"Great family hotel"
We are a family of 5 and we stayed 6 nights. The room was great and the staff was wonderful and very friendly. We would definitely stay here again.Genuine Expedia guest review
The Hotel was close to everthing. Monday thru Thursday they even had a happy hour at the hotel, which was a great way to relax after running around.Genuine Hotels.com guest review
"convenient to freeway"
nice location to avoid the rush of Tampa. Very convenient to freeway access. Hotel needs some updating, but not horrible.Genuine Hotels.com guest review
Enjoyed our stay. It served our purpose for our trip. The hot breakfast is sufficient and the staff were very nice. All but one hotel staff were very nice. The man that worked at the main counter during the day, we found was not the friendliest. The location to the theme parks is perfect.Genuine Hotels.com guest review
Everything was great except the tv's need to be updated. We brought our xbox for the boys to play and thank goodness our own tv to plug into. The reception of the tv in the bedroom was horrible. Kids loved the pool, hot tub, and basketball. We had a great stay.Genuine Hotels.com guest review
"Great service, but needs an update"
The staff was really nice and helpful. The rooms and the furniture with in need to be updated.Genuine Hotels.com guest review
"Spacious suites. Very clean, very comfortable bed."
I had to move rooms due to a booking error by Expedia. But the manager Luis was very courteous and very helpful. The King suite was great once we got in. All staff members were pleasant. And the bed was very comfortable.Genuine Expedia guest review
"Great until I made a request."
I was in Florida on business and unfortunately, as I know this for a fact since I run a business, the manager on duty at 5:00 forced me to make the negative review. I had an early business meeting and awakening early to prepare I went to make coffee and found only decaf. I called the front desk stating there was no regular coffee. " Do you want some […] regular coffee?" was the response...? I answered yes and was told it would be delivered to my room. A half hour later I went down to the front desk and I ask where the lobby coffee was located. HE POINTED I stated I had called earlier for coffee packet was missing from my room. "Oh YOU called" as he peeked up at me, grabbed the packet by the corner and gave it a toss on the counter towards me.... never looking up. Read moreGenuine Expedia guest review
"Dated but convenient"
This is a budget hotel. You don't get chocolate on your pillow at nights and you don't get the paper delivered in the mornings. If you're aware of that going in, then this hotel is fine. The furniture is 'well loved' and I expect the 80s to call any minute and ask for their kitchen back! Still, the staff was helpful and friendly for the most part, and […] the location is very convenient if this is the area that you need to be in. The morning breakfast is not great, but it's not bad either: the usual... bagels, some fruit, cereal, etc... As I said, budget minded. Our room had no in-room safe which is not a big deal, but it is something we always take advantage of. Lastly as in other hotels in this category, maid-service is not done on a daily basis, so keep that in mind if that's what you're used to. Of course the big draw of this hotel is its location. The hotel offers three shuttle-times to Disney and surrounding parks, and if you're driving yourself you can't really stay much closer. Overall, if we're ever in the area again, we'll consider this as an option if the price is right. Read moreGenuine Hotels.com guest review
Good location but not within walking for most. Some restaurants within 2 blocks but busy street to cross. Lynx bus stop very convenient.Genuine Expedia guest review
Loved this place. Peaceful, spacious, & clean! More then we needed. Loved our room.Genuine Hotels.com guest review
"would have liked more coffee"
I was in town for the Disney Marathon. The hotel was close to all events and had a wonderful selection of restaurants near by. The hotel was perfect because it allowed me to prepare my own food for the early morning race start. My only complaint was coffee service in to room.....charging for all coffee after the first pot seems excessive.Genuine Hotels.com guest review
"nearby to shopping"
Although our room was very clean and comfortable, there was the bad odor of mildew in it. My husband thought it might be due to the shower curtain not being fitted over the tub. At any rate, the hotel was nice and clean, but the bad odor did detract from the whole experience.Genuine Hotels.com guest review
"Bath is not clean."
