Extended Stay America - Anchorage - Midtown - Anchorage

Go somewhere else! For the price there are much cleanlier, customer friendly hotel rooms to be had. When checking in I was told the room I had reserved was unavailable, and then the room we did get reeked of cigarettes, which I wouldn't have cared about if we had a choice between smoking and nonsmoking, but we didn't. I will not be staying at this hotel […] again. Read more

Genuine Hotels.com guest review

I'm not a complaining person or make a fuss when things aren't perfect, but for the price of the room I must say I was a little disappointed. There was black mold in the shower The dials for the stove were not working properly and it took me 45 minutes to realize I had to turn them to "Off" to have them work. I was there 9 days without once having my […] room cleaned or new sheets. The TV in the living area did not work, so when guests would come visit, we all had to sit on the beds to watch anything. I did complain many times about this and was told it was the cable company that would not come fix the problem. (I believe they had hook up in the bedroom and not the living space to save money.) I know this is Alaska, but there was so much snow and ice built up on the sidewalk that the door wouldn't open the whole way. Another tenant had a pry bar and broke up the ice, I borrowed a shovel from the front desk and shoveled the broken ice away. ON THE POSITIVE SIDE...The beds were very comfortable. Lots of pillows and extra blankets if needed. The kitchen is adequate with dishes, pot and pan, flatware, microwave, frig, table and chairs. Lots of drawers to house clothes, Location was great with stores and grocery store very close. Would I stay here again??? Only if they fix the TV/cable problem (this is necessary for people that are visiting and want to know what is going on "back home"). People at the front desk were great...especially Erica. Read more

Genuine Hotels.com guest review

My stay was just wonderful, friendly staff at check-in and at check-out, defininetyly will stay here again.

Genuine Hotels.com guest review

I have stayed at this hotel in the past, mostly for it's price and convenience factor. I must admit I was pleasantly surprised to see that the Extended Stay is making some improvements at all of their hotel chains - new carpet, paint, new look, new flooring and still the same affordable price. This hotel is just off the main highway, so it's fairly […] easy to navigate to shopping and restaurants. It's also a short walk away from Moose's Tooth. Read more

Genuine Hotels.com guest review

The rooms were wonderful. The front door of the hotel is only accessible with the use of your room keys in the late hours. However the doors were broken so we had to call the front desk to have them open the doors each time we needed to get in.

Genuine Hotels.com guest review

I enjoyed my stay its close to a lot of shopping areas.

Genuine Hotels.com guest review

The attitude of employees could be better, instead of being judgemental on how a person's appearance is, especially when not able to get around as well due to imbalance of health problems (no ETOH involved!)

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

I stayed at this hotel about 4 years ago. Since then the joint has deteriorated in quality and service. My "Non-Smoking" room smelled like an ashtray, the hallway like a Chinese restaurant. Carpets were stained. The screen on the window showed signs of a forced entry attempt. I'm guessing the Everglades drain faster than bathroom sink. The best thing […] about the place is location - within easy walking distance of good food, a 16plex cinema, grocery stores. Other than that - not so good. Read more

Genuine Hotels.com guest review

Furniture outdated. Furniture dirty. Very few channels on television. Poor wireless service. Room not clean. Were told on website they bad a pool. Were told when booked on phone with Expedia they had a pool. No pool upon arrival. Only positives are quiet in room, and close walking distance to Moose's Tooth restaurant and brewery.

Genuine Expedia guest review

NO POOL very disappointing. Rooms were dirty as well as halls and elevator. No one on duty after 11pm until 7am. The bed was surprizingly comforting which was its only redeeming value.

Genuine Expedia guest review

I was able to bring my 30 lb.dog ($25.00 non/refundable fee) and smoke in my room. Those two things were critical to me, especially in today's no pet/no smoking world. The room was spacious (I knew it would be, stayed there before) and clean. They gave us a room next to an exit so we could walk our dog easily. And the pillows were so great we looked […] for the tag so we could buy our own. No kidding. All-in-all, a pleasant stay. Read more

Genuine Expedia guest review

hotel is in a great location, center of the city, great restuarants are close by. the price is great and plenty of parking which is allso free plus the wi fi is free.

Genuine Expedia guest review

I liked the location of the hotel. It's close to restaurants and stores in midtown. The hotel is clean and there was good service.

Genuine Hotels.com guest review

Heat was out in my room.... 58 degrees when I checked in. Turn on heat. Came back an hour later. Still 58 degrees. They moved me to another room. Adequate. Only other comment, was that the rooms seemed a little small. Would have rather had one big room with couch and bedroom rather than two separate small rooms. Good for the price.

Genuine Expedia guest review

Will not be staying there again. Can somewhere around a motel 6 but not as clean.

