What a treat. Amazing view. Wish I had a chance to use the spa.Genuine Hotels.com guest review
"Nice views from every room"
Staff very friendly, restaurant food good, but slow kitchens. Lovely place for relaxation and quiet vacationGenuine Expedia guest review
"Staff extremely accomodating"
Beautiful location, impeccable service. Very friendly staff , very clean. We will definitely return. Our reservation was mixed-up and the reception staff went out of their way to accomodate our situation. We stayed at a villa, and there the internet reception at times was not the best, also the TV's in the rooms are outdated (old style cathode ray tubes) […] but who cares? we did not go to Poet's cove to watch tv! The surrounding area is gorgeous. Read moreGenuine Hotels.com guest review
"Great place to relax"
We went there after camping for 3 days on Salt Spring with our two dogs. They ended up upgrading us to a villa which was fantastic. Everyone was really friendly and helpful. We spent the majority of our time at the pool and hot tub enjoying the gorgeous view. The restaurant could step it up a little. For the price we payed, it should have been amaxing […] but I would say it was pretty average. There isn't much to the island but what a great place to just kick back and relax. Read moreGenuine Hotels.com guest review
Absolutely fantastic, everything was perfect. Staff were courteous and efficient, rooms were lovely with a beautiful view. Cottages were nice and the villas were huge and very nice with a view too.Genuine Expedia guest review
"Perfect Short Break Escape!"
This is our second visit to Poets Cove and we cannot say enough good things about the resort and all the staff. We visited in early September which offered the perfect quiet escape for us from the BC mainland.Genuine Hotels.com guest review
"Perfect honeymoon spot"
Poets cove was absolutely amazing! As newly weds the rest was much needed. We were able to sleep in undisturbed, go kayaking, get couples massages and enjoy their lovely spa with very professional staff. We then dined at the restaurant on site. Slightly expensive, and basic pub food. The fine dining has few options and mostly seafood which my husband […] does not eat. So we spent a couple nights eating pub food. Would be great to have more healthy options. Other than that the room was comfortable and the service was fine. The bartender at the pub was really sweet and friendly. She chatted with us and made and effort to say bye to us before we left. There were 2 weddings taking place that weekend and yet it was still quiet and romantic. The sunsets were gorgeous and the views from the hot tub and pool were fantastic! Every room has a view of the water and the grounds are well kept. We are quite satisfied with our stay, as we only stay in 4-5 star hotels. Would definitely go back for an anniversary! Read moreGenuine Hotels.com guest review
"Any Kimpton Hotel is superior"
slimy mould in the grout of the shower. phone did not work. no air conditioning. receptionist not welcoming. To upgrade to an available villa, they would have charged me the full rate for a lodge room and also the full rate for a villa.Genuine Expedia guest review
Very slow service in the lower level restaurant. Inexperienced waiters. Selection of beer very limited. Room temperature was high and unable to reduce it. A fan was given to us which didn't help much. The upper restaurant was good with great service I suggest you remedy the above items as we were not the only ones concerned. Needs improvement in order […] to justify the high cost Read moreGenuine Expedia guest review
Good food in the restaurant but a little pricey. Excellent views over the harbour from all the rooms, great place to watch the sunset. Music in the corridors got a bit irritating.Genuine Hotels.com guest review
"a great spot"
My spouse and I spent a night at poet's cove to check out pender island. The hotel was gorgeous, the service was great, and the stay was wonderful.Genuine Hotels.com guest review
We absolutely fell in love with Poets Cove. It is a perfect getaway from the hustle & bustle of everyday life. Good food, great views and very relaxingGenuine Hotels.com guest review
"The Name Says It All!"
Poets Cove is an elegant and relaxing retreat and a perfect compliment to the beautiful and natural grandeur of British Columbia! Absolutely fantastic - only complaint would be the lack of late night room service; the meal we ordered at 9:30pm was less than fantastic. I believe the kitchen was in the midst of shutting down for the night when we ord […] ered. Read moreGenuine Hotels.com guest review
"Poets Cove is a must to go p[lace"
Wonderful natural surroundings with a view to enjoy Nature at its bestGenuine Hotels.com guest review
"Go for it!"
Great resort, awesome marina and location, amazing views, phenomenal hiking in a serene setting. Food quality was great. Highly recommend this island and the resort. Only one comment aside from the above, resort staff although friendly would benefit from some further training.Genuine Hotels.com guest review
"Einfach perfekt - muss man gewesen sein"
Diese Hotelanlage ist schwer zu übertreffen. Wirklich zu empfehlen. Wir waren dort 2 Nächte zu Viert. Wer wirklich mal entspannen möchte und Kraft schöpfen will sollte hier verweilen. Preis/Leistung ist OK.Genuine Hotels.com guest review
"Fabulous relaxing weekend"
07/13/14 Happytraveller040404 Vancouver Island, Canada
I was lucky enough to spend the weekend at this resort with my daughter who won a two night stay including whale watching,massages,brunch and dinner. The staff were so friendly and attentive to us,especially Anna at the front desk who treated us as if we were royalty. Although our meals were to be in the Aroura restuarant, the new property owners currently do not open this restuarant for dinner so had us in the pub style restuarant instead. The food was good not great but the staff more than made up for that. Looking forward to another weekend there. Our massages were top notch and the whale watching was fantastic with a fabulous, knowledgable guide. Perfect weekend!
