This Hotel is the perfect retreat for Couples. The rooms are large and comfortable. The view from your room is Beautiful. The bedding is 5-star and the Bathroom is Luxurious ! Pub food first class and the staff are friendly and excellent ! Highly recommend !TGenuine Hotels.com guest review
"Relax in luxury."
We went with friends to celebrate two birthdays and father's day. It was very relaxing. Loved the rooms with fireplaces, sunken bathtubs and lovely views. The food was excellant and the staff was very friendly. Hot tub was so refreshing as was the pool. Very lovely place, thankyou.Genuine Expedia guest review
"Room with a view"
We had the King Suite. The view was great! The balcony awesome! I had the sliding door open all the time, FRESH AIR! Food was great, staff were very friendly. A great alternative to staying in Victoria with still being so close.Genuine Expedia guest review
"Lovely hotel, but expensive cab ride to downtown"
I really enjoyed this hotel, and if you are wanting to be in a quiet, lovely secluded area this is a beautiful bay location. However, it is quite far to downtown or any major amenities, so if a person is booking for a business trip or wants to take in the Victoria nightlife, I wouldn't recommend. Otherwise, it is a very excellent hotel.Genuine Hotels.com guest review
Our only complaint was bed was very firm. Beautiful hotel, great stay!Genuine Expedia guest review
"Gorgeous hotel, friendly staff"
From our initial check-in to the staff in both the pub and the dining room, I have rarely experienced such friendliness and exceptional customer service. We loved our stay there and can't wait to return. If I win the lottery I'm bringing all my girlfriends for a month!Genuine Expedia guest review
Absolutely top notch. Great spa. The suite was spotless, and beautiful. Fantastic restaurant and pub. Great service.Genuine Hotels.com guest review
"Beautiful hotel on the water, peaceful."
We went to the spa and had a lovely and relaxing couples massage. We had dinner in the pub, and breakfast in the restaurant. Both had excellent service and food. The room was clean and very comfortable. Prices for the mini-bar were reasonable. Staff and the front desk were more than helpful and very courteous. We would definitely go there again for […] a holiday. Read moreGenuine Expedia guest review
The resort sits on Brentwood Bay with a marina, and the B.C. ferry slip to Mill Bay directly below. Whether the weather is bright and sunny or dull and rainy the view from your room is great and something always seems to be taking place. The SeaGrille and the pub both have excellent menus and the service, food, and atmosphere are great. If you live […] on Vancouver Island and don't want to spent big bucks to go to the mainland for a weekend away, Brentwood Bay resort is an outstanding alternative. Read moreGenuine Hotels.com guest review
"tranquillity so close to home"
Brentwood Lodge is nestled among trees in a sheltered cove, with waterviews from every room, living in Victoria, a 20 min. drive we felt we were in a secluded in our own little world, from being so welcoming met by staff and our room, swimming in pool and stepping into oversized robes, wonderful food in both the Pub and restaurant, it was a GREAT stay, […] only small complaint was that the mattress was not a pillow top, it was very firm and did squeek. Definitely going back to stay there again!! Read moreGenuine Hotels.com guest review
"Pamper yourself a little."
We enjoyed the quiet ambiance, a beautifully appointed room, and delicious food.Genuine Hotels.com guest review
Hotel was amazing... Staff was friendly... Beds were delightfully comfortable... Food selection was limited and small portions for the price.Genuine Expedia guest review
"Down by the Bay"
The Staff was wonderful and the sushi suburb. It was snowing when I was there but the pool was warm and the view was white and fresh. I would recommend this spa for any season: rain, shine or sleet...Genuine Expedia guest review
Welcoming staff, lovely rooms with a beautiful view.Genuine Expedia guest review
I booked one night during reading break (I'm a student at UVic) for a mini stay-cation with my partner. I don't often get the chance to get away as I'm on a limited budget but let me tell you it was TOTALLY worth it! We arrived and parked easily and were offered a complimentary glass of sparkling cider which was a wonderful touch. The room was accessed […] by an outdoor corridor which smelled of rich cedar and the ocean - very welcoming! We were on the top floor (recommended because of the 15 foot ceilings!) highlights were the truly spa like bathroom and cozy fireplace. We ordered room service for dinner and breakfast which came extraordinarily quickly and both meals were tasty and great portion size. Checkout staff were wonderful and we left truly relaxed and smiling. Read moreGenuine Expedia guest review
"Nice relaxing stay"
A great place to unwind amd relax. Spa is fantastic...get the 'essence' massage.Genuine Expedia guest review
Loved the area and the marina! Great view from our room. Celebrated my 50th. Birthday there and would go back again.Genuine Expedia guest review
"A nice get away"
I gave this to my parents as a get away for Christmas. They loved every minute of it. Staff was friendly, rooms were comfortable and the views were good. They ate in the resturant, service and food were excellent. A good night away for themGenuine Hotels.com guest review
"Five star Hotel and Service"
Staff was Great and so is the HotelGenuine Expedia guest review
really nice hotelGenuine Hotels.com guest review
The hotel is fantastic. Service top notch. Incredible value.Genuine Hotels.com guest review
"Too expensive for what you get!"