Everything are good but bath is not clean. For examples, the shower has spots with mold.Genuine Hotels.com guest review
"Close to restaurants and tourist attractions"
Upon arriving we were given a room on the 4th floor. First the closest elevator was not working so we took our luggage to the furthest elevator only to find out that our room was already taken. We then took our luggage back down to the front desk to be given a room on the 1st floor. This room had a handicap bathroom which did not give us any countertop […] space. This all happened after a full day of traveling and not arriving to the hotel until 11:30 pm at night. The hotel was ok but definitely needs to be updated. The last 4 visits to Orlando we stayed on Disney property but because we were going to Universal Studios this time we did not think that staying on Disney property would be advantageous to us. Next time we will definitely return to Disney resorts. Read moreGenuine Expedia guest review
"Nice hotel close to several attractions"
Had a great time went to Disney World and they shuttled us there no charge. We had plenty of things to keep us busy where we were located.Genuine Expedia guest review
"Perfect for Disney trips"
This hotel is our preferred choice when we go to Disney. It is very comfortable for a family of 5--Lots of room in the suite. I like having a full sized refrigerator/freezer so we can have cold water to take to Disney. The free breakfast is PERFECT for my teenage sons--Hawthorn suites has such a good selection of hot and cold choices that everyone gets […] something they like (even my 11 year old daughter that is a picky eater). We already have our suite reserved for vacation next summer. Read moreGenuine Expedia guest review
"Great deal for the price."
Free daily breakast isn't great but there are plenty of options.Genuine Expedia guest review
"Clerk was very receptive when requests were made."
We arrived early; a room was provided to us.Genuine Expedia guest review
"Overall a good experience"
1) The good: Excellent location, good size QUIET rooms with convenient way to wash and dry your clothes. Vending machines for detergent and Bounce. Good daily house keeping service, though they wont change the sheets daily. Beds and pillows were very comfortable - after all, after a long day what counts most is a good night's sleep! Good breakfast but […] not many options for vegetarians, you eventually get bored of the same stuff. However, the proximity to subway, Qedoba, McDonald, Burger King, Dennys, Chinese food, Dunkin donuts, leaves less to complaint. Very close to Sea world and about 5 miles from Disney. Simply a perfect location for staying with disney gift shops close buy too! 2) The bad: Squeaky doors, dripping bath tub faucets, CRT old fashioned TVs and a not so comfortable sofa bed :(. It was okay for relaxing but cant imagine getting a good sleep on that, so dont count on that for sleeping. Good gaming arcade of kids to play when at the hotel 3) The Ugly: Missing comforter on one of the queen beds. Room service would not believe that it was never there. They put it one night on request and then took it away the next day when house keeping. That was totally disappointing. The pool, spa and hot tub was closed from the day we arrived! It is different that we had a busy schedule but that does not justify depriving the guests of that option for the entire stay! Read moreGenuine Hotels.com guest review
Very comfortable hotel in nice location. Good breakfast nice staffGenuine Expedia guest review
"Nice hotel and close to lot of eating places"
This sure is a very nice location for staying as it's close by to many nice restaurants. And the best bonus was the breakfast. They had a lot of choices everyday and had nice hot breakfast daily. The staff was courteous n helpful. Most probably will stay again.Genuine Expedia guest review
needs a little up datingGenuine Hotels.com guest review
This hotel was only ok. It isn't as close to Disney as we would of liked. The 1/2 mile it states is the entrance to the resorts. They do have a shuttle that leaves everyday at 8:30am, however, depending on the driver it tends to run late. It also makes stops at a few other hotels along the way. It goes to Universal and Sea World for a price and only […] has one return time. We were hoping to be able to walk to/from like at Disneyland in California. Def not an option!! The breakfast is an assortment of eggs, meat and waffles/pancakes that get rotated day to day. It is not the best tasting food, but it is edible and nice that it is included with the room. We had a one bedroom suite w/ kitchen. The sink faucet was all but falling off. Although the room was was probably properly cleaned, it looked dingy and dirty. The staff only changes linens every 5 days unless othewise requested. I've stayed in everything from 5 star hotels to 2 stars and this one is def on the lower end of the spectrum. The cleaning staff is very friendly and accomodating though. We are a family of 5 flying from the West Coast to Florida with only carryons so we brought the bare minimum when it came to toiletries We were given 4 towels, one small bar of soap and one small shampoo. The cleaning crew always stepped up when we left them notes on what we needed. Our hallway to the room (3rd floor) smelled awful!! It was much better a few days in to our stay when I'm assuming they cleaned the carpets. Read moreGenuine Expedia guest review
