"Nice hotel with the lemon grass smell"
Stayed here for 3 nights, it's comfortable and cosy though we did not stay in most of the day. Location is okay if you like to walk as it is not really near to the beach, and quite a distance to the bangla street and shopping area. If you like quiet surrounding, it is nice to stay here.Genuine Expedia guest review
"Good service and good location"
Excellent service provided by the hotel staffs and its location is quite near shopping areaGenuine Hotels.com guest review
This hotel is showing its age somewhat I.E very bad ceiling damage at main entrance and also signs of water damage to ceilings on the 7th floor, the outlook from our room was pretty awfull as we were overlooking a waste area and stagnent stream.On the positive side the staff were fantastic with Andy at front desk very accommodating with all our needs,breakie […] was pretty good also with lots of choice and again good service from all the guys involved. Our room was large with a huge shower with twin heads one being a large rainfall type which was magic,the room was clean and well equiped,so the reviews that we checked out prior to our booking were on the money....just fix up the ceilings guys and maybe a bit of paint would help. Read moreGenuine Hotels.com guest review
"Nice and cosy."
Large room and comfortable. Nice toilet settings with rain shower and nice tub.Genuine Expedia guest review
"good hotel with excellent staff in a good position"
the best thing about this hotel is its staff, polite, helpful and friendly the hotel itself is well maintained, clean and in a good position, at first we thought the pool was a little small but in the end it was totally fine and perfect to relax and escape the heat. the hotel is just far enough to get a break from the night time noise but close enough […] to walk to the hustle and bustle of bangla road. This was our first trip to Thailand, Santosh the concierge was always there to advise us on day trips and places to visit. we (all six of us) were really pleased with ocean blue hotel and will definitely recommend and return there. Read moreGenuine Expedia guest review
"Bad Smell of NALA connected to Hotel"
Very Poor Service (Restaurant team), Tried once Indian food at restaurant to have Indian food and that was it, never went back to restaurant again. Front desk had been good and supportive, Duty Manager was very (Ni..) was very customer focused. Hotel Location is good, close to beach (around 500 to 700 meters). CheersGenuine Expedia guest review
we visited 3 other more expensive hotels in the area but found blue ocean better food and better value for money. yes you can spend more else where but u wont get better service or food . some small water damage in some hallways. but very clean and comfortable.Genuine Hotels.com guest review
"Nice hotel ,good location,"
Location is good.we enjoyed to stay. We can suggest to be there .Genuine Expedia guest review
The hotel staff broke the 'confidentiality clause' when they disclosed details to my ex-husband on the phone as to my whereabouts!!! - Now I am suffering for it back home!!Genuine Hotels.com guest review
"Nice hotel for stay . Close walk to the beach"
The hotel was a nice hotel . It is close to the beach. On the first night , we tried the dinner at the restaurant but found all the dishes a bit too oily. Breakfast was a change . We quite like the breakfast . I particularly like the french toast. We could see the staff being quite responsive to the guest needs. Eg , when other guest asked for warm […] milk for breakfast, the next morning we could see the jar of warm milk for the cereals. The view we had from our room on the top floor wasn't much ( there is no sea view , but it is a spa not a beach resort ) . It is quite far from the main shopping centre if you walk but there are tuk tuk/taxi around. Read moreGenuine Expedia guest review
"Very comfortable stay"
We enjoyed the hotel, it was only a 5 minute walk to O Top markets and to the beach. Rooms were spacious enough in the direct pool access. I would stay here again.Genuine Hotels.com guest review
"Comfy stay and convenience"
The hotel was not exactly where we pictured but was convenient to all we needed. We were quite overwhelmed when we returned at the end of our trip after going to Koh Samui and we were remembered and so welcomed and upgraded suites for us. The staff are fantastic and really do go out of their way to ensure the stay is comfortable and pleasurable. well […] done to all, we will definitely recommend and return. Read moreGenuine Hotels.com guest review
"Very nice hotel"
We had a pool access room and loved it..the room was spotless and loved the huge shower and kingsize bed.All the staff were very friendly and very helpful.The buffet breakfast was fantastic,heaps of lovely food and a couple of times we didn't get there until after 10 and there was plenty of fresh food and weren't hurried at all.We had dinner here also,they […] had bbq nights and the food was delicious..We had a wonderful time and would definately recommend staying at this hotel. Read moreGenuine Expedia guest review
"Good location, small and quiet"
A small pleasant hotel more than a resort. Pool access rooms are lovely with great bathroom. Hotel is very clean and staff friendly. The location is good if you like to be a little bit away from the noise and chaos of Bangla but still close enough to walk to the beach and plenty of restaurants and shops. Pool is not big but most of the time was empty […] so not a problem. Plenty of tuktuks and taxis out the front. Also good massages and a laundry straight across the road. Buffet breakfast was good food but tea and coffee could be better. Would stay here again based on value for money,rooms and location. Not the place for you if you prefer a huge resort in the middle of the action. Read moreGenuine Expedia guest review
My wife and I loved it. I injured my knee on the plane going over to Phuket and when we got to the hotel we thought we would have to hang around before we could get into our room but no the staff were fantastiic within a half hour we were in our room and I had ice on my knee. The staff were wonderful, the room was great very comfy although my wife found […] the bed a bit hard for her. We had a pool entry room which was awesome and the pool was great. The resort is about 15 - 20 mins walk from bangla rd and jungcelon shops but the walk there is an experience. We loved the place and will definitely be back. Read moreGenuine Hotels.com guest review
