I have never stayed anywhere more beautiful or comfortable, and the staff, from waitresses to housekeeping to the front desk, were exceptionally warm, welcoming, and helpful. I would give you all 6+ if I could!Genuine Hotels.com guest review
"Great view from the room"
Everything was great. Except the bed was really uncomfortable. But great views close to Victoria. Not many choices for food around the hotel. But other towns close to Brentwood.Genuine Expedia guest review
"front staff lack of proper training..."
We love the hotel cleanlines and facilities but the front desk is lack of training and attitude. We asked if we can get the room with a better view ( we booked for two room , one night) The front desk said " we only reserve the better view room for the customer who stay longer" What an answer? this show lack of proper training in handling customer. Its […] a shame that the hotel has such a unprofessional front desk work there. In addition, I asked why there was no turn down service? she said , " you would need to request for it" I travel almost everywhere in the world; I have encountered the kind of service that you would have to request or turn down service. Read moreGenuine Expedia guest review
"Quiet & beautiful"
Very nice. Close to Butchart Gardens. Fabulous checkin staff. Only con was housekeeping. The rm wasn't ready when we arrived to check in so they gave as a glass of sparkling water while we waited. Related concern, the next day we left the rm at about 10am expecting it to be clean when we returned at 3pm and it wasn't. They came to clean it at 4pm and […] so we had to leave again. Everything else was great. Not too many dinning options nearby though. We enjoyed our stay. Read moreGenuine Expedia guest review
The place was small but beautiful and well kept. The food was higher priced but good. Really liked the sushi. Beautiful view from our room with balcony. Would definitely return.Genuine Hotels.com guest review
"Great room and bed, a little remote"
The room was very nice, bed was fantastic, clean comfortable linens and comforter, like the jetted tub and the room layout, view of bay was pleasant, serene. The drive to downtown is a little far but traffic in Victoria is much less than Vancouver, overall very good value and friendly, courteous staff!Genuine Expedia guest review
"Beautiful, heavenly stay at Brentwood Bay"
We loved it!Genuine Hotels.com guest review
"Beautiful Brentwood Bay"
We were looking for a romantic location to spend a few days near Victoria, B.C. Brentwood Bay ticked off all the boxes, and is an absolutely lovely setting. The area is peaceful for the most part, and away from the hustle and bustle of Victoria proper. The resort offers almost everything to allow you a stay that is comfortable and additionally has a […] lot of Northwest atmosphere. Gorgeous views, even when it rains are always right out the sliding glass doors of your room. The rooms have fireplaces, and of course a very nice jetted tub to warm and relax you at the end of the day. There are quaint paths to explore that sometimes lead to some wonderful places to eat. The resort itself has a highly rated seafood restaurant, as well as a "Pub" that offers a variety of enjoyable options that meet the desires of almost any pallet. They both offer an outdoor deck area in which to eat, and the view of the Bay is incomparable. We would recommend this to anyone for any occasion. Read moreGenuine Expedia guest review
This was such a relaxing place to vacation and so close to The Butchart Gardens! We kayaked and enjoyed the great restaurant.Genuine Expedia guest review
"Our favorite place"
This was our 3rd or 4th stay at the Brentwood Bay Inn and we love everything about it: the design and comfort of the rooms, the views, the location, the restaurant and bar, and the location. We will come again.Genuine Hotels.com guest review
Response by Brentwood Bay Resort & Spa Thank you for taking the time to share your comments. We look forward to welcoming you back again and again to enjoy all that the Resort has to offer!
"Excellent Staff -- relaxed surroundings"
This hotel is well run, clean with very relaxed and soothing surroundings. The staff was extremely attentive and did everything to make our stay comfortable and pleasant. The room was small but sufficient. Nice porch overlooking a serene setting. The physical structure is a bit worn by age and requires some updating. Overall the hotel was fine though […] not a Four Seasons by any stretch of the imagination. Read moreGenuine Expedia guest review
"Outstanding service, beautiful views, great room."
