"Close to destination"
parking is an issue more rooms than spacesGenuine Hotels.com guest review
"Pass this one by"
Not positive.Genuine Expedia guest review
"Convenient location. Easy access to freeway 101"
Watched TV, good selection of stations, slept well, quiet. Nice breakfast items.Genuine Expedia guest review
"Travel Lodge experience"
It was good. Kind of in a industrial area and freeway but clean and no bad issues.Genuine Expedia guest review
Staff needs improved customer service skills, key access on my door kept failing. Check in was painfulGenuine Expedia guest review
The room had no TV remote.When I was loaned a remote from the office it didn't work.To turn the TV on ,one had to plug it into the wall and unplug it to turn it off. Once on however, you could only have the one channel showing and no Volume control. When I requested service I was told they (the son?) were out that eveninguntil late. The real disappointment […] came when I found a previous tenant's half eaten meal in the microwave. I conveyed how unhappy I was to the woman at the desk & would've gone elsewhere. However, I had booked online and was told that there was no recourse regarding a refund or discount on my room and was told there were no other rooms available. Next time I will not use an online booking service and book directly with a hotel. At least that way I would have some options. Needless to say, I will not be staying here again. Read moreGenuine Hotels.com guest review
"A noisy place to stay!"
I had a hard time with the directions. What I printed from the website did not make sense to me, coming southbound. Also the blanket was not warm enough for me on a cool night in October. However, yes , I got helpful advice from the reception how to get a ticket for the Golden Gate Bridge toll from the next door gas station.Genuine Hotels.com guest review
"Good Location Between San Francisco Sister's House"
The room was nice, although it could have been a little bigger. The continental breakfast was adequate and convenient. The pool they advertised was filled in but we ate breakfast at the umbrella table next to it. The fence and lounge chairs are still there.Genuine Expedia guest review
"San Rafael Travelodge"
Motel is squeezed into a small area and parking was limited and cramped. Price was a bit higher than expected or desired, but on par with other motels in the area.Genuine Expedia guest review
"Clean & serviceable"
Located in an industrial area but not far from marinas & downtown San Rafael. Room was simple & clean but could use an upgrade on mattress & bedding. Folks who run it are very helpful & accomodating. Easy access to the freeway.Genuine Hotels.com guest review
On arrival computers were down could not find my reservation ask me to come back in 30mins, I declined. Room was on 2nd floor were roofers were working over my room hammering for hours on a Sunday. Stairs carpet was torn very easy to trip and fall. Room next door people had barking dog and our bathroom had 1/3 roll of toilet paper left and no replacement. […] Couldn't wait to get out of there!!! Read moreGenuine Hotels.com guest review
This place was terrible.used as a workers transit stay. Loud and bad locationGenuine Expedia guest review
"A little below average"
Check-in was 2PM, not the advertised 1PM on my Expedia app. When I arrived at 1PM I was told that I could return at 1:30PM to check-in. When I returned at 2:30PM I was given a key but my room was still being cleaned by housekeeping staff. At 2:45 I finally complained and was told that the delay was due to comforters still being dried. I'd accept that […] excuse except for the fact that I saw through the still opened door that housekeeping was just starting on the room. Too weary to argue and risk a late cancellation fee I stayed and had no problems after that. Read moreGenuine Expedia guest review
Recently remodeled and clean - no complaints.Great for the priceGenuine Hotels.com guest review
"America's Cup lodging"
Good value, ice machine brokenGenuine Hotels.com guest review
"If you like rudeness...."