Very Good.Genuine Expedia guest review
"Nice hotel, free shuttle to Disney parks"
The hotel was very nice with comfortable beds. Staff friendly and helpful, Tim was very knowledgeable about the Disney parks. What to do and what to skip and how the fastpasses work. Nice "happy hour" with wine and beer and snacks, all complimentary. Nice having a hot breakfast before hitting the parks. There is nothing within walking distance i.e. […] gas station, grocery store, etc... Next time we would rent a car for the week Read moreGenuine Expedia guest review
Stayed for 2 nights at this hotel. It was about 15 minutes from Disney and surrounded by lots of restaurants and souvenir shops. Hot breakfast was a plus. Only issue was with cleanliness of the room. There was a slight smell and the sofa bed had some stuff left in it probably from a previous group's stay. We were only at the hotel to sleep so for the […] time spent there and the price, it was suitable but might choose a different hotel for the next stay. Read moreGenuine Hotels.com guest review
"Right next to Disney! Nice area! Clean!"
Breakfast, very clean and great staff. We were trying to find the best way to buy tickets for Disney and he was very helpful and honest cause they charge a service fee! He even gave up the phone #'s to get the value on our trip! Wonderful people!Genuine Expedia guest review
You will find what you pay for. Excellent full breakfast, variety of options, both cold and hot. Staff if very kind, accessible, customer oriented. Location is just great. Close to Downtown distance. You can even walk if you feel like doing some exercise. No more than 10 minutes driving to the parks. This had being the third time in this hotel and wouldn't […] change it. Read moreGenuine Expedia guest review
"Good to take a rest."
Very normal hotel. It looked somewhat old. And an elevator was out of order. They didn't fix it, unfortunately. But it was not so expensive. Furthermore it has kitchen and utensils in rooms. We could cook. Breakfast was not so bad. Most of all the area was calm. Good place to take a rest.Genuine Expedia guest review
"Nice Hotel for the money!"
We stayed at Hawthorn (Buena Vista) for 4 nights. We were pretty much only there to eat breakfast and sleep, otherwise we were doing the parks. Breakfast was fair...pancakes were tough and eggs tasted artificial. There was some fruit, cereal, bread , and bagels to toast..just enough food to hold us over until lunch at the parks. Complimentary coffee […] all day and night was great! Staff was friendly and helpful. On our last day we hung out by the poolside. Although my son stated that the pool was small..it WAS heated and there was a spa tub too. Quaint spot for a dip ...nicely landscaped. My son enjoyed the single net basketball court and the front desk provided a ball. Shuttles were convenient. I was not thrilled to pay $10 per person for Sea World since it is so close, but that fee for Universal was not bad. For Epcot the shuttle was free...nice! My son had fun in the game room. We would definitely stay here again if in the area! Just hope it would be cleaner in the room next time. Read moreGenuine Expedia guest review
"nice hotel. Close to everything"
We had a nice stay at this hotel over the Thanksgiving holiday. We did WDW and Sea World and this was a great location for both! There was plenty of room in the suite for the 4 of us and it was clean and comfortable.Genuine Expedia guest review
"Dietary Restrictions -- Great Place to Stay"
Our family of 3 teens, myself and my husband chose to stay here. Great location near theme parks, restaurants, shopping. What tipped the scales for us in choosing this hotel was the full-size refrigerator and two-burner stove top in the suite. My husband is on a temporarily restricted diet due to allergies. We needed to prepare his meals during our […] stay. It worked out perfectly and we were very pleased. Our suite didn't have a frying pan at first, but housekeeping brought one promptly. We also didn't have a large enough trash bag in the kitchen due to all the meal preparation. Housekeeping fixed that problem as well. Kudos to housekeeping! There was a game console in the living area and a small arcade which our boys enjoyed. We had a great experience and will definitely return. Read moreGenuine Hotels.com guest review
"Very clean. Great location."
