All hotels in Brentwood Bay, British Columbia, Canada
1 room, 2 adults
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849 Verdier Ave, Brentwood Bay, BC, V8M1C5, Canada, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.8 / 5Outstanding

Score breakdown (from 213 reviews)

Average rating for:

  • Cleanliness
    4.9
  • Service
    4.7
  • Comfort
    4.8
  • Condition
    4.8
  • Neighborhood
    4.5
4.0 / 5Excellent
"Excellent Staff -- relaxed surroundings"
This hotel is well run, clean with very relaxed and soothing surroundings. The staff was extremely attentive and did everything to make our stay comfortable and pleasant. The room was small but sufficient. Nice porch overlooking a serene setting. The physical structure is a bit worn by age and requires some updating. Overall the hotel was fine though not a Four Seasons by any stretch of the imagination.
Genuine Expedia guest review
Other trip Jul 16, 2013
Michael
US
5.0 / 5Outstanding
"Outstanding service, beautiful views, great room."
The front desk was outstanding on our very late arrival (1:00am). She upgraded us, and was very helpful in answering our questions. The room is very well appointed; jacuzzi tub, slippers and bathrobe, awesome bed. The view from our room in the morning was awesome, and the front desk was very helpful in setting us up for a whale watching tour. We had breakfast on the deck, and that too was great. We came back on Sunday to rent Kayaks, and afterword had a beer and snacks in the pub - again, great service. We want to live here now, so that's the only down-side to our visit.
Genuine Expedia guest review
Other trip Jul 15, 2013
John
US
5.0 / 5Outstanding
"Very romantic"
This place is fantastic. We were greeted with a glass of champagne at check-in, given a thorough explanation of the room and services, then left to our own devices. We had the level of service we wanted and no one bothered us. The views were amazing, the food in the pub was excellent, and there were many nice little touches that made it special--soaking salts for the tub, a candle on the nightstand, etc. It's kid-free, quiet, and beautiful. I would stay there again in a heartbeat.
Genuine Hotels.com guest review
2 night romance trip Jul 3, 2013
Kristen
US
4.0 / 5Excellent
"Great anniversary getaway"
We really enjoyed our short stay at Brentwood. Very relaxing and the staff was super friendly and helpful.
Genuine Expedia guest review
Other trip Jul 6, 2013
Tera
US
5.0 / 5Outstanding
"Wonderful in every way!"
The staff was so wonderful and the property was just perfect. Highly recommend!! The rooms had a great view, the restaurant had great food and drinks. Our room was VERY clean and the Keurig coffee machine was a great bonus! Absolutely no complaints or recommendations for improvements as they have it all right!! Thanks so much for a perfect vacation!
Genuine Hotels.com guest review
Response by Brentwood Bay Resort & Spa
Thank you for taking the time to write such a wonderful review and high recommendation! We are delighted that you had a chance to experience our fantastic amenities: right down to the Keurig coffee maker! We look forward to welcoming you back again for another “perfect” vacation.
3 night romance trip Jun 22, 2013
A Traveler
US
5.0 / 5Outstanding
"Luxury at Brentwood Bay"
After working all day and flying into Victoria at 11:45pm, I was so happy to soak away the day in a beautiful whirpool bath and sink into the comfort of fine linens on a king sized bed. I awoke to stunning views from the balcony, sipping hot French Roast coffee brewed in the room on a Keurig machine. I booked a 90-minute relaxation massage for that morning, which was firm but not deep, just the way I like massages - bliss! I only stayed one night before heading down to Victoria, but the Brentwood was the perfect way to start a long weekend of solo travel.
Genuine Hotels.com guest review
Response by Brentwood Bay Resort & Spa
The Luxury of Brentwood Bay Resort & Spa is located with only a 15 minute drive from the Victoria International Airport. Our Essence of Life Spa offers rituals and techniques to inspire body, mind and soul. For the ultimate spa experience from a unique west coast perspective ask for Essence of Life signature treatments. We are delighted that you treated yourself to a ‘blissful’ relaxation massage. Thank you for your review and we hope to welcome you again soon!
1 night trip Jun 14, 2013
Solo mom's getaway
US
5.0 / 5Outstanding
"private overnite"
It just what we needed before staying with family for a week
Genuine Hotels.com guest review
1 night romance trip Jun 13, 2013
A Traveler
US
5.0 / 5Outstanding
"Breathtaking Escape"
This was a great, relaxing resort with views of the lake and mountains. The room was comfortable and relaxings with a fire place, patio with seating, spa tub, separate shower, and heated tile floors. I wish I could have stayed longer.
Genuine Hotels.com guest review
Response by Brentwood Bay Resort & Spa
We look forward to welcoming you back for an even longer stay next time! We are delighted that Brentwood Bay Resort was the relaxing and comfortable stay you were expecting.