We enjoyed our time at Blue Ocean resort staff were very friendly, breakfast was good, clean rooms and only or 15 min walk to main night life. We had a pool access room... it was exactly as described! Convenience at your doorstep! Staff were more then happy to help us organize our day trips and transport & massage across the road was always great. Overall […] a wonderful experience we would visit again! Read moreGenuine Hotels.com guest review
"Very friendly clean hotel with lovely pool"
Very friendly staff, nice room and a lovely clean pool. Having the pool access room meant swim in the morning and at night without having to traipse through the hotel. The shower was good with both a rainfall rose and a separate handheld shower in the same large cubicle - big enough for two! The manager was very helpful and allowed us to check in four […] hours early at no extra cost. As we were celebrating a birthday, he also arranged for 'Happy Birthday' to be spelt out in flower petals on the bed next to two white origami swans which was very cute. The hotel is well placed, being a 5 minute walk from the beach and 15 minutes from the livelier part of town. Couldn't really fault the place - we had a great time! Read moreGenuine Expedia guest review
Pleasant stay, very friendly and helpful stafff. In a quite location but a short walk to pubs, restaurants and markets.Genuine Expedia guest review
"nice hotel for family especially..."
The very moment we reached blue ocean resort, their hotel staffs had been very friendly and their service had been very swift. We were checked into our room almost immediately. Once in our room, we were pleasantly surprised by the size of the room. It very huge and comfortable, especially the bed. The Mountain View is absolutely beautiful. Will definitely […] book this hotel the next we time visit Phuket again. Read moreGenuine Expedia guest review
"Nice hotel to stay"
Close to Patong beach and lot of Indian restaurants around, close to Patong market but not very close to Jungceylon shopping mall in Patong.Genuine Expedia guest review
The hotel is situated a little away from the main drag...which was what we wanted. The river/creek that the hotel backs on to isn't the prettiest an can smell a little at times...but so does the rest of Patong so it's nothing new. Breakfast is ok...it's situated near the pool and flows to an outdoor area so there is no air con and can be very hot and […] humid depending on the wearer outside. The first two days we had no hot water but the staff were very helpful and did there best to get the problem fixed...what more can you do. Hotel and rooms are very clean. I took advantage of the hotels day spa which was lovely although massages on the street are a quarter of the price. Was good to have use of the pool/beach towels. Pool at the hotel was fine...I only went in it once as I prefer the beach. Overall it was a pleasant stay Read moreGenuine Hotels.com guest review
not so much towards the happening side of the town however we walked every night.Genuine Expedia guest review
Motel looks far better in the photos than in person. Pool is much smaller than you might think. Breakfast was ok, however they pack up from 10am when they are supposed to be offering breakfast until 1030, if you have a late start there is little variety left. Location was a short walk to the markets and Bangla Rd, so away from the noise if you dont […] mind a decent walk. Building looks much older than the 2-3 years stated. Did love the duel shower though Read moreGenuine Hotels.com guest review
"good but Wifi bad"
I was very happy with the hotel and the stuff but the only thing was the wifi very very poorGenuine Expedia guest review
"Our stay at Blue Ocean Resort"
This was our first trip to phuket, thailand so we had a very little knowledge about the place. The hotel staff was very nice and helped us with every question we asked. The room was cleaned everyday as if it was new all over again. 15 mins walk to the famous bangla rd from hotel so no noise complains during bed time. We would love to stay there again […] next time. cheers.. Read moreGenuine Expedia guest review
Not bad. The location is quite convenient, 5 mins walk to patong beach. It's suitable for families, couples and friends to stay.Genuine Expedia guest review
"Staff very nice but..."
Staff is very nice. But It is leaking everywhere in the hotel when raining, balcony is flooding also when raining, n the water all going into our room from the balcony, they change to the bigger room for us but the toilet clog.Genuine Expedia guest review
"tucked away little gem"
I was very surprised by how large the room was. Air conditioning worked fantastically!!! Massage in spa was amazing, relaxed friendly staff.Genuine Expedia guest review
"Would stay here again"
It is a very nice hotel for the price you pay very worth it. Staff is very friendly and helpful. Close to the beach and only a 15 min walk to bangla.Genuine Expedia guest review
"A great stay"
the hotel is just 15min walk away from the bustling area of bangla road which is the hub of patong..the rooms were neat, clean and modern..not only staff but i found everybody in phuket were friendly..didn had the chance to get a spa done but just had a look at the spa room..it looked really nice..i hope even the service is good..they served us english, […] indian and thai breakfast..all of them were tasty..there is nothing more tat u wud have to ask for..i wud definitely recommend tis hotel and wud like to come back if i got a chance to visit phuket again.. Read moreGenuine Hotels.com guest review
"Great value for money"
Good location......awesome room.....great spa and front office staff....descent breakfast...will come back for sureGenuine Expedia guest review
"Most accessible hotel in Phuket"
Its probably one of the best hotels around in Phuket.Very accessible to Patong beach and Bangla street. Has a very good pool and poolside bar . I loved my stay over hereGenuine Expedia guest review
I loved the pool access room. Staff was great.Genuine Hotels.com guest review
"Great place to stay in Patong!"