Pros: Staff was very friendly. Complimentary breakfast was very good. Great variety of foods and plenty of seating. Bed was very comfortable. Room smelled very fresh. Plenty of towels. Centrally located to all major attractions. Cons: There no towels at pool. When they were brought, they were very thin and worn. Ice machines on 2 of 5 floors were […] not working. Read moreGenuine Expedia guest review
"So conveniently close to everything"
Location, price were great and the free breakfast everyday was a big plus saving time and money!Genuine Expedia guest review
close to most things, hotel seems nice would have liked to have a fridge in room and a safe but otherwise I would stay here again.Genuine Expedia guest review
Needs serious ipdating.We had the maintenance man about 6 times for various matters. No windows for fresh air.people managing, cleaning and maintaining were very very nice.Thermostat was a wrestling match either too hot or too cold. Kitchen very dated poor cabinetry and 2 hotplates w/microwave and frig. First frig leaked water, second one brought in […] sounded like it was preparing for take-off.Shower was plugged toilet seat was loose and toiley was running. Coffee pot was broken and after the first day you must buy from the front desk which ran out of packets so coffee was brought up from the breakfast room. But not food. You were not allowed to bring breakfast to your room Location was very good but the hotel itself needs some serious attention. The people thougj were great. Read moreGenuine Hotels.com guest review
"November 2013 Stay"
Stayed in the hotel for around five days before the start of a Disneyworld vacation. We needed a place to stay that was convenient to shopping and locations around Walt Disney World and Universal Studies. There were more than two of us, so we wanted a suite with at least two rooms. We found this hotel to be everything we wanted. It was near all those […] sites. Easy to get on and off the main Interstate arteries and better priced than any to other hotel of a similar nature. If a family is looking for a nice clean hotel, with suites, and a separate cooking area, this is the place. The pool was also nicely heated for a cool time in Orlando. Read moreGenuine Expedia guest review
"did not suit me, most would like it"
With no balcony and non smoking rooms, I had to go outside to smoke. This is a nuisance. Typically bring breakfast back to the room while getting ready, but not allowed at this hotel. The breakfast was not great anyways. Pool also non smoking and closed at 10p. This understandable for the families.Genuine Expedia guest review
We stayed for our honeymoon. The location was great. There was complimentary hot breakfast in the morning and snacks in the evening which was nice. I would say overall accommodations were average - one small pool which was well kept - a gym that was WAY to hot inside to actually use - a couple computers which guests can use for a fee. No DVD player […] in the room. Our dishwasher flooded our kitchen and it wasn't repaired after we made a few requests - eventually they switched our room. When we booked our information said that there was a 3pm checkout option but once we were there we found out checkout was 11. We had booked a later flight and had to sit in the lobby several hours. For the price we paid - it was ok. We probably wouldn't go back though. Read moreGenuine Hotels.com guest review
"Great hotel with excellent amenities."