1 night trip May 27, 2013
Meghan
US
5.0 / 5Outstanding
"Fantastic"
Loved every moment - could not ask for anything better - staff, facilities, location all fantastic - only regret we were only there for one night. Will return.
Genuine Hotels.com guest review
Response by Brentwood Bay Resort & Spa
We look forward to having you back and are delighted that the staff, facilities, and location all met or exceeded your expectations. Thank you for taking the time to write a review.
1 night trip with friends May 2, 2013
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Wonderful!!"
Another great stay and Brentwood Bay Resort and Spa!
Genuine Hotels.com guest review
2 night romance trip Jan 16, 2016
A Traveler
CA
5.0 / 5Outstanding
"Outstanding"
This little jewel was outstanding! I have stayed in super expensive hotels around the world and this was one of the best I ever! I honestly cannot critisize anything, it was great value for money, so a definite 5/5 score from me.
Genuine Hotels.com guest review
1 night business trip Jan 14, 2016
Julius
CA
5.0 / 5Outstanding
"Best stay anywhere"
I had the most romantic night with my husband and I will be back for sure everything was 5 star what a great hotel would recommend to anyone to stay here. A bit pricey but worth it.
Genuine Hotels.com guest review
1 night trip Dec 18, 2015
A Traveler
CA
4.0 / 5Excellent
"Owe some gateway"
The staff made some effort to make sure that our stay was perfect
Genuine Hotels.com guest review
1 night romance trip Dec 12, 2015
Fabien
CA
5.0 / 5Outstanding
"Excellent 2 days"
Enjoyed our 2 days - great for Victoria and Butchard Gardens
Genuine Hotels.com guest review
2 night romance trip Dec 10, 2015
A Traveler
CA
5.0 / 5Outstanding
"Exceptional room and service"
Everything about this resort is amazing! Love the rooms - especially the big windows and balcony with the stunning views of the bay. We also love the shower and jacuzzi tub! The service is friendly and very professional. The artwork scattered throughout the resort is a lovely touch too. By the way, where do you get those welcome cookies from? Tasty!
Genuine Hotels.com guest review
2 night romance trip Nov 20, 2015
Dawn
CA
5.0 / 5Outstanding
"Great place for a couple getaway"
We had a wonderful 2 days/nights here. The room was gorgeous and cozy. The view from our balcony was stunning. The staff were really helpful and friendly. I would stay here again in a heartbeat.
Genuine Hotels.com guest review
2 night romance trip Nov 10, 2015
Not Provided
CA
5.0 / 5Outstanding
"Excellent, tucked away resort"
Clean place, super friendly and helpful staff. Rooms are spacious and comfortable. Not tons to do in the immediate area for the fall season, but we took a day trip out to Victoria which isn't that far of a drive (half hour to inner harbour area). The separated restaurant and pub were both great (highly recommend the Brentwood Benny).
Genuine Hotels.com guest review
2 night romance trip Nov 11, 2015
Jeremy
CA
5.0 / 5Outstanding
"Nice peaceful feel to the place."
The front desk staff were so helpful with every question that we had. Awesome ladies and not to be outdone, every server we had contact with were very upbeat and positive characters. Good people!! The bus system is close and every bus driver was awesome in helping us figure out which bus to take especially the one to get to the airport.
Genuine Expedia guest review
Other trip Nov 2, 2015
Jack & Sandra
CA
5.0 / 5Outstanding
Great hotel. Only concern is that it is somewhat removed from most things.
Genuine Hotels.com guest review
1 night romance trip Oct 15, 2015
Brian
CA
5.0 / 5Outstanding
"Always a positive time"
I've spent several times here now and each offers its own positive experience. Spa, food and the service is exceptional let alone the rooms. I'd suggest Brentwood Bay Resort to any of my friends.
Genuine Expedia guest review
Other trip Oct 16, 2015
A Traveler
CA
4.0 / 5Excellent
"Brentwood Bay Resort."
The mini bar wasn't an option that interested us. We would have much preferred some empty space in the fridge to put our own beverages. The bar fridge was in an enclosed cabinet that didn't allow for the heat from the unit to escape. We had to leave both the vent door as well as the door that enclosed the fridge open otherwise the contents of the fridge became warm.
Genuine Hotels.com guest review
4 night romance trip Sep 29, 2015
A Traveler
CA
5.0 / 5Outstanding
Very relaxing atmosphere, great views of bay from room. We enjoyed the outdoor pool and hot tub.
Genuine Expedia guest review
Other trip Sep 25, 2015
A Traveler
CA
5.0 / 5Outstanding
"One night"
Wendy checked us in and actually too is to the room to ensure everything was perfect. Only thing I would say housekeeping needs to pay attention and leave 1 coffee and 1 decaf not 2 decaf called the front at 10:45 because they did not leave coffee at 10:55 they dropped off regular coffee but then exactly at 11:05am they were calling my room telling me that I was passed the check out time. Everything at the hotel was get until the last 20 mins as that was too bad as it left a bad taste in our mouth as there lack of preparation does not constitute an emergency on my part.