Unpressed bathrobes, mattress too small for bed frame, soaker tub facing wrong way to watch TV which wasn't working well as only a few limited stations could be found, and you have to go outside in inclement weather to get to main lobby.Genuine Expedia guest review
"Best vacation yet!"
Everything about this resort was great--and more. We enjoyed our stay very much. The food is delicious, the room, hotel and spa is very well kept and the staff is very friendly and accommodating. They catered to our every need. We can't wait to go back--we're already planning our next trip!Genuine Hotels.com guest review
"felt warm, and friendly"
Service was top notch!! room was great, had everything needed to complete a nice stay.Genuine Hotels.com guest review
"Very nice & beautiful hotel!"
Definitely recommend this place! It was wonderful, the food, the room, and restaurants were very nice! We will definitely return!Genuine Hotels.com guest review
"Quiet, luxurious retreat"
This hotel has wonderful staff. The service was very good. Our room was too hot most of the time but we opened windows which helped. The bathroom is really too small to be comfortable. The easy chairs in the room are too low for old people. I had difficulty adjusting the water temperature in the shower. Not user friendly, ditto the room thermostat. […] I think the room was designed with much younger people in mind. Cleanliness was impeccable. Very quiet, yet interesting location. We enjoyed our stay, felt safe and cared for. Read moreGenuine Hotels.com guest review
"Great architecture. Beautifully appointed room."
We had a relaxing weekend, with a great view of the bay. The rooms are modern, including the lighting, with great amenities.Genuine Expedia guest review
"Loved it, great place, great view"
We really enjoyed ourselves. The service was excellent and the room was great. The view we woke up to was amazing.Genuine Hotels.com guest review
"Great Hotel Close to Butchart Gardens"
This is my second time staying at The Brentwood Bay Resort & both times I have been impressed with the wonderful room amenities and view, friendly and extremely accommodating staff and excellent food. The first time I came I had a spa treatment, which was lovely. This time I came down to see the Christmas Light display at Butchart Gardens, which was […] spectacular! I will be back! Read moreGenuine Expedia guest review
"great Spa destination"
I loved our stay! It was a great place to have a girl's getaway! I liked the hotel because it was small and in a quiet location with great views! This is an adult property though. There wasn't anything for kids (which was exactly what I was looking for!) I would recommend this property to anyone looking for a quiet, relaxing, spa vacation!Genuine Hotels.com guest review
Stunning views and beautiful rooms with all the amenities you can imagine, including a jetted tub, fireplace and night light! Will return for sure.Genuine Hotels.com guest review
"A great hotel"
Brilliant.Genuine Hotels.com guest review
"Perfect Honeymoon Stay :)"
We stayed at Brentwood Bay resort for our honeymoon for two nights and it was lovely! The staff is very friendly and the rooms are big, bright and comfortable with amazing views. Would definitely return again :)Genuine Expedia guest review
"Delightful Resort + Highly Recommended"
We had a wonderful visit. The resort is quite new, and the staff are very helpful/friendly. Thoroughly enjoyed and plan to returnGenuine Expedia guest review
A lovely view from our room, quiet surroundings, a comfortable bed, great food, and excellent service when we needed it made the two nights we spent at Brentwood Bay Resort live up to our expectations. The only small gripe we had was the low light level in the bathroom when we turned on the lights - which wasn't often. Hard to do makeup in that lig […] ht! Read moreGenuine Expedia guest review
"Best hotel stay ever."
