needs a little up datingGenuine Hotels.com guest review
This hotel was only ok. It isn't as close to Disney as we would of liked. The 1/2 mile it states is the entrance to the resorts. They do have a shuttle that leaves everyday at 8:30am, however, depending on the driver it tends to run late. It also makes stops at a few other hotels along the way. It goes to Universal and Sea World for a price and only […] has one return time. We were hoping to be able to walk to/from like at Disneyland in California. Def not an option!! The breakfast is an assortment of eggs, meat and waffles/pancakes that get rotated day to day. It is not the best tasting food, but it is edible and nice that it is included with the room. We had a one bedroom suite w/ kitchen. The sink faucet was all but falling off. Although the room was was probably properly cleaned, it looked dingy and dirty. The staff only changes linens every 5 days unless othewise requested. I've stayed in everything from 5 star hotels to 2 stars and this one is def on the lower end of the spectrum. The cleaning staff is very friendly and accomodating though. We are a family of 5 flying from the West Coast to Florida with only carryons so we brought the bare minimum when it came to toiletries We were given 4 towels, one small bar of soap and one small shampoo. The cleaning crew always stepped up when we left them notes on what we needed. Our hallway to the room (3rd floor) smelled awful!! It was much better a few days in to our stay when I'm assuming they cleaned the carpets. Read moreGenuine Expedia guest review
Very Good.Genuine Expedia guest review
"Nice hotel, free shuttle to Disney parks"
The hotel was very nice with comfortable beds. Staff friendly and helpful, Tim was very knowledgeable about the Disney parks. What to do and what to skip and how the fastpasses work. Nice "happy hour" with wine and beer and snacks, all complimentary. Nice having a hot breakfast before hitting the parks. There is nothing within walking distance i.e. […] gas station, grocery store, etc... Next time we would rent a car for the week Read moreGenuine Expedia guest review
Stayed for 2 nights at this hotel. It was about 15 minutes from Disney and surrounded by lots of restaurants and souvenir shops. Hot breakfast was a plus. Only issue was with cleanliness of the room. There was a slight smell and the sofa bed had some stuff left in it probably from a previous group's stay. We were only at the hotel to sleep so for the […] time spent there and the price, it was suitable but might choose a different hotel for the next stay. Read moreGenuine Hotels.com guest review
"Right next to Disney! Nice area! Clean!"
Breakfast, very clean and great staff. We were trying to find the best way to buy tickets for Disney and he was very helpful and honest cause they charge a service fee! He even gave up the phone #'s to get the value on our trip! Wonderful people!Genuine Expedia guest review
You will find what you pay for. Excellent full breakfast, variety of options, both cold and hot. Staff if very kind, accessible, customer oriented. Location is just great. Close to Downtown distance. You can even walk if you feel like doing some exercise. No more than 10 minutes driving to the parks. This had being the third time in this hotel and wouldn't […] change it. Read moreGenuine Expedia guest review
"Good to take a rest."
Very normal hotel. It looked somewhat old. And an elevator was out of order. They didn't fix it, unfortunately. But it was not so expensive. Furthermore it has kitchen and utensils in rooms. We could cook. Breakfast was not so bad. Most of all the area was calm. Good place to take a rest.Genuine Expedia guest review
"Nice Hotel for the money!"
We stayed at Hawthorn (Buena Vista) for 4 nights. We were pretty much only there to eat breakfast and sleep, otherwise we were doing the parks. Breakfast was fair...pancakes were tough and eggs tasted artificial. There was some fruit, cereal, bread , and bagels to toast..just enough food to hold us over until lunch at the parks. Complimentary coffee […] all day and night was great! Staff was friendly and helpful. On our last day we hung out by the poolside. Although my son stated that the pool was small..it WAS heated and there was a spa tub too. Quaint spot for a dip ...nicely landscaped. My son enjoyed the single net basketball court and the front desk provided a ball. Shuttles were convenient. I was not thrilled to pay $10 per person for Sea World since it is so close, but that fee for Universal was not bad. For Epcot the shuttle was free...nice! My son had fun in the game room. We would definitely stay here again if in the area! Just hope it would be cleaner in the room next time. Read moreGenuine Expedia guest review
"nice hotel. Close to everything"
We had a nice stay at this hotel over the Thanksgiving holiday. We did WDW and Sea World and this was a great location for both! There was plenty of room in the suite for the 4 of us and it was clean and comfortable.Genuine Expedia guest review
"Dietary Restrictions -- Great Place to Stay"
Our family of 3 teens, myself and my husband chose to stay here. Great location near theme parks, restaurants, shopping. What tipped the scales for us in choosing this hotel was the full-size refrigerator and two-burner stove top in the suite. My husband is on a temporarily restricted diet due to allergies. We needed to prepare his meals during our […] stay. It worked out perfectly and we were very pleased. Our suite didn't have a frying pan at first, but housekeeping brought one promptly. We also didn't have a large enough trash bag in the kitchen due to all the meal preparation. Housekeeping fixed that problem as well. Kudos to housekeeping! There was a game console in the living area and a small arcade which our boys enjoyed. We had a great experience and will definitely return. Read moreGenuine Hotels.com guest review
"Very clean. Great location."
