All hotels in Victoria, British Columbia, Canada
1 room, 2 adults
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309 Belleville St, Victoria, BC, V8V 1X2, Canada, ‏‎800-491-6126
Hotels.com reviewsTripAdvisor reviews
3.4 / 5Good

Score breakdown (from 140 reviews)

  • Location
    Great location
  • Food
    Delicious food
  • Amenities
    Ordinary amenities
  • Vibe
    Poor vibe
  • Room
    Room is not nice
  • Cleanliness
    Dirty
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5.0 / 5Outstanding
"A pretty Victorian mansion in Victoria"
Walking distance from the Victoria Clipper dock and walking distance to the Inner Harbor and downtown Victoria. The room wasn't modern, but part of the attraction was staying in an old Victoria mansion in Victoria!
Genuine Hotels.com guest review
1 night romance trip Sep 1, 2014
Frank & Jeff
US
2.0 / 5Fair
"Billed again after prepaying for room"
I prepaid when I booked the room in Jan. 2014. Upon arrival, they acknowledged that I had prepaid but required me to submit a credit card as preauthorization of $100.00 for incidental charges against the room. Upon departure, I was informed that there were no other charges but didn't give me a statement. When I returned home, I discovered they charged me AGAIN for the room WITHOUT MY KNOWLEDGE OR AUTHORIZATION. I was finally able to talk to the manager after a few attempts, at which time she admitted that they made a mistake but was unwilling to rectify it until I sent them additional information (credit card number and copy of my statement). I refused to comply with their demands and notified my credit card bank to resolve the matter.
Genuine Expedia guest review
Other trip Aug 24, 2014
Tim
US
4.0 / 5Excellent
"Within walking distance"
The hotel is an older building and the stairs creaked but we had the room against them and never heard them other than when we were using them ourselves. The resturant was great for breakfast. The food was wonderful and the table by the window is fantastic. We arrived by foot on the ferry and the location was perfect.
Genuine Hotels.com guest review
2 night trip Aug 18, 2014
Em
US
4.0 / 5Excellent
Nice, old mansion accommodations, as expected. Long steep stairway made getting bags upstairs somewhat of a struggle, although I guess a bellhop could have been sent over from the neighboring hotel.
Genuine Hotels.com guest review
1 night family trip Jul 28, 2014
A Traveler
US
4.0 / 5Excellent
"Great Location"
Gatsby is in need of renovation but was still fine for our needs, especially because of the location. Easy walk to harbor and main areas of town. Excellent food in vicinity. Bed was very comfortable. Breakfast at hotel was a bit pricey but very good.
Genuine Hotels.com guest review
1 night trip with friends Jul 18, 2014
Bob
US
3.0 / 5Good
"very old and outdated"
Needs work! Everything old, musty smell. Linens and comforter in terrible shape.
Genuine Hotels.com guest review
1 night trip Jul 16, 2014
rita
US
4.0 / 5Excellent
Great little hotel with a lot of charm and character. If you want someplace that is not cookie-cutter, and feels like you're staying in an old Victorian home, a la Anne of Green Gables or the like, this is your spot. We stayed in one of the most inexpensive room options, and it was still lovely and large, with a great view of the harbor. Would definitely go again, and would recommend to others. Very friendly staff also, free parking and good quality Wifi.
Genuine Expedia guest review
Other trip Jul 7, 2014
A Traveler
US
4.0 / 5Excellent
"Full of character!"
Spent one night at the Gatsby and loved it. Bed was perfect, hotel was full of character and charm, location couldn't be better. The only drawback might be the lack of showers -- we loved the clawfoot tub, but if you have to have a shower, be sure to ask for a room with one!
Genuine Expedia guest review
Other trip Jun 23, 2014
Kim
US
2.0 / 5Fair
"Prime Location"
Property needs to be modernized even if its historic. Carpets worn and stained. TV non-functional. We moved to the next-door sister property, Huntingdon Hotel after first night at Gatsby. At least this property was of 1960's vintage. Can not beat location.
Genuine Hotels.com guest review
3 night trip May 25, 2014
A Traveler
US
4.0 / 5Excellent
"Grand historic home"
The location was superb and historic feel of the home was wonderful. Unfortunately, there was an unpleasant musty smell in the foyer. Perhaps the carpet needs to be replaced. The smell was not in the rooms, the rooms were very nice.