Genuine Hotels.com guest review
1 night romance trip Sep 17, 2015
Craig
CA
3.0 / 5Good
"Great Location. Very weak service"
Lovely setting Couldn't be nicer, however service doesn't at all match the location or price. Stayed 2 nights. Decided to have lunch at the pool. Bad choice. A salad and a drink took 1 1/2 HOURS. Yes, that long to get a ceaser salad and drink. I watched as people left and cancelled orders. Then 2 minutes late to checkout and they are calling the room, after wasting 1 1/2 hours of my time. When I told the checkout people of the pool service , they acknowledged it but they had every excuse in the book why it happened. No compensation for what they even acknowledge happened. Poor service. Management needs to fix a major service problem.
Genuine Expedia guest review
Other trip Aug 31, 2015
val
CA
5.0 / 5Outstanding
"A great relaxing stay"
What an excellent hotel. Located in a quiet area. Awesome rooms and spotlessly clean. Great food and drink. Fantastic staff. Would highly recommend it, we really enjoyed our stay here!
Genuine Expedia guest review
Other trip Aug 29, 2015
A Traveler
CA
3.0 / 5Good
"Never return"
The restaurant food was terrible the worst dinner we have ever had. We did not like the refrigerator stocked with expensive refreshments leaving no room for our own.
Genuine Expedia guest review
Other trip Aug 28, 2015
A Traveler
CA
5.0 / 5Outstanding
Absolutely gorgeous hotel. The room was amazing. Huge tub, super comfy bed. Definitely check out the restaurant at the hotel, some of the best food we had on our trip!
Genuine Expedia guest review
Other trip Aug 13, 2015
Jordan
CA
5.0 / 5Outstanding
"awesome amenities - true 5 star hotel"
We were looking for a quiet, relaxing holiday and we found it at this resort. We would go back in a heart beat. It was very classy resort.
Genuine Expedia guest review
Other trip Aug 6, 2015
Gizele
CA
3.0 / 5Good
"Beautiful but pre-book!"
This hotel is beautiful and the staff were extremely friendly and polite. The drive to the hotel is through a less than desirable location, but once there the views were stunning. We were disappointed to discover when we arrived that there was no availability in the spa for either of the two days we were there and also that we couldn't eat in the dining room because it was closed for a function (however the pub was very good). I would recommend pre-booking spa treatments to avoid disappointment. While we were there we hired kayaks from the hotel and had an amazing two hour experience on the bay.
Genuine Hotels.com guest review
1 night romance trip Aug 2, 2015
A Traveler
CA
5.0 / 5Outstanding
"Hidden Jem"
Amazing resort. Beautiful rooms and excellent food. Well worth the trouble to find.
Genuine Expedia guest review
Other trip Aug 4, 2015
Robert
CA
4.0 / 5Excellent
"Very nice hotel/spa near Butchart Gardens."
Enjoyed our brief stay, just wish we had booked the spa ahead of time as there were no convenient times available once we had settled in. This is a quality hotel with great service and amenities.
Genuine Expedia guest review
Other trip Aug 1, 2015
stevo
CA
5.0 / 5Outstanding
"Loved our stay at Brentwood Bay"
We loved everything about Brentwood Bay, the location; the room (which was large and comfortable with all amenities); the facilities and the food (we ate several times in the restaurant). Would definitely stay there again.
Genuine Expedia guest review
Other trip Jul 14, 2015
Andy and Hilary
GB
5.0 / 5Outstanding
"Very accomadating"
We accidently booked the wrong date and they adjusted it for us when we arrived , we where very relieved
Genuine Expedia guest review
Other trip Jul 7, 2015
Kevin
CA
5.0 / 5Outstanding
"Very very nice property"
Just out of Victoria, beautiful waterfront property. Large comfortable rooms. Very good spa jets in bath.Breakfast on balcony facing water and gardens very special. Drinks on deck at sunset is glorious.
Genuine Hotels.com guest review
2 night trip with friends Jun 3, 2015
Ai Ling
AU
5.0 / 5Outstanding
"Great views, friendly staff, nice rooms"
Great location to get around to gulf islands, both Victoria and Swartz Bay 20-30 mins in either direction,
Genuine Expedia guest review
Other trip Jun 19, 2015
G
CA
5.0 / 5Outstanding
"Wonderful gorgeous small hotel!"