Great hotel with excellent amenities including the free breakfast which was great everyday. Close to the theme parks and shopping malls and an hour from the coast.Genuine Expedia guest review
I loved the 2 room suite set up. It was nice having a bedroom and living space with a kitchen. Great for 6 of us. very comfortable and excellent breakfast. We used the free shuttle to Epcot. Very convienent.Genuine Hotels.com guest review
"A Great Weekend Stay"
When reviewing this hotel months before, I was looking for a place where me and my two roommates wouldn't feel as though we were crammed into 1 single hotel room. The 2 queen bed hotel suite with the kitchen and living room was PERFECT for us! I loved the full sized fridge and the fact that there were dishes available (we didn't have to buy paper plates […] and cups!). The hotel was very beautiful and offered a relaxing pool and hot tub. I was totally impressed by the free breakfast as well, simply because hotels that offer suites rarely offer free breakfast as well. I especially loved the convenience to various restaurants, gas stations, shopping outlet malls, Downtown Disney and DISNEY WORLD! We were just minutes away from everything! I would recommend this hotel to anyone I come in contact with, who wants to have that Disney World vacation without paying high-priced hotel rates. I've been to several of the Disney World resorts (the cheaper resorts) and can tell you that with the amount of room that THIS hotel offers for the family, along with the free breakfast and location to Disney World, you cannot get a better rate than this! So definitely take my advice and see for yourself just how wonderful Hawthorne Suites truly is! Enjoy your vacation! Read moreGenuine Expedia guest review
"Close to Disney, restaurants and stores"
Pros: The hotel was very modern and well kept. The staff knew all the happenings at Disney's "Not so scary Halloween", the purpose of our trip. The description in Hotels.com left out that there was a complete (minus oven ..although it did have a microwave) kitchen including a dishwasher. Wireless was speedy, room was big. The price was good, the place […] was better than expected. Cons: The room smelled a bit musty. Hard to tell if it had been a smoking room at one time or just that smell you get when something has been damp too long. It became much less noticeable once we got used to it. Read moreGenuine Hotels.com guest review
"Friendly staff, clean and quiet"
Staff was very warm and friendly, room was a good size, clean, and comfortable.Genuine Expedia guest review
Great place to stay with lots of room to spread out. Perfect location. Great breakfast each morning.Genuine Expedia guest review
"Very nice hotel close to Dsney"
The hotel was very nice; we will try to stay at this chain again. I wish we could have stayed longer.Genuine Expedia guest review
"Nice hotel for a reasonable price"
The hotel is very nice. I love that the room has a two burner stove and a full sized fridge. The small dish washer is somewhat awkward but still a nice addition. The kitchen is well equipped with a microwave, pots, pans, dishes, cork screw, measuring cups, can opener, etc.... basically anything you might need. For us this was great, since we don't eat […] out and always prepare our own food. The room was clean and spacious for the 4 of us. The beds are listed at queen but seem more like doubles. Originally I was going to share with my youngest but he ended up sleeping in his sleeping bag on the floor as he is very wiggly. The beds are super comfortable and I love the down comforter sandwiched in between cotton sheets. This seems a lot more hygienic than the old style quilts that aren't washed between guests. The living room area has a sleeper sofa and a chair. My middle son said the sleeper sofa was comfortable to sleep on. It was easy to make up each evening and we would put it away after waking up so that it was out the way. The swimming pool is perfectly adequate for the kids to play in for a couple of hours. I personally liked the hot tub, it wasn't overly hot (I always hate when they are too hot). I found the hot tub a welcome sight after a hard day at the parks. The staff were friendly and always said hello and were quick to bring you something if something was missing from your room. Luis is especially welcoming and a great addition to the staff at the hotel. Read moreGenuine Expedia guest review
Quality of serviceGenuine Hotels.com guest review
"Nice hotel close to Disney"
We got this room for our daughter and son-in-law so they could stay close to the resort that we were staying in. It was a birthday weekend and this was perfect. When we checked them in, they were upgraded to a 1 bedroom suite which was a wonderful surprise. The room was like a small apartment and was very roomy!Genuine Expedia guest review
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