The hotel has a convienient location to the Golden Gate Bridge. About 20 min from Fishermans Wharf. They did let us check in early but only after 3 people helped us. Other then that, there was nothing nice about this hotel. The staff and guests were rude. When we came back from San Fran, there was no parking and was told to either double park or park […] in a parking lot a block over. We doubled parked and were woken up at 6:30 in the morning to move our car which the car we were blocking was rude and didn't even say thank you. We only slept here and spent 95% of our time in SF. Next time, I will not be staying here. And we did see one bug in our room. Read moreGenuine Hotels.com guest review
"Cheap: you get what you pay for"
Area around hotel is industrial and I questioned its safety; hotel is small. Lobby, where the breakfast, such as it was, is served, was smaller than the guest room. Bkfst was coffee, cereal, dry mini-bagels, packaged pastry, with no place to sit. Travelodge has dropped significantly in my ratings.Genuine Hotels.com guest review
Walking from one end of the room to the other was a bit like walking up a hill. There was more than a slight slant to the room which led to the feeling that everything was a bit off. The electrical sockets left us feeling weary as they were hanging off the wall, the lamps next to the bed were loose, and the shower sprayed water everywhere but forward. […] The whole experience was a bit sad. Read moreGenuine Hotels.com guest review
"You Get What You Pay For"
I was pleased enough with the room, until I laid down on the bed. It was unbelievably hard with uneven springs that you can feel, or at least that's what it felt like. I was happy with the location so I asked what it would cost to get the room for the following evening. I was told $79. I agreed and gave her my credit card. She wasn't there that evening […] when I returned but my key wouldn't work so I went to their office. I was shown a credit card receipt I needed to sign for $89 plus tax. I don't appreciate being lied to. My things were still in the room and I was tired. So, I paid it. I would not return to this hotel because of this. Read moreGenuine Expedia guest review
I thought the staff was rude. And they didn't warn us they'd be doing construction at 9am right out side my room. The facilities are nice for the priceGenuine Hotels.com guest review
Rooms were very clean and beds were comfortable. We asked for a room on ground floor because of knee issues but were given upstairs rooms. They were working on outside tile on ground floor by doors but noticed that the all rooms were filled by morning. Continental breakfast was minimum but had breakfast elsewhere. Room was very quiet.Genuine Hotels.com guest review
"Bed mattress in bad shape"
Bed had a mattress in bad shape, we did not get a good sleep, Continental Breakfast is just coffee, no milk or juiceGenuine Hotels.com guest review
"For where we needed to be it worked but....."
The room was fine and very clean. The bathroom was newly remodeled. The front desk staff were terrible - I waited 20 minutes to check I'm while the mgr. was on the phone. Folks two doors down spent the night, until 3:15 am outside partying - delightful. The front desk isn't staffed overnight.Genuine Expedia guest review
Room was gross. Smelled of stale smoke. Bedding had cigarette burns in it. Carpet was dirty, furniture was beat up. Bed was lumpy and sunk to the middle. Air conditioner did not work.Genuine Expedia guest review
I stayed at Travelodge in San Rafael it was wonderul. It was clean and the people at the front desk were great. It was also very quiet. Id recommend this hotel to any guestsGenuine Hotels.com guest review
Mangement was rude and not friendly.Genuine Hotels.com guest review
"great quality for price paid"
Rooms were clean and the staff was friendly and helpful. Well worth the money spent. Nice amenities in the rooms as well.Genuine Hotels.com guest review
"if you like curry..."
sub par hotel with horrible disrespectful staff. all rooms smell as if they been cooking curry for a factury.Genuine Hotels.com guest review
"would not recommend"
We stayed at 9 different hotels in central CA--this was by far the lowest grade for cleanliness floors were all uneven---beds were hard--Did not have a good feeling staying there.Genuine Expedia guest review
"Nice and Economical"
Redone older hotel with OK rooms.......Great Coffee across the Street at Weaver'sGenuine Hotels.com guest review
"Good for the price"
Good for the price. Convenient location.Genuine Hotels.com guest review
Was not expecting much so was pleasantly surprised by the room. It was fresh , clean and had new carpet and linens. Room was quiet, could not hear the highway next door. Breakfast was very minimal and staff was not the friendliest but we didn't need much. Neighborhood was not the best but we felt safe. Overall was good for one night.Genuine Hotels.com guest review
"Good value for the area"
We stayed here for two nights while attending a local concert. I was shooting for something affordable and was willing to sacrifice amenities and ambience, but this Travelodge exceeded my expectations. Our room was small -- this is a typical older building with thirty rooms or so -- but had been recently remodeled and was spotless and very comfortable. […] I was pleased to see a fridge in the room without having to request it. It appeared at first that there was nowhere to park, but when we asked the desk clerk where we should put our vehicle, he immediately moved another car to make room for us. The surrounding neighborhood is industrial; there are a few fast food joints and mini-marts within a few blocks if you need to make a snack run. Continental breakfast included pastries, fruit, cereal and some relatively palatable coffee. It's not the height of luxury or anything, but it was perfectly serviceable, clean and safe for the price -- ideal for the type of trip where you're not really hanging around the hotel much anyways. Read moreGenuine Hotels.com guest review
"Got NO milk?!"
I'm not a "milk person", but this is funny: "breakfast included" here means-2 dry cereals, packets of oatmeal, icky danish, tang, and NO MILK! "Most people use orange (tang) or apple juice instead of milk on their cereal" - yeah, cuz you don't provide them with milk!! Not only that, but they don't even provide bowls or spoons! Seriously!! Oh, and no […] microwave or mugs, either. But, it wasn't ALL bad...the neighborhood was quieter than I thought it would be (luckily no action at the bar outside our bathroom window) and the bed, despite the valleys in the mattress, was better than expected, so I actually slept pretty well. Next time, I'll bring a protein bar. ^_^ Read moreGenuine Hotels.com guest review
"Okay place to stay"
This hotel is in a good location off of 101 and 580. It is a definite 2 star with stains on the walkways and on the carpet in the room. Room was clean otherwise and surrounding area was okay.Genuine Hotels.com guest review
"Average hotel, average neighborhood."