"No air conditioning. 85 degrees at 10:45 pm in our room"
07/10/14 Marilyn F
Ugly. We will never stay at this hotel again! The room temp is 85 degrees at 10:45 pm. They say they used to have a heat pump that provided AC but they took it out. Nothing to replace it though. For $269 a night you would expect a comfortable room.
"Jaguars Prowl Pender"
07/08/14 tgmilne17 Parksville, Canada
delightful location, beautiful, well maintained property, attentive staff, great kitchen, nice rooms. jaguar club visited and had a great time, wonderful hospitality. General Manager made sure it was a special event.
"Amazing accommodation, awesome staff"
06/28/14 MarieJamesC Surrey
We planned our wedding at this resort in Nov of 2014 and had some growing pains due to new owners taking over in April this year. This resort is beautiful and have tremendous employees working for them and any lack of service issues or poor service is the new owners not managing this resort well. If your wages were cut and your benefits eliminated how happy and productive would you be? Despite that these employees were first class from front desk to restaurant to cleaners and maintenance. The accommodations, cottages, we're beautiful and clean and had all the modern comforts of home. We had a private hot tub and our wedding was the best experience ever. Everyone involved went out of their way to make our day special. The wedding night dinner was fabulous and we can't say enough good things about this place. Thank you to the staff for everything! It's the group of you who are left that make us want to return again. Kudos to a fabulous job everyone!
"customer service horrible"
06/21/14 bruce c Santa Ana, California
ambience of hotel was nice, but, customer service was horrible, let me repeat that it was horrible,it ruined my stay,i will not be staying there again.i could not use the restaurant as it was "booked" for a wedding,both nights, i had to use the pub,the staff knew when I was flying in and ,the time of my arrival,they couldn't even have a room ready,i had to wait,,the "cottage" i booked was not as it was described ,i had to get another room,which i also had to wait for,,the list goes on and on, the staff seemed to be passive aggressive,,this is reputedly a luxury resort with a luxury room charge,ive stayed at Princeville, grand wailea ,Beverly hills hotel,, hotels, which know how to treat a customer,,i was very disappointed with poets cove,,there are other places to stay on the islands there,
"Nicest staff ever"
06/17/14 rorokimtor Vancouver
We stayed at Poets Cove for three nights for a conference recently - first time on Pender Island! The property was beautiful, well-maintained and with amazing views. And the staff were really fantastic. From the ladies at the cafe where I got my delicious latte every morning to the servers who let me get take out from the pub the first night to the groundskeeping staff who visited at length with my curious dog, every staff member we dealt with was friendly and professional. They really made our visit. Any complaints I have are pretty specific to our situation - we had our very elderly dog with us and my wife has some mobility issues. As others have mentioned, the property is on a pretty steep hill and the villa where we were staying was uphill from the main buildings, making the walk home a challenge. Also, when we first arrived, the folks at the front desk told us that we could "park right in front" of our villa. Actually, to get to the three front villas, you have to park behind the villas, then haul your luggage down the road 'til you get to the path for your villa. It took a lot of driving around and walking over other guests' patios before I figured this out - and our neighbours who checked in the next day experienced the same confusion. A map of the property would have been helpful! The room was far nicer than I expected for a "dog friendly" room - really high end finishes and very comfortable furniture. We stayed in dog-friendly villa 601, which has a lovely little lawn out front and some hedges for privacy - unfortunately, the privacy hedges pretty much obscured the view, so that was a bummer. Honestly, the only drawbacks for us, aside from the steep hill, was the orientation of the room. The interior was quite dark - even with all of the blinds open on a sunny day. There were two patios off the villa but the one with the partial view and the good furniture was only accessible through the bedroom with twin beds. Because our dog is very elderly and has to go out during the night, and the master bedroom did not have patio access, we ended up sleeping on the twin beds like Ward and June Cleaver - again, not the hotel's problem, but it would have made more sense to have the patio off the master, rather than the twin bed room. We were there for business and I have to say the wifi was EXCELLENT. Thanks to the conference, we also had a very reasonable room rate! We didn't see much of Pender while we were there, as we had to work; if you're into hiking or water sports, then there were plenty of things to do on or near the property but without a car, getting to a grocery store or book shop from the Cove would have been a challenge. My super-fit, kayak-loving parents would probably really dig this place and I'd definitely recommend it to them or anyone looking for a nice, quiet getaway!