The hotel was gorgeous. The views, the bathtub with the jets, the keurig coffee maker, the bed was comfortable. Everything was perfect. I would go back in a heartbeat. I would recommend this place to anyone. This was the nicest hotel I have stayed at. The restaurants were very good and all of the staff were very pleasant. It was a perfect experience. […] Only 20 minute drive to downtown Victoria so it was away from all of the hustle and bustle. It is nice and tucked away in the trees at the end of residential road. Very nice. Read moreGenuine Expedia guest review
Everything was excellent. We will definitely Stay here again!Genuine Hotels.com guest review
Response by Brentwood Bay Resort & Spa Thank you for your comment and we look forward to welcoming you back again!
"The best hotel on Vancouver Island!"
This is a unique hotel in a beautiful setting overlooking Brentwood Bay. The rooms are exceptionally comfortable with a lovely veranda/terrace. The staff is very friendly and accommodating. I will certainly return.Genuine Expedia guest review
This hotel has everything you could ask for and then some. We will be back for sure.Genuine Expedia guest review
"An amazing weekend!"
A really nice place, the staff were very helpful and they responded to our requests quickly and cheerfully. We were two couple who shared a suite and had friends drop by throughout the weekend and it was perfect for sharing and entertaining.Genuine Expedia guest review
Response by Brentwood Bay Resort & Spa We're delighted that you had such a nice visit with friends and from friends through out your time at our Resort. Thank you for taking the time to write a review and we look forward to your next visit!
"Top Notch accomodation, service and view!"
From the moment we stepped into the hotel, greeted by Brandy, I knew our stay would be amazing! Great food in lounge, amazing sushi, great walk near the water, superb views, and the room was clean, comfy, and everything you could ask for! The fireplace created a romantic atmosphere, the tv was new and great to watch the movie on, and when you wake up, […] you will not be disappointed by the quiet, beautiful view!! I would, and will go back!! You will not be disappointed, chose this hotel over Victoria if you are there to unwind and have romance! Read moreGenuine Expedia guest review
Response by Brentwood Bay Resort & Spa We are happy we didn't disappointed and that you felt that we're "top notch!" We will pass along that Brandy welcomed you well and we are happy that you had the opportunity to partake in many of the amenities we offer within and around our Resort. We hope to have you back.
"Rooms are great....Restuarants not so great"
My husband and i stayed here for our anniversary. The hotel itself is beautifully contructed. When we checked in, we were offered a glass of sparkling wine each which was a nice touch. The front desk staff brought us to our room and explained a few things to us...like how to operate the fireplace, heating,ect. We loved the jacuzzi tub and the fact that […] there was some nice bath salts, soap, chapsticks,cookies,ect that where complimentary and where all products from their spa.Our only complaint in the room was that the mattress had a zipped up protector on it that felt like you where sleeping on plastic...somewhat uncomfortable. Pillows could have been a little fluffier too. Other then that we injoyed our room. Unfortunately I can not recommend the restuarants at the hotel. My husband ate the halibut and I had the salmon dish...both where VERY dry. Later we had mussles at their pub and was very fishy tasting..not much flavor at all. Very expensive food and poor quality. We ordered room service for breakfast the following morning...breakfast was pretty good....although they forgot our pot of coffee, cream, butter and ketchup so we had to call them back to our room...no discount for their mishap. I would recommend eating elsewhere if you are staying at this hotel...although im not sure if there is much in the selection of restuarants that are decent out in Brentwood Bay. Do your research! On a good note...all the staff in the hotel and restaurants where very friendly and helpful Read moreGenuine Expedia guest review
Response by Brentwood Bay Resort & Spa Happy Anniversary! Thank you for choosing our Resort to enjoy your special occasion. I apologize that your particular experience within our dining establishments did not live up to our usual high standards of service and quality. We take all feedback into consideration and will work with our team to continue to improve. Once again, I would like to thank you for taking the time to write a review.