Genuine Hotels.com guest review
2 night trip May 21, 2014
A Traveler
US
5.0 / 5Outstanding
"Historic, conveniently-located hotel"
We had a lovely time at the Gatsby Mansion/Guntingdon Manor. We stayed in the Judge's House, and had a lovely room overlooking the bay. The brunch in the restaurant was very yummy! We would definitely stay again!
Genuine Hotels.com guest review
3 night romance trip Dec 23, 2013
es
US
3.0 / 5Good
"Location is not everything"
The location, the restaurant and the staff made this stay pleasant. The beautiful old building is in poor repair and considerably less than immaculate, and the poorly kept grounds in this fabulous location were problems. There were some real antiques, and many reproductions. The original stained glass windows in the 110 year old mansion were lovely.
Genuine Hotels.com guest review
2 night trip Sep 7, 2013
A. Sands
US
4.0 / 5Excellent
"Close to ferry and sights"
Good location with free parking which was a plus. Located within walking distance of everything.
Genuine Expedia guest review
Other trip Sep 12, 2013
A Traveler
US
2.0 / 5Fair
"Pretty hotel until you get in your room"
Hotel is atractive until you get to your room. We stayed in #1. Carpet inliving area was stained and dirty. The sofa was beyond threadbare. Shredded and foam showing in many spots. Noise at night and early in morning was ridiculous. Entry area looks lovely. Food good but had to go through several items to pick something they had in stock.
Genuine Expedia guest review
Other trip Sep 8, 2013
A Traveler
US
5.0 / 5Outstanding
"beautiful"
Perfect location right on the inner harbor. Inn wonderful the only thing is no air conditioning in the the room I had. But perfect room perfect.bed and breakfast people will love thus place.People very friendly.
Genuine Hotels.com guest review
1 night trip Sep 2, 2013
tricia
US
4.0 / 5Excellent
"nice Victorian charm"
Nice Victorian charm. We stayed in the Judge's House. Tall ceiling. Nice period furniture. Great location in the inner harbor, but a little loud, being that it is right next to the Main Street. WiFi didn't work. Breakfast on the deck of the main house was delightful on a nice Sunday morning. Overall great value, especially because parking was included. Extra bonus was the charming maintenance man who rescued my sweetie's earring from the sink trap at 8AM. You are her Hero!
Genuine Hotels.com guest review
1 night trip Aug 31, 2013
A Traveler
US
5.0 / 5Outstanding
"Loved it!"
We stayed at The Gatsby for two nights and loved it! You can't beat the location, and the antique room decor was so cool. The bed was comfortable, and everything was pretty clean. I did struggle with not getting water on the floor from the claw-foot tub/shower, but that's a small price to pay since the tub totally fit the style of the mansion.
Genuine Expedia guest review
Other trip Sep 3, 2013
Tiffany
US
1.0 / 5Poor
Staff indifferent to concerns. Type of room misrepresented. In spite of excellent location and price, would not return or recommend.
Genuine Hotels.com guest review
1 night trip Aug 23, 2013
GWC
US
2.0 / 5Fair
"CLOSE TO WATER"
THE HOTEL IS VERY OLD, LOTS OF STAIRS. NOT SUITABLE FOR ELDERLY OR HANDICAPPED. NO AIR CONDITIONER, THEY HAD A FAN IN THE CLOSET.NOT VERY HAPPY WITH THE HOTEL
Genuine Hotels.com guest review
1 night trip Aug 17, 2013
A Traveler
US
1.0 / 5Poor
The only positive aspect of the stay was the location. Staff uncaring and room as bad as have ever experienced.
Genuine Hotels.com guest review
1 night trip Aug 24, 2013
A Traveler
US
3.0 / 5Good
Vintage rooms were a little pricey.
Genuine Hotels.com guest review
3 night trip Aug 16, 2013
A Traveler
US
4.0 / 5Excellent
"Nice old building"
Easy access, great location, comfortable. Wiring is a bit scary however!!
Genuine Expedia guest review
Other trip Aug 15, 2013
John
US
5.0 / 5Outstanding
"Another wonderful part of British Columbia visit"
The hotel desk night manager was just marvelous at the Huntington Hotel, adjoining the Gatsby Mansion. The Gatsby Mansion breakfast was extraordinary and the room so very comfortable with a partial view of the harbor. Is was a very enjoyable part of our stay. I am slightly handicapped and there were some stairs but helpfulness and the accommodations in the first floor room were good. The place is so wonderfully landscaped it is not to be missed. We found awesome restaurants within a lovely stroll from the Gatsby Mansion. So Great!