Convenient location in San Rafael, very close to Hwy 101 and Richmond-San Rafael bridge. Average condition, cleanliness. Reception took 10 minutes to answer bell. Skimpy breakfast was skipped because it didn't start until 7:30. No pool or spa.Genuine Hotels.com guest review
This was my first time in San Francisco and I was on business in san quentin. The washroom light blew..so it was dark until the morning.I was very shocked to see that i had no towels in my room and had to wait for to select new ones from a pile. This was my first stay where I was overwhelmed by the incompetence and the conditions I stayed in.Genuine Hotels.com guest review
"Tiny and uncomfortable"
The only good thing was the coffee shop across the street. There was no fitted sheet on the bed so the bedding kept falling off the bed and revealing the bare mattress, eww when you think about it. The "continental breakfast" was coffee and 2 types of cereal...that's it! Also is a loud location right next to a busy highway. We won't be staying there […] again. Read moreGenuine Expedia guest review
The room was clean and recently updated. During our stay they brought in a new refigerator and microwave. The hotel was centrally located to San Francisco and the Muir Woods. Easy access to the freeway. The continental breakfast was ok.Genuine Expedia guest review
The motel has served its perpose of sleeping in, very quite getaway.Genuine Expedia guest review
"Comforable, convenient, and inexpensive"
Small basic hotel, but it was comfortable and had all we needed for two nights. Wasn't expecting anything fancy from the low price. Friendly staff. Small continental breakfast was included (though we wanted to get out early and it tended to run about 10 minutes behind the time we were told it would start). Location is great for getting around to the […] Muir Woods and Point Reyes areas (by car). Also was surprised by many great restaurants nearby. Amazing Pho and Vietnamese place about a 7 minute walk from the hotel. I'd stay there again if I were in that area again. Read moreGenuine Hotels.com guest review
"Comfy room. Bad room service."
We checked in Monday night and checked our Friday morning. During our stay we were pleased with the size of the room and the bathroom tile looked new. However the housekeeping was very poor. During the 3 days of our stay room service changed our towels once. And they did not make our bed. We had called the front desk Tuesday night to complain but then […] the next day when we returned to our room our bed was not made AGAIN.... Only until I had hone up to the front desk personally that we found the next day that house keeping FINALLY made our bed and changed our towels. The changes were made Thursday which was our last night there. Overall satisfactory is not a high score in my opinion. Read moreGenuine Expedia guest review
"A bit on the High Side (Expense Wise)"
This property is located off a major freeway, but access from and to the freeway is not simple. The property is what is to be expected. The rooms were clean (but lighting in the bathroom could be improved). Front desk staff were eager to assist and to provide extra services, if requested. Unfortunately, the price of the room was a bit expensive for […] the type of room provided. Read moreGenuine Hotels.com guest review
They mist be usinging doubble bed sheets on a queen bed because the sheets are always short at the bottom of the bed. They stop at the end of the bed and do not roll down and tuck in.Genuine Hotels.com guest review
"It needs help"
There is no experience, it was a place to stay, a little better then a flop house at bestGenuine Expedia guest review
Great stopover. Very convenient to the freeway. Very close to downtown San Rafael. Great coffee shop across the street. If you need a bed for the night with a cute downtown close, stay here!Genuine Hotels.com guest review
"I'd stay again if I coudn't find aything else."
Room and building were clean and comfortable.The proprietor seemed distant and unconcerned. The surrounding area noisy, congested and the neigborhood was intimidating.I would not walk to any resturants or local businesses in the evening. I didn't feel as though I was in one of the most affluent counties(Marin) in the state.Genuine Expedia guest review
Biggest problem is that smoking is permitted in the rooms. My room was fairly smoky when I entered the room but the I got used to it and didn't notice the smell later in the evening.Genuine Expedia guest review
No pool. No breakfast. Tiny rooms. Windows to brick walls. Not as advertised at all.Genuine Hotels.com guest review
"You get what you pay for"
This place is not nice nor is the service, but it was literally the cheapest place in Marin and that's what I was looking for after a move out here whilst apartment searching. I can't recommend this place unless you're really needing to stretch your dollar. The room smelled smokey, was only surface clean, the cable is odd with no channel guide, the […] parking lot filled up, walls were thin, some of the other guests were extremely sketchy...but again, you can't have high expectations for that price in this area. I would recommend the Novato Days Inn for a few dollars more unless you need to drive to the city during rush hour since it would add 30 minutes to that commute. The only redeeming part of the stay was that the nights counted toward the free night program on hotels.com. Read moreGenuine Hotels.com guest review
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