffet."
Enjoyed our stay at Hawthorn Suites. Room clean and spacious, great daily breakfast buffet, hotel staff helpful and pleasant. Only minutes to Epcot, and Universal. Just what we needed for our vacation!Genuine Expedia guest review
"Very nice close to all required parks & shops"
My family and I had Avery pleasant stay. Very clean and friendly staffGenuine Expedia guest review
"Nice hotel -"
Loved the free breakfast. Manager /clerk was hospitable, but there was one incident the hotel staff kept talking to the manager while I was waiting patiently to pay for some ice cream. She did not look at me and she kept on talking.Genuine Expedia guest review
"Nice hotel with friendly staff"
Nice but had leakages in the bathroom which I didn't bother to complain about but everything else was fineGenuine Expedia guest review
"Nice hotel close to Disney"
Having the kitchen and game room was great for my teenagersGenuine Expedia guest review
is ok ,old tvs small room ,to expensive .....//////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////Genuine Expedia guest review
Great place for your money. Staff always nice and happy to help us with any needGenuine Expedia guest review
"Good value for six people"
Friendly employees. Excellent value.Genuine Hotels.com guest review
"Hotel was great!!!"
This hotel was great!! Really close to Sea World and not too far from other theme parks! Breakfast was good. Front desk staff was really helpful especially Tim. I would definitely stay at this hotel again.Genuine Expedia guest review
"Great place to stay for the entire family!"
We were greeted by a very friendly staff who were helpful throughout our stay of one week. The breakfast options started our family of five off every morning. There were a variety of options available. The "suite" met our needs and provided plenty of space and room to move. It was nice having a separate room to eat, cook, or watch TV without bothering […] others who needed rest. The beds were comfortable and provided a good night's sleep. The hotel is in a quiet neighborhood. The hotel is maintained well both in and outside overall. There is easy access to the highway and most of the main attractions in the Orlando area. We only encountered one issue with our room not being taken care of by housekeeping; otherwise a good value and nice place to stay. We would recommend it to others! Read moreGenuine Expedia guest review
"Nice hotel, close to Disney Downtown"
Very nice hotel, close to Disney, Seaworld and Universal Studios. Good for families.Genuine Expedia guest review
"First trip to Orlando"
Hawthorn by Wynham is not an upscaling or romantic place. But it is definitely perfect for family with children or people whom is very attention to their dietary or meal. The kitchen, the fridge and the free parking. We are very satisfied with everything re to this hotel. Definitely 2 thumbs up.Genuine Expedia guest review
"Good location / good breakfast"
I liked the location, very close to Downtown Disney, shopping malls and a quick drive to Sea World and Universal. Breakfast is good. Not much to do in the hotel, just a small swimming pool. The rate is not a bargain but is average compared to similar options.Genuine Hotels.com guest review
"Very nice hotel, close to things, clean and great"
We were greeted by Bernard, who's was great!! The staff was awesome and treated us Like royalty!!!! I would recommend the hotel to anyone. We will be back next year as wellGenuine Expedia guest review
"Close to Disney Parks"
It was a great stay. Breakfast buffet was very good. The rooms were great!!! It had everything you need...Genuine Expedia guest review
"Easy to get to disney theme parks"
Staff was very friendly and helpful with anything and everything me and my family needed.Genuine Expedia guest review
"Nice hotel close to everything"
We came July 1st to July 8th and from start to finish this was one of the best hotel we've stayed in. The hotel staffs was wonderful!! Breakfast was great! They had different things each morning, from sausage, ham, eggs, hash brown, bacon, fruit, bagels, coffee and the list go on! I know right? The kids loved it! Also this place has a basketball court, […] swimming pool, barbecue area,cabana and a work out room although its a bit small but they also have a arcade room and a pool table, air hockey! I can go on and on ! I would recommend this hotel to anyone that's going to Orlando! Also you're only a few minutes from all theme parks and amazing restaurant! Nothing negative I can say about this hotel! Read moreGenuine Expedia guest review
"Good hotel with a good location"
This is a nice place to stay - close to everything Please remember this is a hotel not a resort You do get a kitchen- small but works Staff very fast at getting you want you need- breakfast every morning a big plusGenuine Expedia guest review
"Nice Hotel near many places to eat and entertain."
Great service, very quiet. Nice appearance. Close to everything.Genuine Expedia guest review
VERY convenient to all attractions. Shuttle only runs at certain times so we drove everyday to Disney which was really close and traffic was not a problem. SeaWorld is 2 miles away and easy to drive to. Breakfast was very good but could not take anything up to your room. I found that inconvenient with teen-age boys that didn't want to come down to eat. […] They should offer paper plates rather then all good dishes so you can take food up to your room. I would stay again !!! Read moreGenuine Hotels.com guest review
"Now that's what I call "Hospitality"!"
We booked through Expedia on a night they were sold out. At no point did they place the blame on no one. They did everything they could to get us a room. We were placed on their show room. What really made them stand out from the rest of the places we normally would stay when we come to Orlando (Peabody, Gaylord, and Lowes properties) is that they really […] went out of their way ( GM- Rafael & Front Office manager Luis) to make sure that our anniversary went as I planned:) They don't have F&B outlets but they were able to accommodate my request of having Chocolate Strawberries and Champagne, and a Beautiful Anniversary Card delivered to the room while we were enjoying the pool. (OMG...the chocolate was amazing!!) Overall, we really enjoyed our stay and left feeling special! Great Team Rafael! Keep up the great work! Read moreGenuine Expedia guest review
Room size was good, bed mattress was good. Hot water was little smelly. Breakfast was ok.Genuine Expedia guest review
"overall a good hotel but not very good"
the manager Luis was exceptional. the cleanliness was very good. the breakfast staff was also exceptional. the disappointment was the shower in the room. very low pressure and barely any hot water. the tv's were prehistoric.Genuine Expedia guest review
The room was represented as having a "full kitchen". As we like to use the kitchen facilities, including stove and a four place cooking surface, during our week long vacations, we were shocked to find that the "full kitchen" consisted of a microwave and a two burner hot plate. When discussing with the manager, he said the facility has no "full kitchens:. […] So.......this was completely misrepresented by either the hotel or by Expedia, somewhere along the way. In addition, the carpets were torn, the upholstered chairs and sofa bed had numerous rips and tears, the whole place was the worse we have ever stayed in. We are NOT chronic complainers - but we had to speak out this time. We checked out after suffering with the space for two days. These items brought to the attention of the manager elicited a "we will notify maintenance". Since we pre-paid Expedia via American Express, we discussed our extreme dissatisfaction with AmEx and they are going to handle the issue going forward. A+++ for AmExp.. F minus for this facility. Do Not Stay Here. Read moreGenuine Expedia guest review
"Great location for all random attractions."
Centrally located and close to restaurants, Disney and Sea World.Genuine Hotels.com guest review
The facilities and staff were awesome! Very pleased.Genuine Expedia guest review
Overall was decent. Breakfast however, while bigger than donuts and coffee, could use some help. Food was cold and not filled up quickly. Lots if lines.Genuine Hotels.com guest review
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