The front desk was outstanding on our very late arrival (1:00am). She upgraded us, and was very helpful in answering our questions. The room is very well appointed; jacuzzi tub, slippers and bathrobe, awesome bed. The view from our room in the morning was awesome, and the front desk was very helpful in setting us up for a whale watching tour. We had […] breakfast on the deck, and that too was great. We came back on Sunday to rent Kayaks, and afterword had a beer and snacks in the pub - again, great service. We want to live here now, so that's the only down-side to our visit. Read moreGenuine Expedia guest review
This place is fantastic. We were greeted with a glass of champagne at check-in, given a thorough explanation of the room and services, then left to our own devices. We had the level of service we wanted and no one bothered us. The views were amazing, the food in the pub was excellent, and there were many nice little touches that made it special--soaking […] salts for the tub, a candle on the nightstand, etc. It's kid-free, quiet, and beautiful. I would stay there again in a heartbeat. Read moreGenuine Hotels.com guest review
"Great anniversary getaway"
We really enjoyed our short stay at Brentwood. Very relaxing and the staff was super friendly and helpful.Genuine Expedia guest review
"Wonderful in every way!"
The staff was so wonderful and the property was just perfect. Highly recommend!! The rooms had a great view, the restaurant had great food and drinks. Our room was VERY clean and the Keurig coffee machine was a great bonus! Absolutely no complaints or recommendations for improvements as they have it all right!! Thanks so much for a perfect vacation […] ! Read moreGenuine Hotels.com guest review
Response by Brentwood Bay Resort & Spa Thank you for taking the time to write such a wonderful review and high recommendation! We are delighted that you had a chance to experience our fantastic amenities: right down to the Keurig coffee maker! We look forward to welcoming you back again for another “perfect” vacation.
"Luxury at Brentwood Bay"
After working all day and flying into Victoria at 11:45pm, I was so happy to soak away the day in a beautiful whirpool bath and sink into the comfort of fine linens on a king sized bed. I awoke to stunning views from the balcony, sipping hot French Roast coffee brewed in the room on a Keurig machine. I booked a 90-minute relaxation massage for that […] morning, which was firm but not deep, just the way I like massages - bliss! I only stayed one night before heading down to Victoria, but the Brentwood was the perfect way to start a long weekend of solo travel. Read moreGenuine Hotels.com guest review
Response by Brentwood Bay Resort & Spa The Luxury of Brentwood Bay Resort & Spa is located with only a 15 minute drive from the Victoria International Airport. Our Essence of Life Spa offers rituals and techniques to inspire body, mind and soul. For the ultimate spa experience from a unique west coast perspective ask for Essence of Life signature treatments. We are delighted that you treated yourself to a ‘blissful’ relaxation massage. Thank you for your review and we hope to welcome you again soon!
It just what we needed before staying with family for a weekGenuine Hotels.com guest review
Response by Brentwood Bay Resort & Spa The privacy of Brentwood Bay Resort is exactly what is needed before a week with the family!! We look forward to welcoming you back again for another getaway.
This was a great, relaxing resort with views of the lake and mountains. The room was comfortable and relaxings with a fire place, patio with seating, spa tub, separate shower, and heated tile floors. I wish I could have stayed longer.Genuine Hotels.com guest review
Response by Brentwood Bay Resort & Spa We look forward to welcoming you back for an even longer stay next time! We are delighted that Brentwood Bay Resort was the relaxing and comfortable stay you were expecting.
Loved every moment - could not ask for anything better - staff, facilities, location all fantastic - only regret we were only there for one night. Will return.Genuine Hotels.com guest review
Response by Brentwood Bay Resort & Spa We look forward to having you back and are delighted that the staff, facilities, and location all met or exceeded your expectations. Thank you for taking the time to write a review.
"A lovely place to stay with great views of the bay"
Excellent place to stay. Service exceptional. Would recommend without a doubt. Lovely pub attached to the hotel with a good range of food and drinks.Genuine Hotels.com guest review
Response by Brentwood Bay Resort & Spa Bring your family, bring your friends! Thanks for the great review and we look forward to having you stay with us again!
"Out of the way hidden gem!"
We were so very happy with our stay at Brentwood Bay. We stayed two nights and thoroughly enjoyed the resort and surrounding sights. Clean, quiet and modern resort with lots of little extra appointments, great on site restaurant, and easy access to Victoria and Butchart Gardens. We loved it all from sipping coffee on the balcony in the mornings to dining […] in the evening out on the deck while the sun set on the bay in front of us. Read moreGenuine Hotels.com guest review
Response by Brentwood Bay Resort & Spa Thank you for taking the time to write a review pertaining to your two nights of stay with us. We like to think that the "little things" go a long way when being away from home such as complimentary wine upon arrival, lavender pillow spray, luxurious toiletry items, his/hers bathrobes and flip flops in all suites to use, gourmet complimentary teas and coffees; Just to name a few. Thanks again for the lovely review.