Genuine Hotels.com guest review
2 night romance trip Aug 8, 2013
HIgginbotham
US
3.0 / 5Good
"Would eat there but not stay there"
Our rooms were not as they were promised. We were supposed to have two rooms in the Gatsby, one on the first floor. They gave us one room in the Gatsby and the other in the Judges House. We needed to be together so both had to be in the Judges house. One person in our party really needed the first floor. Also we were looking forward to the Gatsby house with the lovely parlor. I would not recommend this hotel to others because of the room mix up. I was very clear when I made the reservation.
Genuine Hotels.com guest review
2 night trip with friends Aug 2, 2013
Bob
US
4.0 / 5Excellent
"Charming"
Great loation,helpful staff. Grounds are beautiful and breakfast very good. Room rate - at last in the JUDGE'S COTTAGE VERY reasonable.
Genuine Hotels.com guest review
2 night trip Aug 2, 2013
Karin
US
3.0 / 5Good
"needs more staff and cleaning"
nice location and could be much more pleasant but is way understaffed. have to check-in at hotel next door. there is no staff on duty at the B&B itself. furnishings in our room had visible dust on top. all that being said, the desk staff, cleaning staff and waitstaff (BTW, breakfast is not included) are friendly and cooperative; there just aren't enough of them.
Genuine Expedia guest review
Other trip Aug 7, 2013
steve
US
4.0 / 5Excellent
"Beautiful on the outside ..needs make-over.."
This mansion is beautiful on the outside ...inside is a different story. Dirty carpets....shredded couches....lovely antique pieces....it is just in need of a good interior designer. The potential for extraordinary is certainly there.
Genuine Hotels.com guest review
1 night trip Jul 29, 2013
Anna
US
1.0 / 5Poor
"They did not give us the room we booked."
They gave us the baker room and said they were all the same.Booked room caraway $135, Baker room $115. on the web site. Staff were not helpful. Room was dirty, bath tub surround grout filthy.We were unable to use the shower or tub. We found a large box of condums in the bedside drawer. The room looked as if it was for rent by the hour I am surprised a company with your reputation would recommend this hotel. If the hotel ? any off our complaints, we took pictures to show our friends
Genuine Expedia guest review
Other trip Jul 26, 2013
A Traveler
US
5.0 / 5Outstanding
"Beautiful mansion!"
It was really fun staying at the Gatsby. The hotel is an amazing, charming, old mansion. We stayed in the section called the Judge's house. Our room was quite charming. My only complaint is that the bed was mediocre, and the bathroom could use a new floor covering. The location was fantastic! We came in on the ferry. The terminal is almost right across the street from the Gatsby. Would highly recommend.
Genuine Hotels.com guest review
2 night business trip Jul 21, 2013
Linda
US
2.0 / 5Fair
"Overall disappointing experience"
We were hoping for a quaint place to stay, but this did not fit the bill. The building smelled and the bathroom was scary. This was the worst shower I have ever taken. There was almost no water pressure, which was not that much of a problem and was what I expected in an old building, but I lost hot water four or five times each time I showered, and even in July, the cold water is COLD in Victoria! We went down for breakfast one day and waited 40 minutes for coffee. When our breakfast came (an hour after we sat down), the bacon was raw. And that is no exaggeration. Even the waitress looked at it and said, "Gross!" I would never recommend the Gatsby to anyone.
Genuine Hotels.com guest review
2 night romance trip Jul 17, 2013
A Traveler
US
3.0 / 5Good
"The Gatsby Mansion Inn is a Mixed Bag Experience"
We reserved a room at the Gatsby Mansion for a couple of private days in Victoria before joining our family on a family trip. Our first impression when we saw the outside of the Mansion and its great location across from the inner harbor was, "wow, this is great." Then after parking and searching for an entrance until we found check-in in an adjoining motel, we were a bit miffed and frustrated. They could improve the signage. The check-in person was polite and helpful. He gave us a key to our room in the Judge's House. Huh? I thought we reserved the Gatsby Mansion. "Oh no, there are three houses on the property and you are not in the Mansion." Well, that wasn't what we expected. Hotels.com needs to provide a better booking description. After some challenges finding the room, it was in a good location overlooking the harbor, though the window was mostly covered by overgrown shrubs. The room was clean and comfortable, but somewhat tired. The Judge's House was clearly a remodeled and repaired old house, but not a quality restoration. We had breakfast in the Gatsby mansion. Service was excellent. Overall, we enjoyed our stay and would recommend it for the price and location. If you want to stay in the Mansion, clarify the room location at booking.