Such a great place to get away too!! The staff were lovely! The spa fantastic. There is such a great sense of pride by all the staff at the hotel. I would say my only complaint was the food... The west coast chowder could definitely be improved on . Had a hard time finding the seafood in the soup... Maybe my expectation were too high but I was thinking a lovely cream base with muscles and clams in their shells with salmon and scallops with fresh herbs... The whipped butter for the bread was not good! Needed salt. Had the buttermilk chicken breakfast sandwhich and the breading was too brown along with the potatoes which usually means the oil needs changing. That's it!! Over all. I was very pleased with my stay and will be back as soon as possible. Thank You to all the wonderful staff!!
Genuine Expedia guest review
Other trip May 29, 2015
A Traveler
CA
5.0 / 5Outstanding
"Great Weekend"
It was a perfect hotel; I would stay there again if I go back to Victoria. The pub had great food and so had the breakfast restaurant. We also tried the spa out and they were really good there and took good care of us.
Genuine Hotels.com guest review
2 night romance trip May 22, 2015
A Traveler
CA
4.0 / 5Excellent
"2 nights in Brentwood Bay Resort Spa"
Very nice rooms and view of harbour is wonderful. Friendly and efficient staff willing to accommodate requests. Beds are super comfortable and gas fireplace is nice touch. The menu is excellent and enjoyed every meal to the last bite. Only thing we didn't like was the layout of the bar/pool in relation to the rooms. As a relaxing resort spa the screaming of children in the pool and the loud patrons at night on the patio ruined the relaxation of this lovely setting.
Genuine Hotels.com guest review
2 night romance trip Apr 20, 2015
Jason
CA
5.0 / 5Outstanding
Great hotel, staff was very friendly. Rooms were clean and cozy.
Genuine Expedia guest review
Other trip Apr 13, 2015
A Traveler
CA
5.0 / 5Outstanding
"Defintely a 5star ...."
What an awesome resort! The place was beautiful and tranquil. Food is excellent and the staff is very friendly and helpful. They go out of their way to ensure your stay with them is one of a kind. We booked this place based on the glowing reviews. They did not disappoint!! Highly recommend and would definitely come back!
Genuine Hotels.com guest review
4 night family trip Mar 20, 2015
Warren J
CA
5.0 / 5Outstanding
"Relaxing getaway!"
Our stay was most relaxing and comfortable. The room was spacious, clean and smelled so fresh. The keurig coffee and real cream every morning was nice. We enjoyed the patio view of the pool and hot tub and ocean view. It was so peaceful and quiet. We loved the heated bathroom floor and jetted jacuzzi. There was bath salts and body wash, bar soaps and lotions restocked every day. The linens were high quality and the bathrobes were cozy. Overall it was a beautiful resort and will be coming back for sure!!
Genuine Expedia guest review
Other trip Apr 1, 2015
A Traveler
CA
5.0 / 5Outstanding
"Stay here if you like to be pampered"
This is an older property but extremely well maintained
Genuine Expedia guest review
Other trip Mar 31, 2015
A Traveler
CA
4.0 / 5Excellent
So relaxing, enjoyed every minute. The staff were really nice. It would have been nice if there had been a larger lounge area, so you could just sit and relax and enjoy the surroundings.
Genuine Expedia guest review
Other trip Mar 30, 2015
alan
CA
5.0 / 5Outstanding
"Great relaxing resort"
Great staff really good room with big tub for two...and a really great room
Genuine Expedia guest review
Other trip Mar 20, 2015
Thomss
CA
5.0 / 5Outstanding
"great stay"
Nice place... we loved everything
Genuine Hotels.com guest review
2 night romance trip Mar 6, 2015
Dan
CA
5.0 / 5Outstanding
"Very nice place to stay."
Just beautifull! Clean, tasteful and very comfortable. Really enjoyable.
Genuine Hotels.com guest review
1 night romance trip Mar 1, 2015
Gilles
CA
5.0 / 5Outstanding
"Relaxing and calm"
Wonderful front desk and room service staff. The room was beautiful, spotless and the bed was very comfortable. I was only there for a very quick stay but will definitely be coming back for a relaxing getaway.
Genuine Hotels.com guest review
1 night business trip Mar 2, 2015
A Traveler
CA
5.0 / 5Outstanding
"Amazing"
So peaceful and the private hottub was the best for a couples get away it was perfect for my anniversary.
Genuine Expedia guest review
Other trip Feb 17, 2015
lola
CA
5.0 / 5Outstanding
"Nicest hotel I ever stayed in!"
heated floors in bathroom, bathrobes, heated outdoor pool and hot tub, in room jet tub, on site fine dining restaurant, bar, spa, spectacular views, 5 minutes from Butchart Gardens and Butterfly Gardens...
Genuine Expedia guest review
Other trip Feb 17, 2015
bigsean181
CA
4.0 / 5Excellent
"NIce place"
The location is very nice. Quiet quaint area. The restaurant is a bit pricey. The pub is nice.
Genuine Expedia guest review
Other trip Feb 9, 2015
J
CA
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