"very romantic hideaway"
The hotel was perfect for what we wanted. Small with a wonderful upscale restaurant and pub. Every room has a fireplace with an ocean view balcony. It's about a 15-20min. easy drive to Victoria and about 15 min to the airport. I wish we could have stayed longerGenuine Hotels.com guest review
Response by Brentwood Bay Resort & Spa We're pleased that we were able to accommodate your wants and needs. We have great 2 and 3 night packages that are quite cost efficient should you decide to come visit us again. We'd love to have you back!
"right next to Butchart Gardens"
We totally enjoyed every minute of our stay. What a lovely place to stay. The room was fabulous, food was fabulous & and the view from our room was so beautiful and relaxing! We'll be back!Genuine Hotels.com guest review
Response by Brentwood Bay Resort & Spa We are delighted that every minute of your stay was enjoyable and thank you for taking the time to write a review. Thank you and we look forward to your next visit.
"First class, beautiful and relaxing!!!"
It is not that far from Victoria downtown. It is nice and close to Butchart Gardens if you plan to visit the gardens. It is very very clean and quiet. The guest room is spacious and has a nice fireplace feature with easy start and timer. Bed is modern and super large and comfortable with very nice updated linens. TV is large and HD. Thought maybe it […] would be nice to have more cable or satellite movie channels but we were not in the room watching TV much. Bathroom is very nice with a super nice roomy tiled shower stall and large soaking jetted bathtub. Breakfast in the Seagrille each morning was perfect: you really should start your day with this excellent food, presentation, lovely waitresses and lovely view of the marina, bay and mountains. Staff was super nice, clean and friendly. Good parking. Nice patio off our 1st floor room overlooking the marina/bay. It is worth the price and the short drive. It is super quiet for sleeping and comfort and privacy. We really enjoyed it! Only wish we had more time there to enjoy the spa services -- the spa looks lovely too!! Travelers from Austin Texas. PS - Weather was perfect!!! Read moreGenuine Expedia guest review
Response by Brentwood Bay Resort & Spa Thank you for taking the time to submit such a wonderful review. Please note that we offer 2 and 3 night stays with spa credits within the package which offers great cost savings and the ability to enjoy what you want within the spa all at a pre-purchased rate. We have also recently updated our television system offering additional channels and pay per view movies for your enjoyment. Thanks again for your review.
Wonderful relaxing retreat. Beautiful views from the balcony, jacuzzi with candles, flowers when you walk in the room, leather recliners in front of the gas fireplace.Genuine Expedia guest review
Response by Brentwood Bay Resort & Spa Thank you for noticing all the little touches we do to let you know we want you to have a special visit with us. We have fresh new flowers brought in every Thursday morning with a new master piece to appreciate in the front lobby of our Resort and a little bouquet in each guest suite.
"best view of the bay"
the location is wonderful,the room beautiful,and the view of sunset perfectGenuine Hotels.com guest review
Response by Brentwood Bay Resort & Spa Our views are quite spectacular and the great thing about staying with us is regardless of what Suite category you’re staying in, all our Suites have your own private patio or balcony overlooking the waterfront. Thank you for taking the time to write a review.
My husband and I had a wonderful two day getaway here. The room was amazing - large balcony with a view of the water. The staff is very friendly and helpful. The food at the pub is very good - I can only imagine how fabulous the food must be at the main restaurant. We had a great day kayaking down the Tod Inlet then sitting by the pool. We will definitely […] be back! Read moreGenuine Expedia guest review
Response by Brentwood Bay Resort & Spa Thank you for taking the time to write a review. We certainly have many great things to see, do, and experience whilst staying with us. We're very pleased you had the opportunity to partake in some of them. We hope to have you back to experience more.
"Lovely to look at and better to behold!"
What a lovely place! We had a truly wonderful time both at the resort and enjoying local treasures like Butchart Gardens and downtown Victoria.Genuine Expedia guest review
Response by Brentwood Bay Resort & Spa We are so very fortunate to be in such a wonderful location with the Butterfly Gardens, Butchart Gardens, vineyards, boating, amazing gastronomy all around, full service spa being so close to our or even within our Resort. We hope to have you back!