Pros: Staff was very friendly. Complimentary breakfast was very good. Great variety of foods and plenty of seating. Bed was very comfortable. Room smelled very fresh. Plenty of towels. Centrally located to all major attractions. Cons: There no towels at pool. When they were brought, they were very thin and worn. Ice machines on 2 of 5 floors were […] not working. Read moreGenuine Expedia guest review
"So conveniently close to everything"
Location, price were great and the free breakfast everyday was a big plus saving time and money!Genuine Expedia guest review
close to most things, hotel seems nice would have liked to have a fridge in room and a safe but otherwise I would stay here again.Genuine Expedia guest review
Needs serious ipdating.We had the maintenance man about 6 times for various matters. No windows for fresh air.people managing, cleaning and maintaining were very very nice.Thermostat was a wrestling match either too hot or too cold. Kitchen very dated poor cabinetry and 2 hotplates w/microwave and frig. First frig leaked water, second one brought in […] sounded like it was preparing for take-off.Shower was plugged toilet seat was loose and toiley was running. Coffee pot was broken and after the first day you must buy from the front desk which ran out of packets so coffee was brought up from the breakfast room. But not food. You were not allowed to bring breakfast to your room Location was very good but the hotel itself needs some serious attention. The people thougj were great. Read moreGenuine Hotels.com guest review
"November 2013 Stay"
Stayed in the hotel for around five days before the start of a Disneyworld vacation. We needed a place to stay that was convenient to shopping and locations around Walt Disney World and Universal Studies. There were more than two of us, so we wanted a suite with at least two rooms. We found this hotel to be everything we wanted. It was near all those […] sites. Easy to get on and off the main Interstate arteries and better priced than any to other hotel of a similar nature. If a family is looking for a nice clean hotel, with suites, and a separate cooking area, this is the place. The pool was also nicely heated for a cool time in Orlando. Read moreGenuine Expedia guest review
"did not suit me, most would like it"
With no balcony and non smoking rooms, I had to go outside to smoke. This is a nuisance. Typically bring breakfast back to the room while getting ready, but not allowed at this hotel. The breakfast was not great anyways. Pool also non smoking and closed at 10p. This understandable for the families.Genuine Expedia guest review
We stayed for our honeymoon. The location was great. There was complimentary hot breakfast in the morning and snacks in the evening which was nice. I would say overall accommodations were average - one small pool which was well kept - a gym that was WAY to hot inside to actually use - a couple computers which guests can use for a fee. No DVD player […] in the room. Our dishwasher flooded our kitchen and it wasn't repaired after we made a few requests - eventually they switched our room. When we booked our information said that there was a 3pm checkout option but once we were there we found out checkout was 11. We had booked a later flight and had to sit in the lobby several hours. For the price we paid - it was ok. We probably wouldn't go back though. Read moreGenuine Hotels.com guest review
"Great hotel with excellent amenities."