Genuine Hotels.com guest review
2 night romance trip Jul 11, 2013
A Traveler
US
5.0 / 5Outstanding
"romantic gateway"
fantastic staff, very charming hotel,we had the best experience of our trip thanks to the staff who was exceptional . They gave us a lot of information ,very friendly and we fell we where in a movie back in the 19 century full of charm and authenticity
Genuine Expedia guest review
Other trip Jul 12, 2013
claudine
US
4.0 / 5Excellent
"Victorian Charm"
I liked everything about our stay EXCEPT the carpeting in our room was filthy.
Genuine Hotels.com guest review
2 night trip Jun 25, 2013
A Traveler
US
4.0 / 5Excellent
"Historic housing, conveniently located"
We stayed one night at the Gatsby. Overall it was a pleasing stay, especially since we decided to stay in an historic house. The decor was spot on for the time period and they clearly revere the history as they include a short description of the house and family upon check-in. One needs to understand however what being in an historic property means fully. There was no elevator - and we were on the 3rd floor. The claw-footed tub was lovely and equipped with a shower attachment, but if you require a real shower, you were out of luck. While the room was certainly clean, there were some maintenance issues, such as a door coming off the sink enclosure, that should have been dealt with sooner. The staff was courteous, but did not offer any particular help when we noted we were required to walk up to the third floor - my husband is 78 years old. The breakfast in the Gatsby House was fine, but again rudimentary service. One really wonderful aspect of the Gatsby is its location. It is an easy walk from the ferry dock in the Inner Harbor and accessible by foot to all of the wonders of downtown Victoria.
Genuine Expedia guest review
Other trip Jun 26, 2013
Diane
US
4.0 / 5Excellent
"Gatsby stay"
I liked the overall hotel, but our room number 3 had no heat and the first day we arrived was in the 50's. We had to go back to the front desk which is in the hotel behind the gatsby and they tried to find a heater, which they found took quite a while to heat oil heater up the room. Lucky the weather warmed up for the rest of our stay. It is in a good location close to everything.Hotel personal nice, one front desk person didn't seem to concerned with the no heat, but the rest were good. Tree in front of our window was over grown and could not see much out the window.
Genuine Expedia guest review
Other trip Jun 23, 2013
A Traveler
US
1.0 / 5Poor
"Stay away from the stinky hotel!"
Horrible! It does smell! Noisy. Everything need to be upgraded. Stay away. Very disappointed. Stayed 1night. There are a lot of hotels near by. I wish I knew. Not worth of money. Breakfast is about 35 per person extra.
Genuine Expedia guest review
Other trip Jun 17, 2013
An
US
4.0 / 5Excellent
"The perfect quaint period hotel"
What do you expect when you get a room in a house over 100 years old? For an old creeky wood floor mansion--it was perfect! The room was large with a living room, balcony, separate bedroom and a bathroom. There's no ordering movies on cable, and (gasp) no shower! All said, that's perfectly fine. When staying at the Gatsby Mansion the idea is to capture the feel and ambiance of the period, while keeping personal comfort in mind. It strikes a perfect balance between the two. It's perfect for a couple day getaway; if I wanted to shower I might eventually want a different hotel, but the bath was just fine :)
Genuine Hotels.com guest review
2 night trip Jun 5, 2013
Weekend Getaway
US
3.0 / 5Good
"Excellent for a novelty stay in Victoria."
This is an old hotel & mansion. No shower in our room. Just a bathtub with a sprayer hose. Poor reading lamp, Quaint but not with modern conveniences. Great resturaunt for breakfast downstairs.
Genuine Expedia guest review
Other trip Jun 4, 2013
Tom
US
4.0 / 5Excellent
"Nice hotel for those that like old mansions."
Our room was quite comfortable as we were there in May. The hotel is not air conditioned and could be uncomfortable if the weather was hot. The hotel is located quite near the Victoria Harbor and would be naturally cooled by the water but in the middle of summer some days are hot even in Victoria. Otherwise, the experience is an enjoyable one.