Genuine Expedia guest review

The room was filthy, stained carpet and couch. I put a blanket on the couch before I ever sat on it. Worst of all, THERE WAS NO HEAT IN THE ROOM!!!!!!! They moved me to another room, NO HEAT THERE EITHER!!!! I tried another room, SAME THING!!!! Talked to another family with the same problem, no heat. Good thing it wasn't -30. What I got from the staff […] was this, " Maintenance won't be in until Monday, sorry about that." Since it was Fri, no heat for my entire stay. Not even a mention of compensation for no heat.To cancel would've cost me 2 nights stay, so I stayed. There were 2 plus items though. It had one of the best showers I've seen in a hotel. The second plus--CHECKING OUT. This place will NEVER see my name on the guest list again. Read more

Genuine Expedia guest review

price is right , very comfortable get rooms close to exits fast foods nearby

Genuine Expedia guest review

On the positive side, the hotel was well-managed and very inexpensive. The suite was a nice size and we appreciated the separate bedroom. The location is perfect, near my office and very close to good restaurants. The negatives were how dark the room was, how noisy the hotel was, and the fact that this fairly new hotel is aging rapidly. The bathroom […] had some mildew and we had to change rooms because the refrigerator in our first room was broken. Had I known in advance that we would be given an extended stay hotel, I would not have booked here. But that's how Expedia's bargains work -- you book blind. I think you should be told in advance if you're not getting a traditional hotel but rather an extended stay place. Read more

Genuine Expedia guest review

The room I stayed in smelled like old musty urine so overwhelming I gagged a few times. When I told the front desk person all try said was oh sorry about that. Won't ever stay there again. Location was great, outstanding sushi bar across the street. But overall I would've rather just slept in my car.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

The stay was well below standards. There was old televisions and no dvd players, worn couch and chair, not enough dishes, caked on food on stove, no pool when advertised with a pool, no internet since the cpu was not there all week, stained carpet, well worn room.

Genuine Hotels.com guest review

the public areas were acceptable, however the furnishings and room cleanliness was dreadful the carpets were dirty and stained, the furniture was not one anyone would want to sit on. i did not want to touch anything in the room. don't know how Marriott would have their name associated with this property.

Genuine Expedia guest review

The hotel had a smell of smoke/sweat in the hallways, but thankfully not in the room itself. We requested a king and instead got two queens. The sofa was so old and dirty that we didn't feel comfortable on it. We requested the child crib because we couldn't travel with our own and the one we received was broken and wouldn't even stand up on one side […] when it was set up. The website had noted that there was a pool which is why we paid the extra to stay there versus other places in town and when we arrived there wasn't one there at all. My daughter was extremely disappointed as we're we. That was our main reason we even chose this hotel specifically. This hotel was definitely not worth the price and te quality was down as was the service. It took hours for them to respond to our request for a crib. Needless to say.. We wont be returning. Read more

Genuine Hotels.com guest review

We booked through Expedia Secret Hotels and ended up with a huge room - kitchen table, living room and separate bedroom. Everything was clean though carpet was a bit worn.

Genuine Expedia guest review

They need to spray it with bleach to kill the mildew, then tear it down.

Genuine Expedia guest review

Even though it was a non-smoking room, the room smelled heavily of smoke.

Genuine Expedia guest review

Overall the room was acceptable and clean. Just a couple of complaints like: None of the remotes worked-batteries needed to be replaced, Stains on the carpets. Didn't see bedbugs-which is a good thing. Despite being close to a busy roadway it was pretty quiet, no noisy neighbors. Good resturante's close by. I would stay there again. Better if you are […] driving, It is a bit of a walking distance to shopping or other needs. Read more

Genuine Hotels.com guest review

Appeared clean and good value for the price. Hotel is not keeped up, was old and worn.

Genuine Expedia guest review

This is a great deal for a room. Its not a luxury hotel, but it does have a comfortable bed, as well as a separate room with a mini kitchen, table and couch. Unless you are a needy, pampered person, this hotel will meet your needs. I will stay here again when I am in the area. Additionally, there are many restaurants within walking distance, or a short […] drive. Read more

Genuine Hotels.com guest review

I was very impressed by this hotel, especially for the money! Room was nice, perfect size, good size kitchen, and mostly? A comfortable bed in a separate room!

Genuine Hotels.com guest review

We asked for a non-smoking room and the room that we first went into was overpowering with the smell of cigarettes. The hotel staff was kind enough to give us another room but I wouldn't consider the room we stayed in completely non-smoking either. I don't feel that any part of the hotel had completely non-smoking rooms available. I wouldn't request […] to stay again. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

I hope I never have to stay at this hotel again. The room was filthy as if housekeeping changed the bedding and that's all. We found a used hypodermic needle in the room and when we confronted the manager we got no response at all.