Great hotel with excellent amenities including the free breakfast which was great everyday. Close to the theme parks and shopping malls and an hour from the coast.Genuine Expedia guest review
I loved the 2 room suite set up. It was nice having a bedroom and living space with a kitchen. Great for 6 of us. very comfortable and excellent breakfast. We used the free shuttle to Epcot. Very convienent.Genuine Hotels.com guest review
"A Great Weekend Stay"
When reviewing this hotel months before, I was looking for a place where me and my two roommates wouldn't feel as though we were crammed into 1 single hotel room. The 2 queen bed hotel suite with the kitchen and living room was PERFECT for us! I loved the full sized fridge and the fact that there were dishes available (we didn't have to buy paper plates […] and cups!). The hotel was very beautiful and offered a relaxing pool and hot tub. I was totally impressed by the free breakfast as well, simply because hotels that offer suites rarely offer free breakfast as well. I especially loved the convenience to various restaurants, gas stations, shopping outlet malls, Downtown Disney and DISNEY WORLD! We were just minutes away from everything! I would recommend this hotel to anyone I come in contact with, who wants to have that Disney World vacation without paying high-priced hotel rates. I've been to several of the Disney World resorts (the cheaper resorts) and can tell you that with the amount of room that THIS hotel offers for the family, along with the free breakfast and location to Disney World, you cannot get a better rate than this! So definitely take my advice and see for yourself just how wonderful Hawthorne Suites truly is! Enjoy your vacation! Read moreGenuine Expedia guest review
"Close to Disney, restaurants and stores"
Pros: The hotel was very modern and well kept. The staff knew all the happenings at Disney's "Not so scary Halloween", the purpose of our trip. The description in Hotels.com left out that there was a complete (minus oven ..although it did have a microwave) kitchen including a dishwasher. Wireless was speedy, room was big. The price was good, the place […] was better than expected. Cons: The room smelled a bit musty. Hard to tell if it had been a smoking room at one time or just that smell you get when something has been damp too long. It became much less noticeable once we got used to it. Read moreGenuine Hotels.com guest review
"Friendly staff, clean and quiet"
Staff was very warm and friendly, room was a good size, clean, and comfortable.Genuine Expedia guest review
Great place to stay with lots of room to spread out. Perfect location. Great breakfast each morning.Genuine Expedia guest review
"Very nice hotel close to Dsney"
The hotel was very nice; we will try to stay at this chain again. I wish we could have stayed longer.Genuine Expedia guest review
"Nice hotel for a reasonable price"
The hotel is very nice. I love that the room has a two burner stove and a full sized fridge. The small dish washer is somewhat awkward but still a nice addition. The kitchen is well equipped with a microwave, pots, pans, dishes, cork screw, measuring cups, can opener, etc.... basically anything you might need. For us this was great, since we don't eat […] out and always prepare our own food. The room was clean and spacious for the 4 of us. The beds are listed at queen but seem more like doubles. Originally I was going to share with my youngest but he ended up sleeping in his sleeping bag on the floor as he is very wiggly. The beds are super comfortable and I love the down comforter sandwiched in between cotton sheets. This seems a lot more hygienic than the old style quilts that aren't washed between guests. The living room area has a sleeper sofa and a chair. My middle son said the sleeper sofa was comfortable to sleep on. It was easy to make up each evening and we would put it away after waking up so that it was out the way. The swimming pool is perfectly adequate for the kids to play in for a couple of hours. I personally liked the hot tub, it wasn't overly hot (I always hate when they are too hot). I found the hot tub a welcome sight after a hard day at the parks. The staff were friendly and always said hello and were quick to bring you something if something was missing from your room. Luis is especially welcoming and a great addition to the staff at the hotel. Read moreGenuine Expedia guest review
Quality of serviceGenuine Hotels.com guest review
"Nice hotel close to Disney"
We got this room for our daughter and son-in-law so they could stay close to the resort that we were staying in. It was a birthday weekend and this was perfect. When we checked them in, they were upgraded to a 1 bedroom suite which was a wonderful surprise. The room was like a small apartment and was very roomy!Genuine Expedia guest review
"Very nice, near EVERTHING and EVERYWHERE!"
I was traveling alone for my dream vacation to Disney World for my retirement. The staff was super patient and helpful with everything. I hope to go back again!Genuine Expedia guest review
Hotel was great, even after I messed up my res. date, the desk clerk helped me get it straitend out and gave us the room we wanted. Great customer service. Room was clean and well furnished. Will definitly stay again.Genuine Hotels.com guest review
Quite area close to everilything, breakfast is a +.nice interior area.Genuine Expedia guest review
Room was small for a suite and had an old room smell to it. Everything needed updating and the sheets had rips in them. Not horrible for a 8 hour stay but probably will not stay there again. The only plus was they had a room available at the last minute and price through Expedia was $111. For a room with beds for 6 people that's not to bad.Genuine Expedia guest review
This place is kinda' kept up, kinda' clean, kinda' moderately priced. Staff was courteous and helpful. There are other, nicer facilities nearby in this price range.Genuine Expedia guest review
"Very good. Near Parks."