"best kept secret"
Amazing peaceful getaway with excellent service wonderful food at the sea grill sushi bar freshly madeGenuine Expedia guest review
Response by Brentwood Bay Resort & Spa We're delighted that we're your "best kept secret". Not only is our food made to order at the Sushi/Sashimi bar but you can have a front row seat watching the artwork that is being created. Thank you for taking the time to write a review.
Everything was great! We can't find any reasons to complain.Genuine Expedia guest review
Response by Brentwood Bay Resort & Spa Thank you for taking the time to write a review. We're flattered you find us "terrific!”
"Great night away"
We reserved a one bedroom suite with a hot tub on the balcony. Unfortunately the hot tub would not heat up which was very disappointing. Other then that we loved everything.Genuine Hotels.com guest review
Response by Brentwood Bay Resort & Spa Thank you for taking the time to write a review. My sincere apologies for the inconvenience with your hot tub, did maintenance go to remedy the situation, or was a room move recommended right away? From time to time, things happen but we are all prepared to accommodate you in any way we can to eliminate all hiccups while staying with us. We look forward to having you back!
"Most highly recommended"
The staff couldn't do enough to make our stay comfortable and extrememly enjoyable. We will be returning.Genuine Expedia guest review
Response by Brentwood Bay Resort & Spa We look forward to having you back! We are very happy to know that you felt well looked after through out your visit.
"Better than I imagined. Amazing value."
My boyfriend and I stayed at the Brentwood Bay Resort for our one year dating anniversary and it was even more impressive than the website's pictures made it look. Our room was incredibly spacious and comfortable. We had a beautiful ocean view from the balcony where we ate our breakfast. Although, we didn't get to enjoy the pool, it looked lovely. The […] staff were kind and helpful. The only reason I didn't give it 5/5 for every category is that staff entered our room, despite a do-not-disturb sign on the door, to collect dinner trays. We plan on visiting again. Read moreGenuine Expedia guest review
Response by Brentwood Bay Resort & Spa Thank you for sharing such a special occasion with us! Happy One Year Anniversary. Our heated outdoor pool and hot tub are open 365 days a year for your enjoyment, with pool side service. The pool and hot tub are also lit with ambient lighting in the evening for your relaxation pleasure. Don't forget your swimsuits!
One of the best properties we have ever stayed at. Extremely attentive and professional staff; luxurious rooms; fantastic food; and clean and well-maintained facilities. We were impressed with the attention to detail, including free long distance calling within N. America; free wifi; reasonably priced mini-bar ($4.50 beer; $1.50 pop!!!); and a basket […] of fresh towels, etc. left outside the room when we left the "Do Not Disturb" sign on. We ate all meals at the resort because the food was so good. Having access to the sea kayaks was an added bonus we had not expected. We can't say enough about this resort. Read moreGenuine Expedia guest review
Response by Brentwood Bay Resort & Spa We're delighted with what you have said, thanks! We are happy expectations were exceeded when visiting us and yes, the complimentary parking, wifi, calls within North America, room service delivery and reasonably priced mini-fridge items all add up to be very reasonable. In the case that you do have a privacy sign on your door, we don't want you to run shy of any comforts you may need so we supply you with a "privacy basket" full of goodies to replenish items you may have already used. Thank you for taking the time to write a review.
We enjoyed every minute there!! Such a beautiful place!Genuine Expedia guest review
Response by Brentwood Bay Resort & Spa Thank you for taking the time to write a review and hope to have you visit again!
I stayed here with my girlfriend for 2 nights, and it was the best getaway experience we have ever had. Gorgeous hotel with superb view. Hotel is kept in excellent condition despite the fact that it has been in service for 7 years. Private balcony (2nd floor) provides you with a beautiful scene of the harbor while having breakfast. I also like how they […] have candles placed across the room, creating a romantic scene no matter if you are cuddling while watching movies or bathing in their air massage-equipped tub. Read moreGenuine Expedia guest review
Response by Brentwood Bay Resort & Spa We are delighted to hear that you had a great girls get a way. Thank you for taking the time to write a review. In regards to the upkeep of the Resort, we are constantly striving to keep things fresh and updated. We have recently equipped all our suites with iHome Ipad docking stations, large energy efficient televisions and InnVue on command movies offering all the latest features, some still in theatres!
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