Genuine Hotels.com guest review

The Hallways had a odor similiar to dirty laundry, could use a heavy dose of Febreeze or some sort of air freshener. TV remote in main room area inop. When we checked in had to wait aprox 15min for any customer counter personel also no method of ringing for assistance at front desk. The end hallway near our room door exit had a broken handle making […] it impossible to re enter requiring a substantial walk to next nearest entrance in a snowy parking lot. Housekeeping staff seemed inconvenienced when my wife asked for dish washing detergent for the kitichenet. The noise level from other customers was louder than normal, also some rooms accomodate pets which resulted in barking dogs in the room below us on numerous occasions. A general feeling of isolation no freindliness, welcomoning or appreciation from staff. Read more

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This hotel was worth the low price and very handy for our purposes. Our only gripes were that no handsoaps (or soaps of any kind) were provided without asking. And, the coffee pot was broken and it took more than 24 hours to replace it.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Very affordable . Big suits clean. Maid service leaves something to work on. Very friendly people not a 5 star hotel but very Comfortable. Did I mention affordable?

Genuine Hotels.com guest review

Not fancy, but it's clean and the location is great. For the cost of the room, it was fine.

Genuine Hotels.com guest review

The rooms were clean and nice, but the hallways could use a good cleaning as the tends to be a dirty or musty smell in the hallways.

Genuine Hotels.com guest review

I was disappointed with the conditions at this hotel. It used to be a nice place to stay, but has become rather seedy and rundown. I won't be staying there again.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

Close to my destination and reasonable place to stay

Genuine Hotels.com guest review

The hotel is in close proximity to quite a few restaurants. There is a superb pizza place and a sushi restaurant within 100 yards of the hotel. Also McDonalds is next door. This hotel charges for wifi which I reluctantly paid for during check-in. After logging on to the network I was presented with the option of upgrading my connection speed from the […] 2 Mbps that I had paid 5 dollars already for. I chose not to pay for the "upgrade" and ultimately used McDonalds FREE wifi to make an international Skype video call as the upload speed at the hotel was reminiscent of NetZero accelerated dialup and unusable for video. This hotel does not have 24 hour airport shuttle service. If you are departing early in the morning (prior to 8) then you will be forced to take a taxi. Read more

Genuine Expedia guest review

Room didn't get above 65 degrees. Fridge handle broken, won't stay there again in the winter.

Genuine Expedia guest review

first the hotel furnace would not work they never offer to change our room they nevr once can and cleaned the room no new towels no nothing at all was one of the worsed hotel i ever stayed in will never stay there again.

Genuine Expedia guest review

My family and I checked in and noticed our room stunk like either "sweat" or "dirty socks" We tried to air out the room while we ran errands only to come back to a foul smelling room. Hard to want to open the windows on the 1st floor when someone can break in. No amenities in bathroom, so be prepared for that. Remote for one TV did not really work. […] Around 3:30am a drunk Native man was yelling loud and cussing outside at his girlfriend. My son had to hear this, too! After 10 min of this, we called the front desk and they had the cops come to deal with it, arresting them. Then they woke up a man who was sleeping in his truck outside near our window, he wasn't a guest and asked to leave. Finally we tried to get some sleep. Complained to the front desk the next morning with no apology. I later wrote a letter to the Mngr and had no response. So...trust me when I say this is NOT the hotel you want to stay in. Spend a few bucks more and stay somewhere else! Read more

Genuine Expedia guest review

This hotel costs more than other comparable properties and it was only marginally nicer. I'm not sure it was worth the extra money. The hot water wasn't real dependable. If you waited 10 or 15 minutes, it would get hotter. Sometimes it was fine but at times it was too cool to be comfortable. The rooms are not serviced on a daily basis. For a 10 day […] stay, I was entitled to only one day of housekeeping service. So you'll be making your own bed and taking out your own garbage and so on. You only get small bars of soap that don't last but two or three days. The walls seemed quite thin and I could hear the guy next door coughing all night and I could hear a couple below me arguing in the wee hours of the morning. The noise in the hallway was also quite audible at times. This is not the nicest place in town but it's not the worst either. I expected better than what I got though. On the positive side, there's some good food nearby. The Moose's Tooth serves an excellent pizza. The blackened rockfish pizza is well worth a taste. All the other pizzas were equally wonderful. Ask for the whole wheat crust. Sushi and Sushi is pretty good but the service wasn't the best. The New Cauldron is in the mall a couple blocks away and while not terribly fancy, they serve a really nice salmon dinner at an excellent price. Ninos is close by and the food is real good but seemed overpriced to me. All these restaurants are (5 minutes) walking distance from the hotel. Read more

Genuine Expedia guest review