Genuine Expedia guest review
Other trip May 15, 2013
A Traveler
US
5.0 / 5Outstanding
Everything was good but... We booked the hotel and had one bed insted of two. When we came to the hotel it cost additional $ 30 to make changes. In the same situattion in Victoria we had changes for free.
Genuine Hotels.com guest review
1 night trip Mar 30, 2013
Elena
US
4.0 / 5Excellent
"Fantastic Harbor Location!!!"
Thought this was a really lucky last minute booking...Literally called from the Ferry on the way over. Free parking, large room, charming place...perfect for that old world feel we wanted. We love to walk around when we travel so this was the perfect spot. Sweet girl at front desk told us the things to see within walking distance.. Off season for Victoria would even be better in the summer!!!!
Genuine Hotels.com guest review
1 night trip Mar 10, 2013
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Close to everything near the harbour location."
Great 'Olde Worlde' style hotel, original features which I hope they never change or update. Rooms could do with a lick of paint but that's all. Food was good as was the service - great stay.
Genuine Hotels.com guest review
2 night trip Aug 11, 2014
Pauline
CA
4.0 / 5Excellent
"Great atmosphere!"
We booked 2 rooms. The room wiht the king bed was great. The other room with a double bed needed the carpet cleaned. The beds were very comfortable in both rooms. We enjoyed the antiques and the feel of a grand old house. The hotel could use some refurbishing. The restaurant had great breakfasts. We enjoyed our stay and would go back.
Genuine Hotels.com guest review
2 night trip with friends Aug 5, 2014
Sue
CA
3.0 / 5Good
"Great location but a little disappointing"
My husband & I stayed here recently for 3 nights. We were really excited about staying is such a beautiful old style property with a four poster bed. The location is excellent, however we were disappointed by the service and the room. We were put on the third floor in "the LOFT" , the room was smaller than expected and there was NO 4 poster bed as requested. The room was certainly not like the photo's...!! Bed was not properly made up daily as expected, all the beautiful covers and cushions were left on the floor after the first day. Towels were not changed daily and the coffee cups were not washed after a full day out. Staff at front desk were helpful & friendly when we made comment/ complained, however service and room did not live up to our expectation, leaving us very disappointed with the stay. I would recommend that you have to be very specific about the room and which floor when booking !!
Genuine Expedia guest review
Other trip Jul 28, 2014
Rob
AU
2.0 / 5Fair
"Heritage hotel with potential"
You can't beat the view from the balcony of this hotel overlooking the inner harbour or having breakfast on the patio. However, the physical upkeep of the suite was lacking in a few areas. The drain in the bathroom sink didn't hold water, which took forever to heat up. And if you like taking a shower in the morning like I do, there wasn't one. The bathroom door didn't close fully. Half the chandelier lights over the bed were burned out and there was a wasp nest in the balcony roof. Also be aware it is not handicap accessible in any way.
Genuine Expedia guest review
Other trip Jul 23, 2014
Bud
CA
4.0 / 5Excellent
"Booking"
The hotel is in a perfect location. However what we booked was not available so we ended up with a regular hotel room with fairly old furniture.
Genuine Hotels.com guest review
2 night trip with friends Jul 14, 2014
LKD
CA
5.0 / 5Outstanding
"Great history and location"
We went to explore Victoria's history and this was a great place to start. We loved staying at the mansion because it was just something out of the ordinary. The staff was super friendly and I will book a room here again for our next trip.
Genuine Expedia guest review
Other trip Jul 2, 2014
History junkie
CA
4.0 / 5Excellent
"Very enjoyable"
If you are looking for a modern new hotel then this is not the place. If you were looking for character and charm then this is definately the place. It was very quaint, historic and if you were looking for a romantic getaway with a very unique feel then I highly recommend this place. we loved it.
Genuine Hotels.com guest review
1 night romance trip May 30, 2014
Hank Aarsen
CA
5.0 / 5Outstanding
"Exactly as expected nice old mansion"
Will stay their again great location. Fabulous staff
Genuine Expedia guest review
Other trip May 29, 2014
A Traveler
CA
2.0 / 5Fair
"Disappointing stay at the Gatsby mansion"
This hotel is a heritage building that needs a lot of interior updating and cleaning. The wall paper is old and peeling off the walls, the carpets are dirty, the sofa is ripped and frayed, it's dusty and looks uncared for.
Genuine Expedia guest review
Other trip May 1, 2014
A Traveler
CA
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