"Beauty and the Beast"
06/14/14 Her T Victoria
This is a visual Paradise with the main hotel accommodation on a very steep hill. This could cause some consternation for those with mobility issues since the car park is up a very steep incline. and about 100 metres away. Although Hotel staff were pleasant, I felt that the receptionists were poorly trained, spending 20 minutes at check-out due to charging my credit card twice. The appointments in the Hotel are lovely, and the natural environment stunning. There were some minor repairs needed in our room. I wondered, again, about how well trained the Housekeeping staff was. The decks are huge, and overlook a yacht basin, bay and towering cliffs of arbutus. I enjoyed the comfortable deck furniture, and the sunsets are unforgettable; however, noise from adjoining decks could be a problem. A three storey waterfall is truly a work of art. The food was good, and brings locals to this lovely setting. Driving on Pender will make you tree-weary, but there are some of the most beautiful trails that move through dense forest and out onto astounding seascapes and rock formations. Many of these paths are well maintained and fine for the casual walker. This is a sailor/boater/kayaker's wonderland. Ferry fares and schedules are 'beastly', but these Gulf Islands are treasures.
"Fixed or how I stayed?"
06/11/14 Happy-when-Packing Burnaby
A May long weekend boating trip over to Bedwell I was very sceptical after my experience several years ago. However the new owners have made some improvments the staff first and formost! So much better I don't know if it's the training or what but great came down to the boat took our belongings up to the amazing room and it was fantastic. Food still not amazing but I can be picky Breakfast was great though! All in all I wont need a free offer from friends, 4 year wait and change in ownership to bring me back the next time! KUDOS!
"A True Gem"
06/08/14 Rhonda G Vancouver, Canada
We just spent our first weekend on Pender Island, and were blown away by Poets Cove and the island itself. The two are synonymous with tranquillity, good taste and charm. At Poets Cove we rented a cottage on the hillside behind the inn (#9) and were graciously housed in a charming 2 bedroom home with full kitchen, outstanding bed and a sun drenched deck to languish on while watching the comings and goings of the marina and Island life beyond. The two pools are first rate, the dock was a perfect jumping off point for our kayak adventures and the meals at the main lodge were outstanding. Really outstanding. Normally one has to choose between location/view and quality of your meal, but not at Poet's Cove. The three course set menu ($55) was outstanding for every course (which is rare enough) but on top of that the view from our table was beyond anything we've experienced this close to home. A stunning sunset unfolding before our table overlooking the Pacific and the bluffs of Pender Island, coupled with great service and local wines. The Island itself offers great hiking, a funky Saturday farmer's market, kayaking in sheltered waters and some breathtaking seaside walks (especially at Brooks Point just down the road from Poet's Cove). We will definitely return soon and make Poet's Cove our HQ for the next exploration of this enchanting island. Thank you to all the wonderful staff for making our anniversary stay so memorable.
"Saved our wedding - spectacular event and AMAZING food!"
05/30/14 Hslipiec Mission, Canada
This is my first time writing a review but I felt I needed to commend Poets Cove on a job well done saving our wedding and making it a spectacular event that our guests can't stop talking about. Firstly, for the past year in the lead up to our wedding we had been having nothing but trouble trying to contact the wedding coordinator and get answers from her. We nearly chose a different location in several occasions but since Pender Island is so close to our hearts with stuck with it, and aren't we glad we did. We arrived at poets cove 2 days before the wedding to meet with the wedding coordinator only to find upon arrival that she was no longer with them. As a bride I panicked because everything else had been arranged with the previous lady (through much struggle!). As soon as we arrived everyone was so eager to please and ensure we were taken care of. We quickly met Pam who is taking care if operations during the transition and what an amazing woman. Very calm and reassuring she went through the wedding details with us and made sure everything was as we expected. Having not been able to get names for a babysitter through the other coordinator when we told Pam of this problem she said it will be taken care of - and it was. The staff were so accommodating and really tried to make sure everything was in or for us. Kavitha (I hope that's how you spell it) setting up the rooms was phenomenal. So polite so organized and with-it. The day of our wedding was just so fantastic. I really want to send a shout out to the chef. The food at our wedding, we had the pender buffet (I think that was one) was beyond any other wedding food we've ever had and let me tell you my guests are still talking about it. It received rave reviews from all our guests! We switched out the salmon for the ling cod and marrying a fisherman I know what good cod taste like, this fish was through the roof! The guests couldn't stop talking about the fish, the orzo salad and the veggies oh my! The desserts were equally tasty and the chef came out himself to give us some extra desserts and to ask how everything was. A stellar performance by all. You saved our wedding and I would recommend poets cove to any bride without hesitation.
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