We highly enjoyed our stay at this resort. All staff were so friendly and helpful. Would definitely stay again!Genuine Expedia guest review
"Great Patong hotel"
Great from arrival to departure.Very helpful staff.Very modern and clean hotelGenuine Expedia guest review
"Worse the $"
Friendly staffs, tasty food & very close to the Patong beach & night market.Genuine Expedia guest review
"Brilliant, but a long walk to Bangla."
Staff are very friendly and the room was awesome. It is however a long walk from Bangla, but that is about all I can fault. Great place.Genuine Expedia guest review
Very good quality hotel accomodation in a good location.Genuine Expedia guest review
"Blue Ocean Resort and Spa"
The hotel is far from the main attractions such as Bangla road and the beach. Transportation is difficult to get in the area because none of the tuk tuk drivers will bargain down the price and cabs don't care about bargaining either. They know your stuck without them. The hotel was falling apart. The walls in the hallways had big holes that had been […] bolted with ply wood. The room smelled of mould and well goop! Room didn't get cleaned till I had to phone reception at 4pm the next day. The hotel deal said free minibar but then they charge you for stuff because they failed to clearly identify that it's not free only water and chips were free haha! Everything else is thrown in the mix so u consume it and then they bring out this secret bill that says well only a couple items were free. I wouldn't recommend this hotel based on location and cleanliness! Read moreGenuine Expedia guest review
"Ok for the price"
Hotel room ok was clean. All the hotel views where of a shanty town and raw sewage. Staff not particular pleasant especially at check out. would not stay there againGenuine Expedia guest review
"Staff & Meal"
The staff is the best, as well as the breakfast; very close to the beach!Genuine Expedia guest review
Nothing overly impressive. Problems with the water system mean I had no temperature control. Wifi only took about 1 hour to send an email!Genuine Expedia guest review
"Would defiantly stay again!"
Pool access room was AMAZING! Staff at reception and throughout the hotel were beyond helpful and friendly. The variety at breakfast was average but delicious. Hotel overall was a pleasure, very quiet and relaxing. Wouldn't stay anywhere else in Patong! 100% satisfied!Genuine Expedia guest review
A must stay hotel in phuket. All i can say is AWESOME..... Me and my wife enjoy our stay. The room is the most we enjoy a big room and a pool access wonderful. Cant wait to go back to Blue Ocean Resort... I highly recommend this hotel for couple.... ThanksGenuine Hotels.com guest review
"Discourteous staff and very bad service"
I would not recommend anyone to stay on this hotel considering ill mannered staff . Arrogant front desk and not puri the mark services overall.Genuine Hotels.com guest review
Rooms were very good and clean but the balcony view was not so good. There is a Open Sewerage Lines on back side of the hotel.but the room on pool side were very awesome.Genuine Hotels.com guest review
"good quiet vacation if u can ride a bike."
staff were helpful. pool was good. felt safe throughout the stay. as it was just the girls on vacation. =PGenuine Hotels.com guest review
throughout my 4 days stay, i had no hot water for shower. And for 4 whole days, it was noy rectified. Upon askin for late check out, even willing to have a normal room instead of my pool access room, my request was flatly turned down. NO SERVICE recovery. NO CUSTOMER SERVICE. Their hotel asst. manager Perani was not very friendly either. Overall, D […] issappointed Read moreGenuine Hotels.com guest review
Staff, service and the room excellent. Had a fabulous experience.Genuine Expedia guest review
"Rude unfriendly staff, ruined our stay."
Booked 4 nights. Upon arrival staff were dis-organised and not very welcoming, our room had a musty odour which I could live with, nice flat screen TV. Upon the 2nd night of our stay we came home late and the night staff asked my wife (who is thai) if I was 'her customer' in thai or if we had checked in together. My wife was very upset by this and she […] spent the next 30 minutes in tears which obviously ruined the evening if not the entire stay. On the 3rd night there was no hot water and after calling reception I was told it would be fixed within 30 minutes. In fact we had no hot water for the remainder of our stay and further complaints fell on deaf ears. Not nice having to take cold showers. Upon checking out I kicked up a fuss and the reception staff phoned the manager at home and I was able to speak to him. He was very apologetic and was not informed that the hotel had not had any hot water for the past 3 days! He agreed that the night staff that questioned my wife had done so in an unacceptable manner and offered me a free spa or food, in the end we agreed that they would not charge me for the 900 baht laundry charges. 3 star hotel at best, staff need more customer orientated training. Read moreGenuine Expedia guest review
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