They prepared the room the way asked before I arrived. My flight arrived very late night and I had a 13 months old child that needed the special place to sleep they provided me. The checkout was also very early, near 5am and they have done it quickly. Recommended.Genuine Expedia guest review
"Very nice hotel"
Even though I was not there long I still enjoy my stay. The staff was very friendly, nice and helpful. I would recommend this hotel to my friends.Genuine Expedia guest review
"Nice hotel with easy access to freeway and attract"
The staff was very helpful and friendly. Great Breakfast! with nice area.Genuine Expedia guest review
Was very pleased w hotel but was bothered w some overall maintenance mechanical sound issues. Ballasts in several hall lighting fixtures need to be replaced. That loud 60 cycle him is very annoying. In room frig ran way too much w growly sound. Was woken up a few times by low vibrating sound that was hard to isolate near ACHV closet in bedrm.but seemed […] to come from RM above. Read moreGenuine Hotels.com guest review
Outstanding.... I recommend to all my friends... hot breakfast is served... very good oatmealGenuine Expedia guest review
"Conveniently Located, nice staff"
I liked the hotel. The decor is rather dated and so are the rooms. They even still have picture tube TVs, but the place is clean and the staff is friendly. The free breakfast isn't very good, but it's close to plenty of restaurants and major highways. The real problem is the rooms are about $100 per night and with very little effort, you can get a room […] at a nicer hotel for the same price. For that reason, I'd likely not go back though my experience was good. Read moreGenuine Hotels.com guest review
Response by Hawthorn Suites by Wyndham Lake Buena Vista, a staySky Hotel We appreciate your comments, thank you.
"Nice room but far away from destinations"
The room was nice and clean for the most part, and most staff were very friendly. The worst part was the location of this hotel...not really in walking distance of anything except other hotels. It was pretty far from Disney and Universal. While there was a shuttle, it took a long time to get there. We didn't even take the shuttle to Universal because […] while about half the price of a taxi, it was the last stop (so over 1.5 hour drive.) We should have stayed in a Disney resort. Read moreGenuine Expedia guest review
"Close to the Universal water park"
The room was very comfortable but their were a few issues. The coffee maker did not work and when informed about it no one every came to fix it or replace it. Also, the most disappointing issue we had was when we left in the morning we stopped to speak to the front desk and the man behind the counter was very rude and very unhelpful! The night manager […] was very nice and was eager to please and help make our stay comfortable. The elevator took FOREVER to go from floor to floor! The breakfast was not very good and not at all satisfying. We ended up looking for a ihop because we were all hungry still. Otherwise it was okay for a few nights since we spent more time at the parks then at the hotel. Read moreGenuine Expedia guest review
"Very nice hotel. Tasty breakfasts, comfortable bed"
Tasty breakfasts, comfortable beds, nice early evening reception, nice pool and hot tub, quiet environment, friendly and helpful staff, nice laundry facility, was able to get to the parks in 15 minutes, round trips by taxi cost $60. for family of 3. All around a good choice. Very happy we stayed there.Genuine Expedia guest review
The first room we got was on the first floor, it's ok. and when I got in I stepped on a nail between the bedroom and the bathroom.we talked to the maniger and I was worried that my 2 year old son would get hurt.Then he gave us another room on the second floor.once I stepped on the same place i stepped on another nail.then I talked to the manager again, […] and he sent someone to fix it. Before he got in the room my wife put a towel on top of the nail. Once he got in the room and couldn't find the nail and told my wife to keep the towel were it was. And it remained like that for 5 days. And the breakfast is ok. for once we didn't have to find a place to eat. It's an ok hotel. I didn't have time to see the pool. Read moreGenuine Expedia guest review
"Nice hotel close to Disney"
Good experience and I think Tim he was wonderful, free breakfast, free snackGenuine Expedia guest review
"Hotel close to International drive where to eat"
The pool is good for rest after a trip, a hotel not near to any pleasure placeGenuine Expedia guest review
"Great hotel close to attractions"
Our family had a great stay! Short drive to attractions and just off the main road. The front desk attendant Tim was super helpful. The room was clean and comfortable. Would definitely stay again!Genuine Expedia guest review
"Convenient to theme parks, great breakfast buffet."
Enjoyed our stay at Hawthorn Suites. Room clean and spacious, great daily breakfast buffet, hotel staff helpful and pleasant. Only minutes to Epcot, and Universal. Just what we needed for our vacation!Genuine Expedia guest review
"Very nice close to all required parks & shops"
My family and I had Avery pleasant stay. Very clean and friendly staffGenuine Expedia guest review
"Nice hotel -"
Loved the free breakfast. Manager /clerk was hospitable, but there was one incident the hotel staff kept talking to the manager while I was waiting patiently to pay for some ice cream. She did not look at me and she kept on talking.Genuine Expedia guest review
"Nice hotel with friendly staff"
Nice but had leakages in the bathroom which I didn't bother to complain about but everything else was fineGenuine Expedia guest review
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