"First Class Hotel"
It was very clean, classy and the service was excellent. Also, it is very close to the Butchart Gardens. The only drawback is that it's rather expensive.Genuine Hotels.com guest review
Response by Brentwood Bay Resort & Spa Thank you for taking the time to write a review. We at Brentwood Bay Resort and Spa pride ourselves on offering a clean, warm, and renewing atmosphere to enjoy. I will pass on to housekeeping your positive comments and am sure they will appreciate your noting of their hard work. Thanks again!
"Wonderful Pacific Northwest-style resort!"
I have traveled all over the world, and Brentwood Bay ranks with the nicest resorts I have visited, including amazing ones in Bali and Africa. My room was beautiful, peaceful and restful, with a stunning view from the wall of windows and its private porch of trees, water, and mountains. The room itself had a very comfortable king size bed, a rock-surrounded […] gas fireplace (which I lit in the evening and morning--it was cool even though it was May), candles and matches to light them, a huge TV (did not use it), a soaking/whirlpool tub with both privacy and views of the scenery, and large stall shower in the spacious bathroom. The room was equipped with spa amenities, including bath salts, huge towels, and robes; there also is a spa, but I did not have time to book an appointment there. There is a both a heated pool and hot tub outside, and a full marina. I dined in the restaurant, and had a meal that easily bested the finest restaurant I visited in Vancouver. There was a sushi bar also, and a pub. The staff was outstanding, and made sure I knew about all the amenities, including free phone calls to anywhere in North America. It was restful and restorative visit--well worth the usual price and a bargain at the Expedia special rate. The resort was minutes away from the famous Butchart Gardens. I think that anyone would enjoy a stay here, but it is particularly nice for couples, seniors, business travelers (or anyone) wanting a mini-vacation (me), or a ladies spa weekend. Read moreGenuine Expedia guest review
Response by Brentwood Bay Resort & Spa Thank you for taking the time to write a review pertaining to our Resort and the amenities that you had the time to enjoy. The superb feature of our Resort is that although we cater to luxury we offer our Resort to all means of vacationers. Should you be budget savvy or have no worries of cost all our suites offer ocean front views, in-suite fireplaces, luxury Egyptian linens, large flat screen televisions, in-suite jetted tubs, and spa like bathrooms. We hope to have you back.
"The best resort I've ever been to"
One of the most amazing hotel experiences i've ever had. The staff was incredibly nice and helpful. The restaurant was great, I highly recommend the pub, slightly cheaper. Beautiful views, wonderful rooms. Met so many kind and friendly people. The hotel was an incredible value from hotels.com. Note: It is a little far from the city, but worth the d […] rive! Read moreGenuine Hotels.com guest review
Response by Brentwood Bay Resort & Spa We're happy that your experience staying with us was amazing! We pride ourselves on being very personable and try to go over and above to make every guest feel special, as they certainly are. Thank you for taking the time to write this fantastic review and we look forward to having you back.
"Great Stay! Great Bay!"
Lovely little hotel nestled in Brentwood Bay right on the edge of the harbor. Away from the hustle and bustle of Victoria. Beautiful rooms, quiet and lovely views. Every single hotel staff that we interacted with was exceptionally kind and helpful. The food was fabulous (both dinner and breakfast). Loved the jacuzzi tub with the candles and view through […] to the outside. Would stay here again without hesitation. Read moreGenuine Hotels.com guest review
Response by Brentwood Bay Resort & Spa We'd love to have you back! We're delighted that your experiences through out your visit with us all summed up to be fabulous, beautiful, and lovely. Thank you for taking the time to write a review.
"Relaxation at its best"
I have two kids, one is 2 months, another is a year and a half, and as stressful as they were on the trip, the hotel made everything as relaxing as possible. Then relaxing in the private hot tub was amazing, nothing beats its. Customer service could not have been better, very professional and kind.Genuine Hotels.com guest review
Response by Brentwood Bay Resort & Spa We are very pleased that you found our Resort to be renewing after what sounded like a long day. We also appreciate your note on our staffs kindness and professionalism. Thank you for taking the time to write a review.
My husband and I were thoroughly impressed with our stay. We stayed only one night but would have stayed longer except for our time schedule not allowing it. What a beautiful room! We loved it!!!!Genuine Hotels.com guest review
Response by Brentwood Bay Resort & Spa Thank you for taking the time to write a review. We hope to have you back perhaps for a 2 or 3 nights stay?! We offer great 2 and 3 night packages offering many extra bonuses such as Spa or Food and beverage credits, complimentary 3-course breakfast, gourmet truffles upon arrival, sparkling wine in-suite upon arrival, just to name a few.
My husband and I were thoroughly impressed with our stay. We stayed only one night but would have stayed longer except for our time schedule not allowing it. What a beautiful room! We loved it!!!!Genuine Hotels.com guest review
We spent two days in a spectacular room with a direct sea view . I enjoyed everything in my trip and I certainly recommend it to all couples. The restaurant are a bit over priced buy the food quality was great. Overall I highly recommend this resort.Genuine Expedia guest review
Response by Brentwood Bay Resort & Spa Thank you for taking the time to write a review. We are pleased you enjoyed the direct sea view from your suite and the food quality within our Resorts restaurants. We hope to have you back!
Wonderful place, people, food, etc..Genuine Hotels.com guest review
Response by Brentwood Bay Resort & Spa We are delighted that you feel we're fabulous - the Resort, staff and food. Thank you for taking the time to write a review and we look forward to having you back!
"Perfect spot to unwind"
A small, fairly remote built green resort - with 3 fabulous restaurants sourcing local food and a wonderful little spa with locally-sourced ingredients. The service was excellent from spa to food to hospitality. A great retreat.Genuine Expedia guest review
Response by Brentwood Bay Resort & Spa We are pleased that our Resort gave you the opportunity to unwind and that the amenities which you had the opportunity to enjoy suited your needs. We are also quite proud of being a Green property and sustaining a Four Key Eco Green rating. We look forward to your next visit and thank you for taking the time to write a review.
"Brentwood Bay Resort in Victoria, BC"
Super nice hotel rooms. Very contemporary and romantic. Very quiet and relaxing. Lots to do around the area.Genuine Hotels.com guest review
Response by Brentwood Bay Resort & Spa Thank you for the five stars and taking the time to write a review. We look forward to having you back!
One of the best yet!Genuine Hotels.com guest review
This was our third stay at Brentwood bay but is certainly won't be our last. Everything was just as expected and then some.Genuine Hotels.com guest review
We loved it - will try to go back for a longer stay next time we're in the area. Very comfortable, room and view were wonderful and food was good. Service at restaurant was a bit slow. Hotel is a bit out of the way but is definitely worth the drive.Genuine Hotels.com guest review
This is by far one of the nicest places I've ever stayed at. Although I was only there one night (I wish I could have stayed longer) it was still an amazing time. Super friendly staff, amazing restaurant service (If you don't like or want anything on their menu they will cook you whatever they can, and are very nice about it), and the view from the […] rooms is absolutely gorgeous. 5/5 Read moreGenuine Hotels.com guest review
"Beautiful, awesome ocean view and access."
The service was 5 star.Genuine Hotels.com guest review
"Beautiful setting for a spa."
Our stay was very restful. It is very quiet and relaxing. Morning coffee on the deck was great. We really enjoyed our stay and will make a weekend out of our next stay.Genuine Hotels.com guest review
Our family enjoyed a great birthday weekend at the resort. We were able to sea kayak, visit nearby Butchart Gardens and use the spa. The resort is very beautiful and well kept and our rooms had a wonderful view of the water. The staff were attentive and helpful. The restauraunt was very good as well.Genuine Hotels.com guest review
This Hotel is the perfect retreat for Couples. The rooms are large and comfortable. The view from your room is Beautiful. The bedding is 5-star and the Bathroom is Luxurious ! Pub food first class and the staff are friendly and excellent ! Highly recommend !TGenuine Hotels.com guest review
"Lovely hotel, but expensive cab ride to downtown"
I really enjoyed this hotel, and if you are wanting to be in a quiet, lovely secluded area this is a beautiful bay location. However, it is quite far to downtown or any major amenities, so if a person is booking for a business trip or wants to take in the Victoria nightlife, I wouldn't recommend. Otherwise, it is a very excellent hotel.Genuine Hotels.com guest review
Our only complaint was bed was very firm. Beautiful hotel, great stay!Genuine Expedia guest review
"Gorgeous hotel, friendly staff"
From our initial check-in to the staff in both the pub and the dining room, I have rarely experienced such friendliness and exceptional customer service. We loved our stay there and can't wait to return. If I win the lottery I'm bringing all my girlfriends for a month!Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )